Why Do So Many Companies Use Salesforce? Explaining the ROI of CRM | Salesforce Explained

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  • čas přidán 23. 07. 2024
  • Businesses see, on average, an estimated 25%* savings on IT costs and a 26%* increase in employee productivity using Salesforce, according to a survey of more than 3,500 customers.
    With automation, intelligence, and real-time data built directly into best-in-class applications for sales, service, marketing, commerce, analytics, and IT teams, now every company can exceed customer expectations. And, making the Salesforce Customer 360 more accessible than ever, Salesforce has released the Sales Productivity Bundle and Service Efficiency Bundle to help customers automate to lower costs, drive efficient growth, and consolidate their front office on a single trusted platform.
    In this economy, you need business solutions that can save you money and create value, quickly. Customer 360 delivers. It unites every team around a shared view of customers on one trusted platform, so your business can deliver success now. Deliver success now with Salesforce Customer 360: www.salesforce.com/campaign/s...
    00:00 - Intro
    01:00 - The Reality of Disconnected Teams
    02:28 - The Benefits of Using a CRM & Customer 360
    02:45 - The Benefits of Customer 360
    03:25 - How to Calculate ROI
    04:08 - How Does Customer 360 Provide Value
    Sources:
    • 2022 Salesforce Success Metrics Global Highlights. A 2022 study based on 3,706 customer interviews in the US, Canada, UK, Germany, France, Australia, India, Singapore, Japan, and Brazil.
    • 2022 Salesforce Multi-Cloud ROI. A 2022 study based on 1,640 customer interviews in the US, Canada, UK, Germany, France, The Netherlands, Australia, India, Singapore, Japan, and Brazil.
    • 2022 Connectivity benchmark report: www.mulesoft.com/lp/reports/c...
    #Salesforce
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    Learn more about Salesforce:
    Website: www.salesforce.com
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    About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments - including marketing, sales, commerce, and service - a single, shared view of every customer.
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Komentáře • 18

  • @salesforce
    @salesforce  Před rokem +5

    Deliver success now with Salesforce Customer 360: www.salesforce.com/campaign/successnow/

  • @greasyhitchball
    @greasyhitchball Před 8 měsíci +7

    Used it for a while and absolutely hated it. I spent my days typing instead of making appointments. I've been selling for 35 years and went back to my tried and true, successful methods.

  • @deanjmoon
    @deanjmoon Před rokem +3

    What is Brian Tong doing plugging SF?!!! 😮

  • @justinmusic
    @justinmusic Před rokem +3

    Excellent video. Entertaining and informative.

  • @infiniteslick8824
    @infiniteslick8824 Před rokem +3

    I probably need to get salesforce

  • @funandlearningwithyashika

    💡

  • @justsayjoe9634
    @justsayjoe9634 Před 12 dny

    That's a lot of fluff and percentages with nothing to back it up in any real case scenarios...

  • @BadWeatherfreak
    @BadWeatherfreak Před rokem +3

    You think I can become admin Certified in 4 months?

  • @vikastiwari6780
    @vikastiwari6780 Před měsícem

    Cloud solutions

  • @banotips3906
    @banotips3906 Před rokem

    Pleez help me

  • @judyseager4450
    @judyseager4450 Před 29 dny

    Steph curry and Alesha curry by the world 🌎 and life in Japan jail 😳 crimes in your home life curry 🍛

  • @ErikBlack999
    @ErikBlack999 Před rokem +8

    Salesforce is a terrible platform. It's super difficult to configure, the interface is unuser friendly and terrible and you need a host of 3rd party apps to make it useful

    • @meer-uq4ns
      @meer-uq4ns Před 5 měsíci

      What is the reason for it's being so famous?

    • @zachary3603
      @zachary3603 Před 3 měsíci +1

      @@meer-uq4ns who knew the guys making CRM software were good at sales ;).