Here is my Kia experience. Anyone in my position has encountered the same thing from Kia. If you cannot supply them with up to date maintenance records on your vehicle they will not cover it. So for instance, if you change your own oil you're screwed. Might work if you saved all your receipts but very few people are in the habit of saving receipts of them doing their own oil changes. This ploy Kia uses is well documented if you want to look it up, I have, and it’s out there. Also my car would be covered under the SC147 recall as the symptoms of my engine seizing up (engine needs replaced) followed the exact same symptomology as those the manufacturing defect notes in the recall. The recall notice even appears on my Carfax report. Again you can find all the recall information online. The reason my car isn't part of the SC147 recall according to Kia is because it is MPI instead of GDI. All the rest of the engine is the exact same, 2.4L theta II. Kia says that because my car uses a different kind of fuel injection method that it cannot be affected by the metal filings left in the engine block which is what the SC147 recall is all about. That's totally absurd on its face but that's Kia's position. The vehicles Kia did recall was done after many government threats as well as numerous lawsuits brought by disgruntled Kia owners for which there are many. Kia's mother company, Hyundai actually recalled their vehicles for the same problem immediately when the issue was discovered. It took Kia several years later to admit to the problem and issue a recall even though they were well aware of the problem. Where was Kia's concern for people being killed due to this manufacturing defect? A car having its engine seize up on the interstate would be something that would concern most companies immediately but not Kia. Unless Kia completely changes the way it does business they will continue to cost consumers thousands of dollars for defective cars and probably end up killing people due to their own negligence. I had to argue, write emails, file complaints with various entities, etc just to get Kia to actually LOOK at my engine at no cost to me to determine the how and why of the engine failure. Kia refused to cover my car even though it is under warranty and furthermore refused to even LOOK at my car to see what caused the failure. I'm still waiting for a callback from Kia with their assessment. Kia actually agreed to take my valve cover off to take a look at my car once I complained as high up as I could to Kia. This was after several months of my car sitting dead on the Auffenberg Kia lot in Metro east St Louis. Kia actually told me I'd have to pay $1500 up front to have my engine failure looked into initially. My constant pressure on Kia finally got them to say they would take my valve cover off for no fee which costs Kia less than $50 in labor. Kia had no desire whatsoever to know what caused my engine to seize up. Their ONLY concern was to avoid any acknowledgement of any responsibility or liability. Kia already knew what caused the engine to fail. The same thing that happened to hundreds of thousands of the same engines made by Kia and Hyundai. It was the exact same problem as the Kia SC147 recall. Taking the valve cover off will not help. There was no oil leak. No oil smell. Never any indication of any problem with the valve cover. It's simply a ploy for Kia to say we looked at your engine and it's your fault. Who would trust their assessment at this point anyway? I'm out thousands of dollars I still owe on a car without a working engine. Don't you think any car maker worth a darn would want to know why one of their vehicles engines just seized up on the highway? Kia's been super lucky so far no one has died due to their negligence. Additionally a co-worker of mine had a problem with his Kia and will not buy one again either. For his Kia the car required a specific oil filter made and installed by Kia and if that was not used the engine fails. He was never told this when he purchased the vehicle. His insurance successfully sued Kia for over $7,000 for his engine failure. Unfortunately my insurance doesn't cover mechanical issues. Ever wonder why your Kia never quite gets the gas mileage it was rated to get? Kia has also paid out for a class action lawsuit because they lied about the MPG of many of their models. The very MPG rating that many people base a large percentage of their purchase decision on. Yeah, Kia lied about that too but kept it hush hush. You can find the information online if you look for it. I had my car into the dealership (Auffenberg) several times before the engine failure telling them something is bad wrong with the car. The Kia service department ran every kind of computer diagnostic and could find no reason for the problems which included knocking, major loss of power, major loss of fuel economy and car dying at both idle and speed. Check engine light was always on and every sensor