You’d think customers would have the decency to remove junk that’s in the way of you doing your work. I’d be absolutely mortified to present my vehicle in such filthy condition to someone who’s working on it. Not to mention trying to be even cheaper and ordering wrong parts instead of the ones you advise to order which is always the cheapest regardless…I get people have different situations but for cripes sake...On a positive note though love your work man you’re super awesome, kind and the most genuine mechanic I’ve ever seen. Incredibly talented and knowledgeable with amazing integrity. All of your customers are lucky to have someone like you.
I learned to never accept snacks or drinks from a customer, because then they'll ask for a discount. When I first started working with my grandpa years ago, I'd say yes to snacks and drinks. Then later on down the road I started getting an extra apple pie, oatmeal cup, and a drink from Mcdonalds when we'd go there for breakfast. Then my grandpa was able to stop giving discounts. You learn as you go
As a customer i purchase all my own parts BUT i make sure i buy OEM from either the dealer or Rockauto. The last thing you want is to have the entire vehicle torn apart to find out the replacement part is wrong. That sucks.
Most reputable shops will charge double for labor if you bring your own parts in.. Franchised dealerships won't even install parts that were bought elsewhere.. They all mark everything up at least 30%.. On top of the outrageous rates they charge for labor..
@@MarkLada No alot of shops that you have existing relationships with won't have a problem because they know you are providing OEM parts instead of junk and they still make enough money off the labor to be happy. Stop spreading misinformation.
This comment is hilarious to me 😂, because oem vs rockatuo is so much different! You never know what your getting from a closing out sale vs OEM which is reliable mostly but usually costs more, and if it's a premature failure oem is bad quality. Also no hate to rock auto they're great I'm a firm believer in trying 3 10$ parts over one 300$ part especially when they work fine. But still basically what your saying is you'll replace your parts with anything 😂
@@classiccycleconnection9334 he's not trying to mark them up for profit when he's getting paid way more just by recording the vids. I do think he should of simply said this is the ONLY part that can be used because most people will go the cheap route. The only good thing is it looks like she got on amazon so they can simply send back and get the other one but now she's wasting his time but technically he will actually just get paid by just doing another video doing the job so it's still a win win for more content
Man have you not noticed how flexible he is with his customers. Your worried about him buying his own parts to make more money. He isn't worried about money. How many times you think he has been screwed over by letting his customers make payments? PAYMENTS! He is just a genuine guy that is trying to put the customers at ease in a very stressful situation. So what the customer ordered the wrong part. At least they won't be saying he did and guess what he will still do the job and then the customer will most definitely be more than content on having him again. Simply because he made sure the customer was comfortable and he stayed transparent.
Was the pump the wrong one ? Or since it was cheaper and non oem few things differ? When I look up the pump everywhere shows the pump she purchased. Even at autozone or O'Reilly shows the same. Can you put a part number for the one you looked up ?
Hey man, move your head camera down a bit. Where you are looking we can't see the whole picture. But you are a hell of a mechanic and I appreciate what you do for people. That's how you stay in business, by giving customers a fair and HONEST DEAL
That's one example of why I would let you get the part because you know exactly what part that it needs saving 20 or 40 bucks p😊 probably costed her more than what it should have costed in the first place I would trust your judgment and let you get the part
i know the frustration i use to have a suzuki forenza and my booster was bad and i could not find matching one for like 2 months the only way i found one was going to a LKQ pick a part
@@yodead369 single dad with 2 kids here, both in car seats.....my truck never looks like that. we stop at the self wash on our way home from school once a week and we clean the car as a family.....
Maybe shes a single mom that works 60+ hrs a week just to be able to live,and is a and barely has free time....itd be nice if people used common sense and didnt judge people they dont know...you should have directed that at her boyfriend in the background if anyone...i always keep my cars and trucks clean...
