5 Things You Should NEVER Say | Car Dealers LOVE When you Make THESE MISTAKES

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  • čas pƙidĂĄn 15. 07. 2022
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    Ray Shefska shared 5 things you should NEVER say to a car dealer if you want to save money and get a good deal. This advice is especially useful in today's market with car prices going through the roof.
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Komentáƙe • 1K

  • @mgfliby
    @mgfliby Pƙed rokem +1060

    1. Never tell them what you want your monthly payment to be
    2. During test drive, never say “I really love this vehicle” keep emotions to yourself
    3. Never tell dealer you are in desperate need of a vehicle, regardless of your situation
    4. Never tell a dealer that this is the only make/model you are interested in
    5. Never tell them how long you are willing to make payments. Keep payments in the 4-5 year range. Never longer than 72-month’s
    BONUS
    6. Never say I have no idea what my trade-in is worth
    You’re welcome YT. :-)

    • @noresponse
      @noresponse Pƙed rokem +28

      Thanks for that. All these points are made moot, if you know what the car should cost and refuse to pay more than that. You aren't trapped at the dealership. How about "never buy a car on the first visit". Always leave the dealership and let them call you back with a lower price. It reminds me of people who feel pressured to buy timeshares, like your life is in danger if you don't buy.

    • @jeffreybischoff6772
      @jeffreybischoff6772 Pƙed rokem +20

      Always walk out, at first, even if you love it. Always be willing to walk away.

    • @neilphillips7608
      @neilphillips7608 Pƙed rokem +8

      That's crazy, cause those are the exact questions I was gonna ask the dealer đŸ˜©đŸ˜‚đŸ€Ł

    • @lino580nunya5
      @lino580nunya5 Pƙed rokem +4

      Poker face

    • @kevinj.mullins6995
      @kevinj.mullins6995 Pƙed rokem +3

      Thank you for this list. I often struggle with the first one concerning the monthly payment. It seems to me that at some point they would have to realize what monthly payment you are seeking. Because if they quote a price for the vehicle, I would have to ask what the monthly payment on that would be and if it is higher than what I want to pay I would have to say "no can you do better?" It seems like it would go back and forth like that until I am down to the monthly payment that I am comfortable with. Or at some point the dealer would just stop and say "well how much of a monthly payment are you willing to pay?" So how do you get around all of that is my question?

  • @muhammadsteinberg
    @muhammadsteinberg Pƙed rokem +562

    I had a dealer try and play that old school game of what do you want your payment to be. I told him $2 a month for 48 months with no down payment. He said that's ridiculous which I replied so was that question you asked me, I've asked you several times what's the OTD price. Eventually walked out!

    • @MysticalLlama
      @MysticalLlama Pƙed rokem +83

      As a car salesman I love people like you who aren’t easy manipulated and I couldn’t sell cars as good as the other salesman because I was 100% truthful with everyone

    • @g.k.1669
      @g.k.1669 Pƙed rokem +83

      My wife and I did that with a full size Chevy conversion van that was sitting on a lot. We loved the van because it had the surround sound with video game jacks, DVD player and converted to a bed in the back and since we had 4 kids it would have been perfect for us, but we knew that we could not afford it. We seen it on the lot and it never sold, so we went in and were looking at it in the spring. The salesman came out and started talking to us about how "This just came in and it won't last long" we laughed and said nice try. You have had this on your lot since last September. So we told him what we were willing to put down and pay and he came back and said that would be impossible. I responded "I know, but you will be sitting on this thing for months to come because not many people want these vehicles any more, this is what I will pay a month for 4 years and that is it, you have my number, call me when you come to that realization." Two weeks later the phone rings, they came down to our offer. That was in 2004. Now 180,000 miles later one of my once little kids at the time took ownership of the van and drives it today. Leaving your phone number and walking out the door is quite effective.

    • @peter_shadow7559
      @peter_shadow7559 Pƙed rokem +24

      I did exactly that once. I told him “I'm not looking for any payment, I came for you to give me the vehicle. I'm looking at the prices, with the price I know how much I'm going to pay because I know the routine” The seller was clearly very upset with me.

    • @DF-dd1km
      @DF-dd1km Pƙed rokem +5

      @@g.k.1669 how about this. I had a customer do that to me one time..told me to call them when we feel like making a deal. My manager told them not to wait for our call because the deal won't get any better. Needless to say, he never called and they came back to take the deal. Sometimes there isn't a better deal and you just make yourself look like an asshole

    • @g.k.1669
      @g.k.1669 Pƙed rokem +25

      @@DF-dd1km Or you make yourself look like a shrewd customer that knows what they want to spend and don't want to be like so many tools out there that purchase more than they can afford and end up hating the vehicle or getting it repossessed by the bank.

  • @Sayali312
    @Sayali312 Pƙed rokem +88

    I’m 22 and this is my first time ever buying a car. This video helps a lot. As a young woman that doesn’t know but about cars, I know I’m a great target for care salesman.

    • @JimLake.Junior
      @JimLake.Junior Pƙed rokem +2

      Learn a little about car maintenance and repairs to avoid getting ripped off by shops. There are a lot of good mechanics out there who won’t rip you off but there are a lot who will too. Learning about the car you have in particular isn’t too hard. Just knowing about it not doing it can help.

    • @annak3388
      @annak3388 Pƙed 11 měsĂ­ci +10

      Also young female here. If you have a trade in get the value before you go. I was 25 at the time and had to walk away from a deal once because they offered me $13k for my trade in then $15k and wouldn’t go above that and they said I’d never get above that. Went to a different dealer and got $21k for it on the first offer.

    • @ivand0007
      @ivand0007 Pƙed 10 měsĂ­ci +7

      No offense but you should get a guy such as your brother, father, or friend to go in with you. It changes the dynamic and they won't try that same stuff on you. It's just how it is.

    • @Sayali312
      @Sayali312 Pƙed 10 měsĂ­ci +1

      @@ivand0007 yeah I had my friends that was a guy and my boyfriend to go with me when I was buying

    • @soniarena5250
      @soniarena5250 Pƙed 9 měsĂ­ci +1

      @@Sayali312how did it go, did u get a good deal?

