KIA ENGINE SETTLEMENT PART 18 | KIA HYUNDAI DENY ENGINE REPLACEMENT DUE TO NOT HAVING KSDS
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- čas přidán 17. 05. 2021
- You must watch this video if you have been denied by HYUNDAI or KIA for not having the KNOCK SENSOR DETECTION SOFTWARE.
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Amazon: Kia/Hyundai Engine HANDBOOK : A special guide to get your engine replaced a.co/d/jkVkfRe
In this video I show you 5 people who were denied for not having the KSDS KNOCK SENSOR DETECTION SOFTWARE. HYUNDAI and KIA won't replace their engines because they did not have this update on their car before their engines failed! This is crazy!!! I show an pdf document from HYUNDAI and KIA that covers them if they deny your car. Make sure you contact me if you have any HYUNDAI or KIA car so that I can help you get your engine replaced.
Also if you want to contact KIA call this number: 1-855-951- 0807
KIA ENGINE SETTLEMENT FULL PLAYLIST: • AUTOMOTIVE RECALL
KIA KSDS PDF FOR DENIAL: static.nhtsa.gov/odi/tsbs/201...
HYUNDAI INFO PAGE TO UPDATE YOUR CAR OWNERSHIP: owners.hyundaiusa.com/content...
HYUNDAI EXTENDED WARRANTY INFO: hyundaiengineinfo.com/engine-...
FROM KIA: IMPORTANT
Continue to follow the maintenance schedule outlined in Section 7 (Maintenance) of your
vehicle’s Owner’s Manual. Keep copies of your receipts/repair orders to show compliance with the
vehicle’s maintenance schedule.
WARNING:
o If you ignore the blinking MIL and continue to drive your vehicle in Limp Home Mode for
an extended number of miles, your vehicle may eventually experience severe engine
damage and stall.
o The Kia service technician will be able to read how long you have driven your vehicle after the KSDS
is activated.
o It is important that you understand that an abusive failure to take the vehicle to a Kia dealer after
KSDS activation may void the lifetime warranty KMA is providing with completion of this Product
Improvement Campaign.
Also don't forget to check out my popular series KIA ENGINE SETTLEMENT. I give a lot of information in those videos.
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Here’s my story. I am the second owner. I have 93,000 miles on my 2015 kia optima. I had no idea about the class action suit against Kia nor did I know anything was wrong with their engines when I brought it. My car completely died on me two blocks away from my daughter’s school when I was in my way to pick them up. I had it towed to Kia and once they did an inspection, they said my engine was blown. Fortunately the previous owner had the ksds update put on the car in 2018. Kia approved my engine replacement with no problem. I didn’t even have to send in oil change receipts or anything. It took 2 weeks for the dealer to put in the new engine and I was given a loaner during that time. I’m extremely happy with how all of this turned out 😊
EVERYONE HAVING THESE ISSUES NEEDS TO BE REPORTING ALL OF THIS TO NHTSA. This is not only unacceptable but also criminal.
Does this KSDS update come already in all new kia/hyundai cars or do we still need to double check? Planning on a newer 23 Rio, Soul, or K5
Same problem with me they said i have to pay 4500 to get new engine
Can you please tell me what that is and how do I do this!!
@@dbzownz12345 🤦🏿♂️. The fast answer is no. The new cars have a new recall called the piston ring recall. If you buy a Kia or Hyundai you’re literally throwing your money away.
I was denied on my Kia soul motor if you could help me I would appreciate it
To anyone who is denied the cheapest and fastest solution is to take them to small claims court and sue them for a new engine. The cost to file is under $50.00 in my state and the upper limit is $10,000 and you do it by filling out a form. You can represent yourself and should, but since they are a corporation they must be represented by an attorney. And because they aren't incorporated in my state and probably at least 45 other state in the US they will have to hire an outside attorney to represent them in court in your state. And odds are it is must cheaper and faster to cover your engine replacement. After all because of the recall they will lose the case and still have to pay for an outside attorney. Their tactic is to stall you with nonsense until they wear you out. I haven't done this with this company but I've done it with a number of major corporations over the years on major purchases of appliances. I have never lost simply because I was in the right as you would be.
I was told because I am not the first owner. I have no warranty
They denied my reimbursement for not having the ksds installed. And I spend over 5000 to get my car engine replacement in a third party facility, I want to know if should I sue kia , to get my reimbursement...
IF YOU HAVE ALSO A " REBUILT TITLE" THEY WILL DENY YOU EVEN WITH ALL THE UPDATES , I JUST GOT DENIED BASICALLY ON THAT ALONE.
Thank I will be doing it for sure
How do we apply for the warranty on the engine?
It's nice to know that there is someone out there helping these people with the problems of these lemons.
This is all so INSANE .. I have a 2016 Kia optima, and this whole engine issue has given me PTSD … thank you for your information for the first time I feel as if I have some true knowledge on this issue !
I just had KSDS software update last week. Now I have CEL for P1326 . It is now back at dealer. Was at dealer for other issue…supposed clogged converter. I got car back. Plugged o2 sensor back and car was running, other than cel now. Thanks for posting.
I didn’t know about that engine update until I started watching your video
I just left the dealership service center and did not feel good about it. I spoke with corporate twice before watching this video and this helped out. Car gave out on the parkway and this knock is definitely why. The engine light just came on right before and did not blink. Thank goodness we stressed that to them and hopefully we do not go through this nightmare. Your video was so helpful thank you so much
Same thing to me today! Just came on, so I shut the car off and it would not turn back on.
Thanks for the video information, I wish I had found you sooner. I purchased a 2016 KIA Optima from Raleigh NC for my teenage daughter.. , it’s been crazy, we have had problems after problems with no help from Kia. We done every oil consumption, they told us to do.. now they say , she needs a new engine. I reach out to the Kia headquarters but no help. It’s very disappointed that they are not responsible for their car. Thanks for all your help
I’m in the same boat now.. I got an oil change and 3 weeks later my car started knocking.. Then told me they can’t give me a new motor
I was driving a KIA OPTIMA 15 (did all the recalls) was planning to trade it in in the spring of 2023. two weeks ago I saw a KIA FORTE 2014 in flames in person at a supermarket parking lot. I took it as a sign from the Lord and traded in my car 3 days later for a Toyota, and now I'm trying to help my Mom get out of her sonata. Listen to this man folks, don't buy K(illed) i(n) A(merica) cars
Certainly sorry to hear this & glad I've got an Acura just found out my crankshaft went & I need a whole new engine which is being shipped from Japan it takes 3-8 weeks & it's covered under the 70,000 powertrain warranty so this will save me $5800 for install but total cost with shipping is $8800.
