How To Use the Ubahn - Vienna
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- čas přidán 21. 07. 2017
- How to use the Ubahn (Subway) in Vienna, Austria. Step by step guide to purchasing your ticket, validating the ticket, and riding on the train. Vienna's public transportation is extremely efficient, clean, and easy to use! Ticket prices have gone up since I made this video, but the system still works exactly the same!
Have a great time in Vienna! :-)
***Prices have gone up since the filming of this video, but the system still works the same!
***Note: while you can validate your ticket at the machine where you purchase it, I prefer to not validate until right before I ride - I often like to buy a few tickets to have on hand to use when I want.
***One more note - about getting in and out of the actual Ubahn train: The doors do not open automatically. You need to either press the button or pull the lever to open the door.
Jen used to live in Vienna, and to this day, it's still her favorite city!
Jen and Milos spend six months each year leading large groups tours around Central Europe. The other half of the year is split living between Jen's home country (USA) and Milos' home country (Croatia.)
Jennifer is also a trained and accomplished opera singer!
You can find her on iTunes, Spotify, and Amazon under her maiden name of "Jennifer Graf"
She is also founder, owner, and director of Olde Towne Carolers: oldetownecarolers.com/ - Krátké a kreslené filmy
Thank you so much! I feel much more comfortable about my upcoming trip now! I like to see things before I get there and this was awesome.
Thanks! So glad to be able to help!
@@JenTheSingingTraveler Agreed thank you so much. I hate the feeling of not knowing how to do something since I have never even been on a subway. It helps tremendously!
For tourist I might also add, that in Vienna ticket gets considerably cheaper for longer periods of time - 4ex a 24h costs as much as 3 one-way tickets. Therefore depending on your stay think about buying 24h, 48h, 72h or even weeklies.
In the bigger stations you also have info points you can get information about the public transport system from and buy tickets - if you dont feel confortable with the mashine.
Yes!! That what I did, I purchased a 48 hours ticket😊
For sure! I just wanted to make a quick simple video for the folks who first arrive to Vienna and don't know how the system works at all. (That was me in 2010! I was so confused the first time I rode the Ubahn! One of my local friends had to introduce me to it that first time in Vienna. Once you stay somewhere longer, or live there for a time, you of course get to know more things about how the system works and what it has to offer.)
There are some caveats though: the weekly and monthly tickets are valid for a *calendar* week/month, so if you arrive e.g. on saturday do *not* buy a week ticket, as it will only be valid for two days.
An interesting option might be the "8 day ticket" which comes as a strip of 8 separate validation fields (fold the paper at the lines before inserting it into the validator). The nice thing about this ticket: the fields can be validated independently. You don't have to use it on 8 consecutive days (if you stay in Vienna for e.g. 10 days but plan to do a couple of day trips to other cities you could just omit those days where you dont need public transport in Vienna). The ticket can also be used by more than one person simultaneously (just validate one strip for each person).
It is important to note that you need to validate the strips in ascending order starting from the strip labelled "1". If you start with the "8" you basically validate all 8 strips at once.
You can do that if you have seven more people tagging along with you.
Thanks for this Jen...very helpful
Your kind video is so helpful for the first time travelers like us, thank you so much.
Glad to help! Thanks for watching!
Thanks a bunch! Very helpful! 👍👍
Thank you! Knowing about validation is very helpful!
Glad it was helpful!
Thank you so much for sharing 👍👍👍💕💕💕
Glad I could help! And thanks for watching!
Thank you! 100% tourist here in Vienna now, and this was very useful!
Glad to be of help!
Hi! Thank you for the detailed explanation!
You're very welcome!
Vienna subway is awesome!!
Thank you, very helpful video for my next trip in vienna :)
Happy to hear that! Thanks for watching!
this was very helpful since i am planning to visit Vienna soon and wanted to know how this whole subway route works over there....many thanks! :)
Glad it was helpful! :-)
Very helpful thanks!!!
Glad to be of assistance! Enjoy Vienna! :-)
Thanks for the wonderful video! It will be very useful:)
Glad it was helpful!
Thank you so much for this very helpful video!!
It helped me a lot to know in advance before my upcoming trip to Vienna😊😊😊
Glad to be of help! The price went up 20 cents since I made the video, though. Otherwise, everything is exactly the same. Have a fun time!
@@JenTheSingingTraveler you really helped me a lot,, Yeah the price was a little bit higher but I was happy to pay even more for this wonderful service😍
Glad to help! Yes, the price will continue to go up regularly, but the system is still the same! :-) Thanks for watching!
