You might feel bad for being frustrated when talking to the employee, and everyone thinks you're so nice, but remember, that guy is essentially a willing minion for the Devil. "Do you understand how this is frustrating?" you ask him and he's like "well I'll make a note here that I talked to you". He's just another soulless bureaucrat; do not feel bad. He's a willing cog in the NY machine. He does not feel bad. He does not care about you at all.
Of course he doesn't care about you personally, just like you don't care about him personally. It's the nature of the work of any call center, no matter if it's about how to turn on your PC or how to handle a fine. You are having a shitty day and they are having a shitty job, you both just want the issue to be over ASAP, not to make friends. Also, "a willing minion for the Devil", "soulless", lol? That's a lot of judgment for someone for merely being willing to take a government job in their state. Unless you own your business, then you and I are all cog's in someone's machine just trying to get by. I never got why it was okay to dehumanize some low level employee working for the state, but not an equivalent person working for Apple, Amazon, etc.
@@Vreichenbachiana The abstraction layer of "people just trying to survive" is exactly why stuff like this keeps happening. Time to understand you *choose* how you survive.
At this point I want guided organ donorship. I want to exclude anyone with lastname pelosi, feinstein, biden, and similar, from obtaining my organs. And if they have voted democrat in the last 4 years, they cant get it either.
If you have legally separated your non profit from New York you might have grounds for a no contact restraining order against the state for ongoing harassment. Afaik their legal authority over you ends once you move your businesses out of the state. Have you reached out to the TX Attorney General they might be able to slap NYC?
I was about to comment something similar. I'm by no means an expert or a professional, but I've dealt with a lot of scammy, scummy landlords and property owners, and along with that the governing bodies over them. This seems like a clear cut case of harassment. One could argue that New York is retaliating, they are upset he took his business elsewhere instead of caving to their ridiculous behavior.
Not against NYS...you need some deep pockets...i've had tax attorneys tell me its cheaper to pay NYS than to fight a legal battle - even when NY is 100% in the wrong
Let's just call this what it is: a cry for attention. NY hasn't processed that you ended the relationship and is using every possible means to remind you that they're still there and still thinking about you, hoping that you'll come back. It's cruel to keep leading them on by responding.
Ghosting them doesn't work when you're a semi-public figure, and not fronted by a facaded fictional character, and run a business. You can bet that as long as you have money or a means of income, they will do anything and everything under the sun to get a piece of the pie, even if they have zero right, privilege or entitlement to it. Personally it might take the Supreme Court figuratively smacking them with one of the massive pylons in the front of the courthouse for the incompetent corrupts in NY state to get their heads out of their rearends and get their sheet together or get sued to hell and jailed, but who knows~
@@floydlooney6837 If the Gib locusts can get away with Gibery in New York and California, you can expect them to try it elsewhere. Their newest target seems to be Texas.
@@floydlooney6837 This statement is VERY under rated. That's why everyone needs to keep an eye on those two states because what happens there tends to bleed to the federal level.
I believe being able to keep that silent anger in check is a sign of a high intelligence individual. Being able to fume and smoulder without bursting out when it would be detrimental to activities/business is how people become successful.
@@ChronoSquare I'll tell you right now in dealing with people like Lewis when they go silent like that, so much as look at them the wrong way and going to the ER isn't exactly an unlikely scenario. Louis is very much ready to punch a hole into his wall at the start of this video
You'll never be free of them. I moved from NY to WA in 2016. After I left NY and no longer had any NY address, I updated my information with my car insurance company, as one does. When I tried to apply for a WA state license, to my surprise the office couldn't grant me one because apparently I had a suspended out of state license I needed to clear first. I hadn't a clue why it showed as suspended in their system. I tried calling NY DMV to find out what was going on, but wasn't able to get through to them. However my answer came in the mail soon after. I got a letter from NY DMV stating I had failed to maintain NY-state liability insurance on a NY registered vehicle-- since the exact date I changed my address to out-of-state with my insurance-- and "failure to respond to this notice within 10 days" may result in suspension of driver license and vehicle registration. I wasted countless hours over the following weeks trying to resolve this, being passed around to several departments, some of which were perpetually "experiencing unusually high call volume" and I recall that I would get my call transferred at 11AM and wait on hold until 2PM PST (5PM EST) when their office would close and their system would simply hang up on me. In the end I was able to get them to change the status on my license so I could at least start from scratch in WA instead of transferring, by which point I'd been driving without a license or registration for 2 months. But the letters still come. To this day, NY thinks I owe them hundreds of dollars in fines. I'm never setting foot in that wretched state again. Fuck NY.
As someone who’s never stepped foot in NY, these stories as well as Louis’ situation have just given me a reason to not even touch NY with a 10 foot pole because they’re just gonna start trying to fine me for poking them.
I worked in California for three months one time. I made just over $3000 working part time before getting a full time job in another State and leaving. I never filed because it wasn't worth the effort of filling out page after page after page after page of "non-resident" taxpayer to get like $25 they would have owed me. In May the next year I received a letter from California that said they "estimated" that I had made OVER $22,000 and I owed them hundreds in taxes, penalties and fines for not filing. I wrote them a letter that included my pay receipts from my employer and told them that that was my entire income while working in California and if they wanted me to file, THEY OWED ME MONEY. I received a letter 3 weeks later stating my case was "closed". Then FOR TWO MORE YEARS, after every tax season ended, I would get virtually the same letter from the FRAUDITORS at the California IRS with "estimates" of income earned in California along a claim of how I owed them hundreds in taxes, fines, and penalties.
Should have sent them a copy of the "closed" letter, plus a bill for your time, consulting for grammar, spelling, and content review. Every time they fail to pay, you then send them a bill at the end of the year for how much you estimate they owe you, plus a reasonable interest charge - the same as, say, a cheap card charges. 31% - compounded monthly.
It seems that these government collectors are just fishing they get someone`s name and they try to shake them down for money allot of people will figure that it`s better to just pay them off than hire a lawyer and fight them .And that`s just what they are counting on
An illegal immigrant is likely using your SSN to work in California. It's big business selling people's SSNs($1000 each) so anyone from anywhere can legally work in California, and then they don't file a return because they are committing identity fraud. Lucky for you only one person has that number, and not 10. Otherwise you would receive letters stating your estimated income was $250,000. They'll never arrest the fraudsters but they will fine the victims. Because in their minds there is no such thing as an illegal human...Except the ones who don't have any money left to take. They can do whatever they want, really.
At this point, I'd be about ready to find the most expensive lawyer I can find and start a lawsuit in Texas against New York for criminal harassment, extortion, and attempted wire fraud.
@@JimAllen-Persona There's some ways around this, but yeah generally it's really not as easy as saying "i will sue you here's my lawyer". There's more hoops to jump through suing NY than there are leaving it. 👍
In Michigan, I ran a business for about 15 years, then sold it, and filed all the paperwork with the state to terminate my business. They continued to fine me for non-payment of state sales tax for over a decade. The last time they put a lien on my house was 12 years after I filed the paperwork. After working with a lawyer, I discovered that state tax employees in MI work on a commission - they get a percentage of every dollar they collect - and they have qualified immunity that covers them even in cases of theft, fraud, and gross negligence, so all I could do is fight them in court at great expense over and over. Good luck.
@@tomtheplummer7322 Then there will be another fine, and another fine, and another fine. Just like they've been doing ever since he left. Pay the lawyer to get it taken care of now.
I feel your pain. I had a cybercafe in new york for three years. I closed it down but kept getting fines for three employees for the next four years. I kept sending them proof that the company was only me as a sole proprietor and i don't need workers comp. They are far worse than the mafia that's for sure. I'm glad i left that hellhole in 2020.
That might have worked a decade ago. Now our government will gladly walk all over you...and unless you of a protected class the media gives ZERO turds about it.
Stop for a year at best. Then they would go back to being assholes. How I know it? Because it happened before. This won't end until the root of this corruption ends. It is literally cultural.
Violation of interstate commerce, back to the civil war. Every time a bankrupt state starts looking for taxes, they attack neighbor states’ citizens for the money.
A few things. 1. Glad he got out of that hell hole. 2. He needs to take them to court. And since this possiably is a federal issue means it doesn't have to be held in New York. 3. I beleive his lawyer can file to have the case held in a neutral court. 4. He has years of proof of their incompedence and harrassment. 5. He should stream the case.
"Can you tell me this, this, or this?" "Well what I CAN show you is..." and not even CLOSE to ANYTHING he asked for- things that a gov't agency going after a person should ALWAYS BE ABLE TO ANSWER. This is a disgrace.
I work for the City of New York (for a different agency). There is so much inefficiency and lazy government employees who only do real work when they are forced to. The only time our Agency and any others pay attention to mailings is when they come from the person's attorney explaining the mistake AND threatening to sue. When that happens it gets bounced up to a supervisor or director. It sad that it has to come to that but this is the reality in NYC now. It's a complete sh*t show. There is zero accountability. If I didn't need to live here, I'd be out of here post haste.
@@ChronoSquare It's very much possible they actually cannot leave, maybe because of a sick family member who is unable to travel but needs care. There are plenty of reasons you actually cannot leave, even if you wanted to... an active warrant counts too ^^
My wife wanted to move our family to New York. I stood firm and said "over my dead body." Watching these videos makes me feel vindicated in never moving to New York.
When my Dad got a job in NYC (25 years ago) we settled in Connecticut instead to avoid some of these headaches. I think people settling in NJ is a similar approach
@@jimkelly4214 Because he doesn't want to pay a fortune to live in a shithole? If you want to live in a shithole you could at least move to a country where your money is extremely valuable
You need to send them a legal threat, repeating the information given several times, and several threats. Be sure to send to not only the department, department head, and city/county lawyers. They will then pay attention and get the issue resolved. i've seen this happen before.
The year is 2040 and Louis receives another fine from New York. After waiting on hold for 2 hours and getting nowhere with the representative, Louis suffers a stroke, heart attack, and broken keyboard. Unconscious, his 2028 smart watch (that he bought used in 2034) calls 911. Louis is taken to a local hospital and eventually upgraded to critical, but stable, condition. His doctors explain that he needs life-saving treatment from a specialist facility. That facility is in New York state.
Don't feel too bad. California tried to force me to pay capital gains tax on my house after a divorce and move to another state. They were insistent the property was an "investment property" since it was sold about a year after my move - my ex and a couple of my adult children were still living there but I was a resident elsewhere. It was fun sending them a copy of the divorce decree clearly stating it was my residence before the divorce and that the property was to be sold no later than the summer after I moved and that they were more than welcome to discuss the matter with my attorney in CA and the judge who signed the ruling.
