How to Fix Microsoft Authenticator Not Working on Android and iPhone

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  • čas přidán 17. 10. 2023
  • Microsoft Authenticator may act up on your phone and it can be annoying. Occasionally, the app may disappoint you when it stops showing codes or displaying sign-in requests on your Android or iPhone. This can lead to delayed or incomplete logins and other issues as well.
    If you are facing the same issue, then this video is for you. We will solve and discuss the various fixes in this video. Stay tuned and watch the video till the end to know more!
    Check out the full guide on GuidingTech.com!
    www.guidingtech.com/fix-micro...
  • Věda a technologie

Komentáře • 67

  • @thagwap2097
    @thagwap2097 Před 4 měsíci +120

    I really don’t understand this awful app, I can’t use UKG or outlook for work. It tells me to input a number on the authenticator but there’s no prompt box that pops up for me to put the number in.. I deleted the account on the authenticator and signed in again and now it wants me to enter a number again with no pop up prompt on its own app. It makes no sense I’m in a continuous loop getting nowhere

    • @hunky_man948
      @hunky_man948 Před 4 měsíci +23

      Same been trying to sign into my college account sometimes it works sometimes it doesn’t awful app

    • @PhilipPower-yd9hl
      @PhilipPower-yd9hl Před 4 měsíci +3

      Think iv figured it out… if you click sign in with a different account. Then type ur email address and password in manually. For some reason it just logs you in to your emails again.

    • @jepjep7373
      @jepjep7373 Před 4 měsíci +4

      Same and I'm now frustrated 😢

    • @AzzasPad
      @AzzasPad Před 4 měsíci

      ​@@jepjep7373 very frustrated

    • @kumarkush744
      @kumarkush744 Před 4 měsíci +8

      I’m also stuck in the loop.. If I somehow try to login with password, it again asks me to approve sign in request on microsoft authenticator app after signing in with my password..

  • @eliomaniscalco2858
    @eliomaniscalco2858 Před 4 měsíci +61

    I have never ever experienced such a terrible app.. this is the biggest failure when it comes to customer service .. I am impressed

    • @rarapuff7547
      @rarapuff7547 Před 4 měsíci +4

      Same here!!! Just unbelievable!

  • @jondoe7451
    @jondoe7451 Před 3 měsíci +32

    What a nightmare. It demands a code to install it but it can't generate the code until it's installed.

  • @casioplayer5815
    @casioplayer5815 Před 4 měsíci +10

    Nothing mentioned in the video worked for me.

  • @AzzasPad
    @AzzasPad Před 4 měsíci +13

    Wont even allow me to force stop. Tell u what, this app is really doing my head in and only have 3 days until university starts 😡

  • @chigomezgomhango2097
    @chigomezgomhango2097 Před 2 měsíci +3

    Nothing mentioned here seems to be working. Seriously reconsider this app and fix these issues.

  • @markjackson7953
    @markjackson7953 Před 2 měsíci +5

    This app is horrendous

  • @andyx7013
    @andyx7013 Před 6 měsíci +2

    Good video, but I feel like checking for an app software update skills be one of the forest things that July recommended, or at least before needing logout of your account and then reconnect it back to the Authentication app

  • @LauraDiazRamos1996
    @LauraDiazRamos1996 Před 2 měsíci +6

    This app is such a nightmare!

  • @fadedking951
    @fadedking951 Před 4 dny

    I have tried everything and i cannot find a single way to find a 6 digit code to any of the apps that i set 2 step verification for. Customer service told me to screw myself. Dont use microsoft authenticator period.

  • @jimdee9801
    @jimdee9801 Před 16 dny

    When I long press the app it only prompts to uninstall so the info here is not accurate

  • @chloboshoka
    @chloboshoka Před 3 měsíci +3

    still dosen't work.

  • @hardcoregaming7050
    @hardcoregaming7050 Před 3 měsíci +6

    I agreee the app is crap

  • @RamonRusticoBARTE
    @RamonRusticoBARTE Před měsícem +1

    absolute chaotic app. I have this issue now and stuck in a loop.

  • @user-hd2gr3oq1t
    @user-hd2gr3oq1t Před 10 dny

    Problem solved! Hey guys, someone said to me to check old phone, which is still being used by my little bro, and i have realized that initially that App was installed to this phone. An next devices you are trying to install the app will be as ''second" device.
    All we need is that fking verification code in old phone/device, it works!!!

  • @lovedeepbrarpb31
    @lovedeepbrarpb31 Před 5 měsíci +10

    Brother i was facing the problem related login in student portal as the code is not generating on Microsoft authenticator as it was first delete by me, now im trying to open my portal but still required code so please Brother help me

    • @angeleenajose2847
      @angeleenajose2847 Před 5 měsíci +4

      Same with me

    • @lovedeepbrarpb31
      @lovedeepbrarpb31 Před 5 měsíci

      @@angeleenajose2847 brother yesterday i mail my college regarding this and today my College ITS department reset my mfs setting now i can use my Microsoft authenticator Brother now it's working again👍🏻✅

    • @josiahfromdao6591
      @josiahfromdao6591 Před 5 měsíci +4

      Same with me 🤦🏿

    • @lovedeepbrarpb31
      @lovedeepbrarpb31 Před 5 měsíci

      @@josiahfromdao6591 brother my problem is solve now because i send mail to my college and they were solve this within just 2 days now my authenticator is working

    • @akhileshsharma2238
      @akhileshsharma2238 Před 5 měsíci +4

      same with me

  • @myroseaccount
    @myroseaccount Před 18 dny

    RUBBISH. Why did you tell us to FORCE STOP. That screws the app completely

  • @lok2822
    @lok2822 Před 22 dny

    This app is terrible, especially the auto-jump to authenticator makes it so difficult for phone to login into any accounts that require authenticator passkey.

  • @JayFal68
    @JayFal68 Před 2 měsíci

    I can't get on it on my phone and where is the part to put the code in anyway that appears? 😩

    • @ayahi5603
      @ayahi5603 Před 12 dny

      Did you solve the problem😢???!!

  • @sunshinegirl1400
    @sunshinegirl1400 Před 2 měsíci +1

    I heard this App. It frustrated the crap of me😊

  • @matthewhanick5725
    @matthewhanick5725 Před měsícem

    ....

  • @deedauntless6833
    @deedauntless6833 Před 2 měsíci +1

    If you're stuck in a loop where you get a code, but you are not able to put it in Microsoft Authenticator here's what helped me (on my mobile phone).
    1. On another device, log into mysignins from Microsoft with your school/work email and password. 2. Go to security info. 3. Here you will have an overview of the MFA approved devices. On the tile where it displayed my phone " Phone X ", I pressed delete. 4. On my mobile phone I opened the Microsoft Authenticator app. It will now tell you there is no email registered. 5. Re-add your details and follow the app's instructions. I hope this helps! ❤️

    • @mariw2185
      @mariw2185 Před měsícem +1

      Helped so much! Thank you

    • @deedauntless6833
      @deedauntless6833 Před měsícem

      @@mariw2185 glad it did!

    • @arrowheart6854
      @arrowheart6854 Před 14 dny

      Any idea for if no device lets you sign in without using the code? My app still isn’t showing the numbers in MA and none of my devices will let me sign in without it

  • @kherve4255
    @kherve4255 Před 29 dny

    This app is shitty, everything was working fine

  • @Gifritaaa
    @Gifritaaa Před měsícem

    Nothing in this video helped me