Louis testifies as witness in Norway trial.

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  • čas přidán 13. 09. 2024
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Komentáře • 7K

  • @pical1208
    @pical1208 Před 5 lety +6575

    What is this case about?

    • @rossmanngroup
      @rossmanngroup  Před 5 lety +3185

      www.macrumors.com/2018/04/13/apple-lawsuit-repair-shop-norway/
      I am being questioned by Henrik Huseby's attorney.

    • @TheLenstaa
      @TheLenstaa Před 5 lety +1655

      Dude! What happens in Norway, stays in Norway!

    • @andrewcurtin7003
      @andrewcurtin7003 Před 5 lety +4340

      Tldr
      Norway repair shop got slapped with a fat lawsuit from apple for using "counterfeit parts"
      Court sided with the repair shop cause Norwegian law says nothing about this being an issue

    • @Nerobyrne
      @Nerobyrne Před 5 lety +355

      that explains the accents ^.^

    • @HossSwayerpr
      @HossSwayerpr Před 5 lety +1047

      wow ... really Apple? How rotten. ✋🏿

  • @semiawesomatic6064
    @semiawesomatic6064 Před 5 lety +2865

    This is basically Louis learning to use fewer words to get his point across.

    • @aerith4697
      @aerith4697 Před 5 lety +167

      Soon enough no-one will ever even be capable of fighting him. Both verbally and physically. He'll be a god amongst us mere mortals

    • @masterpassword2
      @masterpassword2 Před 5 lety +80

      That's a skill he really needs to learn as his gibberish is often painful to listen to. He's talking like he was in one of those TV ad shows -- "but wait, there's STILL MORE!"

    • @nygeek6471
      @nygeek6471 Před 5 lety +9

      Nailed it. Love that he’s doing this, though.

    • @devcrom3
      @devcrom3 Před 5 lety +39

      Why say lot word when few word do trick?

    • @sgtsnokeem1139
      @sgtsnokeem1139 Před 5 lety +12

      I thought it was just a New York thing. Aussie here and folks from NY do seem to talk faster.

  • @chantimothy
    @chantimothy Před 5 lety +5121

    This guy roast apple in his workshop, roast apple on his CZcams channel. And how he is roasting apple in court... What a legend

    • @LordDanielGaming
      @LordDanielGaming Před 5 lety +209

      timothy chan what next? roast them live in apple event?

    • @mc1412007
      @mc1412007 Před 5 lety +94

      @@LordDanielGaming god i realy hope he does that would be awsome

    • @Tigerjuhhh
      @Tigerjuhhh Před 5 lety +23

      I LOVE THIS MAN.

    • @UltraNoobian
      @UltraNoobian Před 5 lety +36

      mhmm I wonder what Roasted Apples actually taste like, Apple pie maybe?

    • @amehu
      @amehu Před 5 lety +1

      Ahhahaha cracked me up

  • @janbosenberg107
    @janbosenberg107 Před 5 lety +3434

    Finally we found something that Louis cannot do: Talking slowly.

    • @yunan9610
      @yunan9610 Před 5 lety +106

      Honestly, the judge at the start of the vid was more incomprehensible than Louse, maybe it's just the audio quality issue but he is well articulated on his speech it should be easy to understand

    • @anlumo1
      @anlumo1 Před 5 lety +114

      @@yunan9610 This video was recorded on Louis' side, so we're seeing a much better quality from his video than the court, and vice-versa.

    • @SampoPaalanen
      @SampoPaalanen Před 5 lety +60

      @Optimus27 Nordic countries have pretty decent skill level in English in general even if the accent can sometimes be hard to understand, we're talking about trans-atlantic vid call here so it's not odd that quality might be a bit off.

    • @beanieteamie7435
      @beanieteamie7435 Před 5 lety +1

      @@SampoPaalanen Yup.

    • @bliksemdonder5624
      @bliksemdonder5624 Před 5 lety +24

      @@yunan9610 Maybe so, but how many judges in the US can speak Norwegian?! /s

  • @noodles1291
    @noodles1291 Před 4 lety +42

    As a New Yorker i can feel the pain Louis feels at being told to talk slower

  • @FAB1150
    @FAB1150 Před 5 lety +764

    "can you repeat more slowly?"
    -starts slowly
    -three slow sentences
    -talks fast again

    • @jayko23
      @jayko23 Před 5 lety +1

      😂

    • @HeribertoNieves
      @HeribertoNieves Před 5 lety +15

      its not easy to try to speak differently

    • @mustang.
      @mustang. Před 5 lety +8

      The judge from behind when he again started speaking swiftly , peeked out in the only way describable " what the Faaack"

    • @chromoly83
      @chromoly83 Před 5 lety +3

      That's how you spot a Genuine Rossmann to a Counterfeit Rossmann

    • @klumze9911
      @klumze9911 Před 5 lety

      I watch his videos at 1.5x speed usuallly and I can keep up just fine. Skype quality was the problem.

  • @edt8489
    @edt8489 Před 5 lety +1562

    From tech tips
    To business tips
    To life tips
    To cross national legal stuff streaming
    Man your channel gives much more than any body could ever expect
    👏👏👏

  • @Finkelfunk
    @Finkelfunk Před 5 lety +138

    I swear to god Louis was deadass about to walk them through fixing a no backlight issue if the judge hadn't stopped him

    • @OmniscientWarrior
      @OmniscientWarrior Před 5 lety +24

      It would be great. First show how Apple would diagnose it and charge. Then he goes: Now we know this Macbook has no backlight. Let's find out why this little Macbook refuses to turn on the backlight. First we disconnect the battery from the Macbook so we can see how much voltage out Macbook motherboard is pulling, as the battery can be inconsistent. Macbook. Macbook? Macbook.

    • @EssenceofPureFlavor
      @EssenceofPureFlavor Před 5 lety +2

      @@OmniscientWarrior Random?

    • @OmniscientWarrior
      @OmniscientWarrior Před 5 lety +3

      @@EssenceofPureFlavor And certainly not the easy ones leaving all the harder ones for Paul's queue.

    • @Finkelfunk
      @Finkelfunk Před 5 lety

      @@OmniscientWarrior LMFAO could you imagine Lewis on a Skype Call with the judge tossing every board on Paul's pile

  • @TheMadsteven686
    @TheMadsteven686 Před 3 lety +234

    "Thank you very much, Now you are finnish"
    Typical Norwegian insult.

    • @HiPh0Plover1
      @HiPh0Plover1 Před 11 měsíci +6

      maybe she meant he bacame a finish citizen :D

    • @moottori_paa
      @moottori_paa Před 8 měsíci

      🤣

    • @BritishEngineer
      @BritishEngineer Před 7 měsíci +1

      To be fair, I don’t think those people had the cognition to produce an insult like that. They weren’t very bright to my opinions. It’s fair if they wanted to be specific, if not then choose younger court justices.

  • @greeber18
    @greeber18 Před 5 lety +315

    "thank you for taking the time to hear my testimony and i hope you learned something."

    • @Htheorphanarian
      @Htheorphanarian Před 5 lety +1

      Stay classy San Diego

    • @DanielCardenas23
      @DanielCardenas23 Před 5 lety +1

      I just wrote that lol!

    • @xumatyt
      @xumatyt Před 5 lety +4

      You could almost see Louis catching himself not to finish with the usual "and I hope you learned something"

    • @antalz
      @antalz Před 5 lety +4

      Don't forget about the parts on store dot rossmanngroup dot com, we ship worldwide and that includes Norway. Don't delay. Buy today.

    • @Fr4gg3r2
      @Fr4gg3r2 Před 5 lety

      @@xumatyt haha holy shit I didn't notice he was actually that close saying it!

  • @scotts918
    @scotts918 Před 5 lety +2245

    *Court*: Could you slow down please?
    *Louis*: Sure. As. I. Was. Saying. TheFactThatApplePreventsUsFromDoingTheseRepairsIs..

    • @nibblrrr7124
      @nibblrrr7124 Před 5 lety +227

      For the next case, the court calls in expert witness Busta Rhymes over transatlantic tin can telephone.

    • @teedawg2112
      @teedawg2112 Před 5 lety +1

      Beat me to it!

    • @Zuflux
      @Zuflux Před 5 lety +37

      For someone who for whatever reason has a rapid speaking pattern, it's really hard to speak more slowly. You have to constantly remind yourself to speak slowly, else you'll just slide back into the fast speech.

    • @therealxunil2
      @therealxunil2 Před 5 lety +16

      Hes from New York. Give him a break lol

    • @Platinum_Tugboat
      @Platinum_Tugboat Před 5 lety

      Lmao. Good ole Louis

  • @ChanceDiego
    @ChanceDiego Před 5 lety +1088

    Court:Can you talk slower?
    Louis: Ok I’ll talk faster

    • @abett6003
      @abett6003 Před 5 lety +10

      LOL

    • @artlessknave
      @artlessknave Před 5 lety +27

      he's also a bit jargon-y, wordy, and technical, which is part of why he talks fast to get all of that out, but the case might not need quite that level of detail

    • @Jonathan8146
      @Jonathan8146 Před 5 lety +5

      @@dirtydoge756 When you talk about something that you know a great deal about it is natural to use terms common in that subject

    • @DemiImp
      @DemiImp Před 5 lety +2

      He has a different accent, which makes talking slower more important. He should have given an analogy that they could relate to, like a car, in addition to describing what parts of the screens might not be original.

