TCGPLAYER customers will steal from you, take it and move along.
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- čas přidán 11. 09. 2022
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It's always that 15 dollar order that you shipped with 3 stamps in an oversized envelope that magically went missing lmao
I don’t resell gaming but I do Sportscards. I still learn so much from this channel. Best thing I learned here was how to print label right on PWE as well as pack the envelope like a pro.
That is awesome!
I live in North Jersey and if you ever want some free labor around a Pokemon set release I'd happily come and open some booster boxes and sort for you! I'm a small Pokemon card reseller so it would be great to get some real card shop experience and pick your brain on different things!
Interesting. I've compleated 200 orders now and nobody has claimed missing. However, the post office near me has started rejecting PWE's that don't have a non-machinable stamp on them. When I spoke with the post office they said they don't always return them to sender. Pretty fucked up but it's possible this is happening instead of people lying about cards not showing up.
Videos like these embody the "laugh or cry" mentality haha. You have great mental good sir
Dang been a minute good to see a new video!
I'd love you to share your tcgplayer block list. We all need to 'bann' together!
Appreciate all the content as I consider getting into all this!
From the buyer side, I've had about 6 of 45-50 packages go missing from TCG. Ironically, these have typically been in the $15-20 dollar range. One package that arrived after 8 weeks had been postmarked a day after I'd ordered it, but when I went to return the cards to the seller (my own loss on shipping) in the same packaging, new envelope USPS hassled me because the envelope was rigid and barely fit through the slot.
I'm sure there are plenty of people scamming for free cards, but 1) the USPS really isn't as great in my experience as yours and 2) plenty of sellers are unrealistic with the number of cards they cram into a basic envelope and I think this tends to correlate with the number of cards in a $15-20 order. Just my two cents
I agree, did orders myself for a while. But it got to the point of 8 hours of shipping a day, finally just hired out a part time worker. Well worth the money. We also have a full-time employee to help with the front, couldn't imagine running all of it by myself. Definitely hard giving someone that much trust / taking the hit for the first couple weeks to pay them. However, the increase in sales is well worth it.
Also, Magic does need to figure something out. SO many players switching from magic to other TCG's, just bad products they are pumping out. Currently have two different distributors for magic, going to drop to one by end of year.
yes I'm up to three employees but i still prefer to ship everything myself, its relaxing to me. My employees run the retail side of everything.
thanx for the update. man, you look not so tired anymore :)
Been binging your vids for a few days now and just wanted to say i going them fascinating and i think you're just an interesting person.
I appreciate that!
I'm still a smaller seller on TCG with almost 200 sells. I've already have had 3 claims of orders not showing up. All three were from New York. I don't know if NY has a higher lost mail rate or what, but I thought it was odd haha. And it was like you said, on the cards between that 10-18 dollar range
😮 wow must be people trying to pay for parking any means necessary
Wow this video is definitely what I need to watch , all these losses makes me weary of selling on tcg player, I would love to do tracking only but it seems unlikely because everyone would do that then 😅
Great video, I just started selling on TCG player this month and am curious how many orders won’t make it. I work at the post office for 26 years now, and pretty confident in the actual workings of the post office and getting the mail to people. That being said, I have a lot of orders currently in shipping limbo, so I’m eager to find out this info out.
You have a lot on your plate. Hopefully you get the help you need with same work ethic. If only you were in SoCal...I'd apply. Keep up the content. You may need a go-pro soon
Good idea lol
You could just make a copy/paste response to that question and send it off.
Charge all your buyers for tracked shipping, and tell them up front. There can be no mistake at all then. Your time is valuable, your profit is even more valuable. Great vid.
Tracked shipping isn't a guarantee though. The post office still manages to screw it up. It's happened to me several times.
I've had checks get misdelivered with tracked shipping and the only thing the post office did was said it was delivered in the complex.
@@LosDog yup. I get mail for my neighbors all the time, including packages, and they get mine too. Just the other day a neighbor came to my door with one of mine. If they hadn't been nice I would never had known. The post office isn't as efficient as he says. At least not these days. Over the last year it's been worse.
@@debbieallan5173 They do, but like under 1%, it should not be happening on a daily basis unless you're doing thousands of packages a day
@@TachibanaTengoku tell that to my mailman. I get two or 3 pieces of mail for my neighbors a week... now imagine how many my neighbors get for me that don't get returned? I just don't agree it's less than 1%. Ever since covid a lot of turnover has happened at most post offices and the new people aren't doing a great job. I've had to deal with my local post master more than once in the last 12 months and those are his words!
I actually had an order legit get lost. It was a $5 order. It’s honestly surprising, just because it’s so uncommon for items to go missing.
I bought a $9 card about 4 weeks ago and it still hasn't arrived. I mentioned it to the seller and its a crummy feeling knowing they don't believe you.
Great content, I live in Mexico, question, why orders less than 4 dollars are not tracked? I know is a thing from the post office but should not that be automated and give you a tracking number? Or they just doit to charge you more for that service?
Because it costs more than $4 to just get a tracking number, you would lose money
I feel jumpstart is a great let's get a group together and drink and not really worry about matching power levels
Yeah Jumpstart is not something I buy just to crack open it is something for the purpose of playing not collecting
I love the story of the funkos. Person buy a case. Pulls the grail. Then returns it to amazon. Amazon charges you a restocking free and then disposes it. The customer is not always right.... They do and will screw over the store to get their "grail" at the expenses of 11 other funkos that are trashed.
