Canyon ShapeShifter 2.0 ISSUES? I’ve got the fix, and it takes 5 minutes!
Vložit
- čas přidán 27. 07. 2024
- I recently picked up a 2019 Canyon Strive CF 8.0, when i bought the bike, i could tell immediately that for some reason the shapeshifter didn’t seem to be working properly. I went through days of trouble shooting, before I found the answer, and all it took was a quick call to Canyon and 5 minutes of messing around with the bike. Check out this video and hopefully it can help you fix your Canyon bike with the ShapeShifter 2.0!
![Горные велосипеды CANYON. Exceed, Lux, Spectral, Torque, Sender, Strive, Dude и др. / ПРО [БРЕНДЫ]](http://i.ytimg.com/vi/pmrQfuUWl4M/mqdefault.jpg)
WHEW! Glad I found your video and you doing all the labor to troubleshoot the Shapeshifter busing issue. I ran into this issue today on my bike, but in the reverse of yours. I'm stuck in "climb" mode and can't get into DH mode. I didn't have to deflate the shock but did have to tune my cable and then the whole jumping on the shock trick. It all worked out, but your vid def set me on the right path! Cheers from near Canyon Germany! lol
Super helpful to know if the reverse issue is happening!
Thank you so much for posting this in the comments as hopefully we can help more people out. Thanks for the shout-out, stay safe and ride happy!
This helped so much !! I’ve been freaking out because the Shapeshifter system kept getting stuck in climb or descend mode. I’m glad there is a simple solution for issue. I do wish Canyon would address this issue.
Agreed, i wish that canyon would put something in the box to let us know that the issue may occur. Glad that it could help you out!
Awesome video Ryan. As a new Strive owner myself this is super useful if I ever run into this issue. Enjoy the new bike, I love mine. Cheers!
Zach, thanks for the good vibes! Just did my first ride on the bike yesterday and was amazed by how different the shapeshifter makes the riding position when flipped from trail to downhill. Looking forward to more rides on this bike!
Very useful video. I ran into the same exact issue and your explanation/directions helped me figure it out. Followed the exact same steps and my shapeshifter works just fine now, appreciate it!
Super glad that this helped you out!
WOW!! Thank You! Great explanation and easy to follow advice. You saved me a call and anxiety that I made a bad purchase! Fixed my issue in about five minutes!
So glad that this could be helpful! In hindsight, the video should be half the time, but glad that it worked. I felt the same as you, worried that i made a bad purchase so glad this could fix it for the both of us, happy riding!
@@CoolBikeVidBro Thx for this top explanation ... another happy rider on a canyon strive cf 9 2021 ... in the beginning there was a movement at maybe 5mm but after this 5 min easy job it's fixed and works perfectly! (at 200psi)
Amazing! Glad that it has helped out!
Unbelievable that Canyon doesn’t explain anything on ridiculous manual that came with the bike , thanks a lot . If you don’t dig for info on CZcams , you will be calling , or chat on worst post sale in the market . Mine also came with defect on painting around seat post Peeling off , what they said ? “ is just visual issue , doesn’t affect safety “ one of the most ridiculous answer for a client I ever seen . We are talking about a Strive CF9 , one of the tops of Strive . Anyway thanks a lot buddy , I’ll never be buying anything there anymore .
Totally agree, I had to call into canyon a few times to get the info that I did. Glad you came across my vid!
Thanks Ryan!! That's the answer to my new bikes problem. Enjoy your rides mate! Greets from Germany.
Same problem on my CF6. Thank you so much !
Now it seems to work correctly
Love that this was able to help you! Thanks for the good vibes!
Thank you for the Video! My issue was the cable tension . You helped me to fix that really quick.
Glad that I could help!
Thanks for the video. I just took delivery of my bike brand new and had the same issue. It ended up being that the cable was actually clamped a little short at the shock/piston end, so even winding the cable adjustment back didn’t give the release enough room. I loosened the clamp and it then worked. Your video taught me a lot about my new toy and I really appreciated the info.
