My REAL thoughts on JETSTAR BUSINESS CLASS
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- Äas pĆidĂĄn 29. 01. 2019
- EP199: Jetstar Business Class on a Boeing 787 Dreamliner. Food service, Qantas Lounge, where to sit, pricing, and my REAL thoughts on 'Business Class' as offered by Jetstar. We're flying with Jetstar from Singapore Changi Airport (T1) to Melbourne Airport in Australia.
I've flown Jetstar Business Class twice now, this travel vlog looks at the product and I share my thoughts after the flight. I'm a pilot and frequent flyer, if you love aviation and travel stories be sure to SUBSCRIBE to the channel for regular videos.
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Some great comments comparing Jetstar Business Class to Qantas Premium Economy. FYI for pricing (MEL-SIN rtn): JQ Biz is around AUD$1600 and QF Prem Economy can be between AUD$1500+ (sale price) to AUD$2900+ (PE Saver Fare) to AUD$3200+ (PE Flex Fare). So if you can get Qantas on a sale, it's comparable on price. Else, would you pay a bit more for Qantas Premium Economy compared to Jetstar Business Class?
Another great video, I agree it looks just like a PE seat.
I prefer jetstar as qantas customer service on flight is beyond horrible
You hit the nail on the head, Stefan. To me, it's also all about the seat itself and associated aspects such as leg room, privacy, comfort, etc. Everything else is peripheral, or simply icing on the cake. Take care and keep up the good work!
Such a great analysis and price comparison between QF and JQ, Stefan. Really enjoying how knowledgeable you are and how professional you and your videos are (as always, excellent editing, audio footage and post production). Cute family too!
Haha thanks, I do love travelling with those two.
Youâre a brave man! Glad it actually left! Too many cancellations though itâs a good LCC option. Love your videos Stefan đ
Great vid, Stef. Having flown JQ many times overseas whilst I lived in OZ and most recently last Winter/Spring in Oz on holiday, I agree that JQ biz class is more akin to QF premium economy. Nothing against JQ because it is a discount airline and, therefore, my expectations were properly adjusted. I like the 787, the crew provides decent service and the arrival is on time. The seating is less than optimal even in biz class and the plane is very cramped. Keep the videos coming. Safe travels!
I love the trips you and Jackie take!
Youâre lucky your flight wasnât delayed or cancelled. Jetstar guilty of that a lot
Yeah got that cancelled once in Adelaide... due to a very short storm, and since I was in a rush and got something to do the next day I took a Qantas
Flown them no more that 15 return and been delayed or cancelled 3 times
Yep. I don't fly a great deal but every one of my Jetstar flights have been cancelled or changed. I've given up, gone back to Qantas.
Amazing video Stefan. I've flown Jetstar Business Class from Honolulu to Melbourne and the crew were absolutely amazing but I do agree with you it is not a business class product. Seats didn't recline and wasn't given a menu for the flight we could only choose from the economy menu which was a bit weird. I wouldn't fly with Jetstar Business again unless I was given an upgrade ;)
Totally agree Stef itâs a PE product but priced as such helps. Used to be called Star class years back to avoid raised expectations. Certainly better than biz on a 737 to DPS if have the choice. Thanks for the great vids as always.
Hey Stefan. Enjoyed your video! I have flown both Jetstar Asia (DRW-SIN-DRW, video on CZcams, and PNH-SIN) and Jetstar Australia (DRW-DPS-DRW, returned yesterday, video coming). I generally enjoyed the Jetstar Asia service more than the JQ Australia. Great food, great crews and a pleasant atmosphere.
Just a note though, the DRW-DPS-DRW service was operated by an Australian tech and cabin crew. I was a little surprised, I was expecting an overseas based cabin crew for this sector. A few years ago I travelled ADL-DRW on JQ81 (essentially a domestic flight), which continues as JQ83 to DPS, and that had a foreign based cabin crew.
Keep the great videos coming, I really enjoy your channel!
Great video, thx a mill.
Jetstar âbusiness classâ is great bang for buck! It is as you mentioned more like premium economy but with an important difference - more generous luggage allowance! 30 kgs checked baggage plus x2 bags with 7 kgs carry on.
You get that with Qantas flying economy
Great video mate. My family and I often fly LCCs like JQ and TT for domestic travel but mostly stick to full service ones for international. Contrary to many people's apparent beliefs after taking one flight with a LCC, I actually don't find them all that terrible at all. We've flown JQ and TT pretty much since they both commenced operations and have never had a major issue. Sure we've had a couple of delays at times or whatever but nothing awful or out of the realms of what we've had on full service carriers too. Crew are fine and always very friendly. I think it honestly just comes down to you get what you pay for. Get a cheap ticket, expect cheap quality.
