The Difference Between Refunds and Voids on a Clover POS

In this informative video, you'll have the opportunity to learn about the distinctions between refunds and voids when using a Clover POS system. Refunds are typically utilized when a customer wishes to return an item or is dissatisfied with their order, and can be executed through either the Orders app or the Transactions app. On the other hand, voids are transactions that can only be performed on the same day prior to funds being deposited into the bank account. These can only be processed via the Transactions app and are utilized when an error has occurred during the transaction process. Additionally, the video provides helpful tips on how to allocate different permissions to employees and managers for handling refunds and voids within the system.
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The Difference Between Refunds and Voids on a Clover POS
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If I accidentally Voided an order, what do I do?