Thanks for the good vibes! Enjoy the bike!
I do have the same problem
How do i know if i have to slack the cable or thight the cable?
I did the air ajustement but the click and the clack doesnt move. It is stuck in climbing mode
Thank for your advice
If the cable doesn’t release the dial where it connects to the shapeshifter, then likely there is too much tension, try the barrel adjust first
That was super helpful! I had the opposite issue where the dh mode would never stay down and the climbing mode wouldn’t stay up. And sure enough, there was too much cable tension and thankfully I had a battle adjuster on my lever. So all fixed, crisis averted, just learned a lot more about my bike lol
Thanks for the video. My issue was the cable tension. So it was a realy quick fix. Now it works like a charm.
You bet! Glad that yours was as simple as a cable adjustment. Keep on shredding!
Thanks buddy! This was incredibly useful, I was having a slightly different issue but your steps fixed it instantly
Awesome! Thanks for the good vibes!
WOW! Thanks so much m8.! Great vid, well explained and quickly did the fix.
Thanks for the info buddy. I was getting ready to box this thing up and ship it back.
You bet! I can’t believe that no one has posted something like this on forums and such. Hope it worked for you as well as it worked for me!
Great Information I bought a Strive about 4 months ago. Over all my Shapeshifter working alright. I ride more in XC(Climb) mode on my local trails but have changed to downhill mode some too. I needed a lot in the North Georgia Mountains. I've had more issue with my dropper post. It seems to sometimes not stay up all the way and drop about a few inches under my weight.
Wes, thanks for the comment! The bike rides great in XC mode, sorry to hear about your dropper post! Mine was working great, but did have some play in it. Have you tried adding more air pressure to the post?
Thanks for the tip. Tightening the cable tension solved the problem for me.
You bet! Glad that cable tension was the issue!
Same issue here! Thanks for the video!
Glad it could help!
My issue was cable tension!! Thanks for the info..
Glad you found a fix and thankyou for this great video.
You bet! Glad I could help!
Cool move, thank you from Switzerland!
Thanks! Love the positive vibes!
It worked 🤟🏽Thank you so much for share the information. Big love from Germany 🔥🤟🏽🔥
I had a similar problem with mine. Except that it was the cable that wasn't tightly clamped. Works great now!
Good to know, thanks for commenting!
Hey Ryan, thanks for sharing! You just saved my day and keept me from anxiety that i've made a bad purchase. My shapeshifter didn't switch from pedal to shred-mode. I had to release the pressure & pump it back to 180 psi 3 times.. after the 3rd time i checked the pressure again and it was around 280 psi. After level it back to 180 psi the shapeshifter finally works perfectly.
So glad this video could help you!
Hey Sebastian, I have the same issue with my Canyon Strive TLD. Shapeshifter doesn't switch from pedal to shred mode.Could you please share more detail of your solution? Thanks~
@@painforged3332 just proceed as Ryan described. Check the psi after release and pumping through the shock before getting back to 180 psi. I had still like 100 psi left after releasing. You need to get all out.
@@sebastianschneider5410 thanks! I did that as Ryan described. But when I press the 'clack' lever, I need to compress the rear end to swith to shred mode, is it normal?
@@painforged3332 that's absolutely normal
Excelente Informacion.
El Shape Shifter de mi bici tambien se atasca, este video fue bastante gratificante y ejemplificador. Es el unico que habla de este tema
Perfect video, same issue at the moment with my cf7. Will fix it in the next days
Thanks for the good vibes! Good luck and I hope that this fixes it. Simple fix and saved me quite the headache.
@@CoolBikeVidBro did not work for me 😕 have to install a new cable for the shapeshifter
@@ManuelMees88 Sorry to hear that, fortunately, changing the cable is about the same process as doing it for a rear derailleur, best of luck to you and hope that you can get everything sorted!
