Why the EA APP is a MAJOR Problem (Still)
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- čas přidán 26. 05. 2024
- While there was good news for sims 4 patches, updates and bug fixes, electronic arts games all continue to be impacted by the ea app not working, crashing, missing library/ dlc packs and more. And with a focus on live services, apps and launches alike poses problems for future games.
Sources
www.howtogeek.com/ea-app-not-...
s22.q4cdn.com/894350492/files...
www.lifewire.com/is-blizzard-...
www.ign.com/articles/blizzard...
• Andrew Wilson: Studio ...
Previous Video about Sims 4 Bug Fixes:
This was unexpected news! The sims 4 announced a new team to work on base game improvements, broken gameplay, packs and even major issues like the sims 4 crashing. Plus, there's a brand new laundry list for sims 4 including fixes for packs like: for rent, dine out, cottage living, high school years, growing together, and more.
Could this be because of pressure from sims competitors like life by you, inzoi or paralives? maybe, maybe not- but let's hope this is a better year for sims 4 content, sdx and patches.
Laundry List: www.ea.com/games/the-sims/the... - Hry
EA App should have never been forced on us until they got all the issues fixed.
agreed. it's really such an important part of their entire business model
The EA app also has an issue logging users out randomly, and constantly making them check off that they've read the updates TOS. Which I've read, and says as you play a game with online features EA will run a program that functions basically as spyware. Its to reduce cheating, hacking, and harassment among players, but could be scary if that software isn't properly implemented.
That's so scary 😮
This!!!
analytics tracking is becoming a norm, I'm afraid
After all the issues I had with Origin during The Sims 3 era this was exactly why I didn't want them to tie playing games to their app with no option to play without it.
For whatever reason EA just can't make a solid, stable, well functioning app. Then again, they have similar problems with most of their games so it's not much of a surprise.
I was very late to sims 3 so maybe that is why I didn't have issues? Though I also wonder of there are performance differences Mac vs windows
They need to do something ASAP! I am so sick and tired of having to restart the dang app just to get it to work DAILY! Like why should I have to do that to play sims 4
Shortly after installing the EA app after Origin, my MacBook Pro randomly had a pink hue on the screen after being idle for a while (on but closed). I restarted and it was fine for a while when using my browser, but then after opening Sims 4 and entering gameplay it flashed pink and shut down… my MacBook is brand new and I am VERY careful with CC & mods, flag for viruses prior to downloading etc etc.
Since updating everything this hasn’t occurred again, but it is still really concerning…
I hope EA can sort themselves out soon. They have such potential to be dominating the market, but they fall short every time😢
was this during or near a system update? I had some pretty weird visual stuff right before I updated.. but mine was different- never figured it out
Hope it doesn't happen again to you
@@SimmerErin yes! It was right before the latest iOS update.
It's so good to see more people talking about EA bad company habits and disregard for quality. I think this is a larger problem in the U.S. with most major corporations having tunnel vision on "growth" and profit, which results in them prioritizing their expenditures into aggressive marketing instead of fixes, job fulfillment and accountability. We've seen EA cut spending on job positions (remember last year's EA layoffs?), talk about utilizing AI where they can, shrink costs by thinning their products and selling them piecemeal, leave bugs unfixed in their games and apps, no customer service so there's no accountability, and market, market, market with more and more in-game ads, the shopping cart, and sales every other month.
Make no mistake, their new "fix-it" team is just a renewing of the QA people they got rid of years ago and they make a big announcement acting like they're doing us a favor when they never should have gotten rid of them in the first place. They know how to manipulate and care absolutely nothing for their products except for how much money they rake in. It's downright gross and unethical.
Thank goodness there is finally, FINALLY a bunch of competition on the horizon. My theory is, when Grant Rodiek (who was with them for 20 years) recently abandoned Project Rene to do his own simulation game, they finally realized the sea of sewage they were wading in from their own bullcrap and now, nearly 10 years later, they're trying to backtrack to plug a broken dam with a band-aid.
You could have just said the last paragraph because you basically just said they're now panicking and know the end is near but it's too late, people will think it's all talk and half-assed fixes.
agreed, it's not an EA exclusive issue by any means
Battlenet has been around for years and years. There's issues with login servers into Battlenet on every big release but that's about it. Nothing like EA App where stuff disappears. Does bug out rarely and you can't see your friend list but it gets fixed in less than a day. But bear in mind not only is Battlenet over a decade old, but it has far less games than EA App.
