I've Been SCAMMED on EBAY TWICE! 😼 *SCAMMER UPDATE*

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  • čas pƙidĂĄn 8. 07. 2024
  • AVOID the traps of a scammer by watching today's video. I share my story on how someone purchased 2 designer bags from me, then did a bank chargeback committing fraud. This is the result. Join The Handbagholic Email List Here 👉 www.handbagholic.co.uk/email-...
    Find out more about eBay seller protection: sellercentre.ebay.co.uk/prote...
    đŸ”„ FAVORITE LUXE BRANDS đŸ”„
    Farfetch - rstyle.me/+P90o3RMkKE8-On3gRu...
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    24S - rstyle.me/+YVdmF2xigDSiJZD0k5...
    Saint Laurent - rstyle.me/+shtm4e_RugT9aaHF3J...
    Gucci - rstyle.me/+GPY6Di_ReUmORhGOk1...
    Dior - rstyle.me/+u4fPgaR9aHC6j_3lhv...
    NET A PORTER - rstyle.me/+dEnkBrYKONKGp1_k24...
    _____________________________________
    📖 CHAPTERS 📖
    00:00 Introduction
    01:04 How the scam started
    04:55 After the buyer received the designer bags
    07:24 Sending evidence to eBay
    09:18 eBay emailed me
    10:52 eBay seller protection
    12:45 Where I'm going to sell my preloved luxury from now on
    15:22 Top tips for selling luxury on eBay
    _____________________________________
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    _____________________________________
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    *Disclaimer. 💖 Links included in this video description may be affiliate links. This means at no additional cost to you, I may earn a commission if you click the link and make a purchase. I'm forever grateful for your continued support by clicking my links before purchasing.
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  • Jak na to + styl

Komentáƙe • 236

  • @Handbagholic
    @Handbagholic  Pƙed 2 lety +3

    Have you ever had a bag experience selling luxury? Please share below so we can all help each other out. Join The Handbagholic Email List Here 👉 www.handbagholic.co.uk/email-sign-up/

  • @Lynwen10
    @Lynwen10 Pƙed 2 lety +100

    I sold a Louis Vuitton bag on eBay and posted it using Royal Mail. It never got delivered. The buyer was refunded but I was left without the bag. However my Royal Mail local sorting office went out of their way to investigate for me. They found out that there had been three attempts to deliver the parcel and all had failed. After that it went back to the sorting office somewhere in London, which was where the buyer lived. After that there was no trace of the bag. However two weeks later my friendly postman knocked on my front door and handed me my bag, intact in its sturdy box in the condition I sent it. Happy ending all round the buyer got their money back and I got my bag. For me the hero In the story was the lovely gentleman at my local sorting office in Wales who went out of his way to trace what happened, plus the way Royal Mail got the bag back to me, the sender.

    • @ladylucas60
      @ladylucas60 Pƙed 2 lety +1

      You were fortune , to get your bag back , as others it’s a total loss.

  • @kolokta
    @kolokta Pƙed 2 lety +18

    My husband always thinks i'm silly for recording every process of the wrapping / postage if i have sold a luxury item - im glad im not the only one. i always tell my buyer as well how i have packaged it and i have it listed in my description that i record the packing process đŸ€Ł its such a shame that we have to do this nowadays because of people who scam others

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +1

      It really is sad that we have to do it but you’re doing exactly the right thing!

  • @MCCCCCCCCCCCCCCCCCCCCC
    @MCCCCCCCCCCCCCCCCCCCCC Pƙed 2 lety +40

    I’m so glad you were protected!! It is truly pathetic that these scammers are pulling these tricks.

  • @terzim5695
    @terzim5695 Pƙed 2 lety +12

    Glad eBay did right by you in the end! I sold an LV SLG on eBay in 2020. The buyer waited more than 30 days, and then told eBay they never received the item. They never contacted me directly. I think they tried this because I hadn't put the tracking number on eBay. Luckily, I still had the post office receipt with the tracking number showing it was delivered, and when. I uploaded the tracking number to eBay, and they found in my favor. Later, the buyer sent a lame email saying they'd been out of town, and would have to "look around" for the item! More recently, I bought a Chanel WOC on eBay that was supposed to come with the eBay "Authenticity Guarantee", but I got an email from eBay saying they don't authenticate WOCs. This was surprising, since most of the WOC listings include the "Authenticity Guarantee". The seller agreed to a return, but buying AND selling on eBay still makes me a little nervous.

  • @jtool5285
    @jtool5285 Pƙed 2 lety +13

    I'm terrified of buying luxury goods on Ebay and often wish that I knew accounts of people like you to buy pre-loved goods from. So sad that this happens. Thanks very informative video

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +1

      It does feel like the wild west sometimes but eBay buyer protection is also great if yo are scammed with a fake.