Thank you for very detailed explanation!
You're welcome! Thanks for watching!
I would rather just have her as my personal guide wherever I go. 😍😍😍
Thanks for watching! :-)
Great video. As a person with shitty eyes traveling solo, this makes everything seem simple.
Glad to be of some help! It's actually very straight forward and simple! :-)
Very nice places!
Yes, thank you! :-)
@@JenTheSingingTraveler not at all not at all not all!we think you who decide and ghink about this nice idea and nice chanelle!by the u had angel face!
I love live in austria with my brothers its nice place💕💕💕💕
Austria is beautiful! :-) Thanks for watching!
thanks for info
You're welcome! :-)
wow. i live in vienna and really like this video! one thing you could have explained a bit better are the old grey trains (type u). sometimes you really have to pull hard on the lever. so a lot of people just kind of smash it so it opens every time. xD
allso there is a newer map now so i really like seeing the old one again with the s bahn lines all in light blue.
The old doors with the mechanical lever are easier to open when you already pull the lever *before* the driver releases the doors (they open pneumatically, and the old door locks tend to jam up with pressure applied).
Hvala
Molim!
I love Vienna and I would like to live there and have a life there.!😘😘😘😘🤗🤗🤗
Vienna is my favorite city in the world!
very good information... pretty somehow
Thanks! :-)
God I love that honor system... some US public transit systems are doing it too but if caught, you are given a summons to appear in court.
Thanks for this. Can I ask, does the ticket you bought cover you for a full days travel or is it for one Journey?
ronno10 The ticket is good for one journey. But it can be a combo of the ubahn, the tram, and/or the bus. As long as it's all the same journey. Thanks for watching!
That ticket in the video counts for one direction - multiple public transports can be used, as long as long as it is one way.
thank u
You're welcome!
Very easy to get around there.
Definitely!
Me, born in Vienna, watching this: IntEresTing
Vienna is my second home! I loved living there! :-)
Thanks for watching!
You also can buy tickets in Tabac(cigarett)shops! Its called "Trafik"!
Yes, this is true, but I find it MUCH easier to deal with the automated machines than with a random Austrian shop keeper! :-)
And honestly, I did have a recent experience when I tried to buy a ticket at the Tabak, and they couldn't sell me one! I still think it's best to go to the screen machines!
@@JenTheSingingTravelerMaybe they were soldout? The screen machines are most used from tourists! We Viennese buy ours in the Tabac ! Because they have (normaly) all kinds of tickets! Only the ticket fot the year we must go to Wiener Linien (Operator)! Greets to you from Vienna!;-)
That tickets are only for metro or for whole public transport in Vienna?
The tickets can be used on Ubahn, tram, or bus. (Or a combination of them. For example, if your journey involves three stops on the ubahn, and then two stops on the tram, that's all ONE journey and is included in one ticket.)
،Merci Bravo vidéo شكراً لك
Hi. If i travel with two other people (which is my family), should i buy every single ticket for them? Thx btw :)
I would do that. When my husband and I are riding the Ubahn together, we just buy all of our tickets together.
فينا مدينة جميله ورائعة جدا مشكورة
Informative video. But why didn't you validate your ticket directly at the ticket machine? And at 2:20: Did you mean trains to Seestadt or ASPERNSTRASSE, because you said ASPERN NORD and Aspern Nord isn't a terminating station. But all other things were right and it's funny to hear how tourists spell the stations and what they think of the underground. Greetings from Vienna :)
Thanks for watching! I'm actually not a tourist - I used to live in Vienna for awhile. Currently, I just pass through about every two weeks with my travel job, but it used to be my home. I taught English at two of the schools there. It still remains my most favorite city!
Jen The Singing Traveler Ups, sorry 😳
Pleas dear, strongly, I need to know from you :what is the blue cubic signboard in your video made of?
Because one of my customers wants me to make 35 pieces like that.
You'll have to ask the city of Vienna - they're the U-Bahn markers at each station!
The blue cube is made of plastic and is hollow, so that it can be illuminated. The white "U" is semi-translucent. Its a proprietary design, so you may not be allowed to use/make it commercially
When I buy a ticket that is valid for 72 hours or a weekly ticket. Do I validate it at the vending machine where I bought it or does it validate as shown by inserting it into a validator?
you can choose if you want the ticket allready validated or if you want to validate it yourself at a later time by selecting the appropriate button on the screen. Single tickets are only accepted for a reasonable amount of time (e.g. if you start your journey an hour after you validated the ticket it might be hard to convince the inspector that you haven't alredy used it).
