How to Fix Error Message "We can't sign into your account" on windows 10

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  • čas přidán 21. 07. 2017
  • How to Fix Error Message "We can't sign into your account" "Problem can often be fixed by signing out of your account and then signing back in. If you don't sign out now, any files you create or changes you make will be lost. " on windows 10
    Tags
    Windows 10 Account Sign-In Error
    Troubleshooting User Account Issue
    Fix "We can't sign into your account"
    Windows 10 Login Problem
    User Profile Error Solution
    Windows Account Login Troubleshoot
    Windows 10 Account Authentication Issue
    User Profile Corrupt Error Fix
    Windows 10 Account Recovery
    Troubleshooting Account Access Error
  • Věda a technologie

Komentáře • 214

  • @ThoraNova
    @ThoraNova Před 3 lety +6

    I can't thank you enough. I was so worried that I'd lose all my stuff. Everything is still there. You legend. I'm saving this video, liking.

    • @MohdShafiK
      @MohdShafiK  Před 3 lety

      Glad I could help

    • @digitalferozkhan
      @digitalferozkhan Před 2 lety

      @@MohdShafiK brother I am able get that path

    • @isaiahoshinaike6183
      @isaiahoshinaike6183 Před rokem

      This comment is Soo misleading... You lose all your fucking files ...don't believe them ...😭😭😭😭

  • @cou1dntBeMe
    @cou1dntBeMe Před 3 lety +5

    It still works, all u gotta do is insert ur own user name instead of test. 👍👍

  • @bladimher
    @bladimher Před 3 lety

    THANK YOU SO MUCH DUDE, TOMMOROW IS MY EXAMA ND THE WAY IT WAS BOTHERING ME WAY TOO MUCH, YOU HELP ME BRO YOU DESERVE SUBS

  • @TheAndersonlopesmg
    @TheAndersonlopesmg Před 2 lety +1

    Thanks so much!
    It's worked on Windows Server 2019.

  • @SekarTitis
    @SekarTitis Před 5 lety +5

    thank you, thank you!
    You know, I was almost desperate and wanted to reinstall my notebook, but thanks to your tutorial, I didn't need to reinstall my data safely. Thank you very much ! You're My Savior !

  • @isaacopeyemirobert7868
    @isaacopeyemirobert7868 Před 3 lety +1

    Wow it worked finally!!!! Phew! Thanks man. Subscribed already!! 💙💙✌️

  • @carterquinn9830
    @carterquinn9830 Před 4 lety +12

    PLEASE Backup any important files before trying this fix!! I followed these steps exactly and lost all of my files. They are not in C:\Users\[my username\ or anywhere else, after trying this fix! These steps may have worked in 2017, but in 2020 I do not believe this fix works anymore. Use at your own risk.

    • @arianxv3987
      @arianxv3987 Před 4 lety

      Bro this just happen to me, what should i do

    • @aidanpeterson9824
      @aidanpeterson9824 Před 4 lety

      Same g

    • @aidanpeterson9824
      @aidanpeterson9824 Před 4 lety

      I’m so pissed rn

    • @raulferro3998
      @raulferro3998 Před 3 lety

      It does work but yeah I tried it with an account that had basically nothing important (a domain mid lvl admin account for troubleshooting).

    • @muna3091
      @muna3091 Před 3 lety

      Wow I’m scared to try this now, did u find your files in the end?!

  • @gamingwithtrexx
    @gamingwithtrexx Před 5 měsíci

    Thanks bro for helping me I lost my data now im in depression thanks to you. because of you, my first month of year is going to end in sorrow and depression. Now I can't thank you enough I guess my luck was destined to your video. May God blast you 🙂👍🏻

  • @itsChloChlo-10
    @itsChloChlo-10 Před 3 lety +3

    Always type this in the command prompt before following the above as the User name you log on with might not be the same as the username the computer actually makes for you: echo %username%

  • @anusrichakraborty3048
    @anusrichakraborty3048 Před 3 lety +2

    Thank you so much sir . It helped me a lot . 🙏

  • @razi5856
    @razi5856 Před 4 lety +1

    Damn bro u saved my life it really worked love you so much🥰

  • @MrDazmad
    @MrDazmad Před rokem

    Thank you great explanation.

  • @krishnatejajillelamudi4087

    Thank you! It worked...thanks a lot man

  • @alisaclak
    @alisaclak Před 6 lety +7

    THANK YOU SO MUCH YOU EARNED A NEW SUBSCRIBER THIS REALLY HELPED AND LOGGED ME IN THANKS!!❤❤

  • @pamela1269
    @pamela1269 Před 4 lety

    Hey i just made a huge mistake .. i deleted the one without bak ... but you said we should deleted the one with bak right ? What will happen to my data ??