  • @lunarsoul1717
    @lunarsoul1717 Pƙed 2 lety +7

    That was awful! You are such a honest and careful person with your bags it was quite unfair this happened to you. Glad eBay protected you. Thank you for sharing your experience

  • @scarlettavery8077
    @scarlettavery8077 Pƙed 2 lety +8

    Thanks for sharing your story Steph. I had one experience selling on eBay, it was quite an old used LV bag. I had heaps of photos on eBay and I put in the description of it being well used and advised the buyer to contact me if they wanted more photos. It was an auction and it sold. Once the buyer received the bag they put in a dispute that the item was not as displayed and the buyer wanted a return. I contacted the seller and said I was happy for them to return it to me and I will refund their money once I get the bag back. They refuse to send the bag first and said they needed the money for another purchase. In the end they ended up keeping it but we agreed to a small refund to their advantage due to the condition of the bag. From this experience I now only sell through 3rd party consignment. I have sold a number of items through consignment now and I would never go back.

  • @tayloredbeautyedit
    @tayloredbeautyedit Pƙed 2 lety +19

    I'm so glad you were able to keep the funds! People have a complete lack of ethics, it's hard to believe. I've always been vary wary of selling on eBay, but I feel a bit better about it now that they've implemented their Authenticity Guarantee program. I'm not sure if it's different in the UK, but as of last year in the US, you ship to an eBay authenticator and then they ship to the buyer. I'm hoping the extra layer of protection will help prevent these scams for sellers in the future, since now there's another person to say "I saw it, and it was legit." I'm assuming they did this because of their terrible reputation for scams on luxury goods, and hopefully this changes things.

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +1

      Yes I saw that they were doing this in the US a while ago - I think it's starting to be rolled out here in the UK. Clearly it's been a big problem to be able to put this into place so it should help deter scammers / fakes and help improve the experience for buyers for sure. Lets see how it does!

  • @pappyone6062
    @pappyone6062 Pƙed 2 lety

    It is such a shame that people are like this! I’ve heard stories like this before so I have never sold anything luxury on eBay. I have bought using eBay a couple times with good results. This actually makes me more confident using eBay to sell. I’ve only ever sold to people I know or to rebag, the real real, fashionphile in the past. Thanks so much for taking the time to film this!

  • @CogMarks
    @CogMarks Pƙed 2 lety +18

    I had to quit selling on eBay, because they are allowing buyers to steal from sellers. If you have a large store, you can write it off as a business expense, but if you are a small seller, it’s not worth it.

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety

      Yes this is true, in my case it worked out okay in the end. Maybe seller protection is better now? I think removing Paypal from the equation has made it much easier for eBay to see what's happening

    • @parishers6351
      @parishers6351 Pƙed 2 lety

      You did the right thing by stop selling there.

    • @Commentator541
      @Commentator541 Pƙed 2 lety

      Exactly!

    • @Commentator541
      @Commentator541 Pƙed 2 lety

      Also eBay hosts a lot of sketchy sellers that don’t seem to be sanctioned, but if you are a small seller selling personal items - you are destined to be scammed by ebay.

  • @martavillanueva1062
    @martavillanueva1062 Pƙed rokem +2

    I'm so thankful, even though I'm not a seller, that you took the time to make this video to protect others. We need more people like you in this world.

  • @latoyam.8944
    @latoyam.8944 Pƙed 2 lety +1

    So sorry this happen. I'm like stressing đŸ˜« hearing your story. Thanks for sharing. I recommend putting their name in your description so we can be aware. I'm glad ebay gave your money back. đŸ™đŸŸthis video was helpful.

  • @sherriceperry1079
    @sherriceperry1079 Pƙed 2 lety

    OMG! I am so sorry to hear about this situation. Thank you for sharing your experience with your audience.
    It’s nice to hear that you will continue to engage in the preloved market. I’ve been scammed as well on Poshmark and used PayPal to reclaim my funds.

  • @R-A-Allan
    @R-A-Allan Pƙed 2 lety

    God this is awful! I would be so stressed! I'm so sorry you went through this! What a horrible thing to do! I'm so glad you made this video to raise awareness about this. I hope you're ok.

  • @superbadgem2635
    @superbadgem2635 Pƙed 2 lety +3

    Nothing but sympathy for you. We sell alot on ebay and scamming is constant. We've had people say they haven't received something. Then I'll screenshot their signature and name and ask how sure they are lol. We are useless at uploading tracking and have found so many say item not received. Thankfully I keep all the receipts and upload it when they make these allegations. I enjoy catching them out xxx

  • @k112an1
    @k112an1 Pƙed 2 lety +1

    I have had some really bad experiences with Ebay many many years ago, which put me off. It is good to know that they have implemented changes and there is more protection. Glad you were able to keep the funds.

