Testing Three Recipes on the Legendary $1,500 Thermomix - The Kitchen Gadget Test Show
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- čas přidán 18. 02. 2019
- On today's episode of the Kitchen Gadget Test Show, chef Esther Choi is joined by culinary producer Ian McNulty to test out the legendary Thermomix.
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I have actually had this machine for 4 years and love it. I'm 67 years old and have spent a lifetime cooking for my family using a vast variety of cuisines. I have arthritis in my hands and its painful to do things like chopping and kneading bread. The Thermomix does so much more than the few things they demonstrated, and it helps to not create a pile of dirty dishes and utensils. Don't knock it until you've spoken to people who have and use it!
Geri Garvin I completely agree with you! I’m your age also and I wish to have it 20 years ago!
My aunt has RA and this helps her a lot!
Gianera John
This is a very good point. Thank you (and the others in this thread) for bringing it to the conversation.
exactly. My wrists swell up sometimes because I work too hard on my computer and Thermomix really helps me with that. I don't have to stir a pot for 20 min or more for a rice dish anymore.
Grandpa is newfangled as fock mate
I'll wait 6 years and these will be $50.
Nevermind, it's been 4 years and it's still pretty expensive. I'll wait 12 years.
2 years is a good amount of time???
Price of these things never goes down. Also it seems like anytime a new model comes out (every 7-8 years or so) the old one can't be purchased from the Vorwerk rep anymore although you can get it from a private seller.
It's very popular in Europe and I grew up with one of these, although it's not necessary, you can easily incorporate it into your every day life
Good luck, The first Thermomix was released in the 1960s. Vorwerk (the company that makes them) are selling hundreds of thousands each month. You will never get a Thermomix cheap unless you buy second hand. These things are massive in Europe, Aus and NZ.
@@pfullinger
Interesting, I didn't know Thermomix was such a big name. This is the first I heard it tbh
@@MeepMeep88 Only been released in the United States the last couple years. But very well known in europe and downunder
I've had one of these since Christmas 2018 and it's changed my life for the better. I've never been that adventurous (beans on toast was exotic), but I can now knock up some amazing dishes with ease (and it's actually fun). One of the only things to keep in mind is that if you are cooking a complex dish - it can still take a lot of time to prepare (from scratch) and that the preparation times displayed within the app/website are way off (I would double them in a lot of cases). That being said, cooking times are bang on and I have yet to make a bad meal.
it is also great for people who cannot do certain steps of cooking for various reasons.... because of arthritis my grandma couldn't properly cut anymore... she got a thermomix for xmas and it helps her immensly
But i maan..... for that there are food processors....
Isn't that a whole lot better.. and cheaper
(Also keep in mind food processor attachments for a stand mixer
(My recommendation is bosch mum6)
I never understood the need to have everything in 1.. efficiency is very much important for me.. but all you need is 1 motor and 1 instant pot/ninja foodi/.. kind of device
@@donotlike4anonymus594 the food ninja is cooking focused, not prep focused. This successfully combines some of the prep with cooking and you get complete meals.
I think this would be great in tiny kitchen where you dont have a lot of space. Also I like that you don’t have to use a lot of pots and pans. When Im done cooking there’s usually a pile of dished to wash!
I like that they are honest in their reviews about the expensive part, and in using what we already have to make the dishes. But if I have lots of money to spare (in the future), I don't mind getting this toy. Nice.
I got it in payments nointerest . I needed help , and is amazing ! I feel I’m cooking more now , but I’m not tired as I used to . It is a lot of help and the food it’s delicious .
Well guys, part of the reason why these are so expensive is that they are built to last. My in-laws have just replaced their TM21, which was more than 15 years old and in daily usage, not because it was broken but because the new one is better. We have bought the TM31, the predecessor to the one you are showing, in 2010 and it still works like new, and we love every bit of this machine. We lived in an apt with a tiny kitchen and not having 5 machines flying around was a huge benefit for us at the time. I know this sound weird for people who don't have one, but this is the one kitchen gadget you can't live without once you had one. Now don't laugh, but we even take it on holidays sometimes....
