How to Have a Good Conversation | Celeste Headlee | TEDxCreativeCoast

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  • čas přidán 6. 05. 2015
  • When your job hinges on how well you talk to people, you learn a lot about how to have great conversations - and most of us don’t converse very well. A great conversation requires a balance between talking and listening. This balance is important because bad communication leads to bad relationships, at home, at work, everywhere.
    Celeste Headlee has worked in public radio since 1999, as a reporter, host, and correspondent. She was the Midwest Correspondent for NPR before becoming the co-host of the PRI show The Takeaway. She also guest hosted a number of NPR shows including Tell Me More, Talk of the Nation, Weekend All Things Considered, and Weekend Edition.

    Celeste holds multiple degrees in music and still performs as a professional opera singer. She's the granddaughter of composer William Grant Still, the Dean of African American Composers. Celeste is an avid hiker, biker, paddler and dog walker.
    This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at ted.com/tedx

Komentáře • 3,2K

  • @adri.5357
    @adri.5357 Před 3 lety +6869

    4:31 1: "Don't multitask."
    4:53 2: "Don't pontificate."
    6:06 3: "Use open-ended questions."
    6:44 4: "Go with the flow."
    7:36 5: "If you don't know, say that you don't know."
    7:57 6: "Don't equate your experience with theirs."
    8:38 7: "Don't repeat yourself."
    8:58 8: "Stay out of the weeds."
    9:21 9: "Listen."
    10:41 10: "Be brief."
    *Please like this comment so it can stay up and more people are able to see it.*

  • @M_S_R_
    @M_S_R_ Před 7 lety +7150

    "Most teens at this time send over 100 texts a day"
    Me: *looks at phone*
    *two texts*
    -_-

    • @doibing9856
      @doibing9856 Před 7 lety +170

      You don't wanna live that kind of life anyway, it ends up being more depressing then simply doing a hobby. Mind you when you have your hobby you then can find other like minded individuals who are more than willing to look past your "flaws".

    • @oliviamae3281
      @oliviamae3281 Před 6 lety +38

      Trap-lord - me. None.

    • @haroldnick7731
      @haroldnick7731 Před 5 lety +8

      Its such BS

    • @franchescarivera8661
      @franchescarivera8661 Před 5 lety +9

      im definitely this person. its more convenient and less intrusive.

    • @Fgttn0009
      @Fgttn0009 Před 5 lety +7

      Franchesca Rivera same but my friends n I always take the opportunity to group call/FaceTime instead of txt

  • @ipekuu
    @ipekuu Před 2 lety +635

    Almost 7 years later this still has such a huge impact on everyone. She's absolutely great.

    • @tonyoman5018
      @tonyoman5018 Před 2 lety +22

      I didn't even realize how old this was till I saw your comment, the whole thing seemed very current

    • @TysonAllen99
      @TysonAllen99 Před 2 lety +1

      @@tonyoman5018 bitcoin

    • @tonyoman5018
      @tonyoman5018 Před 2 lety

      @@TysonAllen99 yes

    • @bencyber8595
      @bencyber8595 Před rokem

      ipek
      after how many years 😅

  • @obsidiansea
    @obsidiansea Před 4 lety +461

    I get sick of providing a "listening service" to people who just want to hear themselves talk. Everyone should take turns during a conversation.

    • @randyweaver6543
      @randyweaver6543 Před 4 lety +6

      Amen. Plus 1.

    • @Chuts89
      @Chuts89 Před 4 lety +25

      Apply the first advice she gave. If you don't want to be in the conversation, just don't be in it.

    • @marvinskywalker9607
      @marvinskywalker9607 Před 4 lety +1

      It's a matter of give and take mate.

    • @florisbackx1744
      @florisbackx1744 Před 4 lety +3

      You clearly missed the point.... (and so do all the people that thumbed up....) You are not there for you, you are there for the other, be open and listen. If you can't that's fine, but end the conversation. I you start the conversation with a me vs them the real conversation stopped before it even started. You have conversation to listen not to be heard! You can't learn from saying what you already know.If you focus on what you want to say you are not listening.

    • @taylemounes
      @taylemounes Před 3 lety +1

      @@florisbackx1744 can you rephrase and elaborate cuz ur point isn't clear enough (for me at least) to properly fathom.

  • @tooshoe1313
    @tooshoe1313 Před 4 lety +1937

    "Dont listen to reply, listen to understand"
    This is such a powerful quote and it really resonated with me. Thank you Celest!

    • @planetwnr8926
      @planetwnr8926 Před 2 lety +4

      I think it's important for me because I'm very impatient and unfortunately I try to interrupt to reply several times during the conversation, so I know it's really rude

    • @neolam2362
      @neolam2362 Před 2 lety +2

      You spot on Tasha! A good understanding keeps the conversation flowing. Don't forget an open-ended question is the best way to have better understanding.

    • @fjj310
      @fjj310 Před 2 lety +6

      However if someone keeps talking and shows no interest in the things you have to say, that person is selfish and wants control and domination.

    • @13SLUGGS
      @13SLUGGS Před 2 lety

    • @Omar-jx8xz
      @Omar-jx8xz Před rokem

      Tasha good. Celeste thank you 🙏 good morning ☀️ super nice way to start our morning conversation! Thank you everyone for this to take place in my heart ❤️

  • @soleilbleau7065
    @soleilbleau7065 Před 5 lety +2958

    Hears “don’t multitask” while reading comments.. lol my bad

    • @iccankmc1279
      @iccankmc1279 Před 5 lety +18

      Iol, i just wanna laugh...😂🤣

    • @tracy9451
      @tracy9451 Před 5 lety +6

      I love hearing new music on SPOTIFY and I color with super fine pens to relax. Can't do either properly at the same time. Truth is no one can multitask well.

