Is the LG WashTower Any Good? - WKEX200HWA Review
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- čas přidán 1. 08. 2024
- In this video, you will learn about all the best features to the WashTower and some possible drawbacks. We will be comparing the LG to other one-piece stacks from Whirlpool, Speed Queen, and GE as well as some two-piece stacks from GE and Whirlpool. The WashTower has some great features and a ton of positive press, but there are some problems you should know before buying.
This is an interesting machine. The Smart functionality will make washing your clothes even easier. Turbo 360 and other cycles are convenient.
Most of all the WashTower is simple to install and the controls actually make sense in the middle rather than at top.
It is clearly superior to other one-piece brands, but clearly much more expensive.
In terms of the traditional front load washer and dryer stacked, The WashTower lacks a few key features especially the Auto dispenser. And it is a bit more expensive
However, with its sensible design and smart functionality, The LG WashTower should be considered especially in tight spaces.
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Chapters
0:00 Intro
1:20 Best Features
3:02 Problems
4:51 Should You Buy It? (edited)
After the education you give your viewers I feel bad not buying from you. We live nowhere near Boston but you are the first person we check for honest information. One of the best, most reputable sources around. Thank you for the thought you put into your videos.
That's really great to hear. Glad you're finding value from the videos!
Thanks for this. I'm considering the WashTower as well as the Samsung Bespoke. I appreciate the no-nonsense style of your videos.
Glad it was helpful!
Thanks for this comprehensive review. I absolutely love my large capacity LG steam washer and dryer but would live to make room for more storage. The laundry is conveniently located behind closed doors in my kitchen. The wash tower would allow me to add a small pantry. I’m sold on the wash tower.
Glad it was helpful!
I love my wash tower! It does a great job cleaning and especially efficient. I haven't used all the (smart) features but the dryer steam is convenient. It fits perfectly into my pantry allowing for more storage space.
Thanks for sharing!
My machine is brand new and I find my clothes dont smell fresh after washing. What am I doing wrong?
Just love this wash tower by LG!! Nothing comes close to this machine. Yeah, I will gladly pay more for the best washer out there!!
I'm comparing this to the GE Washer Dryer Combo. This was a great review
Glad it was helpful!
Get this one, GE isn't very reliable compared to LG
Just bought this unit. Thank you for great video
Glad you like it!
My machine is brand new and I find my clothes dont smell fresh after washing. What am I doing wrong?
We just bought an LG Wash Tower and be careful with placement as the standard 6' power cord may not reach your wall outlet, and our house is 4 years old. Mine is so taught the plug can't seat 100% into the outlet and we really can't move the unit any closer. So my only option is to buy a longer power cord. The shortest LONG one I can find is 10'. So I'll change that out as I'm not comfortable with the current setup.
The washtower from LG is one product that LG correctly nailed (except for their linear compressor). I have not seen any issues. Good quality and all of the washtower models are made in Korea.
I'm definitely going to buy this
Thanks for sharing!
I’ve had mine for a month, so far so good
Thanks for sharing!
Is that dryer one is gas or electric?
How is going ?
My machine is brand new and I find my clothes dont smell fresh after washing. What am I doing wrong?
As you mentioned in the video if one part of the unit goes awry, you would have to replace the entire unit. I have owned 4 LG washer sets since 2003. The units are impeccable. One washer had the heating go out and an internal fill hose developed a hole in it. That’s not a bad record of ownership in 18 years. LG stands behind their name and their products. My current set is the signature set as well as my dishwasher. I cannot reiterate enough - LG is the way to go.
Thanks for sharing
4 since 2003 is a lot.
Wow 4 since 2003? I just “upgraded” to this wash tower. My old washer and dryer were from 2000 and still worked fine. Sounds like they don’t make them like they use to.
@@CelestialChef90 I have had one set in that time. A front loading Whirlpool. 🤷♂️
I love LG products as well! I remember back in 06 I had the LG CU500 Flip phone with 5G...Years later they came out with 5G everywhere as if it was new!!! LG is top notch!