Thankyou for your videos. I have 2011 kia sorento, that engine went on. I was bringing the car in almost 2x a month for 6 months telling them I had oil leak, and not much power on highway. They kept fixing oil leak. So they say. And said everything else fine. So one day went in and then they came back and said engine rods bearing were gone. Can't drive the car... I am 2nd owner and bought extra coverage so new engine was put in and I paid less...it was close to 10,000. For new engine. This was in 2018. Guess what oil leaks again. Well leaks about 6 months after. Private mechanic I took it to said leak is around the timing belt....I no longer have any extended coverage. I am disabled and rely on the car. The motor was 1 problem. I have had 1 thing after another. I cant afford a newer car, believe me what I have been through with this kia is a nightmare. I do my part oil changing, service schedule done. They don't even have the 2011 kia sorento in the recall... I pray it holds up, . Kia should be ashamed of themselves. Thankyou again . Very knowledgeable and good to know.
I own Hyundai Santa Fe 2014 with 89,000 mileage and unfortunately, just a week ago without any warning ,my engine seized on the highway cruising at 70mph. I've been doing regular oil change at almost every 3,000 miles. One of the most life threatening moments I've ever encountered. God saved me , almost lost control after the engine seized abruptly at such speed. Unfortunately, in Ghana there is no official hyundai dealers to handle the recall replacement. I'm stucked now and have regretted ever buying Hyundai. I will consider more reliable brands like Toyota and Honda especially in Africa where we don't have official hyundai dealers.
Thanks for the video. I have a 2019 Kona MPI and they're still trying this crap.
I shared with my co-worker who has a KIA Optima. She said her engine blew and KIA told her there was a recall. They replaced it for free with no problem! Let me get on it tomorrow!!
well first you're amazing for sharing my video's!!! so thank you very much. 2nd I wish all engine replacements were that easy. What dealership did she go to?
I guess I really lucked out. Second owner. Had my 2017 Kia Sorento towed to the local dealership after it experienced power failure. Could hear the knock in the engine and pretty much new it was shot. I didn't know about the civil settlement, but after a week I got a call from Kia and they told me I was covered for a new engine. My Kia had 76000 miles and I did the oil changes for the last 15k miles (5 of them always at 3k miles).
Being the second owner and doing my own oil changes did not affect the replacement. They are also covering my rental car for the duration of the replacement.
I am so satisfied I expect my next car purchase to be a Kia, but after seeing all the problems others have been put through I guess I will have to rethink that. I purchased my vechile after the knock sensor recall, so I believe the dealership I bought it from already installed the recall when I bought it.
The knock sensor is bullshit. The car will still fail. Trying to blame owners, when the engine fails, knowing that it still fails with regular oil changes is nonsense.
Also to note, when my car went into limp mode I drove it 2.5 miles to the nearest auto zone. Then I had it towed to Kia. Definitely don't drive the vechile in limp mode. At that point you have experienced extreme engine failure, don't give them an excuse to deny you.
Hi Carl, GREAT video. Thank you for continuing this crusade. I was once really glad to have a Kia but now I will state that I will never purchase another Kia or Hyundai again. I don't know who is advising Kia/Hyundai about denying claims, but they are giving bad advice. The ill will being generated is going to drive Kia & Hyundai out of business in the U.S. I really admired Kia/Hyundai when they established assembly plants in Georgia & Alabama. I was happy to see a lot of jobs for Americans in Georgia & Alabama. However, now? If all this really gets out into the mainstream news, Kia & Hyundai will become failed ventures in the U.S. and many jobs will be lost. Perhaps deservedly so. If you unwilling to recognize a glaring problem with your product and try to disavow your poor quality control, then you should not be allowed to sell your product in this country.
Keep up the great work Carl!
HEY MR. LEE aka the man with the best grammar on youtube! lol I aspire to write as well as you do MR. Lee. Haha but yes you're 100% right. Its sad and a lot of people that I talk to each day are hurt. That's why I just uploaded my new video 5 REASONS NOT TO BUY THE KIA EV6. I just have lost all trust in the Hyundai/KIA brand.
@@StraightOuttaContent Good evening Carl! Thank you for the compliment but I really don't believe I write any better than the next person. I do try to pay attention to what grammar rules I can still remember from the 1960's. That's 50+ years ago but in my mind it is sometimes like yesterday. Bob Seger sang a song that states my feelings after all these years. The song is "Like A Rock," and it touches something deep inside me. Where did all the years go? Now how does that tie in with the problems with Kia/Hyundai? Just like the saying that "time was so much simpler then," the same holds true for automobiles. Engines were so much simpler then just like life was. To my knowledge, they didn't have the massive recalls we are seeing today. It seems that cars were built to last almost forever as long as you changed the oil and plugs every so often. I think quality became a serious problem when Detroit began building "junk" in the 1980's. It seems that cars were designed to become obsolete and break down so much that they had to be replaced with a new automobile. Corporate greed drove the American consumer to buy Japanese imports. Toyota became synonymous with quality while Dodge, (my own experience) was nothing but junk. I bought a new 1977 Dodge Aspen Wagon and as soon as I took it home it began having stalling problems. After numerous visits to the dealer to have the problem fixed, I wound up having a Holly carburetor installed. I see I am getting too far off topic! Please keep up the great work! Someday it may hit these manufacturers that they will not get repeat business if the quality of their products is shoddy. People tend to have long memories about being stuck with a bad product, especially automobiles because of their cost. Gracias hermano!
Many other brands worm their way out of warranty claims, Mitsubishi did it to my friend on his Suv.
Honda and Toyota would be gone under those conditions as well. They also have a checkered past.
Kia just up dated my knock sensor 2 days ago after I explained about the settlement they fixed right of way good thing all services were done by Kia .
