BEST BUY.WORST CUSTOMER SERVICE

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  • čas přidán 14. 01. 2016
  • Sorry the video cut off due to not enough memory on phone. I bought a 4k tv Dec 21. I had untill Jan 15 to return for full refund and this supervisor said I could only get 800 back when I spent $1082.24. She said I could get the rest in store credit. NEVER TRUST WHAT THEY TELL YOU THERE. THEY CONTINUE THIS AND THEY ARE GOING TO DISAPPEAR LIKE CIRCUIT CITY. LOCATION-SW MILITARY DR. IN SAN ANTONIO TX.

Komentáře • 345

  • @playtimexxx01
    @playtimexxx01 Před rokem +541

    That a fine ass manager

    • @abishek_999_
      @abishek_999_ Před rokem +23

      Fr🤤

    • @unicornunicorn3249
      @unicornunicorn3249 Před rokem +29

      Are y’all ok????? Like wtf💀🤡

    • @isabellarios2005
      @isabellarios2005 Před rokem +5

      @@unicornunicorn3249 no :(

    • @damjay005
      @damjay005 Před rokem +14

      That's really inappropriate. Y'all weird AF. This is why us men get a bad rep

    • @isabellarios2005
      @isabellarios2005 Před rokem +4

      @@damjay005 nah tbh yeah, I might as well delete my comment. I don’t know wtf I was on last month.

  • @lexiegibbs6578
    @lexiegibbs6578 Před 6 lety +565

    so are you a scammer, like buying things on credit and trying to get money back in cash, because they had to change their policy because of people like you, if its open you ant get a full refund back

    • @zthreetwo9874
      @zthreetwo9874 Před 6 lety +1

      Lexie Gibbs how much times until they deny your returns.

    • @scorpiocara6798
      @scorpiocara6798 Před rokem +3

      No, you can never get cash back for using credit. If its open box you do get the full refund back... you get what you paid for the product. Its called a return. Like he said, as long as its within the return policy time

    • @APerez89
      @APerez89 Před 2 měsíci

      ​@@scorpiocara6798lol seriously sht for brains over here

  • @theend1555
    @theend1555 Před 7 lety +725

    Did I hear correctly that you bought two 4k TVs and have returned both? No wonder they're giving you a hard time; it's obvious you have no intention of actually spending money there, just wasting people's time.

    • @rock8foru789
      @rock8foru789 Před 2 lety +47

      Could be stolen or counterfeit money, cycle the cash out and then return the products for actual cash

    • @ytr3488
      @ytr3488 Před 2 lety +14

      @@rock8foru789 oh here we go the expert sleuth CZcams delusinal detectives are out in full bloom

    • @ytr3488
      @ytr3488 Před 2 lety +1

      You obviously need a CZcams hearing aid. It's always easy to point fingers and jump to conclusions when you know nothing about a situation. The only time that's being wasted is by people reading your ignorant comment

    • @boyscoob9583
      @boyscoob9583 Před 2 lety

      @@rock8foru789 smart I never saw that coming there are so many ways they have of ripping off businesses and people... simply can't trust anyone.

    • @SapeHallward
      @SapeHallward Před 2 lety +13

      @@ytr3488 Okay give another explaination then.

  • @boromir408
    @boromir408 Před 6 lety +142

    Just to let you guys know he probably bought it with a credit or most likely a debit card. Put the rest on a store credit of sorts. Then complains about not getting his money back. You see it every day.(Prior Customer Service) YOU CANT GET CASH BACK WHEN YOU USED A STORE CREDIT!!! They system is literally smarter than you are. Dont try to scam, be a descent human being.

    • @EloWhisperer
      @EloWhisperer Před rokem +2

      You can get money back you just get it back on store credit or a credit card on file

    • @dondanana9573
      @dondanana9573 Před rokem +2

      just resell it online

    • @scorpiocara6798
      @scorpiocara6798 Před rokem

      That's not what he's trying to do

  • @user-zl1pj5ii1f
    @user-zl1pj5ii1f Před 2 lety +160

    You’re the reason why people are always salty at work. Lol stay out their way next time

  • @chd1694
    @chd1694 Před 7 lety +358

    damn right she's hot.

