Inside Look at Remote Check

Kyle Longwell, Product Manager of Software and Clinical Care, gives an Inside Look into Remote Check, an at-home, clinician-enabled testing tool that allows recipients with a Cochlear™ Nucleus® 7 or Kanso® 2 Sound Processor to complete a series of hearing tests from a compatible smartphone using the Nucleus Smart App. The results of those tests are then sent remotely to you, their clinician, for review.
Remote Check is designed to provide a snapshot of your patient’s hearing health so you can quickly determine whether a patient is on track, or whether further clinical intervention may be required. Learn more here: www.cochlear.us/remotecheck.
To use Remote Check, a patient requires: latest version of the Nucleus Smart App (Remote Check is part of this App) running on a compatible Apple device (iPhone or iPod Touch); Nucleus 7 Sound Processors with implant models: CI24RE, CI512, CI513, CI522, CI532, CI612, CI622 and CI632; compatible firmware on the Nucleus 7 Sound Processor (4.1.3.3 or later) and Kanso 2 Sound Processor. A clinician requires access to Cochlear’s secure web-based myCochlear.com Professional Portal to access and review patient results. The recommended browser for accessing the Professional Portal is Google Chrome. A clinician also requires Custom Sound 5.1 or later software to upgrade the patient’s firmware to enable access to Remote Check. For sound processor and app compatibility information, visit www.cochlear.com/compatibility.
Remote Check does not replace clinical care and does not involve remote programming of the sound processor.
Remote Check is intended for ages 6 and older. The Remote Check feature is only visible and accessible if the feature is enabled by a clinician. Clinicians should consider the suitability of the feature before enabling Remote Check.