    • @medpack
      @medpack Před 5 lety +2

      @@artlessknave It's actually quite difficult to "Dumb down" your speech when you know a lot about a particular topic. For me (I work in IT), terms that are completely common to me and my colleagues, are really unknown to the general end user (Citrix, VPN for example, most IT people known it. but an end user has no clue)

  • @thekehone5706
    @thekehone5706 Před 4 lety +1574

    Louis: "If we were an apple authorized store we would not be able to swap out individual parts, only the whole device itself"
    Lawyer: "please summarise"
    Louis: "Apple poo"

    • @kulturfreund6631
      @kulturfreund6631 Před 4 lety +29

      That’s where it took him a little long to catch the idea that changing just a certain piece is more cost efficient and consumer friendly/ecological than swapping altogether. That’s not a thing present in the conscience of aged civil servants in overly rich and saturated countries .

    • @eilifhjermannlindblad567
      @eilifhjermannlindblad567 Před 4 lety +23

      @@kulturfreund6631 bro are u stupid? Its not like we Norwegians are brats lol.

    • @Chrls5
      @Chrls5 Před 3 lety +4

      @@kulturfreund6631 Swapping altogether is just the Apple's way of saying, we dont do that shit! we sell, and charge shitloads for it, repairing is not their bussiness

    • @kenbobcorn
      @kenbobcorn Před 3 lety +3

      Can someone explain this to me, I don't quite understand. So if you are an apple authorized repair you can't replace just a part you have to replace the whole thing? I didn't think they replaced the whole device, I just thought they charged an excessive amount to do each part.

    • @TheWtfareyoulooking
      @TheWtfareyoulooking Před 3 lety +1

      @@kenbobcorn I think what he means is replace parts such as capacitor/transistors/etc on a board that would fix the device which apple doesn't do and just sell you a new board instead. A capacitor, for example, is extremely cheaper than the board itself

  • @gusvdn
    @gusvdn Před 5 lety +739

    Judge: can you talk slower
    Louis: yeah sure *talks slower for 5 seconds
    Louis after 5 seconds:**RESUMES TO RAP*

    • @Neko-kun-dp1hq
      @Neko-kun-dp1hq Před 5 lety +6

      Gustavo Vicentini Deon
      Parkour

    • @Y.M...
      @Y.M... Před 5 lety +11

      I'm beginning to feel like a Mac God, Mac God
      All my people from the front to the back nod, back nod

    • @keres993
      @keres993 Před 5 lety +4

      😂 someone please make this real

    • @gyrcom
      @gyrcom Před 5 lety +3

      New York speach pattern is Louis's forte.

    • @Kardall
      @Kardall Před 5 lety +3

      ​@@Y.M... Now who thinks fixing apple stuff should be that hard, that hard
      They make more money in court just like a jackpot, jackpot.

  • @LindsayDaly
    @LindsayDaly Před 5 lety +555

    Man: "Is my understanding correct that you have some issues with Apple?"
    Louis: *....don't get me started*

    • @JassonQuill
      @JassonQuill Před 5 lety +34

      Heavy breathing

    • @mohdfaizal6773
      @mohdfaizal6773 Před 5 lety +9

      Needs a chill pill

    • @0Raik
      @0Raik Před 5 lety +3

      How, those immature titles of your videos Louis. F* ignorant judges! How did this case came to court?

    • @НевенИванов
      @НевенИванов Před 5 lety +3

      He was this close l...l to start insulting apple again :D Good man with brave heart!

    • @Krytern
      @Krytern Před 4 lety

      @@0Raik How are they ignorant judges? You do realise the judge didn't show those video titles, right? You do also realise that the judge ruled AGAINST Apple and that Apple lost this court case, right? The fuck are you talking about?

  • @sebastiansantanaflores3601
    @sebastiansantanaflores3601 Před 5 lety +599

    Court: can you talk a little slower?
    Louis: Well yes, but actually no

    • @NorthernWhisper
      @NorthernWhisper Před 5 lety +14

      @@akbarsdesign You have to remember they are hearing him through skype. It will be a poor signal and low quality.

    • @sebastiansantanaflores3601
      @sebastiansantanaflores3601 Před 5 lety

      @Ru22eLL I mean I'm not a native English speaker, but I understand him very well, I believe the problem is with the Skype connection between them

    • @malucart
      @malucart Před 4 lety

      @@sebastiansantanaflores3601 maybe you know it better than them

  • @turbolag5107
    @turbolag5107 Před 4 lety +581

    Court: "Can you speak slower please"
    Rossmann: *Stares in New Yorker*

    • @vectorifix3218
      @vectorifix3218 Před 3 lety +5

      I think the reason for them wanting slower speaking is actually due to the court clerk(?), who’s trying to write everything down for court - as Louis speaks, word by word

    • @scottanderson691
      @scottanderson691 Před 3 lety +4

      As someone who tends to speak very fast, I really, REALLY feel for Louis here.

    • @HepCatJack
      @HepCatJack Před 3 lety +3

      People in Scandinavian countries do study English, but it tends to be more of a British English, the New York cadence tends to be more accelerated it's more difficult to understand if someone is translating in their heads as they would if they learned English later in life.

  • @MelloOwnsRyuuzaki
    @MelloOwnsRyuuzaki Před 5 lety +1662

    Court: slow down
    Louis: slows down
    Louis one minute later: Speeds Up
    Court: am I a joke to you??

    • @andrewv.157
      @andrewv.157 Před 5 lety +46

      He is passionate about the subject :D

    • @sanjayshah5338
      @sanjayshah5338 Před 5 lety +63

      If he slows down, he will not be able to communicate effectively as he will become too conscious about controlling speed of speech.

    • @MelloOwnsRyuuzaki
      @MelloOwnsRyuuzaki Před 5 lety +59

      He's really passionate lol. But Norwegians aren't native speakers and middle aged ordinary people don't understand a single word of computing. Maybe that's why they couldn't follow easily

    • @googleplusisdead
      @googleplusisdead Před 5 lety +23

      He's from NY, of course he speaks quickly... :)
      (and yes, I'm from NY and speak not only quickly but also fairly loudly... :)
      RichE

    • @haywoodjablome440
      @haywoodjablome440 Před 5 lety +12

      @@sanjayshah5338 I call Shinnanegans on that statement. Louis just exhibits the same problem most experts in a field have trying to explain the basics of his/her industry in terms that is still miles above what the recipient can comprehend.
      It takes a separate set of skills to explain situations in a way thats broken down for others without coming off as arrogant or insulting and still be accurate. Its not a common skill in the industry.

  • @sky173
    @sky173 Před 5 lety +346

    "Apple Lost Lawsuit Against Independent iPhone Repair Shop in Norway Over Unauthorized Parts" - excellent.

    • @cybercat1531
      @cybercat1531 Před 5 lety +14

      This video AFAIK is from the recent appeal by apple, no news on the outcome yet I think.

    • @Luredreier
      @Luredreier Před 5 lety +1

      Yeah, sorry but this was the appeal I believe, not the original.

    • @Luredreier
      @Luredreier Před 5 lety

      @5tormwolf92 Sorry, what?

  • @MrSonycc
    @MrSonycc Před 5 lety +149

    As a norwegian, those judges should 100% have hired in a translator. both linguistical and technical. they don't know what you're saying most of the time.

    • @PastLight
      @PastLight Před 5 lety +12

      @dothemathright 1111 New York english isn't that far away from the normal english... You should try listening to two Irish having a conversation... I was used to most English accents when I moved to Ireland, but it took me 2 years to be able to understand what the hell are they talking about 😂

    • @PastLight
      @PastLight Před 5 lety +1

      @@Nitrogang ohh I had to deal with them, it is difficult indeed

    • @NorskElsker
      @NorskElsker Před 5 lety +4

      100% Agree, they would need someone to explain this to them both in Norwegian and in laymansterms, and out of respect and ease they should have provided a translator

    • @gregoriysharapov1936
      @gregoriysharapov1936 Před 5 lety

      @dothemathright 1111 Hahah, I like how you slide in the "New Yorker to English translator" part.

    • @daffhead4975
      @daffhead4975 Před 5 lety +1

      @@PastLight Irish people seems to speak the best English, most of them are talking Queen's English if they are talking to someone not an Irishman.

  • @BluesGuitarCentral
    @BluesGuitarCentral Před 3 lety +39

    You know Louis is a good dude when he is equally as forthcoming with a random stranger off the street as he is with a judge and lawyer.

