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For the first one, on how nobody is considerate, so true.... And it's very noticable in stores. Customers tearing up or straling things 24/7 leaving trash on the ground, hiding trash in different places besides a trash can. Basically you see the worst of people when you work tetail. customer service "doesn't exist" because we're underpaid & not taught everything about where we work we're just expected to know already. & If its a Walmart or target ect.... Things in the store and where its located change daily 👀 none of us are informed of any changes we find out when we clock in or go shopping and notice somethings different. - and for me personally i have a learning disability, so i not only get confused easily i cant remember everything. And on a busy day i cant just up and take someone across the store to the opposite area of where i work. I also hate that I'm expected to know how a cash register works when its not even my department.
I'm from Colombia, living in US since 2016. What you say is something that happen nation wide. People in stores chatting while the clients are waiting in line to pay for groceries or whatever. It's just frustrating. In Colombia, when you have this kind of job you should take care of the clients soon, quickly and give close attention to clients needs. There, how people are productive in this kind of jobs is measure by the number of people they attend in an hour and the quality of your interactions with them.
The same as you!! Once the attended thrown the change of a subway ticket through that cabin's hole, where she supposed to gentile put there, and I had to take it all from the floor in the middle of the people's feet. I almost cried that day...
Yes that is what I felt when visiting the US (specially in Washington DC, not much that in Seattle and Sandiego I believe). It is a cultural shock to me as well. Thank you very much for sharing your experience and providing this good martial to practice English. I have found this format very useful. Learning English and different cultures in different countries simultaneously. Just wondering whether it is a contemporary social culture in the US or not...I am a bit reluctant to think it is based on individualism...
what i am interested about... did you, Julian, teach the workers you spoke about how they should behave themselves with the customers....a little bit at least...that could help them in future to do their work better...or to do their work in a proper way...even to write an email to customer service... or to their employer... will be useful ... so that he instructs their staff about the manners and attitude
2:45 This is the culture of New York. You guys in England want everyone to mind their business a little too much. Blasting music creates an atmosphere to be honest. If you noticed, Hispanic , Dominican, and Black culture is big into music and blasting it. Its actually something that is PART of the culture. In fact, it inflames passions when you tell them to turn it down. In DC, when a person told them to turn off the GoGo music, it became a social protest thing and people were blasting GoGo all throughout DC. Turning down the music is turning down the spirit and rhythm .
For the first one, on how nobody is considerate, so true.... And it's very noticable in stores. Customers tearing up or straling things 24/7 leaving trash on the ground, hiding trash in different places besides a trash can. Basically you see the worst of people when you work tetail.
customer service "doesn't exist" because we're underpaid & not taught everything about where we work we're just expected to know already. & If its a Walmart or target ect.... Things in the store and where its located change daily 👀 none of us are informed of any changes we find out when we clock in or go shopping and notice somethings different.
- and for me personally i have a learning disability, so i not only get confused easily i cant remember everything. And on a busy day i cant just up and take someone across the store to the opposite area of where i work. I also hate that I'm expected to know how a cash register works when its not even my department.
I'm from Colombia, living in US since 2016. What you say is something that happen nation wide. People in stores chatting while the clients are waiting in line to pay for groceries or whatever. It's just frustrating. In Colombia, when you have this kind of job you should take care of the clients soon, quickly and give close attention to clients needs. There, how people are productive in this kind of jobs is measure by the number of people they attend in an hour and the quality of your interactions with them.
LOL, I really enjoyed listening to the culture shock. In the UK things like that don't happen. We have this expression that customers is always right.
Hello! from Japan
The same as you!! Once the attended thrown the change of a subway ticket through that cabin's hole, where she supposed to gentile put there, and I had to take it all from the floor in the middle of the people's feet. I almost cried that day...
Thank you for this channel, I liked all your videos, it's so useful.
We trust ourselves 😎 and we love what u do ❤️
Yes that is what I felt when visiting the US (specially in Washington DC, not much that in Seattle and Sandiego I believe). It is a cultural shock to me as well. Thank you very much for sharing your experience and providing this good martial to practice English. I have found this format very useful. Learning English and different cultures in different countries simultaneously.
Just wondering whether it is a contemporary social culture in the US or not...I am a bit reluctant to think it is based on individualism...
Hello Julian. Question for you. Are you living in New York now? Thanks for answer me.
what i am interested about... did you, Julian, teach the workers you spoke about how they should behave themselves with the customers....a little bit at least...that could help them in future to do their work better...or to do their work in a proper way...even to write an email to customer service... or to their employer... will be useful ... so that he instructs their staff about the manners and attitude
Japanese do go to lengths to serve the customers as kings.
What were those weird gestures at the beginning??
Oh, I don't think I would feel good in NY.
Lol, you no longer said flat but apartment
2:45
This is the culture of New York. You guys in England want everyone to mind their business a little too much. Blasting music creates an atmosphere to be honest.
If you noticed, Hispanic , Dominican, and Black culture is big into music and blasting it. Its actually something that is PART of the culture. In fact, it inflames passions when you tell them to turn it down. In DC, when a person told them to turn off the GoGo music, it became a social protest thing and people were blasting GoGo all throughout DC. Turning down the music is turning down the spirit and rhythm .