This is the single most unuser friendly thermostat I have come across in all my years of renting. I hope the people who designed this realise how much time they've wasted looking at these comments and take a good hard look at themselves
I am a programmer by profession and I have been doing electronics since I was born, yet I was not able to understand how to configure this even when looking at the manual. Extremely badly designed, I was able to program the previous thermostat without reading anything, but this one is so difficult to understand its like they tried to make it difficult to configure. Stay away from this product.
I agree, I got this yesterday & the instructions are dreadful! I don't want to use the program settings but can't switch them off unless I slide the switch on the receiver to manual. Then the heating is just on all the time?? The idea of a wireless thermostat is so you don't have to keep getting up & down to switch the heating on & off.
@@lisajohnson478 Keep the receiver on auto. you can then use manual mode on the programmer and select your desired temperature. Its so silly they have two meanings for manual in this item
Please invest in writing a proper manual and troubleshooting guide, there area many basic issues that aren't covered in your quick guide, such as receiver lighting configurations, how to switch manual mode off from the thermostat (e.g. 'cog' button as you state below). It's taken a lot of trial and error to work out some stuff with the RT520 and receiver, most of which has been learnt from people replying to other people below your videos, not from the actual videos itself. It's really poor.
Press the manual button (hand icon) on the controller and then set the temperature you want with the up and down arrows. If you set the temperature down to 5 degrees it will then stay off unless the temperature really plummets
Please help used the 5 and 2 option programed 1st on time 6am off time 7am temp 16c 2nd temp 17c, 2nd 2pm off 15pm temp 16c off 17c 3rd 9pm off 10pm first temp 16c off 17c. Problem I have the boiler keeps turning on even though the ambient temp were the thermostat is, is 21c but the boiler still comes on why?
Can anyone explain how Boost mode works - not one of these videos or manual notes mentions it. Also if you press Manual button to switch to Manual mode how do you turn it off again (deactivate)- the instruction booklet is useless foe basic stuff
Boost allows you to enter a higher temperature for a number of hours (or you can also chose to have that higher temperature until you manually deactivate by holding the 1st button down
My heating keeps coming on overnight and wasting so much gas. Our minimum is set to 16. Does the minimum need to be turned down some more to prevent the heating from kicking in? This has only been since the weather has got so cold. Like so many other comments, the manual doesn't tell you
Hi does anyone know how to clear ALL the programme schedules? Reset does not work, batteries out does not work. I had an engineer turn up and he messed up all the on and off because he could not figure out how to use the sodding thing. Can any any clearly tell me how to get rid of all of the programmes on schedule?
Click the down arrow and you will override the schedule until the next set point. Or you could use boost mode to set your own temperature for a set number of hours
I'm struggling to figure out how my schedule is going wrong. I follow all the steps as in the video but with the same settings for all 7 days in one go, but nothing happens - no changes in temperature at all. Is there a final step I'm missing somehow?
are you sure your boiler is firing. MAke sure your boiler hasn't got a timer clock on it. Even when the salus unit is demanding heat from your boiler to folow your schedule, your boiler might be turned off at a seperate control
What happens if my room hasn't reached the minmum temperature by the "off" time? Does it switch off until the next "on" programme where it will look to reach the temperature again?
Eddie Help yes - tap the cog button then use the arrow keys to go through settings, there is a holiday setting there. I’ve no idea how to use it though.
Pressed the reset button on the back and now it's completely locked with just the battery level being displayed I've left the batteries out for 24 hours it seems to be the only imformation I can find but doesn't make any difference?
In my thermoster screen, hand icon sign is constantly visible. And I tried to reduce the temperature from 24c to 15c. But it doesn't remain on 14c ,goes back to 25c. Could I text a solution. Thank you
When 15 is flashing, that is the target temperature you have set. The reason it goes back to 25 is because the home screen shows the current room temperature. Open a window and the temperature will be allowed to drop down to 15
Having this installed in a rented house, going from a 15year old boiler should have been a delight - instead I was mystified by stuff like " why does the off time for the heating have a temperature?". If I'm not in the house why would I want the heating on?!! Sadly might be going back to manual on/off as I suspect this is going to end up costing a fortune if I don't work out this controller.
Instead of seeing it as on and off times, think of it as desired temperatures at different times throughout the day. During the times you consider off, set the temperature to a comfortable set back
If for example you don't want to use the midday period just leave the times as factory set but dial in a low temperature, 6 degrees for example so the heating won't come on during this period. simples!
