The NEW Costco Jabra Enhance Pro 20 Hearing Aids: Costco Hearing Aids Feature Review!
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- čas přidán 17. 05. 2024
- GN's new Jabra Enhance Pro 20 hearing aids are available exclusively at Costco's Hearing Aid Centers, starting at $1,599 a pair. In today's video, we cover everything you need to know, including product customization options, warranty details, and the unique benefits they offer over other models available at Costco, such as the Philips HearLink Series.
Jabra Enhance Pro 20 Review: www.hearingtracker.com/hearin...
Jabra Hearing Aids Overview: www.hearingtracker.com/hearin...
Costco Hearing Aids: www.hearingtracker.com/hearin...
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Chapters
00:00 What is the Jabra Enhance Pro 20
00:41 What's Included
02:43 The Two Jabra Enhance Pro 20 Styles Available
03:35 Jabra Enhance Pro 20 Colors
03:50 How it looks in My Ear
05:45 Waterproof Rating
06:43 Is it suitable for you?
09:10 Hearing in Background Noise
11:31 Introducing LE Audio / Auracast
13:40 Bluetooth Connectivity
14:30 Hands Free Calls
15:21 The Jabra App
16:25 Accelerators and Tap control
17:05 Rechargeable vs Battery
17:50 Accessories Available
18:30 Don't forget...
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Matthew Allsop is the Video Content Manager at Hearingtracker.com. He practices from his London-based practice, Harley Street Hearing. You can get in touch on matthew@hearingtracker.com regarding new content ideas or to become a patient.
#hearing #hearingloss #hearingaids - Věda a technologie
Which style of hearing aids do you wear?
1. OTC
2. Receiver in canal
3. Custom
4. Behind the ear
5. No hearing aids yet...
Let me know, Matthew
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4. By the way, while listening to the above video on my television, the swoosh sound that you utilize is 4 to 6 times louder than your voice and is frighteningly LOUD.
2. Reciever in canal - Costco Jabra Enhance Pro 20. I'm 5 weeks into the trial & love them!
I tried all three hearing aids at Costco and the 9040's were the only units I could understand speech.
I'm enjoying your videos and will be going to a Costco in a few weeks for a hearing test. A friend of mine just recently got Jabra hearing aids and she is thrilled with them.
I'm delighted to hear that! Thank you for taking the time to comment, Matthew
🙋♀️ I just had my hearing checked, I only have 5% in my right ear and 35% in my left. My options for cost were $500 to $4500. Thank you very much for your information. I am on the Next door app, someone asked the community where to get good hearing aids Costco was the most recommend. 👍
Vote blue! 🇺🇸💙🇺🇸💙🇺🇸💙🇺🇸💙🇺🇸 👍
What is voting have to do with your hearing aid?
Thanks for the excellent video. I currently use Jabra Enhance Pro PM8s, btw. Anyway, I do not see where you added a link for the video on Hands-Free Cell Phone Calls In Three Steps, mentioned at 15:15. Thank you.
Thanks Tom it means a lot!!! Here’s the vid you’re after, Matthew
Hands-free Hearing Aid Smartphone Calls in 3 Steps!
czcams.com/video/G1E91hP4lqs/video.html
Do they help with speech recognition? Thank you
Is the Jabra Enhanced pro 20 bidirectional with a Samsung Galaxy S23 or S24 that supports LE Audio Bluetooth?
I wear Widex receiver in canal. How does Jabra compare to Widex?
I’ve used the Jabra EP20 for about three months now. The technology is amazing. The price at Costco was very good. Both aids for $1300 Canadian. I’m using both the new tv steamer + and the multi mic. Both work great. Streaming from my iPhone works well. Both telephone calls and streaming music or podcasts. I’ve been wearing hearing aids for about 40 years and like I said, these aids are the best I’ve ever had.
Is the $3200 price the base model? How much is the super power model?
I use Oticon OPN-1 and Resound linx 961 (2014 release)
Mathew I am a costco customer. The first ones I bought was the KS10s. And thank goodness for the 6 month trial. Because I was having troubles with those. It started in my 4th month. Then the Jabra 10s came out and my H.I.S changed me to those. And I have enjoyed them. The are very good. So if it was not for the 6 month trial I would have still had a lot of troubles with the ks10s.
Hmmmmmmmmmm it’s more of an exchange period than a 6 month trial then. Thanks for sharing Samuel. Matthew 😊
Kind of. If I had decided not to continue with costco. The would have gave a full refund. But in my experience with costco hearing. They do really try to correct any problems. And another plus to the is all supplies are furnished dome and traps as long as you own the hearing aids purchased.
