How to Erase and Factory Reset your Mac!
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- čas přidán 6. 09. 2024
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Want to restore or sell your Mac? AppleInsider covers the step-by-step process of backing up your files, wiping the hard drive and restoring everything on a new machine.
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Video starts at 2:43 guys
Stereohearts R&B thx lol
Thansk bro
we also want to know how to back it up lol
@Justin Bill scam!
Not all heros wear capes.
For those living in the future, AFPS = Mac OS Extended (Journaled)
Thank you!
thank you! lol
Thank you. I got stuck until I read your comment.
just installing Mojave now :)
1Thank you
My Mac was slowing down + I found this after other complicated videos
Gets right to the point + very informative 10/10
Thank you
2:40 Where wiping and restore your mac starts.
muchos gracias
thank you
Totally.
Thanks, 90% video about making backup, wtf
Thank you, good gosh.......
My wife said I should tell you "thank you for your helpful video"... So Thank you for your helpful video!
You're welcome :)
thank you!! did this on my 120gb mac when 98gb of it was “system storage” that you cant really get rid of without paying for a third party cleaning software, or resetting it to factory settings. i was scared it would delete the files that were really important so i put them on an external hard drive
now i have 106gb available so now only 12.6gb is system storage. feeling great!
in case 'command + r' doesn't work, try hold 'control + r', hope this helps!
great video!
Extremely helpful! Did this on my macbook pro 2017 that had MULTIPLE panic screens in a day. Your video totally saved my mac! Thank you 🙏
Excellent help! The steps for erasing a Mac hard disk are simple and clear, everything worked fine without any problem. Cleaned the machine and installed the latest OS smoothly. Many thanx. Apple fan for ever!
Great how to video. Short and sweet!! So many people yammer on about themselves or stuff we just don't need - or want - to hear. This guy is thorough and to the point. Worked for me.
love how the title of this video is "How to Erase and Factory Reset your Mac!" yet 3 quarters of the vid is showing how to back up.
BREEZEFORE 🤣🤣
So the video starts at 2:40 then, lol.
Yeah foreal ahahaha dude is an idiot
@@huluplus2813 backing up stuff you need is really important lol. he's only trying to help out, no way near an idiot. :)
this is what it means my erasing the computer, Throwing all your storage in your USB and there
Worked! Very grateful.
It did fail on the first attempt, but that was because I hadn't logged out of OSX.
Tip: Make sure you log out of OSX before attempting this!
This was a great video, especially for a gen-x person like me, who prefers the good old '87 Macintosh. Thanks again!
2:40 is the part about resetting it after how to backup for those who are just here to reset like myself :)
Remember to choose Disk Utility, select the internal drive, and choose Erase and security options and a number of passes you are willing to deal with.
If you have a nude photo of a celebrity, or any type of digital signing certificate or anything you don't want people to ever see, you need to do the secure erase.
Nude photo made me chuckle haha! :) Good advice too! :D
Needs up upvotes
What’s command and R keys?
Ambigous Barrel does it have to be connected to the wifi for it to work?
I am currently running MacOS Mojave on my computer, and am having some crashing issues so I would like to do a factory reset. I would like to reinstall Mojave and not Big Sur; will my Mac automatically try to get a newer operating system, or will it reinstall the last version it had on it?
lol im just resetting to make my computer look clean again, i do it every once in a while.
lol im doing this for school
same lol
Same here my computer is so slowww
xD me too
If u reset ur mac alot it can get damaged
Very important!!! you need to be connected to the internet in order to reinstall the macOS!
Thanks a lot! I was searching for this answer!
Because I got confused if reinstalling means re-downloading and installing or just reinstalling from the recovery
me too thank god i didnt do it t'l i got connected
Haris Sajid Wd
Thanks. This guy is a fool to not mention that.
not necessarily, if from icloud then ofc but not if its from a backup drive. also you can use a bootable installer of the latest mac os (a usb) that way you wouldn't require internet for while resetting/Erasing the computer. I found out how to do this by simply searching how and following the instructions really helpful when updating a few macs at once to the latest OS
I followed your instructions exactly, but when I try to reinstall the operating system I just get an error message. Now my computer is completely unusable. Do you have any advice to remedy this?
@Nicole The same is happening with me, did you get any solution for it?
Thank you so much for this tutorial! I'm selling my Macbook Air and literally had no idea how to factory reset. This video was super informative, and super easy to follow along to. The mac reset perfectly! Great video dude.