  • @ghostlife3993
    @ghostlife3993 Pƙed 2 dny

    In that situation yes eBay should take care of it. Seller protection, you did your part, what puzzles me is the length of time eBay allowed the buyer to do this. 2 months later is crazy

  • @faithp8395
    @faithp8395 Pƙed 2 lety

    So sorry you had that incredibly negative experience, but thank you so much for your insight!

  • @ry_ry__
    @ry_ry__ Pƙed 2 lety +5

    This is why I am so afraid to sell on ebay. Thankfully the first time I sold my bag, it was to a very nice lady. â˜ș

  • @sherisetyus4609
    @sherisetyus4609 Pƙed 2 lety +2

    Thank you for sharing your experience and I am glad you got your money back. But this is exactly why I won’t sell any of my bags. That woman will reap from her own thievery!

  • @designsonyouinparis
    @designsonyouinparis Pƙed 2 lety

    Thank you for this great information. Good luck on all your future sells.

  • @KeyserTheRedBeard
    @KeyserTheRedBeard Pƙed 2 lety

    fabulous content Handbagholic. I crushed the thumbs up on your video. Always keep up the great work.

  • @adellaidemikova
    @adellaidemikova Pƙed 2 lety

    I am so sorry to hear this happened to you. The only thing I can say, what goes around comes around 
. And not your problem anymore

  • @escherstudios4587
    @escherstudios4587 Pƙed 2 lety +2

    So glad it all worked out!! Also love your hair in this video- did you get a cut? Color! Beautiful

  • @YosheaLux
    @YosheaLux Pƙed 2 lety

    This is crazy! So glad you got to keep your money!

  • @Monika-kc8vv
    @Monika-kc8vv Pƙed rokem

    Omg
just listening to your story gave me anxiety
what a scary thing to have to handle. Good that all was sorted 
but wow how awful. Love your videos, I’m a new subscriber. Brilliant videos I enjoy them all.Thank you xx

  • @evajordan100
    @evajordan100 Pƙed 2 lety +2

    I actually film once I have received the bag, showing the condition of the box received, unboxing and all items which are received. It definitely helps! Very informative! X

  • @angelicab3233
    @angelicab3233 Pƙed 2 lety +1

    What a sneaky scam! Glad you were protected. I had a scam the other way around recently. I bought an LV card holder on eBay. I communicated with the seller and she was very open and quick to respond. I paid but the item never showed up. First the seller came with lots of different excuses on why she hadn’t sent it. After a while she just stopped communicating. In the end the only thing eBay could help me with was to close the sellers account. I never got my money back. :(

  • @amiek9226
    @amiek9226 Pƙed 2 lety

    I’m glad the eBay seller’s protection came through for you.
    Your tip about videoing the packing process is a good one. It’s also a good practice when returning items. I purchased a pair of shoes from a small outdoors company in the US that had great reviews. Unfortunately, the shoes didn’t fit but I wasn’t worried about returning them because they offered a solid money back guarantee. I carefully packaged the shoes up and sent them back. A couple of weeks later I received an email saying they were only going to refund 70% of the purchase price because the shoes showed “visible signs of wear”. This claim was utterly ridiculous since I’d had the shoes on my feet for less than 5 minutes whilst walking around my living room. I’d also been very careful to gently brush the soles of the shoes to remove any carpet fibres before boxing them up again.
    I didn’t know what to do. I had trusted the company to honour its money back guarantee and it hadn’t occurred to me to take photos or video of packaging the shoes for return. I was kicking myself that I didn’t have any evidence to dispute their claim.
    However, in my case PayPal came through. I initiated a dispute and within 24 hours the seller offered me a full refund of the purchase price. Lesson learned. Always take photos.

  • @beatriz9293
    @beatriz9293 Pƙed 2 lety +14

    I would never buy from eBay. Amazon. Etc for luxury items. I’m not an expert to pick out the fakes. But if I knew it was from you, I would buy. Otherwise I don’t trust ANYONE when I’m spending 1000’s of dollars except the boutique!!!

    • @parishers6351
      @parishers6351 Pƙed 2 lety

      Agreed

    • @JanGlow
      @JanGlow Pƙed 2 lety +2

      I purchased a Loewe Puzzle bag from eBay. It turned out to be counterfeit (I had it authenticated) and it came up fake. Since I paid through PayPal, I got my money back after I showed proof of inauthenticity. I still felt so stupid that I was fooled though 😞

    • @beatriz9293
      @beatriz9293 Pƙed 2 lety +1

      @@JanGlow it happens to the best of us 
. That’s my fear. But live and learn. đŸ„°

    • @amarie3309
      @amarie3309 Pƙed 2 lety

      I buy luxury bags on eBay, but only from Japan. Their resale business is closely monitored. Selling a fake bag would result in losing their business license permanently. I resell on eBay also, but I provide proof of authenticity and also send signature required. So far, so good. However it can be nerve wracking

  • @jillianhutton8570
    @jillianhutton8570 Pƙed 2 lety +3

    Very informative thank you! Can’t believe people do this it’s so sad 😭

  • @mvatolentino
    @mvatolentino Pƙed 2 lety

    Oh my gosh. Thank you for this!!!

