What is a SIM Swap Scam?
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- čas přidán 30. 01. 2024
- Today's video outlines how a SIM swap scam works, warning signs that you may be a victim of a SIM swap attack, and some tips to prevent such an attack. We have two sources today, the FTC and the Avast Academy website, both of which are linked below.
FTC: consumer.ftc.gov/consumer-ale...
Avast Academy: www.avast.com/c-sim-swap-scam
While it’s nice to think the service rep is tricked, I tend to think they’re the inside person. I think it’s great the library puts out videos like this! Keep it up!
This video is proof of the value of public libraries and the good people who work there.
Great job! My question is ‘Why should the victim be on the hook for their losses when it was the cell service provider who got scammed?’ The victim of the scam had no part in the process. Someone should be holding the cell providers for getting scammed and reimbursing the victims. IMHO
Why do providers allow SIM activation over the phone? This should require an in-store switch only, with photo id drivers license for verification. Inconvenient, yes, but more secure. Thanks for the simple explanation.
This was the single best video SIM swap tutorial I have seen. Very, very helpful.
Demand more accountability from cell phone providers. No sim change unless you are there in person with valid ID.
Seems like a standard practice should be for the provider to call the “lost” phone to see if the actual owner answers.
As a former person what has professionally fought fraud this is one of the BEST💪❤ articulations I have yet seen on this topic... New stories are typically "weak" and too abbreviated on this topic. The only thing I can think of to add to this is that SCAMMERS will call you directly with the SAME number as the fraud Dept. with FRAUDULENT "caller-ID" numbers... When people are "stressed" in the heat of the moment, they erroneously ASSume it is the fraud dept. calling them back !!!! When it is NOT, it is actual the scammer... BOTTOM LINE: Only speak to people YOU have called directly ⚠ Thank you for great work❤🙏
I will have to check with my cell provider and financial institutions. You would think that the cell provider would call the old phone, just to verify before switching. If their is an issue, you would need to visit a store and show and ID and billing statement for verification. It is amazing how much we depend on these devices in our daily lives.
I learned something new here. Scammers are always inventing new scams. Always be wary of everyone.
On an iPhone, you can go into Settings>Screen Time>Content and Privacy Restrictions>toggle the button on at the top of the page>scroll down to Passcode Changes>switch to don't allow, the Account Changes to don't allow, then you will need to set up a different 4 digit code to lock both. This prevents someone from changing your passcode or making account changes.
Finally, a thorough explanation of this scam. Thank you.
This is terrific info. The problem with your most important solution .... setting up a stronger authentication key is that it is not an option universally allowed by the most important player here .... YOUR BANK. For now I will remove my cell phone number from my bank account, and ask that a note be placed on my account that says no fund transfers be allowed remotely .
I had no idea having online account authentication defeated by scammers was so easy. We will definitely take steps to prevent SIM SWAP SCAM. Thank you from San Diego County, California. 😊
Great tutorial, and you get extra points for saying “SIM swap scam” correctly several times. ❤
Very well made video! It seems like a huge vulnerability that phone call center employees have the ability to completely bypass the 2 factor authentication system so easily.
As you you said, “if the phone service provider believes the story and activates the new SIM” - it’s the phone carriers fault, a vulnerability in their process: they simply need to demand that a person come into a storefront in person, with valid govt issued ID and a recent utility bill or bank statement with their name & address to process a SIM card change.
I'm very concerned about this topic and have watched some other videos on it. This is by far the best I have seen because it is very systematic, seems pretty comprehensive, and yet brief - which is not say it is easy - but it gives you most helpful directionS to pursue. THANK YOU FOR MOST HELPFUL WORK.
Thanks for keeping your patrons informed. These scams are more and more common.
This is the best information I've heard in a while. Clear, concise, and in plain English. Thank you!!