I had the same issue and this solved it. Many thanks!
Glad that it could help! Simple fix and brings so much peace of mind knowing that it’s an easy fix and not something wrong with the bike!
Dude! This problem has been driving me nuuuutttttsssss! Thanks for posting!
You bet! Hopefully it worked and hopefully you didnt get bored with the video haha! Happy riding!
@@CoolBikeVidBro yeah the video was about 17 seconds too long for my liking but you can't please everyone. My bikes fixed though dude, ride on!
Greatest comment ever, keep on shredding!
Fixed it! Thanks homie!!!
Helped me solve the problem. Thanks!
You bet! Glad that it could help!
Dude, you're a life saver :)
Thanks! Glad it helped!
worked perfectly... thank you so much!
Glad it worked! The Strive is an awesome bike!
Thanks it helped a lot 👍
Solid info. What bottle cage are you running? Looks like it gives you better clearance from the rear shock than others.
Thanks for the good vibes, and I was running a Specialized Zee II bottle cage on it, it has the integrated multi-tool which was super nice for any quick fixes that i needed to do on the trail.
will try this later...... have the same problem as you had !
Hello, awesome video, thanks a lot for sharing! Do you have any recommendations on how to remove the seat post pivots? They are very hard to reach. So rebuilding the whole rear suspension is almost impossible. And there are no manuals on how to do it
Thanks! And hopefully it was helpful. Unfortunately, I don’t have an answer to your seat post pivot question as I’ve never had to do that. I’ve had great success calling into Canyon though, would highly recommend that route!
if you are not the canyon strive group on FB join it. This same question pops up from time to time with the strive. When you get the bike you need to cycle the regular shock and the shapeshifter to balance the pressure. I have over 500 miles on mine and zero issues.
Just requested to join Canyon strive owners group on FB, is that the group that you were referring too?
Very helpful, thanks
Glad it was helpful!
Hi very useful video, I'm with my new strive with the same problem or similar to this, it's stuck in xc mode and doesn't want to know about switching to enduro mode, yesterday it worked today not, I tried to follow your instructions but he doesn't want to know, I completely deflated the shapeshifter air, got on the bike and moved upright on the pedals as hard as I could while I tried to switch to enduro mode without success, I then inflated the shapeshifter to the same pressure as the shock absorber and put it back in enduro mode but nothing happens, I'm very annoyed by this, did I do the procedure correctly? Or maybe I'm doing something wrong, thanks to whoever answers me
Nice video am having similar problems on my new cf 9.0 the air preasure in the shapeshifter drops to about 150 once pumped upto 170
I noticed the same thing on mine, i use a Rockshox digital shock pump and I’ve noticed anywhere between 10-15 PSI loss upon removing the pump. Not the shocks fault, but what happens after pulling the pump off. I just over inflate by roughly 10 PSI and that’s seemed to do the trick for me. I haven’t noticed if i run the ShapeShifter higher or lower than my rear shock any difference in performance. Hopefully if it wasn’t working great, the video helped you out!
Years on troubleshooting the same problem ure video saved me once again😂
Dramatically? Hmmm is that going to change the feel that much? When it’s working of course. Great idea but does it work for the rider. ? (The geo change I mean)
Hey bro. Do you still recommend the shapeshifter? I'm checking on a 2017 strive cf 9 to buy from a guy here in my town, but I'm a bit concerned about this system. Otherwise the bike fits perfect for the ride I want. Pike 160mm to the front and rockshox monarch debonair rc3 160mm to the rear. Cheers!
I believe the 2017 had the version 1 shapeshifter on it, which I’ve read has quite a few issues. Unfortunately I don’t have experience with that particular version of it, however, I did like my Strive, I would rate it as one of my top 3 all time favorite bikes.
Hey, my bike is in XC mode ( i dont want it to be xc) and when i turn it to Downhill mode, the green button goes green again after 1 min if i drop my bike) in xc mode.