  • @chasulud1272
    @chasulud1272 Před 5 lety +2114

    Good thing Apple doesn't sell vehicles
    "I have a flat tire"
    Apple: The entire vehicle needs to be replaced"

    • @Fraggr92
      @Fraggr92 Před 5 lety +56

      The automotive industry is already trying to pull this kind of stuff to some extent. For example, my dad's brand new BMW that he bought a couple of years ago no longer comes with a spare wheel. Instead the tires that are fitted are so-called run-flat tires that have strengthened side walls which allow you to drive short distances on a punctured tire to a cervice deopt and replace the tire. If there's no service depot in range then you're expected to use BMW's roadside assistance service to request a tow truck that will tow you to the nearest depot if they can't temporarily fix your tire on the spot. And of course, since you don't have a spare wheel you'll be more or less forced to buy new run-flat tires that are significantly more expensive than a normal tire.
      Similarly some agricultural equipment manufacturers have been caught incorporating electronics into specific parts of their agricultural machinery seemingly for no other reason than to prevent owners from either self-repairing their machines or giving the job to third-party repair centers. They basically do the same thing as Apple, where if a component is swapped and it isn't recognized as the original component by the onboard computer then the machine will just not run, even if the component is completely functional and correctly installed. You need to program the new component into the system using proprietary software that's most commonly only available in official or certified repair shops.

    • @RespawnPoints
      @RespawnPoints Před 5 lety +43

      "there is a problem with the engine"
      Apple: "the engine has been liquid damaged buy the petrol"

    • @badbatch974
      @badbatch974 Před 5 lety +18

      That’s not true. They would just tell you to replace the whole wheel, engine, and drive train. At the cost of around 90% of a new one and while doings the work if they screw something up they will give it back in pieces and tell you to buy a new one because yours is to messed up to fix.

    • @RUHappyATM
      @RUHappyATM Před 5 lety +1

      @@RespawnPoints omg, classic!

    • @badgescops1
      @badgescops1 Před 5 lety +2

      Karl The Fragr that's why my old works electrician made. loop around bypass to the CPU of the machines allowing for repplacements however the bypass switch installed on the dash needs to be on in order for it to work

  • @CptSpears007
    @CptSpears007 Před 5 lety +1748

    Skype, bringing you the quality of a 1920's long distance call

    • @oldninjarider
      @oldninjarider Před 5 lety +94

      Microsoft killed it.

    • @JCglitchmaster
      @JCglitchmaster Před 5 lety +121

      I love how it literally has 1 job to do and has failed at doing that job well since its inception lol

    • @Neko-kun-dp1hq
      @Neko-kun-dp1hq Před 5 lety +82

      Even discord voice calls are superior.

    • @Rex-sy8ye
      @Rex-sy8ye Před 5 lety +90

      @@Neko-kun-dp1hq Imagine courts using Discord... they better use dark mode

    • @Neko-kun-dp1hq
      @Neko-kun-dp1hq Před 5 lety +21

      Rex
      Do you think these old people can even work most things properly? Dark mode comes on by default so they won’t be blinded.

  • @kwonj126
    @kwonj126 Před 5 lety +1104

    Judge: Explain like I'm 5
    Louis: Gets even more technical

    • @Fraggr92
      @Fraggr92 Před 5 lety +49

      To be fair that's why in these types of cases you need judges and lawyers that are at least somewhat familiar with how electronics work and what type of components they are made up of. Even a layman's understanding, kinda like what you'd get from building your own PC would be useful and make everything run a lot smoother. While i'm sure that the judges and lawyers in this case are all very competent when it comes to legal practice, i get the feeling that some of them don't really know much about electronics and that a lot of what Louis is saying sounds like a bunch of jumbled techo-babble and jargon to them.

    • @QOSQualityofSpeed
      @QOSQualityofSpeed Před 5 lety +22

      If they are working this case they are responsible to educate themselves. Very bad form

    • @Fraggr92
      @Fraggr92 Před 5 lety +4

      @@stevethea5250 Sorry, i'm not familiar with Mark Appleberg and google searches don't turn up anything useful. Could you enlighten me a bit?

    • @leKtO_
      @leKtO_ Před 5 lety +4

      @@Fraggr92 It's a joke he means the lizard man, the mith the legend Mark Zuckerberg.
      Like Zuckerberg, Appleberg, Pearberg, Cucumberg etc xD

    • @rhinestonecowboy9967
      @rhinestonecowboy9967 Před 4 lety

      QOS Quality of Speed I wish people actually acknowledged that lol

  • @MrKennyBones
    @MrKennyBones Před 4 lety +549

    I'm Norwegian and this is hilarous. "Ok, now you are finished" :D
    That's a direct translation from the Norwegian syntax

    • @cyberp0et
      @cyberp0et Před 3 lety +59

      Norwegian Terminator: "You have been terminated!" :))

    • @VoltageLP
      @VoltageLP Před 3 lety +5

      would be more fun if the apple attorney/representative said that

    • @gummitarzan8545
      @gummitarzan8545 Před 3 lety +10

      Flaut. Hører hun han ikke, eller kan hun ikke engelsk?

    • @Adam-po4cm
      @Adam-po4cm Před 3 lety +7

      @@gummitarzan8545 Troligt vis har hon svårt att förstå engelska.

    • @tedjohansen1634
      @tedjohansen1634 Před 3 lety +2

      This is embarrasing lol..

  • @GavinSeim
    @GavinSeim Před 5 lety +633

    “It was difficult to understand. Something happened with your voice?”
    Yes, New York.

    • @mini-_
      @mini-_ Před 5 lety +38

      "Ey, I'm walking 'ere!"

    • @Luredreier
      @Luredreier Před 5 lety +23

      While that probably played a role that wasn't the whole reason.
      If the conversation had been perfectly transferred they wouldn't have had *any* problems with him talking fast at all.
      We're used to fast paced English media everywhere here in Norway.
      The issue was mainly a poor quality conference call...

    • @Soclever
      @Soclever Před 5 lety

      I wonder if they have fiber internet in Norwegian courthouses

    • @Luredreier
      @Luredreier Před 5 lety +5

      @@Soclever Probably *into* the building.
      But I'm guessing their wi-fi was 2.4 GHz only and archaic as heck...

    • @ataksnajpera
      @ataksnajpera Před 5 lety +6

      With opus codec you can have perfect voice quality at just 32kbps (4KiB/s) ! YOU REALLY DO NOT NEED FUCKING FIBER for voice calls! It is a Skype fault.

  • @patrickcooke577
    @patrickcooke577 Před 5 lety +287

    "a little bit of digital distortion" i love how louis is precise about what kind of lag he got

    • @andrearmenaloian
      @andrearmenaloian Před 5 lety +28

      The best part is that there wasnt any digital distortion it was just his accent he didn't understand

    • @Shineh234
      @Shineh234 Před 5 lety +2

      @@andrearmenaloian yeah I think he just wanted to be polite, I use this 'excuse' as well sometimes when someone's hard to understand.

    • @RD-io6sm
      @RD-io6sm Před 5 lety +4

      I wish the court was a bit more technology educated

  • @ConflictedSwitch
    @ConflictedSwitch Před 5 lety +102

    Was anyone else expecting "and, as always, I hope you learned something." at the end?

    • @nibblrrr7124
      @nibblrrr7124 Před 5 lety +1

      Yep, he's was going for it, but then looks disappointed. :D

  • @brianbarcus5853
    @brianbarcus5853 Před 4 lety +38

    Very well articulated to people that don't have a clue and need to understand the actual problem. Great job Louis, you are a credit to your field.

  • @awerelia
    @awerelia Před 5 lety +456

    "please speak slower"
    ok
    i will
    _EXCEPT WHEN I SHIFT INTO_ *_MAXIMUM OVERDRIVE_*

    • @websufs
      @websufs Před 5 lety +14

      DUAL TRACK DRIFTING!!!

    • @Thunderstyle7
      @Thunderstyle7 Před 5 lety +15

      Me: presses *Read more* only to see it change to *Show less*

    • @patriciacorahharter5447
      @patriciacorahharter5447 Před 5 lety +6

      "Do you not know I'm from New York"

    • @brandonr2188
      @brandonr2188 Před 5 lety

      Ive got a feeling you couldnt shift into 1st..

    • @manictiger
      @manictiger Před 5 lety +2

      Louis is me in GTA V. Alright, I should take it slow so I don't wreck this one.
      _(Proceeds to go 255mph.)_

  • @pteppig
    @pteppig Před 5 lety +173

    "Am I understanding correct that you have some issues with apple ?" That's the understatement of the year.

    • @CMDRSweeper
      @CMDRSweeper Před 5 lety +10

      That guy was the prosecutor I bet, trying the name and shame game... However, Louis sent him packing pretty quickly.

    • @softeky
      @softeky Před 5 lety +11

      The Apple attorney could be trying to establish that Louis’ testament is based on his personal bias rather than fact. Biased testimony has less, or no weight than impartial witness information to the court. Louis’ response is what the Apple attorney wanted. Louis’ careful and measured general responses were, however, counter to the Apple attorney’s attempt to discredit expert testimony. The judge asked an important question at the end. Essentially (subtext) “Louis, were you coached in your responses to the court?”.

    • @ABCarnage
      @ABCarnage Před 5 lety +4

      @@softeky Rules are no facts, Apple not liking a repairshop is also bias. case closed

    • @pteppig
      @pteppig Před 5 lety

      yes, the crapple attorney tried to discredit him there. but Luis built his case carefully based on facts and demonstrated apples failure in hardware design and their hostile behavior towards people that fix crapples failures. Apple's problem are not the repair shops, it's crapple hardware itself.

