They Took EVERYTHING Back….
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- čas přidán 21. 04. 2024
- today, we are looking at the watcher response video and peoples reactions to the entire watcher leaving youtube situation
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i kind of hate people comparing this to the try guys. they didn't do anything wrong; the only one at fault was ned, who wasn't even on the couch and left a huge mess for the other guys to clean up. it was less of an apology and more of an explanation since there was nothing to apologize for in the first place
Omg, the couch thing is just a joke. Lighten up.
The set up reminded me of the Try Guys but that's it. The guys had nothing to apologize for, the Watcher gang does. Maybe it's in terms of how well it was delivered. Both, well obviously scripted, were done in favor of the fans. Both showed that they have a love for their fanbase. (I hope that makes sense.)
All he said was...couch.
@@fierygamer582 i didn’t mean you specifically!! i just get unreasonably defensive of them and that couch after the stupid snl skit that made them look like idiots for it
The fact that this is a "good" apology really shows how low the bar for youtuber apologies is
Still better than most apology videos at least.
It’s a great response
They forgot to have a dog and ukulele
It's a good response. Definitely not a bad one. Accountability, refunds, free content and explanations. They addressed all the main complaints like Patreon, downsizing etc.
There wasn’t even a ukulele involved …
Honestly wish Steven apologized himself for the “everyone can afford comment” instead of saying we because HE said it.
They all signed off on the decision, though. Just because Steven was the one who said that line in the video (which likely had a script), doesn't mean he's the only one responsible!
It's actually good that they all took responsibility for it.
@@nharber9837 you’re right
@@sandpiperr yeah i guess they all did take responsibility for that. I admit I may not resub for a while but I am happy they walked back their decision.
I think it’s important they say we. It was a joint mistake. It requires a joint apology.
They could've saved a LOT of money if they just looked at which of their videos were getting the MOST VIEWS and stopped making the videos that got the least views (Steve Eating Ridiculously Expensive FOod videos)
This
Boy wants to keep eating gold
Pulling back from the paywall was step one. Step 2 is for them to listen to the other primary complaint. No one seems to like Worth It. I’d honestly never even heard of it but from hearing about the premise, yah, not interested.
Or just scale down their aspirations toward "TV quality" on some of the shows that'd be easy to make more cheaply!
I mean, someone told me that they credited 11 people in the show where Ryan and Shane just play videogames. Which, if they really used 11 people to film that, is nuts! Twitch streamers do basically the same thing from their bedroom.
I saw someone comment in another video something like “this feels like when you say to your parents you hate them when you’re angry and don’t mean it, like you can apologize afterwards but it’s already out there”, and I have to agree.
It’s a good apology and many will forgive them (I think I kinda do), but it will be hard to forget how they treated us or took us for granted, will be hard to trust them as we used to.
Uh...no. Not comparable at all.
It's not the responsibility of kids to be the bigger people. Their brains are literally not fully developed.
I commend the guys for listening, processing and then adressing the criticism through not only apologizing, but also taking proper measures to make things right. The new changes and overall concept are what the idea should have been from the beginning - not excluding the fans and audience completely, unless they pay, but instead rewarding those who show them extra monetary support with benefits. To actually see accountability being taken on youtube is rare, and I appreciate the concise and clear response.
However, they still said what they said, and I'm struggling to see how the idea even came to be in the first place without them realizing what the reactions would be and the insensitivity of the approach. It will be difficult as a long time fan and supporter to forget and move on, and I'm not walking back on things I've said about the situation in the last few days, they still stand true - I'm still dissapointed with them. My trust will probably be at least partly permanently damaged, whether I like it or not.
Coffeezilla mentioned how some of the phrases they said sounded like a silicon valley start-up bro.
To me, only Steven sounded like the silicon valley bro, and that does NOT come from a Steven hater. Just an observation - I didn't get that vibe from Shane and Ryan as much, and I really just suspect it's how he communicates business wise.
