Great instructional video for this system! Just got a job as a server, and have not worked in restaurants in a while, so getting good instructions like this from different types of systems helps so much! Thank you for taking the time to post this!
Im trying to get the hang of this. Never been a waitress before but Im required to use this system. I need more than one day training. I feel the more I practice, the better I'll get .
It’s important to use the add customer instead of add note because you can collect customer data. You can then look at past orders, make notes for no-shows and do text marketing.
We're a small pizza shop and I would like to change or add the selection for an order. As in dine in, take out, pick up and deliver. Can't figure it out. Any suggestions would be greatly appreciated
Oh question: did you buy your equipment or does Clover give you rental etc and can the equipment be bought on Amazon? I'm trying to figure out what POS system is better for my food trailer. Thank you
I'm so stressed about this already. Today will be my first time using it at the restaurant, i am a waitress and today is the busiest day of the week 😬🥴🥴
Hi, Just wanted to say thanks for sharing and making this content. I have one question. My client's Clover station is displaying another language and it is hard for me understand dutch. but can you tell me how to change the language setting to English please?
Right, so unfortunately, the system does not have a future order feature. What we normally do for future order is to place it in at the time order is taken, then immediately write on printed ticket “pick up” or “ready by” time and personally inform kitchen staff. Our kitchen staff would then set “future order” tickets in its place, separate from “live order” tickets and prep it closer to the set time. Hope that helps!
I just got my first job I am trying to figure out if someone pays with cash let’s say the orders $10.62 and they give you a $20 does the register have you type the amount of cash they give you and automatically tell you how much change to give them?
@@cheftriplez9110 do you know where it is located in the cash log tools in clover? We have the physical receipts but it does not show on the cash log for the entire day. We are looking at the total for the day but it is not appearing. 2 customer orders who paid with apple pay are not showing up.
When cashing out, you would just be taking out the cash sales for the day (found under reporting). For us, the starting cash-in money stays in the drawer (only the cash sales withdrawn)
It's funny how a company holds a small companies money and not release the funds that belongs to the company for no reason putting some small locally owned businesses at risk of closing. Companies like this should be federally investigated. I think everyone should get the word out on these guys and warn others to not use their systems until they start following moral legal and ethical business practices. Some businesses out there I just trying to survive and some that did make it through covid using whatever resources they could to survive and then they have a point of sales system in place like these guys who are like those people that steal catalytic converters off your vehicles, they look innocent at first doing nothing wrong and when your back's turned they steal right out from under you. Shame on you clover, shame
Great instructional video for this system! Just got a job as a server, and have not worked in restaurants in a while, so getting good instructions like this from different types of systems helps so much! Thank you for taking the time to post this!
Thanks for support!
Thank you for taking the time to put this together! It was very helpful!!!
Thank you for support!
Thank you! This video helps a lot! You were very understandable!!
So glad I found this video..so helpful since I'm new to the clover..👍
So glad found this came to work change card machine and left alone this video helpful
Im trying to get the hang of this. Never been a waitress before but Im required to use this system. I need more than one day training. I feel the more I practice, the better I'll get .
So glad I found this video, ❤
Thanks for support!
It’s important to use the add customer instead of add note because you can collect customer data. You can then look at past orders, make notes for no-shows and do text marketing.
This was a great overview 🎉
Thanks for support!
We're a small pizza shop and I would like to change or add the selection for an order. As in dine in, take out, pick up and deliver. Can't figure it out. Any suggestions would be greatly appreciated
AMEZING and Good vdo
Thanks for stopping by!
Thank you!
Your’re wellcome
Oh question: did you buy your equipment or does Clover give you rental etc and can the equipment be bought on Amazon? I'm trying to figure out what POS system is better for my food trailer. Thank you
We rented, thanks for support!
I'm so stressed about this already. Today will be my first time using it at the restaurant, i am a waitress and today is the busiest day of the week 😬🥴🥴
But if you knew already clover much easier than ather pos
How'd it go?