it said was malfunctioning was replaced and it didn't help. Unfortunately I could not leave my car with Kia. Kia wouldn't supply me with a free rental. They said it was against company policy. My step daughter was dying needing a second liver transplant as all this was going on and I couldn't be without that vehicle. With only one vehicle (other than the Kia) I wouldn't be able to get to work or my step daughter wouldn't be able to be cared for properly. I told Kia this and still they refused to get me a rental while they actually got to the root of my car problem and addressed it. Instead they said sorry to hear that, we can't find any problem with your car. They actually let me leave with a car they KNEW was dangerous and about to fail. They didn't care that my family was going through a serious medical situation with my step daughter and the car behaving as it was only increased the stress on my entire family during this time. Fortunately my step daughter got her transplant just in time and is doing ok now. Not only did Kia sell me a defective product but all this happened as our family is going through the stress of a child being deathly ill, lots of additional costs for medical related expenses and Kia was told this and didn't care. Kia added thousands of dollars to my already stressed finances by selling me a defective vehicle. But it gets even better. The Kia rep in Arizona named Steve that handles my case and many others actually told me on the phone that some of Kia's cars die early and that's just the way it is. He insisted all other car manufacturers have the same problem and also refuse to repair the vehicles leaving their customers screwed too. That's certainly not my experience nor that of anyone I know. Steve at Kia flat out told me Kia isn't going to pay and I'm out of luck because I got a bad Kia and have to eat it. That's what he said. That's Kia’s customer service that said that to me. I have to shake my head and laugh every time I call Kia and their recording says "Rated #1 in initial quality 2 years in a row!" Yeah, and dies in 78,000 miles and Kia refuses to make a full recall or honor it's warranty. You won't see Kia winning any customer service awards or vehicle longevity awards. My advice to anyone that has a Kia (ESPECIALLY if it's a 2.4L) is to trade it in and get something other than a Kia before it dies and your left paying off a car that doesn't run. I liked Kia at one time or I wouldn't have bought one. What I've found out since has opened my eyes to the quality of their vehicles and their denials of their own manufacturing defects even if it could cost lives or severely screw consumers over financially. Buying a Kia might make you think you're getting more quality for less money but it's all based upon lies and cover-ups. That is my Kia experience and it's the WORST experience I've had with any company on any level at any time in my 31 (47 - 16) years of driving cars.
Darren P thank you for sharing this insightful information. I'm glad your step daughter is doing better. I, myself, was going through a stressful time during this rebuild process; I broke my ankle skateboarding. After breaking down this engine & inspecting its components, I'm extremely unsatisfied with its quality. The engine has been rebuilt with the help of my great friends but it definitely costed me a couple grand. I will no longer be purchasing a Kia in the future.
Horrible experience you had for sure. I had an engine failure on my 2016 Kia Soul with the 2.0 motor, it failed at 98k as a result of a bad crankshaft being contaminated with metal shavings. Kia actually did right by me and installed a new motor in 2021, but all maintenance was done by my Kia dealership up until that time.
One of the middle cylinders has a problem with the rings ., probably the cylinder coating is wearing off (it's an aluminum block with a thin hard coating instead of a steel liner)..
By law, automakers and dealerships are not allowed to make you perform regular maintenance at a dealership for a new-car warranty to remain valid. In other words, you're free by law to get oil changes, tire rotations and other regular maintenance performed by just about any mechanic, and the automaker and dealership will still have to honor the new-car warranty.
What is the dealership overfilled your engine on a brand new car. Car went in for it's first oil change ever at 3402 miles. Overfilled it and tried to drive the oil down by running it. Car almost stalled trying to drive it back to the dealership after getting the oil change 🤦🏽 I requested a new engine, they did nothing now I'm at 11,712 miles. They aren't allowed to touch my truck any more. So can the company I want to service my truck get the new engine from them and install it under my warranty?
Jose Diaz I replaced all bearings in the engine. I replaced one piston and rod. I replaced the crank shaft. And due to unfortunate circumstance, I had to get a new cylinder head.