I've strangely not run into too many issues with EA App that aren't fixed with a restart other than it not giving an explanation why the app doesn't launch when I'm logged into multiple locations.
good! well in comparison lol I forget, are you windows or Mac
@@SimmerErin Windows :) I'm on Windows 10 though, I resist change.
@@NoDecaf7 Ha I resist changes too, so I understand. and I recall very much disliking new windows versions (new being relative
It keeps telling me to update it every time I turn on my computer. It goes through the cycle and then I have a short window to get it to run the sims. But it crashes a lot however it doesn’t stop my game from running since I have it in Steam as well. Hope you are having a great day and hopefully these horrible storms stop for a while. My fire radio has been going off constantly warning us of storms and tornado watches 😅 I live by Pittsburgh Pa and we never had this many tornado alerts in the past few years
every single time i start running the app i have to log in even though i shouldn't have to or i have to agree to the terms and conditions, it's so so so annoying. my game also crashed twice on the same day when i was placing lots to my savefile from the map view. that never happened before. the ea app and the whole sims gallery is so messy and bugged.
'Still a problem' sums up EA and so many of the other major publishers. The title of worst gaming company has become irrelevant, it changes every week, they're grouped together as 'one of the worst'. All this time and the app seems to be getting worse, not better. Thankfully, EA have very little that appeals to me and I can do without the couple of things that do appeal.
That statement from EA is nothing more than corporate speak and the investor day will be nothing more than that. It's just what they say to keep the shareholders happy and to back up their doubling down on live services. They all claim to be industry leaders despite the issues they all have.
The way I've seen people talk, EA is the industry leader. First to do something wrong or ( from what I've seen) only company that's doing wrong. I don't see anyone talking about other companies in this way. It's more like ' things happen, we understand '.
@@AutobotSimmer What people say doesn't matter, it's what the companies themselves claim about being the leader.
If you don't see anyone talking about other companies in that what then you really haven't looked very far. Ubisoft in particular has been getting stick for similar (and much worse) reasons as EA regarding their greed. Others have had their share too, it all depends on who the spotlight is turned onto at that particular moment.
I actually feel the sims statement should be distinguished from past statements, as it does have actions behind it. Like I said, I remain cautious and skeptical to see what comes of it
@@Elwaves2925 ah right. I retract my comment about not hearing anything about other companies. I watched Dr. Gluon play a pirate game from Ubisoft. I forget the name. $60 + micro transactions. Seems not everything but I don't know the ratio. The only other pirate game I know is Sea of Thieves. It definitely seems they didn't try when compared to that game but even without comparing, Ubisoft's game is just meh. Apparently they are known for quickly dropping the price at least 50%. Which if it's the same pattern for every game ( like after 2 months) they're hurting themselves.
I forgot Paradox. Cities Skylines 2 has angered people. From what I'm seeing, many in the Sims community would be praising them. The BG reviews are mostly negative and the DLC was given for free. From what I saw before the DLC was made part of the BG, the negative reviews were talking about the BG. So IDK if the dlc actually was bad or Paradox got the wrong message. It's interesting seeing LbU being delayed knowing this. Different devs but same publisher. Though my theory is it's not because of CS, but because of the goal to get history to repeat. I'm subscribed to one channel who played CS & CS 2, they brought up a few other channels who were talking about the issues and this person joined in. They don't play CS or 2. Seems like a successful boyxott, seeing dreams stats for number of players each month. I'm going to have to see what the number was in October when the game came out. Ok that's all the complaints I know of.
@@AutobotSimmer The most recent thing with Ubisoft was over their upcoming Star Wars game, with it's multiple editions and content locked behind those paywalls. That type of thing isn't new for them but it gained attention this time likely because it's Star Wars. Go back further and there's all the abuse of their workers (more than just crunch) which the higher ups refused to take any accountability for.
I seem to remember something with ActiBlizz as well, maybe Warcraft and/or Diablo related but I don't care for their games so don't follow their news too closely. Sony just had a load of backlash over their insistence on signing in to their network, which isn't possible in some countries. They backtracked in some cases but others were still screwed. If I could be bothered to look I'm sure Microsoft will have done something too and they did just close those studios, putting people out of work.
So as I say, one of the worst but not the only one. 🙂
Sims 4 was gone because my subscription had ended, the app said. It's not a big loss these days, but a funny error message since I haven't had an EA subscription for years.
lol and I don't even think that's how the subscription works, right? Doesn't it just provide discounts and early access to games
We often talk about things of this nature being a gaming problem with many companies. It's all part and parcel of an ongoing problem in our society at large. It's all about end-stage capitalism: the companies are so focused on making money that the customers they supposedly are trying to attract are no longer considered important. It's so frustrating!