When you want to prepare your own fresh food for you baby without any additives, this does it like a charm. You can then freeze it in small portions and microwave it when you need it. I do a lot of tomato sauce for pasta/pizza and freeze it for later use, tastes better than anything you can buy. Want to make you own pesto and never go back to store-bought because you will love it so much? It makes a perfect roux any time, you can make your own sirups, marmelades are a whiff, smoothies are a no-brainer. Make your own yogurt, powdered sugar, even flour from whole grains or powdered parmesan, this machine does it without problems. I even once made my own Tahini with it as the store didn't have any. And a lot of things you do with it you don't have to stand there and stir it the whole time, you just set it and go prep the next steps while it is cooking, or clean up the kitchen, so it's a time saver as well.
An it doesn't take any "personal touch" out of cooking, you just stick to the recipes for a while until you get a feel for what it can do and how it's done, and then you can go and create things you like much easier than before.
I know this sounds like a too-good-to-be-true commercial, but guys, in all seriousness, if you need one kitchen gadget, this is it.
_
i completely agree. i am so lazy at washing it and sometimes i just place water and soap and it stays there for a whole week and when i go to wash it 1st the food detaches pretty well and after washing it, it looks as good as new. i doubt that with other cheap ones i could do the same. it is seen that the materials used on it are meant to make the machine last
Thanks, enjoy the Thermomix paycheck.
Totally agree!! We have one at home. I was sceptical at first but now I can't imagine life without it.
@@redyellow1252 Same. I was also sceptical. Now i use it 4 times each days and it is so good. Cake are perfect.
After reading what you wrote I kinda wanna train with you hahah
I’ve had mine for over 10 years... it’s awesome.
This video only captures the beginning of what’s possible with this wonderful game changer.
Someone on another thread mentioned a pasta extruder. Have you heard of that?
In italy it's called Bimby and we love it, we have the 2nd generation for almost 25 years and it's still working, we are gonna change it soon but it's a wonderful machine, it can do a lot of things and it lasts too!
YEARS ago... Rented a house outside of Venice and there was a BIMBY in the kitchen and I LOVED IT! I think it was a first? Maybe 2nd, who knows, but that thing KICKED ASS! Made PERFECT fast cooked pasta sauces and vegetable soups. It was a SMALL kitchen and it was a lifesaver.
We have an older version of the thermomix without the recipe stuff and touchscreen. I really like that one.
i have it for 10 years now, i "smuggled in" before they started selling in US, and i paid $1800, OMG, i never regretted for a moment, i love my Thermomix and looking forward to buy another one for my summer cabin, i use it everyday
I would suggest other machines that are practically just as good that sell for Less I even think that they make these and sell them for higher than what they're actually worth it's for the rich it's for the millionaires are they at least people who are the higher class Spectrum so heck no for me anyways
@@higurashianduminekoconnect1702 No one asked tho...
Before watching: Hmph...who wants to buy $1500 kitchen gadget?? good luck with that!!
After watching: Take my money. I want to join the cult!!
I felt the same after I saw a cooking experience. I immediately joined the cult and I will never regret it!
Its really pricey but worth every penny! Let’s say it’s an investment! You literally just throw in your ingredients an it does the job! And the quality of vorwerk is really good. They produce vacuum cleaners as well, mine is over 30 years old and works just like the day we bought it
Welcome to the cult :D
I don’t have it but one of my neighbor has it. Impressive gadget but so expensive unfortunately. I am waiting for discount price (I don’t think this will ever happen) 😂
@@nrasjid they discount when they are introducing a new model 😉 that's how my friend got hers (after years of pining over mine 😂😂😂 now she has one!)
Totally worth it! I’ve had a thermomix for over 20 years. My first one was a tm21. Now I have this model which I bought when it first came out and with the cookidoo is the best thing ever.