The KS10s are a special case. Costco dropped them because of many failures. Mine took 2 years to show up. Costco sent mine back to the manufacturer for repair. I now have them back and they work well. Costco really stands by what they sell.
@pikeviewer7002 they are a special case but they had only been out for 1 month. When I got my set that had to be replaced.
What advantage does Resound Nexia 9 have over these Jabra Pro 20 hearing aids. Same company, big price difference. I'm wondering if I should have gone to Costco ;-)
I have been wearing the Jabra Enhanced Pro 20's for about two months. While all the features and the app are pretty good, the sound quality during audio streaming and phone calls is significantly worse than my KS-9s. They initially sounded tinny as my AM radio earphone from the 1950's. The Costco technician increased the bass, which helped some, however the distortion is terrible, both before and after the bass was adjusted. I was looking forward to the LE audio and Auracast, but the benefit of this is lost if the audio streaming sounds as poor as these do. I have closed dome tips due to my hearing loss, which I would think would actually help them sound better. They are connected to my iPhone 15 Pro. The odd thing is they sound great if you are listening to music or podcasts directly and not through the hearing aids. You also have to have the tech specifically add a program with the correct options to get the variable front focus setting in the app to work correctly. I'm going to have to look at other options, these are not good sounding hearing aids, even though they have great features.
Hey the Nash, I’m really grateful for you sharing your thoughts with everyone else looking for hearing aids. I hope you manage to find the right set up for you. Thanks for watching, Matthew
I have Jabra Enhance Pro 20. And returning to Costco tomorrow after 5 months. Left ear has a static sound since day one. Tried all domes and had it adjusted 3 times. Not to bad if I have it set too filter sounds. Yesterday Costco blamed it on not using a dryer even though it started on day one and it wasn’t raining. I was going to try custom ear molds but I don’t think this Costco really wants to spend time or effort to improve the experience.
Why is the Jabra micro rechargable battery HA smaller than the disposable battery HA? Most rechargable HA I have seen are larger than the disposable battery.
I tried the Jabra and returned them because the bluetooth aspect was a fail (Pixel 8 bluetooth connectivity and streaming was too fragile, streaming audio quality seemed quite lackluster compared to my old Costco KS9, and LE Audio gave me desynchronized streams to the ears). So I'm looking forward to the Philips 9050 ... do you have any experience comparing the Jabra to the Oticon Intent?
I have the Philips 9030. The Bluetooth has been reasonably reliable. The Philips was prescribed because it had enough programmable bands to accommodate a very sharp drop off at a particular frequency. I believe it had 25 programmable bands.
I wear the Jabra Enhance Pro 10s and wondering if an upgrade would be worthwhile. I am very frustrated with hearing in noise, despite numerous adjustments at Costco, etc. I had to abandon the M&RIE receivers due to feedback and fit. Anyone have thoughts about the 10s vs the 20s?
Marie receivers can be great for some but not for others. It could also be that Jabra just isn’t right for you. Don’t give up just yet. Matthew
I was excited about getting the Jabra Pro 20’s, but I just returned them after 4 mos. They had a Tinny sound and the right ear volume was always too low. Costco Tech could not resolve it. I do a lot if streaming and didn’t at first notice I wasn’t picking up anything but the streaming. I brought them in and they fixed the sound and told me my daily cleanings weren’t adequate on the microphone holes. Two days later the sound was almost gone again no matter how well I cleaned the holes. My faith in Jabra is gone, I’m now waiting for the 9050’s.
Great video. I am a first-time hearing aid user with the EP20s with a Galaxy S23 Ultra phone since January 2024. I had to send them back for a replacement after working with second tier support over blue tooth connectivity issues. The new pair exhibits slightly different connectivity issues (primarily with the left ear, but it is still enough of a reliability problem to render them unusable with my phone or a streaming device. I get enough different comments from other users and even Jabra support personnel, that I believe they know they haven't nailed down the root causes of the problem and that there are a good number of compatible S23 and S24 phones that are having similar issues. The last support person was blaming the small size and hence the small Bluetooth antenna (probably not true). I will be calling support again in the next few days to see if there are any updates on the problem and to request a replacement set. If they can't get the issue resolved, I may be using that 6-month warranty. Otherwise, they appear to be a great value.
Phone connectivity was a problem for me with a IPhone 15 pro. Costco knows its an issue with most if not all phones.
I’m wearing an OTC, receiver in canal style hearing aid. I bought mine directly from Jabra. I don’t think I’ll go that route for my next pair.
