I have this as a secondary box for a room without a coax cable outlet and it works great. I believe there is no hard drive in this box and the DVR is coming from the cloud. Almost a year since I’ve had this and no problems with it,knock on formica ;)
The Xi6 will give you a "Taste" of what a 4K Upscaled picture can look like & IS CURRENTLY available, but not with this box on it's own. There is a review of a Cc/Xfinity 4K (XG1v4 - A) converter box from 3yrs ago that will cover all the needs of doing this as the box really needs the wired Ethernet connection to pass along info needed to make the circuit activate the Upscale conversion of the Cable signal. I've been trying to track down the availability of this box, but they keep sending me the Xi6 box (& I keep hoping I get a Tech on the phone who actually knows what's going on)
cable tech here. I am sorry I dont understand what you mean why do you need an ethernet cable? What is an "upscale conversion of the cable signal"? Why cant the xi6 handle 4k while the x1 4k dvr can? it sounds to me like you have no idea whats going on, but you think you know everything. Such customers are by far the most difficult to work with. They heard something from someone sometime ago, and nothing will convince them otherwise. These guys waste everyones time and are the reason why comcast and other providers have to keep their prices high
@@artyomarty391 the statement above IS correct. If you have a Comcast 4k box and a 4k TV and setting as 4k on said box... It is upscaling. Funny thing about this box in the video though. Yes it pulls your dvr from the cloud. This box is Comcast's secondary outlet 4k box and the only one to date. Comcast will also say this equipment will only work on their wireless gateway. That's false. Worked on my own modem service AND also the box worked on a FiOS internet connection and I had all the same functionality. When I wanted to ditch the bulky dvr box with this one I was told it won't work unless the main dvr connection is on the network. Another false statement. Truth be told Comcast has done "better" with new tech. But the support, knowledge and understanding other than the engineers who designed these products is non existent. Also when Comcast 4k schedule page hasn't been updated since last october shows overall incompetence. Comcast finally made 2 dedicated 4k channels outside the old 4k "vod" method for live programming a few months back. That was welcoming to those who wanted the 4k but the VOD method worked when it felt like it. Failure rate of 30% which is about 29% higher then expected. FiOS has 5 or 6 (even though content is lacking but possible to have multiple events at once) The need for the extra channels? Right now I have 3 live 4k sports programs on. Big East, Big Ten tournament along with the Knicks game thanks to nbatv on CZcams tv.
@@MKFlyers2K 1) Are you referring to the XI6 or the 4k dvr box (also known as XG1v4 )? 2) XI6 works on both (some) customer owned modems and the xfinity rentals, true. Most people at comcast dont know this. However, you do realize why Comcast says their XI6 only works on their rentals right? Its because imagine how many customers would complain when they figure out the XI6 is incompatible with their modems, if comcast promises if these two are compatible 3) It looks like you wanted an All IP account. Just a wireless XI6 box without any set top boxes. This was a new thing comcast came like 2 years ago. However, it was in the testing phase and still is and many sales reps and even technicians dont know how and when stuff will work. For example, yes, the XI6 will almost always work by itself even on a non all IP account, but only a few technicians know of this. Technically, you're supposed to have an ALL IP account, and these accounts are limited to areas with very good internet bandwith. Comcast does this so not everything is over wifi as that can be a bad thing 4) OK, so Comcast isnt providing you the amount of 4k channels to your needs. And? This looks like your problem, not theirs, and frankly speaking its an extremely trivial one at that. I've serviced thousands of customers and you're the first one I hear so dearly complain about 4k channels All your other points are also just complaints. True, lots of comcast sales reps or techs dont know anything, but if you expect them all to be experienced professionals in this field, you will have to pay more in fees. Customers pay very low prices, and companies are in high competition, and then there are professional complainers like you who always want to bend the system and get an XI6 as their one and only box whereas the sales rep was instructed to not allow this. Just because it will work, doesnt make you entitled to it.
@@artyomarty391 I took NO shots at you and you come at me with assumptions and falsehoods? Whew its a wonder why Concast always ranks low in customer service. And to defend a company with billions in EBITIA to not have a high standard in servicing is a little laughable. OK anonymous tech. I work in IT. Please explain how XI6 would not be compatible on a customer owned modem on Comcast provided internet connection outside of bandwidth issues.
