How to light a gas hot water pilot light

If you have no hot water to your gas hot water system, you may find that the pilot light has gone out. This video gives slow clear instructions on how to re light the gas pilot light on your gas storage hot water system.
If this does not work then may be more wrong than just the pilot light gone out.
You will need to contact your gas technician or Moyle Plumbing & Gasfitting for more advice.
0447 671 095

[@lukecoppin2173]

As soon as i heard the aussie accent I knew he was going to help

[@Cheryl63100]

Cheers mate

[@AT-wn1vh]

So true !!

[@Tate_dragons]

​@@Cheryl63100😊😅😊

[@Uialiainival808]

Same haha

[@denggarambang1151]

Same

[@sue2058]

I am an age pensioner (widowed), and I thank you for this information. I had been trying for ages to relight my hot water service, but didn't know I had to depress the big button. Thankyou, thankyou!

[@user-ov1og9ui4o]

As a single mother who has no idea how to be a handyman and suffered with no hot water for 2 days this video saved me!!! Thank youuuu !!!!!

[@Cheryl63100]

Wow, we love hearing stories like this. So happy that we helped you get hot water. Merry Christmas 🎄

[@danielapearls1491]

Im a single mum also.
Gas man came and replaced the meter and my hot water went out!!!
I only realised a day later.
No customer service to offer to ignite your gas services after they switch off your gas.
So im out in the freezing cold pitch black and its been over 10 years since I had last ignited the hot water myself.
This video refreshed me and helped me ignite it on my 3rd attempt.
Thankyou. Feeling happy now.
I called my ex husband but did not need him. He can stay away😅

[@oscaralfredomenamerino8824]

Clear easy-to-follow instructions. Thank you very much for sharing your video. It's really appreciated.

[@joshk7928]

Thank you! This helped me greatly. 😀👌🏻After having my gas lines refitted with new ones, I had gas to the heater/oven elements in the home but no hot water 🙁Calling up my local gas company, I thought there would be delays or worse me having to fork out costs to get it repaired! Luckily I came across your video( CZcams to the rescue again😂)All is restored now and no out of pocket expenses💵💵 😃🙌

[@DjIvance]

Bloody heck mate, I spent 15 minutes trying to start it, didn’t realise you needed to twist it cheers bloke!

[@Cheryl63100]

That’s great. Thanks for your reply. We set lots of positive responses from this CZcams video. Glad to have been able to help 👍

[@muslimah133]

After a day without water, I’m so thankful for this video. Thank you!

[@fzhang6244]

Thank you!!!! No hot water during the night, life saver!!!

[@Mary-wp1qk]

Thank you so much!!!! Such a big help especially to a house with all girls. More power to you!

[@headdowneyeontheball5529]

Thanks Richard for your clear instructions saved me heaps of time scrolling for info. You are a champion

[@jimmyadams6608]

Cheers worked a treat .Thanks very much .The Gas people Jemena checked the line for leaks gave me a leaflet to show how to turn the main gas on but not how to light my gas boiler.Thanks again mate .👍🏻

[@adeebjarrar]

Thanks mate you're an absolute legend, I have the same exact unit and you saved me from having to call someone in the middle of the night to come and do this.

[@andrewdrmota178]

Thanks a million, your instructions were very clear. My system was very similar & it ignited without a problem & I didn't need to call anyone out. Thanks again !! 👌👍

[@SudipKhadka]

You're a bloody legend mate! You deserve a medal 🏅

[@Michaelkayslay]

Simple video and explained it correctly and my light is back
Thank you sir !

[@user-vw1kp6rv6w]

Thank you so much! I had mine go out and turns out it was the exact same system and in the video. You saved me from having cold water in winter! Legend! 🙏🏻

[@Cheryl63100]

Happy to have been able to help 👌

[@snorlax4581]

thanks so much. A female being at home by herself and had to turn off the gas for a few days but finally learnt how to turn it back on thanks heaps!