Thank you for this important information.
Glad it was helpful!
Thanks for the info.
You bet!
I just bought this and honestly I love it! I previously had the traditional stacked large units from LG but when we moved our new space was a bit smaller and our laundry room is more like a closet and we had to upgrade from an older whirlpool model. It is quiet and we use pods for detergent so we never used the 40 load functionality. There is a model that is $100 less bit it doesn't have steam and the steam function is really what sets this apart in my opinion. We have dogs, rabbits and allergies and this machine handles it all well. Not sure it's worth the upgraded price, but i couldn't reach the traditional stacked controls in the new space so i didn't have the option haha.
Hello. Could you please update your review and tell us how your experience has been after a year using this washtower?? Thank you! 🙏🏽
Please
If they had a ventless version of the Washtower, would be perfect for my application.
Maybe one day! This is a good start
I just talked with my LG representative and it's confirmed it will be out this year
I appreciate your review on LG Washtower. I didn’t see mention of how noisy it was and compared with other brands. Can you provide this information?
We don't review sound on laundry for a couple of reasons. 1. Their DBAs aren't usually supplied by the manufacturers and 2. They are all loud. The washers spin at a much higher RPM speed than machines of old.
I am not criticizing the video, because service was outside its scope; but always consider service availability, as well as delivery and set up, when selecting large appliances. We are going to buy a stacked set because the laundry facility in our next home IS in a closet (another commenter referred to having a closet-like space). However,, we want full capacity and some of the extra features, so our choices are LG and Speed Queen. We are likely to choose Speed Queen because, although LG is readily available in the area, service for LG brand is sparse, and there is no one offering in-warrantee service. Speed Queen, on the other hand, is both available and serviced.
Service is all I think about...seriously. LG has better numbers than Speed Queen, so check service in your area
@@YaleAppliance1 Thank you, I already did, which I thought I stated in my comment. I was surprised and disappointed, too.
Thank You
Welcome!
All along the Washtower 😎👍
+Yale Appliance The dryer is like 10 star efficient. The overall power use per year is way less than the competitors I checked. Wouldn't the much reduced running costs make up some for the higher price-point? Do you ever attempt total-cost-of-ownership analyses?
It's definitely a valid consideration. We haven't done that type of analysis yet though.
Can you use the Indoor Dryer Vent? Like ( BetterVent ) or FUNMAS ? The first one without water lint trap and the 2nd one with water lint trap .. both of them indoor
This question is better answered by the LG themselves and brands have different views on the matter. As a retailer, we've never really recommended it.
I am considering buying this unit. I have a problem if dryer door can't be left hinged as
my one piece unit now makes it difficult to get into as it is against the wall.
The washer and dryer are left hinged out of the box
Thank you so much for your informative and thorough review! I am considering purchasing one of these. One of the issues you raise concerns the lack of an auto dispenser. I am not sure about this as necessarily being a negative. It has been my experience that if you let detergent sit too long, it can clump, dehydrate, or go bad. For a small family (or single person) the auto dispense might not be a good option. Also, if your laundry center is located in a hotter place wouldn't this also impact the integrity of the detergent over time? (My laundry closet is a specially build outdoor closet on the side of the house to avoid bringing heat into the home as I live in a tropical climate). Anyone have any thoughts on this?
Thank you again for your spectacular review!
Thank you! Valid points about the dispenser if you're not using the detergent consistently.
@@YaleAppliance1 And thank you for the reply! BTW - I just watched another of your videos and you absolutely SOLD me on the induction range. I was a bit nervous to try something new, but that demo with the cloth on the cooktop and the water still boiling just blew me away! (I have a bit of an odd construction where the range is in the island rather than against the wall. There are stools on the other side and I love the safety of the induction top near the counter where people might be sitting (I really never knew induction could do that! Amazing demo!) Thanks again, you're the best!
That's so great to hear! Induction is one of those technologies you have to see to believe. Safer and easier to keep clean for sure.
LG needs to create an update to the dryer side so that you can change the temp settings on what ever cycle you're using. It will only complete a full cycle on one setting. I've had 5 techs come out and still no luck.
