JBL Bar 5.1 sound bar with wireless rear surround speakers | Crutchfield
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- čas přidán 14. 07. 2024
- The JBL Bar 5.1 features two battery-powered rear surround speakers that you can position behind your listening position in your home theater, giving you true 5.1 movie sound.
JBL Bar 5.1: www.crutchfield.com/i-rYTVc2A...
What's extremely cool about those rear surrounds is that they run on battery power, so you can place them anywhere you like without needing to grab power from the wall. Once in place, you can run the automatic calibration built into the bar, which sets level and timing based upon their position.
After you're done watching for the night, just pop the satellite speakers on the ends of the bar to recharge. On a full charge, you'll get up to 10 hours of playback before needing to charge again.
A 10-inch subwoofer provides the deep bass you crave from your movie sound, while 9 drivers in the main bar provide a rich front soundstage. The bar is slim enough to place under most TVs on a stand, and can also be mounted to the wall.
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Thanks for this valuable review....👍👍
Thanks for checking out our videos! 😊
The way my living room is set up, the room is longer than it is wide. How far away can you place the rear satellite speakers from the bar and still get consistent quality sound? Will they still work well 25 feet from the sound bar?
That is a stretch for sure. Ideally I'd say within 15 feet would be best.
I bought JBL bar 5.1 and the only difficulty I am having is every time I ON the speaker, I have to POWER ON the other two surround speakers as well. Is there any way to ON the two surround speakers when I ON the main speaker
No u can't if they're detached...
You will not be able to have the surrounds power on simultaneously with the sound bar.
So sorry for any inconvenience.
@@crutchfield Are you saying you can't have the soundbar on with the sub woofer??
@@douglassalley9117 I think they say you need to turn on each individually, you won't be able to turn the sound bar on expecting the wireless speaker to turn on automatically.
Do the detachable speakers produce sound when they are attracted to the soundbar? Just curious
Yes they do!
I bought this on Amazon. It will be arriving today. I hope I like it.
Do you like it?
@@stock7628 so far it's the best sound bar I've ever heard.
How about the bass sound? Any delay on the surround speakers?
@@jesusosuna1511 the bass is great. The best I've heard from a soundbar or any home subwoofer I've owned. I haven't noticed any problem with sound delay but there is an adjustment on the soundbar for it.
I got mine today.. So which is the best sound option to connect HDMI Arc or Optical
I have a question about rear speakers: I try some videos from youtube with 5.1 surround sound test and when the rear speakers are tested there no sound. The sound is hear from the left or write speakers from soundbar instead. Is normal? If i play a movie or a sound file with 5.1 surround sound everything is ok. In sound test when is play sound only for one speaker at a time I don't have sound in rear speakers.
How are you getting the youtube sound to the soundbar?
I connect my PC to smart 4K TV with a HDMI cable and use the TV as monitor. The soundbar îs connected to TV with HDMI cable using ARC connection for both (soundbar and TV).
Seems like the issue is youtube not sending a true 5.1 codec.
Crutchfield, I am not able to conclude between JBL Bar 5.1 and its improved version 'JBL Bar 5.1 Surround'. Can u pls add an in depth comparison and help to decide. The improved version lacks many things which old version had. I am more a music lover and so also keen to float with sound works in visuals and movies. Please guide..suggest if any other better options than JBL, but wireless. Max budget is as of JBL Bar 5.1.
I can help out! I 1st purchased the JBL 5.1 Surround Bar "Newer 2019 Model" and it was a huge disappointment when it came to the actual max power/loudness of the actual soundbar itself, tops off at # 33 for the Max Volume. It has 5x50 watts speakers plus 2 side firing tweeters. When i play music or movies and put it in the Max Volume setting, it lacked power. I returned it and Purchased the JBL 5.1 Bar with Removable Speakers, and it sound way louder! Max Volume tops off at #48! Plus the removal speakers is a nice bonus! Both systems have outstanding bass as they share the same subwoofer. Stay away from the newer model and get this one instead! Its definitely louder at its highest setting and offers the removal speakers for real surround sound experience.
