DC Rainmaker Is overheating a widespread issue with the Tacx Neo 2t? I was planning on ordering one but now I have doubts. Heard of a lot of issues from many people.
Thanks! I'm pretty bummed about the audio. Usually I have a backup shotgun mic as well, but forgot that at home with all the construction stuff this week. :(
@@mlegrand Yeah, I love my lav mic when it works (like in the intro), but in this case the cable to my phone apparently got just lose enough to stop recording when I stuck it in my pocket. Happens about once a quarter. My shotgun mic is great, though even in this large warehouse space it would've struggled. Better than on-camera for sure, but not ideal with the echo.
Still not seeing what's new here other than the blue color and dropout adaptors. That said, very satisfied with my 2018 Neo. Also... TIE fighter? Freudian slip, I'm sure. Imperial shuttle :)
I've purchased a Neo 2 smart trainer based on yours and Shane's reviews. Could have saved a few quid and brought the original Neo but I love new tech and interested to see the data from the pedal smoothness. I ride conventional rings through the winter and Q rings in the summer, should be good to see which i'm more efficient with. Keep up the good work!!
I live in 4th floor and have very thin floor. The wahoo kickr make alot of vibrations thru the floor, do the Neo vibrate less ? (Yes i have extra Mats, and it's not the sound thats the problem)
As I understand the Neo does not have adjustable feet for levelling so that is an oversight good job my Kickr has it really locks it tight I found the difference from my old turbo which seemed pretty good
How much of a difference does the sideway flexibility on the neo make? Does it add comfort (in the saddle) on long run indoor rides? That would -personally speaking - be that one argument, that would get me in the market for the Neo 🤔
I think it makes a little bit of difference, but not nearly as much as something like one of the Kinetic Rock & Roll or R1 trainers, or a rocker plate in general.
DC appreciate your insights... always a great reference. I have a “2T” arriving next week: 1) do I need an ANT+ antenna to pick up my Garmin heart rate strap? 2) Are you controlling via an apple computer or windows platform (looking for additional input on monitor connections)... appreciate the help!
Ohhh no socks! I just bought a Kickr, if Tacx would have announced the Neo 2 just a bit earlier, I would have considered it. But to be honest is there even a new thing besides the colouring?
Just got mine today. Do you think you get as long of life out of the trainer using it unplugged? Is there any advantage or disadvantage of using it unplugged, besides that one feature? Thanks
Hi DC, thanks for the review. Am looking forward to taking the Neo 2T and would like to get your views on the longevity of the product. I guess you are using it since a while now. Thanks in advance
The Neo 1 is great except for cadence being all over the place. The Neo 2 works great except there is some issues that they are hopefully working on. Tacx know about the cadence issues and it calls for a longer pedal stem. Attaching something to your pedal so the sensor can reed it helps. The Bluetooth problems, for now, just switch off the unit after use. On the Neo 1 we don’t see any of the Neo 2 problems. Did they just cheap out?? Mmmm
Thank you for your great videos (even with crappy mic's ;-) ... Maybe I missed it somewhere in the video - but - what's actually the difference between the "old" NEO and the new NEO 2 (except the paintjob)?
Neo 2 is supposed to be quieter and more efficient? its internals are setup for future upgrades, comes with thru axle adapters and has a new blue color?
Hi Ray. Two questions: 1. Do you consider the neodymium magnet design of Neo/Neo2 as technologically more advanced than the belt design of virtually every other direct drive trainer? Side Q. Less moving parts means longer lasting, less to go wrong? 2. Is any other company coming up with similar technological innovation. We know about STAC Zero, but is anyone working on something similar to Neo/Neo2?
1) Definitely more advanced. Especially when it comes to accuracy, but also features they can implement (like road-feel). 2) I suspect eventually we'll see all companies do a variant of this. Enjoy!
Difference is 15 percent on the new unit compared to the old. Do you recommend paying more for the newer NEO ? What more can they add to this trainor via flashing the firmwares??? Great unboxing .
Hi, I understand that I can fit a 12*142 with the included adapter, but do you know if I can use the thru axle from my bike? I am a bit worried that the adapter might damage the frame. It looks like it would need to sit directly on the carbon part of the frame. I have a Venge with disc breaks.