My 2015 Sonia just malfunctioning with the P1236 code. I had spoken with Hyundai and the dealer. I was informed that the software was updated. I didn't have it when they said it was done. So, I may have to get a lawyer to help me. I was able to put a claim in on my Sonata through Hyundai and they paid for my engine replacement. Thanks again for this site
As with many others, I too own a 2016 KIA Sorento. My kids were driving it, on 7/10/2021, and it just died. I had it towed to the nearest auto shop and they diagnosed it as the engine. I contacted the Kia customer service and was told that since I did not have the KSDS installed, they were not liable. I attempted to explain to the representative that I had no knowledge of the KSDS update. She CONTINUOUSLY reminded me that this was NOT a recall, it is a "Civil Law Suit" So, I contacted the first local dealership and was told not to even pursue the issue because every time they had submitted a claim it was denied. So, I call a second dealership, they told me to have it towed to their dealership and they would submit the claim. Well, as you probably guessed, they too denied it on the grounds of not having the KSDS installed BEFORE the engine failure. As mentioned several times in this video, I had no idea that of the KSDS update So, as many of you, I have a 2016 Kia Sorento sitting in a KIA dealership parking lot awaiting for me to dispose of it. I was also told that since I had 158K on the vehicle, it wouldn't qualify, even if I had the KSDS, because of the mileage.
ALSO, as mentioned in the video, aside from everything that I have already mentioned, the Service manager told me even if the claim would have been accepted, there is no telling when they could get the engine or parts to have it replaced. With all of these scenario's, KIA needs to extend the replacement window out even further than the Aug 9, 2021 deadline.
I would love to get 158,000 miles out of a car before it crapped. Even an Accord and Camry I had started have problems at 140,000.
We have a 2016 soul. With 126201. Engine blew up. No warning. No lights. Kia also denied any help. Dealership here said they can sell me an engine or i can purchase a used one. Prob is the cheapest i have found will be 5k to my door and me do the work. Now i am fully capable of doing the work to either rebuild or replace. . . I don’t think we as consumers should be left responsible for their screw up. Hoping you have better luck in the long run than me.
We also have a 2016 Sorrento V6 with 145k that just blew the head gasket. Local shop so far has cost me 4K in repairs. Didn’t get an engine warning light, the engine temp just shot up to H and I knew there was an issue.
IF YOUR ENGINE LOCKED DONT GET DISCOURAGED BY THIS VIDEO IF U DONT HAVE THE SENSOR INSTALLED. MINE WENT OUT LAST WEEK I JUST GOT A CALL TODAY AND MY REPLACEMENT WAS APPROVED WITH 120,000 MILES. GREAT VIDEO BTW
My 2018 Kia Soul 2.0 gdi just started making a knocking noise can you give me some contact info that you had good luck with?
Hey i had the same issue today and i got 120000 miles on my sonata how should i force them to replace my engine. Pls help
Can you at least share what you did or have to say in order for them to replace the engine without the update? They just denied me
I pray they are willing to replace my engine...at the dealer right now...
Help... They're trying to screw me over too.
I will be calling Ashley ASAP tomorrow morning! I’ll let you know how that goes! Thank you so much for all your help. I appreciate any follow up you can give me.
any updates?
Wheres that update?
I will NEVER buy a Kia again. I have been struggling with them for months over this recall. My car has gone into limp mode & makes engine knocking noises. The person I was working with at the Kia dealership told me he expected Kia to replace the engine, but I was denied because my car “wasn’t making enough noise.” However, the noise was the whole reason I initially brought the car in & then heard about the recall. They held my car for over a month with no rental & were extremely hard to get a hold of. They eventually released the car back to me saying it was safe to drive.
I am still terrified to drive this car as it has trouble accelerating & will blow out excessive clouds of smoke when increasing in speed quickly. I will frequently turn my hazard lights on as my car will randomly act up on the interstate. Terrifying… but Kia has deemed my car “safe” to drive. I have lost all respect for Kia & will forever advise others to never buy a Kia.
Just got denied! 2015 Kia Optima. Bought used 2 yrs ago and never knew there was a recall on this vehicle
Made my mind up on getting the 2023 Kia K5. Super excited to get it. I think I’ll just get a Toyota Camry instead…
Yea DO NOT get a kia over a Toyota! lol that would be the biggest mistake of your life!.
Oh my gosh!! We had a motor seize up on us on the highway while we were coming back from vacation. Our tow truck driver said he had towed 8 kias to the dealership this week, informed us about the lawsuit, and told us it would be best to tow it to them. Kia firstly tried to deny us because we didnt get an extended warranty, to which I reply your engine failure almost killed us on the interstate and now we are stranded 3 hours from home (our VIN is listed in recall) They DID NOT want our vehicle towed to their shop, they told us to have it towed home!! I couldn't afford that and said I just need it towed and it has to be to them. wow. I am so glad I argued.
Sad to hear, but I’m glad you and your family are ok. I got my daughter a 2016 Kia Optima and the Kia Dealership told me, I need a new engine and no help from them. Iam very nervous now for my daughter , since I read your message.
2015 Kia soul. Blown engine that Kia is refusing to fix. I still owe 8,000 on it and it's sitting dead. Thank you so much for this information. I will definitely be following.
What ended up happening with this? I’m in the same boat. No KSDS, never received a notice
Any update on this ? 2015 Kia Soul piston has a hole they’ve had it for a week
My flashing engine light came on today. I have to wait a week for an appt at the dealer. I bought a 2011 Kia Sorento in February 2021 from a KIA dealer. Are they responsible for the KSDS update if I bought it from KIA in Feb 2021?
Thanks for the great video! I haven't completed it yet, but wanted to make this point while it is on my mind. So, assume that the software update was done, and you get the notification that there is a problem. At that point, engine failure is underway, and damage has occurred. Were the subsequent repairs any less costly by having the notification and continuing to drive as they say you can for a while, or was engine replacement still required? It seems that they are trying to make the case that, if update not done, then you have caused them to have to spend more money to repair the vehicle, and, therefore, they should not be liable. If that is their case, then it doesn't seem to hold water.
I was just denied today for this exact reason. 2016 Soul.
My 2015 cought fire on 10/3/22 no warning no nothing. I had routine oil changes and had just put brand new tires on my vehicle. The only thing I every had repaired was my alternator which AAA did a diagnostic on my vehicle which determined that was the problem. I spoke with Kia they only had the previous owner on file which is why I never knew of a recall. I spoke to Kia customer service which inform me there are no recalls for any parts that would cause an engine to catch fire. I'm truly blessed I made it out of my vehicle very traumatic experience.