What do you mean that the temperature can't be changed on the cycle?
I know it comes already assembled in one piece, but if ever you need to move out, can we disassemble washer and dry to facilitate carring ?
Good question. Can confirm that, but you'd likely prefer not to do that. An appliance dolly would make it manageable.
Yes, it can be separated, but it's meant for fitting in small spaces, and repairs
Hi I’m looking at the LG wash tower vs LG stacked dryer and washer. Do the regular front load LG washer and dryer have the auto dispenser? Would love to hear your thoughts, thanks!
The WashTower's are great if you are staying with a stacked unit as the control height work for anyone. Having two machines is nice if you are not sure if you are going to keep them stacked. The WashTower cannot function as two separate units.
@@YaleAppliance1 This didn't answer the question -- which was -- do the non-stacking LG washer and dryer have auto-dispense?
Are the others brands (stackables),have in the near future come out with the controls on the centre of the units?
Hopefully
Is the dryer steam function good for getting wrinkles out of silk shirts ? I obviously don't want to damage my new shirt.
Yes, steam in a dryer is a wrinkle releaser.
Whats the dry time of the dryer? I see you have that on other videos and not this one. With the speed queen what is the wash and dry time of their stackable as well?
Good questions....
After selling at least 50 set's of this unit over the last 6 months I have yet to have one customer complain or have any issues with this model. Should I be worried that the touch panel will fail or come apart in the future?
Electronic boards are always a crap shoot. They can go on any machine at any time. So I wouldn't be any more worried about this control panel than any other appliance on the market containing an electronic board.
I need to choose between a side by side or stacked unit like this wash tower. I am concerned about a failure in the wash tower rendering the entire unit useless. Is this a real concern here ? Video compares wash tower to side by side stacking kit not stacked units vs side by side.
Considering parts and labor shortages, maybe two is better than 1?
I am not any more concerned about the electronics in this machine than I would be in two separate units. If that is your only hesitation about making this purchase I would give them a shot. They have performed very well for us.
Do you recommend a drip pan under the wash tower?
Most of the units on the market have some level of a safety mechanism when it comes to water so most people should be fine without one. That said, many condo and apartment complexes still require them.
you mention that it's only 30" deep, but doesn't the dryer vent requirements force to come considerably far from the wall, as in it needs like a 36" cubby?
You're right. Each model will have a recommended depth for the vent/electrical/gas connections from the manufacturer.
Can you do a review for the LG all in one washer dryer combo
We can add it to our list. In the past we've found that the all-in-one combination units (all brands) can have service issues above average. It's a great convenience but doesn't always work properly.
@@YaleAppliance1 thank you for the info. the motor on my 1999 Frigidaire washer went. i thought about paying $175 for a new motor since the rest of it is still in great condition and so is my 2006 Kenmore dryer too. They were stacked. my family felt it was better to replace both due to age with the model in the video review. -- I considered an all in one to make it easier physically on me since i have limited mobility and energy. Hearing they have more issues is concerning so I will avoid that option. Thank you for that helpful info. im so torn. the new separate units that stack are much higher then my older model and I can not reach the controls. I can reach mine, because they stack without the lid on it. so eventhough control for dryer up top, it was lower and within reach. but then my washer is hard for me to stand and bend my legs to access. -- the unit you reviewed seems my best option. controls right in the middle, plus dryer not up too high. --- i considered separate ADA side by side units , so I could access from a wheelchair or standing. but then i loose the low closet space right there down at arm level. so nice to place towel right in the low cabinet and not have to carry them to another room. with the units next to eachother, then the cabinet would have to be above the unit, even with an ada one that lowers down some, it still would be too high above a unit on a pedalstool. --- . sooooo the tower you reviewed may be my best option. (i do wondered if i paid the $175 for a new motor, if i could get a few more years, and then a better all in one unit might be on the market.) thank you again for the review and info.
