Singapore Airlines’ Handling of Turbulence Incident & Kate Middleton Portrait Ridiculed |
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- čas přidán 3. 08. 2024
- One passenger died and many others were badly injured after a Singapore Airlines flight from London to Singapore encountered severe turbulence, forcing the jet to divert to Bangkok. The terrifying incident has left many questions for observers; we discuss what we thought about SIA’s response. Elsewhere, an unofficial portrait of Kate Middleton commissioned by Tatler Magazine has drawn ridicule, with some even commenting that it was disrespectful to the Princess. Are people simply not understanding the artist’s intention, or was it really a bad portrait?
00:00 On this episode...
00:20 Intro
03:46 Singapore Airlines’ Handling of Turbulence Inciden
33:20 Kate Middleton Portrait Ridiculed
52:32 One Shiok Comment
57:05 One Shiok Thing
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Singapore Airlines’ Handling of Turbulence Incident
- How the Singapore Airlines turbulence incident unfolded | www.reuters.com/graphics/SING...
- CNA Explains: How often does turbulence occur, and how did it affect flight SQ321? | www.channelnewsasia.com/singa...
- Passengers injured in turbulence-hit SIA flight could receive varying compensation | www.straitstimes.com/singapor...
- No meal service when seat belt sign on: Singapore Airlines adjusts turbulence measures in wake of SQ321 | www.channelnewsasia.com/singa...
- SQ321 turbulence: Singapore Airlines apologises after injured passenger complains about carrier's silence | www.channelnewsasia.com/singa...
- Singapore Airlines death: Is climate change making air turbulence worse? | www.aljazeera.com/economy/202...
- AirAsia CEO Tony Fernandes has given a lesson in crisis management | PR Week | www.prweek.com/article/132800...
Kate Middleton Portrait Ridiculed
- Tatler magazine’s Kate Middleton portrait sparks debate | edition.cnn.com/2024/05/23/st...
- King Charles’ first official portrait by Jonathan Yeo unveiled | edition.cnn.com/2024/05/15/st...
One Shiok Comment
- Comments on YLB #527 | • Leong Mun Wai - Why Go...
- Comment by Marty | • Israeli PM Could Be Ch...
One Shiok Thing
- "I hope there's a statue in the making" | Jurgen Klopp watches emotional Liverpool tributes to him | • "I hope there's a stat...
- Joe Rogan Experience #2152 - Terrence Howard | • Joe Rogan Experience #...
Mics and Headphones from @shure | / shure
Chairs from @ergotune | ergotunecha...
Desk from @castlerysg | / castlerysg
Edited and mixed by Tristen Yeak
Thumbnail photo by Troy Mortier on Unsplash | unsplash.com/@troyscanon - Komedie
Singapore Airlines did a great job communicating with the public, providing timely and accurate updates as need to be, instead of the media which went into a frenzy which while seemed to communicate more frequently, the media's information seemed exaggerated or inflated.
From a branding angle, Tony Fernandes of AirAsia is always in the spotlight, unlike SIA’s Goh Choon Phong who keeps a lower profile. Given that, I think it's fine that Goh hasn't made many public statements.
I actually find SIA’s response to be very well coordinated. Although there was a death onboard, it was still a turbulence incident at the end of the day and not a crash so maybe a press conference was not necessary. Plus I doubt SIA had the necessary infrastructure (backdrop etc.) or clearance by the airport authorities to hold press conferences at their airport.
SIA labelled their FB updates numerically with timestamps and did not rush them out as many news outlets did, each of them reporting a different injury count. Some even used the wrong footage of another SIA turbulence incident more than 10 years ago in their news story.
The Thai news outlet also had to take back their report on the second death because SIA insisted on only one death which turned out to be true. Their response might have been “slow” compared to news outlets, but they’re focused on what’s happening on the ground and getting the facts right.
The CEO’s message was also clear and to the point, and took accountability for the incident which is not even their fault to begin with. The way he spoke shouldn’t be as big of an issue as it is because that’s just how he speaks (look up any interview he is in). His hospital visit and the care representative allocation to the injured passengers were probably already planned in advance and ready to be executed but that Australian man went for a press run instead of letting the crisis response take its shape.
