I'm Sorry - I Will Do Better
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- čas přidán 2. 05. 2024
- For Big E purchasers, check your email and use the passcode here : www.majorminis.com.au/
If you can't find the email then message or email me on Discord at Majorkill or Majorkill@majorminis.com.au
If you are still waiting on your Big E or need replacements parts, please email our support team and we can sort that out for you - Hry
For Big E purchasers, use the password sent to your email to access the website : www.majorminis.com.au/
Sorry again for how long this has taken - Major Minis will come back stronger than ever! Gonna be an insane 2024
You did a great job Majorkill! The wait was justified for how glorious the model is.
Isn't it just easier to not fuck up
I didn't even know about the Big E mini nor the website until this video. I am retroactively offended, and hereafter mollified.
But I think that model is nifty, and would pay doll hairs for access to the STL or a digital version of the mini.
Hey, there's a guy in the comments trying to pay people for that password, probably so he can ripp you off given the massive discount you mentioned you were giving to those people. Their username is Fufu0117 and their profile picture is a Halo Elite with an energy sword.
Majorkill, please get rid of the spam bot imitating you in these comments.
No ukulele and a heavy sigh followed by "Guys, I messed up".
Worst apology.
(In all seriousness though you're a legend with real integrity! Thank you for being transparent on the situation and handling it professionally.)
No oversized hoodie whilst sat on a beanbag looking sad. Worst apology.
He didn't even say "I never thought I'd be having to make this kinda video..." at the beggining. Truly dropped the ball.
He didn't even have a dog to pet while he is doing the apology
I didnt get a personalize picture of his testicles. Failed apology.
"No, I didn't diddle a kid, I'm not a Minecraft CZcamsr." Had me dying there lol
I mean… he has a point. About Minecraft CZcamsrs
Not a priest either 😂
Yes yes yes, this guy is a fucking comedian! Reminds me of stand up before everything had to be PC
>new video
>short and to point
>genuine apology
>adds a compensation
Love ya Majorkill. Keep being an absolute king.
And the video is not dragged out so he could monetize it. Dude is a G
The only reason why Majorkill is apologizing is because the Big E ordered a mini of himself and was pissed his mini got lost in the warp.
Titzsnitch is probably hoarding them
@@stevencolon1723Trazyn: "Ahem"
@@lukeskywalker5392 Nah, Trazyn would wait until everyone finished painting their Big Es and then he'd grab all of them just to be the bigger asshole
@@lukeskywalker5392trazyn hoards for his own enjoyment, titzsnitch is the online Scalper of the chaos gods.
Blood ravens whistling
Damn, he apologised even though the orders all got filled.
That's how you know he's good.
You’re such an NPC
Real talk
That’s really real.
Take notes Mythic Games! :P
As real as it gets!
Accountability and transparency are always appreciated.
yes .
I ordered a tabletop scale Big E for myself and a 75mm art scale (or fruity tabletop scale…) one for my brother - he actively plays a lot of Heresy/30K and a golden giant felt like a fitting centrepiece.
I had intended his Big E to be a birthday present for him back in December. When that was clearly not going to happen, we spray painted gold a “big uppercase letter E” from a craft store, glued a glittery gold crown at a jaunty angle and wrapped that up telling him it was a placeholder.
He was grateful knowing their was a present out their with his name on it; I was happy with the decent amount of openly given information about the status of the Big E work and order backlog and given our piles of grey shame/opportunity, we’re not likely to get around to actually working on them just yet anyway.
The package arrived a few weeks ago now; the care and amount of packing within the box was great, clearly well thought out to get from Australia to England safely. The quality and detail on the models is… marvellous… I can’t see _any_ layer lines from the printing, they’re gorgeous. I had sneakily included the Lightning Captain and two handed Chaotic Sword Marine as well, figured I like them and might as well make best use of the shipping.
My overall take on this experience… I’m trying to resist ordering the 5ish other Major Minis that really caught my eye and, seeing the quality and not being in a rush, I don’t care if they don’t arrive until another six months or so.
MajorKill, your openness and apologies are great and appreciated, but the products I received are fantastic. Keep up the good work.
Honestly the best YT apology I’ve seen; actual compensation, clear and concise explanation, and a plan to avoid repeat issues. 10/10.
Oh… well despite this not directly effecting me, I don’t think any sane persons gonna be angry about a mini that looks like that taking a while.
Wouldn't be so shit if he didn't cok blocked everyone with their own printer from printing this model (because this was for sale as an STL before major cucked everyone by claiming exclusive rights to print). No good
I didn't expect a 2nd one
Ye that was my immediate thought. Not exactly a kinder egg toy we're talking about
Yeah but as someone who runs a printing business that's way to long. He either needs more machines or someone to help him.