    • @YamiSukehiro1
      @YamiSukehiro1 Před 5 lety

      I like u

    • @s2392
      @s2392 Před 5 lety

      exactly me😂

    • @Neonmirrorblack
      @Neonmirrorblack Před 4 lety +9

      People don't really "multitask" anyway. We switch tasks exceptionally fast, and well, but we don't, and never have been able to actually multitask all that well. If you were reading comments, then you were simply reading comments and barely able to pay attention to the talk.

  • @thessbprep
    @thessbprep Před rokem +43

    1. be present
    don't multitask, while having a conversation. Get out of the conversation if you want to, but if you wanna make a nice one then be present!
    2. don't pontificate
    if you wanna stay to your opinion without any oppurtunity for response or argument or pushback or growth, then write a blog. :)
    You need to enter every conversation assuming that you have something to learn.
    TRUE LISTENING REQUIRES A SETTING ASIDE OF ONESELF.
    Sensing this acceptance, the speaker will become less and less vulnerable and more and more likely to open up the inner recesses of his/her mind to the listener.
    EVERYONE YOU WILL EVER MEET, KNOWS SOMETHING YOU DON'T.
    3. Use open-ended questions
    Start your questions with who, what, when, why or how. Let them describe there opinion or their experience. Because then they might have to stop for a moment and think about it, and you're gonna get a much more interesting response.
    4. Go with the flow
    Just listen and ask related to their answers, just to be present. Never think that you've a clever question and you would forget and then you got tied to that particular thought of question and you're out of the conversation.
    Thoughts or questions might come to you and you let them come and go.
    5. If you don't know, say that you don't know
    Be honest about what you know and what you don't know. Do that, talk shouldn't be cheap.
    6. Don't equate your experience with theirs
    If they're talking about the trouble they're having at work, don't tell them about how much you hate your job. It's not the same, it's never the same. All experiences are individual. And, more importantly it's not about you. You don't need to take that moment to prove how amazing you are or how much you've suffered.
    "I've no idea. People who brag about their IQs are losers."
    Conversations are not a promotional oppurtunity.
    7. Try not to repeat yourself
    It's condescending, and it's really boring, and we tend to do it a lot. we have a point to make, so we just keep rephrasing it over and over.
    Don't do that.
    8. Stay out of the weeds
    Frankly, people don't care about the years, the names, the dates, all those details that you're struggling to come up with in your mind. They don't care, what they care about is you. They care about what you like, what you've in common. So forget the details. Leave them out.
    9. Listen
    Listening is perhaps the most, the number one, most important skill that you could develop.
    "If you're mouth is open, you're not learning." ~Buddha
    "No man ever listened his way out of a job."
    Why do we not listen to each other?
    We get distracted.The average person talks at about 225 word per minute, but we can listen at up to
    500 words per minute. So our minds are filling in
    those other 275 words. And look, I know,
    it takes effort and energy to actually pay attention to someone, but if you can't do that,
    you're not in a conversation. You're just two people shouting out barely related sentences in the same place. You have to listen to one another.
    "Most of us don't listen with the intent to understand.
    We listen with the intent to reply." ~ Stephen Covey

    10. Be brief
    A good conversation is like a miniskirt;
    short enough to retain interest,
    but long enough to cover the subject.
    All of this boils down to the same basic concept, and this is this one: Be interested in other people.
    GO out; talk to people,
    listen to people,and,
    most importantly,
    be prepared to be amazed.
    Thanks.

  • @michomichopolis1135
    @michomichopolis1135 Před rokem +135

    I totally agree with her. What I have experienced lately though is that my „skill“ of being a good listener is oftentimes exploited by people who love to talk about themselves, but in return don’t ask questions. And so conversations get really exhausting and one directional. And unfortunately I don’t get amazed too often by the content of it.

    • @kc-ss7sz
      @kc-ss7sz Před rokem +14

      Agreed. good listener is oftentimes exploited by people who love to talk about them selves. they don't care my time.
      some point, I needed to cut it out their talking.

    • @AMANSINGH-xw4iw
      @AMANSINGH-xw4iw Před rokem

      Thanks for my english assignment 💋

    • @shan2355
      @shan2355 Před rokem +2

      so agree

    • @delg1211
      @delg1211 Před rokem +7

      lol! Very well said. I have observed that too, and the path forward is an obvious one- and it's how you make meaningful relationships.
      I use to think it was my job to "help" the people who only talk about themselves, but hv since decided that was not my cross to bear. Politely exit from their story-telling / relationship, and give your energy to people more engaged in a meaningful exchange. 🌈

  • @massimobozzi1
    @massimobozzi1 Před 5 lety +2019

    I hate how much people interrupt. I leave most conversations unsatisfied because I end up shutting up to avoid interrupting, but most people don't return the favor.

    • @Chrysanthemum808
      @Chrysanthemum808 Před 5 lety +100

      Massimo Bozzi I hate being interrupted, too, and I’ll do the same thing. However, there were a couple of people who I’m friends with who often interrupted me, and I got so irritated especially while trying not to forget what I was trying to say (and I’m naturally pretty quiet), I interjected with a stern voice, “I was still talking.” Or “Please don’t interrupt me.” I didn’t like having to do that because I felt really rude, but I had enough of that treatment.

    • @tts626
      @tts626 Před 4 lety +32

      Yeah, it's not often fair. But sometimes shutting up like that, you can just let them go until they run out of steam. But I think there are ways to interject and take back control, especially by asking relevant questions that help to create dialog. If the person never asks you about anything though, probably not worth your time. Sadly, for me anyway, that's a lot of people I know.

    • @armineser1706
      @armineser1706 Před 4 lety +16

      @@Chrysanthemum808 Try "can I just finish this point?"
      I'm not a good conversationalist and you are actually helping me by insisting on your rights.
      It's not rude. On the opposite you say yourself it "costs" you something.
      However if you avoid me in future, you may be rude. Even though it's my fault.