@@beekay1137 exactly. i still have a gut feeling that this whole situation is because of steven. sure, shane and ryan are also HUGE parts in this company, but steven is ultimately the CEO of it all. they need to get more understanding of what their audience actually wants and what the smart business choices would do. like cutting off the less watched and more expensive to make shows and focus more on the popular ones because in the end, its still a business.
it was a dumb choice if theirs and i can see where theyre coming from. that doesnt make it okay, but i can accept this for now. im still disappointed but i do have hope that theyll actually stick to this plan of still keeping and uploading to youtube. this compromise shouldve been the plan from the start.
something just doesnt sit right with me about steven, though. he didnt seem as distressed or as genuine as shane and ryan. the boys had more compassion in their voices and words than steven. im not an original steven hater, but this definitely gave me some negative views on him
I agree completely. I was really disappointed with them in their Goodbye video and while I really do appreciate the quick turn around and fixing this issue, I still feel like my trust was damaged. I know that parasocial relationships are a thing and I can admit that I’ve probably had a one for Shane and Ryan. But… I was/am still a viewer. I’m an audience member. I’m a SUPPORTER. I love these guys’ content but idk if they forgot or something, but they wouldn’t have the views/money they already have without their millions of audience members. We followed them from Buzzfeed because we believed in them and with that belief we trusted them not to throw away our support and trust. I have already re-subscribed after their apology, but my total trust and respect will probably take a while to gain back, if they do at all. I really hope so.
I think this will save them... for now. But people will always be looking at them through a different lens. Yeah, cool that they walked back that desasterous announcement, but...
I am happy with this apology. They listened, admitted they messed up, and made changes. Everyone makes mistakes, its part of being human, I forgive them. (Also, I too, love seeing the Try Guy couch set up, it must be a buzzfeed thing ...lol)
Ya exactly 💯
From both videos, it sounds like they have a huge financial management problem. They doubled down on keeping their huge amount of staff members. Layoffs are never fun but if the company is getting way too big than the money theyre bringing in, then something has to give
This is beat-by-beat exactly what a professional PR person on Reddit posted in r/watcherentertainment telling them to do. So that's proof they did take a certain amount of advice into consideration. That being said, I'm not sure how much this does or doesn't say about their connection to / consideration of the majority of fans. Only time and the upcoming live shows will tell.
I’ve been a fan of them since buzzfeed and I’m not gonna subscribe again. They definitely have some work to do if they want to regain some fan’s trust.
@@fugitive_ I don't remember if I unsubscribed or not - I saw the video right before I had to run to work, so I probably didn't have time to think about that - but I'll certainly be taking some time away before I watch any videos of theirs again. I'll keep an eye on how they behave and am receptive to the possibility of positive actions, but my direct engagement is going to be nil for at least a couple weeks. I think that's how a lot of fans are going to proceed, especially the more jaded of us.
Here's the problem, they have lost the trust of their audience. They pulled the mask off and now people see what they really think about. Personally no I'm not going back, if they where open and said hey we want to make more money id be like okay sure. Not happy but your being transparent. My concern is what happens if someone pulls up with a truck full of money and says hey we like your shows kid. Put them exclusively on my site behind a pay wall.
exactly right
Yeah I’m not gonna subscribe again I was getting their videos recommended before when I wasn’t subscribed so I’m sure I will still see them on my homepage.
At the end of the day, it's a company and they had a lapse in judgement. But they listened to fans, took corrective actions and offered refunds. They're still human, and apologized. They didn't unalive anyone, it's not that dramatic. Nobody is perfect and certainly not a company. If you made a mistake, would you like that held over your head forever? Even if you own up to your mistakes. We need to chill with prosecuting everyone who is trying for every little thing.
I agree that they've lost trust with their audience, but the did respond and their response at least shows they read the comments. They do have to come back from this, and I can understand people not wanting to go back. However, I wasn't surprised they wanted to do their own channel, just with how poorly they handled it. I'm at least willing to give them a chance to earn back my trust.
@@MsMorri yeah i agree, i’m staying unsubbed for now but I am still gonna give them the chance to earn back my trust.
I gave this a 50/50 chance for them to actually listen to us and answer
I’m so relieved they actually listened to their audience, it’s pretty rare influencers/youtubers/celebs do that
Honestly it seems like they’re just trying to say what people want to hear, but it feels disingenuous to a lot of people
Yeah I get that feeling too, they were just sad they got caught, and though it is a better apology video, it feels well scripted and they had to cover all bases if they have any chance to salvage the situation.
Got caught? They haven't been caught, they haven't done anything wrong? Its not like they got exposed for interacting inappropriately with minor fans. They made a misguided decision, and then when criticised they compromised
It's not that deep y'all stop being dramatic smh 🙄
Atleast they did apologize and patch things up regardless of what they honestly feel.
@@imbluedubbadeeit’s not misguided though, they run a company. They wanted it to work, so they made it. If they cared about their fans, they would have asked their fans. But they probably didn’t expect this level of backlash.