That's definitely a " USED" box. The plastic film was added by Xfinity to make it look new but the power cord actually doesn't come like how you got it. The power cable comes Inside a clear plastic bag and the cable has a black bread tie on it. Xfinity rarely gives out new units. Especially when it's getting delivered and not picked up directly from the store. I had to ask for a " New box" or I was going to get a used one that potentially might not have worked. These boxes are good when they work but there made cheaply as it can get.
I've paid for Xfinity internet for the past five years, I pay for 100mbps and it's never above 30mbps unless I call and complain, then it's around 100mbps for a day or 2, and back to 30. I've called about this no less than a dozen times over the past 2 years... and the last two times they scheduled a technician to come out where I had to be home for a 2-3 hour window, and both times the technician didn't show up, didn't call, didn't care. Comcast is the most awful atrocity of customer service on the planet. Last time I spoke with them, their suggestion was that I pay more for faster speeds and lock into a 3 year contract with them. Why would I pay for faster speeds when you only give me 33% of the speed I'm currently paying for?
I am not on Xfinity but the cable company I use uses a very similar box. They are amazingly compact. Of course the DVR is cloud based with them now and they don't use the coaxial cable any more. If you are like me and still have the coaxial cables in the wall you might use them for a MoCA network. There is no Eithernet in the walls here, this house is at least 30 years old. It is a split level house so routing Ethernet in here might be a challenge. Fortunately all the rooms have phone lines but they were installed before the drywall was put up. I am sure running Ethernet would be easier than I think but the exterior walls are brick and not that that weird combination of brick on one side and vinyl siding on another side of the exterior. I am sure that if you drive past some housing plans you will see what I mean. It seems to have no purpose other than looks and I think it is ugly really!!
@@TUXXREVIEWS I think I am wrong I checked. They do not have a cable co-ax connection 4k. It is streamed. You got what they sent. The DVR is in the cloud. Not in the box.
From what I can figure, the existing Xfinity co-ax may not have 4k bandwidth. This would require a massive re-cabling. The easy way out is stream it. So for 4k, you do not have the benefit of a physical 4k connection. You are at the mercy of your Internet. The safest would probably be connecting via Ethernet rather than WI-FI? But you are then limited by Ethernet bandwidth? You are also at the mercy of the stream. You can find apps or programs that will analyze your Wi-Fi. If you are under 100M you may not get the quality
@@UTubemar25 Comcast tech here. Cabling has nothing to do with 4K. Coax cables these days can handle over 10k download speeds, and this is on existing coax cables built 50 years ago… Comcast right now has just 2 4K boxes: the xi6, and the x1 dvr ( 4K version)
@@artyomarty391 why was I told that the xi6 box was what I needed for 4k? It streams. I connected direct with Ethernet. So Xfinity actually has a cable box that connects via coax that provides 4k?
@@TUXXREVIEWS yes raised buttons that you can see and push they are sliver . The new ones are black and flat very hard to feel because they are just flat it’s hard to tell there’s even a button in the for right ;left ,ok
I've got a nice 4K tv but my plan is apparently so old that they don't offer the converter box for me. I don't even seem to get 1080p and Comcast told me I'm sol basically... next upgrade option would cost me $50+ a month. Ridiculous they force me to upgrade if I wanna use my 4K capability's.. I'd be okay if I atleast got 1080p but I don't even get that:/
I have this as a secondary box for a room without a coax cable outlet and it works great. I believe there is no hard drive in this box and the DVR is coming from the cloud.
Almost a year since I’ve had this and no problems with it,knock on formica ;)
Really good video.
Thank You!
The Xi6 4K box has wifi built right into it. You don't need to connect a Ethernet cable.
You are correct. I was a little shocked by this as a hardwired connection is faster
You right but it stops lag
The Xi6 will give you a "Taste" of what a 4K Upscaled picture can look like & IS CURRENTLY available, but not with this box on it's own. There is a review of a Cc/Xfinity 4K (XG1v4 - A) converter box from 3yrs ago that will cover all the needs of doing this as the box really needs the wired Ethernet connection to pass along info needed to make the circuit activate the Upscale conversion of the Cable signal. I've been trying to track down the availability of this box, but they keep sending me the Xi6 box (& I keep hoping I get a Tech on the phone who actually knows what's going on)
keep hoping! :D
cable tech here. I am sorry I dont understand what you mean
why do you need an ethernet cable? What is an "upscale conversion of the cable signal"? Why cant the xi6 handle 4k while the x1 4k dvr can?
it sounds to me like you have no idea whats going on, but you think you know everything. Such customers are by far the most difficult to work with. They heard something from someone sometime ago, and nothing will convince them otherwise. These guys waste everyones time and are the reason why comcast and other providers have to keep their prices high
@@artyomarty391 the statement above IS correct. If you have a Comcast 4k box and a 4k TV and setting as 4k on said box... It is upscaling. Funny thing about this box in the video though. Yes it pulls your dvr from the cloud. This box is Comcast's secondary outlet 4k box and the only one to date.