  • @chino317
    @chino317 Před 4 lety +1

    Thanks it worked.

  • @masters8610
    @masters8610 Před 4 lety

    Any other way to fix this cuz it doesn't work on mine and on mine is saying the system restore won't work either

  • @sarwerpatel6273
    @sarwerpatel6273 Před 6 měsíci

    You are truly awesome bro. Thanks a million.

  • @HFC_Show
    @HFC_Show Před rokem

    Thank you so muuuchhhh!! it's very helpful

  • @rodrickmabatidmm4214
    @rodrickmabatidmm4214 Před 2 lety

    Thanks you very very much!

  • @edgelord7748
    @edgelord7748 Před 4 lety

    You surpass a god man like thank you so much you are a literal god to me right now I watched like 20 videos to fix this problem and only yours worked like thank you so much man and I hope you live an amazing life

  • @jhessaessang9617
    @jhessaessang9617 Před 3 lety

    thank you so much for this vid.... its really helpful

    • @MohdShafiK
      @MohdShafiK  Před 3 lety

      Glad it was helpful!

    • @digitalferozkhan
      @digitalferozkhan Před 2 lety

      @@MohdShafiK I am not able to write right path name commands prompt

  • @Zvipy
    @Zvipy Před 4 lety +4

    For ME on "selec command prompt" say i dont have instance(s) available

  • @amarjithazra8861
    @amarjithazra8861 Před 3 lety

    Thanks alot sir...

  • @mohammedariefbaksh8668
    @mohammedariefbaksh8668 Před 3 měsíci

    Thank you so much Man really this video makes me really happy once again thanks for your video

  • @neltjekaemung4410
    @neltjekaemung4410 Před rokem

    This work, thank you so much

  • @shaikhusama2249
    @shaikhusama2249 Před 3 lety +1

    While in comnd section after enter ur reference command its shows no instance available

  • @alphafarabia
    @alphafarabia Před 3 lety

    I did something stupid, i change the name of path for both the one ends with 1014 and 1001 "the default one" no everything is gone, what to do?

  • @cogiching1298
    @cogiching1298 Před 5 měsíci

    THANKYOU SO MUCH BRO YOU HELPED ME❤❤❤

  • @CyberHeX
    @CyberHeX Před 6 lety +2

    Thanks it worked

  • @spongebabe27
    @spongebabe27 Před rokem +1

    Really not a good sign for me that the very first thing he does to fix the issue is something that I can't do. I have the exact same issue but my taskbar is locked, I can't search, can't hit the start bar, any of that stuff. Do you have an updated fix for that?

  • @subhajitdas8871
    @subhajitdas8871 Před 3 lety +1

    Is that means my original account is copied is pasted on a different path??
    And the previous one is deleted!
    Isn't it..but it works fine!

  • @everythingishere8461
    @everythingishere8461 Před 3 lety

    Thanks bro
    🤩🤩🤩🤩

  • @Tarek_Issa77
    @Tarek_Issa77 Před rokem +1

    The error message is gone but can't get back My documents and files to original folders how to replace my files are still exist

  • @ravikavi1575
    @ravikavi1575 Před 11 měsíci

    You guys are showing the video very easy. For me no solutions worked. It keeps on resetting my settings

  • @meenarathee5887
    @meenarathee5887 Před 4 lety +1

    This method is not working, please provide other method

  • @azfimuhammad4324
    @azfimuhammad4324 Před 3 lety

    thank you brother :D

  • @brendar8336
    @brendar8336 Před 2 lety +1

    open cmd, type wmic useraccount where name='username here' get sid
    open reg edit, hkey_local_machine - software - microsoft - windows nt - current version - profile list
    go to the profile with the temp in it and edit the profile image path
    open files, go to local disk, go to intel, then users, then find your account username (pretty sure shahrush is not in your og account but eh) copy and paste it
    go back to the profile image path from reg edit, replace temp with your user you got from users
    delete the .bak user (i would probably export it first incase anything goes wrong
    close everything and then sign out

  • @daviddewitt9365
    @daviddewitt9365 Před 4 lety +4

    Sodmebody said to leave the dot "." in front of .bak and this worked for them. UH, it did not work! You get a black screen of death ... but can switch to another profile. I managed to use Window logo and R to get to the registry editor and delete the dot ... but each restart adds .bak back onto the profile I cannot log into ... I used the temp profile created when I try to login to search for my files and got them all copied onto an exterior drive but still cannot reach them by logging in ... now, in fact, this fix DID work for me until I moved the computer and had to plug it in again ... then the problem persists and the fix no longer works!