What vehicle did you have?
@@tiffanybr00ks A Kia Soul
Awesome video! My 2015 Optima SXL is in the dealership now since I’ve been having engine knock noise. I’m worried since my car is not under warranty anymore since I’m at 140K miles. I’ll watch every single one of your videos to get as much info as possible. Thank you!
Thank you for your support! Do you have the KSDS???
@@StraightOuttaContent I got confirmation Kia approved a new engine and it will be replaced next week. The Kia dealership was extremely helpful and did not ask any questions. I believe primarily since all my oil changes have been done by the same Kia dealership.
@@marcoe7971 🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿
Hey, how were you able to fix it without it being under warranty? I’m having that situation right now.
Please reach out me
we were denied the warranty under 120,000 miles, even though the engine was failing. We replaced the engine ourselves with a used engine at 45,000 miles. 30,000 miles later, the used engine is suffering from the same thing. Meticulous service records in hand, but the valves and engine strength appear to be failing.
I have a 2012 Sonata and the engine blew. Hyundai rebuilt the engine. But this was at the beginning of the engine problems in 2018. I also have a 2015 and just recently that engine blew. It is under 100k miles. So it is still under the 100k mile drive train warranty. (OR SHOULD BE) They denied covering my car under the (extended class action settlement) because recall 953 was not preformed. I was never informed that mt 2015 had a recall. I had never received any recalls for my 2015. There is 3 recalls for my 2015 and I strongly doubt my mailman lost all of them. But I did receive 7 recalls for my 2012 and all got done in a timely matter. (Because I received them in the mail) The 2012 even had the recall #953! I believe they are so overwhelmed with engine swaps especially in cold climates. They do not send owners out notices of the recalls to people that don't get their cars serviced at the dealer. Its a way to not pay out! They hope you go over the 100k with out the recall 953. I (didn't) go over the 100k and they still won't honor the 100k drive train warranty. My Sonata is sitting with no engine but I still owe 5000.00 on the car loan. It comes down to Sonata using the same terrible engines with known issues year after year. The genuine Theta II 2.0 liter or 2.4 liter gasoline direct injection engine within OEM specifications. There is a sea of cars at my local dealer waiting for a engine even with the recall 953 preformed. Corporate is the problem not the dealers. They are willing to do the work if corporate will pay with the warranty. I am still fighting even after corporate gave me a final decision of NO and closed the case. They just are not honoring the settlement and in my case the original 100k mile drive train warranty. I need help! I can't believe this, denied under 100k.
Same issue here! Broke down on the way to the airport. Missed our 20 year anniversary flight/vacation. 253.00 tow refused reimbursement. Refused loaner car. Would only authorize reimbursement for 39.00 per day for a rental. Just fyi you can not find a rental for less than double that! Has been at the dealership for 6 weeks. I asked for an update and was told it will be another 6-8 weeks! Just received email today it is now being refused because of the "knock sensor".
I have the Early knock Detection Software update and I still got denied due to my engine not knocking "enough". The service advisor verified the knock was there but not strong enough to replace. They basically won't replace it until it's broken completely
So here's my update. My daughter has a 2012 Kia Sportage. Her first car. Engine started making a clacking noise. Since we received the letter about the recall right around the time the engine started acting up, we scheduled the appoitment which took around two months. Finally got the car in and the KIA dealership advised that Kia will likely decline as the KDS update was not done and 154,000 miles but they were still going to send a KIA technition to check out the car. After seeing everyones comments I told my daughter that it's likely time to find a new car. Dealer ship called today and advised that KIA approved the engine replacement and I was super excited as I did not expect that. They advised the car will be ready in a week. This is in Georgia. Kia Mall of Georgia
Hey are you in the Facebook group? I’m around Atlanta too. I have a Hyundai too. Did you have any tell signs before the engine died?
I bought a 2011 Sonato about 3 months ago. I made two payments and the motor started rattling. I took it to my local guy and he said the noise was internal. I had it towed to the local Hyundai dealer and was diagnosed as engine failure. I didn't even have to raise my voice. They are putting in a new motor. This is in August of 22.
Glad I sold my KiA to Carvana right before the issues... They paid a good price for the junk. Went back to Toyota!✌🏽
Good luck on your JATCO CVT tranny. POS.
What’s good bro! If you are still helping out with the recall claims that would be great because I have a dealership giving me the run around on getting my recalls done.
Mine went into limp mode Friday “2015 sonata” towed it to the closest dealership, failed the rod bearing clearance test, the sent the diagnostic to hyundai, yesterday. So I’ll be calling in the morning, i babied this car and it only has 100k on the odometer, I’m an asshole I won’t stop until it’s mended, I’m still paying for it… I can’t afford 5k for a motor that was shit from the factory,
I will say that light turned on, and I pulled over immediately,
Lol my old focus did the same and I limped it home and now it’s completely fucked, so I’m hoping they honor their warranty
My moms just went into limo mode a couple days ago and the engine is knocking. The #1 barring ring is what we believe is the problem. I’ll be having it towed today to Hyundai. It has 44,000. Miles on it.
Does my 2012 Hyundai Accent fall under the engine replacement? It already has a real loud knock which I have changed out the knock sensor it had another code of Bank One is performing below threshold which was my upstream O2 sensor. I changed out the downstream of two sensor as well and it is still knocking real loud and the check engine light still on... Could you please let me know one way or another. I appreciate it very much, thank you..
Joel Barbee
This just happened to me. 2012 Hyundai Sonata 2.4L. Had the software updated last year. Was driving last week and OUT OF NOWHERE the car went into limp mode and wouldnt go above 2rpm's and check engine light started flashing. Will be towing to Hyundai soon. I pray they cover it.
Question though- how are they getting away with outting "used" engines in as replacements? I thought apart of the class action lawsuit was they had to put new engines in to replace?
I’m going through this right now with Kia for my 2015 Optima. My engine just went out and Kia will NOT fix it bc of not having the KSDS update. I’ve only had this car for six months so, how would I suppose to know about this “update”? What can I do now?
Just ran into your channel, because of my Kia issue of course , 2016 Kia Sorento engine light turned on, drove less then a mile i parked shut the car off and tried to start it again, but wouldn’t start . Towed it to Kia and they said my pcm was bad , I’m have 10yr 100k limited powertrain warranty and I am at 94k miles , from California , any advise ???