  • @GrnXnham
    @GrnXnham Pƙed rokem +353

    My wife and I play "good cop bad cop" with the dealers. I'm always excited and agreeable with everything the dealer says while she is grumpy and argumentative and unhappy with everything. She's always "checking accounts on her phone" and then says something like "We can't afford that one. NEXT!"
    It drive them nuts.

    • @skycaptain95
      @skycaptain95 Pƙed rokem +31

      That's hilarious. I bet you've saved thousands with this routine.

    • @Arthurian.
      @Arthurian. Pƙed rokem +16

      How often are you two in dealerships giving dealers headaches?

    • @johnbrown1851
      @johnbrown1851 Pƙed rokem +4

      I used to do that when buying guitars. I would only have so much money in my pocket and would ask her for more if needed.....then she would say that we have a long drive home and need to keep some money for gas.

    • @chee5935
      @chee5935 Pƙed rokem +2

      I call my husband Jack ! He would trade our house for magic beans 😬

    • @airbornesoldieramerica7125
      @airbornesoldieramerica7125 Pƙed rokem +2

      Thanks for the tip, I might have to do this myself this week.

  • @aa777flyer
    @aa777flyer Pƙed rokem +32

    Never walk in and say "I am paying cash" up front.

  • @MysticalLlama
    @MysticalLlama Pƙed rokem +144

    As a car salesman at a dealership, If the dealership doesn’t give out their prices walk out immediately and never look back. I had so many people cuss me out and walk out because we would get them in and fill out all the paperwork and once we hit them with the total price of the vehicle plus tax and title they would be pissed off rightfully so. Test drives as well you shouldn’t have to bring your birth certificate and social security just to test drive a vehicle if they don’t allow test drives without all the extra paperwork then walk out as well.

    • @es2056
      @es2056 Pƙed rokem +7

      It is amazing how these tactics work on so many people. Never disclose your buying position. Leave the salesman guessing at all times. And always require the drive out price on a detailed invoice.

    • @airbornesoldieramerica7125
      @airbornesoldieramerica7125 Pƙed rokem +4

      @@es2056 I am starting to keep them in the dark very well myself, specially last 2 cars I bought. IDK, maybe I am driving them nuts on it. Had a few of them call me back now. And went to 8 or 9 dealerships now. In my younger days I got screwed twice but not all my fault but will take to long to explain. Then other cars or trucks I had bought from family members. But last 2 other cars also bought at a dealership wished I done a little better, but I didn't get screwed over to bad, compared in my younger days.

  • @vampirejesus8170
    @vampirejesus8170 Pƙed rokem +174

    How about one on how to ask a dealership how the hell they can ask the same price for a used vehicle that a new one is going for.

    • @xlthumper
      @xlthumper Pƙed rokem +39

      That's actually the buyers fault, people want it more than the value of it. New car shortage makes used cars prime value.

    • @KA-te7xk
      @KA-te7xk Pƙed rokem +2

      💯💯👍👍

    • @michaelpfistner5820
      @michaelpfistner5820 Pƙed rokem +15

      That's called the "free market". Nobody is holding a gun to anyone's head to buy the car.

    • @WilliamFisher1
      @WilliamFisher1 Pƙed rokem +9

      Nobody ever taught you about Supply and Demand?

    • @phiggnewton5499
      @phiggnewton5499 Pƙed rokem +2

      Because they can, if you want the car, you pay the price.

  • @myrusEW
    @myrusEW Pƙed 6 měsĂ­ci +3

    As someone who doesn’t play social games, I had no issue being completely honest and upfront about my entire situation, how I felt, and what I wanted/could afford. The distinction is that by not playing the game, I feel no obligation to do anything I don’t wish to do. I can say what i want, and I can say no. Whatever they say has no real influence on my final decision.

  • @MrNATSFAN11
    @MrNATSFAN11 Pƙed rokem +412

    Isn't it really sad that this industry is so riddled with a group of folks that try to manipulate the buyer to maximize their profits based on how they can take advantage of the folks that are not as swift with the art of wheeling and dealing! . I love this channel I have learned so much.

    • @glenking6418
      @glenking6418 Pƙed rokem +16

      If YOU do a little research you’ll find buying a car can be fun.
      When you come in with a chip on your shoulder or you don’t give any info the sales staff can only go thru their process

    • @slimj82
      @slimj82 Pƙed rokem +8

      It is, truth is other industries just do it behind closed doors..

    • @MrNATSFAN11
      @MrNATSFAN11 Pƙed rokem +3

      @@glenking6418 I was a soldier for 20+ years and I would see the youngest and more nieve soldiers come back with extreme debt that would contribute to trashing their career with a repossession. I understand the nature of the business. I guess thats the way the cookie crumbles/caveat emptor...

    • @MrNATSFAN11
      @MrNATSFAN11 Pƙed rokem +2

      @@slimj82 Agreed... just like if your HVAC goes bad.. get ready to get sent to the clearners.

    • @d.b.1979
      @d.b.1979 Pƙed rokem +10

      It’s called capitalism. Negotiation

  • @mikecangelosi3417
    @mikecangelosi3417 Pƙed rokem +20

    I always answer the salesperson with “I want my monthly payment to be zero, make it happen..”. They often get put off with this and I normally respond with “well u asked”.

    • @mikecangelosi3417
      @mikecangelosi3417 Pƙed rokem +4

      @@pnw3856 thanks for the advice but I do my research and know what I’m doing. I’m not a payment shopper. The last new vehicle I purchased before this shortage disaster I was well into holdback and I didn’t discuss monthly payments, but the price of the car.

    • @lisat9707
      @lisat9707 Pƙed rokem +2

      I found this funny and exactly something i would say😅. Like when customer service people ask me if theres anything else they can help me with...
      I often reply with
      If you have a secret money tree in your back yard that ypu could send me a seed or ten from id appreciate it. They laugh. Call ends. Everyones happy.

    • @dirtbeard108
      @dirtbeard108 Pƙed rokem +1

      @@pnw3856 wrong. I've bought 8 new vehicles this way. There is no 'process' unless you submit to one. Make your offer, if they accept, great, if not, walk.