Thanks for sharing bum hip, would love to know why? Matthew
@@HearingTracker I have not been overly satisfied with the adjustments they make. they can't seem to get it right. They were fine for the first few months I had them, but the left one started to "act up." It would not amplify sound, but the bluetooth feature would work. So they sent me another pair. A refurbished pair. I wasn't thrilled to not get a new pair. They never worked as good as the first pair did in the beginning. The left one is not amplifying as well as the old one did. If I take them to a local audiologist, according to Jabra, they can no longer be adjusted through Jabra. I paid for them to be able to be adjusted at no extra charge. If I take them to be adjusted locally, it will most certainly come at a cost. I think Costco will be my next place I use. Not sure if that is the best way to go though.
I’m puzzled that you consider a lengthy return period to be a negative.
Hey Don, I don’t find it a negative, just overkill. As I said if I have a patient that’s still struggling with their tech 4-6 weeks (sometimes sooner) after I’ve fitted them I would be looking at alternative tech. Never mind 6 months…!
@@HearingTracker let me suggest an alternate viewpoint (as a user) - if I struggle to get my tech to address things in a timely fashion, at least Jabra will protect me with a lengthy return period. 😊 And thanks for the response.
I've watched a lot of videos on Jabra hearing aids. But one thing I still don't understand is the difference between the resound nexia and the Jabra pro 20's. I have a hard time believing these are identical given the difference in price. It feels like the Jabra technology is from resound but made with less quality components. Who would know if this is correct?
for me ... trial period = how long do i have to decide if i will keep them. give me a 2 year trial period ... i won't be offended. But i'm pretty sure if i didn't like them i would return them by about 2 or 3 months. But i'll happily take as long a trial as they want to give me :)
Currently wearing the Signia Insio 5 AX ITC, love them but just bought the Jabra E Pro 20 from Costco to get the Bluetooth LE Audio. Excited to have improved signal strength for streaming from iPhone which I’ve come to depend upon. Thanks for all your support!
Hi can you comment on 1) is the sound you hear with Jabra clearer and or more natural than your current HA and 2) how does in perform in a restaurant/ noisy environment vs your previous HA. Thank you
Have had a week now and I’d say they sound a bit clearer, and their filtering for noise is pretty impressive. The bluetooth LE audio is a massive improvement and that’s what I like most.
Two week update: The Bluetooth LE Audio continues to blow me away. Also hooked up the new ReSound TV Streamer+ and words can’t describe how impressed I am! Finally the app is everything as advertised, it’s very impressive! I’ve had my first adjustment for ‘clarity’ yesterday, fine tuning. Also got fitted for custom molds-want to test which works best for me as I really liked the Signia’s ease of slipping in and staying without needing to fuss with fit.
I have Phonaks with real Bluetooth in them and I can connect to cell phones, TV's, PC's, my cars, etc. without the need of some other stupid device to connect me. I will not buy anything now without true Bluetooth, why go back to the dark ages without it? Why do other brands not put true unrestricted Bluetooth in their device?
Not much is discussed about hearing aids and Bluetooth and android vs iphone. I am due for new aids and I don't want to buy an iPhone in order to continue to be able to stream phone calls on android. Android is slow when it comes to tech with LE Bluetooth and costco is no longer selling the phonaks with classic Bluetooth which work well with android, so now i will have to shop somewhere else and pay more for aids or learn how to deal with iPhone.
Jabra is trying a new connection strategy that is admittedly not working and causing wide spread inconsistent streaming and connection to app. For those who rely on this feature, I would hold off!
Hey Shaunna,thanks for sharing. What issues are you having? Matthew
Do I need iPhone for Jabra or does it have android capability?
Both work sevenfrog. It’s worth checking the compatibility checker outlined in the vid though. Thanks for watching, Matthew
@@HearingTrackerwhat about streaming calls to phone with android? My fone is not on the list but it wasn't on the list when i got the ks9s. Streaming calls via Bluetooth is important. I do not want to wear a device around my neck to do this ..i didnt have to fir the ks9s.
How would the Jabras compare to the new Philips 9050?
Yes, why compare them to old version of the Phillips instead of the new?
@@polarbearhero9803 Perhaps because the 9050s aren't yet available.
Problem is nearest Costco is an hour and a half away, so not that convenient.😝
Have profound hearing loss. Wear custom ear molds Oticon open S1, going to look at Intent which is $6800 for the pair. 🤮
I think you’ll notice a big difference from the patients that I’ve upgraded from the same tech. Thanks for watching, Matthew
Interesting though this looks mostly as a sales pitch more than a review.
I don’t sell them 😊
RUBBISH ! !
Wow. So much bad information it’s hard to know where to start.
Costco dosnt sell many different types of over the counter hearing aids. They sell ONE. And its sales are dismal.
You did mention the feedback issue, but you buried it in your video. The jabra are horrible for high frequency loss due to feedback.
Philips is better for high frequency loss, more user friendly, and has far superior customer service. Jabra customer service is mediocre at best.