You get hit hard if you try to move before two years are up, as they don't consider it a primary residence. Congrats on moving out of CA btw, I'm a recent escapee as well.
CalFTB will deliberately send notices to the wrong address to maximize fines by increasing the likelyhood that you'll never see it. They mailed a similar notice to my ex's SECOND ADDRESS HE MOVED TO YEARS AFTER WE SEPARATED with my name on the envelope, an address I NEVER LIVED AT, while all the time if they BOTHERED to look at the escrow paperwork my brother and I filled out when we sold our late mother's house, they would have known where to send it. The punchline being after I hired a tax preparer to do the work and prove they were full of shit (as she said,) they mailed a similar notice to my brother. At an address he no longer lived in, which was ALSO not on the escrow paperwork. At least the IRS is merely soulless and doesn't care about you as a person. CalFTB is blatantly evil and seeks to hurt people.
Same. These EXPLITIVES flagged my license. Couldnt reup in AZ because I owed $4 due to my registration not being revoked when I registered my truck in AZ. Add NY to the list of states ill never step foot in again....
The fact that "I don't know why I received this fine" is a standard menu option should tell you everything you need to know about running a business in NY.
If you're getting fined during a time period where your non-profit is registered in Texas, you might want to talk to the Texas state Attorney Generals office for guidance/help.
@@jakewatson2660 clearly the office of the state attornery general is literally the embodiment of a single person, who is the only one capable of doing anything on behalf of that state. So yes, because of the impeachment, the entire state legal apparatus is suspended./s
"I'm sorry for taking my frustration out on you" Meanwhile Louis is super calm and clear, not pushing an issue. Just because you _are_ frustrated, doesn't mean you're acting frustrated apparently.
He has a lot more patience than I do. I would tell them that they should be ashamed to be part of the cancer that is the criminal gang we call "government", who steal, kidnap and murder on a daily basis and we go along with it.
I closed my business in 2005 and informed NYS. They continued to bill me for years after that. I thought it was because I won an arbitration case against them but now I see they are just incompetent
Well, it's usually the election process, but the people of NY will never not elect someone with a "D" after their name, so they will continue to get the shit government they voted for.
I love how nice louis was to that employee and yet he feels like he took his frustration out on them just because he was frustrated inside. No worries louis. I think you were probably one of the most polite callers that guy had all day.
My thoughts exactly. He makes it clear he is frustrated with the situation but perfectly polite and with a pleasant tone. Seriously inspiring how he keeps it up.
that is what i try to dao when i call those lines. let my frustration shine trugh yet make sure not to aim it at the person at the other side of the line as that would deinsintivise them to help me to the full extent they may do otherwise
The call takers have to know the shady stuff going on. They hear about it everyday.. And chose to help rip people off.. They can take some being yelled at in exchange for robbing people.
@@neilsiebenthal9569 at the pay you get from working at a place like that you don't really choose. And having personally briefly worked at an apple callcenter.. nah. you only get a fraction and most customers call for normal things. Just listen to the convo louis had.. The callcenter employee has no idea the hoops louis had to jump through and the amount of bullshit put on him. the employee only talks to him once about a specific issue. Even if louis was to tell him everything he'd have a tough time validating everything. They only get snippets. The employee isn't robbing anyone. If anything they're getting robbed by living in a society where they need to get a shit job like that..
thanks for being so professional w the rep. I work at a call center and understand all the frustration people go through but ultimately the individual you speak to is just the messenger , although a key part of each company that represents the face of the organization, we are not the ones directly causing your issue. thanks for being so nice.
Call the TX attorney general's office and let them know what's happened to you. I live in Texas, and I guarantee they will not like NYS harassing one of their tax-paying businesses, especially when you have done nothing but attempt to comply with their ridiculous demands, and have done nothing wrong in the first place.
Also may be worth calling the federal congressional representative and senator. This is the kind of ridiculous story that can make its way onto the house floor or into subcommittees if reps know about it.
Same shit happens in the UK Louis. I received a fine for a traffic offence in a car I had never owned and it was from Transport for London, a city I have never driven in and only been to when I was 8 years old. The picture sent in was of a very definitely coloured gentleman in his late teens to early 20's, I'm very white and very 55 years old, driving a car I have never owned a single model of with a completely different number plate to any car I can remember owning in the last 15 years. I ended up in court where their lawyers were laughed out of court and I was awarded compensation for them wasting my time... This took over 18 months to finish🤣🤣🤣🤣🤣🤣
Same happened to me 2 years back. Now I haven't owned any vehicle or driven any vehicle since losing my license for medical reasons in 1988.. Didn't stop them sending me a fine for some "congestion charge" rubbish in London.. I went all the way to court and again it was laughed out of the room.. I got my hotel and my rail fairs returned.. but no compensation even though my name was printed in the damn newspapers !!!.. I'm currently looking at legal action against those papers for defamation as they printed I was fined by the court 3 days BEFORE the hearing date.
Bit like here in Australia where people have received speeding tickets from mobile cameras, all tickets are meant to be reviewed by humans before being sent out, but those humans must be pretty stupid or blind when the car is on the back of a tow truck in the photo.
I can relate. My grandmother owned a brownstone in NYC and they made her pay disability insurance even though she had no employees. Well, when I took over the billing operations I didn't pay and showed proof of no employees. The fines started and when I was able to reach someone, they told me just pay the insurance because it will be cheaper than court cost and fines since you can't win in court with them. Advice from counsel agreed so I paid. It's all a scam.
Let’s all send some love and appreciation to the compressor on Louis microphone, that manage to not clip into horrible distortion during Louis breakdowns AND seamlessly amplify his more soft spoken parts. Huge respect ❤
Oh man, I feel that "Louis has an aneurysm" section in my SOUL. It can be SO frustrating dealing with bullshit like that over the phone, and we've all been there in some capacity.
@@raven4k998 New York is already collapsing from it's incompetence. All of it's residents are moving to SouthWest Florida and driving the housing market up 200%
@@bable6314 And they will then vote for the same dumb shit that destroyed NY.. and the cycle repeats. I wonder if there should be a 5 year waiting period for new residence before they can vote in that new State.
You _can_ claim against them. They're agreeing that you use up your time to follow up on their work, and as done improperly, you charge them for the time you spend fixing their mistakes. Grammar, spelling, and content. Then you compound interest monthly. just like a credit card. They probably won't pay it - but you can then take that non-payment off of your taxes.
“They’ll reach out to you in about 10 business days” It’ll be 20 and they’ll send you another fine in the meantime 🤣 that you won’t receive in 30 days.. rinse and repeat 🔁
I'm sure you are right. Good customer support would be to resolve the issue right then and there over the phone -- which is why there was no chance of that. The state believed it had enough information to fine him, if they sit around thinking about it, are they going to get it right this time? Not a chance.
@@ieatvirgins Keyword was "good." Corporations are also just mini-states within the government meta-state. The bigger they are, the more they resemble the greater state.
@@SepticFuddy I have some bad news for you. Those big corporations are the ones with all the money and power - not these tiny stores like Louis's. He can cry all day about these problems that simply do not affect larger companies and they will ignore him. It's a doggy dog world.
There has to be a lawsuit in here somewhere. I'm not a lawyer, but this situation along with all the previous ones seems like fraud on a state level. If another business pulled this, it would be a slam dunk in court. I think the only way to resolve this is to sue New York. If there's a lawsuit, they'll have no choice but to stop.
I worked for the New York State department of Labor covid unemployment benefits division in 2020 and going off these questions I can figure out that he's using essentially the same system we used. We ask the same initial questions name email phone number employer ID (in our case SSN). All of that info went into a Google sheet that was pages and pages and sheets and sheets long. The "mainframe" was an exceedingly glitchy system from the early '90s. You could enter the SSN, and pull up an account the only way to tell if there are changes to the account made were notes left by the previous person. These notes were exceedingly sparse, generally used short hand that was unintelligible, and often contradicted previous statements or status of the account. You would see people saying that the applicant was approved for unemployment benefits but then they would have an "N" next to the approval box which means that they never received their unemployment benefits because that person forgot to type "Y" and hit enter. There was a secondary system where documents were uploaded through the website, this system worked decently well but in the time that took to upload and then have the documents reviewed could be months.
Louis a minor correction to your statement. They don’t stop even after you’re dead. I keep getting letters for a deceased family member. The state already has an official death certificate and a probate court authorization to transfer and close all accounts associated to the person. One year later after closing up everything, I’m still getting letters.
Even after Louis is dead and gone. The state of NY will continue to harass his family members. If they find a way to make a tear in the fabric of reality, they will harass him in the afterlife. A spiritual cockroach. I think I've found Louis's personal hell. And I thought you were only supposed to go through it AFTER your passing. Jokes aside robster. I hope you find peace one day. Good luck my friend.
Jesus, what a nightmare. For months after my dad died my stepmom kept getting missed payment notices in the mail from planet fitness, despite her calling and telling them to cancel his membership multiple times. They disappeared for a while, and then eventually a collections agency got involved. She ended up having to go in person and physically present a death certificate to some shit-eating manager at planet fitness, which she'd previously offered to do but they kept assuring her his account was closed and there was no need. All over maybe 120 bucks
My mother just got a letter from a magazine company saying they was going to turn her bill over to a collection agency. The bill was for $17. I shit you not. This was a threatening letter. It's even worse than that. The bill was from some autoship book they sent her without her consent. I had called and cancelled the autoship months before by e-mail. I was assured that it was taken care of she didn't need to pay for the book or return it. They had a 100% satisfaction guarantee. I had to call customer support and talk to manager. Once again I was told it was taken care of and just disregard the letter. We will see. I wonder how many older people they do this scheme to that would just go ahead an pay it.
@@jTempVidsI would have just told him you want to get sued over $17 or do you want to get this handled? Legally when you cancel something like that they are required to cancel it when you cancel it when you cancel it. It is actually illegal to keep someone subscribed to something that they cancel.
Looks like Louis is gonna need the right to repair that keyboard. This kind of bureaucratic nightmare is so frustrating, and you handled the phonecall way better than they deserved.