    • @btcsys
      @btcsys Pƙed 8 měsĂ­ci

      I will go a little higher and tell the sales person I would like a payment of $100

  • @highwaymaintainer
    @highwaymaintainer Pƙed rokem +12

    We should all just be able to order direct from car manufacturers, forget the 100 middle men

  • @whoisjacelee
    @whoisjacelee Pƙed rokem +11

    Thanks YAA! I went to test drive some cars today and watched recent videos from y’all about tips and tricks. First thing he asked was the price range I was in before even asking me which car I was interested in. Smh! Never told them how much I loved it and even told them I was going to check out their competitors. He ended up saying “if I’m able to get this down to a good price, you think you’ll go home with it?” And I told him to hold off until I went to check out other cars lol. Thanks YAA.

  • @cliffvictoria3863
    @cliffvictoria3863 Pƙed rokem +20

    Good advice whether buying a car, a home or a refrigerator/(whatever). Giving out "free" information doesn't help a buyer. If you want to give out any information, make it things like "This car is slower than I thought it would be." "I'm not in love with it." "I think I need to keep looking unless this would be a fantastic deal." Etc.

    • @federaikkonerer
      @federaikkonerer Pƙed rokem +4

      Nailed it. This is how I finesse people. 😂

  • @ArmyGolfBC
    @ArmyGolfBC Pƙed rokem +12

    Good stuff.
    I've always intended to pay cash (I don't tell them that), but trying to get a dealer to commit to an OTD number is so tough. Usually ends with me walking out and just buying private.

  • @senorgato70
    @senorgato70 Pƙed rokem +12

    I can say all of these things and still control the negotiations, including my trade-in. This is good advice for folks who aren’t strong negotiators and/or don’t do their research.

  • @blue04mx53
    @blue04mx53 Pƙed rokem +9

    Number 2. I went for a test drive in a 2004 Miata. I've never driven a 'sporty' car before. Let alone a Miata. On the test drive I drove it through a tight turn at a speed that my daily driver wouldn't have done. I tried but, there was no hiding the fact that I LOVED that car. I did the other 4 things right so I ended up paying a price that was within my budget. (But, I still probably paid more than I should have.) That was 4 years ago. I still love that car !

  • @CuriousAndCuriouser1865
    @CuriousAndCuriouser1865 Pƙed rokem +23

    We need a video breaking down the math of how much a car is being sold for (sticker price?), how much it's really worth, but also how much the dealership makes, and how much the car salesman makes on the sale?

    • @airbornesoldieramerica7125
      @airbornesoldieramerica7125 Pƙed rokem +1

      I am doing the same myself. In fact just did a small refreshment on my math for this. Came back to me real fast.

    • @CuriousAndCuriouser1865
      @CuriousAndCuriouser1865 Pƙed rokem

      @@airbornesoldieramerica7125 Break it down for us!

    • @airbornesoldieramerica7125
      @airbornesoldieramerica7125 Pƙed rokem

      @@CuriousAndCuriouser1865 Not great with computers but will try to explain it. But I only figured out how to add 1% or 2% or 3% to dealer invoice price. Take the number like example $5,353.97 for car or truck to your wish list. Then take the decimal and move 2 places to the left. That is $53.53. Then if your asking 4% Higher then the dealership invoice price then multiply $53.53 x 4 =$214.12 then add the $5,353.97=$5,568.09 for that car or truck your buying. So should not pay no more then $5,568.09 for that car or truck.

  • @ggioja
    @ggioja Pƙed rokem +38

    Great. How about an “Always Say” segment - esp. at a used car dealership.
    Also: what about buying direct from previous owner? Keep up the great work.

  • @gratefulheart2703
    @gratefulheart2703 Pƙed rokem +1

    I absolutely love this channel. Thnx for all of your knowledge that you so graciously share with the common person. 👍

  • @derikmichael1822
    @derikmichael1822 Pƙed rokem +95

    These mistakes can apply to a lot more than just auto sales! Great video guys.

  • @tomdrummy4984
    @tomdrummy4984 Pƙed rokem +21

    And the one thing you SHOULD say right now is
..I’m not paying a market adjustment 😊

    • @Jackdiddly1
      @Jackdiddly1 Pƙed rokem +1

      Big facts

    • @BlazingSword
      @BlazingSword Pƙed rokem

      Are price stickers of the manufacturers cost even on the car in today’s time?

    • @Jackdiddly1
      @Jackdiddly1 Pƙed rokem

      @@BlazingSword no the cost will always be slightly below maybe by 5 grand if not more. That's why back them there was room to negotiate understicker and they would get it back via backend financing and rebates

    • @scottr2706
      @scottr2706 Pƙed rokem

      Yes, and (unfortunately) most will say goodbye. At this time they know they can easily sell the vehicle for someone who will pay the market adjustment. Just a fact the dealers at this time have the power. Hopefully that is changing.

    • @scottr2706
      @scottr2706 Pƙed rokem

      @@BlazingSword Of course they are, it is the law.

  • @alexchad1000
    @alexchad1000 Pƙed rokem +4

    Great father-son relationship! Very knowledgeable info! Keep up the awesome work!

  • @aerochicc
    @aerochicc Pƙed rokem

    Lots of great info in this video. Wish I had seen it before car shopping, but thankfully I made none of these mistakes! Yay!!!

  • @CorgisRClever
    @CorgisRClever Pƙed rokem

    I LOVE YOU GUYS! Thanks for sharing your car buying tips and for your website.

  • @TwilightZoneX
    @TwilightZoneX Pƙed rokem +12

    Crash course for someone who didn't watch any of your other videos! EXCELLENT advice in 7 minutes! BRAVO Ray !

    • @CarEdge
      @CarEdge  Pƙed rokem +2

      Thank you so much John. We're trying my friend. All the best, Ray

  • @MRCRUZER19
    @MRCRUZER19 Pƙed rokem +7

    Great advice. Always get a loan preapproved before going to a dealer.

  • @honeyiroam
    @honeyiroam Pƙed rokem +1

    We love your channel! We are in the market for a truck and your advice is sooo helpful.

  • @hebrews11vs5
    @hebrews11vs5 Pƙed rokem +1

    I was clueless to much of these you listed. Thank you!

