Angela Tamborra Hi Angela, I also purchased a used 830 and wonder if you have experienced an unresponsive screen with this machine. I have tried recalibrating, which worked in the past but not now. Thanks for any advice you may have.
Hi, I've been in touch with Bernina regarding the bobbins ( Bernina 830 ) that wear out they have told me that the bobbins are not under warranty . It's due to tutors with long nails! My nails are very short! They are going to send me 10 out of goodwill which I am very grateful for , but surely bobbins are meant to last longer than these. Many thanks for your honesty appraisal . Xx
Lorraine Brettle they are wrong. Bernina of America warranties hundreds of bobbins per year from our store alone. That being said, the new bobbins last much much longer than the earlier batches. Your new bobbins should last a lot longer.
Many thanks for your speedy reply. I feel as if I've been fobbed off by Bernina. I have over 40 bobbins that I alternate, I do not treat them dis respectively . When you have invested in a top of the range machine you expect it to last. Unfortunately I've had several problems with it, mainly the bobbin area. It's running smooth at the moment so fingers crossed it will stay that way. I do appreciate your comments. Xx
I have a Bernina 200 Artista bought new when they first came out. My question which I am having difficulty finding the answer is... Can I still download from a PC to the machine designs. I started college and only had time for many years to use the main sewing functions. Now I would like to start using the embroidery function and am not sure where to start as I am sure the firmware is outdated and not sure what operating system if any it is compatible. Any help is appreciated. The Bernina here locally just totally confused me over the phone. I don't think he was sure himself. Thanks in advance.
Your machine needs to be updated by your dealer. The update will allow you to use Bernina USB sticks to transfer designs from your computer to your sewing machine. A lot of headache is saved by not having to connect your machine directly to your computer :). Hopefully your dealer is familiar with the update. If not, have them contact Bernina of America to find out what they need.
Hi there, did you found any solutions to your questions?! Also discovered a brand new artista 200 from my mother just laying around in storage and would like to put it to work
@@berninaboys100 That is good advice. Dealers rarely seem motivated to provide this kind of support. They would rather sell you a new machine after letting you experience absolute frustration over these issues hoping you will just give up on a perfectly good machine. Most people do not realize that Bernina has a lot of influence and power over the dealer, Bernina can give ith and Bernina can take ith away, ie. their rights to the dealership.
I updated my 790 only to get an error message and the machine keeps asking me to restart it, which I have done several times! Off to the Bernina store today to get help. Anyone else have this problem?
Bernina is telling me that for my machine the firmware can only be updated with the use of a memory card (my machine is embroidery only). I don't suppose you happen to know if there is a way to upgrade the firmware with a thumb drive for the Bernina Deco? And if not, why on earth did they not make it an option to upgrade the firmware with a thumb drive for goodness sake? I would have to purchase an obsolete memory card, and an obsolete memory card reader for my computer, or find a dealer that has those things (which no one seems to have anymore). This should be a 5 minute process but I have been dealing with bernina for 2 weeks now. Also, are there publisher notes that detail what is in each upgrade? I could only find the publisher notes for the most recent firmware upgrade (ie. update so I can have the Portugese language on my machine which I don't need). Bernina is telling me the upgrade is required in order to be able to have files read properly by my machine if I use their software, but I feel rather unconvinced at the moment as any purchased file that I have been using on the machine works fine, only files I create from their software are giving me problems on the machine. They insist that this is because the firmware needs to be updated but they haven't given me an explanation as to what occurred in the upgrade that gives them cause to think that is the problem. They have been nice but not very forthcoming and it feels like I am being given vague unhelpful responses to my questions about this.
I have a 1630 model.It has a 4/5 hole adapter on the side of the machine. Is this something I am able to use for a firmware download? If so would it run directly from my computer via cabling?Haven't checked Bernina.com yet to see if my machine even has updates. Thanks
ML Nags unfortunately Bernina no longer supports this feature if the machine. Computers have come so far since the late 90s that it would be hard to find anything compatible with the original software.