@@jTempVids Several years ago, there was allot of this crap happening in Sweden. people were threatened with collection agencies for comic book subscriptions. Many of those were less than 10$, just the fact of getting collection agencies involved to begin with slaps a 30-40$ collection fee on that. To even threaten someone for low amount of money is insanity, you have to be really out of touch/greedy and or desperate to want to go that far for such small amounts.
They want the money. I tried to open a business in AZ, and they wanted a form to register it. $50 filing fee. Every time I sent something in, they sent it back and said "you didn't tell us X. Expedited filing fee is $800." I'd send it back saying "that's on page 2 of your form I filled in." Then it comes back a couple weeks later "You didn't tell us Y. Expedited filing fee is $800." I'd send it back. "That's on page 3. Did you even look past the first page of the five-page form you sent me?"
This NYC harassment is having a Streisand effect bringing Louis more support than ever. I thank Louis for being brave ,informative and hilarious all the same.
I forgot, It was NY or California that wanted to put a tax for moving out? It is like a bad nightmare that you don't manage to shake off even when you are awake.
Talk to a lawyer about filing a FEDERAL LAWSUIT against New York for harassment. You signed the "surrender" paperwork therefore you are completely disconnected from New York. I now see why some places have "... void in NY,..." in some of their materials as they finally said "screw it, we'll just discriminate against you then and not do business".
I can not convince the state of California that I moved away 3 years ago. They keep insisting that I am a resident and that I owe them income taxes. It doesn't matter that I filed in a different state, vote in a different state and own property in a different state and haven't spent a single day in California since my move. None of that matters, if I do not pay them the money they want they will confiscate my bank accounts. This bs has to end.
I remember vaguely Linus from LTT talking about a similar thing, that if they as a company did ANY business in California they'd try to tax them as a Californian company, despite them being in... Canada.
@@serikazero128It's all one country and banks in another state will absolutely listen to a different state saying you owe money and need your accounts frozen. Taxes chase you down the same as any other debt. If you owed money to a person/company/whatever in a town on the other side of your country, it wouldn't matter that you moved, would it?
Hey Louis. Instead of dealing with this for 10 years, i think it would be a faster way to end it all is to request a full investigation on this matter. Ask that you need the matter to be looked into as to why you are still getting fines, and that you want all the documentation of the findings in a reasonable time(2 weeks). Then ask that your name be taken off the record, with proof that this has been done. I would make them sweat with this shit. If this doesnt work, then sue.
States are not scared of people, they are in charge of them. While I see your point you are only stirring a hornet nest of drama by doing so. Also, this is on the basic level and human problem. So once we find how to not make bs mistakes then this will finally pass.
At this point, I honestly don't think it's about incompetence anymore. Someone in NY state has it out for you Louis. But, don't let them win by losing it. Every time you fight back, they see that they can't get you. Hang in there! Also, you're awesome.
Nah there are plenty of people in his same situation with car insurance or other stuff that keep getting angry letters with fines from NY for nearly a decade. They just don't pay them and trash the letters
I don't think so this is just plain state corruption. They're desperate for tax money and are perfectly willing to engage in petty fraud on a wide scale to make it up.
It's just incompetence and bureaucracy and the fact that state employees aren't accountable to anyone and don't give a damn, they collect their check every week regardless. Government at it's finest!
To be positive, your struggle and exposé of New York City and its inhuman bureaucracy, rules and enforcers have been both entertaining to watch and very informative. Thank you for sharing.
Now if these were private individuals, a restraining order would be put in place. But when it's the state harassing an individual, they get away with it
You can increase amount of adrenaline in the guy on the other side but that is helpfull only if you want him to use the most primal part of his brain, in case of solving this kind of issues this is literally counterproductive...
@@Bialy_1 That is true, but a lot of people scream, yell and curse. BTW, being calm and understanding is amazing if you want to solve things. I'm tech support guy for long time, if you are calm and understanding, I want to spend time looking for solution with you and in most cases I will either solve it or contact directly the guy with needed access/experience/tools to fix your issue. So your problem doesn't have to take ~5 business days until the ticket will go through all the hoops, but ~5 minutes. But swearing and yelling makes me want to put you in some other queue where I don't have to deal with you ever again.
If it hasn't been said yet, the process NY is putting you though is the punishment for daring to move away. Sorry this is happening to you, though setting harassment charges to the people who head these divisions may help. Try the AG's office in your new state, he/she may be able to help since NY is crossing statelines to harass you.
Only problem there is that the AG of his new state has been impeached FOR CORRUPTION at this moment. Best to wait until after his trial in the Senate to see who will hold the office long term. Right now there is a "bench warmer" in the chair. Oops.
Just gonna mention again.... I drove on the toll bridge passing through Brooklyn moving from Maine to South Carolina. Pretty sure I paid the toll. They were quite pricey ($7 - 14 each time if I remember). A month later, we get 3 separate fines at $25 each for failure to pay. Never got a receipt for any of the tolls, so couldn't prove we actually paid. So we paid them. Then we get another 3 fines... for the fines we already paid, saying we never paid them. Called and gave receipts from the phone payments from the 1st fines. Get told: "Oh no, these are separate fines." Which is 100% BS, because I pulled $160 from the ATM just for tolls, and I had $37 and change left after the tollway. They sent a "final notice" threatening to put a warrant out for my arrest if I didn't pay the same 3 fines, a third time in a row. New York is a failed state. Incompetent, greedy, and corrupt to the core.
NY Bureaucracy 101. 1. In order to cancel NY car insurance you have to show the plates were surrendered. 2. Since we moved out of state we needed to get local plates to surrender the NY plates so we needed to register the car 3. In order to register the car we needed in-state DL 4. In order to get in-state DL we needed to surrender NY DL -- now we have non-NY DL, non-NY plates, and non-NY insurance we can finally return the plates. 5. In order to return the plates you have to fill out a form, that form requires an ID number that you need to login to a NY website to get. In order to login to that NY website you need your NY DL 6. In a month they will mail you a receipt that you can use to cancel your NY insurance despite having insurance through a new carrier in a new state for all this time. It's like they intentionally design these processes to be as painful as possible, they just don't care.
It's not that they don't care, it's that it benefits them. More fines, and more incentive for people to have "connections" in government who can handle it for them. The whole state is corrupt, and has been for at least a century.
@@Br3ttM I don't think so. The people running the system really do no care. They don't get the money from the fines, their salary will be the same regardless, and the revenue of New York? The state is 368 billion in debt. The city is another 100B in debt.
"While you wait to talk to a representative about getting your metaphorical skin flayed by the NY state, have you considered becoming an organ donor?!" You can't make this shit up. This transcends irony!
If you got a lawyer to serve them with papers and start the process of suing them for harassment fraud and extortion they'd probably get someone who can make the decision on your case to have a look at it.
When I moved away from Arlington VA they kept assessing a yearly car tax and sending bills to my new address. Virginia assesses a rather substantial tax on your car every single year-they call it a “personal property tax”. It took me over 2 years to finally prove them that myself and my car were halfway across the country. I had paperwork from the company that shipped my car out of Virginia, my new registration from another state, pictures of my new license plate, utility bills from my new address, etc. Apparently that wasn’t enough for them…
I ran into a similar situation when I was in the military stationed in Virginia. Because I was in the military I was not a resident of Virginia and did not have to pay personal property tax, but they still sent me a bill every year. If I didn’t fill out the paperwork that showed I was in the military and sent it back to them on time they would give me a non- waivable late fee on money I didn’t owe.
Just watching all this mess is tremendously frustrating, I can't even imagine what it's like living through it. The fact you can stay as calm as you do is extremely commendable.
You make, they take. They have different excuses for it, socialism being the most extreme, but it essentially all boils down to Gibery. You work and stay poor. They steal from you and get rich.
@@byleexs1991 I get that. But angry resistance is met with coercion and prison. Yes, these people literally used gangs to rob shop owners in 2020 and provided government cover for them. That doesn't even address what's happening in the public schools. It's utterly outrageous. So what do we do about it?
@@byleexs1991 I only half disagree. Sometimes intolerance is deserved but you should still generally try to remain calm. I can't see how you'd construe that as cowardly.
Dude. Im not even an employer, and yet after following Louis' sh*t-filled journey here, I would never want to live there if their government is run that poorly. It just sounds like a nightmare. How do you all New Yorkers put up with it? Furthermore, I didn't have much of an opinion on New York bere Louis. Now I've been swayed to having firm opionions based on this evidence. Louis, you are making a difference, sir.
There are upsides to living here. The public transportation being better than the rest of this country is one thing though it sucks that they're gonna increase the fare to $2.90 in like 6 weeks...
Get legal help with this. Get the big media involved as annoying as they may be. This is just pure insanity. Have a big hug and let us know how we can help!
Every time I see that you post another video about this saga I'm simultaneously flabbergasted yet not surprised at the same time. The chapter descriptions are spot on and I really appreciate that you share this pain with us - the shimmering veneer of NYC is much thinner than I would have ever expected.
0:35 I love how you also "put on" your happy face in order to deal with people over the phone who you know will likely be frustrating or at least the content of your time will be frustrating. Very helpful for staying calm and cordial 😅
*Yes indeed. When you smile whilst talking on the phone, folks can hear the difference and will respond more favourably. So like Louis, when you'd really prefer to rip someone's lungs out, keep smiling. Cheers!*
As a former call center worker i can confirm, one of the first things they teach you is that it is important to smile even when you want to scream. It comes through in your voice. I call it my customer service face(worked retail too) and it is crazy how different you act, look and sound when you put it on. I have seen some of my coworkers go from bitching and screaming to "employee of the month" in miliseconds.
Louis: Have your civil attorney send them a letter, on his letterhead, explaining that you cannot pay their fines because you do hot have a record of them sending you sufficient information (per your own internal policies) to prove that you owe the fines. Provide them with a convenient 455-page form to fill out, which must be filled out in orange ink, in triplicate (no photocopies), and returned to you via registered carrier pigeon, no later than the day before you mailed them the form.
You're way nicer to these people than I could ever be. That frustration that came out straight after the phone was hung up is exactly what that representative would have heard from me.
They're just peons doing a shitty job for shitty pay. They have no say over what the state is doing to you. Only an asshole would be mean to these people. It's like being mean to a waitress because the cook did a shitty job.
I really enjoy listening to you Louis. I am an electronics engineer from 1962. So that makes me quite old. But I am still working, now as a technician -- no headaches and stress. I have worked for this company for 23 years now and will likely remain here until some body part fails or they don't want me anymore. [Almost 84 years old now.] best wishes and good health!