Thank you very much for the video, I was getting really frustrated i still don't really understand the following though: if I pump up the shapeshifter to 200psi and disconnect the pump, will it stay at that 200 psi? Because everytime I hear air moving out while disconnecting the pump. So I am really struggling to dial in the right pressure...
What I’ve noticed is that the pressure in the shapeshifter really is irrelevant (of course if you are a heavier rider, the more pressure the better), i found that upon disconnecting the shock pump, it loses maybe 10 PSI. If it seems like you are trying to finesse the air pressure too much, my guess is that the bushing inside the shapeshifter still is a bit stuck. Mine worked flawlessly after i was able to free the bushing. Make sure that you are in Clack mode, (climb mode) release all the air, cycle the shock as hard as you can, pump the shapeshifter back up in Clack mode, and see if that helps.
@@CoolBikeVidBro thank you really much man, I figured it out and the system is working perfectly now. Was getting really frustrated right after being happy to finally receive the new bike! Stoked to try it out on the trails now :)
Glad to hear that it worked out! I experienced the same frustration when i first got the bike, but i have had zero issues with my shapeshifter since. Stay safe and ride happy!
Thanks man, just one thing i like to point out: adjusting the lever tension really helped in my case as well. Before I adjusted it, it wouldn't entirely open the valve to get into XC Mode, which just increased the problems haha 😁
First ride was helluva lot fun 😁
Same for me , even worst in my case is leaking , sound of air escaping and pressure never stop at 200psi always falling
do have the same problem
How do i know if i have to slack the cable or thight the cable? I roll on the shifter but it change nothing. So im thinking of loosing the cable on the shapeshifter but do i have to loose or thight it ?
I did the air ajustement but the click and the clack doesnt move. It is stuck in climbing mode
Thank for your advice
Thanks for reaching out! If you take the cover to the shapeshifter off, look at the dial where the cable connects to the shapeshifter, if that dial doesn’t move when you switch from click to clack mode, then likely cable tension is off, try the barrel adjuster first
Awesome!
Thanks for the good vibes!
Should I wait to see if canyon comes up with a better shifter for next year? Or should I go for a 2020 ibis v2 carbon? I Know kind of like different questions but do you have any bike wisdom I'm having a hard time picking which bike to pick because is taking me a few years to pic a perfect low maintenance bike that I'm going to have great customer service since I don't make all kind of money or do you have another choice for me to look at? Let me know thank you for the video I subscribed you make me want to go ride thanks
Marlon, thanks for the comment. In my honest opinion i would go for the 2020 Ibis V2 Carbon, anytime you add in extra components you get less reliability. The Ibis will likely be lighter, climb better, and descent just as well. Hope this helps! Thanks for the sub!!!
@@CoolBikeVidBro , That's some kind of comment there, are you meaning that if you still could go back in time you would not have picked that Canyon Strive up. Btw, like Marlon, I'm also hesitating between 2 bikes, the Strive CFR LTD and the Pivot Switchblade Team AXS. Anyway, great vid and very clear explanations !
Thanks legend!
Glad that it could help!
Great video - I´m having some issues myself, the green indicator is not shifting at all, and I´m not getting anywhere with the support in Denmark. But nice to know, and please upload if you have any other good tips and tricks for our Canyon Strive. By the way. my bike is only 2 months old.
I also dont notice a difference with the green indicator shifting at all, when i called into Canyon USA about it, they said that it doenst really work that well. I always check the stanchion on the shapeshifter, if its not extended i know that i'm in descent mode, if it is, i'm in climb mode. Kinda annoying, but i can look past the little green indicator as i generally dont switch back and forth too often during rides.
@@CoolBikeVidBro So I will proberly recive the same answer from Canyon here in Denmark - i have pushed them for a solution to this. And thanks for your reply by the way.
You bet, I agree that if you’re going to put a feature on the bike, make sure it works right... if you get a different answer, let me know as I’m interested to see if they have a solution for it. Happy riding!