[@kaushalyabandara4689]

Thanks hero you saved me ❤. I waited one whole day in winter without hot water. Much appreciated your work 😊

[@dnet08271754]

Just moved into a new house and did not know how to operate this machine, couldn’t call anyone as it’s weekend, so the family had been washing up with cold cruel water in this freezing season. Thank you so much. We owe you big!!!

[@Cheryl63100]

Thanks for such great feedback & now you know how to re light it should it go out again. Enjoy your new home 👍

[@fondler04]

Thank you very much! Im not good with instructions nor can read. Am 12 yrs old and lucky to have google voice typo and your video was the first to pop up and its exactly my issue right now. Thank you

[@natt4321]

My hero!!! Thank you so much for the easy step by step.. I saw the instruction panel and my mind went into meltdown 😂

[@15KarenEM]

Thank you! Very helpful as the instructions on mine weren't very clear. Was able to light the pilot easily with your help

[@Cheryl63100]

That’s great news, please to have been helpful

[@caldari0017]

Thank god we had the exact same hot water system. Ty so much

[@uzmaamin675]

Thank you. This video helped me. Just wondering how to turn on my gas heater. This video really helped me.

[@priyatn24]

Saved my life. Thank you..
My pilot switch is slightly different.. after the pilot step, I had to turn the dial to 'on' to light up the flame ..in case it helps anyone..
Thank you

[@Lhamo87]

Thank you so much for uploading this video. It helped me alot.

[@dianneha3157]

Thank you so much for your video, is save me from the very cold night in Sydney, you are a legend

[@Cheryl63100]

Glad we could help! :)

[@Tripxplore]

Cheers to a great video that actually helps

[@MindRefreshments]

You Beauty, that saves me $120.00 in a few seconds. Last time it happened to me, that’s how much I got charged in Sydney Australia. Good bless you and thank you.

[@Cheryl63100]

That’s great, thanks for your comment. Pleased to help

[@janetsutherland7649]

Great video. It was confirmation that I am doing the right thing but wasn’t patient enough. I’ll try again.

[@professorhallewell840]

2 in the morning.. ain't no way I was calling someone out ahaha. The shield piece didn't even have the instructions on it 😮 thanks for the video

[@user-ry3lk5ts7p]

😂 thanks heaps dude 🎉 saving a fool man life after not observing the flame

[@edmeistergaming1151]

Thanks so much for this! You are a life saver

[@mindyhughes2581]

Thanks for this. You saved me a plumber visit.

[@itsmoey]

Legend! I was trying the exact same thing just couldn't see the flame so I used my camera phone to get a better view and bam all sorted!

[@Cheryl63100]

How good 👍 Thanks for letting me know that my help was successful 👌

[@MyAdviseNow]

I just took a 🚿 shower without hot water 🙃 thanks mate for your instruction, saved my life

[@Cheryl63100]

Thanks for taking the time to comment. Pleased we were able to help.

[@monamccormack]

Thank you for posting this video. It really helped loads👍

[@tonyv0126]

Thanks so much Australia is a great country people helping each other🎉🎉🎉

[@j.luisd.gonzalez5977]

Thanks mate for the video I didn´t know how to ignite the hetaer.
It was starting to smell not so good for not having hot water. Thanks again

[@Cheryl63100]

Thanks for letting me know & pleased we could help.
There’s not much better than a hot shower 👍

[@kerranstorey6184]

Thank you - just reignited the hot water system following watching your video. It wasn’t nice to return home after a week away to no hot water! Many thanks!

[@Cheryl63100]

Thanks for your reply. Glad we could help

[@Cheryl63100]

Glad we got you hot water quickly. Thanks for your reply

[@fionavemoa6517]

Yay I fixed it myself. Make sure you turn it around onto 5 after you have depressed the ignition and *

[@moowilbur5692]

Thanks, my heating just went off, this will help me what to do

[@Cheryl63100]

That’s great & appreciate that you gave positive feedback & letting us know.

[@mahreenrana9048]

Hi, quick question, do I need to turn the gas valve to off before lighting? Thankyou

[@Cheryl63100]

@@mahreenrana9048 yes

[@Udithaindika]

Thanks mate, you save my day….

