We would love to thank all our clients for their trust in our brand! The best office chair headrest and the only ergonomic Steelcase Leap V2 headrest is almost ready!
Communication goes a long way for me. The updates have been great and makes it easy to be patient. The extra gift is a really nice gesture and its really appreciated. As a company, I think you guys are handling the delay as well as possible. Especially with the ability to change the color to those of us that only had black as an option way back when we pre ordered. This is how you keep your customers loyal!
Picked up a refurbished BTOD Lamia chair (Leap v2 frame with Amia seat cushion since I'm 6'5") and originally didn't think I would miss a headrest this much. I am so glad I found this product since the last 2 headrests I have tried to fit to my leap v2 frame are too short and end up hitting me in the low neck. The range of motion on this height-wise looks amazing and can't wait to try it out when they ship preorders in July.
Hello there! Unfortunately not. Since we are on a tight schedule to fulfill all orders on time, we can't bundle the headrest with the chair yet. Once all pre-orders are delivered, we might be able to offer the headrest with the chair as a discounted bundle. We hope that our Leap V2 chair meets your expectations! Please let us know if you have any questions or assistance.
@@OfficeLogixShop I take it that means Steelcase makes two blue colors? I have a BTOD chair too, and was leaning toward just sticking with black because I wasn't sure the colors would match. Since the rest of the chair is black, it might look good (like a black roof on a colored car).
Thanks for the update and doubly thanks for updating my order to the leather option! I was a little bummed that it wouldn't match my chair, so definitely a happy surprise that you guys are doing that 😄
Hello there! We have an orange option. Please check our website for the available colors. You can reply to the email you received from us yesterday with your order number if you would like to change your order! Thank you.
Is the platinum frame also plastic or is that one metal, and is the leather real or fake leather? Also love the transparency and updates you are giving us when delays are happening.
Thank you for the update. Having high hopes for this 👍
Communication goes a long way for me. The updates have been great and makes it easy to be patient. The extra gift is a really nice gesture and its really appreciated. As a company, I think you guys are handling the delay as well as possible. Especially with the ability to change the color to those of us that only had black as an option way back when we pre ordered. This is how you keep your customers loyal!
Picked up a refurbished BTOD Lamia chair (Leap v2 frame with Amia seat cushion since I'm 6'5") and originally didn't think I would miss a headrest this much. I am so glad I found this product since the last 2 headrests I have tried to fit to my leap v2 frame are too short and end up hitting me in the low neck. The range of motion on this height-wise looks amazing and can't wait to try it out when they ship preorders in July.
Appreciate the email and the gift.
There's no point in canceling if this is the only option I will either wait for extra days or don't get one at all
Looks great! Thanks for the update and letting us change the color!
Hi.
How long the mass production step should last?
Thanks
Hello there. We're about to finish soon! We just sent you a new update to your email!
Hallo. I ordered a V2 chair from your website does the head rest come with the chair? Thank you
Hello there! Unfortunately not. Since we are on a tight schedule to fulfill all orders on time, we can't bundle the headrest with the chair yet. Once all pre-orders are delivered, we might be able to offer the headrest with the chair as a discounted bundle.
We hope that our Leap V2 chair meets your expectations! Please let us know if you have any questions or assistance.
Thank you for keeping us on the loop, much appreciated!
Silver lining. I want something good so don't rush it plz
Is your blue color made to match the cobalt color of the leap?
Hello there! It's going to be Buzz2 Sky.
@@OfficeLogixShop I take it that means Steelcase makes two blue colors? I have a BTOD chair too, and was leaning toward just sticking with black because I wasn't sure the colors would match. Since the rest of the chair is black, it might look good (like a black roof on a colored car).
I’m excitedly awaiting it!
Thanks for the update and the clear communication. I’m looking forward to getting mine, and I think the wait is worth it.
Thanks for the update and doubly thanks for updating my order to the leather option! I was a little bummed that it wouldn't match my chair, so definitely a happy surprise that you guys are doing that 😄
Good update & explanation. Thank you.
Just wanted an update, thanks!
ok just got my leap today... and put in this preorder. ohh is there gonna be a tangerine? i ordered black as it was not an option on the site.
Hello there! We have an orange option. Please check our website for the available colors. You can reply to the email you received from us yesterday with your order number if you would like to change your order! Thank you.
Thanks for the update, I just ordered today just to clarify will I be eligible for the free mousepad gift?
Thank you for your order! Yes :)
Is the platinum frame also plastic or is that one metal, and is the leather real or fake leather? Also love the transparency and updates you are giving us when delays are happening.
Hello there! The Platinum frame is plastic, same as the black one. As for the leather, it's real :)
Preordering from Australia 🇦🇺
Thank you so much!
Your good boss
I mean I waited for months, I can wait for another month.
Hello there! We're really sorry about that. We understand your frustration, but it's essential for the best experience. Our apologies again.