How To Troubleshoot A Chromebook That Won’t Turn On

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  • čas přidán 23. 11. 2021
  • In today's video I will go over how to troubleshoot a chromebook that will not turn on.
  • Věda a technologie

Komentáře • 75

  • @brandonbecerra9788
    @brandonbecerra9788 Před 3 měsíci +3

    what if it won't turn on at all, not even charging the battery for the night or even replacing it for a new battery, holding the power for a minute with and without battery and cord, and trying to reset it as well?? any other clues?

  • @GregTardif
    @GregTardif Před 2 lety

    Love this. Great tips

  • @BarryJohnson
    @BarryJohnson Před 2 lety +4

    Great info Trent! Thanks for doing these videos 💪🏽💪🏽.

    • @thebookofchrome
      @thebookofchrome  Před 2 lety +1

      You’re Welcome Barry, I hope these videos help someone out!

    • @BarryJohnson
      @BarryJohnson Před 2 lety +1

      @@thebookofchrome 💪🏽💪🏽

  • @abisart-jesusvloggerist1015
    @abisart-jesusvloggerist1015 Před 3 měsíci +1

    Pressing the power button for like 10sec when the power light was on though it's not turning on did worked.
    Thanks

  • @fernandosilva
    @fernandosilva Před 2 lety

    Love the needed info

    • @thebookofchrome
      @thebookofchrome  Před 2 lety +1

      Thank you, trying to be like you when my channel grows up!

  • @anonymousman34
    @anonymousman34 Před 2 lety +1

    Thanks I almost hard reset my book glad I came to his video

    • @thebookofchrome
      @thebookofchrome  Před 2 lety +1

      Your welcome, just trying to help out where i can.

    • @thetechwizzard68
      @thetechwizzard68 Před rokem

      hard resetting just force shuts down and then turns it back on. Maybe you are confusing this with factory resetting?

  • @jinkypanti9952
    @jinkypanti9952 Před 9 měsíci

    Sir can you recommend what to do i have the same problem with my chromebook 311 its working with the charger but its always the black screen. I've tried every hard reset.

  • @bricoley
    @bricoley Před 2 lety +5

    My screen won't come on. I disconnected the battery internally. Also hit the refresh and power button (I've done that several times). It did boot back up once eith no issues but then it went back to sleep mode and now I guess it's not waking up?

  • @philipgomes8784
    @philipgomes8784 Před rokem

    Thanks man

  • @taslimaah7677
    @taslimaah7677 Před rokem +1

    Hello, sir, I'm Taslima from India.
    I've found your video useful and followed the steps.
    But, there's no battery icon in the screen. The hp chrombook 11a runs only when plugged in charge and orange indicator shows.
    Run Crosh, where it showing "dump power" "No battery found"
    I purchased it yesterday only.
    Please help me with some suggestions, sir..

  • @AntisocialMona-
    @AntisocialMona- Před 3 měsíci +1

    I have a acer Chromebook the blue or orange light on the side won’t com on not taking charge but it gets warm when it’s plugged in

  • @joweber423
    @joweber423 Před rokem

    Thank you so very much. IT WORKED!!!!!

  • @thelmadmark4219
    @thelmadmark4219 Před rokem

    Whatbif the light blinks? It powers on only if plugged. Also there is no battery icon.

  • @justinpoie2894
    @justinpoie2894 Před rokem +3

    Please help me man !. My battery light won’t come on nor the chrome book .

  • @farhannizaf
    @farhannizaf Před rokem

    Hello! My Asus Chromebook c214 is still black screen. Could you give the direction to solve it?

  • @johnyoungieyoung123
    @johnyoungieyoung123 Před 9 měsíci +1

    Brand new battery, fully charged. Shut it down last night, tapping the power button does nothing, held my power button for 30 seconds so it went off. Hit the power button again, light on the power button comes on, screen doesn't. The screen is fine as it worked last night. Recently power-washed too.

  • @pdtech4524
    @pdtech4524 Před 2 lety +2

    I have a chromebopk HP 14-ca050sa
    Very similar to the one you have here but it has an all dark grey bezel and mouse pad wrist rest area.
    The problem I have it won't boot up, I've tried the methods shown here without success.
    When I plug in the power supply the orange LED comes on but no matter how long I leave it plugged it it never goes off or white to indicate a full charge.
    Does that mean my battery is bad or become disconnected?
    With it plugged in when I try the power wash or factory reset procedure the orange light briefly goes out, turns white goes out again and turns orange, nothing happens on screen and it appears to be charging again.
    When I unplug the charger, the power light blinks white, again nothing on screen.
    Any help would be appreciated.
    Cheers Phil

    • @thebookofchrome
      @thebookofchrome  Před 2 lety +2

      Yeah it sounds like a bad battery. If you have the chromebook plugged in and it powers on but it doesn’t stay on when the power cable is disconnected, it’s definitely the battery.
      If you can’t power it on at all with the power cable connected it’s a battery issue as well

    • @pdtech4524
      @pdtech4524 Před 2 lety

      @@thebookofchrome So just replace the battery or is there a way to 'reset' the battery like unplug it from the main board.
      Just to get it booted up, as I don't use it on just battery power, it's always plugged in.
      Cheers for your help.

    • @thebookofchrome
      @thebookofchrome  Před 2 lety +2

      Yeah you can disconnect the the battery and reconnect it to see if that fixes the issue.
      Otherwise to you have to replace the battery completely. If you always leave you chromebook plugged in and never allow the battery to drain every now and then. The battery life will be reduced.