Totally with you that it's really a premium product, which begs the question. How does it compare price-wise to Qantas Premium Economy for the same flight?
I find the hk to Sydney fights with Qantas to be quite brutal aswell. One leave at 7 landing around 6. And a second about 2 hours later. 9 hours. Double meal service. I normally only get about 2 hours sleep max if any. That is a killer flight.
Ok enjoyed your comparison, I have flown jetstar economy to Honolulu. I found there service both at the check in at Melbourne and on board plane was exceptional, felt comfortable and food was great and fresh. Yes you do pay for extras but that's a low cost carrier you have to wear, but I was very impressed. Yes id like to try there business class as I have flown Qantas business.
Finally a reviewer who doesnât go all gaga over a free glass of usually inferior champagne or a bit of caviar! I always think some of the vloggers must come from deprived backgrounds to be so impressed. You are so right to value seat comfort, space, reasonably good food and good service as much more important on long haul flights. Good review!
Well Done as always
Hay Stef. Great video as always! Are you going to be posting any Vlog vids from your stay in Singapore?? Or have I missed them?
Thanks Ashley, I didn't end up filming videos in Singapore. Kinda spent the time riding eScooters with my daughter and hanging with friends instead (bad vlogger I know). But so much new content planned for the next few weeks, stay tuned!
Jetstar have just announced flights to Seoul and managed to score a return business class flight from the Gold Coast to Seoul for a few dollars under $1000 which isn't too bad. Flew them to Tokyo years ago on the old A330 so know what to expect.
Premium economy at best Stefan. Could not agree more and for the price and the length of the flight well worth it...but with an aisle seat. I may be able to help you with "Special Services Lounge" . On a recent flight from London to Melbourne I was in the Emirates lounge and needed to get some Perfume for my sister in law. The lovely girls on reception told me the quickest way from the lounge to Duty Free was through the Special Services lounge. So off I went and found the entrance and saw quite a few people either in wheelchairs or on walking frames etc. They go to this lounge (no food or drink by the way but water provided) after check in and then airport staff collect them and take them to their gate on a buggy. So I assume its an area where all passengers who need help are sent and then collected to head to their flight! Looking forward to the ATC "exclusive"!!! Hope you had a good break!
Having flown recently in Cathay's PE to Hong Kong I would tend to agree that JetStar's Business look much like PE rather than business.
That definitely comes across more as a premium economy than as a business class product. Reminds me very much of TUI Premium Club on their 787s. Qantas premium economy doesn't look that much more expensive, nor Singapore premium economy... So that's a tough one to work out!
Yeah it's a close call hey? I think JQ Biz vs QF Premium is probably the right comparison to make.
No experience with Jetstar because they don't fly to ZRH....
I am looking forward to your next videos, Stefan!
Great video mate, did you know ? That nick Priest ( you tuber ) is a pilot for Jetstar on 787
They look like premium economy
Melbourne Trains Vlogs hey dude I watch ur vids and also Iâve seen ur comments on The Train Man
Jetstar must be the best budget airline maybe its the only budget airline i have flown but my economy flights were amazing hoping to try their business class one day
Iâve flown their business class dozens of times Melb to BBK return and never had a problem.. luckily Iâm sure
really like your comments. Especially handy for those of us who wish to travel business class but have to save for it and would like to know if we pay for what we supposedly get. Thanks
used Jetstar dreamliner in economy from Melb to Phuket and it was very squashy and the food was not very good that you had to pay extra for. It feels like a very budget airline, more than they used to be.
We flew from Phuket to Sydney in Jetstar Business. The service at checkin was excellent. We were escorted by staff from checkin through priority security and outgoing passport control through to the contract lounge which was small but had table service for drinks and ok food selections. We had row 1 A/C but unfortunately parents with baby were in row 3 and the other side with bassinet was already occupied by parents. We were asked if we wanted to move. I stood my ground but then realised the last thing we wanted was an unsettled baby on a night flight so we moved to row 3 in the middle. The crew were Thai and were excellent. They could easily work any full service airline, Qatar, Emirates or whatever. I know they get paid less but I understand it is comparable for their colleagues on other airlines with Thai crew bases. Because we moved for the parents we were thanked by a bit extra service and I was given a bottle or two of wine of my choice when we disembarked as a thanks. I totally agree with the âBusiness Classâ title being optimistic. It is a better Premium âeconomyâ than other long haul LCCs provide imho. Probably up there with QF Premium but I have not tried that. Anyway lovely video and good insights to the SIN experience. I totally hate that at the gate security. I really enjoyed going to LHR via PER recently to avoid the long tiring walks in that overrated airport and grumpy security staff in SIN (nice QF lounge though).