@@stephanweinberger Thanks :)
You forgot that one can validate the ticket right when buying it or validating it later.
How much is the weekly ticket? And do you always use the u bahn? Or is it sometimes too traffic?
Of the top of my head, I'm not 100% certain. I travel for a living, and am currently in Berlin, so I can't walk to a station and check the prices. (Although I'm sure they're listed online. Maybe do a search for Wiener Linien?) Depending on where you want to travel, you can use the Ubahn, the trams, or the buses. (Or a combination of all of them.) They're all efficient and clean.
@@JenTheSingingTraveler i see! thank you for the response!
current ticket prices can be seen at the "Wiener Linien" homepage: www.wienerlinien.at -> "englisch" -> Tickets
The tickets are valid for *all* public transport within the city boundaries, including busses, trams, subway and trains.
Jen, can you validate ticket at the machine? It looked like you could.
I think it's possible at some of the stations, but not all the machines? I literally double checked this last week when I got my ticket at Karlsplatz. There was no where on the machine to validate. I validated like normal at the little blue box.
@@JenTheSingingTraveler there are buttons on the machine "validate now" vs. "validate later". Clearly visible at 0:50 in your video :-)
I read somewhere that the weekly ticket is only valid on a monday to mondays. Can you confirm this?
Weekly passes are valid for one calendar week. A weekly pass can be used for unlimited travel on Vienna’s public transport network during the selected week, from 12:00 am (midnight) Monday until 9:00 am the following Monday.
www.wienerlinien.at/eportal3/ep/channelView.do/pageTypeId/66533/channelId/-47643
Please tell me how long does a single ticket last?What is the time limit?Thank you for the video btw
It's valid for ONE journey within one zone. You can change as often as necessary, but you may not travel on a circular route or go back to your starting point. I've HEARD that it's good for up to an hour, but I don't have anything official saying that. Hope that helps!
@@JenTheSingingTraveler Thanks a lot
It's valid for "one journey". The validators print the time and a code which allows inspectors to figure out your approximate route and the duration of your journey. This is also the reason why you can select pre-validated tickets or to validate the tickets yourself (if you want to use it at a later time be sure to choose "validate later" on the vending machine).
Great, we can also just pay with our visa or MasterCard?
Technically, yes. But sometimes the machines don't do well at reading non-Austrian credit cards. I think it's just best to have cash.
Regarding the direction of trains: some trains don't go the full length of the line (e.g. on the U1 some trains terminate at "Alaudagasse", on the U2 some at "Aspernstraße" and on the U6 some in "Alt Erlaa"; also trains might terminate early in case of a service interruption), but you don't really need to know all potential termini: there are signs on the platform entrances that list all stations, with an arrow pointing towards the correct platform.
Another notice: the tickets are valid for *all* public transport within the city boundaries. I have seen tourists buy a new ticket when they change to bus/tram/train - this is *not* necessary.
what is the duration of the ticket? thanks for the information
once you validate it
@@mariangelesvaldezezcurra6327 depends on the ticket :-) A single trip ticket is valid for a single trip (including changing lines) in one direction without interruption. They don't have a fixed duration, but the validator machines print location and date/time, so ticket inspectors will notice if you try to bend the rules :-)
But there are also tickets for 24/48/72-hours (from validation), day/week/month passes (calendar-days/weeks/months), etc.
Also there are tickets targeted at tourists which include rebates at museums etc. Another good option for tourists is the 8-day ticket which consists of 8 strips which can be validated individually, each valid for 1 person on 1 day (i.e. you can share the ticket and also use it on non-consecutive days).
For more information just go to www.wienerlinien.at
I need to start my journey at landstrasse wien mitte and go to burggasse Stadthalle as I have to interchange at another station is that just classed as one €2.20 journey?
At this point, it's 2.40 if you pay at an Ubahn station, or 2.60 if you pay directly on a tram.
Children under 5 traveling with their moms,need to have tickets too?
Are all stations on the Vienna U-bahn unmanned? Meaning no attendant, no u-bahn workers or even security personnel?
Yea, I'd say a lot of them are unmanned. I only see workers when they do a surprise ticket check.
there are security personnel but they are not fix stationed they hop from station to station..there are incognito ticket controllers who randomly make ticket checks during the day you won´t notice them until they show their badge.