If you say so I mean I see more better kitchen equipment if not almost just as good as this one that sell for what they're actually worth and not over what they're worth
I never wanted one because I thought it is too expensive and now... I got TM6 for my birthday and I’m obsessed with it, it is just purely amazing.
Do you need to buy recipes? Or how do you access them?
@@cesarmolina2634 There‘s a cheap plan. In Europe it’s 3€ per month. But you‘ll get thousands of amazing recipes and new ones all the time.
I'm having TM 6 for 2years now, and I can't live without it. I prepared whole party for 10 people in 7 hours. All by myself. And there was everything like baked, neatly prepared (it was Halloween party so each snack was themed)
I have had one of these at home for nearly a year and it is so worth it. almost every meal is homemade and healthy
This is the future of cooking. I'm excited. The microwave was $5000 when it first came out. This will get better and at a lower price and will be widely available in 10 to 20 years.
Not sure that the price will come down that much for the Thermomix since it's been very popular in Europe and has been around since 1971 and is still this pricey around the world, but "knock-offs" from other companies are lower in price so I think those will get more and more competitive. Doesn't seem like any of those match up to the original yet though.
Nowaday there are many more cheap automatic cookers, I just bought Tokit last month, it works very well. I spend half the price of TM6 and no annual subscription fee. The maximum cooking temperature is 180 degrees, suitable for wide rage of dishes.
I paid $195 with shipping and tax included for a different brand and it does the same as the thermomix at a fraction of the cost
@@soundtherapy4082what isit
what brand was it?
Im in Australia I’ve had my thermie for about 2 years now. It’s fantastic. So easy to whip meals and snacks up.
I've had mine since this model game out in Australia. Worth every cent. You can also make yoghurt.
Other kitchen gadgets say otherwise I think that they even sell this for more than what it's actually worth
This is the best machine ever! We have owned the three latest models and they are awesome. Before we had like a menu of around 20 dishes we would alternate between. Now we have over 40 000 recipes to choose from and they all turn out perfect, all the time! Could not recommend it strong enough. Here in Spain and all around the Mediterranean so many people use it.
I have owned this for a year and it’s amazing! The recipes are great. Super easy to use and for someone that is a bit challenged in the kitchen it really helps me make great dishes. Worth the money 😉
Man!!! I never thougt you guys would review this magic machine! Thx so much... Wish I can buy this masterpiece someday
Thanks for this video and the sound advice! I really appreciate it! =)
Had mine for two years and absolutely absolutely love it
It says a lot that practically all the “negative” comments are from people who doesn’t have the machine! I can’t wait to get one myself haha
I have used it in a pastry kitchen as a chef, it is really handy to mill your own rice, nuts etc.
Great informative, unbiased video. Thanks to both of you.
unbiased...
Just went to a show today. Mind blown out that this thing represents a whole kitchen.
Really cute hosts, loved your banter! Thank you for a thorough and honest review. If someday my adult children really do a deep food dive I’d buy it for a gift.
Thank you for your great and honest review.
Thank you for an informative and honest evaluation of the machine. It sounds amazing yet expensive. It could be in my future. 👍🏼👍🏼
It's a awesome gadget, we use a lot of it in the restaurant, but mostly because of its Power ( perfect smooth sauces, awesome praline,peanut butter, patte, etc)
That's why I have a $350 Vitamix
Thermomix are awesome... Expensive, but awesome.
Get other things that are just as awesome with other things usually cost a reasonable price at least $500 to me it's not awesome to me it's taking advantage of people I was going to buy one then when I saw the price on like nevermind it's not for the average person is for the rich
true, my mom bought a thermomix long before it was this popular, and we never needed a blender food processor and stand mixer, it does everything and it was old enough that it relayed on buttons
Speak for yourself. I earn £350 a day
@@HowDidIGet3700Subs the flex, most people dont earn that much. I earn only from bitcoin and flipping cuz im not an adult yet
I think it is worth the money. I have one and I LOVE it. I've cooked things that I didn't thought they were possible for me to make. It is a kitchen miracle. LOVE LOVE LOVE LOVE my thermomix.