I recently moved into a 1978 manufactured home. The laundry/utility room floor is not level, and is a bit squishy, but from the crawlspace the subfloor looks OK. The handyman who checked this told me that subfloors have layers, and that the upper layer(s) most likely was water damaged in the past (what I suspected). Should I replace the subfloor and flooring before I can get a washer/dryer installed, especially the Wash Tower? The Handyman pointed out that all washers and dryers have levelers, so he did not feel the need to replace the floor, even though he'd make money by doing so. Or is is it only feasible for installing a side by side washer/dryer?
Good question....I would be more worried about mold over time.
Is it a concern that the water damage may weaken the structural integrity of the floor?
Where can I find an LG wash tower drip pan, and what size fits the wash tower?
LG doesn't recommend the use of drain pans because if not releveled properly the machines would be off balance/increase sound/etc. If you are required to have one, you can get any standard drip pan as the units are not oversized with depth.
Aren't you supposed to keep the washer door open between uses to discourage mold/mildew?
Some manufacturers do recommend that
Yes, it's even got a little magnet to help keep the door ajar without it opening all the way
Are there two separate electric cords? 220 or 110?
Yes, the washer and dryer have separate electrical.
I find some of these stackable systems squeak really bad when they're running, have you found this to be a problem with this system?
no! its so quiet because the top unit and bottom unit aren't moving around. My dog is terrified of the appliances usually and slept right in front of the unit when we got it home.
Does the electric version need both a 240V and 120V power outlet?
The washer requires 120V, 10 Amps while the dryer requires 240V, 30 Amps
Does this unit have a gas hookup or is it only electric powered?
LG's WashTowers are made with both electric and gas dryers.
Anyone had success connecting both the washer and dryer to the wifi through ThinQ app? I can’t get them to connect together in the app making it worthless!
The product manual should be able to help you there: gscs-manual.lge.com/DFZ/MFL71485405/en-us/main.html
Can u separate the two units if you’re to short and you don’t want to stack them ?
No. you can separate them temporarily for delivery purposes but then they need to be placed to together again to operate. If you don't want them stacked then you can just purchase their regular front load machines instead.
nope - they come together but the controls are in the centre and they are shorter than traditional stacked. I'm about 5'2 and have no issue using it
Um....it's a one piece item hence the name tower!
Can you manually operate the LG wash tower without the app?
Yes!
One cap of soap is much too much for the washer. Manufactures tell us (the appliance technicians) that medium loads only need a teaspoon of soap, and for heavy loads use up to 2 tablespoons. Anything more than that allows soap to compound in your washer and potentially cause leaks, or damaged components later down the line.
How well does this hold up in an unheated garage?
It would work just as well as any other unit in those conditions. The one thing you would want to make sure of is that your concrete floor is level... same as you would your house floors.
How big is the door and what is the measurement when it swings out? I'm not sure I have enough space to open the doors, especially with a left hinge.
The unit is 55" deep overall with the door at 90 degrees
Is the WashTower considered High-Efficiency? Can you use High-Efficiency detergent with it?
not sure about the detergent, but after researching some things about washers, i've noticed that most new washers (specially the more expensive models) are pretty energy efficient.
Most new products are much more energy and water efficient than traditional products, for sure.
I just had a read through the manual, and it asks you to use _ONLY_ high-efficiency detergent
yep!
Can you put it on a washer pedestal?
No. you wouldn't be able to install a pedestal under a WashTower.
Is dryer on the top? If so, where is the power cord on the back since it might need a longer power cord.
The dryer is always on top when stacked (or unitized in this case). There is separate electrical for both the washer and dryer.
6 foot cord is best
So, this doesn’t use a single 220 cord?
How does it compare to Miele ?
Miele does not make a WashTower, they make compact laundry so you would need to consider capacity if going to Miele. That said, Miele makes the best laundry on the market if your major concern is fabric care.
Miele was $8,200. If $ isn’t an issue it’s fabulous. Heat pump need 2 x 240 electric. Lovely efficiency & better on clothing.
I would appreciate someone that can tell me how to connect this thing to the phone?