Comcast will also say this equipment
will only work on their wireless gateway. That's false. Worked on my own modem service AND also the box worked on a FiOS internet connection and I had all the same functionality. When I wanted to ditch the bulky dvr box with this one I was told it won't work unless the main dvr connection is on the network. Another false statement. Truth be told Comcast has done "better" with new tech. But the support, knowledge and understanding other than the engineers who designed these products is non existent. Also when Comcast 4k schedule page hasn't been updated since last october shows overall incompetence. Comcast finally made 2 dedicated 4k channels outside the old 4k "vod" method for live programming a few months back. That was welcoming to those who wanted the 4k but the VOD method worked when it felt like it. Failure rate of 30% which is about 29% higher then expected. FiOS has 5 or 6 (even though content is lacking but possible to have multiple events at once) The need for the extra channels? Right now I have 3 live 4k sports programs on. Big East, Big Ten tournament along with the Knicks game thanks to nbatv on CZcams tv.
@@MKFlyers2K
1) Are you referring to the XI6 or the 4k dvr box (also known as XG1v4 )?
2) XI6 works on both (some) customer owned modems and the xfinity rentals, true. Most people at comcast dont know this. However, you do realize why Comcast says their XI6 only works on their rentals right? Its because imagine how many customers would complain when they figure out the XI6 is incompatible with their modems, if comcast promises if these two are compatible
3) It looks like you wanted an All IP account. Just a wireless XI6 box without any set top boxes. This was a new thing comcast came like 2 years ago. However, it was in the testing phase and still is and many sales reps and even technicians dont know how and when stuff will work. For example, yes, the XI6 will almost always work by itself even on a non all IP account, but only a few technicians know of this. Technically, you're supposed to have an ALL IP account, and these accounts are limited to areas with very good internet bandwith. Comcast does this so not everything is over wifi as that can be a bad thing
4) OK, so Comcast isnt providing you the amount of 4k channels to your needs. And? This looks like your problem, not theirs, and frankly speaking its an extremely trivial one at that. I've serviced thousands of customers and you're the first one I hear so dearly complain about 4k channels
All your other points are also just complaints. True, lots of comcast sales reps or techs dont know anything, but if you expect them all to be experienced professionals in this field, you will have to pay more in fees. Customers pay very low prices, and companies are in high competition, and then there are professional complainers like you who always want to bend the system and get an XI6 as their one and only box whereas the sales rep was instructed to not allow this. Just because it will work, doesnt make you entitled to it.
@@artyomarty391 I took NO shots at you and you come at me with assumptions and falsehoods? Whew its a wonder why Concast always ranks low in customer service. And to defend a company with billions in EBITIA to not have a high standard in servicing is a little laughable. OK anonymous tech. I work in IT. Please explain how XI6 would not be compatible on a customer owned modem on Comcast provided internet connection outside of bandwidth issues.
I've had this 4k box for a year. It's really nice but it should be updated for a cleaner image. It's 4k but a not so clear 4k.
I will look into this. Allot of varables like TV, cables and source.
Maybe your wireless box is an xi5, not an xi6. The xi5 is crap these days and doesn’t have 4K
That's definitely a " USED" box. The plastic film was added by Xfinity to make it look new but the power cord actually doesn't come like how you got it. The power cable comes Inside a clear plastic bag and the cable has a black bread tie on it. Xfinity rarely gives out new units. Especially when it's getting delivered and not picked up directly from the store. I had to ask for a " New box" or I was going to get a used one that potentially might not have worked. These boxes are good when they work but there made cheaply as it can get.