  • @dustinbass2511
    @dustinbass2511 Před 6 lety +46

    Dont mean to be rude but if youve returned several things before and have done it many times they report you and you will be declined service

  • @BassGato
    @BassGato Před 3 lety +43

    No ring on that left. I need to find that best buy lol

    • @BassGato
      @BassGato Před 3 lety +2

      @@Johnmam9984 maybe she still have not found one yet🤷

    • @qxpn9220
      @qxpn9220 Před 11 měsíci

      You would fold

    • @BassGato
      @BassGato Před 11 měsíci

      @@qxpn9220 never me, never me

    • @BassGato
      @BassGato Před 5 měsíci

      @@qxpn9220 never me never me

  • @dawnblade6053
    @dawnblade6053 Před rokem +179

    Can we appreciate for a sec how drop dead gorgeous this lady is😍

  • @hutaofan6981
    @hutaofan6981 Před rokem +55

    Damn you should feel honored she spoke to you bruh

  • @Halo117Legend
    @Halo117Legend Před rokem +9

    Finest Best Buy manager I have seen

  • @miguelayala3374
    @miguelayala3374 Před 2 lety +20

    Sounds like he's trying to play EVERY CARD out there to get that money, he pulled the Karen card, the scammer card, and the race card indirectly hahaha subconscious controlled primal human beings 🤣

    • @3941602
      @3941602 Před rokem +1

      You are right...good observation.
      Only card he didnt play was the Pimp card. Ma is fine as heck

  • @jasonpaz
    @jasonpaz Před 7 lety +99

    she is beautiful

    • @sonyabladesbooty3890
      @sonyabladesbooty3890 Před 3 lety +5

      Shes FUCKING HOT bro

    • @nitrohawk4989
      @nitrohawk4989 Před 2 lety +1

      Simps

    • @AYouTubeChannelwithNoName
      @AYouTubeChannelwithNoName Před 2 lety +1

      That’s beside the point

    • @HeavyInstinct
      @HeavyInstinct Před rokem

      @@ACZcamsChannelwithNoName well what exactly is the point? The guy who posted this is a f****** idiot.

    • @HurlingMongroach
      @HurlingMongroach Před 9 měsíci

      @@ACZcamsChannelwithNoNameshut up no 1 cares 😂 u should know that by now and yet i also decided to waste time writing this 2 u. Ur comment is just as useless as this 1 and the other guy😅

  • @DamnThatsFunny308
    @DamnThatsFunny308 Před rokem +9

    This comment section was taken over by the SIMP community 😂

    • @turnypz4058
      @turnypz4058 Před 4 měsíci

      I’m a proud supporter of the Squirrels In My Pants community!

  • @Basilisk4119
    @Basilisk4119 Před 3 lety +61

    Where is this store? I want to return something! lol

    • @HeavyInstinct
      @HeavyInstinct Před rokem +1

      It says right in the description. SW military drive San Antonio, Texas

    • @Brianmw305i
      @Brianmw305i Před rokem +5

      Wow she is a keeper i do lover her eyes.. hair.. PATIENCE... AND SELF CENTERED NOT AGGRESSIVE ATTITUDE, SHE IS 😍 LOVELY 🌹

  • @Clee-os6pv
    @Clee-os6pv Před 6 lety +107

    I clicked!
    For the hot girl.

  • @VT-fh9fm
    @VT-fh9fm Před 6 lety +13

    This video should be removed...taking up space online....

    • @erniegurrola1624
      @erniegurrola1624 Před 4 lety +11

      I disagree, at least we got a glimpse of that cutie

    • @deylack
      @deylack Před 2 lety

      @@erniegurrola1624 down bad

  • @allencampbell1058
    @allencampbell1058 Před 3 lety +10

    So is the manager the freakout or is the customer?? I've seen this on compilation of freakouts

  • @2010dgizzle
    @2010dgizzle Před rokem +5

    She’s fit as fxxk beautiful

  • @kylecusa9192
    @kylecusa9192 Před 7 lety +19

    She is just uninterested lol

  • @noadsplease2737
    @noadsplease2737 Před 8 měsíci +2

    She can service me as a customer any day of the week. Dayummmmmn!!!