    • @David-gg9kv
      @David-gg9kv Před 4 lety +11

      Most of the people in this thread care way to much about what others think, yes you want to be nice but sometimes you have to be rude every now and then to get what YOU want

    • @ericblum3915
      @ericblum3915 Před 4 lety +2

      Beta! Lol

  • @MrSpitfireMustang
    @MrSpitfireMustang Před 5 lety +7379

    Notes from video:
    4:31 1. Don’t be half in half out of the conversation. Be in it or out of it.
    4:53 2. Don’t pontificate. Stating an opinion without the opportunity for response, argument or discussion. Enter every conversation assuming that you have something to learn. Set aside your personal opinion. Everyone you meet knows something that you don’t. Everyone is an expert in something.
    6:06 3. Who, what, where, when, how? Let them describe it.
    6:44 4. Go with the flow. Thoughts will come and go.
    7:36 5. If you don’t know, say that you don’t know. Talk should not be cheap.
    7:57 6. Don’t equate your experience with theirs. If they’re talking about the time they lost a family member, don’t start talking about the time you lost a family member. If they start talking about the trouble they’re having at work, don’t start talking about how you hate your job. It’s never the same. All experiences are individual.
    8:38 7. Try not to repeat yourself. It can come across as condescending and it’s really boring. We tend to do it a lot in work situations and conversations with our kids.
    8:58 8. Stay out of the weeds. People don’t care about the minutiae. What they care about is you.
    9:21 9. Listen. This is the most important.
    • If your mouth is open you’re not learning - Budda and every Dad there ever was.
    • No man ever listened his way out of a job - Calvin Coolidge.
    10:41 10. Be brief.
    • A good conversation is like a mini skirt; short enough to maintain interest, but long enough to cover the subject.
    Be interested in other people.
    Everyone has some hidden amazing thing about them.
    Go out, talk to people and prepare to be amazed.

    • @marylane5281
      @marylane5281 Před 5 lety +212

      Some of us make mistakes in conversation because we panic when there is silence or feel uncomfortable that we wont provide what the other person needs

    • @mrrocksmithy
      @mrrocksmithy Před 5 lety +101

      Dangit I should have looked at the Comments before I made my own notes -_-

    • @zara3327
      @zara3327 Před 5 lety +17

      Thank you

    • @fredericaaclare3208
      @fredericaaclare3208 Před 5 lety

      Meaty Ogre ‘

    • @bhushanjain6272
      @bhushanjain6272 Před 5 lety +13

      thank you so much

  • @jadorelefrancaisbeaucoup
    @jadorelefrancaisbeaucoup Před 11 měsíci +13

    "A good conversation is like a miniskirt; short enough to retain interest! but long enough to cover the subject."
    Amazing quote

  • @lonceyelie4299
    @lonceyelie4299 Před rokem +11

    You never stop learning, so just keep listening. Listen to understand and not reply. That was amazing

  • @lisandroge
    @lisandroge Před 7 lety +169

    1-Be present
    2-Enter enter every conversation assuming you have something to learn
    3-Use open ended questions
    4-Go with the flow
    5-If you dont know, say you dont know
    6-Do equate you experience with theirs
    7-try not to repeat your self
    8-forget the details, only focus on expressing your self.
    9-LISTEN
    This is only for review purpose. If you havent seen the video pls watch it first then read this. And if you where reading this during the video pls restart it and watch it with you full attention.

    • @GoBlue7171
      @GoBlue7171 Před 7 lety +2

      10 - be brief

    • @datnguyen9999
      @datnguyen9999 Před 7 lety +2

      "3-Use open ended questions" not all conversations revolve in questions. you also forgot to mention the most important thing. to Listen !

    • @mistaahpaul5632
      @mistaahpaul5632 Před 7 lety +19

      No.6 Don't equate your experiences with theirs

    • @marycremin2835
      @marycremin2835 Před 7 lety

      ignis (,54&7

    • @AdGalsFL
      @AdGalsFL Před 7 lety

      . C x Cx

  • @SeanTheDon17
    @SeanTheDon17 Před 8 lety +751

    "Be prepared to be Amazed" The final and strongest words.

    • @doibing9856
      @doibing9856 Před 7 lety +8

      I used these techniques and noticed an immediate difference instantly with my wife and friends. Honestly i think my problem was with listening as with most people.

    • @williamhornal6324
      @williamhornal6324 Před 5 lety

      Doi Bing 0

    • @ICEknightnine
      @ICEknightnine Před 5 lety +4

      Me: **prepares self to be amazed**
      Loud Minority: **race baiting, labeling people nazis, and witch hunting**
      Me: "Ok that's enough attempts at social interaction online for the year."

    • @tommegg8486
      @tommegg8486 Před 5 lety

      Noe that I look back at my own experience, I have lost count on how many I've been amazed by some dude I don't know and we just kind of having good conversation.

    • @crgwal
      @crgwal Před 5 lety +1

      yeah i'll take that, i always prepare to be disappointed...

  • @iamarmishra
    @iamarmishra Před rokem +3

    "A good conversation is like a miniskirt; short enough to retain interest, but long enough to cover the subject." nice one.

  • @rebecca_stone
    @rebecca_stone Před rokem +147

    Love this! As an ex-national news journalist, now working in corporate communications, who interviews and has conversations with fascinating people, my favourite tip on her list is "be interested in people, be prepared to be amazed". If you go into all interactions with this mindset, all her other tips will happen naturally, and it will be a rich experience guaranteed.

    • @Tipperary757
      @Tipperary757 Před rokem +3

      Yes! I felt I knew this when I was younger + somehow lost that sense of wonder about strangers. Must regain that sense of surprise.

    • @jasminenadjaavila6545
      @jasminenadjaavila6545 Před rokem

      O

    • @AsocialMelon
      @AsocialMelon Před 5 měsíci +1

      Yeah, but what if you are genuinly not interested in people?