  • @Mushr88mBreW
    @Mushr88mBreW Před 5 lety +410

    Are you serious Louis? Jesus Christ. Thank you from the bottom of your loyal fans hearts.

    • @Mushr88mBreW
      @Mushr88mBreW Před 5 lety +1

      @GrassFedMeats That fight for your life.

  • @--Mike--
    @--Mike-- Před 4 lety +127

    Hardest challenge for Luis so far in his whole career:
    "can you please speak slowly so we can take notes"

  • @ianbradley7215
    @ianbradley7215 Před 5 lety +1891

    "Can you speak slower?" "Sure". Speaks slowly for 10 words and then back to 200 a minute :)

    • @Dangling_Carrot
      @Dangling_Carrot Před 5 lety +18

      Ian Bradley I laughed so hard I saw lightening omg that was awesome thanks for making my hump day the best. I could take a nap from laughing so hard.

    • @pablorages1241
      @pablorages1241 Před 5 lety +15

      I think Louis actually get faster LOL

    • @mrmangosir
      @mrmangosir Před 5 lety +1

      I'm the same, keep up 😁

    • @fendas123
      @fendas123 Před 5 lety +2

      Speaking slowly is just silly, that’s why.

    • @cirelesten
      @cirelesten Před 5 lety

      Give Gov internet!

  • @rudresh10000
    @rudresh10000 Před 5 lety +124

    "Thank you for taking the time to hear my testimony, and I hope you've learned something today"

  • @Lanzottv
    @Lanzottv Před 5 lety +88

    "According to Norwegian news sites, Apple had FIVE lawyers working on the case against Huseby, but he ultimately won when the court sided with him"
    (c) MacRumors

    • @maximpavlenko1664
      @maximpavlenko1664 Před 4 lety +4

      Lawyers don't change the truth

    • @spillredet
      @spillredet Před 2 lety +3

      except they can. Case was appealed all the way to the highest court, and apple eventually won the case.

  • @thecomrade1196
    @thecomrade1196 Před 4 lety +267

    Imagine if Apple was a doctor.
    Some dude will break their arm and Apple will be like "yea we gotta amputate ur entire arm and replace it

    • @MajorGore
      @MajorGore Před 4 lety +4

      Comrade, that would be awesome! Gimme cyborg/bionic arm!

    • @Daytruin
      @Daytruin Před 4 lety +2

      @@MajorGore ya, but the bill =2 million dollars. good luck with that. hope you got apple care hehe.

    • @mismonismo
      @mismonismo Před 4 lety +4

      $2 million + you would wait for 6-8 weeks to get a donor arm that's all scars and tatoos

    • @dude_tut5800
      @dude_tut5800 Před 4 lety +1

      We will replace it whole body for a cheap price of 1M

    • @birch_boi8323
      @birch_boi8323 Před 4 lety +1

      @@mismonismo I'd say for a fucking arm replacement and for apple 2 million dollars is quite cheap its be more like 20 or 30 million dollars

  • @cameronphenix2096
    @cameronphenix2096 Před 5 lety +670

    Alternative title: Louis tries to explain technology repair to a room full of old people.

    • @tomatopotato4229
      @tomatopotato4229 Před 5 lety +22

      It could well be that some of them are well versed in that topic. The questions asked were to be established facts in the case.

    • @Kyosama08
      @Kyosama08 Před 5 lety +3

      Exactly what I was thinking. Haha

    • @Zellonous
      @Zellonous Před 5 lety +25

      @@tomatopotato4229 everyone assumes old means ignorant. When I'm 80 ill have pc that beats the pants off of young whippersnappin noobs.

    • @SyntheticEverything
      @SyntheticEverything Před 5 lety +2

      @@Zellonous !remindme 55ish years

    • @sagemorgillo5313
      @sagemorgillo5313 Před 5 lety +1

      *at mach speed

  • @tomkaidalov6345
    @tomkaidalov6345 Před 5 lety +340

    Court guy: as I understand you have some issues with Apple
    At that point I lost all of my shit and couldn’t stop laughing

    • @electronixTech
      @electronixTech Před 5 lety +2

      Same here.

    • @JassonQuill
      @JassonQuill Před 5 lety

      Everybody hates apple specially to apple user who broke there gadgets😂😂

  • @Logitekz
    @Logitekz Před 5 lety +177

    I like how confused they get when Louis mentions not being Apple certified because Apple wouldn't allow component repair. That should be the correct reaction because it's a stupid stipulation to be certified.

    • @axeman2638
      @axeman2638 Před 5 lety +1

      they just don't have that HI verbal IQ required to be an Apple patent lawyer

  • @snaipd2582
    @snaipd2582 Před 4 lety +62

    "thank you for your explanation, now you are finished"
    *Visible extreme fear

  • @shoopshoop2399
    @shoopshoop2399 Před 5 lety +1798

    New York guy talking machine gun speed about computer components to Norwegians over 50.

    • @mass1985
      @mass1985 Před 5 lety +62

      yea, maybe send text file instead, and then they read it for you and you just say CORRECT?
      i am positive that apple done something to lower this videocall quality xD

    • @EnglishMike
      @EnglishMike Před 5 lety +36

      I'll have you know, personal computers were a thing when most 50-somethings were teenagers, and back in those days, many of those computers came as kits you had to assemble yourself. I doubt many Apple users today have ever seen inside a computer, let alone built one.

    • @squiddog5000
      @squiddog5000 Před 5 lety +12

      Could you talk more slowly?

    • @kyleivie6984
      @kyleivie6984 Před 5 lety +1

      I was waiting for a slideshow to dumb it down hahah

    • @Psyman2
      @Psyman2 Před 5 lety +43

      In their defense, they're progressive enough to accept video evidence from an American as evidence.
      Which is friggin amazing.

  • @shadowbob6631
    @shadowbob6631 Před 5 lety +663

    17:42 The way Louis responded to the question about video titles such as "F*ck Apple" was amazingly professional.

    • @stormwaker
      @stormwaker Před 5 lety +9

      Shadowbob time stamp?

    • @chaliics
      @chaliics Před 5 lety

      need that too

    • @camelCased
      @camelCased Před 5 lety +28

      I cringed when they started talking about "educational videos" after mentioning the f-word videos - I was afraid they would accuse Louis of educating children how to swear :D

    • @LiEnby
      @LiEnby Před 5 lety +7

      Why is this relevant to the case anyway

    • @propellhatt
      @propellhatt Před 5 lety +17

      @@camelCased he doesn't have to. Norwegian kids know all about swearing. Growing up here makes us tougher than to be squeamish about a word or two

  • @nano4334
    @nano4334 Před 5 lety +291

    me: explaining the pc to my parents (2019 colourized)

    • @EssenceofPureFlavor
      @EssenceofPureFlavor Před 5 lety +6

      I think the language barrier makes things a little worse than they otherwise would have even been...

    • @jocoma23
      @jocoma23 Před 5 lety

      YES, i felt when i took 10min to explain why the thermal paste is so important to my father, He was completly sure the thermal paste was some BS and that "I have build PC more that you and know better that you how to build them and i have never put that shit"

    • @bitelogger
      @bitelogger Před 5 lety

      nano®(ch) yes hahahahaha 🤣🤣🤣🤣🤣

    • @MyMomSayNoDota
      @MyMomSayNoDota Před 5 lety

      Can't the judges or lawyers make some research or just watch your channel ahead of this? Will be much easier to understand.

  • @amitkrmajumdar3633
    @amitkrmajumdar3633 Před 4 lety +42

    18:09
    Court: In my understanding you have some issues with Apple
    Ross: Yes I have issues with how they treat the customers and independent repairs.
    Followed by uncontrollable laugh 😂😂😂

  • @JPkerVideo
    @JPkerVideo Před 5 lety +247

    Apple be like
    "Damn it's that rossmann guy again..."

    • @glodenduck2077
      @glodenduck2077 Před 5 lety +14

      Apple:*says alot of lies*
      Rossman:"im about to end this company's whole career"
      Apple:"Ah shit, Here we go again."

    • @jakezepeda1267
      @jakezepeda1267 Před 5 lety +10

      "I would've gotten away with it too if it weren't for that meddling Rossman!"

    • @SIGSEGV1337
      @SIGSEGV1337 Před 5 lety +1

      Any day now they're gonna put a bounty on his head

  • @Tuskengod
    @Tuskengod Před 5 lety +762

    Judge: Please talk more slowly.
    Louis: Refuuurbiiished, screeens, aaree, theee neeext best becauseyougetthesameLCD

    • @tiannajohnson1752
      @tiannajohnson1752 Před 5 lety +4

      Tuskengod 🤣🤣

    • @seanl8587
      @seanl8587 Před 5 lety +24

      I thought that too, talked slow for about five words then back to normal hyperspeed speech lol

    • @tomsixsix
      @tomsixsix Před 5 lety +5

      I'm sure Louis is autistic, I am too and I do this exact same thing when people ask me to slow down.

    • @tiannajohnson1752
      @tiannajohnson1752 Před 5 lety +16

      Thomas Oldbury I don’t know about that.. but I think he’s just passionate about what he talks about. That is why it’s so easy for him to get carried away.