Is it a good idea to buy 2016+ Optimas?
Just happened to me a few days ago Kia is attempting to get a specific thing to go off or test so they will cover the replacement engine. I have a 2014 Kia Soul.
Carl, Question I have a 2014 KIA Optima with the 2.4L GDI Engine. My Kia started ticking loudly with no warning so i parked it and went to my local auto store and rented a Diagnostic tool. It came up with a code: P1326 (knock sensor for potential bearing wear). I purchased my vehicle from a private owner under a "salvaged" title... Are you aware if it is still covered? I would also like to thank you for all the leg work you have done in these many video's. Keep up the great information you are providing! Take care
Salvage title releases the manufacturer from all liability except for nthsa recalls
Currently going through the same process. I don’t have receipts from an official mechanic since I got my oil changes from a friend and supported his business. He just has hand written receipts he reports at the end of the year for IRS. Will they approve of this to show maintenance was done properly ?
carl what is your service interval for oil set on?
Great videos and great detective work getting to the bottom of this whole issue. So my daughter has a 2015 Kia Optima and she has had the KSDS software update installed back on November 2018. As far as I know, she has NOT had any issues with dash lights, oil consumption, driveability, etc. That's "as far as I know...".
So have you or anyone on this thread had an engine failure, oil consumption, metal shavings in the oil, or any other anomaly with the engine after having having this KSDS software update?
2017 Sportage, had sensor update a while ago, now uses 1 qt in 1000 miles, engine has 67000 on it. Scheduled for an intake cleaning first.
The software isn't going to change what is a mechanical issue of soft rod bearings
Yes!!
Welp, we rolled the dice until just this spring 2024, being very diligent about oil changes with synthetic (FWIW), reasonable driving habits, etc. hoping to make it until she could afford a new vehicle. She just traded that car in for a new Explorer and got decent $. Sadly that car is now someone else's problem.
On 8/30/2021 2014 Honda Sonata with 136,000 miles stalled on the Interstate at 65 mph with no warnings. Restarted and continued 2 miles with no MIL or indications of problem. Car sat for an hour and when restarted MIL and oil pressure light flashing with P1326 Code. Oil was changed 3 days prior.. Called tow service and took to dealership the next day . 10 days and 2 calls later I was told Hyundai denied engine replacement. That was the only info offered to me Didnt have the KSDS update bc never received any information regarding any recalls or updates. Dealership had car in for no tail lights on August 21,2018 and was never informed of KSDS update which was released on August 9,2018. They performed Recall 162 on the vehicle, per the invoice . Never received any info on recall 162 prior to dropping it off at dealership with no tail lights on August 21,2018. Mentioned nothing when vehicle was picked up.
So, first thank you for the videos, I had a question for you. Awhile back I had taken my 2015 Kia Sorento into the KIA dealership for multiple recalls, one I remember was they did the update on the computer for I believe the KSDS. Fast forward to a few days ago, I am driving home on the highway and the car went into limp home mode, had to slowly make my way home and off the highway. I took it back to the KIA dealership not knowing about any of these engine issues they had going on. I was scared I was about to be out thousands for a repair. The KIA dealerships here are super backed up and the guy told me that it could be up to 5 days before they even look at it, other KIA dealerships are about a month he said "For the exact same issues". So today I called and they said they did get a chance to bring it back and it has been approved for an "long engine block replacement", they are ordering the parts and it will be a week before they get in (he didn't mention how long it would take once they get them in). They have no loaners because they are so backed up and it has literally screwed me as far as getting to work and such. After now doing research, what am I eligible for as far as reimbursement? Will they pay for a rental? Or me missing work? I thought I read that they are paying like $50 a day for a rental? I looked at rentals here at they are at minimum for the smallest car like $80+ a day right now. This whole thing is super frustrating, part of me wants to just trade in my car once its fixed. Will never buy a KIA again. Thanks for any response.
I answered your question in my newest live video. In short, #1 i am glad they are going to fix your car. #2 make sure you get some time of agreement in writing or a good conversation with someone else there to confirm that they understand that they need to pay you back for any money spent for a rental. Outside of that, as long as they are going to fix your car, I dont see them paying you anything this else. Please keep me posted.
I have a 17 Kia Optima 2.4 gdi that burns oil like crazy. It will go below the dipstick without so much as a light period. I am over it and they will not do anything at the dealership. I am 2nd owner since 14k and now at 85k. I just keep a close eye on it but it’s bs to say the least. I was told when I bought it they had 100k power train warranty. But when sold the warranty is cut in half to 50k and I was literally 100 miles over when I contacted them etc. I always take care of my vehicles and change oil etc.. It sucks but I guess that’s part of it so I am going to either replace the engine or trade it off.
I just got one of my 2012 Veloster engines replaced approved two days ago. My second 2012 Veloster isn't approved yet they're trying to make me pay for a new Catalytic converter in order to get it approved but I feel it is clotted because of the failed engine. This second Veloster had a catalytic Converter replaced just ruffly two years ago. So it would be the second CC on the car in two maybe three years. What do you think I can do? Any advice
KIA and Hyundai are replacing the short block assembly with a new one. New ones are becoming hard to get due to supply chain issues since the pandemic.
Not accurate. They’re using used engines to replace blown ones hence why many people have had their 2nd engine fail. Kia can’t afford to manufacture old new engines for peoples cars.
I have a 2016 Sorento purchased from Carmax and I’m so glad I purchased Max Care. My car stalled this summer and I later found out my pistons were damaged. Max Care covered everything except for about $600. I had to wait on a used engine, there were only 2 left in the country according to my repair shop.
I also have a 2013 Sorento Hybrid Limited that died in 2019 with 106k on it which is why I purchased the Sorento. Hyundai told me they didn’t know what was wrong with my car but I’m about to tow it back to another shop and see what happens.
2016 kia optima ex with nearly 87,000 miles on it right now. Back in 10/10/22 flashing orange CE light. Took to dealership & got the ECU update for the KSDS and just this past Saturday 1/21/23 again flashing orange CE light. Had it towed in to the dealership Monday night 1/23/23 and today 1/24/23 was informed of needing a new engine but that the claim was submitted by dealership and new engine is on the way. That it takes a week to arrive + whatever time it takes them to install. Was advised to call Kia for a loaner or rental. I'll keep you updated.