Leave the on and off toned the ssme for the ones you don't want to use. For example if you set your morning as 6 till 9, you can skip the afternoon by setting program 3&4 to 12:00. You will jump straight to program 5 which can be your evening times. Happy to share written instructions
Renting a house, a SALUS controller is paired to a Vaillant boiler. In my old house the Vaillant boiler was paired to a Vaillant controller. I truly wish I had a Vaillant controller here, this thing is crap and must have been on special offer at the plumbers merchants. Might be an idea to do a proper video as a lot of details have been left out and your manual is total shit too for the ordinary user...perhaps again you might learn something from Vaillant, who probably aren't the best but are streets ahead of you ..
I had to watch the video a few times to understand what the designer of this shambolic system had in his head. I bet he was the one who was kicking kittens as a child.
Ah I know now why the heating engineer who installed our new boiler did not want to show use how to program the heating or did not want to set it up really bad device I just wanted to switch on at 6am and turn off at 9pm can you do this yes probably but using 3 or 4 programs not just 1 on and 1 off absolutely awful
Not specifically difficult to understand the Salus is, however, needlessly obtuse to program. You have no real sense of agency and there seems to be something very conceptual rather than ergonomic about the product.
This device is useless. Even if one can get to grips with it, it doesn't take into account people's age, lifestyle, type of property, the ever changing winter weather in Britain or an induvidual's need or not to keep bills low. It's a waste of space.
I have an old thermostat what was only connected to the boiler through 2 wires, that's it. Now I got this shit Salus RT520RF that require those 2 wires plus another 2 and a 220 socket to plug it in. That should be on the package, on the site, on the product description, before people purchase this. I don't have an extra socket to plug this in, as my old wireless one worked wired to the boiler
This is the single most unuser friendly thermostat I have come across in all my years of renting. I hope the people who designed this realise how much time they've wasted looking at these comments and take a good hard look at themselves
Lmao its very annoying I've given up and put it on manually instead just on and off simple. I sort the temperature from the boiler if I want it hotter
I took the batteries out of it
I couldn't agree with you more- this thing has made me want to self-harm!!!
I am a programmer by profession and I have been doing electronics since I was born, yet I was not able to understand how to configure this even when looking at the manual. Extremely badly designed, I was able to program the previous thermostat without reading anything, but this one is so difficult to understand its like they tried to make it difficult to configure. Stay away from this product.
You must be kidding. I'm not a programmer and this was so easy.
I agree, I got this yesterday & the instructions are dreadful! I don't want to use the program settings but can't switch them off unless I slide the switch on the receiver to manual. Then the heating is just on all the time?? The idea of a wireless thermostat is so you don't have to keep getting up & down to switch the heating on & off.
@@lisajohnson478 hold the hand button Lisa to set to manual mode
@@lisajohnson478 Keep the receiver on auto. you can then use manual mode on the programmer and select your desired temperature. Its so silly they have two meanings for manual in this item
Thank you@@burningdevil12345we worked it out in the end, after several cold days & nights, lol x
What's the difference between the RF and the TX?
We need to replace our thermostat control and we have the TX but can only find RF ones to replace it.
How do u turn on and off heating
Please invest in writing a proper manual and troubleshooting guide, there area many basic issues that aren't covered in your quick guide, such as receiver lighting configurations, how to switch manual mode off from the thermostat (e.g. 'cog' button as you state below). It's taken a lot of trial and error to work out some stuff with the RT520 and receiver, most of which has been learnt from people replying to other people below your videos, not from the actual videos itself. It's really poor.
It’s unbelievable that they don’t make a cogent video,
This thermostat is awful, clear as mud and the guide is a mess.
I realize Im kinda off topic but does anyone know a good place to stream new series online?
@Jamie Brayden Flixportal xD
@Aarav Clark Thank you, I went there and it seems to work =) I really appreciate it!
I don’t understand. I’ve set the schedule but it’s not following it. It’s currently on 29 degrees and I don’t know how to turn the heat down
Thank you THANK YOU!!!!! Reading the instruction manual several times and getting no where.
Hello if i want all 7 days one temperature,how should i do? I set tpi mode
Help can any body tell me how to turn it to manual. I can get the hand but keeps reverting to to permanently stop for
Thank YOU. Can you tell me please how to just the boiler off and on manually? because we just this fitted and its driving me crazy.