I was updating Q24 and Qmatic - I removed the USB stick too soon on the Q24 sew head and now I can't get passed the main logo,...it keeps going from logo to blank screen, how can I fix this?
If you know (but I think you do)) tell me please how can I update or reboot my BERNINA artista 170? Because I didn't find any programs on the Bernina's official site...
I am new to Bernins, I purchased a used artista 200 machine and it has 86% memory free. But I try to load a design and it says memory to low turn of machine and restart to fix the problem. I do that but problem persist. Any ideas on how to fix this ?
You said it was important to use a Bernina stick. why? I have several brand new blank thumb drives. I don't have a Bernina stick other than the ones that came with my machine, and they have a ton of important files on them.
Not all sticks are compatible with Bernina sewing machines. The main problem is having a stick that is too big. You want to be sure to use a USB stick that is 2 GB or less (very small and hard to find). If its too big then the machine has trouble reading it. Sandisk is usually the best solution to save money from buying a Bernina stick. If none of your sticks work, you can copy all the files from your Bernina stick onto your computer, put the update on the stick, then put the files back on after you have updated your machine. Hope this helps :)
@@berninaboys100 Wow, that is so weird, seriously weird. I literally have to use the iPod Shuffle that I bought my son about 15 years ago to transfer files to my machine cannot handle the large amount of memory on any USB stick that you can buy today. Is that because the motherboard in these machines is that limited? I assume that you are referring to all makes and models in your answer. I had no idea that is why Bernina sells their own USB sticks. Btw, they are saying that the memory stick they sell today is 16gigs so its no longer 2gb. They have sold and marketing different ones over the years so it appears to vary depending on when you bought your machine: www.bernina.com/en-US/Accessories-US/Sewing-Accessories/Supporting-Sewing-Accessories/USB-stick And there are plenty of 2gb thumb drives out there still (ebay, amazon).
Did you get in touch with your dealer Susie? If they can't help you, Bernina is obligated to respond to you. That is what I have been learning from my experience. I got in touch with them through their software customer support email.
Tanya Townsend each update is different. Often it fixes software glitches. Sometimes it adds new features or new stitches. I strongly suggest always being up to date with the firmware.
@@berninaboys100 What do you mean by software glitches, as we are referring to a firmware upgrade here. Do you mean that the upgrade addresses issues related to Bernina software so that the machine will be operable with newer upgrades of Bernina software?
I have found that there are "publisher notes" for the most current upgrade that will tell you what the upgrade includes, but I have not been able to find a history of all the publisher notes for every version of the firmware upgrade, and when I ask Bernina they do not have that information or are unwilling to share.
hi there bernina boys .. it is me again. i urgently need firmware for bernina artista 630. there is no place in uzbekistan to repair it. i am not a ordinary user. i am actually programmer and i am sure i can deal with it. if u could help me i would be very thankfull
Bernina Boys how can i repair it if official Bernina website and you guys don't provide me with the firmware??? my mom asking me to repair it for months... help not for me but for my mum. pls.
Just purchased a ussed Bernina 830 LE, my very first embroidery machine and I must say your videos are very helpful. thank you!
Angela Tamborra Hi Angela, I also purchased a used 830 and wonder if you have experienced an unresponsive screen with this machine. I have tried recalibrating, which worked in the past but not now. Thanks for any advice you may have.
Hi, I've been in touch with Bernina regarding the bobbins ( Bernina 830 ) that wear out they have told me that the bobbins are not under warranty . It's due to tutors with long nails! My nails are very short! They are going to send me 10 out of goodwill which I am very grateful for , but surely bobbins are meant to last longer than these. Many thanks for your honesty appraisal . Xx
Lorraine Brettle they are wrong. Bernina of America warranties hundreds of bobbins per year from our store alone. That being said, the new bobbins last much much longer than the earlier batches. Your new bobbins should last a lot longer.