  • @kelleyoneal2578
    @kelleyoneal2578 Pƙed rokem +5

    My dad was the one who did the car buying in our family. He passed in 2020 and mom successfully (?) bought a newer car shortly after and sold her car to a family friend. She did do the "I'm not paying more than ____" in monthly payments. I'm planning to buy a newer (2016-2020) car next year and your tips will help me feel more confident about doing it myself. I may consider asking my honorary uncle to go with me. He is a four star general (retired), so that would probably shut down any riff raff from car salesperson.

  • @akaRobTheGreat
    @akaRobTheGreat Pƙed rokem +3

    Great tips. I absolutely fell for number 1 when buying my wife's car. I don't plan for falling for it again when I get mine.

  • @Vjl246
    @Vjl246 Pƙed 6 měsĂ­ci

    Love all your videos. Thank you for sharing

  • @joyamunoz5613
    @joyamunoz5613 Pƙed měsĂ­cem

    THANK YOU FOR VALUABLE INFO CUZ THEY TAKE ADVANTAGE OF US

  • @philipclark509
    @philipclark509 Pƙed rokem +4

    One needs to be prepared when walking into the dealership. In this day and age with so much information available about vehicles and their cost on the internet, only a fool goes in unprepared.
    In addition to saying to the sales person you'll look at or buy a different brand car. You can also say, I want this brand and model with these options for this price. If you can't do that for me - then I'll find a dealership that will. No salesperson wants to lose a sale.
    Enjoy your channel. Keep up the good work guys.

  • @youtuber-lr8ck
    @youtuber-lr8ck Pƙed rokem +9

    Also ask if there's a penalty for making additional payments towards the principal value of the car. This helps pay thr car faster if you start getting extra disposable income while you're paying off car. Some dealer loan offers penalize you for paying extra towards the car cuz they want to make money on the interest!

  • @mattstaron1073
    @mattstaron1073 Pƙed rokem

    Thanks guys. Great information as always!😀

  • @richt6353
    @richt6353 Pƙed rokem +1

    Thank You for this great advice!

  • @hawkinsjd11
    @hawkinsjd11 Pƙed rokem +21

    I always tell the sales person I want my payment to be $0.

    • @hawkinsjd11
      @hawkinsjd11 Pƙed rokem

      @Happy C perfect!

    • @Eshine21
      @Eshine21 Pƙed 2 měsĂ­ci

      How’s that going for you? Genuinely curious

    • @coherentpanda7115
      @coherentpanda7115 Pƙed měsĂ­cem

      @@Eshine21 I've used it jokingly, gets a good laugh out of the sales guy. It's a good way to establish that you aren't interested in the monthly payment (making you seem like an informed, affluent customer), which means they can get into the details of the OTD price.

  • @mobius7089
    @mobius7089 Pƙed rokem +36

    It's true, always be willing to walk away. I did, got a call from them the next day and they said "name your price." I did, and got exactly what *I wanted it for*, best deal around.

    • @gherasimtibi
      @gherasimtibi Pƙed rokem +13

      When was that? In 2007?

    • @carab7783
      @carab7783 Pƙed rokem +8

      Bhwahahaha! I was thinking the same!

    • @khabbad
      @khabbad Pƙed rokem +3

      @@gherasimtibi could have been 2008 lol

    • @Eshine21
      @Eshine21 Pƙed 2 měsĂ­ci

      @@gherasimtibi😂😂😂😂😂

  • @derangethought
    @derangethought Pƙed 7 měsĂ­ci

    Good info Thanks for sharing!

  • @larryc835
    @larryc835 Pƙed rokem

    Excellent information. Thank you gentlemen.

  • @AlexCulturesThings
    @AlexCulturesThings Pƙed rokem +42

    I was so glad I watched these videos before signed my recent loan. Number 1. I got financing through my local credit union as a bargaining chip. Number 2. I flat out rejected there “Bumper to Bumper” waranty. Ended up with a brand new Hyundai Elantra for a couple hundred less than msrp and ~4.0 % at 72 months. You guys are doing an awesome thing!

    • @planetside718
      @planetside718 Pƙed rokem +1

      Why reject the bumper to bumper warranty?

    • @gearsofwar3xXx
      @gearsofwar3xXx Pƙed rokem +4

      @@planetside718 One reason is, when you pay all that extra money, it's really easy for the dealer to deny a claim just by saying, "Oh, that's not covered, or you didn't maintain it, or you didn't do this" etc.

    • @planetside718
      @planetside718 Pƙed rokem +2

      @gearsofwar3xXx okay were talking about the extended (paid) warranty now right? I could see your point for that case.
      Also Gears' 1 was my game for like 5-6 years lol

    • @lucienia.dagamasaldanha9006
      @lucienia.dagamasaldanha9006 Pƙed rokem +1

      How were you able to get less then MSRP price? I am still new to the channel

    • @scotthuxtable4373
      @scotthuxtable4373 Pƙed rokem +2

      Bro you bought a Hyundai you will most certainly regret not getting that warranty

  • @catesashes
    @catesashes Pƙed rokem +68

    I really love these guys! I’m starting to shop around for a car and I am absorbing everyone of their videos I can before I do so! Thank you guys so much!

    • @chaselesser3191
      @chaselesser3191 Pƙed rokem +9

      Know 3 things; a Budget, a Term length, a APR.
      And don’t let emotions handle you.
      Also, IF you buy used, look for dealership selling a brand that isn’t their own. They usually have bigger markups so you can talk them down more.

    • @mrslabayen
      @mrslabayen Pƙed rokem +1

      @@chaselesser3191 That's good advice. I bought my used Hyundai from a Chevy dealership. They came down over $1500 of the price they initially stated. Granted, my brother in law was there helping me, as he was previously a car salesman. But I wouldn't have known this. I'm sure the dealership still profited just fine, but it saved me a ton!

    • @miguelcardenas2413
      @miguelcardenas2413 Pƙed rokem +1

      I’m shopping around for an used car initially it was 33000 I told them I’m not in a hurry and I have all the time of the world to shop for the best deal Yesterday I received. A call from them telling me that the price came down to 31,500.00

    • @miguelcardenas2413
      @miguelcardenas2413 Pƙed rokem

      They came down more after I test drove and I told them I wasn’t sure if I liked it they called me and lowered the price to 30000 so i bought it .