Used = YES! true
I've paid for Xfinity internet for the past five years, I pay for 100mbps and it's never above 30mbps unless I call and complain, then it's around 100mbps for a day or 2, and back to 30. I've called about this no less than a dozen times over the past 2 years... and the last two times they scheduled a technician to come out where I had to be home for a 2-3 hour window, and both times the technician didn't show up, didn't call, didn't care. Comcast is the most awful atrocity of customer service on the planet. Last time I spoke with them, their suggestion was that I pay more for faster speeds and lock into a 3 year contract with them. Why would I pay for faster speeds when you only give me 33% of the speed I'm currently paying for?
I am not on Xfinity but the cable company I use uses a very similar box. They are amazingly compact. Of course the DVR is cloud based with them now and they don't use the coaxial cable any more. If you are like me and still have the coaxial cables in the wall you might use them for a MoCA network. There is no Eithernet in the walls here, this house is at least 30 years old. It is a split level house so routing Ethernet in here might be a challenge. Fortunately all the rooms have phone lines but they were installed before the drywall was put up. I am sure running Ethernet would be easier than I think but the exterior walls are brick and not that that weird combination of brick on one side and vinyl siding on another side of the exterior. I am sure that if you drive past some housing plans you will see what I mean. It seems to have no purpose other than looks and I think it is ugly really!!
When direct tv fist came out I had simular issues with running cables, it can be done. If need be drill through the brick wall.
You have DirecTV cool
Do they charge additional for 4K Signal over the regular HD?
It was not included in some of the lowest base packages but little by little its been included in all packages
Xfinity has plans to charge when you go over 100Gbps / mo. 4K TV would go above that real quick
Im testing and reviewing the T-Mobile home wifi too - Check out the video in my que.
Cool video talk to tech tuxx Comcast 4k converter did it work good
No, they sent the wrong converter! I will have a follow up with the correct hardware.
@@TUXXREVIEWS yeah oh ok
How long did it take bro
how long to get this or correct one?
Can use your own cable internet modem with this?
I really dont see why not but I would check with comcast on that one.
Thet did the same thing with me today!!!! 4/6/2022
Call back and explain to operator and they will send you a replacement.
This a Xfinity streaming box. You have no coax cable signal in. Look at that splitter diagram. It is not for this box!!!!!
Yes they sent the wrong box
@@TUXXREVIEWS I think I am wrong
I checked. They do not have a cable co-ax connection 4k. It is streamed. You got what they sent. The DVR is in the cloud. Not in the box.
From what I can figure, the existing Xfinity co-ax may not have 4k bandwidth. This would require a massive re-cabling. The easy way out is stream it. So for 4k, you do not have the benefit of a physical 4k connection. You are at the mercy of your Internet. The safest would probably be connecting via Ethernet rather than WI-FI? But you are then limited by Ethernet bandwidth? You are also at the mercy of the stream. You can find apps or programs that will analyze your Wi-Fi. If you are under 100M you may not get the quality
@@UTubemar25 Comcast tech here. Cabling has nothing to do with 4K. Coax cables these days can handle over 10k download speeds, and this is on existing coax cables built 50 years ago… Comcast right now has just 2 4K boxes: the xi6, and the x1 dvr ( 4K version)
@@artyomarty391 why was I told that the xi6 box was what I needed for 4k? It streams. I connected direct with Ethernet. So Xfinity actually has a cable box that connects via coax that provides 4k?
The old remote was so much better exspecially for people that can’t see well
Bigger buttons?
@@TUXXREVIEWS yes raised buttons that you can see and push they are sliver . The new ones are black and flat very hard to feel because they are just flat it’s hard to tell there’s even a button in the for right ;left ,ok
How much did it cost?
free - just part of normal bill. I think I pay about $180 a month
@@TUXXREVIEWS Ok Thank You!
I've got a nice 4K tv but my plan is apparently so old that they don't offer the converter box for me. I don't even seem to get 1080p and Comcast told me I'm sol basically... next upgrade option would cost me $50+ a month. Ridiculous they force me to upgrade if I wanna use my 4K capability's.. I'd be okay if I atleast got 1080p but I don't even get that:/
I believe you but dont understand how some people (me) get for free and some dont. I would try calling again and again trying to get a lucky operator.
"Called up Comcast"........ugh
Yegh thats trouble hugh :D !!
OMG, really, the power plug goes into the wall outlet. What a waste of time with this video.
Its a unboxing video with by many demographics including seniors who may not get how to hook it up. My grandma wouldnt know, she hates tech!