    • @thedistance1155
      @thedistance1155 Před 5 lety +2

      @@tomsixsix lmao so the rappers are autistic too cause they talk fast?

  • @neuropilot7310
    @neuropilot7310 Před 5 lety +204

    Judge: Thank you..
    Louis: Thank you for listening to my testimony.... as always.. I hope you learned something

  • @DanielRodriguez-bu8du
    @DanielRodriguez-bu8du Před 4 lety +213

    I feel this guy could be in danger, disturbing a Multi-Billion company its never a safe move, God bless him

  • @oneatekay8910
    @oneatekay8910 Před 5 lety +2142

    Judge: Tell the truth
    Louis: Apple's products are garbage.
    Lawyers: Say it in a summary
    Louis: Apple Sucks.

    • @ledhunters
      @ledhunters Před 5 lety +53

      "Fuck Apple" :D

    • @Pastafari4
      @Pastafari4 Před 5 lety +37

      I like how he did that to obviously try to damage Louis credibility, but it does anything but that...

    • @andrewcurtin7003
      @andrewcurtin7003 Před 5 lety +21

      @@Pastafari4 that's the exact reason why they pulled those "screenshots"
      Of course he has bias twards apple, otherwise he'd partner up with them as a authorized repair shop.
      The fact is all that lawyer did was state the obvious. Lewis did nothing wrong by having a bias opinion tward apple. He told the truth, he spoke facts and facts only and I can guarantee that's the counter argument the defendant's lawyer made

    • @yusof843
      @yusof843 Před 5 lety +4

      If Apple products are suck, why would you bother buy, use and repair them?.. Just use other product that you believe good.. Why bother even talk about them?.. 🤔

    • @_Hawkes
      @_Hawkes Před 5 lety +42

      @@yusof843 because they are expensive, people like expensive stuff, even if it sucks

  • @SpaniardNL
    @SpaniardNL Před 5 lety +85

    You deserve a lot of respect for doing this Louis. Well done.

  • @chebron4984
    @chebron4984 Před 5 lety +1648

    Judge: Please slow down a little bit.
    Louis: Ok... **0.75x*...*0.8x*...*0.9x*...*full chipmunk**
    Judge: Am I a joke to you?

    • @Spitfire0110
      @Spitfire0110 Před 5 lety +2

      lol

    • @source2get
      @source2get Před 5 lety +1

      🤣🤣

    • @KaranaiaPlaysGames
      @KaranaiaPlaysGames Před 5 lety +19

      And im here watching the video at 2x speed

    • @SrChalice
      @SrChalice Před 5 lety +23

      Yeah even though they speak English very well over there which is evident, it is not their first language so certain nuances they won't pick up right away. So we have to always remember to speak SLOWER and he was just going at lightspeed.

    • @AlexKall
      @AlexKall Před 5 lety +37

      @@SrChalice English is not the problem, the Skype connection is the problem. It's cutting out, if you slow down it's less words being said in a cut out of the connection and less words are lost. We're seeing this from Louis side, they might have every other word lost. English is not my first langugage either, I have no problem understanding Louis.

  • @zetascorpii49
    @zetascorpii49 Před 3 lety +14

    I feel for my countrymen here, i'm sure they tried their best. And Louis, thanks for showing me what true patience is, gj.

  • @sevpha1259
    @sevpha1259 Před 5 lety +55

    I like how genuine the lawyer is and clearly questioning why Apple doesn't do things that sound like common sense.

  • @Mads-hl8xj
    @Mads-hl8xj Před 5 lety +146

    Good job Louis! fully support you and your business. Love from Norway ❤

  • @SkelNeldory
    @SkelNeldory Před 5 lety +492

    23:40 "Now you're finished"
    *Eyes widen in horror*

    • @gaggorgswaggorg
      @gaggorgswaggorg Před 4 lety +16

      @@DavidLindes it was the word for word translation from norwegian. i think she understood the problem with it

  • @cheekyd-z
    @cheekyd-z Před 4 lety +240

    Haha imagine having 5 lawyers (the actual amount apple had) on the case and then still loosing.

    • @red1monster_
      @red1monster_ Před 4 lety +46

      That's what most justice systems are aiming for : It doesn't matter how much money one of both sides has, the justice system sees the case in it's whole and judges based on the laws in the country

    • @sinekonata
      @sinekonata Před 3 lety +4

      @@red1monster_ Sure, then paying 5 lawyers is just for the fuck of it. They don't know what to do with the money :D

    • @xXRealXx
      @xXRealXx Před 3 lety +5

      @@sinekonata well, Apple hoped it would help.

    • @sinekonata
      @sinekonata Před 3 lety +6

      @@xXRealXx That's right, because it generally is worth it.

    • @xXRealXx
      @xXRealXx Před 3 lety +2

      @@sinekonata yes

  • @HoneyMike
    @HoneyMike Před 5 lety +376

    Norway: Can you slow down?
    Lewis: Gotta go fast!

  • @DeclanZapala
    @DeclanZapala Před 5 lety +604

    He refurbish
    He protec
    But most importantly
    He talk really fast

    • @opus53waldstein70
      @opus53waldstein70 Před 5 lety +3

      it is difficult for us non native speakers, thank God youtube has the n-times slower 😉

    • @ObiiWanKenobii
      @ObiiWanKenobii Před 5 lety +16

      @@opus53waldstein70 i'm italian and I can understand him very well, even when he goes full Rap God mode

    • @DeclanZapala
      @DeclanZapala Před 5 lety +5

      Think about how bad the court's voices sounded through that Skype call and now imagine they had John Moschitta Jr. in there with them

    • @MrWubly
      @MrWubly Před 5 lety +2

      Quick* just to make it match

    • @0Raik
      @0Raik Před 5 lety +2

      Most importantly
      He says only fac

  • @tommytomtomtomestini3894
    @tommytomtomtomestini3894 Před 5 lety +448

    "You are now finished" ... Norwegian court just threatened your life XD

    • @helge-mikaelnordgard925
      @helge-mikaelnordgard925 Před 5 lety +34

      "WELCUM TO NORWEI!"

    • @kebman
      @kebman Před 5 lety +19

      Norwenglish.

    • @UltraNoobian
      @UltraNoobian Před 5 lety +37

      At least the judge recognized her mistake and apologized

    • @BBC600
      @BBC600 Před 5 lety +7

      John Doe English is possibly a second language so that made some aspects of this case difficult due to the slight barrier.

    • @metallkopf988
      @metallkopf988 Před 5 lety +15

      Should've answered with "I'm not finnish, I'm from America!" 😉

  • @Lobos222
    @Lobos222 Před 4 lety +101

    23:40 "Now you are finished." (Nå er du ferdig.)
    The Norwegian language is very direct so stating something like that in Norwegian wouldnt mean anything more than "Thank you for your time. You are now free to leave" type thing. Instead, directly translated, as in she kept Norwegian grammar and just translated the words. Gave it a threatening sounding theme. LoL
    Legally wise I am not surprised he won the case. Pirate laws are only in regards to copied products. Parts cant have that unless they use the same logo or something and is marketed as Apple parts. What is special in Norwegian law is that once you buy a product you are free to do whatever you want with it. Including swapping out parts (will void warranty however, which is 5 years for products meant to last more than 3, the general consensus decides what should last more than 3 years, not the producer of the product) or even hack the OS/Software (ref the "DVD Jon" case).
    You dont need to be "authorized by a company" anything as long as you are dealing with privately owned products other people have bought. The buyer cant even sign away hes rights when buying it ether (consumer laws/Forbrukerkjøps Loven). The exception to such is if other companies buy products. Then its a little different, but generally one cant go below the minimum "rights" of what the laws stats (Buying law/Kjøps Loven).

    • @lowenheim
      @lowenheim Před 4 lety +7

      Lobos222 it must be wonderful to live somewhere that still has a legitimate society (from what it seems)

    • @Lobos222
      @Lobos222 Před 4 lety +6

      @@lowenheim If you want to get real insight into the mindset of Nordic Capitalism, watch this: CZcams: lgDLwgsDzzM
      Trust me, once it passes the half point and you see why grocery store clerks can afford vacations far south. You might get why far right wingers are against regulation and left wingers are for. Capitalism works allot better with proper rules. Its ca 15mins, sub-texted, but mind opening and USA would mostly likely have been modern day Norway if it wasnt for the Neocons and Democrats being bought to be push overs. (FYI, it has nothing to do with oil)

    • @jackeriksen6753
      @jackeriksen6753 Před 4 lety +4

      Actually, Huseby lost the case. www.domstol.no/globalassets/upload/hret/avgjorelser/2020/juni-2020/hr-2020-1142-a.pdf (Norwegian)

    • @Lobos222
      @Lobos222 Před 4 lety

      @@jackeriksen6753 Ah, I misunderstood the situation. If you read my OP I state that it wouldnt have been an issue importing original parts, but the ruling in the PDF states the parts were copies. Unauthorized copies with logos are obviously pirated goods regardless of a magic marker or not.
      -
      Similarly, in line with my OP. One of the screens did NOT have an Apple logo and was considered to be outside the scoop of the case.
      -
      So I would still say there wouldnt be an issue importing screens that were similar and fit, but without the logo or even importing screens with logos IF they were the real deal and that could be documented via traceable recites or something.
      -
      However in the case of screen being taken off originals and resold as parts. One would get into the issue of proving its not a fake. Which in an issue in regards to importing, but not really in regards to doing the same with such parts already in Norway. Maybe that is another gray area he will try? :D
      -
      That said, I think it would be wise of him to go from a personal company to a 100 000NOK none tradable stock company instead. Because then he wouldnt be personally liable to pay these fees rather than just hes company.