May I included the CE code P1326 Glow Relay Stuck On
Is the 2013 Hyundai Sonata Hybrid engine being affected as well? I already have the KSDS update. I've been reading that only the engines manufactured in Alabama are the on affected. The sticker on my care say manufactured in South Korea. My car currently has 84K miles on it. Good so far..
I was unaware of the update. A letter being sent whether you actually read it or not is considered your being aware. Customer service is awful and a bit rude. When my KIA quit running without so much as a warning I was unaware of any letter. At the same time my brothers Optima had pretty much identical thing happen. His vehicle was part of an engine settlement so his was repaired within 2 weeks. I was denied based on this letter being mailed and my vehicle had stopped working. If it wasn't my brother having same issue I never would have known. They are awful 😖.
My flashing engine light came on today for the knock sensor. I have to wait a week for an appt at the dealer. I bought a 2011 Kia Sorento in February 2021 from a KIA dealer. Are they responsible for the KSDS update if I bought it from KIA in Feb 2021?
My 2015 optima has the knocking issue. The check engine light has never come on my mechanic say its the recall issue but ive never done the recalls should I try and get the recalls fixed before i take it in for the knocking
Hello sir hope your having a great day I've messaged both your formats about my denial from Kia this is my daughter's car it's a 2015 optima it started knocking and the denial was because of it being Korean and had no clue about the software
They replaced my engine without having the knock sensor installed before the deadline. However, the replaced engine caught fire within months and they refuse to pay for my car due to not having the knock sensor installed before October 30, 2020. They claimed the engine was new but wouldn't give any paperwork on it.
My 2012 sportage blew a rod last month. I did have the KSDS update. My car is getting a reman. engine on Kia, they have provided me a loaner. Im hoping my tow bill will also get covered. What im seeing is if your kia is under 10 years old and 150k miles and you had the ksds then they should replace it.
Thank you for making this video; very informative; bravo !!!!!
I have a 2014 Kia Sorento that just started having power loss issues and can now only go 10 miles per hour . If I try to go faster a knocking is heard , so I cannot use the car. I don't know if the engine is failing but got a P-1326 code read and control module 7E8 code as well. The problem occurred suddenly while driving on the freeway without prior warning. Car has low mileage and I am open to any advice you may have.
My Hyundai sonata had a knock when I first got it , I was wondering what it was but when I went to go drive it , it turned off , I went and called the dealership and they pretended they didn’t know what the engine replacement program was but then I explained the sound and they asked for the vin and they saw a recall and said it had something to do with the recall so now I’m just waiting to they look at it but I do hope they replace it 🙁.
My girlfriends was denied at 78K due to the update not being completed. We had no idea as the letter Kia claimed to have sent never arrived. It wasn’t certified which is on them. We spent $10K for repairs and rental and I don’t intend to let this go once the Nu engine lawsuit finalizes later this year. The fact that this update would not have prevented failure means they have no leg to stand on. Even their corporate manager told me that the update puts the car into limp mode but the engine would still need replacement.
Based on that it’s not difficult to argue that the “fix” doesn’t solve the issue thus it cannot be used as a reason to deny claims.
That's why I haven't had the KSDS update on my 2016 Kia Soul (just got it paid off in May 2023!!) even though i have received 2 letters about it over the last 3 years - don't trust software, and it doesn't make any sense to me. It's like putting a Band-Aid on a boo-boo leading us to believe it will get all better in 2 weeks - good grief :( Sounds like they're just "kicking the can down the road." I agree with thomasmuirhead above that the KSDS is BS. Why do you need help in hearing a knocking noise coming from the engine? So far, my kia soul is running okay, but now i'm uneasy and unsure whether or not to keep driving it. Don't want to trade it in because don't want someone else to end up with this same problem. I'm wondering if the KSDS is part of the problem. Shouldn't these "new" cars already have this sensor software factory installed?
Help! I have a 2017 Santa Fe sport and had the KSDS update done some time ago. Car has always been meticulously maintained. Wife calls me upset that the car isn't running right. I had it towed to my local dealer. Dealer says bearing is within spec and changed KSDS threshold. They won't give me a new engine. It was using a lot of oil prior to this happening. What recourse so I have? Thank you.
So I’ve had my Kia optima 2012 for a year and it did all of this but I was unaware of the recall when I bought it! It’s well over warranty. My car would not go over 60mph
Im just starting the the process on a 2016 kia optima. Have been denied due to not know about the upgrade and was basically told tough luck
Same here !! And I purchased the car from Carmax. I was advised to ask for proof that the previous owner was notified
damn yall gotta stay on top of stuff like this. this happened to my 2015 kia optima but this occured a while ago well over a year. i received several recall letters to go update my system but never thoroughly read the letter. i was over due for an oil change but other that (oops) car was perfect. accelerated fast down streets for 5-10 minutes made a turn and instant shut down. every single light on my dashboard instanty came on and my car very quickly came to a complete stop. luckily i wasnt crazy overdue for an oil change which they were obviously unware of. but they said my engine had ran completely dry but bcuz of the recall and thankfully my mothers friend who is high up close to kia was able to get me a rental car and a complete engine swap for NOTHING but a week and half
Yup thats how its supposed to go but in most peoples cases they end up with a paperweight lol
I'm going through this right now praying that it will be same outcome with me been without a car for a month and about to loose my job due to no transportation
I also have a 2015 Optima but was denied. The recall notices I received did not list the year of my vehicle (2015) I have service records who or how do I contact someone for repairs
I have a 2010 Kia Forte was it part of the KSDS update? Also, I have a similar problem with engine failure. The care is over 100k miles. Do I have any recourse?
I recently bought a sonata and the previous owner didn’t get the ksds recall. I am a master tech with 29 years experience and this knock sensor update is nothing more than a loophole for Kia/Hyundai to get out of the engine recall period! If a vehicle is in limp mode it can barley be driven to get off the road. They know what they’re doing.
Long story short-Kia/Hyundai engines are poorly made trash. Get yourself a Honda or Toyota
Hey Carl, I had the engine replacement in my 2014 Hyundai Santa Fe sport with wrote remote control start. The vehicle now when I hit the remote start twice to start it sometimes the panic alarm goes off and sometimes the remote starts the car. Do you have any suggestions on how I could fix this problem. Thank you.