    • @scotthuxtable4373
      @scotthuxtable4373 Pƙed rokem

      Message me for real advice. This list is just going to make you appear standoffish and ensure that you'll never get good service and you CERTAINLY won't get a good deal.
      It's bizarre that ppl seem to think going in and not working with people ends with you getting a good deal. It doesn't.

  • @user-kl1wq9sz4o
    @user-kl1wq9sz4o Pƙed 24 dny

    This is so helpful 😊 Thank you 🙏

  • @4Kcorner
    @4Kcorner Pƙed rokem

    Yall are absolutely killin it!!!

  • @HypoLuxa13
    @HypoLuxa13 Pƙed rokem +5

    Great advice, but much of it doesn't apply right now since so many dealers have almost zero inventory and people are having to order vehicles without even test driving. And in most markets having to pay MSRP minimum, usually more, and no negotiation since they'll be able to sell the car in a day or two if you don't buy it. I was lucky to get an SUV for my wife from a dealer that had 3 in stock, the last model year 2021's they were going to get before they got their first couple 2022's delivered later that month. But they had to "trade" with another dealership in a neighboring town in order to get the color and options we wanted. Took a couple weeks but we got it and still got below MSRP due to a couple loyalty and Model Year End discounts.

    • @BlazingSword
      @BlazingSword Pƙed rokem

      Did you pay cash for it? Or did you get financing? If financing, how did that go? With the dealer or your bank?

  • @jaeramirez4470
    @jaeramirez4470 Pƙed rokem +3

    Love this video! Can you make another one for leasing or is it the same process?

  • @ojg386
    @ojg386 Pƙed rokem

    Thank you for educating us prospective buyers.

  • @sirstrobie2436
    @sirstrobie2436 Pƙed rokem

    GREAT advice! Thanks guys!

  • @mavisjones4750
    @mavisjones4750 Pƙed rokem +5

    Great Video! The only mistake I made during test driving this past weekend was #3, telling him that current car was having transmission issues. However, I also told him I wasn't buying that day either. Got out of the test drive vehicle, told him thank you, and that I will be thinking on all the cars that I had driving that day.

    • @jennifersmith-tu7xg
      @jennifersmith-tu7xg Pƙed rokem +4

      Me too, exactly the same situation as you. They NEED to SELL a car more than I NEED to BUY a car. My mom just moved to another state, so I am driving hers. I let them know that I am in no hurry.

    • @airbornesoldieramerica7125
      @airbornesoldieramerica7125 Pƙed rokem +1

      Only mistake I made told some of these dealerships I was paying cash. But not a big deal for me, cause there are many other dealerships in my area that I have not been to yet so will not make the same mistake. But hope you had good luck to get your transmission fixed.

    • @mavisjones4750
      @mavisjones4750 Pƙed rokem +1

      ​@@airbornesoldieramerica7125 yes, the transmission finally was fixed. Had planned to sell it but after thinking on it some more, decided to keep it as a backup. Like you,, I was paying cash and didn't really need it for trade in. Having to depend on friends, rentals and uber for over a month for transportation made me realize the benefits of having a 2nd vehicle.

  • @scotpleski5534
    @scotpleski5534 Pƙed rokem +5

    Over 20 years in the business, I never ask what payment someone wants .. .. .. these are 'OLD SCHOOL' tactics by DESPERATE stores.

  • @kendurden7496
    @kendurden7496 Pƙed 6 měsĂ­ci

    You guys put out some real helpful information! Thank you!!

  • @kenarthur6253
    @kenarthur6253 Pƙed rokem

    Great video. Thank you!

  • @henry.favela
    @henry.favela Pƙed rokem +17

    Big problem with number two. Nowadays you won’t find anything worth your money on the lot, so you’ll have to order. And when you order you’ll need to wait months, if not years in some cases. How can they not know you’re in love with the car if you’re willing to go through that?

    • @loralieisa
      @loralieisa Pƙed 9 měsĂ­ci

      I am shopping for a 2023 elantra and there are many available. I still need to test drive.

  • @dyates6380
    @dyates6380 Pƙed rokem +82

    Good video and very good advice. ESPECIALLY the one about never telling them "I have no idea what my trade is worth". It takes about ten minutes of online researching to get a very close to accurate dollar amount of what your vehicle is valued at, and you need to know this. I've used all of these techniques, so to speak, and for the most part they've served me well. Great job guys, as usual.

    • @dustindelatorre3446
      @dustindelatorre3446 Pƙed rokem

      How do u know what its worth to them? If Kelly blue book says it's worth $6000, how much should the dealer accept

    • @jordanschellhase2952
      @jordanschellhase2952 Pƙed rokem

      Is it better to try to negotiate the trade in value or just sell your car to carmax, carvana etc and then use that as the down payment?

  • @craigcoffman1989
    @craigcoffman1989 Pƙed rokem

    Love the info that you give. I'm looking for a used truck as we speak

  • @rebeccaanderson4728
    @rebeccaanderson4728 Pƙed rokem

    Thanks for the great info.

  • @trishiegirl311
    @trishiegirl311 Pƙed rokem +3

    Life is funny. I see this video today when literally two days ago I made a handful of these mistakes. I overpaid. Lesson learned. At least I found this channel so next time, I'll be prepared. Subscribed.

  • @Metal_Vistas
    @Metal_Vistas Pƙed rokem +60

    These are all common sense tips, however it is not always easy to practice them when confronted with a skilled salesperson. They are trained to endear themselves to you, to draw you out, get you talking ... and our innate sense of politeness prevents us from refusing to answer, from being evasive or being taciturn during the interaction. They capitalize on this.
    It's a great video, and these are all things one should keep firmly in mind when talking to any salesperson.

    • @scotthuxtable4373
      @scotthuxtable4373 Pƙed rokem +1

      Bro it doesn't make sense to not tell people your price range. Who does that help? There's nothing wrong with sharing this info, it actually helps people who do this every day narrow your options down.
      Do you know how many ppl come in and tell me they want a truck for 200/month? The answer is easy - there are none. You dont need to spend all day test driving trucks "getting the numbers and negotiating".