    • @jackeriksen6753
      @jackeriksen6753 Před 4 lety

      ​@@Lobos222 quote "However in the case of screen being taken off originals and resold as parts. One would get into the issue of proving its not a fake. Which in an issue in regards to importing, but not really in regards to doing the same with such parts already in Norway. Maybe that is another gray area he will try? :D"
      ---
      I think i red on a forum that all the screens had identical serial numbers, No idea if that is a fact. Sorry about my short comments as my English is not fluid. Also I believe this is a recent judgment after appeal. So you where not wrong about him winning the case back in 2019. (The one related to the video).

  • @gregjohnson5194
    @gregjohnson5194 Před 5 lety +208

    ❤️Louis, those guys didn’t have clue what you were telling them. You can be my witness any day.

    • @sownheard
      @sownheard Před 5 lety +1

      That would only work if you're a robot.

  • @slapnut892
    @slapnut892 Před 5 lety +193

    In today's lesson: Louis learns to talk less.
    Stay tuned for tomorrow when Louis learns to talk more slowly.

    • @patriciacorahharter5447
      @patriciacorahharter5447 Před 5 lety +5

      Not Likely

    • @imacrazyguy5831
      @imacrazyguy5831 Před 5 lety +6

      I could see his brain stewing when things were announced wrong. You can see it in his face right at the beginning when the Judge asks him to not hang his phone up until she can talk to him again. :p

    • @kj22697
      @kj22697 Před 5 lety +1

      Tune in next week when the Norwegian government gets better internet

    • @mytester6208
      @mytester6208 Před 5 lety

      tomorrow Louis will use Siri to translate his english back to the court... and apple will sue Louis and the Norwegian gov for unauthorized use of its products to bash itself

  • @siamtpaite
    @siamtpaite Před 5 lety +117

    Your patience is really respectful #Louis
    Way To Go

    • @mass1985
      @mass1985 Před 5 lety +3

      Oh yea, i woulda gone burn some Apple products during the first minute...

  • @Thabzzz
    @Thabzzz Před 4 lety +149

    He keeps forgetting that they want him to talk slowly without all the tech jargon

    • @psun256
      @psun256 Před 4 lety +12

      He speaks at a normal speed, its just that he takes away all the BS and filler words so it seems really fast. I can only dream of effective speaking and communication like louis.

    • @reactions5783
      @reactions5783 Před 4 lety +8

      He's not speaking in their BS native tongue ... 'legalese' ... the language of the corrupt law-people, created solely to confuse and subjugate the masses.

    • @franknavarrete2716
      @franknavarrete2716 Před 4 lety +4

      @@psun256 Im pretty sure he was nervous and speaking quickly. also he was throwing alot of technical jargon. Many people dont know what a flex cable is.

    • @latslarsson2001
      @latslarsson2001 Před 3 lety

      @@psun256 ??? we must have seen separate videos or something...

    • @dannydxm
      @dannydxm Před 3 lety

      @@franknavarrete2716 I mean it's clearly a cable. Out of the rest of the parts that comprise an electric device, that's one of the most basic.

  • @IAMOP
    @IAMOP Před 5 lety +795

    This is 2019 and we still can't do a decent video conference.

    • @jessefisher1809
      @jessefisher1809 Před 5 lety +15

      Its 2019 and you still cant sentence formulate sentence.

    • @IAMOP
      @IAMOP Před 5 lety +76

      @@jessefisher1809 what a smart person, going out of his way to correct typos on the internet.

    • @jessefisher1809
      @jessefisher1809 Před 5 lety +10

      @@IAMOP thank you

    • @yoursinisterdoge2785
      @yoursinisterdoge2785 Před 5 lety +14

      @@jessefisher1809 you forgot your apostrophe, sir.

    • @jessefisher1809
      @jessefisher1809 Před 5 lety +4

      Thank you both for your input as I am always striving to improve!

  • @ToxicatedLum
    @ToxicatedLum Před 5 lety +525

    Rossman: What are we defining as an OEM? Just the screen or the whole product?
    Court: Just the screen... The product.
    Rossman: *Internal screaming*

    • @AndreasEUR
      @AndreasEUR Před 5 lety +12

      No.. The individual parts of the screen, or the screen as whole ;)

    • @ATearThroughReality
      @ATearThroughReality Před 5 lety

      The whole product!

    • @AndreasEUR
      @AndreasEUR Před 5 lety +3

      @@ATearThroughReality What apple's lawyers meant was that they see the screen as one product, not individual parts.

    • @bigphil815
      @bigphil815 Před 5 lety

      Original equipment manufacturer

    • @ottersdangerden
      @ottersdangerden Před 5 lety +2

      is that for here or to go. Yes.

  • @SoNGY8888
    @SoNGY8888 Před 5 lety +379

    speaking tech with old people over skype....that'll go well

    • @aorusaki
      @aorusaki Před 5 lety +6

      Hahahahahah

    • @aesop2733
      @aesop2733 Před 5 lety +19

      Lawyer dude seems like the kind of guy to type with one finger

    • @rationalityfirst
      @rationalityfirst Před 5 lety +7

      Call them what they are: boomers.

    • @BigJProductions
      @BigJProductions Před 5 lety

      Hahahahahahaha

    • @tristan6509
      @tristan6509 Před 5 lety +3

      @@rationalityfirst well the inventor of skype is (almost) a boomer, he's born in 1966

  • @94djcab
    @94djcab Před 3 lety +8

    I would have loved this to end with "Thank you for taking the time to listen to my testimony, and hope you learnt something"

  • @ledhunters
    @ledhunters Před 5 lety +317

    Judge: Can you explain us what PPBUS-G3H is?
    Lawyer (after 30 minutes of Louise's lecture): Can you repeat that in summary, please?
    :-D

  • @davidw860
    @davidw860 Před 5 lety +290

    "Mr Rossman, would you explain to the court what is PP3V42 underscore G3 Hot? And why... why is it so hot?"

    • @idkwut2do907
      @idkwut2do907 Před 5 lety +19

      This comment is gold

    • @John420Dirt
      @John420Dirt Před 5 lety +1

      @@stevethea5250 he states in another video he was in college when he started electronics repair so i would say 18-21 years old

  • @bdnugget
    @bdnugget Před 5 lety +485

    Lmao that ending: "Now you're finished."
    Rip Louis - 2019

    • @emanemanresuresu
      @emanemanresuresu Před 5 lety +12

      did she do that on purpose? Cause she immediately said it is not the right thing to say :)

    • @IAmTheRealKen
      @IAmTheRealKen Před 5 lety +48

      @@emanemanresuresu English is one of the hardest languages to learn, she just wanted to say that the questioning is done and they have got everything they need so he can go now. I highly doubt she was trying to scare him. haha

    • @kziad1
      @kziad1 Před 5 lety +34

      Imagine if suddenly the camera went black.

    • @CitizenWea
      @CitizenWea Před 5 lety +10

      @@IAmTheRealKen It isn't.

    • @tonoko900
      @tonoko900 Před 5 lety +38

      @@IAmTheRealKen I don't think English is one of the hardest languages to learn. Her only mistake was directly translating what she would say in Norwegian to English.

  • @DrPepperJNL
    @DrPepperJNL Před 4 lety +201

    Apple as a doctor
    Me: I stubbed my toe
    Apple: euthanasia.

    • @shekharmoona544
      @shekharmoona544 Před 3 lety

      🤣🤣🤣🤣

    • @Lancia444
      @Lancia444 Před 3 lety +1

      LOL
      Entering the Apple store for your iphone repair: "First time?"

    • @xXRealXx
      @xXRealXx Před 3 lety +2

      And if they are in a good mood, they'll only amputate your foot!

    • @Bbeaucha88
      @Bbeaucha88 Před 3 lety +3

      Me: I stubbed my toe
      Apple: We are going to amputate you leg. However, we do have our brand new line of luxury prosthetic legs we can offer you at the low low price of everything you own.

  • @callmedaz
    @callmedaz Před 5 lety +37

    Court: Thank you Louis for your testimony.
    Louis: Thanks for watching and as usual, I hope you learned something.

    • @paulogodinho3275
      @paulogodinho3275 Před 5 lety

      This should go to top, Louis must feel the same joy I felt reading this!!

  • @carlletourneau4225
    @carlletourneau4225 Před 5 lety +60

    Good job Louis, good testimony. Professional, factual and credible. Keep up the good work in your repairs and Rights to Repair advocacy

  • @kimaji
    @kimaji Před 5 lety +514

    ofc. yes. skype. that explains the crappy quality. im guessing both parties are looking at some good ads while talking too.