Also all stations are video monitored... the inside of trains are video monitored as well..in a case of emergency police or ambulance depending which kind of emergency will be there in a couple of few minutes.
Bigger stations where different U bahn lines are crossing have an info stand and have even an own police station..
How much cost 72 hour ticket ? I assume that i validate it only one time when i activate it ...?
Attenzione-> Schwarzkappler = Verkersbetriebe-Securitate ^^
I noticed there is an option for a senior discount. Does anyone know what type of ID is valid for the senior discount? A passport? Does one have to be an Austrian citizen?
You can use any form of identification.( it needs to be official) Also it doest matter where you are from.
come visit Messe Prater U2 Station
if i get the 24 hour ticket, and i get it validated, then im free to use multiple stops right? its not about validating it at each stop? and the same goes for trams?
You do not have to validate it each time - just the first ride.
You missed the most important thing.
Never stand on the left side of the Escalator. If you do so we (people from vienna) will get very angry. The left side is to walk or run. if you want to stand do so at the rigt side.
Yes! Definitely - good point! I know it well from when I used to live in Vienna.
You forget to mention the zones in the trains. So you need to get out when your zone is over and punch your ticket. Then reboard. But if the train has left, you need to return to your starting point and start all over again. Again getting out and punching your ticket on all the zone limits along the way.
Most people visiting Vienna will not need to worry about that. In four years of living in Vienna, I only had to worry about that one time.
@@JenTheSingingTraveler I'm coming in Vienna from Greece this Saturday for my birthday. On my own. It would be nice to meet you. Also I'm planning to use scooters or electrical bikes instead of the metro. What you think?
Hi.please tell me how to travel from Viena to Salzburg. Thank you and Merry Christmas.
I recommend taking the train. You can see the schedule and get tickets at oebb.at.
The train is the best way. Visit oebb.at to get train schedules and book tickets.
@@JenTheSingingTraveler Thank you so much...😊
In the next video: how to light a candle.
Not sure why you felt the need to comment. There are a lot of people who don't understand how to use public transport in a new place. When I first came to vienna in 2010, I had no idea how to use the Ubahn, as I had only ever used the NYC and Philly subways systems.
@@JenTheSingingTraveler sorry if I've offended you. It's just that this reminds me of that famous Wonko the same quote:
“It seemed to me,' said Wonko the Sane, 'that any civilization that had so far lost its head as to need to include a set of detailed instructions for use in a package of toothpicks, was no longer a civilization in which I could live and stay sane.”
Carol Kirkwood 😂
I cant even speak german and i thought it was so easy
Caroline?
Hii, nice vlog. I'm from kolkata , India. I also uploaded bahn vlog in Germany.
It’s €2.40 now
Yup - it's gone up since I made the video.
Now the full price for 1 trip is € 2,40 .
And we thought tickets in Prague are expensive. :-D We have 90 minutes ticket for 32 Kč (1,2 eur)
wow. i am happy i am still a student because i just walk in and not worry about buying a ticket. if i get asked i just show them the topjugendticket. really handy!
I have been in Vienna. 8 month. I love that. ❤2009
I don't know, I downloaded Wiener Linien app, bought a 24h pass through it and just went, nobody checked me there
You usually won't get checked. (Which is why I said it's on the honor system.) They just do random checks throughout the year to search for people riding illegally. But most of the time you won't get checked.
Thanks for watching!
I don't need a ticket, i have a yearcard.
You should learn to read, before you buy the ticket you can choose whether the ticket should be valid immediately or whether you want to validate it yourself, so read first then talk
Oh, I realise that I didn't validate my ticket on my recent trip to Vienna. Oops!
You will usually get lucky, but they DO still have surprise checks, so you want to make sure you are validated!
Hey i have heard they all speak German ?
Yes, the official language in Austria is German. (Although there is an Austrian dialect. However, I've never had a problem speaking Hoch Deutsch there and doing just fine.) Many do speak English, but not everyone.
@@JenTheSingingTraveler i am concerned as i m coming for studies and i have heard for job purposes German is required?
@@MusicWorld-zi7eg Unless you're specifically getting a coveted UN job, or a job at a private English language school, you will need to speak German to get work.
@@JenTheSingingTraveler thanks for the info.
@@JenTheSingingTraveler i think i should start learning German 🤔
I have also heard that Austrian people are not much friendly. How true is that?
1) You buy a ticket 2) get in 3) get out at your destination. It's actually not that hard.