    • @yolamzi3692
      @yolamzi3692 Před 3 lety

      Okay let me try again and leave the dot🙆‍♂️ nothing else seems to work

    • @muna3091
      @muna3091 Před 3 lety

      @@yolamzi3692 Did this work for you?! Did u get ur old user back or did it delete your data?!

    • @yolamzi3692
      @yolamzi3692 Před 3 lety

      @@muna3091 nothing really worked but I could access my info.

    • @muna3091
      @muna3091 Před 3 lety

      @@yolamzi3692 omg could u tell me how pls, also what do u mean by nothing worked but u could still access your info?!!

  • @ashifyer2226
    @ashifyer2226 Před 4 lety +1

    at the cmd i got a instance not found

  • @Woodysdrifting
    @Woodysdrifting Před 3 lety

    Thank you thank you

  • @kushaharisonowal6515
    @kushaharisonowal6515 Před 5 lety +5

    what is test.shahrush?

  • @nojopck
    @nojopck Před rokem

    actually worked, cheers

    • @MohdShafiK
      @MohdShafiK  Před rokem

      Glad it helped! Please support my second channel with your subscription czcams.com/channels/sjD1l8rnkTbziInd627BCw.html

  • @shaheerak3494
    @shaheerak3494 Před 4 lety

    We cant "CMD" with above text

  • @ls07-j4b
    @ls07-j4b Před 2 měsíci

    Thank you.. its works..

  • @RAJA-ik7od
    @RAJA-ik7od Před 6 lety

    Thank you..

  • @xwinglover
    @xwinglover Před 4 lety

    Thank you Muhammed, very good video. Worked for my client on a Windows 2016 server profile. Much kudos

  • @shairuoo7658
    @shairuoo7658 Před 3 lety

    OMG THANK YOU

  • @itisasecret6404
    @itisasecret6404 Před 4 lety +1

    I lost my whole data, I also checked all the folders inside C:/Users/.. But I couldn't find it!
    What to do now? Pls reply?😥

    • @itisasecret6404
      @itisasecret6404 Před 4 lety

      @Give me my fucking phone Back what to do now?

    • @muna3091
      @muna3091 Před 3 lety

      Did u get your data back?!

    • @obuyWw
      @obuyWw Před 2 lety

      same here; did you find them back????

  • @pixelatedzephyr6325
    @pixelatedzephyr6325 Před 4 lety

    I cannot search bar and cannot sign back in it does not fix i cant fix with turn off and on help

  • @user-po7nn5tm1t
    @user-po7nn5tm1t Před 2 lety

    Hi i need help. sid Invalid alias verb :( How to fix?

  • @jensonenrico8217
    @jensonenrico8217 Před 5 lety

    sir ive already done several tutorial but nothing happens. in your tutorial, in my command prompt whenever i type wmic....name get sid the response is no instances available. pls help.

    • @palanichamyacct830
      @palanichamyacct830 Před 4 lety

      jenson enrico I think u have typed same word test. U should have typed ur account name

    • @vforvillage7002
      @vforvillage7002 Před 4 lety

      @@palanichamyacct830 good

  • @everythingishere8461
    @everythingishere8461 Před 3 lety

    wow it worked finally

  • @user-vs9bg2it1s
    @user-vs9bg2it1s Před rokem

    सर जी मै
    this user cannot service service failed the sing in
    open nhi ho raha
    plese answer
    windwons 2007 version

  • @obuyWw
    @obuyWw Před 2 lety +1

    you should warn people of losing data in the User folder, or at least make it clear
    this is very irresponsible; many people in the comments including myself have lost everything

  • @hadayayaseen137
    @hadayayaseen137 Před 4 lety

    Hello. Can i know the real reason of tbis probem.. And when i do tbis follwing steps the same problm have bene accure after 2 days can i know what can i do please

  • @hipsterbosss7512
    @hipsterbosss7512 Před 3 lety +1

    I like it thanks

  • @m.irfanhidayatullah1604

    Please where i can find all myb lost files 😭😭😭

  • @studentaj8467
    @studentaj8467 Před 4 lety

    I did it what u did but return to its previous

  • @everythingishere8461
    @everythingishere8461 Před 3 lety

    Nice video

  • @LaicaPrls
    @LaicaPrls Před 3 lety

    How to fix restarting problem?

  • @trandafirmihai1746
    @trandafirmihai1746 Před 4 lety

    Is working?