@@korkscreations9714 Shit happens.
I'm not used to this level of integrity.
This level of professionalism and transparency is the gold standard of any business or influencer/celebrity.
W honest humble majerkill 👍.
Folks will still say he hasn't matured over his career. These folks are called "idiots".
Weeeeelllllll
Baby steps.
Less than a year ago he tried to start drama.
@@Captainrizzlicious he's a youtuber, tf you want? It's almost all drama between creators.
Cant we still refere to them as Timmys ?
@@claus5tal No, CZcams will use that as an excuse to demonetize him
Matured? This is CZcams bro does it really matter?
An apology video that actually good never thought I live to see the day
No deep sigh no sad music my god
@@The_real_Yu_narukamiI know right, feels so nice to have a genuine video like, actually being sorry and explaining but without trying to sound like they are forcing you too feel sad for them. It’s interesting and nice!!!
There was no Ukulele
@@Lucent0893 I think that means it isnt real
Bait and switch actual apology video lol. Now lets see Weshammer's apology video
I ordered the big e for my mates birthday a month after they release. didn’t come until abt a month ago. was definitely annoyed for a while but my friend was super excited when I finally gave it to him. super cool model and I respect the apology. definitely worth the wait. so excited for the future after this expansion!!
Dude be out here for apologizing for stuff he doesn’t have to apologize for. This is like the second time.
Now I feel bad for writing an email asking about the delivery delays :( Thank you for the awsome minis and videos and good luck with your surgery! :)
Just for the record I was polite and just asked if the delays were to be expected or if something happend, but still I feel kinda bad about it...
Oh cool he finally getting that sex change 😶🤲🏻🙏🏻🛐
Not to put too fine a point on it, but were you a dick about it or were you just asking? As someone who is fully capable of both, typically starting with the latter before plunging into the former with a vengeance, the difference matters.
Unless you were a dick about it you've got nothing to feel bad about. You payed for a product and didn't receive it in a reasonable time frame, it's only natural to want to know why that was the case.
Meh if your waiting a long time for a product its totally fine to email your supplier.
You don’t need to feel bad if you weren’t a dick about it, it’s perfectly reasonable to be concerned abt it when it’s your money involved
This is actually pretty cool MK. The business forced a scale up, now it'll be even better! I'm very happy with my Big E, haven't painted it yet but it's assembled - gorgeous and worth the wait.
you going to buy his female custodes models when he inevitably makes them?
@@MrWhateverfits how can you buy something that doesn't exist?
@MrWhateverfits i mean MK will most definitely make female bannana gaurd look like ultra detailed muscle mommies decked out in golden armor so why not? It'd be a cool model to have if you like custodes and haven't gotten your brain destroyed by anti-sjw content
@@jj_ai382 NO GIRLS ALLOWED IN MY SPECIAL HOBBY REEEEEEEEEEEEEEEEEEEEEEEEEEEEE
@@MrWhateverfitsyou going to bitch and cry about his opinion on female custodes on every single comment thread? How unfathomably pathetic.
You'd never expect it but the big scary warhammer man is actually very nice
appreciate the update mate. Hope the surgery goes well for you.
You have to respect the professionalism, transparency and commitment to his customers. Well done, hope your schedule is less hectic now.
stopped respecting this guy when he came out and said he is 100% ok with the current retcons and gaslighting thats going on.
@@MrWhateverfitscope and mald he makes great videos and everyone is entitled to think whatever they want about what goes on in Warhammer wether or not you agree with it doesn’t mean you can’t respect a person. Jesus dude get a life I’ve seen like 3 different comments of you just talking crap about mk. nobody cares that you don’t like mk
@@MrWhateverfitsOk tourist.
@@wendivask7991cope? Isn’t cope what you do when something happens and you make an excuse for it?
How does that apply here?
@@iExploderwhat is a tourist in this context?
He understands the long term is more important than the short term. GW could learn something here.
GW learn? 😂
Dude... you are the man! You took a gamble, worked hard, and it paid off. Awesome content and dope miniatures! I got my Big E last week and started working on it! Thank you!!! Got my code and ordered 5 more of your miniatures!
Keep it up!
You're a genuinely solid dude. Happy to be subscribed.
This is solid. Not only a genuine apology and pledge to do better EVEN THOUGH all orders were filled, BUT adding a really cool bonus for those who were delayed in receiving their orders. Good on ya m8!