@@armandoestrada8499 Thats great..thanks Mr Estrada. I am now able to conclude and get it. Would like to know whether u had any trouble with backup of removable speakers and how long it had been with the beast !!
Hi Anoop,
Feel free to reach out to an Advisor by phone or online chat. We will be happy to help you out.
www.crutchfield.com/I-rYTVc164/contact
Hi. I can help with this. So I initially had the 5.1 deep bass and it was not giving me what I needed. I then exchanged it for the 5.1 surround and it was better. The soundstage was much better and warmer, it also filled the room much better. I then returned it and bought the bar 5.1 which I now have. Bass and Treble are crisp and the power it has is much stronger and bass is definitely deeper. I'd say if you want something for music and a homely feel in a fairly smaller room the get the 5.1 surround but if you want something loud and strong with deep rich heavy bass then go for the bar 5.1. Hope this helps others out there
How does it compare to the samsung q90 or q80?
Just returned my Samsung Q80 soundbar for this. I just like having rear speakers option. This gives you that surround sound that Q80 doesn’t. JBLs sub is also better and offers more boom than Samsung. Connection is the same-both easy to connect and/or sync.
jbl saundbar bolby dijetl indan press kay hii batey jbl no 1 hi bai👈👌👌👌👌👌👍👍👍👍👍
Can i change out the subwoofer to the bigger jbl subwoofer
It is not possible to use a different subwoofer with this bar. However there are some bars that have a subwoofer output letting you a bigger, stronger powered subwoofer. Here's the ones we offer:
www.crutchfield.com/I-rYTVc227/g_316150/Sound-Bars.html#&nvpair=FFSubwoofer_Output|[rank1]Yes
Hello. When I plu in the microphone into the bar abd press callibration bztton on remote control it says “no mic detected“. Do you have any idea why this cpuld be? Thank you for your support.
If you got the sound bar here, please give our techs a call. Their direct number is on your invoice. Also, you'll find specifications for using the calibration mic on page 8 of the manual here: pdf.crutchfieldonline.com/ImageBank/v20171031142000/Manuals/109/109BAR51.PDF
Yes its good
How long does the battery last for the surround speakers?
U can power it with usb cable
it lasts around 10 hours, some amazon reviews on it confirm that, and you can charge it with a USB cord but you cant have them on while doing that, so no real point.
@@fikofikret1522 How? I keep hearing about this option but haven't seen it employed.
@@Nightboat just with micro usb cables u can plug it
@@fikofikret1522 OK, but like another person said...you can't use them when plugged in then?
HELP!!!! I have the JBL 5.1 Soundbar and subwoofer with detachable speakers that will not pair. I have tried the Dim button for 5 seconds then Bass+ then Bass- which was recommended numerous times with no luck. Can this problem be fixed or repaired? It's a brand new unit that we have had for a year and a half because we just finished the basement
I have the same problem, solution?
@Crutchfield
my rear surround speaker's batteries are not charging properly. They work for like 10-15 min and then shutdown due to low power. Any idea how i can overcome this issue?
i Have tried charging them with micro usb too. The equipment is just Over a year and half old
We're sorry to hear this, Divyanshu!
If you purchased your JBL 5.1 bar from Crutchfield, please reach out to our tech support department. You will find their contact info located under your My Orders tab, in your online account.
Please have your order number handy, so they can access your account and provide troubleshooting steps.
I want to be able to put the rear wireless speakers on the wall when using the surround sound. Mine didn’t come with brackets to attach them to anything on a wall. Can you send me link or tell me what I would need to do that? Thanks
We do offer mounts that can work with the wireless surround speakers in this system. You can find them here:
www.crutchfield.com/I-rYALc227/p_051WMS3B/item.html
Hello j bought this bar about 5 months ago and j have issue with surround speakers. Sometime j lose connection in surround speakers and subwoifer they do not pair with the bar (RESSETING THE BAR UNPLUGG AND ETC) sometime with luck sometime dont want to pair pls help me
So sorry to hear you're experiencing these difficulties with your sound bar.
If you purchased your Bar 5.1 from Crutchfield, you do have access to free technical support for the life of the gear. You will find the contact info for tech at the bottom of your shipping confirmation, or by logging into you online account, and accessing your order history. Please have your order number handy.