    • @Russianornorussian
      @Russianornorussian Před 5 lety +33

      Court technology is absolute ass

    • @DragonEdge10
      @DragonEdge10 Před 5 lety +19

      While skype is laughed at for a majority of public users at this point, its name is still fairly prevalent in enterprise. Seeing as it's still being used fairly commonly in business environments today, I would imagine that it's more of a computer and connection issue on the court's side rather than Skype itself. We've seen some pretty high quality video call interviews that were done over Skype recently that were far more acceptable than this.

    • @andrin1248
      @andrin1248 Před 5 lety +5

      @@DragonEdge10 Possible, but when I call my friends via Skype and compare it to for example Discord, the quality is a lot worse, as far as sound goes.

    • @DragonEdge10
      @DragonEdge10 Před 5 lety +4

      @@andrin1248 Oh yeah, Skype compression is ass, but not bad enough to the point where your sentence is unintelligible. It's definitely a combination of shit internet equipment on their side and Skype being Skype, an issue that would've been much less prominent with something like Discord or Hangouts, but it's not fair to just blame it all on Skype.

    • @Deeznutsmynamejeff21
      @Deeznutsmynamejeff21 Před 5 lety +5

      DragonEdge10 why are you defending Skype? It’s outdated shit and doesn’t work well at all no matter internet speeds on both party’s ends

  • @Kaveh_Ahangar
    @Kaveh_Ahangar Před 4 lety +7

    "Refurbished is when you use second hand parts to replace the broken parts, that's the second best quality option our customers have" that sentence exactly could have saved you all so much time

  • @boahneelassmal
    @boahneelassmal Před 5 lety +256

    I think analogies would've helped.
    "If your light bulb on your bike is broken, apple replaces the bike, while we replace the light bulb."

    • @carbon1255
      @carbon1255 Před 5 lety +91

      better analogy - your light in your house is broken, apple try to sell you a new house and sue you for importing your own bulbs.

    • @boahneelassmal
      @boahneelassmal Před 5 lety +7

      @@carbon1255 agreed!

    • @Babihrse
      @Babihrse Před 5 lety +3

      @@carbon1255 not really because lightbulbs are sold separately and have never been a fixture it's a consumable
      Probably more like plug fuse you buy the lamp it comes with a fuse it's not meant to blow but if it does you replace with generic fuse of same amp rating. In apples eyes the entire lamp is counterfeit because somebody changed the fuse. (A component that isn't even made by themselves)

    • @adamn7516
      @adamn7516 Před 5 lety +9

      A better analogy that they might be able to grasp is bringing your car in because you are getting a misfire code and being told you have to replace the entire engine in your car rather than troubleshooting and finding that the cause was just one damaged intake valve on the cylinder head.

    • @boahneelassmal
      @boahneelassmal Před 5 lety

      @@adamn7516 even better :D As long as you know cars :P

  • @3of12
    @3of12 Před 5 lety +371

    "You are finished"
    I don't believe Norway has jurisdiction over Finland, but I accept graciously

    • @whiskeyfur
      @whiskeyfur Před 5 lety +47

      She did say that it might not be an appropriate thing to say in English, so at LEAST she knew about the language barrier and tried to be polite, in his language.
      That's a decent judge there.

    • @boringpolitician
      @boringpolitician Před 5 lety +15

      We can always comfort ourselves with the fact that we have jurisdiction over Finland's tallest mountain (yes, I am serious).

    • @sixpackkorkman8069
      @sixpackkorkman8069 Před 5 lety +2

      @@boringpolitician Yes. You should have given it to us on our 100th birthday.

    • @boringpolitician
      @boringpolitician Před 5 lety +1

      @@sixpackkorkman8069 - Why? Our constitution prohibits us from doing so. We can not even give an inch.
      För övrigt trodde jag att finnar hadde sisu och inte behövde gå upp till toppen men kunde klättra lodrätt?

    • @ultranet
      @ultranet Před 5 lety +4

      @@boringpolitician give back the mountain you thiefs

  • @donnerschwein
    @donnerschwein Před 5 lety +280

    Apple lawyer: this will be a piece of cake.
    - a wild Louis Rossmann appears -
    Apple lawyer: aww hell naw!!!

    • @lambosnicko
      @lambosnicko Před 5 lety +12

      donnerschwein wild louis rossmann uses savagery. Its super effective 🤣

    • @plepper
      @plepper Před 5 lety +2

      @@lambosnicko apple lawyer fainted

    • @hitime.
      @hitime. Před 5 lety +13

      @@lambosnicko Louis uses flux

    • @Masterrunescapeer
      @Masterrunescapeer Před 5 lety +6

      Apple lawyer is probably banking on the F apple videos.

    • @M18_CRYMORE
      @M18_CRYMORE Před 5 lety

      @@Masterrunescapeer The guy who brought up the printed screenshots, is he an Apple lawyer?

  • @dracoreeper
    @dracoreeper Před 3 lety +35

    Literally, Louis is tryna say "We are providing a much cheaper and honest repair service than apple and debunk a lot of repair quotes from apple" in 500 ways.

  • @slojcabronas858
    @slojcabronas858 Před 5 lety +163

    Court: Slow down
    Louis: Gotta go fast
    Court: Now you are finished
    Louis: 😮

  • @SaviorAirlines
    @SaviorAirlines Před 5 lety +292

    Norwegian: Please slow down
    New Yorker:

  • @jimbeam2501
    @jimbeam2501 Před 5 lety +66

    Conquered Norway, now the world! Viva La Right to Repair!!!

    • @aviatorsdream4686
      @aviatorsdream4686 Před 5 lety

      He didn't really conquer Norway. Apple was suing a repair shop.

  • @LionheartedDan
    @LionheartedDan Před 3 lety +2

    Thank you Louis for doing what you do -and for patiently bothering to offer testimony on this case.

  • @markchip1
    @markchip1 Před 5 lety +74

    "Please slow down your speech."
    "Ok, my apologies..." speaks slower but gradually speeds up again, uncontrollably!
    It's kind of funny to watch people struggle with their natural instincts!

  • @good2cu793
    @good2cu793 Před 5 lety +45

    Louis Rossmann, I love how you stand strong for truth.

  • @kittyyyyyyyy
    @kittyyyyyyyy Před 5 lety +96

    as a norwegian citizen i am upset I didnt know this was going on but I appreciate uploading.

    • @FallenHoot
      @FallenHoot Před 5 lety +3

      It was in the news back in February 2018. I am sure you read about it as it was on the majority of the news outlets here in Norge.

  • @Old_SnakeTwitch
    @Old_SnakeTwitch Před 4 lety +33

    Judge and random guy
    "What the heck is an l c d, words must be cutting out"

  • @stephanjung3882
    @stephanjung3882 Před 5 lety +38

    Great Louis !!! I absolutely support your effort of fighting for the right to repair !!!

  • @xyz39808
    @xyz39808 Před 5 lety +178

    The Courts of Norway have spoken: YOU ARE FINISHED

    • @judyboyyt
      @judyboyyt Před 5 lety +2

      Finish them!

    • @mohdfaizal6773
      @mohdfaizal6773 Před 5 lety +1

      Some body is sentence for an execution

    • @KlorofinMaster
      @KlorofinMaster Před 5 lety +2

      done and finished uses the same word in Norwegian, and the judge chose the wrong one

    • @Spore-Productions
      @Spore-Productions Před 5 lety +2

      "Now put down the Skype equipment" :D

  • @konradkathan
    @konradkathan Před 5 lety +39

    The Court: Doesn't understand what Louis is talking about
    Also The Court: Can you repeat yourself, the 'connection' is bad...

    • @Luredreier
      @Luredreier Před 5 lety +2

      Remember that you're listening to a OBS recording on his side.
      While they're listening to a skype call through a court wi-fi and a pair of budget speakers and a budget mic...
      Try listening to a second language spoken by a fast speaker about a highly technical subject that isn't in your own field of interest through speakers that's less then stellar after the signal has been compressed and gone through a crappy wi-fi and see how good *you* would do...

  • @Praecantetia
    @Praecantetia Před 4 lety +71

    Summary: we fix, apple only replaces.

    • @reactions5783
      @reactions5783 Před 4 lety +2

      Goddam, he shoulda hired you as his lawyer! Lol!

  • @HedonisticPickle
    @HedonisticPickle Před 5 lety +331

    Judge: "Please speak slower
    Louis: *keeps talking as fast throughout the whole thing*

    • @stumbling
      @stumbling Před 5 lety +34

      Can't take NY out of the man. :P

    • @josiahjames8822
      @josiahjames8822 Před 5 lety +13

      He's not talking fast if you understand the man, they just have little to no knowledge of how tech works.

    • @Rx7man
      @Rx7man Před 5 lety +18

      No, he slows down for the next sentence, then speeds back up not normal (1.5x) speed

    • @Dahnlor
      @Dahnlor Před 5 lety +9

      At one point he catches himself and you can hear him try to slow down again, but just can't do it.

    • @therealjammit
      @therealjammit Před 5 lety +2

      It's a New York thing.