Really great informative video. Thankyou
"A little imperfection never killed anyone, we're all human"
Best quote ever
Well, tell that to a cardiac surgeon or air traffic controller.
It's not true though is it.
I like the idea of having all my kitchen appliances in one to save space and get a longer lasting appliance. I wouldn't use the automatic cooking features to get "perfect food", but you don't have to use it that way if you don't want to. I would just use the functions the way I'd use any old bread machine, food processor, or blender or the other appliances it replaces.
I have had one for 7 years.....It is worth it. Love this machine.
That bottle of wine was drunken after the first dish was done hahaha 3:40
I always volunteered to make the Hollandaise sauce and the top secret Bearnaise sauce too! :p That's a monstrous contraption and it would end up sitting in my closet! ;)
It is worth $1500 for professional usage when you need enough sauce for a large amount of dinners. Super helpful when you don’t need to watch your sauce and just focus on other components of the dish.
I have had myThermomix for over six months. It is great! I make everything from pizza dough, to bread, to ice cream to my own chicken and vegetable bullion to thousands and thousands of recipes it has already programmed. You don't have to be watching the food it simply goes off when it's ready. Cooking is much easier and cleaning is too!
Nice, honest review. 👌 Thank you! 🙌👍🙂🙏💫
My mom bought hers 20 years ago and she loves it since day one. It's really low maintenance and we only had to replace the knife once. The models nowadays are loaded with features which are a bit unnecessary in my opinion. If the new one is too expensive just get a used older model. They are also great.
Gee... As much i agree tt this is awesome, but i totally enjoy the manual process of chopping, peeling, tossing, flaming, smelling, watching stuff melt n fry etc...
And the stirring! And watching things char or turn translucent...its great if you want to achieve perfection (or make sauces/jams etc that I never make) but for me it would take the joy out of my cooking!
Husband and I have just purchased for our family and what a time saver it is. I will have a new born and toddler but seriously worth going to a demo.
I am using only one pan, one pot and normal oven and I can still make amazing dishes. I dont need even food processor or extra tools.
Good dish is just about a little bit experience, good ingredients and also good recipe. This is all what you need.
I love cooking and I LOOOOVE thermomix
I love that I can make thousands of dishes using only one gadget, I love that you can make 99% of the dishes that pop in your head without needing anything else (some times an oven is necessary as the final step), it doesn't take much space in the kitchen, I love that you can change the recipes or do the same dish over and over always tasting the same way, and I do think that sometimes (most of the time, when dealing with inexperienced cooks) meals really tastes better than using a "traditional" method.
I recommend it to anyone that can afford it. I only use pans for pasta and a couple of other recipes. I don't have a mixer or scale. Thermomix is my no1 kitchen utensil, the one I use 90% of the time.
Plus I don't have to stir a pot for 20 min or more for a rice dish anymore. My wrists swell up sometimes because I work a lot on my computer and Thermomix really helps me with that.
I still have my old Thermomix that I bought years ago 2nd hand for 150 Euro. That thing is from the 90s and still going strong
Good german quality right there
Cool thing about this is that you can get it on installment plan, which my mom did.
And I got to say that it was worth every penny.
This is an amazing machine that helps u out a bunch, thanks to it I even started baking myself :P
I love that he is honest.
I looked up how much it costs in South Africa and my bank account went into a coma 🏥. It shall remain an aspirational kitchen gadget for the foreseeable future 😢.
Truee. This cost me $4500(Malaysian currency) in Malaysia as the Malaysian Ringgit (M$) is 4x times lower than US Dollar.
Pricewise you have to remember that this is made in Germany and not in a chinese factory. If the latter were the case I think you could buy it for way less. Good functions also include a recipe planner for the week with an automated shopping list so you dont have to go shopping every day. It has its pros and cons but is a very capable product overall!