Could you just guide me through cause i have watched so many videos and the command r thing isn’t working for me :(
@@archikarekar2120 My curser stuck when Disk Utility was selected. I can't select Macintosh HD... now what!?
@@easy56wedge listen my laptop didn’t even work for more than 1 month after that and then I had to give it to repair. I recommend you to go to a shop that repairs apple products and get it done (if you have a warranty that’s a plus point for you, otherwise you will have to pay)
I used zoom once, my networking has never been the same. I'm reseting my laptop because of this.
Same. It made some system changes. No bueno.
This presentation was VERY helpful. I have a 12 year old MacBook Pro and was unable to wipe the hard drive until I found your guidance. I had installed a solid state drive, so the name of my hard drive was different, and I had to guess at what I needed to delete. I trust I did it correctly. My main concern was to delete my personal information from the hard drive. Thank you for providing an OUTSTANDING presentation.
Thanks so much at first I was confused at what keys to press to Reset/erase my Mac! Did everything will 10/10 guide for Mac users
What if I don’t see “ Mac OS extended journal”?? Please help
Hi there. Do you know why my “erase” button in the disk utility may be greyed out? I can’t find any way to erase the computer
Bro thanks I got like about 1100 viruses on my Mac and now they're gone you're such a life saver
1100 viruses on a MAC!?
Tyler XM how the fuck did you achieve that
I rewinded and paused this video so much😂 but hey I worked! Thank you
You & me the same. I wanted to make sure I was following the instructions step by step.
Apple 🍏 makes it harder than it should be. Thanks for the details.
Thank you. Very thorough!
hey hows it going
This Appleinsider needs to play back his guide to himself.
Only then, will he realise how the whole essay needs re-jigging, as well as slowing down
He needs to use questions at strategic intervals. A question does 2 things: it states a fact, and it gives a reason for the statement simultaneously. Evidently, this guy has never been a lecturer.
A complete waste of his time & mine also.
okay david hall like who tf are you calm down my guy
Mathpoo
Hi I’m a big fan. I got to say this is the most random place to run into you!
I have a trojan virus and this helped a dozen thanks a lot!
You literally made me ruin my mac and now it wont even install OS X, thanks bro
SAME FFS
@@feratsimko8085 Actually the worst thing, I have no idea what to do about it and I cant even use it now
Derek Foytek me neither man, I'll go to an apple store tmw, send me ur insta if u want maybe i'll be able
to help
Send a message to tomphack on Instagram now to help you .he unlocked mine within few minutes
Brilliant! Worked on Early-2014 MacBook Air, 11-inch
fantastic, thanks, more detail than any other restore vid or article i've seen
i hired their services to get my job done and they prove it to me that they're the best, that was last week
My Mac hasn’t been working right for the past year due to finder basically breaking and this finally helped me fix it. Thanks
do it works when u restore from time machine my finder had done broke too
Thanks dog. Commenting to boost your engagement
Dawn I wish I watched your video instead of the other one which lost me the Macintosh HD and now I'm desperately trying to troubleshoot
Omg thank goodness I found this vid. Couldn’t find 1 article that included all the details.
Very informative. Thanks. Just got rid of my 2010 and took the new 2018 mac.
Thank you for this video! We actualy bought a very old Mac. me and my daughter are sending it back and I didn't know how to get my account removed. Again, thank you.
Literally the easiest video to follow and instructions step by step out there for this particular situation. This is better than the Apple document I was sent over LOL
It end up saying thos item is yemporaily unavailable
Great video but I 2:45 you forget to mention to turn off the Mac so o figure out myself and my Mac is now like new 💪 thanks.
when i press command R, it goes right back to desktop. no utility page.
Is this true
I think he missed a command key
Try option+command+r
Sometimes it’s cmd + s
same i press cmd r and nothing happens
After done erasing, when i tried to redownload MacOS sierra, it doesnt let me, error code comes up - AMD-Action:downloadproduct:SP
What does that mean?
...one should avoid Reinstall Mac OS, as Apple will 'force' you to install a newer version! (for obvious reasons, this should be avoided too)
Most of times you cannot reinstall the OS it came from factory (if it's 2 versions old)!
Hence the errors, which I also got :(
you need to be connection to the internett
It’s not working for me either and I’m connected to the internet
Get a PC no more having to do what apple wants you to do.
@@rvcasa how did you fix it ?
Gets to what the title says at 2:40..
Beforehand is backing up data and permissions on itunes.. which I would assume is reset with a factory reset? Maybe not..
when I hold command and R key on my MacBook Pro it's not taking me to disk utility instead it's taking me to internet recovery
Bright Badon me too, have you figured it out?