Press the manual button (hand icon) on the controller and then set the temperature you want with the up and down arrows. If you set the temperature down to 5 degrees it will then stay off unless the temperature really plummets
you can do this on the receiving unit by the boiler. simply switch it to manual and then it will stay on until you flick the power switch
On manula mode,TPI is working?
Please help used the 5 and 2 option programed 1st on time 6am off time 7am temp 16c 2nd temp 17c, 2nd 2pm off 15pm temp 16c off 17c 3rd 9pm off 10pm first temp 16c off 17c. Problem I have the boiler keeps turning on even though the ambient temp were the thermostat is, is 21c but the boiler still comes on why?
Set program five values same as program four this stops frost mode kicking in. nowhere in the useless instructions ice moved to iPhone appp
Mine doesn’t come on when I set these?
What if you want to set 4 or 5 ON/OFF sessions in a day? For example 1 hour session 5 times in a day.
You can not have more than 6 set points per day. You could use the arrow buttons throughout the day to temporarily override the schedule manually
Can anyone explain how Boost mode works - not one of these videos or manual notes mentions it. Also if you press Manual button to switch to Manual mode how do you turn it off again (deactivate)- the instruction booklet is useless foe basic stuff
Hold down the 1st button (cog) to deactivate manual mode
Boost allows you to enter a higher temperature for a number of hours (or you can also chose to have that higher temperature until you manually deactivate by holding the 1st button down
@@burningdevil12345 thanks this worked!
@@burningdevil12345 Thankyou so much for this instruction, I would have been stuck in manual mode forever without it.
I have written a document that clearly explains these functions
This video was very helpful. Thank you
Nightmare. For each prog off ie 2,4,6 We have just dropped the temp to 16*. But have made the on temp 22*. We have turned ‘optimise start’
We have turned ‘optimise start’ and ‘optimise finish’ off.
Hi Folks, I gave up on it and my plumber changed it to a Honeywell. Works perfectly,
My heating keeps coming on overnight and wasting so much gas. Our minimum is set to 16. Does the minimum need to be turned down some more to prevent the heating from kicking in? This has only been since the weather has got so cold. Like so many other comments, the manual doesn't tell you
I would expect so. 16 would definitely require heating when it's 3/4 outside, esp if your house is old/draughty.
Hi does anyone know how to clear ALL the programme schedules? Reset does not work, batteries out does not work. I had an engineer turn up and he messed up all the on and off because he could not figure out how to use the sodding thing. Can any any clearly tell me how to get rid of all of the programmes on schedule?
I removed the batteries from the device and now I am not able to put the current time and date. Can anyone help me and tell me how to do it?
how do I just turn down the temperature outside of the usual programmes??? Thanks
Just by clicking on the down arrow to what you want
Click the down arrow and you will override the schedule until the next set point. Or you could use boost mode to set your own temperature for a set number of hours
I'm struggling to figure out how my schedule is going wrong. I follow all the steps as in the video but with the same settings for all 7 days in one go, but nothing happens - no changes in temperature at all. Is there a final step I'm missing somehow?
check you're not in manual mode
are you sure your boiler is firing. MAke sure your boiler hasn't got a timer clock on it. Even when the salus unit is demanding heat from your boiler to folow your schedule, your boiler might be turned off at a seperate control
How do we take it off manual mode
What happens if my room hasn't reached the minmum temperature by the "off" time? Does it switch off until the next "on" programme where it will look to reach the temperature again?
yes it will switch off and your target temp will now be the off temp
How do I put this on schedual mode because mine don't seem to come off manual mode
I had this same issue and have just worked it out. I had to hold the cog button to break out of manual mode
Can anyone tell me if there is a holiday setting on this nightmare of a contoller? Thank you in advance.
Eddie Help yes - tap the cog button then use the arrow keys to go through settings, there is a holiday setting there. I’ve no idea how to use it though.
I have written a document that describes the holiday setting and how to use of you'd like
How do I replace batteries in.unit?
I have problem with my RT520TX, buttons are not responding at all even I changed batteries. Hard reset is not working too. Help! 📢
Hello, please contact our colleagues on email at techsupport@salus-tech.com. Thank you!
How it is working this functin TPI ...