  • @JBthree24
    @JBthree24 Před rokem +9

    She’s 🔥

  • @billionsafteryourmother6970

    Honestly she’s worth it

  • @AmazingChinaToday
    @AmazingChinaToday Před 2 lety +2

    Worst customer, he keeps whining after she already said "okay."

  • @Felipe2000-r6k
    @Felipe2000-r6k Před 4 lety +51

    That manager is hot. 10/10 wouldn't pull out

    • @Tendertroll1
      @Tendertroll1 Před 10 měsíci

      Why wouldn’t you, to stay with her?

    • @sevein6063
      @sevein6063 Před 6 měsíci +1

      this is so creepy to say about someone you don’t know

  • @equivalentexchangeisalie5726

    Imagine growing up and being so poor that you have to scam people at Best Buy. Thank God that's not me.

  • @snick3477
    @snick3477 Před 6 lety +8

    You called a chick a chick to her face lol

  • @connormcbrangus2835
    @connormcbrangus2835 Před 5 lety +14

    Well she looked pretty doin whatever it was ovi why she got the job

  • @T_Maze_Photography
    @T_Maze_Photography Před 6 lety +28

    Why you mad at her she's hot af.

    • @Gamechangerr667
      @Gamechangerr667 Před 5 lety +1

      Spend a $1000, and not get what I paid for, you'll surely know.

  • @lkb-il8iy
    @lkb-il8iy Před rokem +43

    You only call it “worst customer service” because they wouldn’t kiss your butt lol

  • @MrBenJB
    @MrBenJB Před 7 lety +5

    The best thing about this video is when it ends. The bloke doesn't stop talking and is a bore.

  • @kas2388
    @kas2388 Před 2 lety +34

    there’s a famous saying of “the customer is always right”, I guess not in this case 🤣

    • @aileenprestan1823
      @aileenprestan1823 Před 2 lety +9

      Well no, 70% of the time customers are asking for something impossible .

    • @PHOENIXXXPLURR
      @PHOENIXXXPLURR Před 2 lety +2

      The saying goes “the customer is always right in matters of taste”

    • @drakecarter1780
      @drakecarter1780 Před 2 lety

      @@aileenprestan1823 and it's your job to accommodate the best way possible. That is customer service. The business doesn't need you it needs the customer.

    • @aileenprestan1823
      @aileenprestan1823 Před 2 lety +4

      @@drakecarter1780 surely the business needs its employees, without them there's no business to offer. If you keep your employees you will keep your customers

    • @lkb-il8iy
      @lkb-il8iy Před 2 lety +4

      @@drakecarter1780 But policies exist for reason. If you don’t like them shop somewhere else. And even if do try to accommodate them they still won’t be satisfied 😆

  • @caseyhansen4583
    @caseyhansen4583 Před 6 lety +11

    She did nothing wrong

  • @jaelynstephens7987
    @jaelynstephens7987 Před 2 lety +3

    What happeneds at bestbuy is anything 500 and up corporate makes them get u a check if u payed in cash or if u pay in card it will go right back to your card

  • @DenvySubliminals
    @DenvySubliminals Před rokem +1

    The moment you record an employee they have every right to deny you service. It's in policy and you're lucky she didn't just walk away and say we're done

  • @sherpaderpa1
    @sherpaderpa1 Před 3 lety +3

    No ring on that finger.

  • @EH-ro8dn
    @EH-ro8dn Před 6 měsíci

    He was probably flagged as an abusive returner. A few companies now share logs on people who have a history of returning items. 😂

  • @Pr0blemzx
    @Pr0blemzx Před 2 lety +3

    This dude recording is one of the annoying customers

  • @bibbywing
    @bibbywing Před 8 měsíci

    It sounds like he paid in cash and they want to give him a check and dude doesn’t want to be patient.

