I have bought a phone + shipment lately for 365$ in total. The seller did not tell me that i had to pay for tariff or i rather say tax. (Considering, this doesnt make any sense). I thought that tax was a part of order payment. The package arrived after getting told (by phone) that it was located and held by the customs. (Airport) I have got told if i want the package, i have to pay for 50$ shipment (REALLY) and 100$ tariff. Wait a minute. I have already paid for shipment that costs 45$, why do i have to pay for another one? What about this thing being called tariff? He did not inform me about that at all. When i asked him if i received my package, would i pay for something else, YES or NO? He did not give me straight answer, rather than vague comments continuously. Now, i am waiting for a refund.
I don’t understand one thing, I bought 2 items & after few research, I found out it was a knock off so I asked for refund within few hours, The product was under process, not even ship. When I received refund, they cut delivery fee & paid me rest. Why they always cut delivery fee when the product is not even shipped
One of the seller make that to me that i need to pay extra money for DHL express for remote areas and some give me wring tracking number and after order they ssy confirm the order for me to get the other tracking number and i refused for that
Thats the stuff from here : vi.aliexpress.com/campaign/sellerrulepage/hmw4emi2ka?wh_weex=true&tag=1&hideHeader=true&spm=5261.8113035.110.7.62dc7c27y1krgb Correct ? I did see your post referring to Article 5, but I totally forgot about it but I remember reading it : www.reddit.com/r/Aliexpress/comments/jvqd9k/how_to_counter_the_please_cancelpay_extra_scam/ I will try and include it in the followup
I have bought a phone + shipment lately for 365$ in total.
The seller did not tell me that i had to pay for tariff or i rather say tax. (Considering, this doesnt make any sense).
I thought that tax was a part of order payment.
The package arrived after getting told (by phone) that it was located and held by the customs. (Airport)
I have got told if i want the package, i have to pay for 50$ shipment (REALLY) and 100$ tariff.
Wait a minute.
I have already paid for shipment that costs 45$, why do i have to pay for another one?
What about this thing being called tariff?
He did not inform me about that at all.
When i asked him if i received my package, would i pay for something else, YES or NO?
He did not give me straight answer, rather than vague comments continuously.
Now, i am waiting for a refund.
I don’t understand one thing, I bought 2 items & after few research, I found out it was a knock off so I asked for refund within few hours, The product was under process, not even ship. When I received refund, they cut delivery fee & paid me rest. Why they always cut delivery fee when the product is not even shipped
Update is here : czcams.com/video/lLjQoKIVUhw/video.html
One of the seller make that to me that i need to pay extra money for DHL express for remote areas and some give me wring tracking number and after order they ssy confirm the order for me to get the other tracking number and i refused for that
You forgot to talk about what the seller regulations say on this type of behavior.
Thats the stuff from here : vi.aliexpress.com/campaign/sellerrulepage/hmw4emi2ka?wh_weex=true&tag=1&hideHeader=true&spm=5261.8113035.110.7.62dc7c27y1krgb
Correct ?
I did see your post referring to Article 5, but I totally forgot about it but I remember reading it : www.reddit.com/r/Aliexpress/comments/jvqd9k/how_to_counter_the_please_cancelpay_extra_scam/
I will try and include it in the followup