At this point, I would sue NYC on the grounds of harassment, strictly to get back at them. This is beyond RIDICULOUS. Props to you for not ripping the poor dude on the phone a new one, but you did make it very clear this is an ongoing issue and this is beyond stupid.
I feel your pain. I was recently deactivated on Uber due to what basically amounts to a jaywalking ticket from 2002. If that jaywalking ticket was that important, then why did they authorize me as a driver for over a year, only to revoke that authorization for something that happened over twenty years ago that they already knew about? 7 hours on hold to even speak to a single person at the background check company, only for them to tell me that it was Uber's decision to prohibit me and give me a case number to reference. Called Uber support, and they swear up and down it was the background check company that deemed me unsuitable to work for Uber.
This resembles my experience with social security administration in trying to retire. It's a circus with clowns and all! They do not listen to you, they send your sensitive papers to other people then ask for papers they do not need again, then claiming my filing is fraudulent! Clowns yelling at me on the phone because they are incompetent. Sent my check 2/3 of what is suppose to be. I totally understand your frustration!
No one should ever pay taxes in New York ever again! Im sure you on a list somewhere! You have inspired me to yell at my local city council members in person here in Spokane Wa. Thanks so much for what you do binging to light how incompetent these city employees are!
As someone who worked phone support for years, I have to say I deeply appreciate you managing to keep it cool with the rep on the phone and for understanding that he specifically isnt responsible for al this dumbfuckery, and is therefor gimped in what he can do and by god, i know exactly how frustrating this is in NY. the whole system in this state is fucked
NY bothered me for 3 years over this nonsense when I moved out of state. I lived in WA and the govt was reasonable. Moved to VA and they are doing all the same dumb games as NY so Im moving and they can hold the bag for their imaginary fines or ignorance for not filing their own paper work properly. The post office is completely inept in my city as well and constantly looses my mail. Stay out of new york and all common wealth states.
say hello to jesse cruz at vccboardrepairs. he could use all the support he can get, given he has such an abusive employer. czcams.com/video/V_GEGB0lerU/video.html
I am a real estate investor who would love to open a small business to support one of my various hobbies.. but, thank you for confirming all the reasons I never intend to start a small business in this country. (dealing with nonsense real estate regulations is already far more of a job then it should be.)
Hi Louis, I ordered you a new keyboard to your repair shop. Its the least I could do youve provided great content over the years that I love watching. Enjoy!
The problem is that the big guys have the accountants and lawyers to dodge this bs, but it still gets applied to the small businesses, hindering their competitiveness.
I love this so much, because it feels so validating for anyone (myself included) that has dealt with incompetent bureaucracy multiple times to get the same, stupidly simple, issue taken care of, and felt like nobody is really listening on the other side of the phone. You are being handled, not helped.
I remember watching you discuss outrageous real estate around 2018 while walking around NY.... Im proud to see after a hiatus from watching that you moved away. I hope you are able to rid yourself of any financial attachment to that state. It is a hellhole.
You see, they cant steal money from you if you leave, so this is their last resort, a hissey fit to squeeze out the last few drops. I congratulate you for remaining firm in your position to refuse to pay for this corruption.
This reminds me of when my mother was trying to get a loan forbearance on her solar system (which she got scammed on) while she's trying to sell her house and the loan company kept asking for the same paperwork repeatedly. She sent it in 14 times between emailing it and mailing hard copies certified mail. The funny one was when they would get everything but the cover letter (which was required), even though all the other papers were attached to the cover letter, or it was a file attachment in an email with all the other forms and paperwork. They would also reject some of the paperwork, but never inform her it was rejected; she would only find out that it was inadequate when she called to check on the status of her case. She worked on that for several months, only to have them finally email her and tell her that she didn't qualify for a reduced payment, have a nice day. (No explanation as to why not.) Luckily for her, though, there's now a federal case against the solar company, and the loan company (perhaps in fear that they will be accused of being in cahoots with them) instituted a forbearance on everyone's loans for a few months.
You might feel bad for being frustrated when talking to the employee, and everyone thinks you're so nice, but remember, that guy is essentially a willing minion for the Devil. "Do you understand how this is frustrating?" you ask him and he's like "well I'll make a note here that I talked to you". He's just another soulless bureaucrat; do not feel bad. He's a willing cog in the NY machine. He does not feel bad. He does not care about you at all.
Of course he doesn't care about you personally, just like you don't care about him personally. It's the nature of the work of any call center, no matter if it's about how to turn on your PC or how to handle a fine. You are having a shitty day and they are having a shitty job, you both just want the issue to be over ASAP, not to make friends.
Also, "a willing minion for the Devil", "soulless", lol? That's a lot of judgment for someone for merely being willing to take a government job in their state. Unless you own your business, then you and I are all cog's in someone's machine just trying to get by. I never got why it was okay to dehumanize some low level employee working for the state, but not an equivalent person working for Apple, Amazon, etc.
They are an employee doing a job to survive.
@@Vreichenbachiana The abstraction layer of "people just trying to survive" is exactly why stuff like this keeps happening. Time to understand you *choose* how you survive.
At this point I want guided organ donorship. I want to exclude anyone with lastname pelosi, feinstein, biden, and similar, from obtaining my organs. And if they have voted democrat in the last 4 years, they cant get it either.
@@StHappyfaces exactly, just replace the "employee" here with "phone scammer" and suddenly it doesnt sound so good
You know Louis is pissed when he doesn't start with “Hey everybody hope you’re having a lovely day”
Exactly.
And he started with 0 comments.
He must be pissed rn
Same energy as going straight to credits with no ending theme.
And he mishandles his keyboard instead of letting his cats do it :)
*Blackberry:* You constantly tell me not to touch the keyboard, and you do *that* to it?
I thought the video was muted lol
If you have legally separated your non profit from New York you might have grounds for a no contact restraining order against the state for ongoing harassment. Afaik their legal authority over you ends once you move your businesses out of the state. Have you reached out to the TX Attorney General they might be able to slap NYC?
Hope Luis sees this
The TX attorney general Ken Paxton, has been impeached so he may have issues with that...
I was joking with my restraining order comment but if that's a real thing sounds like Louis needs it.
Here my upvote so Louis can see this.
I was about to comment something similar. I'm by no means an expert or a professional, but I've dealt with a lot of scammy, scummy landlords and property owners, and along with that the governing bodies over them.
This seems like a clear cut case of harassment. One could argue that New York is retaliating, they are upset he took his business elsewhere instead of caving to their ridiculous behavior.
You can take the New Yorker out of New York, but you can’t take New York out of the New Yorker. They love you Louis
...no they love his money 💵 and they want it😏😠
@@tomtheplummer7322 NY is like Mr. Krabs.
New York doesn’t seem to take him out of New York either
CA keeps sending me garbage too
I left five yrs ago, you'd think they'd understand by now
Can't take NY's dick from his ass without him dying and even then who knows
You should get a state attorney involved. They LOVE going after the governments of other states if they overstep their boundaries and jurisdictions.
Not against NYS...you need some deep pockets...i've had tax attorneys tell me its cheaper to pay NYS than to fight a legal battle - even when NY is 100% in the wrong
Maybe TX should pass an "employer restraining order" law, so you can put this in the past. You can't be the only one facing this problem.
should get a state attorney FROM a third state, say Hawaii, or Alaska, and just make it as crazy as you can
Or he could see if some lawyer wants to take the case pro-bono. I'm sure there is plenty of grounds for a lawsuit regarding this.
@@Kafj302Florida Man, Attorney at Law has entered the chat.
Let's just call this what it is: a cry for attention. NY hasn't processed that you ended the relationship and is using every possible means to remind you that they're still there and still thinking about you, hoping that you'll come back. It's cruel to keep leading them on by responding.
Ghosting them doesn't work when you're a semi-public figure, and not fronted by a facaded fictional character, and run a business. You can bet that as long as you have money or a means of income, they will do anything and everything under the sun to get a piece of the pie, even if they have zero right, privilege or entitlement to it.
Personally it might take the Supreme Court figuratively smacking them with one of the massive pylons in the front of the courthouse for the incompetent corrupts in NY state to get their heads out of their rearends and get their sheet together or get sued to hell and jailed, but who knows~
The Gib people run the West. Gib.
NY and Kalipornia think their laws should apply to every other state too.
@@floydlooney6837 If the Gib locusts can get away with Gibery in New York and California, you can expect them to try it elsewhere. Their newest target seems to be Texas.
@@floydlooney6837 This statement is VERY under rated. That's why everyone needs to keep an eye on those two states because what happens there tends to bleed to the federal level.
Louis being quiet is scarier than when he's ranting.
I believe being able to keep that silent anger in check is a sign of a high intelligence individual. Being able to fume and smoulder without bursting out when it would be detrimental to activities/business is how people become successful.
*Oh, Man! You just described my Dad's behaviour pattern when I was a young punk. That and Mom's long-handled wooden spoon.*
That's how you know he is really mad.
@@ChronoSquare I'll tell you right now in dealing with people like Lewis when they go silent like that, so much as look at them the wrong way and going to the ER isn't exactly an unlikely scenario. Louis is very much ready to punch a hole into his wall at the start of this video
You'll never be free of them. I moved from NY to WA in 2016. After I left NY and no longer had any NY address, I updated my information with my car insurance company, as one does. When I tried to apply for a WA state license, to my surprise the office couldn't grant me one because apparently I had a suspended out of state license I needed to clear first. I hadn't a clue why it showed as suspended in their system. I tried calling NY DMV to find out what was going on, but wasn't able to get through to them. However my answer came in the mail soon after. I got a letter from NY DMV stating I had failed to maintain NY-state liability insurance on a NY registered vehicle-- since the exact date I changed my address to out-of-state with my insurance-- and "failure to respond to this notice within 10 days" may result in suspension of driver license and vehicle registration. I wasted countless hours over the following weeks trying to resolve this, being passed around to several departments, some of which were perpetually "experiencing unusually high call volume" and I recall that I would get my call transferred at 11AM and wait on hold until 2PM PST (5PM EST) when their office would close and their system would simply hang up on me. In the end I was able to get them to change the status on my license so I could at least start from scratch in WA instead of transferring, by which point I'd been driving without a license or registration for 2 months. But the letters still come. To this day, NY thinks I owe them hundreds of dollars in fines. I'm never setting foot in that wretched state again. Fuck NY.
As someone who’s never stepped foot in NY, these stories as well as Louis’ situation have just given me a reason to not even touch NY with a 10 foot pole because they’re just gonna start trying to fine me for poking them.