    • @Metal_Vistas
      @Metal_Vistas Pƙed rokem

      @@scotthuxtable4373 - Sure thing. Because buyers are concerned about YOUR perspective as a seller. lol

    • @scotthuxtable4373
      @scotthuxtable4373 Pƙed rokem

      @MasonDixonPhotography as a buyer you should be concerned about not wasting your own time and getting yourself a good deal. If a seller is willing to give you tips on how to save time and money - you'd be silly to not care about my perspective. Maybe you don't value your own time or money.
      The whole idea that you're going to walk into a dealership and play hardball and get yourself a deal is hillarious. We literally see these guys all the time and they get bent over.

    • @Metal_Vistas
      @Metal_Vistas Pƙed rokem +4

      @@scotthuxtable4373 If I am taking to a salesperson, I want to be given information, not have it elicited from me. I am not interested in being milked for my maximum budget or haggling. Just tell me the price or don't waste my time.
      If you think it's still a seller's market, give it 15 minutes.
      Have a good day.

  • @charlieloudermill6529
    @charlieloudermill6529 Pƙed rokem

    Outstanding video fellas! Keep up the good work, this is some very valuable information 👍

  • @moushunter
    @moushunter Pƙed rokem +10

    I took a Ford Explorer for a test drive at one of the local Ford dealerships. I had my 2 young sons with me in the back seat. I told the salesman I didn't like the feel of the Explorer. He obviously wasn't paying attention because he said, "Yeah, these are great vehicles." I was obviously irritated with him and I pulled over and got out of the car and asked him to drive back to the dealership because I was not interested in driving it any more.

    • @msopinionated4374
      @msopinionated4374 Pƙed rokem

      I text drove a Car today and he said I can only drive around the parking lot, we’ll the whole time I was on the break, like how can you text drive a car in a parking lot.

  • @Barbarapape
    @Barbarapape Pƙed rokem +5

    I would like to add the regarding how long the repayments will take, make sure that the car will still be in warranty
    until you have paid for it.
    Some brands have short or restricted warranties, and cost a fortune to repair.
    German brands are bad for this, and are mean when it comes to making a contribution to any repairs that are needed
    just after the warranty has expired.
    In The UK Toyota have introduced a crafty way of making you pay for these repairs, the car has to be main dealer serviced
    at very high prices to keep it under warranty after the factory one has expired.
    Since most working people won't be able to afford new cars soon, most of this won't apply.

    • @scottr2706
      @scottr2706 Pƙed rokem

      Wrong. A car is an expense. If the car costs $50,000 it costs $50,000 regardless of how long the period of the auto loan. The only difference is the interest which has no impact on the cost of repairs.
      And seriously, if you from the UK you know German brands are far less likely to have costly repairs than those English brands.

    • @loralieisa
      @loralieisa Pƙed 9 měsĂ­ci

      @@scottr2706 Mercedes repairs in the US can be very expensive.

  • @topandrun126
    @topandrun126 Pƙed rokem

    Great information thanks for sharing.

  • @jclar7210
    @jclar7210 Pƙed 6 měsĂ­ci

    The part of the deal where Sr. says that you're interested in looking at other brands is very important, great point!

  • @markfyang
    @markfyang Pƙed 11 měsĂ­ci +3

    1. Do not reveal your monthly payment budget
    2. Do not express your love for the vehicle during test drive
    3. Do not say their make and model is the only one you are interested in
    4. Do not say you don’t care of length of financing (Do not leave term open-ended)
    5. Do not say you don’t have no idea how much your trade-in is worth. Do research first

  • @bkbrp64
    @bkbrp64 Pƙed rokem +6

    I've always heard that using a trade in is usually not in favor of the buyer and you'd be better off selling it independently. Do you have a video on how to make sure you're not being swindled after a $ amount is agreed upon for my trade in?

    • @scottr2706
      @scottr2706 Pƙed rokem +1

      Selling privately is not necessarily the best move. In most states when you trade the vehicle you get a sales tax savings on the purchase of the new vehicle. If, for example, the trade value is $10,000 and the sales tax is 6 percent the savings is $600.

  • @proddarunner
    @proddarunner Pƙed rokem

    your video's are awesome! Keep up the great work!

  • @JazzyMB7
    @JazzyMB7 Pƙed rokem

    Thank you so much needed information

  • @greenshield1
    @greenshield1 Pƙed rokem +15

    I disagree about telling them when you have to get a car. I say just the opposite. I tell them I am buying a car either today or tomorrow and that I am looking at several dealers. Let's them know not to let an almost sure sale go. Will make them want to work with me more.

    • @sarutobi43
      @sarutobi43 Pƙed rokem +1

      Them boys gonna waste your time, take long and make you stew

    • @gherasimtibi
      @gherasimtibi Pƙed rokem

      I agree

    • @harvey66616
      @harvey66616 Pƙed rokem +12

      It depends on how you present it. It can be a good idea to make it clear you are serious about buying the car soon. But that doesn't mean you let them know that you _have_ to buy the car. And you definitely don't want to let them waste your time with the bogus "wait here, I need to go talk to my manager about the price" routine. If they try that, just give them your mobile # and tell them to text you when they figure out what the price actually is (or if you don't want them to have the #, just tell them you'll call back in an hour), and that you're going to head over to the next dealer to keep looking at other cars.

    • @bindingcurve
      @bindingcurve Pƙed rokem +3

      @@sarutobi43 Dude, you need to be willing to walk. If not, they WILL let you stew.

  • @GeneralChangOfDanang
    @GeneralChangOfDanang Pƙed rokem +5

    Also, some dealers will spy on you with a microphone when they are "talking to their manager." I noticed this when I bought my last car.

    • @scottr2706
      @scottr2706 Pƙed rokem

      If the car buyer knows this is happening, it can be great for the car buyer. Just state to your spouse or other participant what you want the sales manager to hear. Control the process.

    • @GeneralChangOfDanang
      @GeneralChangOfDanang Pƙed rokem

      @@scottr2706 We were talking about leaving to get lunch while he was away. That seemed to get him back pretty quick.