Keep up the good work! I’ve got one question. Does it pivot on the rear axle? My Neo 1 does not. If it does it could be a good indicator on a possible future release of a Tacx “climb” :) If not I believe this unit could be compared to kicker17 in a year or two when Neo 3 comes which is the one you need for connecting to the Tacx “climb”.
Hello, on all the tests that we find on the internet nobody tests the maximum power of the machine. Me on mine impossible to reach or exceed 1300 watts without it crashes. On a forum I found another person who apparently has the same concerns too. When tacx announces that we can reach 2200watt, I remain skeptical.
Good idea, side by side test coming up! In the meantime, here's it against the Neo 1 a couple months ago, in which case both are virtually silent: czcams.com/video/-7EE0B6IsmU/video.html
Ray, can you answer a question about the Tacx training plans? There's no information out there. I complete my FTP test and start the brickwork series and then...? Do I just do whatever I need to to try to stay at the target power output without going over or under by too much? Should I be trying to maintain a certain cadence while doing so? I love the feel of the trainer and the virtual rides, but Tacx has no information out there on how to follow their plans.
Rainmaker you are much much better then the quality of the video in this review. Doesn’t do justice to your much higher levels of knowledge and experience you have in this area. Just some helpful feedback. I would have redone the video. Cheers.
@@Dcrainmaker well the sound makes it unwatchable, as I understand this is your 'job' now - so just redo the video and reupload in place - I'm sure people will be finding this in a few months still...
lechprotean There’s no such thing as reuploading in place in CZcams. Don’t get me wrong. I dislike the sound as well, but the vast majority of people don’t find it unwatchable (as clearly evidenced by views and like ratio). Crap happens. I could either spend that time (8-10 hours) redoing a video to please a handful or, I could spend that same time on a new product/video. Can’t win them all.
I am having a bit of a problem finding information about the compatibility of the Neo 2 with the new canyon ultimate cf sl 7 (2021 model). I have the Neo 2, I’m interested in buying the canyon and this was the only place where I’ve seen a Neo 2 with an ultimate. Didn’t receive a any info from Tacx yet and canyon says they don’t know about the possible compatibility. So my question is, are they compatible out of the box? Do the fit well? Do I need to buy some kind of adapter? Thank you.
Hi, another great video, thanks. I am considering the neo for my first trainer but I am worried about the noise for the neighbor below, as I have to train very early in the morning when most people are sleeping... Anyone has any thoughts if this would be too noise as to bother the neighbor below (I would place an exercise mat under the trainer but still...) ?
The trainer is silent. But remember that vibration could be an issue, so I use thick rubber gymnasium floor tiles from my hardware depot. Most noise will come from your chain and cassette. So have good condition can and cassette and make sure it's clean and correctly lubed for the job. Make sure it's adjusted right too. If you want to go further, you could use a small wall of acoustic sound absorbing material near the drive train so it does not echo and amplify any noise.
Ray. I see you used the EXAKT pedals in this and I’m keen to hear your post Stelvio dramas. I have a set and they seem to reading a lot lower then I was expecting to my Kickr and Quarq. Thanks
Yeah, I go back and forth like the wind on them in terms of whether they are accurate or not. Some days I like it, and then somedays it appears they're reading low. I dare not touch them though (removal/etc...), as it took a lot of fiddling to get them installed right. Though, I was having battery drain issues, so the company actually just sent me another set that should arrive tomorrow. We'll see...I've got tons of data, but I'm honestly more unsure on what my conclusion is than any power meter or trainer I've tested before.
Also do I got to have a ant plus adapter, I want to pair my stages power meter for power , tacx for controllable, and ticker for heart rate and power meter for cadence, or trainer which ever .
From what I can see now, the sole distinguishing feature of the Neo 2 from the Neo, is the blue accents? The specs appear to be precisely the same. Am I correct?
From a baseline spec standpoint (i.e. max wattage/incline/etc...), that's all the same. It's more the internals that have shifted, allowing the greater detail in pedaling metrics as well as some unknown future things.
Hi, I've read that you can connect the Neo to a compatible Garmin device by addidng it as a power meter. Does this mean i will get virual miles recorded too? Do you have any experience of this as i wish to follow my own plans on my recent Neo 2 purchase. Thanks
Generally speaking with mountain bikes you've got less to worry about frame compatibility wise (since they aren't super tight like many TT/triathlon bikes and road bikes). Instead, you can mostly focus on whether your thru-axle system is compatible.