  • @NoOne-fe3gc
    @NoOne-fe3gc Před 5 lety +654

    Louis Rossman uses fastTalk>
    Its super effective! Court is confused

    • @contentedbuddha
      @contentedbuddha Před 5 lety +14

      Apple lawyer uses Norwegian language>
      Louis receives critical damage (probably, who understands that gibberish)

    • @mirko.jankovic
      @mirko.jankovic Před 5 lety

      Maybe Louis is the new John Moschitta...
      czcams.com/video/4X4Fy8YqysY/video.html

    • @joon-young9589
      @joon-young9589 Před 5 lety

      Ray Jennings that’s why it’s recorded it will be reviewed over and over

    • @NoOne-fe3gc
      @NoOne-fe3gc Před 5 lety

      @@rayjennings3637 You are not fun at parties are you?

    • @akiraokami
      @akiraokami Před 5 lety +5

      @@contentedbuddha I'm Norwegian, I understand it, but there was a lot of talking over one another, at one point however (while they are getting ready to show Louis the f*** apple screenshot) one of them say something about being "klønete", which directly translated is clumsy or goofy, but can also be used as a way to insinuate that someone is unprofessional, as however the first part before klønete is said is being talked over by someone else, I can not make out if they are trying to say that this is about him, or about something else.
      I also got the distinct impression that these people did not have the appropriate education to accept Lois's testimony as their understanding of both the English language as well as the subject in question were severely lacking.
      I do hope that their lack of understanding does not impact this case too negatively, but I have not heard any updates as of yet.

  • @ElijahCiali
    @ElijahCiali Před 5 lety +161

    *_Louis:_** makes good point*
    *_Attorney:_* 𝐂𝐀𝐍 𝐘𝐎𝐔 𝐒𝐀𝐘 𝐓𝐇𝐀𝐓 𝐀𝐆𝐀𝐈𝐍?

    • @TotalElipse
      @TotalElipse Před 5 lety +33

      In a courtroom there has to be a record of everything that is said, correct to individual words. The stenographer is hearing a foreigner say technical words over a shoddy internet connection very quickly and so it's understandable that they want Louis to slow down a little.

    • @blastanoizz2
      @blastanoizz2 Před 5 lety +1

      Louis: *repeats*
      Attorney: PREACH👏

    • @cmotdibbler4454
      @cmotdibbler4454 Před 5 lety +3

      @@TotalElipse I don't think the internet connection was at fault rather the program used to transmit said words over the internet, seriously skype hasn't made any advancements since the days of dial up.

  • @JakeGittes84
    @JakeGittes84 Před 3 lety +3

    Watching this video made me realize that being fluent in English as a non-native speaker has given me the much needed skill of making myself understood to people with limited knowledge of the English language. Truthfully it's almost like a language of its own, many a time have I had to communicate with people that only speak very few words of English, and you need to know what kind of words and sentences they can understand. Interesting video in that respect, and kudos to you, Louis!

  • @AnAppleSlice
    @AnAppleSlice Před 5 lety +549

    Louis: *Speaks fast*
    Judge: "Please speak slower."
    Louis: *Speaks slower*
    2 sentences later,
    Louis: *I am speed*

    • @sonixthatsme
      @sonixthatsme Před 5 lety +10

      Sonic is being replaced by Louis in the new movie as we speak!

    • @JE-zl6uy
      @JE-zl6uy Před 5 lety +8

      This is a NY Thing. We speak fast. I have difficulty speaking with my colleges in the midwest because of how fast I speak, and I too am from NY. The term "NY Minute" is referring to exactly 15 seconds because we speak 4x faster than most.

    • @robietrites5243
      @robietrites5243 Před 5 lety +1

      Good thing you can slow down recordings.

    • @cid2852
      @cid2852 Před 5 lety +1

      @@sonixthatsme That'd actually be a pretty massive improvement for the Sonic movie, I think.

  • @J_Tanzanite
    @J_Tanzanite Před 5 lety +90

    As a Norwegian, watching this humors me a bit :']
    Edit: Knowing that not everyone speaks Norwegian, I'll do some translations for those wondering what was said.
    At 10:59 someone in the background is heard saying "Du kan ringe han opp på nytt", which translates to "You can call him up again/You can restart the call", which ended up happening.
    At 14:37 The gal behind the counter says "Har du noen fler spørsmål?" which means "Do you have any more questions?". The guy responds "Nei, du kan overlate to... flere..." It gets a tad hard to make out what he said, but I assume he said "Nei, du kan overlate til han så flere...", this translates to "No, you can hand over... so more"... Going to do some high tech assumptions here, "You can hand over the questions to X so more questions can be asked". She abrupts him a bit saying "vær så god" which means "Go ahead", this is directed to the next guy asking questions.
    Now this is where translation gets really fun, because I'm half deaf... If there are any Norwegians out there, please do correct me.
    At 16:10
    Guy: "Til retten/toretten? tar det ekstra utlaget," (Help!) Translation: "To the court, we change to..."
    Guy: "F***U2" (?????) Probably a document.
    Guy: "Og så side 340, der følger det av" Translation: "And on page 340, where it says"
    Guy: "situr i faturavfaget" (I couldn't make this out at all, NO idea what was said.)
    She interjects a bit, but I can't for the life of me make out any words, nor his response...
    But at 16:28 I can make out what she said.
    She: "Ja jeg finner a... Side 342?" Translation: "Yeah, I find... Page 342?"
    Guy: "340."
    She: "Det er ikke lagt inn elektronisk" Translation: "The page number isn't put in electronically."
    Guy: "Ehh, jo." Translation: "Yeah it is."
    She: "Aha, når ble det gjort?" Translation: "When was that done?"
    Guy: "Nei nei, unskyld, jeg, det er det ikke, nei, helt riktig. Det er helt riktig." Translation: "No, sorry, I was wrong, it wasn't. You're correct."
    She: "342?"
    Guy: "Ja, 340." (What a mess...) Translation: "Yeah, page 340."
    The interruptions here make it hard for me to make out anything, again... What's new?
    At 16:43
    She: "Kan vi få en avgang?" ?? I am unsure about this one but I think it translates to: "Can we get this clarified?"
    Guy: "Hmm?" Translation: Basically, didn't hear, you, repeat.
    She: "Kan vi be om å få en avgang?" Translation: "Can we get this clarified?"
    Guy: "Ja..." Translation: "Yes."
    The rest is a mess again.
    At 16:49
    She: "Ja men det kommer veldig ofte - ..." Can't make out the rest, but translation: "Yeah, this seems to happen very often - ..."
    At 16:55
    Guy: "Emm, og her er det da skjermbilder, emm" He does the translation for me a bit here, thanks.
    Guy: "Emm, hvor det da, er skjermbilder tatt av, av, denne side 15 Mai, hvor man ser skjermbilder fra en video som denne vitnet har lagt ut." ... It's a bit messy here, but Translation: "Here we can see some screenshots taken from the 15th of May, of a couple of videos make by Louis."
    Guy: "Og man da ser tittlene... Hvor man ser hva som står, emm, ja for att retten skjønner hva på en måte, hva disse bokstavene fra Apple betyr, men emm, jeg vil si de, for å spørre vitnet, emm"
    I think the swearing in the video titles put him off a bit from saying them...
    Translation: "And here you can see the titles, where it says... So that the court may understand what these symbols means... I want to say them to ask the witness..."
    Someone else starts interjecting, I'll just call gim guy2.
    Guy2: "Du kan vise det til ham, fordi han ser oss" Translation: "You can show them to the witness, he can see us."
    Another mess ensues and I can't make it out.
    At: 17:35
    She: "Ser han oss på fullscreen, eller ser han oss bare på..." Translation: "Can he see us on the fullscreen, or does he see us on..."... I have no clue what she meant, I can only assume the camera in the court is on top of a TV.
    To sum opp what happened here, they wanted to turn to page 342 to look at some evidence (I think, don't know the correct word), but there was some confusion about which page, due to the page either not being correct electronically, or not being correct at all. Seems like Both? I don't know what happened, but they wanted clarification.

    • @SOGNAMETAL
      @SOGNAMETAL Před 5 lety +9

      You are one of those Internet heroes that the Interweb needs, cheers to you for this translation! I'm Danish and I couldn't understand everything they said, but once I was reading what you wrote in Norwegian it kinda made more sense of what I heard. Tusind tak!

    • @4nd3rzzon
      @4nd3rzzon Před 5 lety

      @@SOGNAMETAL jag är svensk och tycker det alltid är kul att försöka förstå dom andra nordiska språken, mitt mål är att kunna prata och förstå flyttande, men det var lite svårt med kvalitén från deras sida

    • @infiltr80r
      @infiltr80r Před 5 lety +2

      What a mess really. They seem disorganized.

    • @Daniel20030
      @Daniel20030 Před 5 lety

      @@infiltr80r And yet they're paid the most...

    • @infiltr80r
      @infiltr80r Před 5 lety

      @@Daniel20030 I always thought Norway must do things really well. This however makes me question their capability. This in the end is a pretty big trial, you would imagine they would have their best, most capable people on it.

  • @nikolozka1
    @nikolozka1 Před 5 lety +180

    Lol, they probably have your picture hanging on the wall in Apple HQ, with a caption: "Extremely dangerous individual"

    • @VR00100
      @VR00100 Před 3 lety +9

      Most wanted list
      Wanted Dead or alive