@@imbluedubbadeenah U just a dumbass
I disagree that it is good. They obviously felt that they are above CZcams, they were more than willing to ditch their current audience, and now that they’ve had to make this drastic change to their plans…. they already resented having to be on CZcams, and when their streaming site undoubtedly fails, they’re going to resent all of the people that “made them” stay. They crapped the bed, they won’t be happy, many of the fans have seen their pig without the lipstick… it’s a mess, still.
They didn’t do ANY of this, re this second video, because they wanted to.
I just feel bad that everyone was shitting entirely on Steven just because Ryan and Shane are the favourites. They always said it was a company run by the three of them, yes everyone did different things, but they all made the big decisions. Yet only Steven was (and still is) getting shat all over.
This. It was all 3 of them collectively.
I think they're going to have a long road regaining trust with their audience, but I do think they're doing the right thing. I suspect the desire for a streaming platform instead of patreon could be due to a few things. Patreon has it's own rules and terms of service creators have to follow, and I think they want to be seen as Filmmakers, not Creators, and moving to a Netflix style platform gives more of that appearance. I'm glad their rolling back the decision and I do hope the best for them, but it's going to be tough for a lot of people to feel about them the way they did before
Few things turn me off more than bare faced greed. Because I have no life, I decided to do some poking about:
. Their Patreon starts at £4.50 and they have over 13,000 members. If all the members only joined at the lowest tier, they're still raking in 60k a month.
. The only tour tickets I could find start at over £40, which doesn't seem to even net you a reserved seat.
. Their merch is way overpriced, £33 for a basic tee with their logo? But, the real kicker is the pack of iron on patches that cost £54. I'm sorry, unless they individually hand weave them on a loom I am not paying that much and neither should anyone else.
It's clear where their priorities are, either that or they are so financially inept that they burn through it at record speed. Either way, it's not a great look.
Thank you for this little research. I knew about the merch, but the rest is just... yikes. I've said my goodbye to the company.
Ugh, they were greedy, it failed, so of course they apologized. It wasn't a good apology, they showed their true colors, there is other stuff to watch. Bye
I accept the apology. They learned a hard lesson.
No, you know what? I'm sorry, but no. This was the bare minimum of how they should have handled this.
I feel like you don't need to be an expert in PR to know this type of move would *only* end poorly, and they 110% do know this.
So, why even make this move at all? They're raking in money like crazy as it is!
They looked at their numbers and *actually* went: "BUT I WANT MOOOOORREEEEE!"
No matter what, they've now irrevocably ruined a large majority of their fanbases opinions of them.
Not like it'll matter, people will still reward this cause their apology *was* handled in a mature, rational manner, as opposed to.. nearly every other youtube apology out there.
Exactly. They had a website ready to go straight away as the announcement went up. This must have been in the works for months, created over the course of MONTHS. It doesn't feel like it was rushed, the original announcement was heavily HEAVILY edited, multiple people would have worked on this and multiple people would have signed off on the final product. So how, with all that time and work, did it not occur to anyone that it would be a *terrible* thing to do? I don't quite buy it.
Idk I like the apology, but I don't know if it's genuine, or if they're just saying what people want to hear in order to mitigate the financial losses/damages.
As amazing as their content is, its SO Overproduced its insane. If they cut the budget of each show's production cost by half they would be able to allocate those resources to advertising/merch sales, etc.
It's cool they admitted their mistake but i find im having a hard time believing them
yeah nah credibility gone.
It was a good apology.
And, yes, their solution of early access for paid subscribers is a good solution...but it would have been a lot more successful if they'd just done that in the first place!
If they hadn't pissed off a lot of fans first, they'd have gotten a lot more people willing to support them for early access.
It's good that they reverse their mind blowingly stupid decision, but it still leaves a bad taste in my mouth. This video contradicts what was said in the previous video, especially the tone of voice, but also the type of content they apparently (still) want to make (High cost, heavily edited content) versus the content we want. It's then (for me) hard to believe that this quick update is more sincere than the video they had been working on for weeks/months.
The most anyone could ask for was them bringing back the CZcams content to their channel. They did that and the only difference is that now you need to wait longer to see the vids for free.