    • @pdtech4524
      @pdtech4524 Před 2 lety

      @@thebookofchrome OK cheers for your help, I'll try that.
      Appreciated and added your channel.

  • @MicroCastMediaa
    @MicroCastMediaa Před 2 lety +1

    thanks

  • @user-te4of3zs8q
    @user-te4of3zs8q Před 6 měsíci

    My Chromebook when charged it the light turned red and not orange like it usually do I don’t know I think Im going to leave it a few minutes in the charger maybe it will turn back to orange

  • @Ggggggggbb
    @Ggggggggbb Před rokem

    What if you got no light at all ( brand new charger )

  • @djdoss8779
    @djdoss8779 Před rokem

    Can you show me how to fix a Chromebook blank screen the power light is off

  • @rayvenkerr851
    @rayvenkerr851 Před 2 lety

    It's the top of my chrome book sream is black then which to white how can I fix that problem

  • @Iceeater17
    @Iceeater17 Před 4 dny

    My computer says its charging, it has that light on the side, but it wont turn on at all. I've pressed the refresh and power button so many times

  • @liam0k
    @liam0k Před rokem

    my Chromebook battery is apparently bad what can I do about that?

  • @heidiarcite9833
    @heidiarcite9833 Před 2 lety +33

    My chromebook won't working only black screen i tried to watch tutorial but nothing happens

  • @lupegade6759
    @lupegade6759 Před rokem

    If you call motel coming on what do

  • @demorunnertimmedrt4432
    @demorunnertimmedrt4432 Před 3 měsíci

    Mine has a broken screen that wont work whatsoever. And now it's not recognized by external displays! I would be fine with having a headless Chromebook but I can't even have that. Mine has the leds working. It's the Acer Chromebook 15 btw. Also screen mirroring doesn't work. And this started happening after I power washed it.

  • @theVictoriaAriel
    @theVictoriaAriel Před 2 lety +2

    hi I tried to do it but my computers light won't turn on, what should I do?

    • @thebookofchrome
      @thebookofchrome  Před 2 lety

      My best guess is either the battery went bad or possibly try a different charger

    • @jennadavis2864
      @jennadavis2864 Před 2 lety +1

      This is my issue as well. Lights won't come on and won't charge. My chromebook has no screws, does it just come apart? It's a Samsung octopus.

  • @irisperez1140
    @irisperez1140 Před 2 lety

    Hi my Dell Chromebook 3100 screen randomly froze and the screen turned black. The charging light is white and hasn’t gone away.

    • @TrentonsTech
      @TrentonsTech Před 2 lety

      Unplug the charger
      Press and hold the power button for 15 seconds
      That should completely shut off the chromebook
      Then press the power button and wait for the chromebook to start back up.

    • @kuzonditto6148
      @kuzonditto6148 Před 2 lety +1

      @@TrentonsTech I have the same problem this didn’t help is there another tip you can give?

  • @jonathanaguilar200
    @jonathanaguilar200 Před 2 lety +1

    For me the light is orange then flickers white then turns off and repeats while its connected when it's not connected nothing happens

    • @thebookofchrome
      @thebookofchrome  Před 2 lety +1

      There maybe an issue with your charger, If possible try another charger to see if you have the same issue.
      If the same issue occurs it could be that the charging port is loose or damaged.

  • @trinityPhD
    @trinityPhD Před 2 lety +2

    OKAY SO THEN WHAT IF LIGHT IS BLINKING ON THE POWER BUTTON????? I AM IN TEARS RN

    • @thebookofchrome
      @thebookofchrome  Před 2 lety

      You can try a few things
      1. Unplug the chromebook from the charger and hold down the power button until the display turns off and all lights disappear. Then attempt to power the chromebook back on.
      2. If you have a removable battery, remove the battery and see if the chromebook will power on with only the charging cable connected.
      In my experience a flashing light could be the chromebook is stuck and won’t fully start because of the battery but it also depends on the manufacturer of the chromebook

  • @goob2452
    @goob2452 Před 2 lety +1

    my screen turns on and off super fast and the screen won’t turn white what should i do

    • @goob2452
      @goob2452 Před 2 lety

      it’s been charging for a hour too

    • @thebookofchrome
      @thebookofchrome  Před 2 lety

      I’m sorry about the late response
      Press and hold the power button until the chromebook shuts off
      Then try and start the chromebook back up, sometimes they get caught in a standby mode and won’t boot properly

  • @mrwhatif4705
    @mrwhatif4705 Před 2 lety

    Mine is blinking red what do I do?

  • @trinityPhD
    @trinityPhD Před 2 lety +1

    HELP PLZ IF U CAN!!?? I USE IT FOR EVERYTHING!!!!!! IT WAS FINE!!!!!!

  • @elizabethtorres6069
    @elizabethtorres6069 Před 9 měsíci

    😫My chromebook only works plugged in and my battery is at 1% even with a new Replacement battery..
    Help!😫

    • @thebookofchrome
      @thebookofchrome  Před 9 měsíci

      My guess would be that something on the motherboard must be damaged or shorted out to where power is not being delivered to the battery and the battery is unable to charge. Do you see any charging indication or information?

  • @theodoremitchell6500
    @theodoremitchell6500 Před rokem

    My chrome book won't turn on teqnio

  • @jaredjenkins8738
    @jaredjenkins8738 Před 2 lety +1

    Doesn’t work

  • @naboulaayachi4459
    @naboulaayachi4459 Před 10 měsíci

    koms

  • @joshg_grabyourrodoutdoors6718

    Your video is about 11 min to long