[@SuperFastforward]

Thanks Mate. Strangely the place looked exactly my place where the heater is located😅

[@cbr954rr2]

Perfect instructor. Fixed it in 1min .
Life saver thanks heaps

[@Cheryl63100]

Never would have thought someone would call my instructions perfect, but I will take this compliment. Really happy that we helped you to get hot water 👍

[@Tasha786]

Thank you 👍 you help me & five kids with hot water ❤️

[@Cheryl63100]

That’s great, thanks for your feedback

[@SCL111]

Thank you so much for this video!! Saved me from calling a plumber for help. It's getting cold now and I need my hot shower

[@aditbol4793]

Thank you so much!
I was able to turn my Gas on.

[@Cheryl63100]

Pleased we were able to help. Thank you for letting us know with this positive feedback.

[@virendersingh-ht1yq]

Thanks mate for your help. Really appreciate.

[@Cheryl63100]

Your welcome 🙏

[@thegodzilla85]

Awesome tip. Helped me tremendously.

[@Cheryl63100]

Thanks Dan for your feedback. Glad we helped get your hot water going again

[@princessri4597]

Thank you very much. You saved our life..

[@jessalee95]

Thank you so much. I had no idea what was wrong with my hot water but did some googling and came across this video. Life saver! (Refuse to shower with cold water)

[@Cheryl63100]

Your welcome, pleased to be able to help. If it continues to go out you may need to contact your local gas fitter as there may be failing mechanisms.

[@TheAhlulbayt1]

Great help, thanks a lot mate 👍

[@dvandenbergster]

Great video - cheers - I have this exact unit. Just moved into the house and no hot water, but I know it had hot water a week ago. I think either I'm missing steps or the ignitor has gone. Can't hear gas at all. Time to call a profesional.

[@Cheryl63100]

Thank you for your reply.
If you’re unable to light the HWS after following these directions, you need to seek help from a licenced gas fitter.
If you have checked that you have gas in the bottles then you may have a failed component in the system that needs repair or replacement.

[@TheMichaelc1]

Deadset legend! Thanks mate worked a treat 🙏

[@Cheryl63100]

That’s great, thanks for your feed back 👍

[@lifeinaustralia5922]

Great infirmation mate...helped so much....thank you...😊

[@mustafakazemi4339]

Thanks mate very helpful instruction for me solve my problem.

[@paolomuccini7921]

Thanks you are a legend !!

[@joegi6431]

thanks mate your a legend, I was about to call someone as I was having no luck, then your video came along and you gave me all the know how I needed, I owe you a beer

[@Cheryl63100]

That’s great mate, happy to have helped although I won’t say no to a beer one day 👌

[@kimimaroowu5465]

YOU SAVE MY LIFE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU SO MUCH FOR THE VIDEO OMG!

[@jiahuihe5380]

Practical video. Useful.

[@Cheryl63100]

Thank you for your positive feedback

[@parvizmahdavi8937]

It was very helpful 🙏👍👏

[@danielapearls1491]

Thankyou helped me heaps🥰

[@rhysiereal]

This helped me today. Thanks legend 👍

[@Cheryl63100]

Thanks for the feedback. Pleased we were able to help 👍

[@dj8042]

This was very helpful, thanks mate

[@keithmaurice]

Thanks mate you saved my $300 lol

[@rajeevkhadka2009]

Do we need to turn of the main gas before we proceed? Please help me and really appreciated for the video

[@user-bi6sx7ul3o]

A Child can install this unit. Great quality!!

[@rankinsean]

This was super useful. I was following the instructions ont he back panel, but couldn't get it to go properly. this did the job perfectly

[@Cheryl63100]

Thanks for letting us know. Really pleased to have helped & hopefully save you a Gas Fitter call out 👌

[@paramveersingh746]

Thanks mate really working. Appreciate for your video

[@greatdako4202]

Thank you for this video. We havent had running hot water for two days. Do I ever have to turn it off? Or do we just let it keep burning continuously?

[@miketoor5621]

Thanks Mate! You’re the lifesaver just fixed mine 🍺🍺

[@AS-kj5ng]

Thank you, very appreciative of this video. I needed to find out how to locate the pilot light as it was difficult to find in my Thermann system. It enabled me to know whether my system was still working or not. If I was in Qld I'd certainly call Moyle!