Pressed the reset button on the back and now it's completely locked with just the battery level being displayed I've left the batteries out for 24 hours it seems to be the only imformation I can find but doesn't make any difference?
you need to go into paring mode and follow the instructions so it can find the receiver near your boiler
How do I connect to wi fi? I can’t?
Yes but what do the other controls do?!
I have written my own user manual for this as the official one is terrible. Happy to share
@@burningdevil12345 Yes please!
In my thermoster screen, hand icon sign is constantly visible. And I tried to reduce the temperature from 24c to 15c. But it doesn't remain on 14c ,goes back to 25c. Could I text a solution.
Thank you
Press and hold the hand icon,you may have to do it more than once
@@robertwilkinson1840 Hold for at least five seconds. it's not in the manual and I had to raise a service desk ticket to find out
When 15 is flashing, that is the target temperature you have set. The reason it goes back to 25 is because the home screen shows the current room temperature. Open a window and the temperature will be allowed to drop down to 15
Having this installed in a rented house, going from a 15year old boiler should have been a delight - instead I was mystified by stuff like " why does the off time for the heating have a temperature?". If I'm not in the house why would I want the heating on?!! Sadly might be going back to manual on/off as I suspect this is going to end up costing a fortune if I don't work out this controller.
Happy to share a user manual that I wrote for this unit. The official one is terrible
Instead of seeing it as on and off times, think of it as desired temperatures at different times throughout the day. During the times you consider off, set the temperature to a comfortable set back
Do you still happen to have this manual? Really struggling with this thermostat!
I need the manual too cold times
Does anyone know how to turn it on? It’s an unlit screen and we have no idea how to turn it on!
Check that the batteries are installed correctly
Most people don't need 6 programmes so how do you set just 3????? This is not covered in the instructions or in this or any other video
I assume that for the programme you don't need you set the temp really low so it doesn't switch on??
If for example you don't want to use the midday period just leave the times as factory set but dial in a low temperature, 6 degrees for example so the heating won't come on during this period. simples!
Leave the on and off toned the ssme for the ones you don't want to use. For example if you set your morning as 6 till 9, you can skip the afternoon by setting program 3&4 to 12:00. You will jump straight to program 5 which can be your evening times. Happy to share written instructions
@@burningdevil12345 I have just moved house and my bill was horrendous. Could you please let me have written instructions. How do I get them from you?
@burningdevil12345 can you share the written manual for this thermostat please thanks
Please see what Joanna Ellis wrote and send me that manual please
Renting a house, a SALUS controller is paired to a Vaillant boiler. In my old house the Vaillant boiler was paired to a Vaillant controller. I truly wish I had a Vaillant controller here, this thing is crap and must have been on special offer at the plumbers merchants. Might be an idea to do a proper video as a lot of details have been left out and your manual is total shit too for the ordinary user...perhaps again you might learn something from Vaillant, who probably aren't the best but are streets ahead of you ..
drive.google.com/file/d/1pOQqFoxTK44oJbjNY-WZNhN5SNdQ3ayk/view?usp=drivesdk
Not one response from the manufacturer- says a lot.
I had to watch the video a few times to understand what the designer of this shambolic system had in his head. I bet he was the one who was kicking kittens as a child.
STOP INCREASING STOPP IS IT TRYING TO BURN MY HOUSE DOWN?!??!?!?!?
Ah I know now why the heating engineer who installed our new boiler did not want to show use how to program the heating or did not want to set it up
really bad device I just wanted to switch on at 6am and turn off at 9pm can you do this yes probably but using 3 or 4 programs not just 1 on and 1 off
absolutely awful
cannot understand it -even with the handbook!cab in front of me
Looks like just a histereze ,nothing great
Fuck me I've wasted £3000 on this fucking crap
This is bollocks , doesn't work that way
Not specifically difficult to understand the Salus is, however, needlessly obtuse to program. You have no real sense of agency and there seems to be something very conceptual rather than ergonomic about the product.
This device is useless. Even if one can get to grips with it, it doesn't take into account people's age, lifestyle, type of property, the ever changing winter weather in Britain or an induvidual's need or not to keep bills low. It's a waste of space.
This is the worst designed programmer imaginable.
I have an old thermostat what was only connected to the boiler through 2 wires, that's it. Now I got this shit Salus RT520RF that require those 2 wires plus another 2 and a 220 socket to plug it in. That should be on the package, on the site, on the product description, before people purchase this. I don't have an extra socket to plug this in, as my old wireless one worked wired to the boiler