Do you change your power source to the power meter when racing on zwift, and then when training zwift do you just let the tacx neo just control everything in erg mode. What if I just want to do hill climbs , would it be best to have my power meter tell me my power and not the tacx. I want it like real like feel where I got to change gears to get resistance
I was about the pull the trigger on the Kickr 2018... but google "kickr 2018 clicking flywheel" before you buy anything. Also, visit DC Rainmaker's website and read the comments in the in-depth Kickr review (scroll all the way down in the comments section) and you'll see tons of posts on this issue. Hopefully Wahoo fixes this soon because winter is here and I really want their trainer!
Hi Ray, with the Neo 2 at $999 on REI would you recommend this over the Wahoo Kickr 2018? I'm buying one of them this week and was going to go with the Kickr b/c of price but now the Neo is back in the mix.
@@antoniomaestro9179 I bought the NEO 2t and returned the Kickr. Very happy with my decision. Can't pinpoint what I like better but it just works and the ride feels better. It was 20% off at REI for a few days. I would think the NEO 2 or the 2t are the way to go.
Mike Long thanks Mike. In my case, I have a good offer for Neo 2. My fear is to buy something that will become obsolete soon with the new launch of Neo 2T.
Mike now that you have had the 2t for a few months, do you still like it better than the kickr? My concern is the lack of a real flywheel will make the trainer feel very non-road like. What are your thoughts?
thanks for the video - nothing on the pedal analysis? Seems to be very minor addition and only on the PC app? Its supposed to be a big selling point of the Neo 2.
Does any other Trainer manufacturer have a simularly functioning descent feature like the Neo 2 whereby, when you coast going downhill, and actually pick up speed without pedaling (depending on the decline and your weight)?
Don't post videos with broken mic, and background noise. I only want on topic content, not apologies and hear about your problems. You should take this one down or remake it without these problems.
Guess you don't need to watch it then. These type of comments amuse me. Like you're paying for this content or are somehow qualified to make demands like "redo". Do you have any clue how much time this kind of content takes to make?
Hey folks - don't forget here's my full post on the NEO 2 as well, including more details on the accuracy side of things: dcra.in/TacxNeo2
DC Rainmaker Is overheating a widespread issue with the Tacx Neo 2t? I was planning on ordering one but now I have doubts. Heard of a lot of issues from many people.
Making videos isn't as easy as it looks and technology doesn't always cooperate. You're doing a great job. Keep it up and thanks for all of your work!
Thanks! I'm pretty bummed about the audio. Usually I have a backup shotgun mic as well, but forgot that at home with all the construction stuff this week. :(
@@Dcrainmaker I use a shotgun mic and no backup. (aka I'm not smart) I do have a lapel mic that I should compare.
@@mlegrand Yeah, I love my lav mic when it works (like in the intro), but in this case the cable to my phone apparently got just lose enough to stop recording when I stuck it in my pocket. Happens about once a quarter. My shotgun mic is great, though even in this large warehouse space it would've struggled. Better than on-camera for sure, but not ideal with the echo.
And yet, bluetooth mics are cheap.
I'm super happy with my Neo 1. I had to remove the fly wheel and clean the magnets. But beyond that. Quietest trainer I've ever owned.
“Makes my life easier when things go smoothly” oh the irony. Thanks for the great content. I’m picking this up over the Wahoo this week.
That explains the current good deals on the original Neo then.
5mattcolour What
@@rusty9501 Original Neo was massively reduced around the time of this video, still can get some good deals now around 30% off RRP.
Still not seeing what's new here other than the blue color and dropout adaptors. That said, very satisfied with my 2018 Neo.
Also... TIE fighter? Freudian slip, I'm sure. Imperial shuttle :)
I've purchased a Neo 2 smart trainer based on yours and Shane's reviews. Could have saved a few quid and brought the original Neo but I love new tech and interested to see the data from the pedal smoothness. I ride conventional rings through the winter and Q rings in the summer, should be good to see which i'm more efficient with. Keep up the good work!!
Thank you so much! Great work as always.
Sounds like the rear derailleur always needs some adjustement when put on the hometrainer to avoid those little cracking sounds.