People say "We should boycott the game (or whatever product is in question)!" But the number of people who hear about a boycott is so small in number that the companies don't notice (or if they do, they write those people off as "Oh, well. We're doing well enough without them.")
Seems you pointed out the why; end-stage capitalism. They know the end is near, soon ( though might be years) laws will be made to tell them this isn't right, give things for dirt cheap or free. So scramble to make money now. Which I think gets people saying 'f capitalism' more, laws should be made by now saying this is all illegal. Endless circle until the laws are officially made.
absolutely. looking at the larger picture I think is so important
I had one issue once. Claiming ts4 wasn't installed. Logged out, and restarted my computer to fix this. I think the app is like ts4; not everyone is getting an issue, but it seems like a few glitches are more common for the app vs ts4. I don't think EA can fix the app. They have to make a bew one which they won't. At least for many years. Well actually even if they do, probably won't matter since Origin was a disaster but not like the EA spp.
Typical customer service; some people are helpful and some hate their job.
You're right Erin, I'm early but i think most comments eill be because EA only cares about money, everyone stop supporting them.
I bought a game when they had their last sale day on the EA app i installed but i couldnt play it customer service told me to reinstall the app i did and then i couldnt acess the game i bought or the sims 4 the other game i have i was busy at the time and decided to give up for the day and try another time with customer service but i opened the app again sometime ago( without telling them about the problem) and now i can acess the sims 4 but not the game i bought basically back to square 1 im waiting to be less busy to reach CS again( i know when i bought i could had asked for a refund but i really didnt want a refund i just wanna play the game)
weird!! so you can get into sims 4 but not other games? can I ask what the other game is
@@SimmerErin i only have those 2 games the game i bought is alice madness returns
Is it weird that my only major issue is being signed out without my consent?
not weird, that's a common issue
I have a friend that really has trouble with the EA app, simply because he doesn't really speak english and the app isnt available in Dutch. Origin used to be available in Dutch, the sims itself is.
So yeah, languages one of the things they decided to cut costs on.
This makes it even worse that they force this app on you.
Dutch may not be a widespread language, but the Netherlands is a pretty big gaming country. But customer care is not in their vocab.
wow that's a large oversight
I've always had a problem where whenever I try to go into offline mode, when I open the EA App again, it just logs me out. I've had Internet problems this month and I had to Log in at least 10 times to get back into the EA App and go back into offline mode. Also, why us there no wishlist feature on the app?
I can attest I use a pc and my launcher is constantly crashing. I’ve also had titles disappear but they always come back.
do you notice any patterns
Always upon pc startup. If I don’t fully exit the app at end of use, it acts corrupted when I start.
I can not even open or play my game….
Edit: there needs to be anti lemon laws for these games….
can you not open the app, or the sims 4 itself
@@SimmerErin the sims 4 , the app comes up and everything but the my sims game goes blank . I’ve done several trouble shoots and still waiting on a resolution. I feel like I have a product I can not use.
And I still haven’t switched over. Had to use a work around to keep using Origin but it works like a charm even when I need to update the game or take advantage of sales
I would count how many times I got the “can’t connect to servers please restart the app” message; but we’d be here for years.
I had that happen to Dragon Age 2. It's installed fortunately, but it won't show in my library anymore unless I run it first, then the EA App remembers I own it.
I've had the EA App act as though none of my games are installed... exiting the app, restarting a few times, usually fixes it.
And sometimes I have to reconnect to the internet to re-sign in. I just wish the game that I bought didn't often force me to be online.
The EA app often forgets which packs I have disabled so I have to check game properties before playing every time.
Origin never had this issue.
there are a number of downgrades imo
I’ve not had a problem with packs disappearing… yet…. But Sims already took 5 minutes to open. Now that I also have to spend 5-10 minutes convincing the EA App to open before I can launch Sims and then still wait for that to load… it just takes too long and I just grab a deck of cards after work instead. 🤷🏼♀️
I'm excited about the Direct X 11 performance enhancer! It's about time our game ran more smoothly 🙏 But have modders actually confirmed that it will affect mods and CC and that we need to disable them? 🤔
I would assume it would impact mods
@@SimmerErin Yeah I was afraid so, thanks for your input!
I haven’t tried to play in a week or more because I don’t think I could get it to work last time so I’m just not sure what to do and I’m busy with other things.ill probably try again today sometime.i know I get a notification saying some of my packs aren’t available so i then have to re hair and re clothe my sims
I always log in through steam and leave the ea app to login automatically, I don’t even touch it. Had to do a terms of agreement update but that’s about as much as I’ve touched it.