  • @abdulhamidabari9238
    @abdulhamidabari9238 Před 2 lety

    I can't get to the command prompt window

  • @disonojunedgardo699
    @disonojunedgardo699 Před rokem

    ALIAS NOT FOUND result on command prompt what should I do

  • @kindlykid3554
    @kindlykid3554 Před 4 lety

    How do I do it if I clicked cancel

  • @frozencan1305
    @frozencan1305 Před 3 lety

    No instances available pls help

  • @vaibhavsharma4299
    @vaibhavsharma4299 Před 11 měsíci

    All of my desktop data has been lost...how can I get it back

  • @andreamaetagoc4706
    @andreamaetagoc4706 Před 5 lety

    No file remained after deleting the .bak file.

    • @Adam82005
      @Adam82005 Před 4 lety

      Andrea Mae Tagoc you don't delete the .bak file you take the .bak off

  • @hvideos2832
    @hvideos2832 Před 4 lety

    I did this and now all my documents are wiped out. I don't know how to recover them

    • @MohdShafiK
      @MohdShafiK  Před 4 lety

      Go to c:/user/... check one by one folder desktop, downloads and documents if you found your files move to current desktop , downloads, documents one by one.

    • @nithinphilip1453
      @nithinphilip1453 Před 4 lety

      @@MohdShafiK It's still not there.My screen is black after I login into the new user account

  • @tessalaz7808
    @tessalaz7808 Před 4 lety

    Im on Guest now on PC And i miss My roblox acount😭😭😭😭😭

  • @deithercalica4612
    @deithercalica4612 Před 3 lety

    Hi admin Please help, i tried this to my pc and change the path. After I restart my PC there's no data existed. Pls HELP ME PLS

    • @MohdShafiK
      @MohdShafiK  Před 3 lety

      Your data available c:\users\your user name Or any temp folder. Check folder one by one

    • @hettt.patelll
      @hettt.patelll Před 2 lety

      @@MohdShafiK NOTHING IS THERE. YOU MADE ME LOSE ALL OF MY FILES

  • @tuotuo7715
    @tuotuo7715 Před 3 lety

    Command prompt displayed "No Instance Available"😭😭

  • @garciareynielle6464
    @garciareynielle6464 Před 2 lety

    After u sign out, mine is just black screen do I wait?

    • @jeyanthijeyanthi35
      @jeyanthijeyanthi35 Před 2 lety

      Mine too ,what did you do after that ? ,Pls help 🥺

    • @m3tzn_394
      @m3tzn_394 Před 5 měsíci

      @@jeyanthijeyanthi35did u solve it ??

  • @chinocha1363
    @chinocha1363 Před 6 lety +4

    didn't work!!!! thanks anyway! i noticed that my user's directory is empty.

  • @lifeslessons491
    @lifeslessons491 Před 4 měsíci

    Local disk is not present in my laptop what to do

  • @m.irfanhidayatullah1604
    @m.irfanhidayatullah1604 Před 3 lety +1

    You should tell us first if it would make the files lost 😭

    • @muna3091
      @muna3091 Před 3 lety +1

      Did this happen to you?! Wow I’m scared to try this now but no other method works, did u get your files back?!

    • @obuyWw
      @obuyWw Před 2 lety

      i lost everything too, did you find them back?

  • @user-bs5di6zu8z
    @user-bs5di6zu8z Před 2 lety

    Great ,Need ur support

  • @thegameplay7335
    @thegameplay7335 Před 3 lety

    Why mine is not ok ive done this so many times

  • @jolian2464
    @jolian2464 Před 4 lety

    I need help!!! Th!t worked ^good but after it logged me in the account I have black screen how to fix that

    • @MohdShafiK
      @MohdShafiK  Před 4 lety

      Try this also bro czcams.com/video/3KflhNKlEaY/video.html

    • @jolian2464
      @jolian2464 Před 4 lety

      @@MohdShafiK thx bro it's already fixed I waited then it's back but still thx u helped me a lot the problem its deleted couple files and I had to download again

  • @anilpandey6004
    @anilpandey6004 Před 4 lety

    Whoooooooa it works try it

  • @SharonDayLifeArchivist
    @SharonDayLifeArchivist Před 5 lety +3

    Damn! I did it and then it said there was an update when closing down. When I restarted, it was like everything was wiped from my computer, no photo files, nothing.