Sofia Barrientos
Command R does not work for me ... any advise? My computer is now on MacOS Catalina ... it’s a MacBook Pro 2014 ... please help :)
Sofia Barrientos you have to press N hold for the whole time while your computer restating
Sunny Lin what about late 2008 MacBook ? Command r don’t work for me
hold command r and the power button
You have to first restart you laptop and then hold down "Command + R"
Simply shutting it down will not work
Sunny Lin thank you!
Great but not clear on iCloud disable on other machine like my laptop or the MAC I’m resetting?
Most straight forward video ever, gives me more informations I needed. 🙌🏾🙌🏾🙌🏾
Thank bejesus that I found this video the past year I’ve had to deal with some pretty crappy stuff happening with my computer so I’ve been meaning to reset it forever and this helped greatly 👍🏻
May God continue to bless you as you help others!
Thank you *100ETHICS*
Thank you so much! It took me about 30 mins but I did it, super easy 👍🏽
2:44 from then on is all I need
Question for my Mac
i want to formac my Imac and install catalina again, cause catalina runs very well and i use a lot of video / music software, i am afraid that when i will install a new operative system, my mac will show me only Monterrey, is that the case?
Why this is not working with Mojave? I finished erase hard drive but can't reinstall mac os
make sure you are connected to a WIFI
When I click erase there’s still 56gb worth of “other volumes” that doesn’t get erased...
You need WiFi to install macOS, that’s if you’re on a 2011 Mac
After erasing disk I press reinstall macOS it says “The recovery server could not be contacted”
Same what is the solution for this ?
@@anuragreddy3207 You need to be connected to the internet - go to the upper bar and add wifi
So when you deauthorize it that means that you’re removing your apple ID from that computer?
I'll just say, I transferred everything, already. Even though I have not signed out, I'm going to clear the disk on my old system. Signing out of iTunes, iMessage, iCloud are all unnecessary.
It doesn't display my hard drive when I try to download OS X so it doesnt let me install anything!! Please help me!
Same problem
Thanks! Didn’t get the command R part from written tutorials so this was helpful!
Can’t even get to Mack OS utility page computer turns off before loading
Extremely helpful. Thank you.
Is it okay if I can't get into my apple ID and can't disable "Find my mac" or sign out of the iCloud apps? Can I go ahead and reset the mac anyhow? Thanks a lot!!
My disk won’t show up when I’m trying to reinstall os x
Grant Houser same, did you find a solution
The command and R didn’t work for me
Update: Nevermind. It took a few tries but it worked eventually.
Hold them down and turn on the computer and continue to hold the command and r till you see a pop up
@Amie manneh for older MacBooks you have to hold the power button until it turns off and then hold COMMAND + R and then press the power button while you’re still holding command R
You have to press restart first then hold down the command and R button. I had to figure that part out.
Cici Bracken that still didn’t work for me :/
Thank you. My Air had APFS. I had to look that up. You could add that to your information.
I wish you had said "Skip to 2:40" at the beginning :) Would have saved a lot of time :)
agreed and thanks. i was actually scrolling on the comment section for the actual starting time
I DID AL THIS BUT MY PROBLEM IS WHEN IT COMES TO THE POINT TO LOGIN YOUR APPLE ID I CANT CAUSE I DONT KNOW IT ANYMORE ITS HAS BEEN FIRST TIME SINDS 4 YEARS I USE THIS LAPTOP AND THOUGHT JUST TOTALLY CLEAN IT, WHAT DO I NEED TO DO PLEEASSE HELPP
DutchGamingCoDx | Fifa 15 & COD Video's ! Pressed forgot password and if you still don’t know then call app
hi urgent question, if my macbook is backed up to icloud if i wipe my mac will it wipe everything or when i sign back into icloud will it all come back?
I did this on a school computer, and I’m stuck on the log in screen. Pls help!
Lool
Reece James how is that funny
Lmaoofaoo mans a savage LOL
Thanks a lot..worked perfectly 🙂
i Recently upDated to Catalina on my 2015-iMac, Biggest regret ever!.. if i follow these steps and restore, what operating system will appear when Done? Catalina again? Or will EL-capitan that came with it appear?, or will I have a choice?. As I cannot find an el-capitan installer anywhere!! Please-help!!
Many thanks in advance..
This was the perfect amount of info, thank you
my format was APFS I restarted with that because of other people having it the same and saying it was fine... when I restart, a circle with a cross shows up on the screen. I tried restarting again by holding cmd+r, internet recovery shows up on the screen, when I try to reinstall osx, I can't select any drivers, and when I go to Disk Utility I see Apple ssd sm0128G and OS X Base System, what do I do with them? I have no idea what to do now..