Thanks for the video. One Neo 2 ordered :) (had Neo 1 but warranty ended so I've sold it and had to buy a new one :))
Does it accept long cage derailleur for a 11x32 cassette for example ? Thanks in advance
I'm using a 11-36 cassete, never had a problem
@@DaftDroneYT On the previous model Neo smart 1st version ? Thanks
@@pedoncule36 Previous model, not sure about the version
I'm using a 11-34 8 speed cassette with a long cage on a Neo one with lots of clearance.
I live in 4th floor and have very thin floor. The wahoo kickr make alot of vibrations thru the floor, do the Neo vibrate less ? (Yes i have extra Mats, and it's not the sound thats the problem)
As I understand the Neo does not have adjustable feet for levelling so that is an oversight good job my Kickr has it really locks it tight I found the difference from my old turbo which seemed pretty good
How much of a difference does the sideway flexibility on the neo make? Does it add comfort (in the saddle) on long run indoor rides?
That would -personally speaking - be that one argument, that would get me in the market for the Neo
🤔
I think it makes a little bit of difference, but not nearly as much as something like one of the Kinetic Rock & Roll or R1 trainers, or a rocker plate in general.
Thank you for such a nice explanation.
DC appreciate your insights... always a great reference. I have a “2T” arriving next week: 1) do I need an ANT+ antenna to pick up my Garmin heart rate strap? 2) Are you controlling via an apple computer or windows platform (looking for additional input on monitor connections)... appreciate the help!
Ohhh no socks! I just bought a Kickr, if Tacx would have announced the Neo 2 just a bit earlier, I would have considered it. But to be honest is there even a new thing besides the colouring?
Just got mine today. Do you think you get as long of life out of the trainer using it unplugged? Is there any advantage or disadvantage of using it unplugged, besides that one feature? Thanks
Hi DC, thanks for the review. Am looking forward to taking the Neo 2T and would like to get your views on the longevity of the product. I guess you are using it since a while now. Thanks in advance
The Neo 1 is great except for cadence being all over the place.
The Neo 2 works great except there is some issues that they are hopefully working on. Tacx know about the cadence issues and it calls for a longer pedal stem. Attaching something to your pedal so the sensor can reed it helps. The Bluetooth problems, for now, just switch off the unit after use.
On the Neo 1 we don’t see any of the Neo 2 problems. Did they just cheap out?? Mmmm
Thank you for your great videos (even with crappy mic's ;-) ... Maybe I missed it somewhere in the video - but - what's actually the difference between the "old" NEO and the new NEO 2 (except the paintjob)?
Neo 2 is supposed to be quieter and more efficient? its internals are setup for future upgrades, comes with thru axle adapters and has a new blue color?
Hi Ray. Two questions:
1. Do you consider the neodymium magnet design of Neo/Neo2 as technologically more advanced than the belt design of virtually every other direct drive trainer? Side Q. Less moving parts means longer lasting, less to go wrong?
2. Is any other company coming up with similar technological innovation. We know about STAC Zero, but is anyone working on something similar to Neo/Neo2?
1) Definitely more advanced. Especially when it comes to accuracy, but also features they can implement (like road-feel).
2) I suspect eventually we'll see all companies do a variant of this.
Enjoy!
DC Rainmaker thanks. Really appreciate what you do. Keep up the good work.
Difference is 15 percent on the new unit compared to the old.
Do you recommend paying more for the newer NEO ?
What more can they add to this trainor via flashing the firmwares???
Great unboxing .
If you stand and rock it from side to side, do you find that the skewer comes loose, which then throws off the gearing?
Nope. :/
Hi , is that chain sound normally?
Have same chain sound.
Hope no bugs👾 will still wait 2 yrs before I touch any Tacx new gear 👍.
Hi, I understand that I can fit a 12*142 with the included adapter, but do you know if I can use the thru axle from my bike? I am a bit worried that the adapter might damage the frame. It looks like it would need to sit directly on the carbon part of the frame. I have a Venge with disc breaks.
Keep up the good work! I’ve got one question. Does it pivot on the rear axle? My Neo 1 does not. If it does it could be a good indicator on a possible future release of a Tacx “climb” :) If not I believe this unit could be compared to kicker17 in a year or two when Neo 3 comes which is the one you need for connecting to the Tacx “climb”.
Hello, on all the tests that we find on the internet nobody tests the maximum power of the machine. Me on mine impossible to reach or exceed 1300 watts without it crashes. On a forum I found another person who apparently has the same concerns too. When tacx announces that we can reach 2200watt, I remain skeptical.