  • @jbr3871
    @jbr3871 Před 4 lety +596

    The good news is everybody is now ready to listen.
    The bad news: nobody wants to talk anymore. 😂

    • @vipulgeetika
      @vipulgeetika Před 4 lety +3

      Talking is involuntary 😂

    • @tyranitar4246
      @tyranitar4246 Před 4 lety

      That's not the whole thing of this video.

    • @EricWilliamsCG
      @EricWilliamsCG Před 4 lety +7

      Exactly. Doesn't seem like she's talking about conversations to me. More like how to be a good interviewer or listener.

    • @theresalwaysanotherway3996
      @theresalwaysanotherway3996 Před 4 lety +6

      @@EricWilliamsCG 3:51, it's up to you to learn and apply these lessons to a conversation.

    • @marielhuegel5021
      @marielhuegel5021 Před 3 lety +5

      Haha! I just tried these methods to tell a friend something I thought interesting. and he **Imediately interrupted my first line of speech to "equate his experience with mine ". Immediately! Lol...! I objected to the interruption and his story (one I've heard MANY TIMES already) as irrelevant to my story, and was told if I would not interrupt Him so He could finish then I would understand how it is relevant! Omg! Breath. Slowly! Fn annoying!

  • @konnerflynn7904
    @konnerflynn7904 Před 5 lety +192

    One of the most genuine and personable speaches ive ever heard. She speaks as if she were talking to a single person, but at an entire audience. She appears so comfortable and genuine on stage it does indeed leave me amazed.

  • @YaThat.
    @YaThat. Před rokem +3

    10:38
    I swear, I completed that sentence even before she phrased it and i have never heard it before.
    Proud of myself TBH

  • @toe2261
    @toe2261 Před rokem +3

    1.ながらをしない
    2.一方的に話さない
    3.自由回答の質問をすること
    4.流れに任せること
    5.もし知らなければ知らないと言いましょう
    6.相手の体験を自分の体験と同一視しない
    7.同じことを何度も言わないこと
    8.細かいことには拘らない
    9.聞くこと
    10.簡潔に

  • @romanonaidoo2737
    @romanonaidoo2737 Před 8 lety +480

    If you're reading this, I hope you have a great day!😊

    • @cristiannaxi4990
      @cristiannaxi4990 Před 8 lety +15

      get fucked

    • @pedrobelfort7003
      @pedrobelfort7003 Před 8 lety

      +Romano Naidoo Obrigado

    • @goran3036
      @goran3036 Před 7 lety +2

      There are several components to reducing shyness naturally . One resource I found which successfully combines these is the Sebs Shyness Tactic (check it out on google) without a doubt the no.1 blueprint i've heard of. Check out the amazing information .

    • @m.h.w.2081
      @m.h.w.2081 Před 5 lety +2

      3 years later. I hope your having a great day too. thank you :-)

    • @Ronnie-uj2dy
      @Ronnie-uj2dy Před 5 lety +2

      thank you, same to you!

  • @phenixevelyphd2149
    @phenixevelyphd2149 Před 5 lety +258

    Listen to understand, not reply. My favorite comment of Celeste's presentation.

  • @badjoj015
    @badjoj015 Před rokem +13

    "we dont listen with the intent to understand.
    we listen with intent to reply"
    completely agree, i say "communication is not key, comprehension is"

    • @SkyeHumbert
      @SkyeHumbert Před rokem

      this has defintitly changed my perspective

  • @properpsychology1276
    @properpsychology1276 Před 2 lety +5

    "Each person is an island unto himself, in a very real sense; and he can only build bridges to other islands if he is first of all willing to be himself and permitted to be himself." - Carl Rogers

  • @thepokigur
    @thepokigur Před 8 lety +3989

    This talk was short enough to retain attention and long enough to cover the subject.

  • @caroleehubbard8380
    @caroleehubbard8380 Před 4 lety +469

    #6 is me...I always thought mentioning how my experience is similar to theirs, it would let the person know I can relate, because I've been there. It never occurred to me that it could come across as changing the subject to me or as being narcissistic. I'm going to stop doing this as of now. Good advice! I'm an intravert, so, listening has always been my strong suit, but some great tips in this talk.

    • @logMMAn
      @logMMAn Před 4 lety +24

      Same. Does this really annoy people?

    • @caroleehubbard8380
      @caroleehubbard8380 Před 4 lety +111

      logMMAn
      I wrote this comment 2 weeks ago and since then I have been paying attention to how often I do this and how often others do this, and it is often.
      When I've been catching myself, I stop and redirect back to the person. This has had an interesting effect that I just noticed yesterday. My conversations with people are much longer now and morph into far more expansive stories and in depth subjects. I also noticed people commenting what a great time they had with me, or what a great conversation we had. (One example) Yesterday, I met a fairly new acquaintance just for an early matinee movie at 11:00 am, after the movie we sat next door for a quick drink and conversation. We talked for about 3 1/2 hours and I didn't get home until dinner time. She texted me before I even got home how fun that was, and we need to plan another meet up. I was intentionally, actively re-directing our conversation towards her thru-out our talk and not injecting my experiences , but asking her to elaborate more on her experience.
      It's been a fascinating experiment , and I have noticed some pretty dramatic reactions to this tiny switch in my behavior.

    • @gokharol
      @gokharol Před 4 lety +22

      @@caroleehubbard8380 omg this is very interesting, thank you for sharing!

    • @laura.m.illustrations4179
      @laura.m.illustrations4179 Před 4 lety +32

      So my question is:
      How do you give the person advice or comfort if you don’t go in with the “this happened to me” angle? What kinds of things do you say instead? For example, if a friend tells me they don’t know how they’re going to get through this breakup, instead of me saying “I’ve been there and I thought I wouldn’t make it through but I did”, what would you say?

    • @caroleehubbard8380
      @caroleehubbard8380 Před 4 lety +64

      Laura M
      I suppose you could mention, "I've been there" "You'll get thru this" But, the key is to ask open ended questions about them. This gets them to open up, elaborate more about themselves, their thoughts, their feelings. You don't always have to be trying to solve their problems or have solutions for them. I've found that mostly people just want an outlet to express themselves, to feel understood and heard. At least that's been my experience.