It was fine after the repair. It's somewhere in the comments but I got a new cylinder head, new crankshaft, one new rod, & replaced the rod bearings. I documented the repair in the kia forte forums
Hi, I just bought a used santa fe 2012 with the same s. engine... but it only has 33000 miles on it... assuming I can't return the car or replace the engine (I live in South America so recalls don't exist here), is it a good idea (meaning technically possible) to preemptively replace all the bearings and/or connecting rods and/or keep the oil lubrication channels clean... say every 40000 miles or so? I don't want to sell a car with this kind of problem to anyone, so I have to find a workaround
No. Keep it but keep up with maintenance. I had an intake and exhaust. If you don't plan to have those mods, you'll be fine..but like I said, keep up with oil changes etc etc
At 70k miles i recommend you replacing the rod bearings. It's an easy job and will keep your engine running for a long time. The weak point at Hyundai engines is the rod bearings.
It's that particular type of engine. I used to think these were the Nu but it's the Theta 2. Worst engine they've ever built. Plenty of hyundai engines are quite good, but this is just a joke. Between the crankshaft and cylinder slap and apparently they are known to suck coolant into the intake with another fault. Pure crap.
@@fallenbullseye i have only seen the trouble in US made engines because of the crankshaft deburing issues. Eventually I might start exporting some of the Korean built ones that come from the factory where they were designed because we have plenty here in Australia.
Here is my Kia experience. Anyone in my position has encountered the same thing from Kia. If you cannot supply them with up to date maintenance records on your vehicle they will not cover it. So for instance, if you change your own oil you're screwed. Might work if you saved all your receipts but very few people are in the habit of saving receipts of them doing their own oil changes. This ploy Kia uses is well documented if you want to look it up, I have, and it’s out there. Also my car would be covered under the SC147 recall as the symptoms of my engine seizing up (engine needs replaced) followed the exact same symptomology as those the manufacturing defect notes in the recall. The recall notice even appears on my Carfax report. Again you can find all the recall information online. The reason my car isn't part of the SC147 recall according to Kia is because it is MPI instead of GDI. All the rest of the engine is the exact same, 2.4L theta II. Kia says that because my car uses a different kind of fuel injection method that it cannot be affected by the metal filings left in the engine block which is what the SC147 recall is all about. That's totally absurd on its face but that's Kia's position.
The vehicles Kia did recall was done after many government threats as well as numerous lawsuits brought by disgruntled Kia owners for which there are many. Kia's mother company, Hyundai actually recalled their vehicles for the same problem immediately when the issue was discovered. It took Kia several years later to admit to the problem and issue a recall even though they were well aware of the problem. Where was Kia's concern for people being killed due to this manufacturing defect? A car having its engine seize up on the interstate would be something that would concern most companies immediately but not Kia. Unless Kia completely changes the way it does business they will continue to cost consumers thousands of dollars for defective cars and probably end up killing people due to their own negligence.
I had to argue, write emails, file complaints with various entities, etc just to get Kia to actually LOOK at my engine at no cost to me to determine the how and why of the engine failure. Kia refused to cover my car even though it is under warranty and furthermore refused to even LOOK at my car to see what caused the failure. I'm still waiting for a callback from Kia with their assessment. Kia actually agreed to take my valve cover off to take a look at my car once I complained as high up as I could to Kia. This was after several months of my car sitting dead on the Auffenberg Kia lot in Metro east St Louis. Kia actually told me I'd have to pay $1500 up front to have my engine failure looked into initially. My constant pressure on Kia finally got them to say they would take my valve cover off for no fee which costs Kia less than $50 in labor. Kia had no desire whatsoever to know what caused my engine to seize up. Their ONLY concern was to avoid any acknowledgement of any responsibility or liability. Kia already knew what caused the engine to fail. The same thing that happened to hundreds of thousands of the same engines made by Kia and Hyundai. It was the exact same problem as the Kia SC147 recall. Taking the valve cover off will not help. There was no oil leak. No oil smell. Never any indication of any problem with the valve cover. It's simply a ploy for Kia to say we looked at your engine and it's your fault. Who would trust their assessment at this point anyway? I'm out thousands of dollars I still owe on a car without a working engine. Don't you think any car maker worth a darn would want to know why one of their vehicles engines just seized up on the highway? Kia's been super lucky so far no one has died due to their negligence.