No suprise that they made a good response and apology, this guys are intelligent and likable people in the end of the day and this is the only L I know they've committed as far as I'm concerned, (a very career breaking L unfortunately) but even if it's good I still haven't resubscribed yet, it's gonna take a little time for me to trust again and I think that's the case for alot of people
I respectfully disagree. This apology seems empty and forced. It should have never happened in the first place. I will never watch these guys content even if it is free. It is the rich complaining about money. Oh boo hoo cry me a river that you're not rich enough. I think this still seems disingenuous and I don't like it.
good for you i guess
We had cancelled our Patreon subscription on Friday due to the principal of the situation. We could afford to join their new steaming channel but we didn’t like what went down. My daughter and I have been watching Shane and Ryan since buzz-feed. It’s our bonding show. lol. I’m very happy they’ve admitted to making a mistake and the mishandling of this shituation. 😂 Now we’ll join their new platform.
So they still won your money in the end? 😂😅
So.. you.. still are going to reward their ultimate choice?
Yes. They admitted they made a mistake and found a compromise. We all F up at some point in our lives. Can you imagine a world where forgiveness doesn’t exist? I prefer to move on from this.
@@Takemebacktolondonwell it’s still u losing money so 🤷🏽♀️
I agree. I am not on their patreon but they have admitted to their mistake. Yes, it will take time for them to gain the trust from their audience back but this is, in my opinion, a good start.
I do appreciate the active engagement with feedback, since you don't really see that super often with CZcamsrs, and I think in time, I may be able to forgive them. It will take a while for the soreness to go away, so I probably won't return to watching their content for a while. They still said what they said and delivered it the way they did, and that can't be undone in 3 minutes and 30 seconds.
They forgot to apologise for a) shanes wifes behaviour, b) exploiting the funko pop fan in the goodbye video and c) lying about their values for years. Theyve had private investors since before they launched. This is public record on the securities and exchange commission database
What did Shane's wife do? 👀
what did shane’s wife do 😮
Commenting to know what Shane's wife did
what did sarah do ?????
To everyone asking, she basically defende(d?) the new platform choice and, I heard, blocking everyone who is quoting her Tumblr post (presumably about that).
they really should have just done a poll about how the audience would like to support them better, or looked at what other creators are doing with their patreon / youtube member content . honestly if they just put up like barely slapped together hours of them wandering through an empty house i'd pay . make steven eat something gross on stream or smth . it's not hard to make interesting, engaging content . it doesn't have to be GOOD . apparently it's just also not hard to completely forget how simple the internet is .
Part of me feels guilty because I genuinely liked Ryan and Shane, this whole thing feels like they had a mask on this whole time. They had a fanbase who genuinely connected with them so it feels like a backstab. I do not believe it was all on Steven whatsoever, Ryan and Shane are basically THE face of the company, even though they stepped down from CEO’s they still have a say since they’re literally the main hosts.
This might be mean but I genuinely just don’t watch Steven content, it’s not my thing and he gives me an off feeling, idk what but there’s something there negative. But, that does not mean he is at fault for this, they all had a hand in green lighting it.
I do believe that they may have made horrible financial decisions and need to cut costs, but this whole thing is going to take a WHILE to gain any ounce of trust back. I still feel guilty for feeling this way but this is the only time I have ACTUALLY been shocked by a youtube channel this much, like I didn’t expect this ESPECIALLY from SHANE of all people. It’s going to take time, but it still feels like a mask.
I think it showed us how bad business men they were. Someone pulled a clip from one of the podcast episodes stated that their work environment is family oriented and parties and events were expected. Mixing friends and family with work is always a horrible decision
The whole apology video was very well said in taking accountability. One of the best I heard in years what I've seen. Not a lot of content creators own up to their mistakes and use AI as their own apology. This is raw footage of an actual sincere apology that isn't scripted. Full-fund got me thinking they are really kind-hearted people and not greedy people like sssnipperwolf.
they had a great apology and i will always have respect for these guys but i still don’t understand why they didn’t choose to build up and promote their patreon instead of making a whole new streaming service
Watcher? I hardly-
It’s hard to call this good, especially when, they are running a company. Probably have pr people too. They could have, from the jump. Asked their audience what they thought about the subscription model. But they didn’t for a reason, because if their audience said no, they could not do it. But by not asking, they can do it, and then gauge if they should do it based on the response. It’s scummy.
A day late and a dollar short boys.
Its ok. At best.
