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What Is Salesforce Customer 360? | Salesforce Explained ***UPDATED VIDEO LINKED IN COMMENTS!***

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  • čas přidán 15. 08. 2024
  • UPDATED VIDEO: • What is Einstein 1 & H...
    Salesforce Customer 360 is an integrated CRM platform that connects your departments and customer data. Everyone gets a single, shared view of your customers. Think of it as a circle of information about the customer, with the customer in the centre.
    Not sure what exactly your business needs? Take a look at the Solution Finder to get YOUR Customer 360: salesforcecust...
    #Salesforce
    Salesforce Explained is a weekly series that answers Salesforce's most searched for questions. Subscribe and turn on your notifications for new episodes!
    00:00 - Intro
    00:20 - What is Salesforce Customer 360?
    00:47 - Cons of working in silos
    01:58 - Benefits of using Salesforce Customer 360
    03:30 - Products featured in Salesforce Customer 360
    07:18 - Customizing Salesforce Customer 360
    08:45 - How does Salesforce Customer 360 work?
    Watch more and learn more on Salesforce+: www.salesforce...
    Subscribe to Salesforce: bit.ly/Salesfor...
    Learn more about Salesforce:
    Website: www.salesforce...
    Facebook: / salesforce
    Twitter: / salesforce
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    About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments - including marketing, sales, commerce, and service - a single, shared view of every customer.

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