Additionally a co-worker of mine had a problem with his Kia and will not buy one again either. For his Kia the car required a specific oil filter made and installed by Kia and if that was not used the engine fails. He was never told this when he purchased the vehicle. His insurance successfully sued Kia for over $7,000 for his engine failure. Unfortunately my insurance doesn't cover mechanical issues.
Ever wonder why your Kia never quite gets the gas mileage it was rated to get? Kia has also paid out for a class action lawsuit because they lied about the MPG of many of their models. The very MPG rating that many people base a large percentage of their purchase decision on. Yeah, Kia lied about that too but kept it hush hush. You can find the information online if you look for it.
I had my car into the dealership (Auffenberg) several times before the engine failure telling them something is bad wrong with the car. The Kia service department ran every kind of computer diagnostic and could find no reason for the problems which included knocking, major loss of power, major loss of fuel economy and car dying at both idle and speed. Check engine light was always on and every sensor it said was malfunctioning was replaced and it didn't help. Unfortunately I could not leave my car with Kia. Kia wouldn't supply me with a free rental. They said it was against company policy. My step daughter was dying needing a second liver transplant as all this was going on and I couldn't be without that vehicle. With only one vehicle (other than the Kia) I wouldn't be able to get to work or my step daughter wouldn't be able to be cared for properly. I told Kia this and still they refused to get me a rental while they actually got to the root of my car problem and addressed it. Instead they said sorry to hear that, we can't find any problem with your car. They actually let me leave with a car they KNEW was dangerous and about to fail. They didn't care that my family was going through a serious medical situation with my step daughter and the car behaving as it was only increased the stress on my entire family during this time. Fortunately my step daughter got her transplant just in time and is doing ok now. Not only did Kia sell me a defective product but all this happened as our family is going through the stress of a child being deathly ill, lots of additional costs for medical related expenses and Kia was told this and didn't care. Kia added thousands of dollars to my already stressed finances by selling me a defective vehicle.
But it gets even better. The Kia rep in Arizona named Steve that handles my case and many others actually told me on the phone that some of Kia's cars die early and that's just the way it is. He insisted all other car manufacturers have the same problem and also refuse to repair the vehicles leaving their customers screwed too. That's certainly not my experience nor that of anyone I know. Steve at Kia flat out told me Kia isn't going to pay and I'm out of luck because I got a bad Kia and have to eat it. That's what he said. That's Kia’s customer service that said that to me.
I have to shake my head and laugh every time I call Kia and their recording says "Rated #1 in initial quality 2 years in a row!" Yeah, and dies in 78,000 miles and Kia refuses to make a full recall or honor it's warranty. You won't see Kia winning any customer service awards or vehicle longevity awards.
My advice to anyone that has a Kia (ESPECIALLY if it's a 2.4L) is to trade it in and get something other than a Kia before it dies and your left paying off a car that doesn't run. I liked Kia at one time or I wouldn't have bought one. What I've found out since has opened my eyes to the quality of their vehicles and their denials of their own manufacturing defects even if it could cost lives or severely screw consumers over financially. Buying a Kia might make you think you're getting more quality for less money but it's all based upon lies and cover-ups. That is my Kia experience and it's the WORST experience I've had with any company on any level at any time in my 31 (47 - 16) years of driving cars.
Darren P thank you for sharing this insightful information. I'm glad your step daughter is doing better. I, myself, was going through a stressful time during this rebuild process; I broke my ankle skateboarding. After breaking down this engine & inspecting its components, I'm extremely unsatisfied with its quality. The engine has been rebuilt with the help of my great friends but it definitely costed me a couple grand.