Just saw on Nikos wings that you will be flying in to Fun 'n Sun with him . Looking forward to that.
Great video.
I have flown Jet Star Business from SGN TO MEL
Good:
Priority Boarding
Slightly better service than regular economy
Wider seat than normal economy
BAD :
Footrest is useless
Not much variety in way IFE
Choose jet star business over full service economy
Pick a PE Qantas or Singapore over Jetstar business.
I think the 787 makes a big difference in flying 7-8 legs etc. We flew 787 BNE-DPR (Bali) by day and it was a pleasure in economy. By night It might not be the same without that little bit of leg room and recline capacity.
Jetstar Biz is comparable to Scoot Biz Same configuration, same offerings just about. Your comments are fair. I enjoyed OOL - SIN on Scoot Biz in row 1 A & C which was a daytime flight so sleep space wasn't important and I picked it up on sale for $349- one way. I wouldn't fly either unless it was in Row 1 because of the seat recline and lack of isle access as you mentioned. Similarly I wouldn't fly either on a night flight where I wanted to sleep. Air Asia X has a better seat and overall space which can also be had on sale at very cheap prices which although they are angled flat seat, the cost factor makes up for it. Cheers.
I think the Jetstar Business class equivalent would probably be Scootbiz, as well as SQ and QFâs premium economy product. Do try them out as comparisons - I like SQâs premium economy the most đđœ
I've done a number of long-haul flights in Premium Economy (Air Canada, Air New Zealand) and thought it was good bang for the buck. Not as much $$$ as Business or First, but a lot more comfortable that Economy. I'm 6'1" and appreciate legroom. :-)
I am off to Sydney next week if is my first flight with Jetstar it is economy class will let you know what I think when I get back.
Hey stef yet another question lol
But do u think the Australian Air Force Cadets is a good low cost way to learn to fly I have just started in the AAFC and wanted to know what you would think about it
Cheers also I love ya videos they r đ„
Even AirAsiaX's Flat-bed reclines to at least 160 degrees, and yet they still don't call it 'business'! Mutton dressed as lamb, Jetstar!
Couldn't agree more, premium economy at best!
My buddy lives in Gold Coast and has property there. He said I can stay there for the cheap if i ever go there...he always recommended JetStar but i dont know I can afford Biz class...unless it's like JetBlue's Bizclass and its just like 600$ lol
I think the same about the majority of American carriers. They sell business and first class seats that basically equate to what a Premium Economy seat is like on Qantas. Same applied on a recent American Airlines first class from US to Mexico. No entertainment, no premium lounge at the airport and no flat bed. We really are blessed with good quality carriers in Australia.
Whatâs the price of premium class Q return service?
You said the product couldn't be compared to any other carriers in or out of Singapore, but it can be compared to scoot's business class.
Yep spot on
Funny Evan though it's called business class in my mind always thought it is as good value Premium Economy class ticket
We are in the U.k. ATM
We flew Cathy Pacific
Premium Economy into Heathrow (we normally fly into Birmingham)
Reason was price point we saved Au$1000 on ticket price!
more than covers the car hire
On that note we got a free upgrade on car hire just because we are returning customers
(Heathrow has a large selection of cars hence best upgrade ever)
Oops gone off topic but we look at car hire as an inclusive travel price on our U.k./ Europe trips
Very happy
Have been offered $200 upgrade to business. There are 2 seats left in row 1, so that's a bonus. Where is the IFE in row 1? We paid $199 return Brisbane to Bali so extra $200 pp makes it still very reasonable but I'm just not sure with so many mixed reviews. Thoughts? Also, is the tray table able to be moved forward, further away from you?
I paid ÂŁ7.50 once for a 2 hour RyanAir 737-800 flight from Liverpool to Palma and I was the only passenger on the plane. I thought that was a good deal. The seats don't recline though. :P
Did you get a seat on the Qf 747?