  • @Zcoop18
    @Zcoop18 Pƙed 2 lety +2

    I had a buyer buy an LV bag off me, without any questions or making an offer. I was suspicious and checked their feedback. luckily kind people had added warning comments under positive feedback that this person was a scammer. I cancelled the order and refunded them, now I always check feedback and cancel if something doesn’t feel right. Awful how people can behave this way. 😡

  • @poppyslavos8634
    @poppyslavos8634 Pƙed 2 lety +3

    Thank you for your video - unfortunately there are always scammers around. If they do a direct debit into your account the bank, the bank then can't take it out of your account without your permission. That is why when you do a direct debit to a bank tells you...make sure you are depositing into the correct account" once you send it it is literally impossible to get your money back unless the person you sent it to agrees...that is what happens in Australia, might be worth asking the question to your bank in the UK.

  • @evachan2143
    @evachan2143 Pƙed 2 lety

    This is the reason I don't sell my designer things on eBay anymore. I don't want to deal with the anxiety that comes with disputes months later after the item was sold, even though I did everything right as an individual seller. Anyway glad that you were able to keep the funds.

  • @jules5199
    @jules5199 Pƙed 2 lety +2

    I’m so glad you got your money back Steph. I love your videos

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety

      Thank you Kevin ❀❀

  • @melmel8606
    @melmel8606 Pƙed 2 lety +1

    I literally just 12hrs ago watched a video by Erica's Girly World from 4 yrs ago about the same issue on ebay but at that time for her PayPal was still connected to Ebay. I think the Universe is trying to tell me to become more vigilant in selling my items. I'm so grateful you were able to in the end win your cases but it still is a stressful thing to go through and unfortunately we must cover ourselves! Thanks for sharing ❀

  • @stephanieharrison2719
    @stephanieharrison2719 Pƙed 2 lety +1

    I can’t believe it was so easy for her to do that. I was recently scammed trying to buy concert tickets. The person took my money and never sent the tickets. I contacted my bank and showed the whole conversation. They told me there was nothing they could do, so I can’t believe her bank did it so easily.

  • @amybrando2585
    @amybrando2585 Pƙed 2 lety

    Great video!! I hope people are helped by this! X

  • @ericacosta987
    @ericacosta987 Pƙed 2 lety +1

    Humanity still sinking into new depths
 plus scamming someone on YT!! Name and shame that person

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +2

      The account has been deactivated! I'm going to report the woman to action fraud

  • @miradonfbd
    @miradonfbd Pƙed 2 lety +12

    I purchased a “Loewe” bag from eBay. I don’t know if the seller thought it was authentic or not, but every communication she said “authentic Loewe bag”.
    It not everyone who authenticates Loewe, but it did turn out to be fake. eBay had me send it back to her ( they provided the return label), and somehow, it bounced back to me as “no such address “. It took quite a while, but I get my refund.
    Anyone want a nice leather fake Loewe puzzle bag? It gags me to look at it!

    • @mamad5686
      @mamad5686 Pƙed 2 lety

      Send it to me. I like to study luxury replicas. I do it to stay updated on their craft.

    • @JanGlow
      @JanGlow Pƙed 2 lety

      I bought a Loewe puzzle bag from eBay. It turned out to be counterfeit. Since I paid through PayPal and I proved that it was a fake from using an online authenticator, I got my money back. The eBay seller then sent me threatening messages. I reported the seller. It was a bad experience 😱

    • @miradonfbd
      @miradonfbd Pƙed 2 lety

      @@JanGlow was it from a USA seller?

    • @JanGlow
      @JanGlow Pƙed 2 lety +1

      @@miradonfbd no it was actually Russia

  • @ShopStylebyme
    @ShopStylebyme Pƙed 2 lety +6

    I am sorry this happened to you. You should goggle your bags every now and then because the scammer might be trying to sell your bags. Hopefully the scammer gets scammed.

  • @beth4015
    @beth4015 Pƙed 2 lety

    Thanks for sharing this useful information!

  • @discod
    @discod Pƙed 2 lety

    I had a scammer come back the day before 6 months to file a dispute through PayPal. Their deadline is very different from Ebay, and they never filed a claim with EBay at all! I keep proof of everything like you do, and it really saved me. This person was sketchy from the beginning, but when you think the deadline is up on EBay, they can still file through PayPal.

  • @BonitaBrewington
    @BonitaBrewington Pƙed 2 lety

    Steph. Wow. Thx though for sharing. We need to know what to look out for!

  • @candiceklein6813
    @candiceklein6813 Pƙed 2 lety

    Wow people are so shady. Sorry that this has happened to you. So glad you got your money. It is a shame that people do this. I think it is horrible

  • @atlfun08
    @atlfun08 Pƙed 2 lety

    Glad to hear that new eBay payment changes with payments are a positive change! I need to get back on eBay!