Mine just arrived. It looks cool. You have had a "learning experience" and have handled it well. Worth the wait, happy to see ur growth, from the UK.
"I hope I can regain ur trust" - u never lost it.
Been around since 20k subs. Got my big E like 2 weeks ago. I was ok waiting cause i knew quality be top tier. Cheers keep up the excellent work
Everything you do here adds to the community man, thanks for making these models available at all. 👍
Big love to you Majorkill - you're still, and always will be a hero to the Warhammer community!
This is timmys fault
I miss the Timmy’s time
He was shout out to those with downs. Who got the joke and still would give you a hug regardless. True fucking legends.
Cheers mate thanks for all the updates on my order I appreciate how much you kept us in the loop and I’m look forward to painting up my Big E.
You are legitimately the only content creator ive ever purchased merch from and this video makes me happy i supported such a genuine good guy.
I got the Big E a couple weeks ago and I just wanna say I don't mind the delay, I am used to it, but hey my respect for you and your dedication has grown once again. Gonna check out that sale now, have a good one and good luck with your surgery!
Forgiven bro not that I was mad in the first place love the dedication to us and your genuine concern
Bro, I'm glad to hear your business is expanding. It's inspiring.
Thanks for the Accountability and transparency. Even though my order bounced back to you i absolutly apprechiate the amount of work you guys did to try and fix everything in this big project. Looking foreword to get my hands on this awsome mini and thanks again for creating it.
Several Months of waiting for the Emperor Model is worth it.
Damn this is insane you are going way beyond anything I ever hear of a company doing to make something right.
Look Mk. Your a badass. I got the big E about 3 to 4 months after ordering it. I knew you were going to get swamped with orders. I love it. Still painting it. Looking forward to showing it to you when I finish it. Your a respectable person and business man. I'm looking forward to buying more of your minnys. Keep up the good work.
This is why I have followed you through 3 accounts my dude you are always honest and funny appreciate all the work you
Respect Majorkill to talk about it.
I accept your apology
Like he said, transparency and truth, mean the world. I haven't gotten your minis yet. I still appreciate knowing, you're honest.
Cheers and success to you. Thank you
I love this channel and I’m so appreciative of the content you provide. Keep up the good work
Bought a Big E mini and even though it took till late February to early March to receive it (I'm based in the US). I did not doubt I would get it eventually, Thank you Majorkill for the video mate!
Thanks, I got my email, you did warn us that it would take a bit of time to get it so I didnt worry about it too much :) I tried to add a review with an image on your site but I dont think it worked. Anyway the Big E looked great, I did break a few parts but was able to fix most of them, besides that it was easy to build with your instructions and a joy to paint, thanks!
Dude. Thank you so much man. It took a while and this is some amazing customer service.
Just discovered the Big E mini. It looks incredible great job! I am sure it was worth the waiting.
I AM ALPHARIOUS! THIS IS A LIE!
No am ALPHARIOUS!!
Nah I'm Alpharius
you're all wrong... I AM ALPHARIOUS!
Shut up Omegon
All of you are fools I AM THE TRUE ALPHARIUS
❤️❤️❤️ real bro move here MajorKill. Proud of you King. May the Omnissah Bless your operations!
We can understand our orders needed time and patience. I for one am happy that your team and the minis themselves were responsive and well done.
Saw an apology video and thought "oh dear, who's the Aussie mad lad made cry now" 🤣🤣
No worries man, it was a big upgrade from the usual production so anyone would be delayed. Just picked up an unreleased mini on the website. They look sick so far.
You are a real one mate i might pick up some merch after your stuff opens back up 👍
You were absolutely amazing about this !!!! It’s totally fine know it’s a total chill thing !!!
That is really good to hear. I have been sitting on the fence about ordering from your site. Now I think I will when it opens up.😊
Hey MK, I got my Big E and Ra, and it came from the literal other side of the planet to me in the UK undamaged.
I honestly didn't care one bit if it took time. Keep being your crazy Aussie self, love that you are committed to improving, and 100% growth is not without pain or discomfort.
Pain is an illusion of the body and despair, an illusion of the mind!
W honest humble majerkill 👍
Good job. And it took a little longer than I thought but you made it clear this was big from the get go and let everyone know there were problems early on. Plus your models are really cool.
My big E arrived yesterday and i have to say I am blown away by the quality and am so pleased with your transparency
Only one thing can make it up to us: get the kit out on stream
Best of luck with the operation, the emperor protects.
I am a Big E purchaser as well as a small business owner and while I was bummed that the Big E didnt arrive by Christmas I get it. Got mine now and while I have not had time to start working on it I am genuinely stoked to do so. Props to you for owning up to it and learning from it. Cheers mate.