Ray, can you let us know what TV support is that? Thanks!
How quiet is it compared to WAHOO CORE?
Good idea, side by side test coming up! In the meantime, here's it against the Neo 1 a couple months ago, in which case both are virtually silent: czcams.com/video/-7EE0B6IsmU/video.html
almost same
Ray, can you answer a question about the Tacx training plans? There's no information out there. I complete my FTP test and start the brickwork series and then...? Do I just do whatever I need to to try to stay at the target power output without going over or under by too much? Should I be trying to maintain a certain cadence while doing so? I love the feel of the trainer and the virtual rides, but Tacx has no information out there on how to follow their plans.
I'd like to take the thing apart and see what the different internals are compared to the the neo. ;)
Where is the detailed review of neo 2t?
Looks like I never did a video follow-up, just a long written review: www.dcrainmaker.com/2019/11/tacx-neo-2t-smart-trainer-in-depth-review.html
Rainmaker you are much much better then the quality of the video in this review. Doesn’t do justice to your much higher levels of knowledge and experience you have in this area. Just some helpful feedback. I would have redone the video. Cheers.
I’m not sure I follow? What’s wrong with my video (first look, not a review)?
@@Dcrainmaker well the sound makes it unwatchable, as I understand this is your 'job' now - so just redo the video and reupload in place - I'm sure people will be finding this in a few months still...
lechprotean There’s no such thing as reuploading in place in CZcams.
Don’t get me wrong. I dislike the sound as well, but the vast majority of people don’t find it unwatchable (as clearly evidenced by views and like ratio). Crap happens.
I could either spend that time (8-10 hours) redoing a video to please a handful or, I could spend that same time on a new product/video. Can’t win them all.
Well, why would they put cassette if we use a different cassette? Not everyone out there using 11-32, some would say 11-25 all day long.
are the screech noise that comes from the cassette and the chain normal ? or do you have any tips to loweer the noise..
Does the Neo 2 accepts horizontal dropout easily like Felt IA14, bit of a struggle, or no go? Thanks
I am having a bit of a problem finding information about the compatibility of the Neo 2 with the new canyon ultimate cf sl 7 (2021 model). I have the Neo 2, I’m interested in buying the canyon and this was the only place where I’ve seen a Neo 2 with an ultimate. Didn’t receive a any info from Tacx yet and canyon says they don’t know about the possible compatibility. So my question is, are they compatible out of the box? Do the fit well? Do I need to buy some kind of adapter? Thank you.
Have they fixed the issue from the original with sprinting? My Neo 1 can't handle a quick increase in cadence/power, I believe it is a known issue.
if i dont want to use zwift does the neo2 connect power to fenix watch? or just cadense and speed?
If I have a giant tcr with 25 c tired then I can use the standard quick release that come with it right, or will I need to use something else
Hi, another great video, thanks. I am considering the neo for my first trainer but I am worried about the noise for the neighbor below, as I have to train very early in the morning when most people are sleeping... Anyone has any thoughts if this would be too noise as to bother the neighbor below (I would place an exercise mat under the trainer but still...) ?
The trainer is silent. But remember that vibration could be an issue, so I use thick rubber gymnasium floor tiles from my hardware depot. Most noise will come from your chain and cassette. So have good condition can and cassette and make sure it's clean and correctly lubed for the job. Make sure it's adjusted right too. If you want to go further, you could use a small wall of acoustic sound absorbing material near the drive train so it does not echo and amplify any noise.
Ray. I see you used the EXAKT pedals in this and I’m keen to hear your post Stelvio dramas. I have a set and they seem to reading a lot lower then I was expecting to my Kickr and Quarq. Thanks
Yeah, I go back and forth like the wind on them in terms of whether they are accurate or not. Some days I like it, and then somedays it appears they're reading low. I dare not touch them though (removal/etc...), as it took a lot of fiddling to get them installed right. Though, I was having battery drain issues, so the company actually just sent me another set that should arrive tomorrow. We'll see...I've got tons of data, but I'm honestly more unsure on what my conclusion is than any power meter or trainer I've tested before.
DC Rainmaker have they supplied you any firmware updates? I’m still running the supplied version of 1.4
@@brendensmyth1462 Nothing beyond whatever the production app gives me.