Still voting Democrat?
Been there, never will go back.
New York needs to be sanctioned.
Someone moved and forgot to turn their plates in. Oof.
I worked in California for three months one time. I made just over $3000 working part time before getting a full time job in another State and leaving. I never filed because it wasn't worth the effort of filling out page after page after page after page of "non-resident" taxpayer to get like $25 they would have owed me.
In May the next year I received a letter from California that said they "estimated" that I had made OVER $22,000 and I owed them hundreds in taxes, penalties and fines for not filing. I wrote them a letter that included my pay receipts from my employer and told them that that was my entire income while working in California and if they wanted me to file, THEY OWED ME MONEY.
I received a letter 3 weeks later stating my case was "closed".
Then FOR TWO MORE YEARS, after every tax season ended, I would get virtually the same letter from the FRAUDITORS at the California IRS with "estimates" of income earned in California along a claim of how I owed them hundreds in taxes, fines, and penalties.
Should have sent them a copy of the "closed" letter, plus a bill for your time, consulting for grammar, spelling, and content review. Every time they fail to pay, you then send them a bill at the end of the year for how much you estimate they owe you, plus a reasonable interest charge - the same as, say, a cheap card charges. 31% - compounded monthly.
It seems that these government collectors are just fishing they get someone`s name and they try to shake them down for money allot of people will figure that it`s better to just pay them off than hire a lawyer and fight them .And that`s just what they are counting on
FUCG Califugginpornia, FUCG DemocRATs...!
An illegal immigrant is likely using your SSN to work in California. It's big business selling people's SSNs($1000 each) so anyone from anywhere can legally work in California, and then they don't file a return because they are committing identity fraud. Lucky for you only one person has that number, and not 10. Otherwise you would receive letters stating your estimated income was $250,000. They'll never arrest the fraudsters but they will fine the victims. Because in their minds there is no such thing as an illegal human...Except the ones who don't have any money left to take. They can do whatever they want, really.
Try and sort it out but if they keep at it. Get your state attorney general involved.
At this point, I'd be about ready to find the most expensive lawyer I can find and start a lawsuit in Texas against New York for criminal harassment, extortion, and attempted wire fraud.
He has the evidence compiled, that's for sure.
@@JimAllen-Persona *Correct*
@@JimAllen-Persona There's some ways around this, but yeah generally it's really not as easy as saying "i will sue you here's my lawyer".
There's more hoops to jump through suing NY than there are leaving it. 👍
@Volvith this is one of many reasons I welcome nuclear Armageddon.
@@JimAllen-Persona Texas will let him sue New York. 😀
In Michigan, I ran a business for about 15 years, then sold it, and filed all the paperwork with the state to terminate my business. They continued to fine me for non-payment of state sales tax for over a decade. The last time they put a lien on my house was 12 years after I filed the paperwork. After working with a lawyer, I discovered that state tax employees in MI work on a commission - they get a percentage of every dollar they collect - and they have qualified immunity that covers them even in cases of theft, fraud, and gross negligence, so all I could do is fight them in court at great expense over and over. Good luck.
Wow that is a disgusting case of conflict of interest...
Lol, It's like giving the prison keys to the thieves.
OMFG That is horrible.
It seems like you should be able to sue the state for that.
At that point I would simply refuse to sell to any resident in the State of Michigan.
Think it's about time to hire a lawyer to deal with this.
...probably cheaper to pay the fine than a NYC lawyer. Pretty sure he’d need one on the bar there.
@@tomtheplummer7322 That is what they are banking on. Literally.
@@tomtheplummer7322 Then there will be another fine, and another fine, and another fine. Just like they've been doing ever since he left. Pay the lawyer to get it taken care of now.
Hire an asteroid.
Better call Saul!
I feel your pain. I had a cybercafe in new york for three years. I closed it down but kept getting fines for three employees for the next four years. I kept sending them proof that the company was only me as a sole proprietor and i don't need workers comp. They are far worse than the mafia that's for sure. I'm glad i left that hellhole in 2020.
If you don’t take this to a news station this is going to keep happening. Once you call them out over the air I guarantee these things will vanish.
and a lawyer. This is beyond incompetence
The news? They dont care. And attorneys start at $10,000. What NYS is doing to small business owners is actually illegal.
Doubt it. They just don't care, that's obvious at this point.
That might have worked a decade ago. Now our government will gladly walk all over you...and unless you of a protected class the media gives ZERO turds about it.
Stop for a year at best. Then they would go back to being assholes. How I know it? Because it happened before.
This won't end until the root of this corruption ends. It is literally cultural.
At this point, you really ought to put up a donation service for legal fees to take them to federal court. This is beyond tyrannical.
I agree I would donate to help out
And who's gonna judge them, they?
Violation of interstate commerce, back to the civil war. Every time a bankrupt state starts looking for taxes, they attack neighbor states’ citizens for the money.
pain in the ass yes, however "tyrannical" is a word i don't think you understand.
A few things.
1. Glad he got out of that hell hole.
2. He needs to take them to court. And since this possiably is a federal issue means it doesn't have to be held in New York.
3. I beleive his lawyer can file to have the case held in a neutral court.
4. He has years of proof of their incompedence and harrassment.
5. He should stream the case.
At this rate, Louis and NYC will soon come up as the top search result for abusive relationship...
Amber heard better hold her shit together
"Can you tell me this, this, or this?"
"Well what I CAN show you is..." and not even CLOSE to ANYTHING he asked for- things that a gov't agency going after a person should ALWAYS BE ABLE TO ANSWER. This is a disgrace.
Could be worse, you could be dealing with CA.
I work for the City of New York (for a different agency). There is so much inefficiency and lazy government employees who only do real work when they are forced to. The only time our Agency and any others pay attention to mailings is when they come from the person's attorney explaining the mistake AND threatening to sue. When that happens it gets bounced up to a supervisor or director. It sad that it has to come to that but this is the reality in NYC now. It's a complete sh*t show. There is zero accountability. If I didn't need to live here, I'd be out of here post haste.
Yeah I feel for ya!
I suspect that's everywhere, corporations are just the same. Look at how Hertz treats their renters
You're just holding yourself hostage to the city. You can leave. They don't deserve you.
@@ChronoSquare It's very much possible they actually cannot leave, maybe because of a sick family member who is unable to travel but needs care. There are plenty of reasons you actually cannot leave, even if you wanted to... an active warrant counts too ^^
@@christophsiebert1213 nyc issuing warrants to justify keeping the city denizens hostage... smh
My wife wanted to move our family to New York. I stood firm and said "over my dead body."
Watching these videos makes me feel vindicated in never moving to New York.
When my Dad got a job in NYC (25 years ago) we settled in Connecticut instead to avoid some of these headaches. I think people settling in NJ is a similar approach
Send your dead body to space so they can never be "over" it.
Why?
@@jimkelly4214 Because he doesn't want to pay a fortune to live in a shithole?
If you want to live in a shithole you could at least move to a country where your money is extremely valuable
Good job.
"They will continue until I am dead."
Good to see that Louis is still an optimist.
Imagine thinking death will stop them
likely they will continue beyond that point.
They’ll continue asking for proof that he died and claim that his body is insufficient documentation
They'll keep going until New York no longer exists
They are a force of nature, a timeless idea, they are not human. They have always existed and will exist until the end of the world
You need to send them a legal threat, repeating the information given several times, and several threats. Be sure to send to not only the department, department head, and city/county lawyers. They will then pay attention and get the issue resolved. i've seen this happen before.
The year is 2040 and Louis receives another fine from New York.
After waiting on hold for 2 hours and getting nowhere with the representative, Louis suffers a stroke, heart attack, and broken keyboard.
Unconscious, his 2028 smart watch (that he bought used in 2034) calls 911.
Louis is taken to a local hospital and eventually upgraded to critical, but stable, condition.
His doctors explain that he needs life-saving treatment from a specialist facility.
That facility is in New York state.
The NY facility is not allowed to treat him because of an outstanding judgement against his business dating from 2024.
Ah yes, the stuff of nightmares
🤣🤣
Lol
Or worse, he wakes up already in NYC.
The horror...
Louis, do you need a hug?
Yes. Yes I do.
@@rossmanngroup (> '-')>
Aw, this is so sweet! Can I get in on this?
@@turperper Let them have their moment!
@@rossmanngrouphang in there chief, know that we love you.
Don't feel too bad. California tried to force me to pay capital gains tax on my house after a divorce and move to another state. They were insistent the property was an "investment property" since it was sold about a year after my move - my ex and a couple of my adult children were still living there but I was a resident elsewhere.
It was fun sending them a copy of the divorce decree clearly stating it was my residence before the divorce and that the property was to be sold no later than the summer after I moved and that they were more than welcome to discuss the matter with my attorney in CA and the judge who signed the ruling.
You get hit hard if you try to move before two years are up, as they don't consider it a primary residence. Congrats on moving out of CA btw, I'm a recent escapee as well.
CalFTB will deliberately send notices to the wrong address to maximize fines by increasing the likelyhood that you'll never see it. They mailed a similar notice to my ex's SECOND ADDRESS HE MOVED TO YEARS AFTER WE SEPARATED with my name on the envelope, an address I NEVER LIVED AT, while all the time if they BOTHERED to look at the escrow paperwork my brother and I filled out when we sold our late mother's house, they would have known where to send it.
The punchline being after I hired a tax preparer to do the work and prove they were full of shit (as she said,) they mailed a similar notice to my brother. At an address he no longer lived in, which was ALSO not on the escrow paperwork.
At least the IRS is merely soulless and doesn't care about you as a person. CalFTB is blatantly evil and seeks to hurt people.
Same. These EXPLITIVES flagged my license. Couldnt reup in AZ because I owed $4 due to my registration not being revoked when I registered my truck in AZ. Add NY to the list of states ill never step foot in again....
The fact that "I don't know why I received this fine" is a standard menu option should tell you everything you need to know about running a business in NY.
All you need to know about running a business in New York is this: don't.
Because he left his small hat at home
If you're getting fined during a time period where your non-profit is registered in Texas, you might want to talk to the Texas state Attorney Generals office for guidance/help.
Isn't the AG currently being impeached?
@@jakewatson2660 what would that have to do with the office of the AG doing AG office work? The work don't stop because some folks want someone fired.