@@gerardomorales4078 actually better than expected i had mentally prepared haha but second and third time was stressful idk why!
Thanks for asking
When you are cashing out? Do you have to Talley up all cash transactions in order to open drawer?
Thank you so much, Sister.
Really, its very helpful.❤❤
Thanks for support
Hi, Just wanted to say thanks for sharing and making this content. I have one question. My client's Clover station is displaying another language and it is hard for me understand dutch. but can you tell me how to change the language setting to English please?
I’m so sorry l’m just starting to use this pos, still learning.
Can you color code the stations area or table so distinguish the areas
No unfortunately, no color code feature that I know of
Can you program any thing like for a small engine repair shop - fuel sales ect ?
I’m not sure about that, ours is the counter service/restaurant program. I would check directly with Clover though.
I think square interface is more user friendly
Can the currency be changed or it is always in US Dollars?
Depends where you bought it. If you bought your Clover in Germany, it’ll be in €. If you bought it in the UK it’ll be in £.
Need to go way 2:46 slower so we could take 📝
Nice Chef!
Thank you beli!
@@cheftriplez9110 Keep a great Work Chef!!
I will, thank you beli!
what's the easiest way to start a customer's tab for future transactions?
Right, so unfortunately, the system does not have a future order feature. What we normally do for future order is to place it in at the time order is taken, then immediately write on printed ticket “pick up” or “ready by” time and personally inform kitchen staff. Our kitchen staff would then set “future order” tickets in its place, separate from “live order” tickets and prep it closer to the set time. Hope that helps!
I just got my first job I am trying to figure out if someone pays with cash let’s say the orders $10.62 and they give you a $20 does the register have you type the amount of cash they give you and automatically tell you how much change to give them?
Yes
@@cheftriplez9110 thanks for the fast reply!
No problem, thanks for support!
Hello the apple pay transactions is not showing up in my log, is it located in a different place?
We do have apple pay, yes different place!
@@cheftriplez9110 do you know where it is located in the cash log tools in clover? We have the physical receipts but it does not show on the cash log for the entire day. We are looking at the total for the day but it is not appearing. 2 customer orders who paid with apple pay are not showing up.
Under Reporting, it falls under credit card/debit card depending on the type of card the customer used. Hope this helps.
How to add table not using clover dining
Unfortunately you can’t do so without clover dining
How to use
So, when you cash out you have to take out starting money and deposit that too, I don’t understand.
When cashing out, you would just be taking out the cash sales for the day (found under reporting). For us, the starting cash-in money stays in the drawer (only the cash sales withdrawn)
How do you get tips out to your employees?
@@cheftriplez9110 do you pay your employees through clover? And just add the tips onto their check? Sorry I just got clover today.
Oo sorry misunderstanding, yes definately, l pay them every two week, thanks for stopping by!
I have been taking out the tips every night is that okay?
Lol your employee used sundanese language to talk to each other.
Blm kursus sunda mas bro, jd saya blm ada temen nih klu ngomong sunda
It's funny how a company holds a small companies money and not release the funds that belongs to the company for no reason putting some small locally owned businesses at risk of closing. Companies like this should be federally investigated. I think everyone should get the word out on these guys and warn others to not use their systems until they start following moral legal and ethical business practices. Some businesses out there I just trying to survive and some that did make it through covid using whatever resources they could to survive and then they have a point of sales system in place like these guys who are like those people that steal catalytic converters off your vehicles, they look innocent at first doing nothing wrong and when your back's turned they steal right out from under you. Shame on you clover, shame
Okay but also give people alternatives so they choose something else
Tell us more... what are you talking about
They took 6000 out of our drops over a 3 month period said it went to the irs for some reason don’t use them!!!!!
Oh no! Sorry to hear that! Thanks for the input!
How did you catch it? Did you owe the money?