  • @TheUrbanhippy
    @TheUrbanhippy Před 4 lety +3

    Totally true! As a Lyft driver, i am constantly surprised, inspired, amazed, and in awe by my amazing passengers... 1,407 and counting. People are awesome!

  • @nicholasseager4339
    @nicholasseager4339 Před 4 lety +75

    These principles should be taught to everyone. A lot of people have lost the art of conversation due to social media, technology, etc.

  • @WhiteEagle7895
    @WhiteEagle7895 Před 5 lety +689

    -"average people speaks at 255 word/min but we can listen to 500 word/min"
    -*proceed to put the speed x2*

    • @melgon25
      @melgon25 Před 5 lety +14

      I wonder how we can ever be “satisfied” if we can essentially take in twice as many words as people can speak at all times. That seems very difficult and odd.

    • @FrogFraction
      @FrogFraction Před 5 lety +38

      @@melgon25 There's a slight flaw in that theory. People communicate with non-verbal signals as well, and paying attention to those fills up your concentration as well.

    • @hyperludicrous9143
      @hyperludicrous9143 Před 5 lety +2

      I saw your comment early on and watched the entire video like that. It worked pretty well.

    • @mars3580
      @mars3580 Před 5 lety +2

      If you have adhd you always talk at 2x speed 🤪

    • @sc00f
      @sc00f Před 5 lety +8

      I legit watch many CZcams vids at 1.5x. Depending on the speed of the speaker, 1.25-1.75x may still be intelligible.

  • @eduardo4683
    @eduardo4683 Před 5 lety +372

    I would add an 11 rule: Be yourself. When you are talking, don't say things or act like another person just to be accepted. People don't want maks, including yourself. We have to develop naturally our own personality, even if in our opinion, it's not enough to be beloved.
    Sooner or later, you''ll have to be yourself, act like another person just cuts off your connection with other people and with yourself. I say this from my own experience

  • @woffee..8551
    @woffee..8551 Před 2 lety +1

    everything aside her eyes are sparkling

  • @khadijaboussena7261
    @khadijaboussena7261 Před rokem

    " if your mouth is open you're not learning"
    Wow!!!

  • @vxx171
    @vxx171 Před 8 lety +249

    This talk deserves more views

    • @doibing9856
      @doibing9856 Před 7 lety +4

      Easily the most impactful ted talk of my life.

  • @samfersko2050
    @samfersko2050 Před 8 lety +341

    This lady is very interesting and comprehensive!

  • @oluokorooj8231
    @oluokorooj8231 Před 4 lety +3

    Greatest Advice my father ever gave me “ Be Slow to Speak and Quick to listen”

  • @60-second-HACKS
    @60-second-HACKS Před 2 měsíci

    One of the best TedTalks I've ever heard.

  • @Vibricks
    @Vibricks Před 5 lety +57

    As a person who struggles with social anxiety and holding a good conversation I must say this is the best tedx talk I've listened to, and I've watched tons...

  • @delilahjones6496
    @delilahjones6496 Před 6 lety +565

    In regards to when she says, "Don't equate your experience with theirs.," meaning, don't chime in with your story that's similar to theirs, I realized a while ago that I do this all the time. I find that this is how I connect with people. And when someone I meet just wants to talk about themselves and immediately shuts down interest when you share a similar story, well, that's selfish. Those people just want to talk about themselves. They are not interested in you. I've literally analyzed the exact moment whenever I chime in and go, "Oh, I know exactly what you're talking about because this one time..." and the other person's facial expression go from interested to never mind. Now, for the people whom I do get along with, they are the ones who WANT me to share my story that is similar to theirs. In fact, the conversation usually lights up at the point. These people seem to want to share a little bit about themselves at the same time they want you to share a little about yourself in a hopeful attempt to see if you can connect.
    So my point is, I agree with her on this point and disagree because not everyone is the same.

    • @Emmamurphy4382
      @Emmamurphy4382 Před 5 lety +6

      this!!!!

    • @evea.4358
      @evea.4358 Před 5 lety +6

      Exactly!

    • @Alistair
      @Alistair Před 5 lety +141

      "Those people just want to talk about themselves. They are not interested in you."
      Do you realise that from this brief paragraph about yourself, you are clearly one of these people? How about listening and asking questions instead of starting to talk about yourself as early as possible?

    • @MrTommieadamsphoto
      @MrTommieadamsphoto Před 5 lety +29

      I agree. Sometimes a conversation may only be successful if there is mutual interest in one another. Everyone is aware of these 10 tips. A conversation is a dance that sometimes changes who leads.

    • @carolynnturner2812
      @carolynnturner2812 Před 5 lety +50

      Totally agree on this as long as you aren’t interrupting to tell your story. I hate when people do that. It’s often unintentional but still, not it’s not great

  • @Ninja_Reborn
    @Ninja_Reborn Před rokem +20

    This was such a spot on presentation, I can't even... Excellent job Celeste, the world needs this!

  • @jamiespencer9028
    @jamiespencer9028 Před 3 lety +62

    This talk isn’t just about good conversation but also about how to have a good and proper communication.

  • @michaelpugh2617
    @michaelpugh2617 Před 5 lety +181

    He thing is I like listening, I’m really good at taking in what people say and developing their thoughts. The problem is then talking. I think I’m really weird in that aspect that I would much rather listen to someone talk about a topic and learn from them than to interject my own ideas into a conversation. I came to this trying to learn how to hold a conversation with someone, but this for the most part isn’t what I needed. I need the other end of the spectrum for advice. I need to learn how to talk more. I’m not trying to lessen what she said, I still think this helped me a lot and I’m gonna try using her tips. Idk, I guess this is what being an introvert is like

    • @kellyq21
      @kellyq21 Před 5 lety +27

      I consider myself an excellent listener. People wonder why everyone opens up to me when they hardly spoke to them. I think it's because people appreciate being listened-to and seek me out to talk. But I know what you mean and I used to be more like that (listening without saying much). As I get older with a lot of life experience, I answer with my own experiences on the topic at hand, which violates one of the speaker's edicts. On the one hand it seems like I am trying to one-up the person or make it about me, but on the other hand I at least have something to say. What else can I respond with? I guess I can ask questions to probe further, but sometimes the topic is of little interest to me and I do not want to extend the conversation. In those cases I feel like I'm being rude by just having "yeah, uh-huh," answers and hoping the person does not keep going.