Have you had to dissasemble the Shapeshifter levers? I had to take mine apart and now I can get them back together because opf a spring inside.
Nope, never had to take apart the ShapeShifter lever... Good luck getting it back together, sounds like a bit of a nightmare...
Good info. Why it took 18min to explain it? Shorter info please!
Thanks for the advice! Totally agree that I could’ve cut the vid in half. Ride happy!
Hey buddy, my shapeshifter shock compressed but it isn't staying compressed. Do you know what might be the problem?
Sounds like there might be too much pressure in the system, that or the cable tension might be off. The guys at Canyon really know their stuff, if you can’t get it figured out, I would suggest giving them a call
Hi Bro , I've just have broken from the top ,where the BAA is... Can I take out the Shapeshifter ,because I ride on DH mode normal and now ist green ,but I want DH and can't move it...
Sorry to hear that your shapeshifter broke! I’ve never taken the shapeshifter completely out of the bike, however, I bet there are some tutorials on how to do it. Beat of luck to you and let me know how the removal goes!
@@CoolBikeVidBro Thanks for the Answer Bro, I'm gonna do something with this 👊🏼
How do you adjust the tension and what does good look like? Appreciate an videos on it
Thanks for the good vibes! Cable tension adjust can be done at the lever, you can also loosen the cable at the end near the rear shock, pull to make it tighter, and then lock it down.
Cool Bike Vid Bro thank you. I went to local bike shop and they did it for me. Couldn’t figure it out myself
Sometimes it’s better to let a shop do it haha. Before AXS, I would always have a shop tune my rear derailleur, it’s black magic to me with the cables and such. Glad you got it fixed and enjoy the bike!
Thank you !
You are very welcome! Happy Shredding!
Actual information from 11:00 - 16:00 only
I appreciate the feedback on the video, this is one that looking back should’ve only been a five minute video. Hopefully it helped you!
How are the Reynolds wheels holding up?
Reynolds are working great! I’m coming from a set of light bicycle rims and haven’t had an issue with them yet. Hub is holding great as well. I’m a pretty light rider though.
Which grease you recommend?
My favorite grease is Finish Line Premium Grease with Teflon. It’s bike specific and I use that stuff everywhere!
I’m just wondering, would you still recommend this bike? I’m thinking of buying it, but now I’m not really sure...
I’ve enjoyed mine and would definitely recommend it. Initially I had shapeshifter issues when it was new and out of the box. Luckily I found this video, broke it in and have since had zero issues. After a few rides the click and clack will work fine. Cheers.
JaoLett Thanks!
I would absolutely recommend this bike. It’s been an awesome bike to own and ride. I think they get a bad rap because people have some issues with the bike, but after 3 months and hard riding, mine was nothing but supreme! You can’t really beat the value for the money.
@@CoolBikeVidBro Thank you!
I have the same problem with a brand new Strive CF 9. Shapeshifter not working. Not even with your tips. And I can't change the cable tension. I can't turn anything. Neither clockwise nor counterclockwise. Maybe any ideas what I can do? Thanx a lot.
Very strange that nothing is working, at this point, if my tips don’t help, i would recommend calling into Canyon. They seem pretty easy to get ahold of and might be of more assistance than i could.
Many Thanks. I feared that. I can't get into XC mode. Really annoying with a bike for 5000 EUR.
Good luck! Hopefully you can get it sorted!
Many Thanks. It's been working again since yesterday. I drove cross-country with low air pressure (40 psi) and suddenly the shapeshifter came loose. Then I adjusted the air pressure again. Now everything is perfect. :-)
Glad that it could help!
Hi bro, I have the same problem but is worse, the levers to change the mode between DH and XC don’t work, when I push the levers nothing happens, nothing moves (levers and position)
Luis, sorry to hear that. I didn’t experience that issue with my Canyon, however, i do know that there is a cable that runs from the lever to the shapeshifter. Have you checked the cable?