Hello YLBverse. Today’s episode is about turbulence. 1st topic is one in the sky somewhat clear and invisible 2nd is a turbulence of artistic expression which is pretty clear. Poetry in the unseen and seen in this episode. Hopefully we get a follow up once the investigations are concluded for the sq321 incident . Condolences to the family who has lost a loved one.
To be fair to SQ and the CEO, I think he probably is doing all that is needed on the ground in BKK. I am not privy to anything SQ is doing, but I think keeping out of the limelight and focusing on the people on the ground and doing in-person action is what I would want to do as well. I'd agree that he should have not done the recorded video release, but held a live press conference and to let their corporate comms folks run it. When SQ006 had the on-ground crash in Taipei, the corporate comms and PR of SQ was, from what I can remember, very effective in information management. Communications is crucial at times like this. Open, honest comms. My gut feeling is that it is happening, it is just not in public.
Thanks for discussing this unfortunate incident. My trust in the pilots, the crew and all of Singapore Airlines is intact. The crew, I am sure, did the best they could - their training certainly came in useful. I am sure also that there are unsung heroes among the passengers who did what they could.
WRT the two royal portraits, I initially thought the one for Charles was silly, but it did take sometime for me to get to agree with it. Likewise for Kate's cover portrait. Like Terence's comment, it is not meant to be photorealistic. I think it is good drawing.
Were SIA crew belted in too? Why some has injury? Setting good example?
Have u taken a plane before?
Highly suspect not since u ask such stupid questions
Take the example of a school, where teachers have told the students to keep quiet. But some don't as it's normal all over the world. Within the premise of a school, the teacher has to enforce to make students keep quiet. Students by themselves cannot all be well disciplined. Likewise, imho, the airlines has the onus to enforce the belting up knowing better than passengers the risks of turbulence. Also the risk should have been made more clearly to passengers. Will being too clear scare passengers away? Nevertheless, the onus lies with the airlines imho
Was the injured crew belted in or broke the rules?
MH is not Tony F. tony is for air Asia fatal accident
❤ None of you talked about In-Cabin security camera footage right? Not one channel in the world has shown it based on my many searches. Is it :
1. No surveilance camera recording in this SQ as a policy or other reasons like privacy? Or
2. There is but no one knows nor asked?
If 1 is true, what happens when terror strikes or serious incident ? If no footage, will this affect investigation in such scenario?
If the crew did a good job at making sure all the passengers were all strapped in, would there have been less injuries?
All IFs, no allegations
Reason is simple. When under investigation will they anyhow release info so ppl will anyhow come out wth their own conclusions?
Have to be patient and wait. The black box is only recently retrieved by the authorities
@@hosay10 yes you are right. The fact remains as what I said, that Not One TV station even ASKED. The Fact that such pertinent question is totally not asked by any tv station any where in the world is strange . Under investigation the case may be, asking is still allowed in other jurisdiction like the wild wild west. So, if there is, they should say there is. If not just say it's not available. Chatgpt says some airlines intentionally don't record for privacy reasons. This means many do record. Given terrorism is real, the excuse for privacy lacks strength in justification
@@LonganLee Well again it's a very simple explanation.
Maybe one should put aside the conspiracy theory first.
Maybe news outlet did ask for more info however SIA declined the interview as they need more info themselves?
Do note this is in Thailand. SIA or even SG have no rights to interfere with their procedures, we ain't the west, that force other countries to their needs.
So if follow the west, if they themselves hv no info, their standard replies will also be no comments or not ready to answer. The critics will also spin their own narratives, and asked why agree to the interview when they know nothing, correct?
There is no way to cover up for this incident and abit too early to see whose fault.
Unlike this podcast just spinning to their narrative through the easier "popular" way to gain more viewers as many like you think it's going to be a cover up for SIA, which I can bet there is no way to cover up.
Not sure will there be video recording, but in this incident due to turbulence, whereby no criminal activities is involved, I highly suspect they would not release the full video.
In respect to the victims too.
Was the victim belted in ?
The passenger that died had a heart attack.
What caused the heart attack?@@HKG-gq4kp
@@HKG-gq4kpbut what caused the cause?
@@LonganLee likely rapid negative G-Force as a result of the 100-foot drop due to the turbulence.
@@sidewalkslam makes sense👍