    • @superkostlegend6592
      @superkostlegend6592 Před 4 lety +1

      Or you can say that you are not interested in this conversation? Isnt that honest

    • @jaypreacher3047
      @jaypreacher3047 Před 4 lety +8

      @@kellyq21 she says if you want to get out of a conversation, get out if it. Don't be half in half out. And no just saying I'm not interested is not ok. Honesty without compassion is just cruelty. Ask directions to the restroom. Conversation over.

    • @Mesingel
      @Mesingel Před 4 lety +8

      @@jaypreacher3047 Summarized, this could read like "Lie your way out of the conversation". But what if you get called on the lie? What if you meet that person again, and you're further from the restroom than before? That will hurt the person way more than you intended (you just had no interest in their topic, it's not as if you had no interest in anything they had to say). So it seems as if honesty is the best way to do it, but like you said, simply blurting out you don't care and then walking away, is rude. Perhaps a better tack could be admitting you aren't interested in the topic (plus, based on their reaction, briefly explaining why), and then suggesting another topic to discuss?

    • @jaypreacher3047
      @jaypreacher3047 Před 4 lety +5

      @@Mesingel asking for directions to the restroom was a suggestion when googling "how to politely exit a conversation" 🤣🤣🤣 But what if is a fun game.

  • @bhuvi441
    @bhuvi441 Před 5 lety +73

    "Be prepared to be amazed" what a way to end ! All that it takes to be a good conversationalist is that we listen better to each other. One of the most valuable ted talks I've seen.

  • @KIV3A
    @KIV3A Před 6 měsíci +1

    I came back to watch when I figured I wasn’t letting my guest speakers speak on my podcast while I was doing the editing. I felt so sad and embarrassed. But I think I’m very proud of the other things that I’ve learnt.

  • @hayleehurff9126
    @hayleehurff9126 Před 2 lety

    This is my favorite Ted talk I’ve ever seen.

  • @samanthaspano3652
    @samanthaspano3652 Před 5 lety +59

    I completely agree with some of the comments here that dispute the 'don't equate your experience with theirs' point. Everyone is different, but when I am going through a hard time, I don't want surface-level sympathy. I want someone to tell me "I've gone through [something similar] too, and [this] is how I overcame it." It's comforting and shows me that they're not simply nodding and smiling at a situation they can't comprehend.

    • @SuperXD44
      @SuperXD44 Před 4 lety +5

      But for me on the other hand, I don't want people to tell me stuff I don't want to hear. Idgaf how you overcame it as I will too. If I don't I will ask. Things are: this is very subjective. The safe route is to not equate your experience. The more you know the person, the more you know what they want and what they don't.

    • @allanpresto5163
      @allanpresto5163 Před 4 lety +4

      Yes, the difference could be in the timing, also in the delivery, it becomes annoying when it seems like the other guy is hogging the spotlight. If done right, it can be helpful.

    • @melissapatino3852
      @melissapatino3852 Před rokem

      For me I think both you and the communicator should talk both ways you wanna talk and what they wanna talk about

    • @luh318
      @luh318 Před rokem

      Me too

  • @bananamuffin1761
    @bananamuffin1761 Před 5 lety +43

    At first i thought her heavy breathing was kinda distracting but i got used to it and it ended up adding a kind of passionate affect to the speech
    also this speech made me happy

  • @kylarose9025
    @kylarose9025 Před 2 lety +9

    I remember listening to this about two years ago, and wow it's even more powerful now! She's an amazing speaker! Short, funny, relatable and engaging.

  • @inthegreatwide
    @inthegreatwide Před rokem +7

    One of the most helpful and entertaining TED Talks I've seen!

  • @Yzjoshuwave
    @Yzjoshuwave Před 8 lety +339

    She makes a bunch of great points in this talk. I think my favorite - or perhaps second to the one about being a good listener - was the one about letting go of the thoughts that run through our minds when someone's talking. We think that we'll forget it if we don't hold onto it, but it's our real-time responsiveness that'll make what we say hit. And we're capable of tracking a number of points that someone makes at the same time, so our responses to them can take on the nuanced character that really listening yields. Well look at that: letting go of our thought stream is really very closely related to careful listening.

    • @haroldnick7731
      @haroldnick7731 Před 5 lety +5

      Joshua Morristo wow... Well said...

    • @MrMarkusOlsson
      @MrMarkusOlsson Před 5 lety +16

      I totally agree. I do that exact thing all the time. The conversation could go on for minutes and minutes and I still want to find a gap for me to slink in with the thing I wanted to say. And when I do, almost every time it was not worth it. First of all because it didn't really fit into what was being said at the time because my thought had to do with something that has already been said. Secondly, I realize that I have totally not payed any attention to what the others were saying during the time I was thinking of the perfect thing to say, and struggling not to forget about it.
      Damn, I am really going to try to change this about me.

    • @evilkidm93b
      @evilkidm93b Před 5 lety +2

      I always need to write down thoughts that come to my mind during conversations otherwise I am easily brought out of concept because I can't let go of them even if I want to.