[@Cheryl63100]

Thank you for your comment, it is very encouraging to know we have been able to help people without the cost of a gas fitter attending. If your system continues to go out, you may have a component starting to fail in which you will then need to contact your local guy.

[@AS-kj5ng]

@@Cheryl63100 much thanks!

[@nikipatel5284]

Thank you so much for this video.
I fixed it by myself and got the hot water supply again in this very cold weather...

[@amarjeetsingh5406]

Thanks for help mate

[@nasehsisters2644]

Thanks heaps, your video help a lot 🙏😊👍

[@AutoChimpElectronics]

Helpful!

[@davidwright4460]

Thankyou I got the same system

[@jthree16]

Thank you bro appreciate your video it help me out

[@Cheryl63100]

That’s great & thanks for letting me know

[@fydxen509]

Thankyou very much for your help😊

[@amayranib4046]

Mate you saved my life! How ever the flame goes off as soon as I move to level 2… any chance to know why?

[@Cheryl63100]

Thanks for your reply, you have a failed thermo causing the flame to go off. You will need to contact your Gas fitter. If your in our area (SE QLD) , give me a call 0447 671 095

[@SuperFastforward]

Can you do a video on how to fix 3:02 hot water pipes hammering please

[@ugyentenzine]

Thank you so much for your tutorial. How long the gas light on? It will turn of by itself or we have to turn it off

[@DeepzzzBlueSea]

Thank you so much.

[@hemananthony8295]

Lifesaver. Thank you!

[@Cheryl63100]

Please to have helped. Thanks for the feedback

[@DZ-qn6pq]

Thank you so much. You're an absolute champion.

[@Cheryl63100]

Thanks for taking the time to comment. Pleased we were able to help.

[@fearnobodyandtrustnoone]

On the instruction it says turn the knob to the "dot" position and wait for 5 min (to release left over gas??) before ignite the spark?

[@chennyyy]

Ahh you Legend!! thanks mate

[@CarlosAndres-lv1zq]

Thank you good man

[@tiongkeekee1568]

Is it advisable to lit the flame with gun if yhe igniter is not working ?

[@Crossingt]

Very useful thanks

[@Cheryl63100]

Thanks Tim for your positive comment. Glad we were able to help

[@gokulgocool1384]

Really appreciate it, thank you very much mate 🙏

[@Cheryl63100]

Your welcome 🙏

[@robedwardsmusic]

Thank you so much for this tip

[@TheSecrets_]

Thanks Mate! Great help.

[@adamlives]

On that same Rheem system (Model 311170N0) do you have video on replacing the Piezo Igniter as mine is not clicking, thus not starting. The part no is 890202 but I'm buggered if I can figure out how to remove the old one. I presume the top housing come off ??? Cheers (Edit: Don't worry, I found the screw on the top cover under the 15 years of dust / detritus and fixed the igniter)

[@ChooosLo]

You've solved my 4am problem. Legend!

[@Cheryl63100]

Thanks great as 4 am a bit early for most including me. Thanks for the feedback

[@Fordizzlee]

Well I'll be dahm champ I was gona be charged till I thought let's see on YT.
Thanks champ!

[@ireshadilhani7162]

Thanks mate… appreciate this💖

[@Onair081]

You saved me 🙏

[@Cheryl63100]

Thanks for your reply. Glad we could help

[@xoratech]

Hey Mate, The water temperature is quite low in our aquamax hot water system. I roateted that levels from 4 to 5 but no significant difference.. is there any DIY steps that can be done before calling someone? I read one method of getting tank empty to remove sediments but don't know how to do it. Can you make a video about that if that's DIY possible?

[@Luv_2P]

We have aquamax too which our plumber told us wasnt a good brand to get eek. Anywho we were like you, no significant changes to our flame. Thru text our plumber asked us to make sure our gas metre leaver was all the way on... not knowin wat he meant... didn't wana titter tatter 4 too long he ended up poppin over to ours at night to check it out for small fee lol. 😐