@@jakewatson2660 clearly the office of the state attornery general is literally the embodiment of a single person, who is the only one capable of doing anything on behalf of that state. So yes, because of the impeachment, the entire state legal apparatus is suspended./s
"I'm sorry for taking my frustration out on you"
Meanwhile Louis is super calm and clear, not pushing an issue. Just because you _are_ frustrated, doesn't mean you're acting frustrated apparently.
But we both know they will absolutely hang up on you if you don't grovel constantly.
He was apologizing to the keyboard in advance
He has a lot more patience than I do. I would tell them that they should be ashamed to be part of the cancer that is the criminal gang we call "government", who steal, kidnap and murder on a daily basis and we go along with it.
@@SprDrumio64"I'm sorry little one"
I closed my business in 2005 and informed NYS. They continued to bill me for years after that. I thought it was because I won an arbitration case against them but now I see they are just incompetent
There's no punishment for government ineptitude. It's ridiculous.
organ donors save lives🤣🤣🤣
What are you gonna do about it? Vote? Lolololololololol monopoly of violence strikes again
New York is corrupt as it is inept.
Well, it's usually the election process, but the people of NY will never not elect someone with a "D" after their name, so they will continue to get the shit government they voted for.
@raven4k998
And taxes & regulations are the cause of a lack of organ donors, by increasing the number of people who need organs donated. ^_^
I love how nice louis was to that employee and yet he feels like he took his frustration out on them just because he was frustrated inside. No worries louis. I think you were probably one of the most polite callers that guy had all day.
My thoughts exactly. He makes it clear he is frustrated with the situation but perfectly polite and with a pleasant tone. Seriously inspiring how he keeps it up.
that is what i try to dao when i call those lines. let my frustration shine trugh yet make sure not to aim it at the person at the other side of the line as that would deinsintivise them to help me to the full extent they may do otherwise
The call takers have to know the shady stuff going on. They hear about it everyday.. And chose to help rip people off.. They can take some being yelled at in exchange for robbing people.
@@neilsiebenthal9569 at the pay you get from working at a place like that you don't really choose. And having personally briefly worked at an apple callcenter.. nah. you only get a fraction and most customers call for normal things. Just listen to the convo louis had.. The callcenter employee has no idea the hoops louis had to jump through and the amount of bullshit put on him. the employee only talks to him once about a specific issue. Even if louis was to tell him everything he'd have a tough time validating everything. They only get snippets. The employee isn't robbing anyone. If anything they're getting robbed by living in a society where they need to get a shit job like that..
@@liamvt2 they don't get to chose to work there or not? So you're saying NY city employees are slaves... Any proof of that?
Is New York your toxic ex? Cause it sure looks like you blew a fuse dealing with it.
I thought I had missed out on that one, but then saw this video posted.
thanks for being so professional w the rep. I work at a call center and understand all the frustration people go through but ultimately the individual you speak to is just the messenger , although a key part of each company that represents the face of the organization, we are not the ones directly causing your issue. thanks for being so nice.
Call the TX attorney general's office and let them know what's happened to you. I live in Texas, and I guarantee they will not like NYS harassing one of their tax-paying businesses, especially when you have done nothing but attempt to comply with their ridiculous demands, and have done nothing wrong in the first place.
Also may be worth calling the federal congressional representative and senator. This is the kind of ridiculous story that can make its way onto the house floor or into subcommittees if reps know about it.
Same shit happens in the UK Louis. I received a fine for a traffic offence in a car I had never owned and it was from Transport for London, a city I have never driven in and only been to when I was 8 years old. The picture sent in was of a very definitely coloured gentleman in his late teens to early 20's, I'm very white and very 55 years old, driving a car I have never owned a single model of with a completely different number plate to any car I can remember owning in the last 15 years. I ended up in court where their lawyers were laughed out of court and I was awarded compensation for them wasting my time... This took over 18 months to finish🤣🤣🤣🤣🤣🤣
Same happened to me 2 years back. Now I haven't owned any vehicle or driven any vehicle since losing my license for medical reasons in 1988.. Didn't stop them sending me a fine for some "congestion charge" rubbish in London..
I went all the way to court and again it was laughed out of the room.. I got my hotel and my rail fairs returned.. but no compensation even though my name was printed in the damn newspapers !!!.. I'm currently looking at legal action against those papers for defamation as they printed I was fined by the court 3 days BEFORE the hearing date.
@@PaulaXism This is why you are what is known as a "tax peasant."
@@PaulaXismshiiiiiiiet
Bit like here in Australia where people have received speeding tickets from mobile cameras, all tickets are meant to be reviewed by humans before being sent out, but those humans must be pretty stupid or blind when the car is on the back of a tow truck in the photo.
If only you can file a restraining order against New york.
good luck
Sue them for mental anguish.
i think he technically can as his business is no longer in new york and his none profit is also not in new york, this is just kinda harassment
How about that emotional damage
He can actually, he can file for harassment against them.
I can relate. My grandmother owned a brownstone in NYC and they made her pay disability insurance even though she had no employees. Well, when I took over the billing operations I didn't pay and showed proof of no employees. The fines started and when I was able to reach someone, they told me just pay the insurance because it will be cheaper than court cost and fines since you can't win in court with them. Advice from counsel agreed so I paid. It's all a scam.
Let’s all send some love and appreciation to the compressor on Louis microphone, that manage to not clip into horrible distortion during Louis breakdowns AND seamlessly amplify his more soft spoken parts. Huge respect ❤
He is a former recording engineer... Any chance you know what mic that is he's using?
I would like to know too.
I'd like to know his entire recording setup, honestly
@@matturner6890 I found a link in the description of a previous video - Blue Blueberry Condenser Microphone
@shangex4795Yeah, he mentioned it a few times in his general life advice videos
They need the money and they miss their cash cow.
"they will continue until I am dead"
I love the optimism you showed implying they will stop when you're dead.
I've always said that my identity is just a paper trail that can technically continue to exist without my involvement.
Or his mail will be even more fill same shit then never tell "will STOP".
Oh man, I feel that "Louis has an aneurysm" section in my SOUL. It can be SO frustrating dealing with bullshit like that over the phone, and we've all been there in some capacity.
I wonder how frequent these type of "claims" would be if you were allowed to charge New York for the time spent resolving their incompetent claims.
you'd be a billionaire if that was allowed and NewYork would collapse from their incompetence
@@raven4k998 "Too big to fail" heh
@@raven4k998 New York is already collapsing from it's incompetence. All of it's residents are moving to SouthWest Florida and driving the housing market up 200%
@@bable6314
And they will then vote for the same dumb shit that destroyed NY.. and the cycle repeats. I wonder if there should be a 5 year waiting period for new residence before they can vote in that new State.
You _can_ claim against them. They're agreeing that you use up your time to follow up on their work, and as done improperly, you charge them for the time you spend fixing their mistakes. Grammar, spelling, and content. Then you compound interest monthly. just like a credit card.
They probably won't pay it - but you can then take that non-payment off of your taxes.
“They’ll reach out to you in about 10 business days”
It’ll be 20 and they’ll send you another fine in the meantime 🤣 that you won’t receive in 30 days..
rinse and repeat 🔁
I'm sure you are right. Good customer support would be to resolve the issue right then and there over the phone -- which is why there was no chance of that. The state believed it had enough information to fine him, if they sit around thinking about it, are they going to get it right this time? Not a chance.
They'll just send the fine to some po box in Maine...
@@username7763I can tell you haven't worked in a big corporate call center, lol
@@ieatvirgins Keyword was "good." Corporations are also just mini-states within the government meta-state. The bigger they are, the more they resemble the greater state.
@@SepticFuddy I have some bad news for you. Those big corporations are the ones with all the money and power - not these tiny stores like Louis's. He can cry all day about these problems that simply do not affect larger companies and they will ignore him.
It's a doggy dog world.
There has to be a lawsuit in here somewhere. I'm not a lawyer, but this situation along with all the previous ones seems like fraud on a state level.
If another business pulled this, it would be a slam dunk in court. I think the only way to resolve this is to sue New York. If there's a lawsuit, they'll have no choice but to stop.
Nuke the entire city from orbit.
It's the only way to be sure.
Luis can crowdfund his legal costs and honestly a lot of us would help out just to stick it to corrupt gov't for once.
You have to renounce your citizenship in the city, you can't do that because they'll sue you for 10 million grands (10,000,000,000 dollars)
If you tried to sue NY they'll bleed you dry by dragging their feet and throwing paperwork and money at the lawsuit until you're bankrupt.
@@JimAllen-Persona Where do you get $300 an hour? Mine is only $75.
Are you hiring a whole dept team or just a lawyer?
I worked for the New York State department of Labor covid unemployment benefits division in 2020 and going off these questions I can figure out that he's using essentially the same system we used. We ask the same initial questions name email phone number employer ID (in our case SSN). All of that info went into a Google sheet that was pages and pages and sheets and sheets long. The "mainframe" was an exceedingly glitchy system from the early '90s. You could enter the SSN, and pull up an account the only way to tell if there are changes to the account made were notes left by the previous person. These notes were exceedingly sparse, generally used short hand that was unintelligible, and often contradicted previous statements or status of the account. You would see people saying that the applicant was approved for unemployment benefits but then they would have an "N" next to the approval box which means that they never received their unemployment benefits because that person forgot to type "Y" and hit enter. There was a secondary system where documents were uploaded through the website, this system worked decently well but in the time that took to upload and then have the documents reviewed could be months.
Louis a minor correction to your statement. They don’t stop even after you’re dead. I keep getting letters for a deceased family member.
The state already has an official death certificate and a probate court authorization to transfer and close all accounts associated to the person. One year later after closing up everything, I’m still getting letters.
I stand corrected.
Restraining order.
Even after Louis is dead and gone. The state of NY will continue to harass his family members. If they find a way to make a tear in the fabric of reality, they will harass him in the afterlife. A spiritual cockroach.
I think I've found Louis's personal hell. And I thought you were only supposed to go through it AFTER your passing.
Jokes aside robster. I hope you find peace one day. Good luck my friend.
you never know if those dead relatives won't rise up out of the ground and live for another 12,000 years. those letters may come in handy then.
It will stop after someone's death. Just not yours.