See your a ford guy. I have a 2011 F150 Coyote engine with 300k miles that runs with no issues. Is an everyday trailer hauling landscape truck! Built ford tough
Do you have a professional account set up with O'Reilly's? If not you should have one set up it'd take like 30 minutes to do just talk with the store manager make sure your pricing is installer with general repair and quick lube it saves big money I've just noticed a few times you've used them and didn't see special pricing on there
sometimes people be busy my dad tries to keep his truck clean and it usually is but sometimes it becomes a mess but he’s busy running multiple buisnesses so i can’t blame him
Not sure whats more ridiculous the rivet or how filthy that interior is. People cannot be serious about that. Not once did they see all that crap and garbage and think "I gotta clean this"
If the customer wants to get the parts your answer should be: Please order a mechanic while at it as it will save me time and money. Thank you but no thanks.
@rfcasey I understand they price match, I never ask for price matching, I just get it from the cheaper store, most people regularly go to WalMart anyways.
I like how he's like "You gotta clean this real well cuz these connections are known for getting debris in them" and then he pulls the connector and sets it in all the back seat filth!! haha it's like out of one shit pile into another shit pile.
Man, last time I did one, had to fill up two 33 gallon trash bags of junk that were in the back seat and floor, just nasty…I should have charged an extra hour of labor for that…next time, I’ll let the customer do it himself
How on earth could both of them stand there and watch you struggle with that seat, if you were doing a job for me I'd have helped you lift that seat out of the way, and back in again. In no way should you have to struggle, if they weren't helping I'd have drilled the rivet our to ease the load.
Man stop installing customer bought parts it just make your job harder my man when they take there car to a professional shop or dealership they can’t bring the part being mobile you’re already saving them a lot of money stop going through that dude
You’d think customers would have the decency to remove junk that’s in the way of you doing your work. I’d be absolutely mortified to present my vehicle in such filthy condition to someone who’s working on it. Not to mention trying to be even cheaper and ordering wrong parts instead of the ones you advise to order which is always the cheapest regardless…I get people have different situations but for cripes sake...On a positive note though love your work man you’re super awesome, kind and the most genuine mechanic I’ve ever seen. Incredibly talented and knowledgeable with amazing integrity. All of your customers are lucky to have someone like you.
Yikes, definitely a gloves on job.
I’ll bet that house is spotless!
😂
Nah, she is a messy mom.
I cant even find a competent mechanic shop around me, i would give anything to have a person like you a call away. Videos are quite entertaining too!
At least you have some snacks while doing this job! 😂
I learned to never accept snacks or drinks from a customer, because then they'll ask for a discount. When I first started working with my grandpa years ago, I'd say yes to snacks and drinks. Then later on down the road I started getting an extra apple pie, oatmeal cup, and a drink from Mcdonalds when we'd go there for breakfast. Then my grandpa was able to stop giving discounts. You learn as you go
@@jeffreycraig4493 I think it was tongue in cheek for how many crumbs were left in the vehicle.
This car is begging for a cleaning 😅😅😅
Or: "Please get me out of here. I want a clean owner with NO kids!"
Here’s the deal: $10 will get
Fully vacuumed ✨
😂
@@FMJR8891 Not if it won't run.
Not if it won't run.
Not if it won't run.
Imagine putting back the backseat with all that rubbish still under it.
Bro need a shop vac for situation like this 😅
He’s paid to change the fuel pump not do a detail 💯
@@Itzvinnyboii Clown comment. Mitigate debris in the tank is part of the job.
@@TEEDUBS shut it mine craft boy
@@TEEDUBSyeah I saw that part. A quick little vacuum around the ring before removing would have helped.
@@Itzvinnyboii I have more views than you ever will 🤡
As a customer i purchase all my own parts BUT i make sure i buy OEM from either the dealer or Rockauto. The last thing you want is to have the entire vehicle torn apart to find out the replacement part is wrong. That sucks.
Rockauto is awesome
Most reputable shops will charge double for labor if you bring your own parts in.. Franchised dealerships won't even install parts that were bought elsewhere.. They all mark everything up at least 30%.. On top of the outrageous rates they charge for labor..