Bought the model and have it half way painted! I’ll never have doubt in you! Long Live Majorkill!
At one point I forgot I ordered it,but it's all good I got it now
I forgive. I wish you would. 🥺😢😭
Well I just got mine a month ago and I was never mad about it not show up so fast I was just excited about having the big man. Keep it up man.😊
Wow, that's what "standing by your product" used to mean. We need more of that around. Awesome video man!
Refunded it i feel bad now.
This was very refreshing to see, thank you being a decent human and running a business. I'll have to get around to purchasing one of your minis soon!
My fiancé got mine in very recently. I couldn’t be less bothered. I totally understand how crazy that must’ve gotten. The model is incredible and I’m currently in the middle of painting. Thank you so much for what you do.
If you had anything to apologize for, (and generally I don’t think you do) it would be for tacitly approving GWs call to make the golden banana boys “Battle they/thems”. “Make new friends , but keep the old. One is silver, the other’s gold”.
I despise the tau
It's fine, bruh. They still love you.
Fair play mate, mine should be arriving tomorrow and I'm stoked.
I continue to appreciate your candor and willingness to put your money where your mouth is. You’re a bright spot, thanks man.
cringe apology video - next time double down or play ukulele.
First
You did it
Finally, I can go back to edging and gooning to this guy without feeling morally conflicted.
Good luck on the operation and a speedy recovery.
Glad to support content creation.
You don't need to apologize for that. What you should apologize is your female Custodes video.
Grow up already.
@@highlordlaughterofcanada8685 Define, "grow up". How exactly?
Are you going to admit that what gw did recently was disgusting and vile spit on the face of fans?
When I saw the title of the video I actually thought he was apologizing for shilling for GE (a few videos back he said something like„there is no reason that females can’t become custodes“).
Pretty disappointed that he was just talking about his merch being delayed.
@@CaptainHindsight-xt9ydYes, how dare Majorkill apologize to his paying customers for such a long delay and try to make it up to them instead of complaining about a situation that is ultimately pointless by comparison. The arrogance you're showing is shameful.
@@highlordlaughterofcanada8685 I think he is trying to sell more merch.
Good. keep it up, Looking forward to the paint comp, i hope the process is shown here! and all the finalists!
I literally just received my Big E model yesterday. I was very giddy and excited to open it. I was pleased with the product and expected that you were gonna run into this exact problem. Glad to hear you pushed through and got that experience. The grind is tough. Hope you keep things fresh. Love your stuff MK.
I havent bought any merch or minis, but this kind of customer service and accountability is the kind of thing that when finances are a little better on my end will be having me buy some stuff happily, thank you for doing this!!
Got my Big E all painted up! It’s a great model. I didn’t mind the wait.
I ordered my Big E last year and it just came in last week, well worth the wait, thanks Majorkill!!
I hope your surgery goes well, and your recovery is swift!
I got mine yesterday, chuffed to bits. Gonna work on it over my next holiday.
Hey Man, I got mine only last month. I knew it would take a long time when I ordered. I received regular updates on the progress and the reasons for the delays. Not once did I feel duped in any way. Once I received the mini I was just very happy with it's arrival and the quality of the product! It was worth the wait imo. I now have a rare, very well sculpted and printed in great quality mini of our overlord. I am pleased.
Majorkill apologizing while the orders got filled shows us he is more Canadian than Australian !
Brother Kill I just got my Big E a few days ago. He is still unpainted but I can’t wait to get on it. It may have taken forever but I trusted that it would come through since you are clearly dedicated to your channel and merchandise website. Thanks for the mini and I hope everyone else who just got it is as excited as I am to paint it.
Mate, best of luck with the op!!! Keep up the EPIC work brother
Long time follower❤️ Always loved your character
Very happy with my Big E despite the wait. It's very reassuring to see this level of transparency and accountability from you and I look forward to future Major Mini purchases.
I bought a big E and Shadow Warden sent an email a little upset when it took a long time, but man growing pains are a thing. Nothing but love and support for you and your team. I'll still be picking up other custodes variants from you. They are fuckin rad!
It's great to see your growth, keep the integrity it's amazing
Thats how to handle when things go wrong, fix it, explain it, compensate. Above and beyond mate, love to see it!
Lessons learned are important. How you proceed forward shows your resilience and capability.
Well done, well said.
Major, love your sh*t man. I didn’t order the model but I know for a fact that you are all good. I don’t think anyone here will hold it against you, and I just hope you have fun making videos once all the final bits of stress are out of your system. Can’t wait for the new minis my friend!!!