    • @geetpatel5795
      @geetpatel5795 Před rokem

      Mom Lolo

  • @quadrishekoni8148
    @quadrishekoni8148 Před 5 lety +106

    Who is still watching this in 2019 ? Great job Ma'am ❤

    • @xijing3108
      @xijing3108 Před 3 lety +1

      Who is still watching this in 2019 ? Great job Ma'am ❤

  • @christianmark7650
    @christianmark7650 Před 4 lety +8

    This is the best advice on active listening I have come across!!! I'm excited to explore each of these principles! Thank you Celeste! Your consciousness is beautiful :-)

  • @Nicoley88
    @Nicoley88 Před 3 lety +2

    A wonderful talk. She spoke beautifully and taught me a lot. Thank you 🙏🏽✨

  • @wbwilhite
    @wbwilhite Před 5 lety +6

    It is always best to listen to your enemies. They are trying to inform you about themselves.

  • @cxa011500
    @cxa011500 Před 8 lety +2217

    I understand why I have a hard time holding a conversation now. I'm just not interested in people. :|

    • @chen6583
      @chen6583 Před 7 lety +99

      cxa011500 your not interested in life. Be passionate about something and you'll see how much you'll have to say.

    • @doibing9856
      @doibing9856 Před 7 lety +184

      If you're not interested in people, you simply haven't met a person with a personality similar enough to your own. Find other introverts who hate talking to people, that how i got "unstuck".

    • @oliviamae3281
      @oliviamae3281 Před 6 lety +23

      cxa011500 I'm with you there, seriously people go to a party, you sit across from them all night, and it's actually hard work to get a conversation with some.

    • @lustyargonianmaid4071
      @lustyargonianmaid4071 Před 6 lety +2

      Well that's perfectly fine! :3 it's your beautiful self.

    • @mrdavidlee07
      @mrdavidlee07 Před 5 lety +10

      It is then entirely your fault.

  • @Chimpalicious
    @Chimpalicious Před 2 lety +8

    Truly one of the most useful TED talks I have heard, I'm going to give this one multiple listens

  • @MarkLL1961
    @MarkLL1961 Před 2 lety +11

    Celeste, what a great talk! Thank you for such a thrilling, entertaining, enlightening and enjoyable experience!

  • @charlyx3z894
    @charlyx3z894 Před 5 lety +9

    Watching this video got me to thinking about the past few conversations that I've had with people, and i can see why things go awkwardly sometimes. Waiting and remembering an idea only to interject it over another persons statements rather than listening and going with the flow is something i often do. This video has made me realize I'm not a very good listener and need to work on this in order to have more meaningful conversations with people.

  • @donidzakit.975
    @donidzakit.975 Před 5 lety +8

    How to get better conversations :
    1. Don't multitask
    2. Don't pontificate (assume that you have something to learn
    3. Use open-ended question (not a yes/no)
    4. Go with the flow
    5. If you don't know, say that you don't know.
    6. Don't equate your experience with theirs. (its not about you, not to promote yourself)
    7.try not to rephrasing yourself.
    8. They dont care with the number name date etc, they care about how you like.
    9. Listen (most people not listen to understand, but listen to reply)
    10. Be brief

    • @eclecticreader961
      @eclecticreader961 Před 5 lety

      I strongly disagree with #6. If I can't promote myself, I don't have a way to let a person know what I'm truly interested in, to connect with that person. Connecting is suppose to be a key aspect of a conversation.

  • @ivanabah2237
    @ivanabah2237 Před 4 lety +1

    5 years later and I still need this

  • @joshuaabidde
    @joshuaabidde Před rokem +1

    This has got to be one of the best Ted Talks on communication I've seen

  • @RhythmTrimJim
    @RhythmTrimJim Před 8 lety +68

    As a barber, I always do the talking, it's exhausting, this was a great video, I will use this, thanks a lot for posting

    • @choaib6049
      @choaib6049 Před 5 lety

      0 u

    • @choaib6049
      @choaib6049 Před 5 lety

      0f

    • @blznft9513
      @blznft9513 Před 5 lety +2

      JIM DELIOS How's your barber shop mate

    • @semekiuzuio
      @semekiuzuio Před 5 lety +3

      Can agree. As a worker at a low paying job that requires social skills, it's very exhausting making up conversation you really may not be in the mood for or care for but need to in order get good customer satisfaction or whatever.

    • @abbieamavi
      @abbieamavi Před 5 lety +2

      I laughed, but then felt bad. I personally talk a lot to my doctors, gas service agent, cashiers etc. Because I worked in retail in years and loved when people actually held a good conversation.

  • @KhanivoreQniba
    @KhanivoreQniba Před 4 lety +20

    100% wonderful advice and guidance. We are SO narcissistic and self absorbed, that we feel the need to broadcast our opinions when someone is talking with us. LISTEN!!!!

  • @ChameleonClouds
    @ChameleonClouds Před 2 lety +10

    Great talk! "Be prepared to be amazed." This lends us to an individualistic beauty that is inside each of us. Thanks for the advice!

  • @stellacarigi9736
    @stellacarigi9736 Před rokem

    I’ve watched lots of ted talks and this is genuinely one of my favorites

  • @required.
    @required. Před 5 lety +22

    First time in Ted talk I amazed how beautiful ly she explained everything . She is genius.

  • @lottiecooper5634
    @lottiecooper5634 Před 5 lety +47

    I RARELY type comments-this is one of the BEST talks I have heard...it made me go "HMMM.." many times. I intend to listen to it several times so I can really begin to implement these beautiful ways of being in conversation.

    • @hugoreynoso302
      @hugoreynoso302 Před 4 lety +1

      Are you a massive talker or a massive listener? (I'm exaggerating btw) lol

    • @lottiecooper5634
      @lottiecooper5634 Před 4 lety +1

      @@hugoreynoso302 I listen but I lean more towards the yapping....I need to practise the art of more silence

  • @JD-cf3mv
    @JD-cf3mv Před 2 lety +23

    I’ve watched this talk probably 4-5 times now. it’s made me so much more aware of how I interact with people via conversations. Especially the simplicity of just listening more and letting people talk to have their say rather than cut them off mid sentence with what I think is more important or how greater my experience is compared to theirs…this talk has such valuable lessons for us all.