@@MarkLada No alot of shops that you have existing relationships with won't have a problem because they know you are providing OEM parts instead of junk and they still make enough money off the labor to be happy. Stop spreading misinformation.
OEM parts in the way, not going to do that job again so soon when non-OEM 0arts in there.
This comment is hilarious to me 😂, because oem vs rockatuo is so much different! You never know what your getting from a closing out sale vs OEM which is reliable mostly but usually costs more, and if it's a premature failure oem is bad quality. Also no hate to rock auto they're great I'm a firm believer in trying 3 10$ parts over one 300$ part especially when they work fine. But still basically what your saying is you'll replace your parts with anything 😂
You a good man, I respect your workmanship and honesty!!!!!
Gas leaking all over the back seat might actually help that car.
Maybe they will clean it then
It will dry up
Daaaaahhh
Dude stop letting the customer buy there own parts, ive seen you get burned way to many times.
@@classiccycleconnection9334 he's not trying to mark them up for profit when he's getting paid way more just by recording the vids. I do think he should of simply said this is the ONLY part that can be used because most people will go the cheap route. The only good thing is it looks like she got on amazon so they can simply send back and get the other one but now she's wasting his time but technically he will actually just get paid by just doing another video doing the job so it's still a win win for more content
Yes let him buy the parts charge twice what I get them for he’ll no
How much a year do you think he makes with this channel? Curious. @@user-tk3zl5kp5k
@@user-tk3zl5kp5k They can buy their own but only checked and approved by the mechanic before buying.
Man have you not noticed how flexible he is with his customers. Your worried about him buying his own parts to make more money. He isn't worried about money. How many times you think he has been screwed over by letting his customers make payments? PAYMENTS! He is just a genuine guy that is trying to put the customers at ease in a very stressful situation. So what the customer ordered the wrong part. At least they won't be saying he did and guess what he will still do the job and then the customer will most definitely be more than content on having him again. Simply because he made sure the customer was comfortable and he stayed transparent.
Oh thank goodness, a regular video. These are easier to watch than your short lookin ones. Thanks for the content and keep'em comin.
Jesus Christ. Get a vacuum for that car and charge her for the dirty conditions. Also wear a tyvek suit. Shyte is nasty
Worst car ive ever seen
Please don't take the Lord's name in vain.
Imagine in her house.
Those brilliant engineers in Bean counters don't leave you much room to change the units.
Thank you for showing us how to pressure test.
On the next episode of Hoarders…
Thats what i was thinking. These people nasty.
Need to be honest. This was a difficult one to watch. That car is disgusting! Who lets their kids sit in that kind of filth?
Love it when u post videos from A-Z
Showed me everything I need to know.
Was the pump the wrong one ? Or since it was cheaper and non oem few things differ? When I look up the pump everywhere shows the pump she purchased. Even at autozone or O'Reilly shows the same. Can you put a part number for the one you looked up ?
Watching you struggle to keep yourself pg rated while struggling with the different bolt sizes makes me feel better at least😂😂😂
Nice camera upgrade 😎
Cookie monster lived in the car?
Damn that’s a dirty ass jeep 😂 that tells you a lot about that person life and I could only imagine how her house is
🚗 CARS 🚗, HARD TO KEEP CLEAN ,😮😮😮 ,TAKES ABOUT ONE HOUR, THE ONE ON THE VIDEO WILL HAVE TO GO AND GET, POWER WASH 🔋 😀 👍
@@user-xs6hf1xo9i How the hell do you figure cars are hard to keep clean?
Hey man, move your head camera down a bit. Where you are looking we can't see the whole picture. But you are a hell of a mechanic and I appreciate what you do for people. That's how you stay in business, by giving customers a fair and HONEST DEAL
I would attach long thin zip-ties or string to every hose, wire so that I could retrieve them if they disappear into the abyss below!