  • @jenniferleigh123
    @jenniferleigh123 Pƙed 2 lety +9

    I just always sell to third party sellers for this reason. Even though you get less, it is worth it to me not to have the stress. I am also terrified to buy any pre loved bags. Just never feel certain they are real unless I get them from the boutique.

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +2

      Hey Jennifer, yes i would also consider resellers too but if you want the value of the bag I'll sell via eBay still. I now mostly buy my expensive LV / Chanel via boutique as it's not worth risking.

    • @momslayedit
      @momslayedit Pƙed 2 lety

      Honestly!!

    • @momslayedit
      @momslayedit Pƙed 2 lety +1

      @@Handbagholic or you could just buy from Fashionphile and Rebag, downside is the exorbitant customs charges but if you have someone in the US who can receive the bag then post to you, you pay way less.

    • @wandaalmonte2445
      @wandaalmonte2445 Pƙed 2 lety

      100% agreed no pre loved for me. I hardly sell anything but when I did. I sold it to friends.

    • @merrywalsh2809
      @merrywalsh2809 Pƙed rokem

      I had a great experience buying pre-loved Chanel through FarFetch. They do not rate the condition of their bags, so. I called customer service to ask why that is. She said they only deal with reputable, known to them, reseller organizations for bags in excellent condition. I purchased the bag. It came from a reseller shop in Tokyo. It was a twenty year old canvas bag in excellent condition!

  • @dianaspencer7232
    @dianaspencer7232 Pƙed 2 lety

    I am just heartsick over your experience!
    I have been so concerned about these types of things that I just send all my items to the Real Real to have them sell them even though I will be taking a deep price cut by doing so. I just couldn't deal with the stress right now.
    However I will still be purchasing from ebay because of their wonderful new authenticity program.
    I would love to see your items. Ill see if I can find them.
    I'm glad everything turned out in your favor.!!!!

  • @Divinenubian
    @Divinenubian Pƙed 2 lety +1

    Wow that is a very crappie thing that happened to you. I triedvto sell my alma on poshmark and later removed the listing due to suspicious inquiries. Super glad toy got your money back.

  • @missshananicole
    @missshananicole Pƙed 2 lety

    I’m so sorry this happened to you. I’ve only sold my bag to an IG consignment shop and she was amazing. I was so worried because I was shipping a bag that I spent over $1,400 for. It is nerve wrecking process.

  • @adrienneknowles6486
    @adrienneknowles6486 Pƙed 2 lety

    That’s awful, Steph. So sad as I nearly bought the bag but didn’t realise it was yours. Please let me know if you sell the gray as I love it xx

  • @christineearl6669
    @christineearl6669 Pƙed 2 lety

    When I’ve disputed a charge with my bank, it’s taken a long time to get a judgement. We’re usually credited back the money until the dispute is investigated, usually at least a month later. A matter of days is ridiculous!

  • @jamieoctober
    @jamieoctober Pƙed rokem +1

    I got a survey today right after i used Ebay for Business on facebook. they asked how they could improve. I stated to bring back the ability to leave feedback on buyers.

  • @winterseason1357
    @winterseason1357 Pƙed rokem

    I always sent pics to the buyer as soon as I shipped the bag. Including a picture with the box in the scale, so the buyer knows the weight, which later can be compared to the weight listed by the shipping company. I have seen some scamers receive the box but then they claim it was empty

  • @minwade5436
    @minwade5436 Pƙed 2 lety

    So sorry this happened to you @ least you did exactly what you needed to for the return of yr funds. Best wishes from Adelaide; South Australia🇩đŸ‡ș💐

  • @ea1420
    @ea1420 Pƙed 2 lety +1

    I think the frustrating part is that you can all the documentation in the world and none of the reselling platforms offer more options to upload documentation. I think both buyer and sellers need protections because their are shady sellers and buyers everywhere.

  • @gia3518
    @gia3518 Pƙed 2 lety

    Yikes đŸ˜±!! I’m soo sorry 😱

  • @neverthesamelovetwice
    @neverthesamelovetwice Pƙed 2 lety

    Good thing eBay protected you. PayPal was horrible and I have first hand experience with that. I got scammed a few times like this. One in particular claimed the bag never arrived and then when it did (it was delayed) she claimed it was damaged (it was not). So eBay told her to return the bag and she sent me an empty package so that the tracking appeared to show it was sent back. PayPal was involved and they sided with her! But eBay did protect me. It’s nerve wracking, but most transactions are good. What I do now is send the buyer a message when they purchase saying please confirm your mailing address, confirm your purchase and agree that this is a final sale. If they don’t respond to this message, I cancel the sale. Great tips đŸ‘đŸŒ

  • @accountingforluxury
    @accountingforluxury Pƙed 2 lety +3

    If you ever decided to sell the grey Casandra tote, I certainly want to buy it! It’s one of my favorites still in your collection 💙

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +1

      haha thanks! I think she' going to be a keeper.

