I have a question, if you allow me.. My vision size is not correct.. I have weak distance vision.. Do they have a service to make the lenses compatible with my vision size? Is this service available on their site or not? I am waiting for your answer and thank you 🙏🌹
Do they buff off scratches that are on the upper part of the frames(the bridge)? I've been thinking about sending mine in for repair but I'm not sure if I should wait until they're a little more worn down...
Hey, thank you so much for watching. How long have you had them for? I would highly recommend sending them in. They do as much as they can to tune them up. Be sure to subscribe, would really appreciate it!
I had mine sent it. Unfortunately, the scratches are still there. I don't think they did anything with it. They replaced the nose pads and temple tips and installed new lenses.
@MichaelHsu95 I typed lenses. Almost all of the vintage ones have replacement lenses. They aren't 120 dollar glass polarized and other from Randolph. Oh, by "original" in the first sentence, I meant Vintage OG. ;)
@@UhhhhhnooOOo00oOthe vintage OG lenses without the Randolph etching on them? I think you can still send them in for tune up and then ask them if you can have the modern lenses. I asked customer service, they do it for $80 for non polarized and $140 for polarized but only when you send them in for tune up. They won't sell the lenses separately.
@bjsmind Yes. I saw that on the website and reas someone's comment on here somewhere. I bit ridiculous for lenses. They are top quality glass. Plastic copies are horrid. I've spent much more on sunglasses but, on a 200-350 pair, that's proce gauging. They make quality sunglasses. I have two pairs and a lesser American Optical. Their Ecole GX or 24K specialized pairs are a bit over the top. I see some OG pairs with Randoplh on the lenses. Either fake or, they used to or still do or someone os copying that. I can tell a real pair and especially the ones from them or the Vintage heavier ones for real pilots. You can tell from the metal, the lenses and the matte.
@bjsmind Lastly, I still don't know how to tell if vintage or modern Randolphs have had the lenses replaced. The lenses are 1/3 or 1/2 the cost. I don't know if the original pilot aviators were even made with polarized lenses. The perfect pair is an OG with Polarized lenses and that cool original writing case. (Vintage)
How does the payment work? Did they call you for credit card info after receiving them or send you a payment link? I thought there would be a place on their website to initiate the process and pay, but apparently you just ship them on in without contacting them first.
Sunglass tune up? Really? That’s getting to be a bit much. Screws loose? Tighten them. Nose pads getting hard? Replace them. Need adjustments? Adjust them. Idk man, but this is making a big deal about minor stuff Cheers
I think for what you invest in them it's a nice touch and offer to help keep loyal customers. Especially is this day and age where everything is buy, wear, break .....buy again! Worth the investment to keep an American worker employed also. I am capable of doing the repair myself but nothing like they can based on the video
Agree on the hinge thing.. that's the biggest thing he was worried about? Give the screws a quarter turn. The nose pads and parts that go behind your ears I can understand, those wear out.
Good to see a company stand behind their product, that means something.
That's a great deal. $25 for nice tightened hinges and new nose pieces as well as cleaning.
I have a question, if you allow me.. My vision size is not correct.. I have weak distance vision.. Do they have a service to make the lenses compatible with my vision size? Is this service available on their site or not? I am waiting for your answer and thank you 🙏🌹
Unfortunately they don’t offer this service. But you are able to buy the glasses and change the prescription a your local optometrist
@@MichaelHsu95
Is the tire worth buying? I mean her fame in the frame or in the lenses And thank you for the reply
@@Khaled23w yes I think so
Do they buff off scratches that are on the upper part of the frames(the bridge)? I've been thinking about sending mine in for repair but I'm not sure if I should wait until they're a little more worn down...
Hey, thank you so much for watching. How long have you had them for? I would highly recommend sending them in. They do as much as they can to tune them up. Be sure to subscribe, would really appreciate it!
