This tutorial carefully outlines how to easily initiate returns, refunds and exchange items from your Clover device. For more information visit us at www.kispayment...
So you don’t have to use the clients card and swipe it or what cause I haven’t been able to give back a refund any of my customers yet. I usually end up giving them cash because it doesn’t go back on their card when I try to refund it manually.
Be sure to tap ORDERS even if it says there are no orders because tapping REFUNDS when doing refunds wouldn't make sense.
So you don’t have to use the clients card and swipe it or what cause I haven’t been able to give back a refund any of my customers yet. I usually end up giving them cash because it doesn’t go back on their card when I try to refund it manually.
Terrible explanation!!