  • @monikaleo2577
    @monikaleo2577 Pƙed 2 lety +1

    glad it all worked out in the end 👌 the reason she got her money back (most likely) is because she paid with her crwdit card .. I don't think you can do a chargeback directly from bank account but you can on credit card & you have 2 months to do it

  • @gpaton9643
    @gpaton9643 Pƙed 2 lety +3

    Wow! So glad this worked out for you. My experience has been that ebay sides with the buyer almost exclusively. I was just scammed by a buyer who claimed the item arrived to her damaged and intentionally damaged the item to get her money back. I’m a little đŸ„”.

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +1

      Oh that's so bad! I guess there are so many scams out there, it's always hard. That's why I film before I send to prove the condition, but it's never easy.

    • @onlyme7308
      @onlyme7308 Pƙed 2 lety

      This happened to me recently. That was the last transaction I will ever do over eBay. X

  • @leahc62
    @leahc62 Pƙed 2 lety

    Steph this happened to me too I sold my LV keepall 55!!! Honestly the fear is real! But I was able to prove I sent the bag etc and then the buyer said they didn’t want it because the handles were too dark (stated in the listing and there were plenty of pics) mine was with PayPal and they were useless!!! Now I sell my designer items through a consignment store! Glad you got sorted honestly it’s horrible people do this?

  • @nehavas6769
    @nehavas6769 Pƙed 2 lety +1

    I too am in uk and in various Facebook groups and the amount of scamming is going on ,it’s scary .I feel best to sell through consignments and buy bags that I am very sure of .

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +1

      Yes you definitely have to be super careful in the Facebook groups too. I'd maybe make someone in a FB group buy via eBay for the protection

  • @habeebee27
    @habeebee27 Pƙed 2 lety

    Hi. Where is your evil eye necklace from? It's so beautiful!

  • @milesanddj
    @milesanddj Pƙed 2 lety +1

    Hi! I’m so sorry this happened and thank you for the information. I had a scam issue with a buyer on ebay and I was able to leave negative feedback on their account. You may want to see if you can do this. It may only be in the US that you can.

  • @laurahodgson6531
    @laurahodgson6531 Pƙed rokem

    Thanks for this video although I wish I'd seen it a week ago. Have just sold a lightly used Gucci bag on eBay which was delivered today and the buyer has bombarded me with messages all day claiming misleading and 'damage' for a couple of microscopic 'scratches' on it and asking for a discount (they got a great deal already!). I'm hoping that I am protected by the authentication process eBay now have in place as I can see this becoming a massive headache. I've told them to raise it with eBay is they are not satisfied so we'll see. If I sell again will definitely film myself packing the bag up close to ship!

  • @101handbags101
    @101handbags101 Pƙed 2 lety

    Also, does anybody have recommendation for a selling platform that is more favorable to sellers?

  • @TheErraticCollector
    @TheErraticCollector Pƙed 2 lety

    I sold a Russell & Bromley bag on Ebay 8 years ago. The buyer reported it as fake. She sent it back screwed up without the dust bag. Paypal took the money back from me and I had no rights. I have never used Ebay since. It is interesting to know that eventually, after all these years, Ebay have finally acted in sorting out this mess.

  • @lolipena8051
    @lolipena8051 Pƙed 2 lety

    I used to work credit card chargebacks/disputes. So I’ve heard all of these all to well. Zelle or bank transfer/wires those are harder for this to happen. So I get why might not try it with these versus chargebacks. Also for the chargeback to be accepted, you are right it depends what they say to their bank. Because if they said fraud and it’s not their address or signature then the bank will side with them versus merchandise not as describe, received or counterfeit. Their bank will ask more from them.

  • @junebarber8459
    @junebarber8459 Pƙed 2 lety

    I’ve had problems with the Post Office. The last parcel they ‘delivered’ was flung into the middle of my drive in the pouring rain. They came nowhere near the door. I signed for nothing and the parcel was in a mess. Wet through but thankfully the contents were fine. I was ok this time, but what if they do that with goods I send?
    They never answer their phone and don’t reply to emails - useless bunch 

    Who the hell have they got delivering these days 


  • @TakeItSlowMo
    @TakeItSlowMo Pƙed 2 lety +2

    I resell fashion pieces and these scammers are the worst part of the job 😑 I will use third party designer consignment sites on higher price luxury items because I’ve heard too many horror stories like this!

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety

      Thanks for sharing. They really are awful aren't they

  • @Bronzyglow
    @Bronzyglow Pƙed 2 lety

    I’ve heard so many horror stories about eBay that I would never sell or purchase from there. I have enjoyed doing both with Fashionphile and Ann’s Fabulous Finds and have never had an issue, thankfully.