It means a lot to me that it's made in a factory where people are cared for better.
I don't care where it's made it's not worth the money when you got other jackets who can do the same thing or at least close to it that is the price that it should be this is actually the price that I think it shouldn't even be over the amount of what the machine is actually worth even if it is good it's not worth that much money it's a scandal a scam maybe it isn't a bad machine but there is no way that things worth that much
Do you have to buy recipes? Or how do you access new ones?
@@MilwaukeeWoman same
@@higurashianduminekoconnect1702 it matters where things are made when there is an increased risk of unethical labour being used. I often pay premium prices (especially for garments) if I can be more certain that it is ethically sourced.
Had mine nearly 2years and I love it. I take it in holidays with me.
Okay, they say in the end that you can do the same thing with other kitchen stuff, okay but it is about time saving by automatic weighing, not needing 5 pots that you have to wash after, doing multiple recipes at the same time is another time-saving, and by having an alarm when each step is done allows you to do something else in between, wich is another time saver. Is worth it if you have the money.
Who else came here from that one Tiktok video😂
mee 😂
Simply Jess me😂😂😂😂
Simply Jess me
Me 😂
Simply Jess me I had to see how throw worked
I love my thermomix.
These in Europe are around 800 ... if you think these substitute any blender, a kitchenaid ... a mixer... a pot... a pressure cooker...a scale..a sous vide... etc they are pretty reasonable. A Ninja blender/Vitamix is what? 200 dollars? A kitchen aid for baking is what? another 250/300? ... the instant pot is what? another 150? sous vide machine another 100... not to mention all the room you need for all these separate appliances
Again in Europe they are not even close to 1500 - way overprice in the US. You can even buy it used for around $400 and since they are so durable, buying used for around 350-400 is a great deal.
I have a sous vide, the instapot, multipurpose hand held mixers...I don't have a lot of space. My biggest issue with these multipurpose items is I can only make one thing at a time, but never complete meals. This looks like I can do one complete meal at a time. I do hope the price comes down because in Canadian dollars this is even more costly LOL
It has a pressure cooking option? I keep looking for some info regarding that function, but no one has stated whether it has that option or not.
Nice video. A product I was actually interested in seeing more about.
Try checking out their website or check out a facebook/instagram group to see all sorts of things people can do with this or just ask questions :)
Not sure how I feel about this, even though it is really cool, it takes out a lot of the personal touch with creating a recipe.
Once you know how it works you can make your own recepies for it
You can do just as much personal touch to with this than with any other tool.
You want something added to the sauce, you add it to the sauce. You want to have the fish at a lower heat, you add a lower heat. You want more salt you add that.. Nothing changes, it just another tool.
That's like saying a gas/electric range takes the personal touch of starting your own fire with logs. It's just a tool.
It takes away the joy of cooking 🥘,
How does a tool do that?
In my opinion, something that justifies that price point is that it does more then just a blender. If you take all the task it can actually accomplish and translate them to individual items used in the kitchen, the individual machines needed to accomplish everything the thermomix does would come at a much steeper price then simply buying this. also, it is common to buy it from a representative of thermomix, like tupperware. You'll get warrenty, bonuses and payment plans
I wonder if a lot of why Americans like it in particular because it's the first kitchen scale they own and it comes with recipes that actually include the weight.
It really depends on where you live and what your lifestyle is. In Switzerland ( where I live) I never eat out because everything is so overpriced. Having a Thermomix lets me eat restaurant level meals everyday.
This machine is more overpriced even if you are only paying a one-time payment than just going out and eating that's the problem it's not worth spending the money
If you’re using this to eat at home more frequently than eating out then it’s more affordable than you think. We don’t realize when we eat out how much we spend and many of us easily spend $400-$500 a month just eating out.
Just bought a second hand TM31. Best purchase of my life. Has me cooking now and not ordering take out
$1500....... buy a new blender buy a new toaster... buy a ice cream machine... buy a new kureg
i had one and I bought a dash cooker with no timer and it worked great
3:48 how did the part in his hair jump from the left side to the right side!??