Jesus, what a nightmare. For months after my dad died my stepmom kept getting missed payment notices in the mail from planet fitness, despite her calling and telling them to cancel his membership multiple times. They disappeared for a while, and then eventually a collections agency got involved. She ended up having to go in person and physically present a death certificate to some shit-eating manager at planet fitness, which she'd previously offered to do but they kept assuring her his account was closed and there was no need. All over maybe 120 bucks
My mother just got a letter from a magazine company saying they was going to turn her bill over to a collection agency. The bill was for $17. I shit you not. This was a threatening letter. It's even worse than that. The bill was from some autoship book they sent her without her consent. I had called and cancelled the autoship months before by e-mail. I was assured that it was taken care of she didn't need to pay for the book or return it. They had a 100% satisfaction guarantee. I had to call customer support and talk to manager. Once again I was told it was taken care of and just disregard the letter. We will see. I wonder how many older people they do this scheme to that would just go ahead an pay it.
@@jTempVidsI would have just told him you want to get sued over $17 or do you want to get this handled? Legally when you cancel something like that they are required to cancel it when you cancel it when you cancel it. It is actually illegal to keep someone subscribed to something that they cancel.
Sounds like planet fitness are criminals
Looks like Louis is gonna need the right to repair that keyboard.
This kind of bureaucratic nightmare is so frustrating, and you handled the phonecall way better than they deserved.
@@jTempVids Several years ago, there was allot of this crap happening in Sweden. people were threatened with collection agencies for comic book subscriptions. Many of those were less than 10$, just the fact of getting collection agencies involved to begin with slaps a 30-40$ collection fee on that. To even threaten someone for low amount of money is insanity, you have to be really out of touch/greedy and or desperate to want to go that far for such small amounts.
They want the money. I tried to open a business in AZ, and they wanted a form to register it. $50 filing fee. Every time I sent something in, they sent it back and said "you didn't tell us X. Expedited filing fee is $800." I'd send it back saying "that's on page 2 of your form I filled in." Then it comes back a couple weeks later "You didn't tell us Y. Expedited filing fee is $800." I'd send it back. "That's on page 3. Did you even look past the first page of the five-page form you sent me?"
This NYC harassment is having a Streisand effect bringing Louis more support than ever. I thank Louis for being brave ,informative and hilarious all the same.
Lawsuit time for harassment. This has crossed the line. Fraud, waste and abuse.
One might even say it has crossed state lines.
The fact that government agency didn't care about confirmation that you received their letters speaks volumes about how little they care about you.
"I just work here."
Government employee “Don’t interrupt my porn watching time.”
I forgot, It was NY or California that wanted to put a tax for moving out? It is like a bad nightmare that you don't manage to shake off even when you are awake.
I believe it’s California that wanted to tax for leaving the state.
California
Both states do this. California just implemented this nonsense.
10 years tax, starting high then slowly decreasing. Because obviously they were a factor in your success.
All failed states put up walls, not to keep people out, but to keep citizens IN.
Another compelling addition to a series of videos anyone should watch before considering a move to NY. You should make a playlist.
Talk to a lawyer about filing a FEDERAL LAWSUIT against New York for harassment. You signed the "surrender" paperwork therefore you are completely disconnected from New York. I now see why some places have "... void in NY,..." in some of their materials as they finally said "screw it, we'll just discriminate against you then and not do business".
I can not convince the state of California that I moved away 3 years ago. They keep insisting that I am a resident and that I owe them income taxes. It doesn't matter that I filed in a different state, vote in a different state and own property in a different state and haven't spent a single day in California since my move. None of that matters, if I do not pay them the money they want they will confiscate my bank accounts.
This bs has to end.
i'm not from USA but, can't you guys just..... not pay? coz you moved away?
I remember vaguely Linus from LTT talking about a similar thing, that if they as a company did ANY business in California they'd try to tax them as a Californian company, despite them being in... Canada.
@@serikazero128 They can still go after people even if they move to another state. And things are only going to get worse, as the system infiltrates.
@@serikazero128 No because the State will put a lien on your property.
@@serikazero128It's all one country and banks in another state will absolutely listen to a different state saying you owe money and need your accounts frozen. Taxes chase you down the same as any other debt. If you owed money to a person/company/whatever in a town on the other side of your country, it wouldn't matter that you moved, would it?
Hey Louis. Instead of dealing with this for 10 years, i think it would be a faster way to end it all is to request a full investigation on this matter. Ask that you need the matter to be looked into as to why you are still getting fines, and that you want all the documentation of the findings in a reasonable time(2 weeks). Then ask that your name be taken off the record, with proof that this has been done. I would make them sweat with this shit. If this doesnt work, then sue.
States are not scared of people, they are in charge of them. While I see your point you are only stirring a hornet nest of drama by doing so. Also, this is on the basic level and human problem. So once we find how to not make bs mistakes then this will finally pass.
they will say they are looking into it and then do nothing for 6 months before finding a "system error" and then never tell louis
@@CrummyVCR humans make mistakes.
That's pointless, the only way to do this is pay whoever is running the database to make an "accounting mistake" and delete his record
@@CrummyVCR That how you know the system is corrupt. The state should be scared of people, not in charge of them.
Thank you for uploading this video
Lawyer up and sue for damages. 10+ years dealing with this shit. It's enough. This is abusive behavior from NY.
🤣🤣🤣
Or: do nothing until they sue him (if they ever do). Then win in court by presenting all the proof that he did everything correctly.
At this point, I honestly don't think it's about incompetence anymore. Someone in NY state has it out for you Louis. But, don't let them win by losing it. Every time you fight back, they see that they can't get you. Hang in there! Also, you're awesome.
Oh, they're definitely big mad.
Nah there are plenty of people in his same situation with car insurance or other stuff that keep getting angry letters with fines from NY for nearly a decade. They just don't pay them and trash the letters
IT'S ALL ABOUT THE BENJAMINS
I don't think so this is just plain state corruption. They're desperate for tax money and are perfectly willing to engage in petty fraud on a wide scale to make it up.
It's just incompetence and bureaucracy and the fact that state employees aren't accountable to anyone and don't give a damn, they collect their check every week regardless. Government at it's finest!
To be positive, your struggle and exposé of New York City and its inhuman bureaucracy, rules and enforcers have been both entertaining to watch and very informative. Thank you for sharing.
OMG, I just could not be as patient as you.
Now if these were private individuals, a restraining order would be put in place. But when it's the state harassing an individual, they get away with it
don't you wish you could put a restraining order out on a state?🤣🤣🤣
Every time you apologize for being difficult is just extra charming. You're probably the most patient person this guy's talked to in months.
You can increase amount of adrenaline in the guy on the other side but that is helpfull only if you want him to use the most primal part of his brain, in case of solving this kind of issues this is literally counterproductive...
@@Bialy_1 That is true, but a lot of people scream, yell and curse.
BTW, being calm and understanding is amazing if you want to solve things. I'm tech support guy for long time, if you are calm and understanding, I want to spend time looking for solution with you and in most cases I will either solve it or contact directly the guy with needed access/experience/tools to fix your issue. So your problem doesn't have to take ~5 business days until the ticket will go through all the hoops, but ~5 minutes.
But swearing and yelling makes me want to put you in some other queue where I don't have to deal with you ever again.
If it hasn't been said yet, the process NY is putting you though is the punishment for daring to move away. Sorry this is happening to you, though setting harassment charges to the people who head these divisions may help. Try the AG's office in your new state, he/she may be able to help since NY is crossing statelines to harass you.
This so much! They’ve all but said they’re going to get people to move back or stay one way or another!!
Only problem there is that the AG of his new state has been impeached FOR CORRUPTION at this moment. Best to wait until after his trial in the Senate to see who will hold the office long term. Right now there is a "bench warmer" in the chair. Oops.
Just gonna mention again....
I drove on the toll bridge passing through Brooklyn moving from Maine to South Carolina. Pretty sure I paid the toll. They were quite pricey ($7 - 14 each time if I remember). A month later, we get 3 separate fines at $25 each for failure to pay. Never got a receipt for any of the tolls, so couldn't prove we actually paid. So we paid them. Then we get another 3 fines... for the fines we already paid, saying we never paid them. Called and gave receipts from the phone payments from the 1st fines. Get told: "Oh no, these are separate fines."
Which is 100% BS, because I pulled $160 from the ATM just for tolls, and I had $37 and change left after the tollway.
They sent a "final notice" threatening to put a warrant out for my arrest if I didn't pay the same 3 fines, a third time in a row.
New York is a failed state. Incompetent, greedy, and corrupt to the core.
NY Bureaucracy 101.
1. In order to cancel NY car insurance you have to show the plates were surrendered.
2. Since we moved out of state we needed to get local plates to surrender the NY plates so we needed to register the car
3. In order to register the car we needed in-state DL
4. In order to get in-state DL we needed to surrender NY DL
-- now we have non-NY DL, non-NY plates, and non-NY insurance we can finally return the plates.
5. In order to return the plates you have to fill out a form, that form requires an ID number that you need to login to a NY website to get. In order to login to that NY website you need your NY DL
6. In a month they will mail you a receipt that you can use to cancel your NY insurance despite having insurance through a new carrier in a new state for all this time.
It's like they intentionally design these processes to be as painful as possible, they just don't care.
It's not that they don't care, it's that it benefits them. More fines, and more incentive for people to have "connections" in government who can handle it for them. The whole state is corrupt, and has been for at least a century.
@@Br3ttM I don't think so. The people running the system really do no care. They don't get the money from the fines, their salary will be the same regardless, and the revenue of New York? The state is 368 billion in debt. The city is another 100B in debt.
@@gorkyd7912 heh, that explains the GREED by a LOT.
You forgot to ask were they sent that new letter to. Odds are it went to that PO box.
I had the same thought--the one in a state he had never visited, let alone lived in.
"While you wait to talk to a representative about getting your metaphorical skin flayed by the NY state, have you considered becoming an organ donor?!"
You can't make this shit up. This transcends irony!
it's all about that sweet $$$
"Since you decided to leave our state, we would appreciate it if we could have at least your kidney"
Donate your heart so we can sell it to someone who needs it :)
If you got a lawyer to serve them with papers and start the process of suing them for harassment fraud and extortion they'd probably get someone who can make the decision on your case to have a look at it.
When I moved away from Arlington VA they kept assessing a yearly car tax and sending bills to my new address. Virginia assesses a rather substantial tax on your car every single year-they call it a “personal property tax”. It took me over 2 years to finally prove them that myself and my car were halfway across the country. I had paperwork from the company that shipped my car out of Virginia, my new registration from another state, pictures of my new license plate, utility bills from my new address, etc. Apparently that wasn’t enough for them…
I ran into a similar situation when I was in the military stationed in Virginia. Because I was in the military I was not a resident of Virginia and did not have to pay personal property tax, but they still sent me a bill every year. If I didn’t fill out the paperwork that showed I was in the military and sent it back to them on time they would give me a non- waivable late fee on money I didn’t owe.