  • @onlyme7308
    @onlyme7308 Pƙed 2 lety

    I’ve had so many awful experiences with eBay, I’m done with it. Can’t deal with the panic. Some people are so so dubious.

    • @parishers6351
      @parishers6351 Pƙed 2 lety

      Good job. They are not safe. eBay may have helped her here but how many people lost their money on the bad end of it?

  • @mrfrisky5887
    @mrfrisky5887 Pƙed 11 měsĂ­ci

    I had a guy do that to me with a iwc watch. bin a month my fund are still on hold after calling ebay to speak with different representatives getting nowhere

  • @mamasann7636
    @mamasann7636 Pƙed 2 lety +1

    I have an online boutique and have my return policy for sale items listed in 4 different places on the website. I had a buyer chargeback a $1500 dress because she was not permitted to return it due to the policy. Ultimately her credit card company sided with me because she agreed to the terms of service.

  • @vrmomoffour9446
    @vrmomoffour9446 Pƙed 2 lety

    This happened to me with Venmo! Exactly. I sold a backpack from my collection. I even sent screen shots of her message that she received the backpack. I sent tracking info too. I’m still waiting - Venmo says the person put a dispute through their credit card. And I have to wait up to 75 days for it to be done & Venmo says if credit card bank agrees with buyer they can’t do anything about it.

  • @LMAO4real
    @LMAO4real Pƙed 2 lety

    Aww this is so awful! I’ve always bought and sold luxury goods on eBay since 2012 with no issues

  • @tsmith682
    @tsmith682 Pƙed 2 lety +1

    It’s happen to me on Mercari. I send the bag to the buyer. She last get two in to accept the bag. To file a claim. Then they side with the buyer. So the buyer send me back
    A 📩 for all clothes. Not my beautiful LV never full. I took pictures and the item send it to them. After going back and fourth. They release my money. So sad people out here scammer people. Sorry that happened to you.

  • @101handbags101
    @101handbags101 Pƙed 2 lety

    Thank you so much for posting about this. I just finished refurbishing an LV Alma and was thinking about listing it on eBay. I professionally cleaned the bag, spent two hours polishing the hardware and hours and hours custom painting it (a week’s worth of work) - I would be heartbroken to get scammed after all that work. I’m retired from law enforcement and I’m curious if you filed a police report?

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety

      Hi there, yes it's not nice what people do. I haven't filed a police report.

  • @Born_inthe_usa
    @Born_inthe_usa Pƙed 2 lety +2

    Oh my God Stephanie I'm so glad everything worked out in your favorâŁïž I would be petrified because if they deducted the funds two months later I'm sure I would go negative in my bank account đŸ€ŠđŸ»â€â™€ïžthat's horrible that they can do that, I think after the package is delivered and the buyer accepts the package within 3 days, the case should be closed. I also have sold 3 LV items on eBay and when the buyer purchased it, the item then went to an authenticator based out in Las Vegas and then they directly shipped it to the buyer so I don't even know who the buyer is or their address I live in the United States. I'm so happy everything worked out for you you're such a sweetheart â€ïžâ€ïžâ€ïžâ€ïžđŸŒžđŸŒžđŸŒžđŸ€đŸ€đŸ€đŸ’œđŸ’œđŸ’œđŸ’œ

    • @hoaiong1153
      @hoaiong1153 Pƙed 2 lety

      @Lori Bella Hi. I have lv, cc and other things to sell. Trying to sell at fashionphile they buy back very chip. but afraid to sell on eBay.
      When you send your items to eBay authenticator then they send to buyer. It’s mean the buyer had excuses to return or any other reason to return by right ? Please let me know what I need to know.=(^.^)=🙏thank you

  • @janejdough2230
    @janejdough2230 Pƙed 2 lety

    I would watch for seeing if the scammed goods shows up for sale in the future.

  • @AgathaBlanco
    @AgathaBlanco Pƙed 2 lety

    I was almost the same situation, I sold few bags medium value, she left me positive feedback, I got charged back after half a year..there was 3 transaction 2 were covered by the bank 1 the lowest the ebay covered..in US there is a different scam like they fake their addresses and claim they not receive the item or send back empty box..she probably can get away with one scam like this, if she try again the bank won't side with her..

  • @yulianagonzalez2428
    @yulianagonzalez2428 Pƙed 2 lety +1

    Omg I’m sorry this happens again😱😱😱

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +1

      I know, it's awful what some people do

  • @pinkpotatoes9849
    @pinkpotatoes9849 Pƙed 6 měsĂ­ci

    I have sold an Oroton handbag. Then the buyer claimed that the leather was all cracked. I had to refund it and take it back, but all the photos showed the bag as is. Leather has grains!?! Hate it that you cannot give buyers negative feedback.