Many thanks for your speedy reply. I feel as if I've been fobbed off by Bernina. I have over 40 bobbins that I alternate, I do not treat them dis respectively . When you have invested in a top of the range machine you expect it to last. Unfortunately I've had several problems with it, mainly the bobbin area. It's running smooth at the moment so fingers crossed it will stay that way. I do appreciate your comments. Xx
I just updated a Bernina 880SE using a generic 4gb stick which I formatted on a Dell Laptop as a FAT32 volume with 2k blocks.
Is that mom in the background talking? What is magic about using a Bernina brand USB drive? Any thumb drive formatted FAT32 would be compatible?
Does it matter if you have a windows based computer or a Mac? I have a Mac.
Hi. I've watched several of your videos...you mentioned a store....but I can find no information on where you are located.
Question for you please-What is the latest/highest Firmware update this 200 machine will accept? I have owned this since newly purchased. Thank you!
I have a Bernina 200 Artista bought new when they first came out. My question which I am having difficulty finding the answer is... Can I still download from a PC to the machine designs. I started college and only had time for many years to use the main sewing functions. Now I would like to start using the embroidery function and am not sure where to start as I am sure the firmware is outdated and not sure what operating system if any it is compatible. Any help is appreciated. The Bernina here locally just totally confused me over the phone. I don't think he was sure himself. Thanks in advance.
Your machine needs to be updated by your dealer. The update will allow you to use Bernina USB sticks to transfer designs from your computer to your sewing machine. A lot of headache is saved by not having to connect your machine directly to your computer :). Hopefully your dealer is familiar with the update. If not, have them contact Bernina of America to find out what they need.
Hi there, did you found any solutions to your questions?! Also discovered a brand new artista 200 from my mother just laying around in storage and would like to put it to work
@@berninaboys100 That is good advice. Dealers rarely seem motivated to provide this kind of support. They would rather sell you a new machine after letting you experience absolute frustration over these issues hoping you will just give up on a perfectly good machine. Most people do not realize that Bernina has a lot of influence and power over the dealer, Bernina can give ith and Bernina can take ith away, ie. their rights to the dealership.
Can artista 200 be updated in the same way from the machine menu?
I updated my 790 only to get an error message and the machine keeps asking me to restart it, which I have done several times! Off to the Bernina store today to get help. Anyone else have this problem?
I have a Bernina 165. can it be loaded from a CD rom? or is it just to old and we are stuck with the PCMCIA?
Bernina is telling me that for my machine the firmware can only be updated with the use of a memory card (my machine is embroidery only). I don't suppose you happen to know if there is a way to upgrade the firmware with a thumb drive for the Bernina Deco? And if not, why on earth did they not make it an option to upgrade the firmware with a thumb drive for goodness sake? I would have to purchase an obsolete memory card, and an obsolete memory card reader for my computer, or find a dealer that has those things (which no one seems to have anymore). This should be a 5 minute process but I have been dealing with bernina for 2 weeks now. Also, are there publisher notes that detail what is in each upgrade? I could only find the publisher notes for the most recent firmware upgrade (ie. update so I can have the Portugese language on my machine which I don't need). Bernina is telling me the upgrade is required in order to be able to have files read properly by my machine if I use their software, but I feel rather unconvinced at the moment as any purchased file that I have been using on the machine works fine, only files I create from their software are giving me problems on the machine. They insist that this is because the firmware needs to be updated but they haven't given me an explanation as to what occurred in the upgrade that gives them cause to think that is the problem. They have been nice but not very forthcoming and it feels like I am being given vague unhelpful responses to my questions about this.
Where do you obtain a bernina stick?
I have a 1630 model.It has a 4/5 hole adapter on the side of the machine. Is this something I am able to use for a firmware download? If so would it run directly from my computer via cabling?Haven't checked Bernina.com yet to see if my machine even has updates. Thanks
ML Nags unfortunately Bernina no longer supports this feature if the machine. Computers have come so far since the late 90s that it would be hard to find anything compatible with the original software.