    • @muazleo863
      @muazleo863 Před 5 lety

      Same happened with me... I lost everything... Saved games... It's like i freshly installed new windows .... Fuck this video

    • @shrenikpatel6989
      @shrenikpatel6989 Před 4 lety +1

      You could recover the data using EASEUS DATA RECOVERY software.. I got my user files(such as "Desktop","Documents", etc.) recovered using it

  • @gopalparik4085
    @gopalparik4085 Před 5 lety +4

    My pc started with a new profile

    • @daviddewitt9365
      @daviddewitt9365 Před 4 lety

      Yeah, it makes a temp profile for you if it cannot get into the normal one! You can use the search bar to locate you files folders under the temp profile, save them elsewhere, and then give then create a new profile with admin privileges and just use that new profile. That is what I am doing now and all is fine! I tried to old profile a few time and still creates temp profile so I am just never doing that again. I am aces with the new profile I made ...

  • @LiovoPlayz
    @LiovoPlayz Před 4 lety

    It didint work ;(

  • @loosdamoose4489
    @loosdamoose4489 Před 10 měsíci

    I just choose to wait it out

  • @Ravikumar-oj6nm
    @Ravikumar-oj6nm Před 3 lety

    my computer screen blank

  • @shenodasamy6148
    @shenodasamy6148 Před 3 lety

    The screen become black

  • @leoo6658
    @leoo6658 Před 4 lety +2

    I only get «NO instances available» :((( this is so frustrating!

    • @gowthamm8770
      @gowthamm8770 Před 4 lety

      You must've entered the username in a wrong manner

    • @anilpandey6004
      @anilpandey6004 Před 4 lety

      This shows in my also but after doing regedit work it work

    • @gowthamm8770
      @gowthamm8770 Před 4 lety

      @@anilpandey6004 what?

  • @VijayGupta-wp5zw
    @VijayGupta-wp5zw Před 4 lety

    👍

  • @georgehank5835
    @georgehank5835 Před 3 lety

    doesnt work

  • @jjkris4846
    @jjkris4846 Před 4 lety +3

    My Screen went Black🤣

    • @nithinphilip1453
      @nithinphilip1453 Před 4 lety

      Same here.Did you fix it?

    • @jjkris4846
      @jjkris4846 Před 4 lety

      @@nithinphilip1453 Yeah, After a while It Came back on and I just made another Microsoft account and It worked

    • @nithinphilip1453
      @nithinphilip1453 Před 4 lety

      @@jjkris4846 Did you lose your files?

    • @jjkris4846
      @jjkris4846 Před 4 lety

      @@nithinphilip1453i believe so cause I lost all my Data progress for My Games but the Apps were still Present and Running.

    • @Zvipy
      @Zvipy Před 4 lety

      @@jjkris4846 When i have Black screen i need to restart? The computer or to wait?

  • @alialbadrani6696
    @alialbadrani6696 Před 3 lety

    ❤️😘

  • @nothing-yt9fv
    @nothing-yt9fv Před 2 lety

    Dont work

  • @boboiboyice5376
    @boboiboyice5376 Před 4 lety

    DOSENT WORK FY

  • @Tarek_Issa77
    @Tarek_Issa77 Před rokem

    I got black screen 🥺🥺😩

  • @Edgar_Ruiz
    @Edgar_Ruiz Před rokem

    thanks ¡¡

    • @MohdShafiK
      @MohdShafiK  Před rokem

      Glad it helped! Please support my second channel with your subscription czcams.com/channels/sjD1l8rnkTbziInd627BCw.html

  • @thatguy1957
    @thatguy1957 Před 4 lety

    THANK U SO MUCH YOU GOT A NEW SUBSCRIBER

  • @DeviaraStrider
    @DeviaraStrider Před 3 lety +2

    I regret following this tutorial. I lost all of my important documents as it deleted some of my files on my profile. I should have read all of the negative comments first.

    • @mayascript4229
      @mayascript4229 Před 3 lety +1

      Bro how to recover the auto deleted files due to this error. Please let me know.thanks

    • @m.irfanhidayatullah1604
      @m.irfanhidayatullah1604 Před 3 lety

      Do you find the way to recover the data?

    • @obuyWw
      @obuyWw Před 2 lety

      sameeeeee; did you find a way to recover them??? lmk pls

  • @KS-kh2wd
    @KS-kh2wd Před 4 lety

    Thanks for deleting all my data
    It is real and original

    • @MohdShafiK
      @MohdShafiK  Před 4 lety +3

      Go to c:/user/... check one by one folder desktop, downloads and documents if you found your files move to current desktop , downloads, documents one by one.

    • @KS-kh2wd
      @KS-kh2wd Před 4 lety

      @@MohdShafiK ok I will thanks and sorry for the negative comment that was rage

  • @crazyhamselectronics6318

    Video not clear

  • @TechnologyIdeas17
    @TechnologyIdeas17 Před 4 lety

    It does not work dude.. dont waste time..