  • @arshikhur6773
    @arshikhur6773 Před 7 lety +2

    I was at la cantera mall, last friday, march 3rd 2017. I came in and ask someone to help me in the phone department. A girl came up but she was followed by another girl hovering around like a security guard. I ask if one of them is in training and they couldn't answer that but keep going in circle. I wanted to see the i phone and google phone, and ask questions. There Iphone were broken or locked up and was not accessible to customer. The mall have an Apple store and the girl gave me direction to the store. Then I moved to the surveillance camera section and ask a employee hanging out there to help me. He went to look for someone and came back trying to ask me what I need. Then he try to blame me that he thought I wanted camera, while I am looking at Arlo, night owl swan cameras. Either way i try to make me help me and he was giving me wrong answer and trying to blame me. I said than you and ask for a manager and he went in try to complain in me and the supervisor came. The supervisor knew the camera he owned but did not know others so he found me a knowledgeable guy. After that I moved to dash cam, once again the new young white guy did not know any thing. i asked, how to do I stick this on the windshield as I have to remove and hide them when I leave my car. His answer we are not installer.. Now this one also got mad at me and when to complain. I keep getting younger associate coming up to me trying to flirt with me. I am a middle age women, much like these guys mom's age. The manager came, I explained he smiled, helped me and I left the store. I am in the market for surveillance camera for the same attitude. Then I go to Apple, microsoft and other cell phone stores in the mall, each one of them told me that the customer came out of Best buy fuming. Best Buy, please write these rude one up and make them work, teach them work ethic. There are people who work hard, sincerely, to make the world a better place, while these few bad apples are there to instigate.

    • @nateprod1966
      @nateprod1966 Před 7 lety

      arshi khur shout out to San Antonio !!

  • @deadringer-cultofdeathratt8813
    @deadringer-cultofdeathratt8813 Před 10 měsíci +1

    "not enough memory on my phone" but you've got just enough tp present the your entire complaint and then it instantly shuts off when its her turn to talk. sounds like she was right and you got tilted and ran t youtube to frame it differently.
    it smells goofy in here.

  • @Fundaddy5000
    @Fundaddy5000 Před 8 měsíci

    Type of guy who tries to return a 6 piece chx nuggets after eating 5 of them

  • @yobruh6029
    @yobruh6029 Před 9 měsíci

    oh no, i can't file a credit dispute for free cash anymore.

  • @Nina-vv3ev
    @Nina-vv3ev Před 2 lety +3

    MR Karen?

  • @AdsForAdults
    @AdsForAdults Před rokem +1

    Cash.... you paid on cash. Cash is deposited. Only very little cash is kept on hand. If there isn't enough cash to cover, you get a check.

  • @lanciottimua7947
    @lanciottimua7947 Před 7 měsíci

    Is always the ones recording the ones causing all this chaos

  • @DMVTechGuy
    @DMVTechGuy Před 8 měsíci

    They not bout to give you a full refund unless it’s unopened.

  • @martinhunter29
    @martinhunter29 Před rokem +1

    This guy needs to be locked up it's a scam.

  • @CaliforniaRussianRiverBees

    Best Buy corporate does not care. Boycott Best Buy

  • @youme1614
    @youme1614 Před rokem

    what if they don't want to be recorded, forever? thats also an issue.

  • @mc9399
    @mc9399 Před 2 lety +4

    I feel bad that she has to interact w u at all lol also u can't film in the store bruh

  • @jerome0929
    @jerome0929 Před 6 lety +3

    This video is completely useless, you can understand whats the issue except that you return an open box tv already and you are returning another this time.

  • @eyesoulated
    @eyesoulated Před 7 lety +9

    Hawt

  • @TheDeathbrigade
    @TheDeathbrigade Před 2 lety +2

    A scammer complaining,smh. Now that is sad and pathetic

  • @JefferyMoore-jq1xj
    @JefferyMoore-jq1xj Před 4 měsíci

    If you all knew what it's like to be a mobile worker.