I was updating Q24 and Qmatic - I removed the USB stick too soon on the Q24 sew head and now I can't get passed the main logo,...it keeps going from logo to blank screen, how can I fix this?
Did you get in touch with Bernina? Or was your dealer able to help you?
If you know (but I think you do)) tell me please how can I update or reboot my BERNINA artista 170? Because I didn't find any programs on the Bernina's official site...
The 170 has to be updated by your dealer.
I am new to Bernins, I purchased a used artista 200 machine and it has 86% memory free. But I try to load a design and it says memory to low turn of machine and restart to fix the problem. I do that but problem persist. Any ideas on how to fix this ?
How big of a USB stick are you using? Usually Bernina's only work with small USB drives (2GB or less).
Chicago 7?
You said it was important to use a Bernina stick. why? I have several brand new blank thumb drives. I don't have a Bernina stick other than the ones that came with my machine, and they have a ton of important files on them.
Not all sticks are compatible with Bernina sewing machines. The main problem is having a stick that is too big. You want to be sure to use a USB stick that is 2 GB or less (very small and hard to find). If its too big then the machine has trouble reading it. Sandisk is usually the best solution to save money from buying a Bernina stick.
If none of your sticks work, you can copy all the files from your Bernina stick onto your computer, put the update on the stick, then put the files back on after you have updated your machine.
Hope this helps :)
@@berninaboys100 Wow, that is so weird, seriously weird. I literally have to use the iPod Shuffle that I bought my son about 15 years ago to transfer files to my machine cannot handle the large amount of memory on any USB stick that you can buy today. Is that because the motherboard in these machines is that limited? I assume that you are referring to all makes and models in your answer. I had no idea that is why Bernina sells their own USB sticks. Btw, they are saying that the memory stick they sell today is 16gigs so its no longer 2gb. They have sold and marketing different ones over the years so it appears to vary depending on when you bought your machine: www.bernina.com/en-US/Accessories-US/Sewing-Accessories/Supporting-Sewing-Accessories/USB-stick And there are plenty of 2gb thumb drives out there still (ebay, amazon).
i need firmware for artista 630 can somebody help me... couldnt fint from internet
You will have to take it to your dealer for that firmware update. It is not something the user can do.
Since moving, my Bernina 580 has been replaced and the last update for my machine is Feb.2017. Can I still update the firmware using that last update?
Did you get in touch with your dealer Susie? If they can't help you, Bernina is obligated to respond to you. That is what I have been learning from my experience. I got in touch with them through their software customer support email.
Could you tell me what's in a firmware update?
Tanya Townsend each update is different. Often it fixes software glitches. Sometimes it adds new features or new stitches. I strongly suggest always being up to date with the firmware.
@@berninaboys100 What do you mean by software glitches, as we are referring to a firmware upgrade here. Do you mean that the upgrade addresses issues related to Bernina software so that the machine will be operable with newer upgrades of Bernina software?
I have found that there are "publisher notes" for the most current upgrade that will tell you what the upgrade includes, but I have not been able to find a history of all the publisher notes for every version of the firmware upgrade, and when I ask Bernina they do not have that information or are unwilling to share.
hi there bernina boys .. it is me again. i urgently need firmware for bernina artista 630. there is no place in uzbekistan to repair it. i am not a ordinary user. i am actually programmer and i am sure i can deal with it. if u could help me i would be very thankfull
mirjalol sirojiddinov unfortunately that is not something I can send you.
Bernina Boys how can i repair it if official Bernina website and you guys don't provide me with the firmware??? my mom asking me to repair it for months... help not for me but for my mum. pls.
We are not the official BERNINA website. We are a dealer trying to help people get the most out of their sewing machines.
Dave's Bernina
268 W Center Street
Provo, UT 84601
801-374-5520