Taking a shot to see if anyone will see this & offer advice. My 2012 Kia Sportage warning “engine” light came on, took it to the dealership & they said the engine is bad, but luckily Kia will replace for free. Next day dealership calls & says that Kia is denying the replacement because they need all oil change receipts. They pulled carfax and show records after 42,000, so I would have to produce all proof before then. Of course I don’t have these. Anything I can do to fight this denial? TIA!!
I have a 2015 hyundai sonata 2.4L with a hole in it from piston. Did my regular maintenance myself. Driving down hwy 💥. Do the warranty cover my vehicle? 123,000 miles
How about the kia Rio 1.6. Engine, is it ok.
Does anyone know if Hyundai accents and Elantra’s will be added to the lawsuit? I have had 2 friends with Elantra’s essentials have to ditch their cars do to a rod bearing, and now my car (an accent) is having a rod knock. My engine is still going. I dont even have a check engine light on, but ive had it inspected. Wondering what to do here as they’re happening in the smaller engines as well.
I'm from Temecula CA and I was not the original owner of my 2014 Hyundai Sonata didn't know about the KSDS and got denied by Hyundai. My car locked up on the freeway
I have gone through the hyundai theta settlement process and was approved for reimbursement of my engine replacement ~a year ago. I have been unable to contact them for the past 6+ months and have no clue who I need to contact now as every avenue (including calling hyundai directly) has turned up nothing. Pure frustration over here lol.
My wife has the 1.6L Hyundai Tucson Limited and it eats oil like there is not tomorrow. Over time, it starts to suffer and misfire badly and just recently it misfired so bad that the check engine light started to blink. Hyundai in USA had to replace the engines do to excessive oil consumption in a Class Action Lawsuit. The engine eats so much oil that it completed depletes the purpose of reducing it's environmental impact both in your pocket and to the earth however here in Canada, Hyundai does not care. They don't care that they were forced to replace the Gamma engines in the USA but in Canada, there is an ongoing Class Action Lawsuit for the exact same thing but it is remains open and unresolved. Hyundai Canada wants Canadian to believe that the Gamma engines in Canada does not suffer like the Gamma engine in the USA when in fact they are the same engines. The oil is pitch black after 24 hours of driving and we have to replace the oil more often and top it up at least every 2-3 days. We will never purchase a Hyundai again or promote it to out friends and family.
Hey bro, you are doing a great work.
My 2015 Sonata Sport 2.0T is having issues with the engine. There is no compression in the cylinder, MIL light is on, car do not starts sometimes and Rpm is too low when idle or driving. I went to a dealership and they have filled the claim form to Hyundai regarding replacing the engine. I am yet to receive a response. Do you think I will get approval for replacement? I have completed all of my recalls on the car. Please respond with the information you may have.
Hi, I'm curious to what is going on with your process. I too have no compression on cylinders and dealership is communicating with Kia engineers. The engineers keep requesting video of car running, but car doesn't run very long. Dealer service rep said engineers want to hear knocking, but it's not there. It has not been denied yet, but believes Kia will deny it because it is compression issue. Reading the settlement, it states that Kia will extend the powertrain warranty to a lifetime warranty. What have you found out?
I bought a 2015 Kia Optima from the Auction for my Uncle. 127k Miles, engine basically destroyed when it was green light. I called Kia and said the first owner never did a recall so Its not covered do i have any chance on getting a new engine
Does anyone know what I can do to help get a replacement? I know mine is on the last leg. I’m burning so much oil. But it’s a complete black hole to what you should actually do when it dies. I doubt I’ll make the next oil change. I’ve done the update years ago, and I have all my paperwork. I’m right under 120k in a Hyundai 2.4L. Right now I’m just trying to get another old vehicle running so I don’t miss any work when this happens.
Thanks for the video. . . I have received a denial letter from Hyundai regarding my 2015 Sonata. As soon as my car went limp I had I towed to my mechanic. There were very few miles in limp mode. Because it is now 2022 and the letter is the reason I found this video. . . any advice would be appreciated.
Hyundai no longer requires it. Idk if u got it fixed but if not they updated the wording in April
I just tried to get my 2016 Kia Sportage engine serviced by Kia and was also denied, due to not having knock sensor replaced, which I did not know about. I called Kia when I received a letter, they ran my VIN and I was told there was no recall for my car. Same thing on Kia website. When I put in my VIN on Kia website, it says no recall for my car. Yet my local Kia dealership says that their system shows recalls. I am so aggravated.
Yup, thats exactly how it works. Its up to each owner to get the ksds installed on their car. So many people are in your situation because of this loophole they have where they are able to deny people for not having the ksds. They used to just fix peoples cars who have the issue but now if you dont have the ksds they can deny your claim and leave you stuck. its pretty sad.
Hi I have a 2018 Kia Optima my car would crank after a store run, after a few minutes it started but shuts right back off after about 15 minutes. I called them they said it needed to have an update on the system. They did that and replaced a low pressure fuel pump that was under warranty and was on a recall. The car still cuts off I had the high pressure fuel pump replaced it’s still will not stay running. Any suggestions
This just happened to us and my best friend in the past week. Both 2018 Hyundai's. We bought ours used from a Hyundai dealer. Was driving and engine went into derate mode. I limped the car back home. Its currently at the dealership being inspected. Hope to hear back today and will give an update.
Update. My Hyundai dealership just called. My car was throwing codes. They said it was a software issue and updated the software and did an inspection of the wiring harness and also did an internal inspection of the rod bearings and said they passed inspection. This is a 2018 Hyundai Sonata with the 2.4 engine. Ours was covered under warranty. No cost for the work done.
@@AllThings357 Hey Adam. I have a 2019 sonata with the same engine and mine just did the exact same thing, driving it around town when it suddenly went into limp mode and engine light is flashing. I hear no audible knock yet and the car seems to run and idle the same. Dealer is closed on Sundays unfortunately so waiting to call them tomorrow. So yours just required an update to the software? No other issues? Did they give you a loaner while they did the work by any chance?