  • @Yahoo.266
    @Yahoo.266 Pƙed rokem

    Great info!

  • @FrankLinares
    @FrankLinares Pƙed rokem +2

    Great video !!! I went in for a 2022 Tacoma SR5 double cab and gave my OTD price. I got it within the hour. Done deal.

  • @cummins24421
    @cummins24421 Pƙed rokem +39

    Had Carmax and Carvana cash offers in hand when I went to buy the car I really wanted from the dealer that had one local. Even after the salesperson agreed to match the trade, the manager came over and tried to offer $400 less. $400 really wasn't much compared to the total trade but I told "it's worth even less than $400 for me to bring this Benz over to Carmax and come back with a check". Suddenly I had my trade in writing.

    • @getxzootedimo9992
      @getxzootedimo9992 Pƙed rokem +4

      If your trade was worth lets say $15,000, and your tax rate was 6%, you lost $500 by electing to sell elsewhere instead of reaping in the tax savings, but yea, you "saved" $400

    • @kara1084
      @kara1084 Pƙed rokem +5

      @@getxzootedimo9992 There are a few states where it doesn’t work this way.

  • @glenjamindle
    @glenjamindle Pƙed rokem +6

    I can't wait until dealers are obsolete

  • @paniclogic5109
    @paniclogic5109 Pƙed rokem

    This is amazing stuff. Thank you

  • @IamDAVIDIG
    @IamDAVIDIG Pƙed rokem +1

    very helpful.. thanks

  • @stephenspain9167
    @stephenspain9167 Pƙed rokem +3

    Yesterday I dropped off my Highlander at the dealership for some maintenance and took their shuttle back to work. I chatted with the shuttle driver and he told me most customers that walk into the dealership don't haggle, they just come in and say "I want it" and sign on the dotted line.

    • @skeezix8156
      @skeezix8156 Pƙed rokem

      Some people have it like that. Seven figures in the bank, $20,000 a month income, house is paid off. They’re time is worth more than saving $1500 and spending 6 hours at a dealership

  • @robertt1336
    @robertt1336 Pƙed rokem +11

    #1 Never let them know you’re paying “cash.” ->Lead to believe you’re interested in hearing about financing, but require the out the door price prior to that point. After meeting with the finance guy, look at interest total and then say, I may just buy outright instead

    • @mikesaucier3046
      @mikesaucier3046 Pƙed rokem

      As a former finance guy, I would say write your check payable to....Whether you pay cash or finance determines nothing. You just wasted 10 or 15 minutes of your time and mine.

  • @youcanthide004
    @youcanthide004 Pƙed rokem

    I've negotiated many deals, these are ALL GREAT TIPS!!!

  • @alaina8227
    @alaina8227 Pƙed rokem

    You two have the best advice!

  • @goodfeather16
    @goodfeather16 Pƙed rokem +35

    If they ask you "What's your 'ideal' monthly payment?". Just say $0.

    • @bindingcurve
      @bindingcurve Pƙed rokem

      thats stupid to say, as they now think your not going to finance. Always finance. Even if you are going to pay it off in a month. if there are any issues with the title, the bank will go after them.

    • @goodfeather16
      @goodfeather16 Pƙed rokem +6

      @@bindingcurve I can't believe I have to say this. But, that was just a joke. Besides, when someone asks you how much are you willing to pay for something and you say $0, that implies you want it for FREE. Again, it was just a joke.

  • @HabitualButtonPusher
    @HabitualButtonPusher Pƙed rokem +15

    Best advice I got was, like a bid, write down all the model, color, options and packages you want and submit it to several dealers within driving distance you are willing to go. The dealers will compete with each other for your business and you can lock your price down before stepping foot on the lot. Bonus points for being pre approved by your bank and already knowing what your insurance premiums will be.
    That being said, for the last 3 car purchases I have ordered direct from the factory. Some car manufacturers make this easier than others. For example I could only order a honda direct once a quarter so the wait times were long but I got a custom ridgeline to my requirements.

    • @Cosmic_Helios
      @Cosmic_Helios Pƙed rokem +1

      This is great advice thank you đŸ™đŸŸ

    • @swn69
      @swn69 Pƙed rokem

      So you're the guy that bought a ridgeline? Almost as ugly as the Chevy avalanche. Ugh.

    • @spiderpimp33
      @spiderpimp33 Pƙed rokem +1

      Facts! I am 2/2 with that method. I even forward them the OTD quotes from their competition and ask “Can you beat this OTD price?” And Bam! After a few yays & nays, I eventually get what I want. Atlanta is very competitive place for car salesmen.
      So if you have good credit or have been pre-approved already, you are winning!

    • @blabla9845
      @blabla9845 Pƙed rokem

      When I bought my 4Runner I stapled every business card from every dealership I visited onto the brochure. Some of the business cards even had the out the door price written on them (which I never shared). When a salesman saw all the business cards they thought "Holy crap, this guy negotiates for fun" and were more straight with me.

    • @tommak6516
      @tommak6516 Pƙed rokem +1

      @@blabla9845 'more straight with you' Are you saying they were still a little 'wink, wink?'

  • @wmbrice
    @wmbrice Pƙed rokem

    Great stuff, guys!

  • @superfluff106
    @superfluff106 Pƙed 11 měsĂ­ci

    Thanks for the trade in tip!

  • @tostoday
    @tostoday Pƙed rokem +7

    Get pre-approved for a loan preferably used car with specific mileage range. The bank officer will tell you the value of the car not your emotions. Walk into dealership with your price. You need an immediate yes or no. Only after agreement, test drive car. Saves hours 🙂

    • @scottr2706
      @scottr2706 Pƙed rokem

      What is a loan with a specific mileage range? Auto loans are based on the vehicles value not mileage. Mileage is one part of the vehicles value.

    • @tostoday
      @tostoday Pƙed rokem

      @@scottr2706 I may answer your question in a future live show. Normally I do tech related but I will sneak yours in 🙂

  • @undisgraziato
    @undisgraziato Pƙed rokem +3

    People make the mistake of thinking that they need to be friends with the salesman. It reminds me of the King of the Hill episode where Hank says his buddy at the dealership doesn’t charge him a penny over sticker

  • @jedironin380
    @jedironin380 Pƙed 9 měsĂ­ci

    Great info, thanks!