    • @Handbagholic
      @Handbagholic  Pƙed 6 měsĂ­ci

      Yes I agree there needs to be some warning sellers can flag to other sellers for some buyers.

  • @Edmak2110
    @Edmak2110 Pƙed 2 lety

    I can’t remember hearing you saying whether you got your bags back?
    I had lots of issues when payment was via PayPal, they always sided with the buyer , it was pointless even sending evidence

  • @luvlyleo2836
    @luvlyleo2836 Pƙed 2 lety

    Happy you got your money back. This is a terrible person! EBay has always been very honorable with me can’t say that about Mercari.

  • @Alisha-hs8xj
    @Alisha-hs8xj Pƙed 2 lety

    Ugh I fear this so much. Now I only sell to consignment like Vestiaire Collective or Fashionphile because I’m afraid of this happening. One of the bags I sold through VC was lost and both the buyer and I were reimbursed so it went quite well.

  • @leky7487
    @leky7487 Pƙed 4 měsĂ­ci

    I used to sell gold sovereigns on ebay but got scammed with the empty box scam so had to stop. Buyer claimed envelope was empty, even though i had picture of postman handing her a clearly not empty plastic tamper proof special delivery envelope, tracking with weight, signature and video of me sealing it. Been selling on ebay 6 years, no issues and 100% feedback. Ebay sided with buyer! Unbelievable and obviously a scam. So i claimed my money back from eBay and no longer sell on there. Sad story but ebay have zero seller protection in these cases.

  • @asq4867
    @asq4867 Pƙed 2 lety

    terrible! I'm confused about why the email came two months later?! does ebay hold your funds for that long even when the buyer has received the item?

  • @donnamcmillan6950
    @donnamcmillan6950 Pƙed 2 lety

    If a package is signed for wouldn't thar prove they got the items?

  • @PH-tv2sw
    @PH-tv2sw Pƙed 2 lety

    I got scam last year and I film everything as well, the receiver even acknowledge that the bag was beautiful after receiving it and she dispute it with her CC exactly 30 days later.

  • @pumaadidas
    @pumaadidas Pƙed 2 lety

    hi Steph
    if this scam came from the states and gets worse here in the UK
    could eBay make the sellers protection scheme even worse if they are being hit for the money
    ie if there is a dispute the sellers loses their money full stop no recourse, worse case scenario

  • @tamarapetrie9494
    @tamarapetrie9494 Pƙed 2 lety

    I’m so sorry you were scammed. I’ve been scammed on EBay a couple of times and lost money. I will never buy designer items on EBay again.

    • @Handbagholic
      @Handbagholic  Pƙed 2 lety +1

      Thanks for sharing. Yes I’m just glad eBay sorted it for me. Now PayPal isn’t involved I think it’s for the better

  • @meggen385
    @meggen385 Pƙed 2 lety

    One ebay seller blocked my account after i filed for a lost shipment when they had no interest to help locating the package. Just kept sending me a tracking which clearly stated the shipment was missing. The package showed up a few months later. When i went into my account to update the shipping info, there i found out I was blocked. Notified ebay, they did nothing. Thats the last time i cared to use ebay. Too much hassle to deal with unethical sellers and sucky ebay customer service. Shopping should be fun.

    • @la6136
      @la6136 Pƙed 2 lety

      That seller should have filed a missing package claim for you. I always do this for buyers when I ship something and it gets lost in the mail. USPS always ends up finding the package.

  • @annacarlyle6732
    @annacarlyle6732 Pƙed rokem

    If it was a direct bank transfer they can’t do a charge back.
    This is what I would be so wary of & honestly I can’t be bothered. I just keep all my bags

  • @TheUlli1964
    @TheUlli1964 Pƙed 4 měsĂ­ci

    I found it concerning for some years now to sell online. Just meet the customer ,so the buyer can check the items and just buying then. I get my cash and then i dont have a problem,the buyer as well.

  • @steffdia7080
    @steffdia7080 Pƙed rokem

    You need to call police to take the bank info and her address.

  • @AnUrbanGypsy
    @AnUrbanGypsy Pƙed 2 lety

    Selling is getting harder, sorry you had to go through this. I’m surprised you didn’t do a vlog sale - better class of buyer here (maybe 😆). Scammers rarely work alone. Your scammer probably had you ship the bags to an address that wasn’t anywhere near theirs to help their claim or more than likely they used stolen card details. The bags were probably resold on eBay as soon as they were received, way before a chargeback was lodged. You could try searching images as they probably used yours in the resale - they have no shame. Having had my credit card details stolen to the tune of over $4,000 worth of computer equipment that I definitely didn’t purchase, I like the fact that the bank came down on my side. This was raised within days of the transaction being made but I was surprised that my bank asked me for no further information. I had tried to contact the tech company showing on the transaction prior to lodging a claim but had no answer so I have no idea how it panned out for them. Two months is quite a while but you’d be amazed at how many people don’t check their bank accounts weekly.