@@brandonbellino8896 Brandon, The only thing they did to get mine running was a software update. They had it in the shop a few days to do an internal inspection which showed no failures or problems. They did not give me a loaner as there were none available, for me that was not an issue though. After i got the car back my wife and i noticed some things had changed. No chime or tone when shutting off the car and a few other minor things related to the touch screen on the dashboard. The car runs fine. Ive had no other issues since having it in the shop. We plan to sell or trade it in though after seeing all the issues others have had.
@@AllThings357 Do you mind if I ask how many miles were on your car when it happened? Mines only at 30,000. I'm hoping I get lucky like you did and only need the update since I can't hear any engine damage yet. Also, do you happen to recall what they said the update was supposed to do? I know when the recall first started they came out with a software update called a "KSDS - knock sensor detection system" which they now require you to have brought your car in to receive before they'll approve your car for an engine replacement once it reaches engine failure, was that the software update they did for you? If so, it seems mine was already updated with that before I got it so that might not be good news for me lol.
@@brandonbellino8896 I believe mine was right around 34,000 miles when it happened. Mine was previously updated with the knock sensor software. I honestly do not know what software needed updated when it derated. Since you had the knock software you should be good as far as warranty. My friend needed the engine replaced in his. Hyundai replaced it pretty quickly, and gave him a loaner while the work was being done. Unfortunately a week after they got the car back with the replacement engine installed, it puked all the oil out onto the ground.... Swear to God. They got rid of it.
What if car has had the SC147 recall done and it passed, but later on down the road the engine fails, is it still covered for replacement?
I have a 2015 Optima that is having issues. Flashing check engine lights, knocking sound and loss of power. I have started a claim as of today and having the car towed to a KIA Dealership to have the issue diagnosed and see if it will be repaired at no cost to me. I hope so as this car is my only means of transportation.
I've got a 2015 kia cadenza with the 3.3. Bought it 18mo ago and of course no warrantee. Car still runs great but I won't drive it due to bearing issues that just came out of nowhere. Makes the rod knock at startup and you'll hear it on acceleration. Being my first kia, I'm totally turned off by the way they legally rip off customers by selling a product with parts they know will fail under any driving conditions. So now I've got a vehicle with years of payments left that's no good, cause even a used engine can't be found for less than 6,000 dollars.. Not including the cost of labor to change the motor. So here I wasted over 10k on a vehicle I barely got to use while they look for any reason to deny the customer what they rightfully deserve! They should be held countable and start doing buy backs like VW and the TDI at the tune of 150% value. Or like Toyota with the truck frame recall. They were given the choice of taking a buy back or having a new frame installed. When I bought the Cadenza, I had planned to be driving it for many years to come and felt confident that I would be, up till 2 weeks ago when my bearing noise started. But unlike most people, I was fortunate enough to keep my old car because like everyone else, their vehicle is essential and a major purchase. So it looks like I'm stuck with a huge lesson and payment while I drive my old 2011 VW jetta with almost 300k. Smartest thing I've done was not letting it go for trade on the stupidest mistake I've made in years for trusting a product made by kia/Hyundai. They got us all by the sounds because even though there's not a recall for certain vehicles, they still experience the same failure. I should've went with my gut and opted for the avalon next to it on the lot, but being a 300hp full size luxury sedan it was live at first drive. Too bad it'll likely sit where it is until it's paid for so I can get the title and probably give it to scrap being that it's worthless as it sits needing 7-8k in repairs go it'll be worth far less in 3 years to come. I let them fool me once and that's on me, but they won't get me again!
Hit that Subscribe button I might start doing more kia content
I've got a 2011 forte that was bought brand new, would I need to get the update?
I just ran across your video. Great info! I have a 2016 Sorento that the engine just blew on. It has been using a quart or more of oil every 1000 miles. I had the car towed to a Kia dealership. They charged me $125 inspection fee to see what the problem was. They say it is piston ring failure on cylinder two. Zero compression. I've opened a case with Kia Consumer Affairs but am being turned down for engine replacement because it isn't a main bearing or rod issue. They want to charge me another $235 to take the oil pan off and look at the "backside" of the engine. I feel screwed either way I go. Do I keep throwing inspection money at this, hire a lawyer, try to start another class action against Kia? I know from a day on the internet that their are dozens, if not hundreds of Kia owners with blown engines and denied culpability from Kia. Your opinion is greatly appreciated.
My car has had the sensor software update. I think Kia has figured a way to get out of many more engine replacements. I'm also in Houston. I have my car at Ft. Bend Kia. Curious as to what dealer here you use? I have also purchased 3 Kia's so far. Those will be my last! They have lost a loyal customer since 2011!
Did you get it fixed? I am in similar situation and could use guidance
I will review all of these and make notes. Before I call them I will not provide extra info unless absolutely needed
How can I find your first video regarding the program updates? I have a friend whose KIA cut off today. She hasn't had any updates. I sent her one of your videos but I think it was #18. Looking for the first one for info.
Thank you!
Actually about to do a consultation call. She can email me at straightoutofcontent@gmail.com or get my book.
What years and models of Kia needs to get that update?. We do have a Kia 2015
I'm in CA and Kia service rep just informed me I was denied, i towed optima to them 2 weeks ago after engine failure they did the update for me knowing I'm the new owner as of March 2021 and wasn't the owner whom received notice initially back went sent out. I feel stuck all oil changes were performed from previous owner darn Engine failed on freeway i couldn't get to the shoulder cause it shut off completely very very dangerous n scary me n my 14 yr old daughter thankfully are safe smh but damn what if I got hit do they even understand the severity of danger they put ppl through. I had no lights no warning nothing just knocking noise. Now im being denied still paying it off and without a car 😭
Yes I hear so many horror stories from CA. With that said your only option is to try different out of state kia dealerships. You might get lucky and find one that is willing to do what it takes to get kia to accept your car. But they are covered in the fine print when they say the responsibility is on each owner.
Hi Mr. Straight outta content,my name is Adrian. Im having the same issue with a 2016 hyundai sonata se. Car gave up while omw home with wifey and the kids,lucky me it broke down in front of a car shop,dude that owns it helped me and points out to me about the recalls (which I never knew or was informed of) I towed it to the dealership and it has been total bs after bs. They say they can’t do nothing because the engine already failed,the request was denied; and they even told me I couldn’t claim the recalls cuz im not the first owner. I know better because I educated myself through out the years,but it is a really stressful situation. I contacted BBB auto and they are taking their time,and every time I try to do something,they give me the run around. What do you advise me to do?