That's one example of why I would let you get the part because you know exactly what part that it needs saving 20 or 40 bucks p😊 probably costed her more than what it should have costed in the first place I would trust your judgment and let you get the part
i know the frustration i use to have a suzuki forenza and my booster was bad and i could not find matching one for like 2 months the only way i found one was going to a LKQ pick a part
All Data needs to Tighten up. Good job Matt.
I take them out once in a while to do leather installations. Just drill out the rivet and put a new one in when you put the seats back in.
wow need cleaning too
When your an adult with kids, you’ll understand why that looks that way 😂
@@yodead369”Honey can you watch the kids for 10 minutes? I’m gonna go vacuum the car”. Keep making excuses tho😂
@@Jodie15 I will, I have cancer! Asshole.
@@yodead369 single dad with 2 kids here, both in car seats.....my truck never looks like that. we stop at the self wash on our way home from school once a week and we clean the car as a family.....
Good on you dad I have the same thing going on here.
People will say anything to cope about being lazy slobs.
Can this car be any dirtier? I would be embarrassed to have someone work on my car when the inside looks like this.
Maybe shes a single mom that works 60+ hrs a week just to be able to live,and is a and barely has free time....itd be nice if people used common sense and didnt judge people they dont know...you should have directed that at her boyfriend in the background if anyone...i always keep my cars and trucks clean...
@@richsweeney1115yeah the guy standing in her yard was just some homeless dude she lets sleep in her shed 😂
@@richsweeney1115ya that made up scenario you just created to justify a disgusting car shows your just as much of a slob as she is.
@@CreamyYogurt2234😂😂😂
@@richsweeney1115 excuse for everything! 30 minutes of just picking trash up or just cleaning up after yourself!
Id been cussing that seat out so bad ughhhh
I am betting they did clean it out a good bit before you arrived. 😂
Just be glad that you didn't have to drop the tank mate ! That would have been shite.
This guy is amazing 🤩
That Battery is hanging on for dear life on the impact
See your a ford guy. I have a 2011 F150 Coyote engine with 300k miles that runs with no issues. Is an everyday trailer hauling landscape truck! Built ford tough
Do you have a professional account set up with O'Reilly's? If not you should have one set up it'd take like 30 minutes to do just talk with the store manager make sure your pricing is installer with general repair and quick lube it saves big money I've just noticed a few times you've used them and didn't see special pricing on there
Just drill out the rivet and re-rivet it upon installing.
Im surprised you allow customers to supply parts. You will make more and have less headaches if you purchase them
Have her clean up the car and i would hate to see the inside of the house and his old car
I need a battery wrench like that, can you give me a model # or tell me what kind it is?
Milwaukee mid-torque 1/2 impact driver.
I always judge a person by how clean there vehicle is. You can tell a lot from a person by how clean or dirty it is
I feel personally attacked.
@@homealone5087 clean your vehicle then 😂
sometimes people be busy my dad tries to keep his truck clean and it usually is but sometimes it becomes a mess but he’s busy running multiple buisnesses so i can’t blame him
@@erikhernandezzz9272 yea I agree but you can tell the difference between busy and lazy
@@shaun2318 facts
Comforting knowing the gas tank is directly under the kids car seat.
all I need to do to remove the fuel pump from my 63 nova is take off 2 screws and 2 hoses. pump is right on the engine.
Man I wish my 2011 f150 had a fuel pump access spot
They should of made the grand Cherokee like this 🤷🏻♂️
i bet the fuel pump is out because she puts 5$ of gas in that thing at a time
Not sure whats more ridiculous the rivet or how filthy that interior is. People cannot be serious about that. Not once did they see all that crap and garbage and think "I gotta clean this"
Omg the way they made that seat bolted like a puzzle , they should have clean the car before they have it to you to work on omg just saying .
Were you able to find the missing vacuum hose?
How about get customer to get car vacuumed out beforehand?
what's a vacuum cleaner says the owner of the Jeep
Corona virus was born in those seats
This is why as a business, you tell the customer you will order the parts.
I definitely would tell the lady she can vacuum the back while seats are out.