Happens at lest 5 times every restock to the point it’s break even or loose
I would have just put the card sorter in the back room of your store and then sound proofed it so it didn’t disrupt retail. That would have been so much more cost effectiveness and allowed you to do both at the same time.
1000-2000$ in soundproof foam
@@memenazi7078 so much cheaper than renting another office and the time saving because you could be sorting while running the store.
if i had done that i would have lost play space for 12-16 people
The Pokemon event was great! Well done thanks for all the hard work!
Glad you enjoyed it!
lol crazy thing is my experience is the opposite. never had an issue with a buyer on TCGPlayer saying they didn't receive a larger PWE order... on eBay, if for some reason I need to PWE because the standard envelope isn't working, like 75% of the time so far, buyer has come back and said they didn't receive the item, which i know is total BS. ebay buyers are so spoiled.
As a seller can you claim the "lost" orders as a loss when you do your taxes?
10:40 - Why not do a 5 - 8.00 min order? Or even $10.00 min order and offer free S&H or 8.00 min order and keep charging your .99 cent S&H?
I can’t imagine doing everything by yourself. I run tcg player Myself Full Time and make some videos on my channel. 24 hours is not enough time lol
Your gut paid off on Jumpstart 2
It did lol not going to bait me agin.
Now that eBay owns tcgplayer they will add the ability to buy shipping through tcgplayer within the year. They’ll be able to negotiate a better price for themselves with the post office and the profits they get from fees will explode.
How does the binder pos bill total over 1200 a month? I’d love to learn about all the additional fees
They charge a 2% commission on all online sales
@@rng-gamez ah, understood. I didn’t realize that added up to so much! Can almost pay for a helper
facts. rate of "i didn't receive my order" on tcgplayer is about 10% way too high
But if you add tracking, the rate miraculously go down.
The machine is no bother. The info is amazing! Do you ever keep unopened product for store “investment”? Like long term?
As a store we don’t keep stuff as investments, I like to churn the inventory as fast as possible so hanging onto things is not in my business model
@@rng-gamez But the products you didnt sell are automatic an investment....or am i wrong? ^^
Do you sell on TCGplayer Direct? What's your opinion on it? I'm not sure if you made a video or commented about Direct before.
It’s great for volume but it requires a lot of work.
What do you charge on trade nights for them to enter?
No it’s a free event, from my experience if you charge people are less likely to buy stuff. I keep most events free besides things with prize support
Hey there! I actually do enjoy this content and wanted to offer a couple pointers to help. I myself want to open a game store (as you know) and would actually like to see your channel succeed!
I don't have much to say other than making some visually engaging thumbnails and maybe adding some music to the background. Keep it up, though!
Thanks for the tips!
hire me haha
Do you still add tracking for orders over 25 on tcg player?
Yea 25-30 depending on where it’s going
@@rng-gamez shoot just shipped a couple 40s out without tracking. Here's to hoping 🤞
This dudes a legend
Honestly how much did the roca cost you
25k
Block the buyer that’s all we can do. That’s what I do in my tcg store.
Right now there is no block feature on the selling platform I was referring to.
@@rng-gamez gotcha. It just funny that 1-2 orders make it but the mid 10-19 orders won’t lol
I’ve had the post office lose non commercial packages that I mailed to a friend. Quality has gone down enormously since 2019-2020
Never just take the loss. I might just be a petty asshole but as someone who has sold online for years I report EVERY claim of items not received as mail fraud. you wont get your money or product back but if they are stupid enough to keep stealing they will get prosecuted. The USPS doesn't fuck around.
And you’re lack of and customer service is the reason I can’t trust sellers with my money…I want to sell too and this video is helpful to be aware of buttholes on both sides.
If someone spends $17 just pay the $3 tracking
If tracking was $3, sure. It is usually $4 to $5 depending on what side of the continent you are on.
You used to be able to add tracking to a large envelope and it was like $2, now you can only get tracking on a package and those start at $5.20. It sucks.
ONLY SELL IN PERSON
If you do that you will be closed in 6 months
I now sell, and haven't had a dispute yet, but as a buyer I only one time I didn't receive a pack of cards. I buy a lot! I contacted them, they were in NY, they said it shipped and just shipped me a new set immediately. I got the new set, and then the first order came in way after... I was like wtf..... I didn't want to tick anyone but I'm not paying for a duplicate order :/
You could have sent it back when you got it.
@@rng-gamez I did end up feeling bad about it. I was also mad that I had to wait past the 15 days.
@@anthonywolf943 didn’t feel that bad then
Anything over $10, tracking. Kinda like you, I'm not gonna sit around and play games or allow fuckwits to steal from us. I bake it into the margin so I know its profitable though.
It may not be worth your time but all you are doing is training customers to do this and it’s a snowballing problem.
I'm lvl 1 waiting to hit lvl 4 on Monday and it's driving me nuts thinking about people wanting refunds and ruining my feedback which I currently have 0 of..
it will all work out in the end :)
@@rng-gamez It sure did im lvl 4 100% feedback. No one asked for refunds and its La totally awesome!
Edit: Thank you btw I just did exactly what you said packaging and all. You the man!