I had mine sent it. Unfortunately, the scratches are still there. I don't think they did anything with it. They replaced the nose pads and temple tips and installed new lenses.
@@bjsmind Just out of curiosity, did you have to pay for the new lenses?
@@veetour yes, I did. That's the only way you can get original Randolph lenses from them. Send them for a tune up and then ask for a new lens.
Cool looking glasses! Are those the matte chrome version or the bright chrome? Hard to tell. Thanks.
thank you so much, I Love these sunglasses! These are the Matte chrome. Be sure to subscribe, would really appreciate it
2024 tune-up prices: $60 - $169. (per website)
Problem is, if they arent original frames, its not the same. Tune up everything but, only have Randolph original lenses, pads and arm pads.
Where would you get Randolph’s that aren’t original frames? 🤔
@MichaelHsu95 I typed lenses. Almost all of the vintage ones have replacement lenses. They aren't 120 dollar glass polarized and other from Randolph. Oh, by "original" in the first sentence, I meant Vintage OG. ;)
@@UhhhhhnooOOo00oOthe vintage OG lenses without the Randolph etching on them? I think you can still send them in for tune up and then ask them if you can have the modern lenses. I asked customer service, they do it for $80 for non polarized and $140 for polarized but only when you send them in for tune up. They won't sell the lenses separately.
@bjsmind Yes. I saw that on the website and reas someone's comment on here somewhere. I bit ridiculous for lenses. They are top quality glass. Plastic copies are horrid. I've spent much more on sunglasses but, on a 200-350 pair, that's proce gauging. They make quality sunglasses. I have two pairs and a lesser American Optical. Their Ecole GX or 24K specialized pairs are a bit over the top. I see some OG pairs with Randoplh on the lenses. Either fake or, they used to or still do or someone os copying that. I can tell a real pair and especially the ones from them or the Vintage heavier ones for real pilots. You can tell from the metal, the lenses and the matte.
@bjsmind Lastly, I still don't know how to tell if vintage or modern Randolphs have had the lenses replaced. The lenses are 1/3 or 1/2 the cost. I don't know if the original pilot aviators were even made with polarized lenses. The perfect pair is an OG with Polarized lenses and that cool original writing case. (Vintage)
I used to have a fully black Randolf both frame and lenses in black !!! Whichone are those called ??
Probably the matte black military special edition?
Did they clean the inside of the temples too somehow? They looked brand new in the after
I believe they change the temples to new ones
Please fix the audio!!!!!!!!!!!!!!!!!
I accidentally bent my frames. I sent them in for tune up and they're on the way back. I hope they can bend them back into original shape?
You got them back
@@garyd395 yup they showed up good as new
@@JimS870 how long did they contact you after you sent your frames? 3 days after they received it?
@@bjsmind yeah two or three days I recall.
@@JimS870 thanks! Waiting for their call.
How does the payment work? Did they call you for credit card info after receiving them or send you a payment link? I thought there would be a place on their website to initiate the process and pay, but apparently you just ship them on in without contacting them first.
I just sent mine in for the tune up. They called for my CC info a few days later. Replaced the nose pads, temples and they were like new!
isnt having this tune up service amazing!?!?! absolutely love it!
@@mdwannthey changed the Tempe tips at no extra cost? It's part of the $25 tune up service?
Sunglass tune up? Really? That’s getting to be a bit much. Screws loose? Tighten them. Nose pads getting hard? Replace them. Need adjustments? Adjust them. Idk man, but this is making a big deal about minor stuff
Cheers
I think for what you invest in them it's a nice touch and offer to help keep loyal customers. Especially is this day and age where everything is buy, wear, break .....buy again! Worth the investment to keep an American worker employed also. I am capable of doing the repair myself but nothing like they can based on the video
Agree on the hinge thing.. that's the biggest thing he was worried about? Give the screws a quarter turn. The nose pads and parts that go behind your ears I can understand, those wear out.