Here for this!! 😆
You are so observant.
They reversed that shot, if you look at the bowls behind his head it goes blue to green to oven thing and then at 3:57 it shows you the whole shot and everything is normal there
Head got caught in machine.
"... and nothing else does that."
Excuse me, the Robot Coupe RoboCook would like a word with you.
I actually have the thermomix and it's amaziiing, it's totally worth it. I love it!!!!
Im a Thermomix owner and I don't know anyone who's ever regret buying one. Try and find a used one, I bet you won't be able to find this new model. I think its worth every penny considering that it replaces most of your appliances in the kitchen, and if you do the math, the money you spend on mixers, grinders, juicers, bread makers, steamers, ets, it adds up quickly. I love the time saving too. Also, every part of this machine is made in Germany, you can't kill it.
No only the money you save in other appliances but also in processed food! Like flours, icing sugar, chopped frozen veggies, jams, … and all those “food shortcuts” we use to save time in the kitchen. The Thermomix can make all of those :)
The Katering Show has a really good review of the Thermomix. It's on CZcams.
Thanks for the share. I couldn't stop laughing.
Hahaha. It’s the best.
Wet rice.
czcams.com/video/4yr_etbfZtQ/video.html WATCH IT!
Hot wet rice!!!!
I hoped that this was a professional review but was disappointed. By the end of the video I couldn't stop laughing to myself!!!
Is this some new form of the late night infomercial?
new form = telling you how perfect this machine is throughout the video and then say it's not worth it at the end.
Some people still buy it because of this review, though.
Said same thing. Really has the feel of an informercial. They get compensated in some way? And they bring in some new guy that knows all about it and sells it so hard.
@@peter-radiantpipes2800 The new guy says it's not worth the money in this video.
Should've just said Vorwerk from the beginning. As a vacuum collector that has seen the engineering and longevity Vorwerk has put behind their vacuums, I'm already sold.
I'd love to see you do Thermomix vs Bellini kitchen Master to find out which one is the better buy
I would buy it but know my family someone would find a way to break it & on top of that I we go out to restaurants more than anyone cooks in a week.
I mean I would assume products ranging for that price range would be provided with warranty.
Is being called a tall blender a compliment ?
Yes if it means he's going to destroy your insides.
So where did you get that particular cookbook?
My parents own one of these and tbh it’s one of those things that when we first got it they used it to make most of our meals now days they use it to make basic things mashed potato’s and boiled eggs
Tip:
Open a restaurant, buy 5 of these and hire one or two McDonald's workers to operate them. You'll have an upscale restaurant without the high salary chefs
It is very useful, but I had a demonstration when I was thinking of purchasing one and the food was actually awful. We threw away all of it, steamed burgers, bread and apple pie. I'm still considering of purchasing one because it has so many uses, but it won't be used for solid food. I will use it for soups, sauces, steamed veggies, ice cream, mayo etc. Also for blending/chopping
Maybe if you didn't have any cooking vessels at home, then it would be work $1,500 to buy this one item. lol
I have a Kenwood Cooking Chef mixer that was €1500. Nothing takes the place of my imagination and my Mauviel l’ heritage.
I have one and it is so worth it I use it like five times a day I love it
Does it have a lot of set recipes and are they functional and easy to follow?
That is the most insane gadget ever
and it is AWESOME :P
I have a Thermomix TM5 and also the Kenwood Cooking Chef. I love them both. For some recipes the Cooking Chef is better and for some, the TM5 is better. Even thought I have both those amazing machines, some things are better done by hand.... Well, that is just my personal opinion.
Just realized camera person is Francesca. Things you learn when the last part freezes on the credits
That risotto was absolutely flooded
"It appeals to the professional chef"
Who’s here from that girls tik tok 😂
Janet Joseph I had to watch it work 😂😂
What cookbook did they use for salmon recipe?