  • @victoriawalker23455
    @victoriawalker23455 Před 3 lety +3

    "Enter every conversation assuming there is something to learn" Set aside your personal opinion" Beautiful!

  • @EricKamander
    @EricKamander Před 9 lety +61

    Celeste Headlee​ is such a pro and drops some incredible advice for life, in 12 minutes. I was not prepared to be amazed, but I was! Besides being clever in a bunch of little ways, this was such excellent advice (for me personally). I need to rewatch this this regularly just to keep it fresh in my mind.

  • @blameitonablackstar
    @blameitonablackstar Před 5 lety +10

    I'm gonna be rewatching this one. This was very helpful.

  • @leareneesmith4006
    @leareneesmith4006 Před 2 lety +2

    Listen to people you're conversing with, not with the intent to REPLY...but with the intent to UNDERSTAND... and always anticipate learning how the person you're listening to is going to amaze you... I like it... I've just been seeking others perspectives to gauge the temperature, mettle, and trajectory of my own all this time, well, that and for the adventure of where the conversation may travel.. This may be the best bit of perspective I've heard in more than a decade...and thats really saying something!

  • @alisafournier2547
    @alisafournier2547 Před rokem

    Absolutely clear and amazing!
    Thank you 😊

  • @antonioevans4928
    @antonioevans4928 Před 5 lety +31

    She has been by far my favorite TED speaker. I'm definitely going to follow any of her future speeches.

  • @tts626
    @tts626 Před 4 lety +5

    I really feel that people don't know how to have even simple conversations anymore. It's all about stating opinions, complaining, or small talk. I have good friends that I've known most of my life, and for the life of me, I can't get any of them to engage intelligently on any subject we might have in common. And people don't ask questions, especially open ended ones. THEY KNOW EVERYTHING! And if you disagree, don't see it their way, you're just plain wrong and there is no point in discussing it further. It's no wonder I avoid people so much in my later years. Wish I could avoid them completely sometimes.

  • @lindafazio1481
    @lindafazio1481 Před 6 měsíci +1

    The problem with this is people are more than willing to talk about themselves if you’re willing to listen , but they don’t reciprocate.

  • @sandeeppandey3845
    @sandeeppandey3845 Před 3 lety

    Wow.....just felt amazing and i truly learnt so much from it. The best ever talk i have listened so far.

  • @azplease4121
    @azplease4121 Před 4 lety +3

    Having watched this several months ago, it was just as beneficial watching it a second time.. so many great takeaways 💕

  • @Neza55
    @Neza55 Před 7 lety +6

    Brilliant! Worth to watch often to keep what she said fresh in my memory

  • @thilinhnguyen85
    @thilinhnguyen85 Před 2 lety +1

    An amazing speech! Thank you so much.

  • @mathewdsouza
    @mathewdsouza Před rokem

    Very interesting. Memorable. Well presented. One of the best TED presentations I have watched in years. Thanks for posting. Deeply touched.

  • @phyliciajoykloes
    @phyliciajoykloes Před 5 lety +4

    This is a great talk. Thank you for spreading the inspirational words. I added some more things to my teacher to do list. 🤗

  • @SheshagiriPai
    @SheshagiriPai Před 8 lety +4

    This is one of the best TEDx talks. I am so thankful.

  • @esquerioto
    @esquerioto Před 3 lety +2

    I love how her eyes are sparkling

  • @pkkarami
    @pkkarami Před 3 lety +2

    What a wonderful person she is, and how wonderfully she explained it. Thank you so much!

  • @DeepakSingh-wy3tf
    @DeepakSingh-wy3tf Před 4 lety +6

    So much to learn from this video!
    Keep making such videos TED community! It really helps people understand!

  • @ppp13524
    @ppp13524 Před 7 lety +6

    One of the best ted talks I've seen

  • @Tipperary757
    @Tipperary757 Před rokem

    Excellent explanation of the art + spirit of wonder as well as the mechanics of a good convo.

  • @moathejhe961
    @moathejhe961 Před 2 lety

    So true. Thank you

  • @ClaudiaHenzlerHENZLERWORKS

    great talk, thanks.
    "Be prepared to be amazed" - love this attitude!

  • @Husheana
    @Husheana Před 4 lety +7

    👍👍👍🙌
    ‘Be prepared to be Amazed’ ..great speech.

  • @jeandistefano5486
    @jeandistefano5486 Před 4 lety +1

    Great talk! Gina in lights

  • @dante_felix
    @dante_felix Před rokem +4

    This is it, the presentation that we need: short, valuable, and, timeless. Anyway I love her last words, "be prepared to be amazed (so we never be disappointed)".
    Thank you, Celeste. You're great!

  • @kaminis3386
    @kaminis3386 Před 5 lety +4

    This was the best Ted Talk ever!! Thank you so much! You were on point, I agree with everything you said and you totally kept me engaged the whole time!!!

  • @DennyVlogs
    @DennyVlogs Před 7 lety +12

    This woman is amazing!

  • @OlaWHalim
    @OlaWHalim Před rokem

    This is one of the most resourceful tool ever shared. Thank you, Celeste!

  • @BrianHornak
    @BrianHornak Před 5 dny

    She is amazing

  • @ridwanulhaque7721
    @ridwanulhaque7721 Před 4 lety +6

    she is absolutely precise, humorous & sharp!! I like the way she made those humors!!!

  • @MiiSERyy44
    @MiiSERyy44 Před 8 lety +4

    Great to know there are people out there that are actually interested in people genuinely, great talk Celeste!

  • @jeandistefano5486
    @jeandistefano5486 Před 4 lety +1

    Wow! Thank you! 2nd time I have listened to this amazing ted talk!

  • @funklady2010
    @funklady2010 Před 4 lety

    'be prepared to be amazed' great talk!