  • @unclemarksdiyauto
    @unclemarksdiyauto Pƙed rokem

    Great points on buying your next vehicle.

  • @wendylou8963
    @wendylou8963 Pƙed rokem +9

    I keep thinking I need to become a car broker lol watching your videos are very empowering. I'm gonna walk away from a deal I have currently being negotiated. I'll keep my truck for another year and look around in between so I know more about the salesperson😃 Thanks guys!

    • @CarEdge
      @CarEdge  Pƙed rokem +4

      Do it Wendy! Plenty of people would benefit from that service!

    • @wendylou8963
      @wendylou8963 Pƙed rokem

      @@CarEdge I wouldn't even know where to start!

  • @jonmccormick6805
    @jonmccormick6805 Pƙed rokem +5

    Watching you guys wants me to go car shopping just to see what else can be dredged up.

  • @ginger00022
    @ginger00022 Pƙed 8 měsĂ­ci

    Very helpful video.

  • @richie7370
    @richie7370 Pƙed rokem +1

    Love you guys....great advice and it's time to turn the tables.

  • @SALFXEF
    @SALFXEF Pƙed rokem +6

    Never tell the dealer that you're paying cash. Negotiate the deal get the financing and then just pay it off .make sure there's no prepayment penalty

    • @neetrab
      @neetrab Pƙed rokem

      Wouldn't you be paying interest with those car payments tho? Paying out right (cash only) you wouldn't be paying the interest, right?

    • @SALFXEF
      @SALFXEF Pƙed rokem +1

      @@neetrab No because you would be paying it off in full within 30 days. Dealers make money from the bank for financing.

  • @FeralShadow
    @FeralShadow Pƙed rokem +3

    If I were to rewind to when I got my first car I would be so embarrassed because I broke so many of these rules. 10 years later, round 2 is about to be nuts

    • @natural4lifemiss
      @natural4lifemiss Pƙed rokem

      Right!I kind of feel sorry the the dealer I'm about to handle!

  • @toyshanger8945
    @toyshanger8945 Pƙed rokem

    Thanks this give me a lot of advantage going into a dealership

  • @solidboyt
    @solidboyt Pƙed rokem

    Love this video. Id like to see a video on necessary fees and add-ons

  • @tarekyared4404
    @tarekyared4404 Pƙed rokem +11

    You missed a big one: never tell them "I'm paying cash". You lose all your leverage in the deal. You are telling them upfront that they're not going to squeeze you on financing, so they will play hardball on the selling price.

    • @xreed8
      @xreed8 Pƙed rokem

      That really doesn't matter, just come in with an OTD price, your credit in good standing, that's all you need. If they dont budge at all, just leave to the next dealership. Its not something that needs to be stressful, and dealerships will always take a quick and easy sell

    • @loralieisa
      @loralieisa Pƙed 9 měsĂ­ci

      @@xreed8 What is the OTD price?

  • @aeroman5239
    @aeroman5239 Pƙed rokem +5

    Prior to Covid, when buying new vehicles, the most cost-effective solution is to find dealership within the car brand you're interested in to see if they will apply corporate or club discounts to the pricing. Costco is well-known, but Audi, BMW, MB, etc., have enthusiasts club memberships which can provide pricing close-to or at invoice. GM, Ford, Fiat-Chrysler, and Nissan/Infiniti have employee & contractor programs, too.

    • @DF-dd1km
      @DF-dd1km Pƙed rokem

      lmfao you know you can get a better deal by not going through Costco? It almost a worse deal. 99% of dealers sell their cars below invoice, Costco is invoice pricing. Costco just gives you guaranteed pricing and eliminates negotiating. However, you can still get a better deal

    • @chrisx5127
      @chrisx5127 Pƙed rokem

      @@DF-dd1km How?

    • @chrisx5127
      @chrisx5127 Pƙed rokem

      @@DF-dd1km You are full of it.

  • @mysteradio
    @mysteradio Pƙed rokem

    thank you for the video

  • @kevindalton1502
    @kevindalton1502 Pƙed rokem +3

    Tell them you only want to pay for what the price is on the sticker on the vehicle or you'll walk away!!

  • @718EngrCo
    @718EngrCo Pƙed rokem +53

    The last time I bought a car my wife was with me and pestering me about the car she liked at a different dealership. Eventually she and the salesman started dealing directly. She is from the Philippines and really enjoys haggling and loves to argue. The salesman was just about in tears by the time we left.
    The best part is that after all the arguments about price and options, at the last minute I gave told them I was using my own bank and wasn’t interested in their financing at all. The salesman was not happy about that for some reason.

    • @tommak6516
      @tommak6516 Pƙed rokem +1

      The salesman was in tears, tears of happiness, as he is astonished on how much money he is making on the deal and how much you are getting screwed.

    • @pkdude5334
      @pkdude5334 Pƙed rokem +2

      sometimes it's worth getting the dealer financing as it gives you more haggle room, but then just go ahead and refinance as soon as you leave. Just make sure there's no clause in the contract prohibiting you from doing that. Finance managers hate that because that big commission they got on the financing comes back out of their next commission check.

    • @718EngrCo
      @718EngrCo Pƙed rokem +11

      @@pkdude5334 a couple months ago I was at a Hyundai dealership looking at cars. I wasn’t planning on buying but mostly just killing time while my wife was shopping. The salesman told me that their current policy was they would only sell a car if it was financed through Hyundai credit, and you had to agree to a certain number of payments before you were able to refinance or payoff the car. They have lost their minds!

    • @andyp91
      @andyp91 Pƙed rokem

      Lol

    • @ryancox7155
      @ryancox7155 Pƙed rokem

      @@pkdude5334 bingo people think there so smart going to there own bank. When in reality there giving the dealer less room to move on the price. The dealer can make a lot of profit just off the financing and like you’re saying if you can beat the interest rate just re finance at you’re local bank. I sold a new yanko corvette once and we made over 8k in the finance reserve(what the bank paid us for sending them the deal) that’s 8k more we can move on price. If I was the sales manager I assure you that you’re not getting my best deal financing thru you’re own bank.