I had a similar issue with my GX AXS transmission, it happened, since then, when I released the screw fixing the rear derailleur to the frame. Anyway AXS was new thing to me, hence I did not realize there is an exact process how to install it correctly and not just tighten it back. It produced some crazy things and sounds on 3rd cog, but when I followed the installation video from SRAM, ( called - SRAM Eagle AXS Transmission System Installation ) everything works well (for now). I will keep you posted if it appears again. I hope this helps!
Same thing for me in the 2nd highest gear. I am going to the shop so they can look at it. I have a few hundred miles on my 24 Supercaliber 9.9 XO, so not happy about this.
Some of the bikes we've seen this issue on has been fixed with a firmware update to the derailleur which gives it more range to micro adjust. This bike however also had a defective cassette with some janky teeth
Different drivetrain, but I had same exact issue and it was the chain. Wasn’t worn either, but swapping it fixed it.
Same problem on the same bike. I re-torqued everything and it worked. Axle was slightly under torqued.
I had a similar issue with my GX AXS transmission, it happened, since then, when I released the screw fixing the rear derailleur to the frame. Anyway AXS was new thing to me, hence I did not realize there is an exact process how to install it correctly and not just tighten it back. It produced some crazy things and sounds on 3rd cog, but when I followed the installation video from SRAM, ( called - SRAM Eagle AXS Transmission System Installation ) everything works well (for now). I will keep you posted if it appears again. I hope this helps!
Design flaw on the 3rd cog?
Same thing for me in the 2nd highest gear. I am going to the shop so they can look at it. I have a few hundred miles on my 24 Supercaliber 9.9 XO, so not happy about this.
same problem here. 14 miles new
Have you tried the derailleur micro adjust and check if it's a frozen link?
Same setup, exact same issue (3rd to cog). Brand new setup...
Some of the bikes we've seen this issue on has been fixed with a firmware update to the derailleur which gives it more range to micro adjust. This bike however also had a defective cassette with some janky teeth
You have frame alignment issues. Send back the frame under warranty
I’ll stick with OG AXS
i also love the og axs but hate the weak clutch on it.