When you say fans losing their minds did you mean me when my jaw dropped in the kitchen 😂
🤣🤣
"competent", yes. "good", I am afraid I have to nitpick. "good" IMO would have been to apologize for the utter audacity and to acknowledge that the entire plan is actually a really bad idea for the entity we cared so much about.. but no, they merely released a timely and competent response and wisely backtracked on SOME of their nonsense.
I feel like the community is responding the way a parent does when a kid pretends to run away and then comes back. like we're all forgetting what started all this. the one thing I really don't like about youtuber communities is how easy it is to yo-yo us back and forth purely based on how competently and in how timely a fashion you respond to people. look at the Logan paul suicide forest thing. all he had to do was NOT come on camera Adin Ross style and laugh about it, and people were gonna forgive him.
the bar is STILL low, it's always going to be low because all we seem to care about is the ILLUSION that care is being taken here.
I am glad they are giving us a reason at least to get the membership
i appreciate and accept shane and ryans apologies and their apologies only. stevens seem insincere and that he was only saying it to save his own ass. shane and ryan seem so shook up and genuinely distraught. steven looks fine. completely fine.
i wish this compromise was the original plan from the start.
I mean they did actually consider patreon in their initial change, they locked the podcast behind patreon and gave a very slight discount for patreon members
Also I think it’s funny in the end they lost money for this decision. Hope they learned SOMETHING.
I think the reaction was BS and that fans CLEARLY don't understand that YT is RAPIDLY becoming a place where virtually no one but Mr. Beast can make money.
This decision was made to protect their staff's income AND to remove big brother (YT and ads) from controlling the content they want to make...content that is specifically attached and demonetized by YT (i.e. queer, diverse, liberal, educational).
Did the guys make a goodbye vid that was tonal not the best choice: yes. But I 100% support the decision to nope out of this hellscape because long term, it will not be sustainable.
They left Buzzfeed to become Buzzfeed. Im disappointed.
I think this was a huge fumble pn their part and honestly im not too sure about their financial motivations. I mean they already earn so much from merch , patreon and live shows and ads too btw. How much more do you need ? And if they really do need that much money then some major monetary mismanagement is going on there. I'm not sure how much i buy the whole company would've shut down thing. Because they are a very active channel with alot of subscribers.
Excellent apology - I thought they did well
I would say that the claim that they were forced to try to do this for the survival of water is not true because they are obviously going to keep doing Watcher as they have well I mean if there was no chance for it to survive then they should have just announced that it would be shutting down so you know whatever but I will say at the end of the day I think they did the right thing.
"FINALLY" is a bit of an exaggeration lol..
Wasn't the first video of literally posted yesterday?
What’s the original video ?
My original video was the one uploaded before this talking about their decision to leave CZcams, or if you mean the video I am looking at here it's called "An Update" on the Watcher channel
I think the take away message from this, judging by the comments, is misguided; at best.
First, they “didn’t want to compromise our content to ensure they met advertising requirements.” Anyone know how difficult a platform YT is to develop content on while keeping monetized? If you say it’s easy, then you haven’t tried, or no one is watching. If you have tried, have you succeeded past what Watcher has done? A ton of man/women hours goes into making a video that conforms to YT’s guidelines, only to have them yank it from being monetized, and give you an ambiguous reason why. Now you have to scramble to figure out why, and guess, bleep or blur whatever small thing they took issue with while you don’t get paid for that piece that cost thousands of dollars to produce. It’s a bullshit system. Imagine trying to run a business off of that.
Second, do you all know what it is like to literally chase advertisement for revenue… I know how limiting ad revenue is and how stifling it can be. Its soul sucking, dictates future content, and it fragging sucks. For those of you that don’t, imagine someone telling you that you can’t say certain words, or they’d ‘strongly suggest’ more of this and less of that, or avoid whole subjects because they will pull advertising if you don’t. Zero ads = Zero revenue.
People keep saying it’s a money grab, I doubt it. Something about the phrase, “And we didn’t want to bring Watcher to a close, which would have happened if we stayed solely on CZcams.”, leads me to think otherwise. Now they have to do twice the work. Make a good video for their platform, then reedit and then make a shitty status quo video for YT.
Could they have done something different? Of course. Did they bet on their fans having their back? Yep, to their detriment. You all turned your back on them. People just want shit for free. That’s it. That’s why the majority of you all heard only an apology. Very little critical thinking was done on the rest of the video. Sad.
lol resubscribe
Oh come on dude...they have millions of subscribers!! They were making plenty of bank off advertising and they need to move from their crime/poop/homeless ridden LA and the production costs would drastically come down.