Cool Bike Vid Bro yes, i checked that cable and it works but I don’t know why when I push the levers of the shapeshifter system the position of the frame and levers don’t change
When you take the cover off the shapeshifter and pull the lever, do you notice anything happening where the cable ends?
Cool Bike Vid Bro Yes, I noted that the cable is moving, but when the lever is released it returns to its original position, i only see a movement on the cable but when I release the lever it returns to the DH position, I can’t put the lever in XC because it returns to DH
Mine comes out but cant get it to go back in
That’s an interesting issue, I didn’t experience that, but did have a good experience calling into Canyon. Maybe see what they say. Good luck!
Hello, im going to try this. If i fuck up my bike please send me a new one ❤
creating a vacuum that “sucks” the bushing back into home position? Put this video on a diet. Do it 4 or 5 more times...then if that doesn’t work Pink Bike that POS...Thank You for the vid bruh!
Mark, i appreciate the feedback, its funny that this is a known issue but there is little information out there on how to fix it. Hopefully i can earn your sub and check out some of my other “shorter” videos :)
@@CoolBikeVidBro no worries, it’s an A for effort, It’s disappointing that Canyon didn’t make the effort that you did Bruh. The piston is a lemon, they know it we know it...and Bike Yolk knows it...hence their replacement link. Just frustrating that I spent a bunch of my quality time to find this out. It is outrageous that an employee from Canyon taught you that “this” is the remedy...that you will have to do several times...and the malady will return. Completely unacceptable...the fix...the service...the warranty replacement (that will ultimately fail again). Bike shops can’t afford to throw away their time. Epic Fail. You did your part... I get it. 👊
@@markmckenney4534 Thanks for the positive vibes Mark, i've since moved on from my Canyon and am now on an Evil Offering. Couldnt be happier at the moment. After I did this fix, i didnt experience anymore issues with the shapeshifter, but from responding to comments below, it seems like a big issue. Overall i actually enjoyed my Canyon, but i enjoy switching bikes more :) Take care!
Push in the climb. Push out to downhill
Correct, it took me a second to figure out which was which haha
Good info and worked for me, but way to much talking
William, totally agree, i couldve cut down the video by about half. I appreciate the help with these videos!
No offense but I feel like all the information of this video could've been easily given in less than 5 minutes
You are probably right 🙏😂 - still learning how to be better at making these everyday! Keep shredding!
@@CoolBikeVidBro Totally, keep it up man!
It's like watch a magician, I am going to show you, are you ready for it, can you handle what I am going to show you, ok watch what I am going to show you. Viola it shape shifted
Ha! Thanks for the reply snowking! I could've made this video much shorter. Just getting back into CZcams and hope to win a sub from you with better content to come!
Hii bro please give me one mountain bike gift bro
I wish I could give my bikes away! One day, I hope to have some sponsors of the channel to be able to do give-always, stay tuned!
@@CoolBikeVidBro Thank you soo much bro.i am an Indian guy.i am 17 years old.and which country are you my bro
I’m in the United States! Glad to have you watching my videos and very cool to see that these have an international reach!
and that doesn't make you think that something needs to be fixed on a brand new bike? unteachable brands lemmings
It is strange that the bike came with this type of issue, but the team at Canyon was super helpful on the phone about the whole thing. Seems like a lot of people have had this issue so you would think that they would address it, but glad that the fix is super easy!
@@CoolBikeVidBro wow, that exceeds my worst fears about independent thinking. Receives a bike that has not been fully constructed and is then still happy that he can call a service hotline at his own expense, where you can get min. 1 hour in the queue hangs. And those unsuspecting customers are to blame for the company's ability to hold up. lol Good advice, don't even order or send it back straight away
Totally well spoken, I guess for me, although the bike had a slight issue when I got it, it was very easily fixable and didn’t have issues after that point. To each his own, but it is a wildly fun bike!