  • @Veagence100
    @Veagence100 Před 6 lety +7

    Hired her for her looks

  • @theeprodigy4430
    @theeprodigy4430 Před 8 měsíci

    Why is that scammer giving that voluptuous lady a hard time. Guys purchasing things with no intention of keeping them. Go figure.

  • @evelynnveleni
    @evelynnveleni Před rokem +1

    Uhh no wtf if you payed cash makes sense, if you used a card or check then that's suspicious. Also if you regularly return product that is also highly suspicious. They are just following company procedure. If it's an issue talk to management or corporate.

  • @jkmattpcolorado1970
    @jkmattpcolorado1970 Před 3 lety +3

    Beautiful blue...... Shirt.... Is why I clicked the video

  • @njoysuccessnow
    @njoysuccessnow Před 7 měsíci

    Probably should have blurred her face out just for respect of privacy, but I've never heard of a policy like that anywhere either.

  • @NukaCola514
    @NukaCola514 Před rokem

    This dude just outed himself as a scammer in his own video... People really are getting stupider every day lmao

  • @BornNoU
    @BornNoU Před 7 měsíci

    You would have to spend $500 to get $500 back via refund. You may have just misspoken, but yeah.. that’s how refunds work lol

  • @ReuvenShopper
    @ReuvenShopper Před rokem +1

    Best Buy: Customer service Double dumb , double worse than this video.
    Comment made in March 6th, 2023.

  • @choc0late_milk
    @choc0late_milk Před 9 měsíci +1

    best buy refunds you with the payment method used to purchase the item

  • @idahomaine9490
    @idahomaine9490 Před 3 lety +3

    Not documenting just perverting

  • @vipertt100
    @vipertt100 Před 6 měsíci +1

    Notice the receipt is a copy? The best buy logo on the back is black and white not color. You are a scammer.

  • @JayB2
    @JayB2 Před 10 měsíci

    Dude, my question to you is why do you keep returning everything you buy there? Are you just an impulse buyer who gets off on buying stuff????

  • @quadsnipershotp1lvl4
    @quadsnipershotp1lvl4 Před 7 lety

    what was the difference? if you bought a service usually you cant return those. if it was taxes then we cant return those either if you went to one store then returned another.

  • @Dirty.Boi.
    @Dirty.Boi. Před 2 lety +3

    I’d like to complain to her 😏

  • @drakecarter1780
    @drakecarter1780 Před 2 lety +2

    You better do what the customer wants! The customer is the most important person who enters your business!

    • @CHESME11
      @CHESME11 Před 2 lety +4

      do you let customers steal from your store or let them buy expensive items only to return them and want in cash? doubt it. everyone has a return policy unless all businesses like losing money.

    • @drakecarter1780
      @drakecarter1780 Před 2 lety +2

      @@CHESME11 yes we do. No matter what it is or the amount, we accept the return. That's customer service!

    • @lkb-il8iy
      @lkb-il8iy Před 2 lety +2

      @@drakecarter1780 But if you want to keep your you have to follow the company’s policy. They’ll still complain even if you “accommodate” them

  • @imaferretmaster
    @imaferretmaster Před rokem

    I miss the old days of scammers. Dude would come in and try to pull a quick change bit, I'd shut it down and gut would go, "haha okay okay man, have a good day" and go to the next place to try their luck. They didn't double down and bitch and complain and honestly believe they're fooling anyone.

  • @Coastalgirl88
    @Coastalgirl88 Před 2 lety +1

    yeah you're pretty sus dude. That's not bad customer service, just a bad customer. booo

  • @dang3554
    @dang3554 Před 4 měsíci

    She’s trembling because you’re a scammer as other comments are pointing out.

  • @gilberttuvieron6175
    @gilberttuvieron6175 Před 4 lety +2

    I think i saw her somewhere...
    Somewhere.... 🤔

  • @TheJonnyEnglish
    @TheJonnyEnglish Před 7 lety +4

    OK. OK. OK. OK.