I fly jet star Melbourne to Bali and its is good no cancellation
This looks like my Singapore airlines economy experience
It's better than economy for certain, but business class it ain't!! đđ
Well in summary, if feels like a Jetstar
The low cost carriers in Europe that have the same seat are promoting this as Premium Economy(For example Norwegian has the same seat and Its called PE)
Still love the BA Business Class video. Like how can you call this business?! Itâs the same seat as economy đ€Ł
You pronounced Singapore and Changi perfectly
It's a Premium Economy product with a name of business class. They really should just call it Premium Class or something like Norwegian do.
Thanks Stef for your honest and comparative review . I havenât flown Jetstar Business , just Economy , but I have to say after viewing your video .
, Iâm probably unlikely to do so . I think the nearest comparison would be a Scoot Biz experience . The aircraft is the same type , the seating is exactly the same , both in pitch and width , the recline looks about the same too , and of course the route is the same one also . I just did a fare comparison for a mid February return flight from MEL-SIN , and the Scoot Biz offering came out at about $1200 . Thanks again Stef , love your videos mate .
I'm looking at business class from USA to Auckland NZ I have no desire to fly Jetstar as their business class looks no different than coach. Thanks for the video as i define the seat as what business class is. For 400 more dollars I will get real business class
I agree.it is premium economy not business class as that's what it was like on Air New Zealands premium economy but Air New Zealand was excellent.
The Virgin Australia 8 flight is in my opinion more brutal. Leaves LA at 10pm and arrives into Brisbane at 6:30am. In economy if you can't sleep you are basically awake for 14 hours
I have flown to Tokyo from the Gold Coast I hated it because my chair wasnât reclining and it was a overnight flight and to be honest I rather fly Premium economy if not economy with qantas
Flown Jetstar in Economy Domestic in NZ. Honestly not too bad, considering the other option is NZ and their seats aren't that much better. For the cost worth it. Service wise Jetstar ranks up there with LCCs...try flying Scoot đ€Šââïž
Totally agree, and itâs worth the extra money to fly a National carrier! I will only fly the majors or fly my own plane.
I'm Foxie Dog and my human mom son has a Cirrus 172 , so woofy never has to fly under. And I get anything woofy wants to eat, almost. Are you a fur cousin? Woofy thinks us fur kids have it made! đ©
Foxie Dog lol, well now thatâs a first. My pup is named is Buster and we fly a TBM 930! Never have been in a Cirrus, but our hopes are to go into a Phenom 300 next! Just as soon as possible.
I have flown in economy from Honolulu return and find it a great value from A to Be, bring my own food, eat a toastie and all good, Qantas on this route is way too expensive and out of control imho
I flew from Melbourne to Honolulu economy very uncomfortable experience. Definitely donât want to do that again on long-haul flights. The IFE monitor almost touch my face when someone in front reclines their seat. Managed to get an upgrade to Business class from Honolulu to Melbourne.
Yeah the recline is really close to the seat behind, that was probably my least favourite part of the experience.
I think itâs similar to premium economy without flatbed.
So who gave you the dental kit?
Hmm, Iâm not too sure. For me I feel like I would have just gone Economy and saved the money for further business trips such as Melbourne to London or something like Melbourne to New York. Either way stef, great video and I liked your take on the matter!
I don't think we'll fly JQ Biz again exactly for the reasons you stated. There are a few other options with cheaper fares and potentially better seating that I'll be trying over the next few months, so stay tuned for that as well. Thanks mate.
Stefan Drury no need to remind me to stay tuned! Iâll be here for sure!
IMHO JQ's 'Premium Economy' equivalent is more like PE on a premium carrier, and certainly not the equivalent of business class on any of the premium carriers.
Debatable whether for 7 to 8 hours its worth the cost as you can settle into economy on a premium carrier quite well, just get in early and choose the best seats, and buy yourself a lounge access in one of those lounges wher eyou can pay to enter
Unless its a special ocassion I'd personnaly pay ECO and use the savings on a premium hotel at the destination where savings add significantly more value and the pleasure lasts far longer; on the flip side if cost is no object, (or the compnay is paying), then pay for a true Business Class or First seat where you can lie flat and sleep well in much more comfort.
When flying your safety is the biggest concern, it doesn't really matter where you sit
Same comments can be applied to Virgin on their 73H aircraft Business class from Melbourne to Nadi; except that Virgin was more expensive and that for a 5+ hours only flight. Departure drinks were sparkling water or orange juice and the food choice was very limited. The seat was very unfonfortable and the crew, although pleasant, was short on numbers, meaning you hardly saw your Business class hostess when you wanted attention, because she was helping out at the back ! And to top it, you did not have access to a Buisiness class lounge at Nadi airport, being accessible for Fiji Airways passengers only.
Looked like premium economy to me.