Also do I got to have a ant plus adapter, I want to pair my stages power meter for power , tacx for controllable, and ticker for heart rate and power meter for cadence, or trainer which ever .
Is the tacx neo 2 compatible with the sram pg 1230 11-50t cassette?
From what I can see now, the sole distinguishing feature of the Neo 2 from the Neo, is the blue accents? The specs appear to be precisely the same. Am I correct?
From a baseline spec standpoint (i.e. max wattage/incline/etc...), that's all the same. It's more the internals that have shifted, allowing the greater detail in pedaling metrics as well as some unknown future things.
Is the neo 2 compatible with the sram nx eagle cassette(pg 1230 11-50t)?
Hi, I've read that you can connect the Neo to a compatible Garmin device by addidng it as a power meter. Does this mean i will get virual miles recorded too? Do you have any experience of this as i wish to follow my own plans on my recent Neo 2 purchase. Thanks
Correct. It transmits power/cadence/speed.
Good news: I don't have to upgrade me Neo.
Bad news: I wish a new outlook design with handle and support sth like kickr climb.
I agree, a handle would be nice. Unfortunately, CLIMB compatibility would require Wahoo to open up access to that.
I heard somewhere the neo 2 np longer shows cadence
That somewhere would be definitely incorrect. You can actually see it in my data in the video that I talk about.
how do I know if it fits with my mtb? my mtb is not on the list of compatible bikes on tacx website as it includes road bikes only.
Generally speaking with mountain bikes you've got less to worry about frame compatibility wise (since they aren't super tight like many TT/triathlon bikes and road bikes). Instead, you can mostly focus on whether your thru-axle system is compatible.
Do you change your power source to the power meter when racing on zwift, and then when training zwift do you just let the tacx neo just control everything in erg mode. What if I just want to do hill climbs , would it be best to have my power meter tell me my power and not the tacx. I want it like real like feel where I got to change gears to get resistance
Nah, I generally don't bother. Mostly because I don't race fast enough for it to matter too much to me personally.
Tacx Neo 2 vs Wahoo Kickr 2018 ?
Which to choose..? I need help.. Thanks
I was about the pull the trigger on the Kickr 2018... but google "kickr 2018 clicking flywheel" before you buy anything. Also, visit DC Rainmaker's website and read the comments in the in-depth Kickr review (scroll all the way down in the comments section) and you'll see tons of posts on this issue. Hopefully Wahoo fixes this soon because winter is here and I really want their trainer!
This is a saris h3?
Do a tactix charlie review plz
Hi Ray, with the Neo 2 at $999 on REI would you recommend this over the Wahoo Kickr 2018? I'm buying one of them this week and was going to go with the Kickr b/c of price but now the Neo is back in the mix.
Mike Long i have the same doubt. What did you finally do?
@@antoniomaestro9179 I bought the NEO 2t and returned the Kickr. Very happy with my decision. Can't pinpoint what I like better but it just works and the ride feels better. It was 20% off at REI for a few days. I would think the NEO 2 or the 2t are the way to go.
Mike Long thanks Mike. In my case, I have a good offer for Neo 2. My fear is to buy something that will become obsolete soon with the new launch of Neo 2T.
Mike now that you have had the 2t for a few months, do you still like it better than the kickr? My concern is the lack of a real flywheel will make the trainer feel very non-road like. What are your thoughts?
I forgot to add, how is it in sim mode zwift for races and group rides? Is the power accurate?
thanks for the video - nothing on the pedal analysis? Seems to be very minor addition and only on the PC app? Its supposed to be a big selling point of the Neo 2.
I am looking for a good fan for my home trainer setup. Any recommendations?
You did sound weird
Does any other Trainer manufacturer have a simularly functioning descent feature like the Neo 2 whereby, when you coast going downhill, and actually pick up speed without pedaling (depending on the decline and your weight)?
I'm not aware of any (mainstream ones anyways). Sorry! :(
Don't post videos with broken mic, and background noise. I only want on topic content, not apologies and hear about your problems. You should take this one down or remake it without these problems.
Awesome, glad you liked it!
Redo. I can’t handle the audio.
Guess you don't need to watch it then. These type of comments amuse me. Like you're paying for this content or are somehow qualified to make demands like "redo". Do you have any clue how much time this kind of content takes to make?