Thank you! I was getting so frustrated. Also, when I did this it was like I added a new printer. I had to select it and not my old printer designation of "thermal printer". But now it's working!
Hello Sandy, we are sorry to hear that you are having issues with the printer. Please contact our Technical Support team for further assistance - www.arkscan.com - Available weekdays 10a-6p Eastern. Thank you!
Hello Akea, if USB Printing Support is not listed this means that Windows does not detect that the printer is connected via USB cable. It is still possible to install the drivers with no USB Printing Support listed, but it will not print. Please follow the recommendations in this video to establish a connection between the printer and the computer. If you continue to have issues please contact Technical Support at www.arkscan.com so we can better assist you. Thank you!
Hello! We are sorry to hear that this issue has occurred. If you are an Arkscan customer please get in contact with our Technical Support team. They can provide you further assistance in getting the printer working again - www.arkscan.com/livechat - Thank you!
Hello! If there is no 'USB Printing Support' listed, please see our USB Connection Troubleshooting video - czcams.com/video/KsYR28VE5Bs/video.html - if you continue to have issues, please contact our technical support team for assistance at www.arkscan.com/livechat - Thank you!
![🔥 How to Fix USB Ports Not Working in Windows 10 [FAST]](http://i.ytimg.com/vi/McaysTF-6uQ/mqdefault.jpg)
Thank you! I was getting so frustrated. Also, when I did this it was like I added a new printer. I had to select it and not my old printer designation of "thermal printer". But now it's working!
The video is helpful and I get connected to the printer, Thank you for the video
USB port is not shown in Device Manager in the Universal Serial Bus controllers section
USB printing support is not there
It helps a lot!! Thank you for this video!
thank you so much sir!
Thanks so much!
I went through the Utube tutorial, chose the correct port and still getting a message the device is not ready
Hello Sandy, we are sorry to hear that you are having issues with the printer. Please contact our Technical Support team for further assistance - www.arkscan.com - Available weekdays 10a-6p Eastern. Thank you!
How about, there is no USB PRINTING SUPPORT in device manager? but I installed USB printer, and cannot print
Hello Akea, if USB Printing Support is not listed this means that Windows does not detect that the printer is connected via USB cable. It is still possible to install the drivers with no USB Printing Support listed, but it will not print. Please follow the recommendations in this video to establish a connection between the printer and the computer. If you continue to have issues please contact Technical Support at www.arkscan.com so we can better assist you. Thank you!
I can't install my printer software after windows update. USB not connecting
Hello! We are sorry to hear that this issue has occurred. If you are an Arkscan customer please get in contact with our Technical Support team. They can provide you further assistance in getting the printer working again - www.arkscan.com/livechat - Thank you!
i see everything up until "children" that isnt on the drop list :(
Samee
Thank you
I don’t have this please help
Hello! If there is no 'USB Printing Support' listed, please see our USB Connection Troubleshooting video - czcams.com/video/KsYR28VE5Bs/video.html - if you continue to have issues, please contact our technical support team for assistance at www.arkscan.com/livechat - Thank you!
Hi