I will no longer be purchasing a Kia in the future.
Same thing happen to us....
One death due to this engine! Fire in Ohio if I'm not mistaken..
Thanks for sharing. I'm going to look at something else to drive...
Horrible experience you had for sure. I had an engine failure on my 2016 Kia Soul with the 2.0 motor, it failed at 98k as a result of a bad crankshaft being contaminated with metal shavings. Kia actually did right by me and installed a new motor in 2021, but all maintenance was done by my Kia dealership up until that time.
The big end looks DARK on that cylinder.
Got HOT.
One of the middle cylinders has a problem with the rings ., probably the cylinder coating is wearing off (it's an aluminum block with a thin hard coating instead of a steel liner)..
By law, automakers and dealerships are not allowed to make you perform regular maintenance at a dealership for a new-car warranty to remain valid. In other words, you're free by law to get oil changes, tire rotations and other regular maintenance performed by just about any mechanic, and the automaker and dealership will still have to honor the new-car warranty.
What is the dealership overfilled your engine on a brand new car. Car went in for it's first oil change ever at 3402 miles. Overfilled it and tried to drive the oil down by running it. Car almost stalled trying to drive it back to the dealership after getting the oil change 🤦🏽
I requested a new engine, they did nothing now I'm at 11,712 miles. They aren't allowed to touch my truck any more. So can the company I want to service my truck get the new engine from them and install it under my warranty?
lol that's a spun bearing
Hello. Thank you for sharing the video. What was done during & completing the rebuilding of the 2.4 engine
Jose Diaz I replaced all bearings in the engine. I replaced one piston and rod. I replaced the crank shaft. And due to unfortunate circumstance, I had to get a new cylinder head.
The same thing happened to me, I am now repairing it. My question is if the vehicle is fine after the repair?
It was fine after the repair. It's somewhere in the comments but I got a new cylinder head, new crankshaft, one new rod, & replaced the rod bearings.
I documented the repair in the kia forte forums
Hi, I just bought a used santa fe 2012 with the same s. engine... but it only has 33000 miles on it... assuming I can't return the car or replace the engine (I live in South America so recalls don't exist here), is it a good idea (meaning technically possible) to preemptively replace all the bearings and/or connecting rods and/or keep the oil lubrication channels clean... say every 40000 miles or so? I don't want to sell a car with this kind of problem to anyone, so I have to find a workaround
No. Keep it but keep up with maintenance. I had an intake and exhaust. If you don't plan to have those mods, you'll be fine..but like I said, keep up with oil changes etc etc
At 70k miles i recommend you replacing the rod bearings. It's an easy job and will keep your engine running for a long time. The weak point at Hyundai engines is the rod bearings.
@@robydany8749 real issue stemmed from the lack of deburing on the US made engines. But these had multiple design flaws.
Lol kia lol. They all eventually suffer the exact same fate. Rod knock or piston slap or both
It's that particular type of engine. I used to think these were the Nu but it's the Theta 2. Worst engine they've ever built. Plenty of hyundai engines are quite good, but this is just a joke. Between the crankshaft and cylinder slap and apparently they are known to suck coolant into the intake with another fault. Pure crap.
I change my rod bearings and still knocks
Spun BEARING
Can you drive a car like that for a while?
no
You can... and then the engine blows up 😂
Yes. For about 3 miles. Then it puts a hole in the side of the engine block.
I will never buy another pos Hyundai/Kia product ever again. The chassis are good but the drivetrain are completely trash.
Theta II junk.
hell yeah it is lol i will never buy another kia...
@@fallenbullseye i have only seen the trouble in US made engines because of the crankshaft deburing issues. Eventually I might start exporting some of the Korean built ones that come from the factory where they were designed because we have plenty here in Australia.
GOOD JOB GENIUS. YOU CAN TELL WHICH ROD IS BAD JUST BY THE COLOR.
GOOD JOB. YOU CAN SEE COLORS.
Patrick, your a douchebag...
Do you know that? 🤔🤣