Who is the manufacturer for the refrigerator in your kitchen? Thx!
we have 8 of these in the kitchen i work in, they are great for sauces and custards and whipped potato. also the screens on all of them are POS and dont use the steamer just don't
It's not a million dollar question, it's a $1500 question. 😁
Knock it off, I'm single already.
This product is good for people who don’t have a large kitchen and an assortment of appliances, rather than buying a ton of products that would otherwise be required to make these dishes this one product is an all in one solution. I’m not an advocate for the company or the product, just thought it was really interesting and suggesting what it could be used for. For the person who has everything but no kitchen or experience in the kitchen this is a great product, looking forward to buying it one day :)
This machine takes us one step closer to the movie Idiocracy. What’s next ? A machine to wipe your ass ? Oh wait that already exist.
It looks cool but I'd rather spend the money on classes...
that the attitude!
nope this Gadget is wayyyyy better . professional chefs can't achieve the consistency with others . they swear by this
Every Michelin chef has one of these tough...
@@thelazypanda1232 Sure, but they use it for simple things - like WD40 uses it to keep a constant temperature and stir. They don't use it to execute an entire recipe.
@@recoil53 True
Sounds stupid but I wished I had this in my student doorm days. One can alsow breaw beer with it. 🍻
My mum has her since 2004 and still uses hers,still works,she made her own butter in it,pasta etc. But myself having one at home,I’m still not sure if I really need one,all my friends have one and they love it,but I don’t know. Even tho I had one most of my life I still don’t know how I feel about this
My husband was watching this and I was like pffft why the hell would you need that. Now I'm like....take my money! We already have an automatic coffee machine that makes lattes, cappuccino, espresso etc at the push of a button and even grinds the beans haha so if we get this too welcome to the Jetson's 😂
I'm not sure about the new TM6, but my wife and I only bought the TM5 about 3 years ago and just the other day the shaft that spins the blade completely sheared off when using the machine to create a simple smoothie. I called up the customer service and our consultant to get a replacement blade and they both said they wouldn't replace the blade because it was out of warranty and that the blade is an ACCESSORY. I'm pretty sure the definition of ACCESSORY is as follows (taken from a dictionary):
"a thing which can be added to something else in order to make it more useful, versatile, or attractive."
If I am not mistaken, the blade is the core function of the thermomix and without it, the machine is completely useless. That is by definition not an accessory. And if you are expected to pay over 100 dollars for a new blade every couple years because it breaks, then why would anyone pay for the massive over 2000 dollars investment in the first place? People pay that kind of money to get a good quality product. The blade completely shearing off means my machine is absolutely useless now. It is a massive paper weight. That doesn't sound like a good quality product.
Most good quality products also have substantial warranties. Why does Thermomix not have a warranty for the integral parts of their machines for the entire life of the machine? Good quality products also have great customer service. That's also something else I felt Thermomix was lacking when trying to get this problem sorted so my wife and I could resume using the thermomix. The customer service rep that called me told me that THE BLADE IS DESIGNED TO BREAK BEFORE THE MOTOR so that you don't have to replace the expensive motor. That is fine and all, but I was just making a smoothie when this happened. It's not like I was trying to grind a brick into dust. I am a structural engineer and while you definitely take into account ways a structure can fail, you don't say that you have designed the structure to fail under normal every day loading conditions so that you can replace it for cheaper!! Sure maybe work needs to be done on the building, but a broken thermomix blade is the equivalent of my whole structure becoming unserviceable.
The consultant that sold us the Thermomix definitely did not tell us that the blade was designed to break before the motor. If I new this, we definitely would not have bought one. How about you make this right and send us a replacement blade and take responsibility for the product you are selling?
I would contact fair trade about it and see what they have to say. Then move forward based on their advice.
I love my machine but if that happened i would be devastated and definitely contacting fair trade to see what action i can take!
Wishing you the best with it all; I hope you get it resolved.