  • @KingTiberius
    @KingTiberius Před 3 lety +1

    so why do you keep buying tvs and returning them??

  • @trueeast
    @trueeast Před 11 měsíci

    mfs down bad commenting on the manager

  • @thelegacy_music
    @thelegacy_music Před 11 měsíci

    how is this bad customer service? they are just checking to make sure that this is a legit return. because people always try to do returns out of policy months later, they steal stuff and then bring in fake receipts, they try and pay with fraudulent cards and then want to return stuff for cash when the system just sends it back to the form of payment that was used.

  • @Xxshadowxhunter
    @Xxshadowxhunter Před 6 lety

    Bought a 4k tv for $3000 wanted to return it they only have me $100 and $1000 store credit 🤔

  • @nenitoloco6
    @nenitoloco6 Před rokem

    So what is he returning the tv's in first place?

  • @typhon74
    @typhon74 Před 8 měsíci +1

    You returning to get cash wtf

  • @chanejohnson3476
    @chanejohnson3476 Před rokem

    Bad customer manners

  • @jasonhurley1293
    @jasonhurley1293 Před rokem +1

    Cute

  • @marcusfarcus
    @marcusfarcus Před rokem

    So, you’re scamming Best Buy then? And you’re mad it wasn’t easy this time?

  • @yamchayaku
    @yamchayaku Před rokem

    Why buy it when you just want a refund from it? Did you buy with credit and want to refund it with cash or something? Or did you use some bogus money and try to weasel some real cash back?
    And yes, using counterfeit is a thing, and it's often used this way.

  • @vanessaphanouvong5870
    @vanessaphanouvong5870 Před 2 lety +2

    This is my worst fear, being unknowingly publicly recorded. Respect people's privacy, jeez.

    • @NoCluYT
      @NoCluYT Před 2 lety +1

      She knows he’s recording. You can’t just hold ur phone straight up at someone and think they don’t know

  • @HeavyInstinct
    @HeavyInstinct Před rokem +1

    What the hell is anybody supposed to get out of this video? You don't show what led up to this conversation and you don't show the conclusion of it either. And frankly if you pulled out a camera and stuck it in my face I wouldn't be inclined to give you good customer service either.

  • @StonerRich
    @StonerRich Před rokem +1

    Badddie alert 🚨

  • @cheeto8425
    @cheeto8425 Před rokem

    Damn buyers remorse big time just to take it back days later😂 dude wasted his time and money

  • @alighandour9038
    @alighandour9038 Před rokem

    Title should be worst “Best Buy customer”

  • @ShesProblematicTTV
    @ShesProblematicTTV Před rokem

    Lmfao that looks like a Fairstone paper. If you every finance something that money isn’t actually yours, but if you paid some out of pocket that’s what would go back to you, not the credit

  • @alisarumrum2062
    @alisarumrum2062 Před rokem

    BEST BUY HAS THE WORST CUSTOMER SERVICE- YOU SAID IT I DIDN’T- THE WORST

  • @_macrophage
    @_macrophage Před rokem

    So you don't get your way and it's suddenly terrible customers service?

  • @WhoisVinnie
    @WhoisVinnie Před 2 lety

    This means WorstBuy must have the best customer service

  • @mat2436R
    @mat2436R Před 11 měsíci +2

    Smash

  • @luciusvik7294
    @luciusvik7294 Před rokem +1

    You need to spend 500 to get 500? Wtf

  • @callamastia
    @callamastia Před rokem

    never had a good experience in best buy which is why i stopped going. literally amazon newegg and even fry's are way better

  • @videorocketzmillar007milla5

    When Karen's complain and staff have to listen to your nonsense.

  • @isaacmcknight5187
    @isaacmcknight5187 Před 2 lety +3

    So, where’s the “worst customers service”? all you did was explain to her the issue and she just listed?

  • @vaper8824
    @vaper8824 Před rokem +1

    She hot gyaaaaaat damn