The product manual should be able to help you there: gscs-manual.lge.com/DFZ/MFL71485405/en-us/main.html
@@YaleAppliance1 It’s not letting me press anything but Wi-Fi after Wi-Fi start blinking I connect it to the LG internet then I try pressing remote it’s just not working idk what I am doing wrong
When one or the other breaks you have to replace the whole.combo.
Great idea but I prefer separate units and I'll just use a small step.
This could be a valid concern
Reversible doors?
Does not have reversible doors according to the manufacturer spec
@@YaleAppliance1 this is a deal breaker for me. Hope they update this model to allow it to open the other way.
Front loader washers are inherently flawed, all the load is on the rear support bearing that greatly reduces is life.
The WashTower hopes to solve the problem of controlling stacked laundry and including the efficiency benefits of front load washers
@@YaleAppliance1 That has nothing to do with what he said
I’ve owned 2 Samsung front load washers. 14 yrs doing 6 heavy loads daily (kennel) only had 2 repairs a pump & door gasket. Purchased next generation had it for 6 years no issues - probably 8 loads a week on usage.
hands up those with broken top load washers!
18 years with a front loader and I have done a few maintenance things but not much else. Family of five, lots of laundry. I see nothing flawed about the design.
I do not like the LG wash tower because the washer does not have just a drain and spin feature. This comes in handy when the washer is trying to finish spinning but won't handle a simple blanket so I have to run it through a second time and hope it will spin the water out on the cycle. I find it is a weak machine for spinning the clothes to the normal damp dry state before putting into the dryer. So I would not recommend this to anyone.
1300 RPM spin is the best for a full size along with GE.....My neighbor loves hers
Please ditch the background music. You have a soft, airy voice, with very little glottal strike and vocal cord connection. Nothing wrong with it, you are pleasant to listen to but the music in the background is competing with your tone and lack of volume. You don't need the music, you are good enough without it. Thank you for the information, I appreciate it.
You should hear me sing...Then again, maybe not
@@YaleAppliance1 I'd be up for it. Let me know when you start your side channel hustle😉 I just bought the lg washtower to replace my bubble wash samsung dryer and washer (which I also bought after watching your vids). The lint trap sucks compared to the samsung dryer if you have dog and horse hair to contend with on fabrics. The washer is tiny compared to the samsung though supposed to be larger..it's not in size. Need a washer and dryer that can handle king size quilts with ease...still looking. Oh and it took me over 1 hour on the phone with samsung, that's talking time and being put on hold during, to book an appointment for a technician to come and repair it. The process takes far too long. But without your vids I wouldn't have had any confidence or clue to purchase these brands, so thank you so much...and look forward to hearing you sing.with those breathy tones of yours 🤣
Junk! My second rodeo with LG. Design flaw on lint filtration system. Lint collects under and beside the lint filter causing dangerous buildup. Tonight was the last straw with this 10 month old tower washer/dryer. I spent days the first time cleaning the lint, this is the second time. Obviously the lint is on the heating element this time inside dryer which I cannot access. This is not normal!!! So I will have to call a repairman every 6 months to clean this unit? Oh, I don't think so.
Thanks for the video. Cut off that thread on your collar button.
Good thing I am republishing this video.
You beat around the bush alot. You should do a video where you show what NOT to buy and why. The junk of all junk and why. Be critical and since this is all basically your opinion then have a real opinion and say what is trash!
ikr. i cant get a concrete answer from this video.
I have had my wash tower since Jan. 17th. The DRYER has failed to work / heat since installed. Filed complaint on the 18th....LG has FAILED to fix, replace or refund this unit. LG has FAILED in customer service.
Way better washers out on the market then this LG JUNK. Speed Queen is the top dog stop buying this overrated garbage!!!!
AWFUL and always fails... Stay away from this "stackable washertower" because is nothing but a headache.
Interesting...our service stats show it being reliable. What are you finding?
@@YaleAppliance1 Leaks from rubber hoses, the shocks break, inlet valve failure and rotor and stator failed twice...
I sold my 2 washtowers...Horrible design...