I can't select a system to start my mac up with..
Jamie Palacios I just went to my local apple store and explained it and they fixed it :) really annoying but at least my mac works again
They didn't tell you how to fix it yourself?? I have the exact problem as you!!
Cidney Perez it took like half an hour for them to fix it and I have no idea what they did with it, the process is too complicated for me to remember
Patronus Dammmmnnn. That sucks a shit load! How much did they charge?
Your video saved my life- thank you!
New owner? with the shit that apple releases now, i'm wiping my old mac to have a normal machine i can do some work on...
I'm wiping it to install windows via boot camp. I miss Windows so much
I’ve done everything except I can’t access my accounts on iTunes ! I think my MacBook is too old (2011)help lol
Bianca A. me too
Same!
After I do everything you say to do and I get to the point to reinstall OS X I get a pop up that tells me "Your computers eligibility will be verified with Apple." Then I get another message that says " A required download is missing." What do I do now?
Thanks
thanks man, Now to reset my moms laptop cause she sat on my sunglasses
LOL
How do i restart with cmd and R key - it doesn't work?
you hold CMD+R as the machine is rebooting
Nick Rudnicki it’s not workingg
@@Davs_2 reboot the computer. Then, as it is rebooting hold down cmd+r until the disk utility screen shows up. Can take up to a minute for it show up
If the command r does not work try command option r - this worked for mine.
*dylentools on Îñstägrăm* successfully UNLOCKED my macbook pro he's awesome 🥰
When “reinstalling macOS” do I need a usb or cd to reinstall?
I tried this and it wouldn’t let me reinstall macos, now i just have a black screen with a blinking question mark. HELP i know nothing about computers 😭😂
Hard drive connection may be slack or the wire needs to change
Hey did you ever figure this out it’s happening to me
Rylie Brown me too today 2011 Mac book pro 13
thank you for the tuts. what should be done if the pop up windows tell you that installer information on the recovery server is damaged? after trying to reinstall macos
Um so I think I did something wrong when I turn it on a file with a question mark appears... rip MacBook
did you ever figure this out? cause mikes doing that right now..
mine is the same rip
Same here
For some odd reason this is not working for the MacBook Pro 2011
Charmins World same here, I have the pro 2011 and nothing works
i have the mac book air mid 2013 and its not working either
hey i need some help i dont think i logged out of everything and i factory reset it what do i do
i tried following along and i think i broke the computers
lol same
Me too 😭😭😭
when trying to log in apple id it says: this item is temprorarily unavailable
Kipriakas Same did u get it to work?
check this article, it may help you nektony.com/how-to/reset-mac
Same here
Did you installed it?
So I did all that and it worked. But... For some reason I kept wondering if
It deleted everything so I went back in went through the process again but here's where I messed up before installing MACOS I canceled it
And now I get a file from folder with a ❓on it now I can't even install the os because it shows no pictures of the hard drive at all..... Can you help ❓
When you want to get the directions to wipe and have to watch a 2 minute video about backing it up
thanks! just did this for mine and this was a straight forward explanation of how to do it! 😎👍🏻
you're welcome :)
As i restart and press command+r , it started giving beep sequence sound and its not starting now...
Solution to this?
Once I accidentally deleted everything... even the main software. Since my internet was slow I had to wait 14 hours for it to completely reinstall. Bad day. 😭
How did you reinstall
@@antonyburgos9871 internet recovery mode
So, my Mac got stuck on restart at the loading screen with the apple, any hints?
The Sierra update fucked up my computer
Same I have a Mac air 2011 and it keeps glitching omg
SAME THING FOR ME RIGHT AFTER I UPDATED MY MAC ITS BEEN SLOWER AND LAGGY!
Is downgrading a solution and possible ? What are my options now ?
Vineet Avasthi downgrading is an option.
when i updated to mac os high sierra it restarted and there was just a black screen thats it
when you reset your MacBook and you have a virus on it, will it be gone?
If you had erased the macintosh drive before installing, then sure, everything will be gone
How tf do u have a virus it’s a apple
Jylup i have one too
@@jylup4057 to much porn I guess
Hi, I've purchased a new mac, and needs to give to a family member my old one. the weird thing is ive done the factory reset, but it says i only have 8gb space left (theres no other apps except preinstalled one on the mac after reset)....i just want to install the MS but cant cos not enough space....why is this happening...:(