What the actual fuck
Just watching all this mess is tremendously frustrating, I can't even imagine what it's like living through it. The fact you can stay as calm as you do is extremely commendable.
Hate me for saying this but being calm and tolerant to people who deserve intolerance is cowardly at least in my view.
You make, they take. They have different excuses for it, socialism being the most extreme, but it essentially all boils down to Gibery. You work and stay poor. They steal from you and get rich.
@@byleexs1991 I get that. But angry resistance is met with coercion and prison. Yes, these people literally used gangs to rob shop owners in 2020 and provided government cover for them. That doesn't even address what's happening in the public schools. It's utterly outrageous.
So what do we do about it?
@@byleexs1991 I only half disagree. Sometimes intolerance is deserved but you should still generally try to remain calm. I can't see how you'd construe that as cowardly.
I would be ripping my hear out at this point
Dude. Im not even an employer, and yet after following Louis' sh*t-filled journey here, I would never want to live there if their government is run that poorly. It just sounds like a nightmare. How do you all New Yorkers put up with it?
Furthermore, I didn't have much of an opinion on New York bere Louis. Now I've been swayed to having firm opionions based on this evidence. Louis, you are making a difference, sir.
Louis Rossman just goes to show you the reason why New York is the worst place in America to live🤣🤣
I'll second OPs opinion. I wouldn't have known to treat NY like an std without the videos covering this saga.
It's just like the rest of the mega cities in the country. It's all garbage lol
There are upsides to living here. The public transportation being better than the rest of this country is one thing though it sucks that they're gonna increase the fare to $2.90 in like 6 weeks...
Wait till he finds out that it's just as bad everywhere there's capitalism xD
I can feel this pain... Glad you uploaded it... And as usual... I learned something.
Get legal help with this. Get the big media involved as annoying as they may be. This is just pure insanity. Have a big hug and let us know how we can help!
Big media isn't really going to report on this unless they absolutely need to. Look at what happened with Epstein.
This. One time I can see not doing it. But the second time it happens?
At this point, sue them for criminal harassment, extortion, and attempted wire fraud.
@@Marco_Onyxheart If the attempted wire fraud sticks, mail fraud would.
21:44 I so solemnly swear, I shall not start, own, or even entertain the thought of owning a business in New York.
Thank you Louis.
Every time I see that you post another video about this saga I'm simultaneously flabbergasted yet not surprised at the same time. The chapter descriptions are spot on and I really appreciate that you share this pain with us - the shimmering veneer of NYC is much thinner than I would have ever expected.
0:35 I love how you also "put on" your happy face in order to deal with people over the phone who you know will likely be frustrating or at least the content of your time will be frustrating. Very helpful for staying calm and cordial 😅
*Yes indeed. When you smile whilst talking on the phone, folks can hear the difference and will respond more favourably. So like Louis, when you'd really prefer to rip someone's lungs out, keep smiling. Cheers!*
Its about mentality, Easier to try and being nice when you put on the "be nice" face, when you would rather be going all doom guy on the place.
Absolute agree friends
As a former call center worker i can confirm, one of the first things they teach you is that it is important to smile even when you want to scream. It comes through in your voice. I call it my customer service face(worked retail too) and it is crazy how different you act, look and sound when you put it on. I have seen some of my coworkers go from bitching and screaming to "employee of the month" in miliseconds.
Louis: Have your civil attorney send them a letter, on his letterhead, explaining that you cannot pay their fines because you do hot have a record of them sending you sufficient information (per your own internal policies) to prove that you owe the fines. Provide them with a convenient 455-page form to fill out, which must be filled out in orange ink, in triplicate (no photocopies), and returned to you via registered carrier pigeon, no later than the day before you mailed them the form.
Sov cit tactics don’t work
As hilarious as the thought of that is, it won't actually help Louis
@@PippetWhippet It's fun to imagine a fantasy world where it might though hahaha
@@PippetWhippetpolice tactics?
You're way nicer to these people than I could ever be. That frustration that came out straight after the phone was hung up is exactly what that representative would have heard from me.
They're just peons doing a shitty job for shitty pay. They have no say over what the state is doing to you. Only an asshole would be mean to these people. It's like being mean to a waitress because the cook did a shitty job.
"Sorry for being frustrated with you" your were a gem. People don't understand how hard they are making it to start/run a business.
I really enjoy listening to you Louis. I am an electronics engineer from 1962. So that makes me quite old. But I am still working, now as a technician -- no headaches and stress. I have worked for this company for 23 years now and will likely remain here until some body part fails or they don't want me anymore. [Almost 84 years old now.] best wishes and good health!
At this point, I would sue NYC on the grounds of harassment, strictly to get back at them. This is beyond RIDICULOUS.
Props to you for not ripping the poor dude on the phone a new one, but you did make it very clear this is an ongoing issue and this is beyond stupid.
I feel your pain. I was recently deactivated on Uber due to what basically amounts to a jaywalking ticket from 2002. If that jaywalking ticket was that important, then why did they authorize me as a driver for over a year, only to revoke that authorization for something that happened over twenty years ago that they already knew about? 7 hours on hold to even speak to a single person at the background check company, only for them to tell me that it was Uber's decision to prohibit me and give me a case number to reference. Called Uber support, and they swear up and down it was the background check company that deemed me unsuitable to work for Uber.
Put the idiots on a phone conference, and prepare some popcorn as the back and forth fingerpointing gets real spicy.
But seriously, fuck greedcorps.
The reply to this post got file 13'd by the big g.
Same with me when I was delivering food for a certain company, just because I had some misdemeanor arrests/convictions, all small potatoes.
This resembles my experience with social security administration in trying to retire. It's a circus with clowns and all! They do not listen to you, they send your sensitive papers to other people then ask for papers they do not need again, then claiming my filing is fraudulent! Clowns yelling at me on the phone because they are incompetent. Sent my check 2/3 of what is suppose to be. I totally understand your frustration!
No one should ever pay taxes in New York ever again! Im sure you on a list somewhere! You have inspired me to yell at my local city council members in person here in Spokane Wa. Thanks so much for what you do binging to light how incompetent these city employees are!
I’m in Australia and Spokane is my ideal location to settle in one day. It’s so beautiful up there in the pacific NW! 🎉
My favorite part is the start. This video could have been 20 minutes of staring disaprovingly at the letter sighing.
It probably was, but then he cut it because we all have that image in our minds already.
Welcome to Hotel New York. You can check out any time you want, but your money can never leave.
Or is it Herpes?
As someone who worked phone support for years, I have to say I deeply appreciate you managing to keep it cool with the rep on the phone and for understanding that he specifically isnt responsible for al this dumbfuckery, and is therefor gimped in what he can do
and by god, i know exactly how frustrating this is in NY. the whole system in this state is fucked
NY bothered me for 3 years over this nonsense when I moved out of state. I lived in WA and the govt was reasonable. Moved to VA and they are doing all the same dumb games as NY so Im moving and they can hold the bag for their imaginary fines or ignorance for not filing their own paper work properly. The post office is completely inept in my city as well and constantly looses my mail. Stay out of new york and all common wealth states.
say hello to jesse cruz at vccboardrepairs. he could use all the support he can get, given he has such an abusive employer. czcams.com/video/V_GEGB0lerU/video.html
Hi Louis, I'd like to report an injury. I fell down the stairs on my way to my work PC and now I am restarting every 3 minutes 😭
I am a real estate investor who would love to open a small business to support one of my various hobbies.. but, thank you for confirming all the reasons I never intend to start a small business in this country. (dealing with nonsense real estate regulations is already far more of a job then it should be.)
Hi Louis, I ordered you a new keyboard to your repair shop. Its the least I could do youve provided great content over the years that I love watching. Enjoy!
@@VCCBoardRepairs You can be honest, you are amongst friends. What did you fall down on and how much did it cost to get it removed? :-)
@@Nickle314is there a good case of herpes?
The problem is that the big guys have the accountants and lawyers to dodge this bs, but it still gets applied to the small businesses, hindering their competitiveness.
order NY with a cease and desist order and notice of do NOT contact ...EVER!
At this point Louis you should hire a lawyer to write up a statement threatening to sue. That is the only way they will stop.
I am genuinely amazed how Louis is calm and super polite despite all the situation. 🙌
Its called being "fake nice" and new yorkers are masters of this hahaha
You dont take it out on the call workers who had nothing to do with it
It doesn't help, and honestly it won't even make you feel better
Room for only one phone number. That says a lot ...
I LOVE BEING IN A HELLSCAPE RULED BY INFLEXIBLE COMPUTER DATABASES
Your patience with these people is seriously impressive. Most people would have sent them a mail bomb by now.
There are different forms of that make it a document of legal verbage
We passed your case to homeland security. Sincerely your IRS.
No, they wouldn't
I love this so much, because it feels so validating for anyone (myself included) that has dealt with incompetent bureaucracy multiple times to get the same, stupidly simple, issue taken care of, and felt like nobody is really listening on the other side of the phone. You are being handled, not helped.
I remember watching you discuss outrageous real estate around 2018 while walking around NY.... Im proud to see after a hiatus from watching that you moved away. I hope you are able to rid yourself of any financial attachment to that state. It is a hellhole.
You see, they cant steal money from you if you leave, so this is their last resort, a hissey fit to squeeze out the last few drops. I congratulate you for remaining firm in your position to refuse to pay for this corruption.
This reminds me of when my mother was trying to get a loan forbearance on her solar system (which she got scammed on) while she's trying to sell her house and the loan company kept asking for the same paperwork repeatedly. She sent it in 14 times between emailing it and mailing hard copies certified mail. The funny one was when they would get everything but the cover letter (which was required), even though all the other papers were attached to the cover letter, or it was a file attachment in an email with all the other forms and paperwork. They would also reject some of the paperwork, but never inform her it was rejected; she would only find out that it was inadequate when she called to check on the status of her case.
She worked on that for several months, only to have them finally email her and tell her that she didn't qualify for a reduced payment, have a nice day. (No explanation as to why not.)
Luckily for her, though, there's now a federal case against the solar company, and the loan company (perhaps in fear that they will be accused of being in cahoots with them) instituted a forbearance on everyone's loans for a few months.