Hi Stefan,
Your a tall guy, how was your leg room?
I'm only about 5 foot 6.. Muahhahahaha
Cheers,
Rik Spector
Yeah I'm 6 foot 2 so whilst there's more room than economy, it's still a little tight especially during the night when you're getting tired and just want to sleep. Thanks Rik đ
27k!
Alway good for a status run, but not good for trying to impress your Missus if for the first time you are traveling business.
Wonder what 1st class is like on Jetstar ?
They don't have one. Only business and economy.
I think comparing JetStar Business with Qantas Biz fares is wrong. You should have compared jetstar biz with other premium economy products. Good video.
A Jetstar Biz vs Premium Economy on other airlines is a good idea. That's the comparison I was making with the product, so it would be a smart idea to compare on price as well. Thanks Viraj.
The problem is though Jetstar markets it as a business class so naturally youâd be comparing it to business class in other carriers. They really should be marketing it as a premium economy
Qantas management just donât understand what your saying.I was so annoyed one day with a seat in my lap one day I went for a walk Sig
Fourth
Element of the periodic table is beryllium
Which country is Jetstar based in ?
Australia. Their the low cost arm of Qantas.
Premium economy at best. Not even 1990s type business class.
I saw this and thought- Jetstar Business Class- there's an oxymoron! I flew with Jetstar once- and would never fly with them again. They destroyed a minutely planned long weekend trip with all manner of bookings. They made us queue at a gate for three hours (with no seating) took off three and a half hours late (they were doing maintenance on the plane at the gate (?) and by the time we finally arrived our dinner bookings, ferry transport and mini bus transfers (all paid for) were long gone as being a reality. The counter was staffed by 16 year olds who were busier comparing nail polish and dates than attending to anything we asked. It was pathetic. Then there was the plane. It was cramped- no food- no reading material - no monitors - nothing going on. Seats were from some ex-soviet airliner - like I said- Never again! I was a Qantas Gold card holder for years and I thought- wow- flying has come to this!
Twice Iâve purchased return business class fares to Europe for approximately $7500, twice Iâve had to endure Jetstar â business classâ on the first leg Mel-Sin. Unacceptable when paying full fare business prices.
CSER D wow thatâs terrible. Iâve used a company called flatbeds.com out of Adelaide. They have a huge range of fares. Cheapest was Malaysia and Oman Air 2 stops but as an av geek I loved it. About 4700$ I think.
Oh no I didn't fortunately. !
Can Jetstar Business Class give you Qantas lounge
Only if you buy the 'Max Bundle' add-on. The standard business fare won't get you into the QF lounges.
Air NZ premium economy is far superior to Jetstar business in almost every way. I cant see why people would even fly it.
James Clarke personal choice mate, Air NZ isnât all itâs cracked up to be!
I'd be interested to hear about Flight Schools.
Melbourne to London that the worst
You know what they say. Once you've flown (J) etstar you never go back, And you won't.
Its not real business quantus is business but hey its half the price so its a nicer premium economy but its great compared to econemy which i will not stay in for longer then two hours that sucks folded like a crab
Not worth it. Service was average and the air con leaked all over my legs.
Real thoughts on the carpet at Changi...not great!!
Haha, my airport carpet vlog is out tomorrow... At least it hides most of the spills.
That is so not business
JETSTAR THE CANCEL AIRLINE!!
I fly all over the world. Without a doubt Jetstar is one of the worst airlines going around. Of all the Jetstar flights i have done including Thailand, Singapore, Darwin, Melbourne, i have always had problems checking in, and the walk into Melbourne terminal is dismal to say the least. Dont even start me on Avalon...I find RyanAir and Easyjet much better, and that is saying something! Needless to say, i do everything possible, including paying more to fly on other airlines, just to avoid Jetstar. I agree that the Asian crew and staff on the ground are fantastic and try to help, but are limited in what they are allowed to do. Australian crew and staff are generally ( not always) disinterested and unhelpful. My best and worst experience of Jetstar service were both out of Darwin Airport. What a contradiction!!!
Jetstar charge the same as other proper Business Class. What a rip off. Shame on your Jet Star.
The Jetstar ticket would be a max for me since Macron is scraping money from my retirement pension ! 120 euros per month which he is now picking !
Good...keep voting for him.
What kind of filthy animal brushes their teeth on a flight.
Tooth brush & face mask on the counter in the toilet! Straight to the mouth!! Are you serious..đłđłđłđł.. ill never watch a video of yours again..
Oh no, not the middle seat! đ