If the customer wants to get the parts your answer should be: Please order a mechanic while at it as it will save me time and money. Thank you but no thanks.
time for a decent cleaning..u should of vacuum bc food prolly fell into fuel tank
i swear i think im watching gamegrumps when i hear you
Get a 5 quart a single and a vacuum..😬
Hope she got her oil at WalMart cause parts stores price gouge, a 5 quart jug of synthetic 5w30 Mobil 1 is $28 at WalMart & $38 at Oriellys.
FYI - Autozone will price match Walmart Oil prices
@rfcasey I understand they price match, I never ask for price matching, I just get it from the cheaper store, most people regularly go to WalMart anyways.
Just wanted to mention. For some people, like myself, Walmart is 1/2 hour away, whereas AutoZone is only 10 minutes away.
Amazon is at worst the same but can be cheaper plus I have the added benefit of not being anywhere near the people of walmart.
Seems like you have no patience and not worried about the dirt falling into the gas tank
Should have kept that bolt in the back in you made them floppy
Can you imagine what her house looks like
I like how he's like "You gotta clean this real well cuz these connections are known for getting debris in them" and then he pulls the connector and sets it in all the back seat filth!! haha it's like out of one shit pile into another shit pile.
Man, last time I did one, had to fill up two 33 gallon trash bags of junk that were in the back seat and floor, just nasty…I should have charged an extra hour of labor for that…next time, I’ll let the customer do it himself
Not using ur parts how do you give warranties
just take pump out of new one put in old fixture
How on earth could both of them stand there and watch you struggle with that seat, if you were doing a job for me I'd have helped you lift that seat out of the way, and back in again. In no way should you have to struggle, if they weren't helping I'd have drilled the rivet our to ease the load.
I think Matt does auto detailing services lol
Where was this filmed?
And i thought my wifes van was a mess 😮 damn
Talk about not having any respect for there vehicle. First step to maintaining a vehicle is cleaning it.
Damn, I thought my car was dirty...
Count on Chrysler to develope an entire plastic box to cover 2 bolts instead of just making it so you can pull the carpet back lol
If you gonna let them buy their own parts I’d make sure they sent a pic of the part
How can you drive that car that messy inside 😢
that jeep is v6?
Lol that's why it recommended two people. Lol
He sounds like trucker Dave
JUST THINK WHAT THE HOUSE LOOKS LIKE
I clean my car's interior before I take it in for service. I don't want the tech to say to himself, "He doesn't car about his car so why should I".
The customer buys a cheap Amazon pump, and it goes bad. You should not have to warranty bad parts if the customer buys it. Nightmare
You should have had her clean the car first, any small debris get pick up in that pump a whole new job again
Maybe she'll find time to vacuum while waiting for the correct fuel pump 🤷♂
Yep
So glad they cleaned the car before you showed up. 😂😂😂
🤣
Damn bro that car was traded badly! It’s screaming for vacuum
I'm just here for comments 😂
Don't think the customer owns a vacuum cleaner.
Gotta have atleast one stupid thing atleast they didn’t make you drop it like most company’s
You know a mechanic is coming. Why wouldn't you clean your car?
Whats even more crazy is she knows he has a youtube channel and doesnt care the world will see that shitshow..
Damn that girl needs too clean her truck out
I wouldn't spot an electrical connection under all that filth.
P.s. it's crazy to me to let someone come work inside your car and not even slightly attempt to clean it 😂
Step one. Sell jeep.
Step two. Get not a jeep in working order.
Step three. Done.
The car inside is full of rubbish. I have the feeling inside the house will be the same 😅
My cars filthy,But OMG..🙈 that JEEP takes the cake,does look like kids mess back there HOWEVER I would be so embarrassed 🤬
Car's a dirty, house must be a dirty ummmmm you know what else is a " dirty " 😳
Lol her 🐈
Man stop installing customer bought parts it just make your job harder my man when they take there car to a professional shop or dealership they can’t bring the part being mobile you’re already saving them a lot of money stop going through that dude