Do you know anything about lby? I haven't heard anything since the statement about the delay last week. I'm worried if the game is cancelled..
only the delayed early access. I def will talk about it if I hear anything else
I doubt it'll be cancelled but there could be a long delay.
It's only been a week, it's way too early to hear anything new after that. As already said above, it's delayed again not cancelled and news will appear again when they have something to say.
@@Elwaves2925 yeah, even if it ends up being canceled (which idk it will) I think it'd be a bit before we knew . More likely they are trying to assess right now what the best step forward is
@@SimmerErinlby has been cancelled 😭
I'm a Mac player who recently switched to the EA App. The transfer was quite simple, shockingly; however, now it seems to take much longer for me to log into the game from the app. I will get a yellow bar at the top of the app saying it is taking longer than expected to load and that they are working on it. Soon after, the game appears, and I'm good to go, but waiting a minute before playing when I used to not have to is annoying. I guess it is minor compared to everything else going on with the game, but still one more thing to add.
yeah, I am a Mac player too. I wonder if Windows players have more problems
Thankfully I've had very little issues with the EA app. I had way more back when using Origin. The only thing I have to bitch about is that sometimes the app randomly logs me out and I have to log back in.
interesting! what issues did you most have w/ origin and do you play on Mac or windows
@@SimmerErin I'm on PC. I used to not be able to login to Origin constantly. The game wouldn't load etc... basically all the same shit everyone else seems to be having with EA lol.
awsome video friend my ea app keeps telling me i got no internet
see if this helps
czcams.com/video/Z_iRlX6Mm2o/video.html
@@SimmerErin ty friend got app working for now :)
You know, it's companies like EA that give live service games a bad rep., which sucks because live service could actually be good. It can create replayability for their game, and make sure their game always stays up to date with things. A company I think that does a really good job at this is Hoyo. Genshin, for example, is a live service game. They're always updating it with new events, quests, and even bug/quality of life fixes. They do a survey almost every month to make sure the game is satisfactory to you and even request that you leave any comments at the end. All while being FREE to play - optional in-game purchases that do make the game easier but unessential for gameplay. If EA could do this with their live service games, they wouldn't get as much backlash. Im not even asking that they make it to where theres no purchases, just that they pick and choose what should be a free update or pack more wisely. Like the suspected Romance Pack coming up, like really? You can make this a free update to one of the existing pack or to the base game. Just like how Horse Ranch should've been a free update to Cottage Living at the very least. My First Pet is a free update to Pets.
for sure, I once discussed the pros of the live service model too. sadly a lot of companies use it in a way that doesn't take advantage of its best possible pros
I stopped using the EA APP. I just click on The Sims 4 short cut and open my game that way. I have no issues at all. I can go into the gallery and go on-line . When I exit my game it opens the EA APP itself. Then I exit. Maybe that will work for others. 😃
I hate the EA app so much. I never thought I’d miss Origin.
yeah origin isn'
t perfect but I feel it has caused less problems overall
Its unfortunet yes. But the EA app does have its problems. I was playing one of my sims games on my pc a few days ago and at some point the EA app just crashed and closeing me out of my game. I was so mad too because I rite in the middle of building and creating sims for my thier new places. I HAD to re-start the app and I lost some info in what I was doing and rite b4 I was about to SAVE my game too. HAD to START OVER.
Was NOT happy about that either.
😠😤. So I HOPE EA fixes what ever is going on with the EA app. Becaue I DO NOT want to have a re-peat of a few days ago AGAIN.
That said ty for posting. 👍✌
I kind of think It has to cost the gameing company to have a bad launcher. say i have played a hour the last seven days. then for each hour the launcher is down. i get a cent on my steam acount or what ever place i bought the game. Not that it would matter much to me. But I am shure EA would find it better to fix their App. then have to give away money.
you;d think so. of all things, it seems to be one of the most important to optimize
My issue is I have Burnout Paradise & remastered and I can't hide the older one. Same goes for Need for Speed HP & remastered. Where did the hidden games option go?
Ok smartasses, I get it. "It's hidden". 🤣
Well, I haven't had trouble with the EA app lately, and I hope I don't start now. Problems or no problems, I think it's awfully harsh for people to say EA is the worst company. The Sims expands the idea of what every game has traditionally been.
If we're talking worst company in the US, I def agree there are far worse!
i miss origin so BAAAD
that says a lot
@@SimmerErin honestly 😭 EA's app I ALWAYS have to restart it if I wanna play TS4 and it's so annoying. origin never did that for me 💔
Silly me I thought I was the only one
def not