If you did not purchase from Crutchfield, we would recommend contacting the retailer you purchased from, or reach out to JBL's technical support department. They will also be able to help.
J order it from audio shop in macedonia and they have no time to help me because korona virus etc etc. Is there any video for reseting the surround speakers tnx
You could attempt o do a factory reset. In any source modes, press and hold Volume -, Volume +, and Source button on the top panel of the soundbar until it displays "reset" on the display. The unit should turn off and restart.
i got the same soundbar yesterday but sound comes out no matter what i do. can help me with that? loved your video by the way!
That's no fun! This sounds like something that needs technical support to help resolve. If you purchased it from Crutchfield, then you should contact our technical support for help. We send their toll free phone number on the order invoice. If the bar was purchased elsewhere and they cannot help, we recommend contacting JBL's support by calling 800-336-4525 for help
Hi show us how do we wall mount speakers I have same sound & it’s great quality sound❤
We didn't make a video showing how to mount them using the included wall mounting brackets. We do offer some universal brackets that come with detailed instructions on how to use them. They might help and we keep a copy of the owner's manual on their web page with the link to download it found in the What's in the box section of this webpage:
www.crutchfield.com/I-rYALc227/p_051WMS3B/item.html
Can batteries in surrounds be replaced once they fail to hold a charge...like all batteries inevitably do?
The batteries in the surrounds cannot be changed.
Of course it can be replaced. It is man made after all. Only thing you need is screwdriver and a solderin iron.
Hi, do you think the soundbar Samsung HW-Q90R is better or not ? Thks
For help comparing soundbars, one of our advisors would love to help!bit.ly/2KP1zS3
looking on amazon only the 9.1 version seems to come with detachable speakers not the 5.1 version
When posted, the JBL Bar 5.1 had detachable speakers, but that version has been discontinued. You are correct that the new Bar 5.1 does not come with detachable speakers.
Cap
If I'm on budget is it okay to consider JBL bar 2.1
Indeed!
Feel free to get in touch with an Advisor by phone or chat. We will be happy to answer any questions you may have.
www.crutchfield.com/I-rYTVc164/contact
Does the soundbar need to be plugged into the main source? Like a projector or will bluetooth work? Completely wirles..
If the source device can transmit Bluetooth audio, then that source device does not need to be plugged into the bar to hear it. That will get stereo audio into the bar and it can simulate surround sound from it. To get true surround sound into the bar, you must connect the source device to the bar via HDMI or optical cables
Dang so the only way to get actual surround sound is by running wires!
That sucks. I just bought a 4k Protector and want some good surround but I'm not running wires. Sucks🤬
Running wires to the surround speakers preferably, not wireless.
Can we take out calibration microphone after 45 sec or we have to put it into it to listen surround sound ??????
You will want to connect the mic and use it for the room calibration at setup to ensure the best performance from your JBL Bar 5.1. Once the calibration is complete, you can unplug the mic and save it for future use.
🔝Nice ✔️
I don't under stand why the new version of this ditches this great detachable rear speakers idea???
Did it have wireless syncing problem or what ?
Right? Only thing I can figure is that it is sort of a hassle to constantly be hooking and unhooking surround speakers to the main bar.
I thought the JBL 9.1 was the newer version? Which one is newer than the 9.1?
Does this have dolby true hd and dts master audio
The JBL Bar 5.1 has been discontinued, however, this sound bar offered Dolby Pro Logic II, Dolby Digital, DTS, sound processing.
I'm planning on getting this, is it still worth it? Or can anyone recommend within the price range.
We no longer have this model to sell as its been discontinued and we have sold out of the units we got. Currently, there is a Polk Audio soundbar that is within the same price range, comes with the separate surround speakers, and offers similar performance. Here is a link to the Polk Audio soundbar:
www.crutchfield.com/I-rYALc227/p_107MAGMAXS/item.html
May you please suggest a good soundbar with surround sound and dialog clarity
How large is the room you are wanting to put it in?
@@crutchfield my living room - around 300 sqft.
One of the better bars we offer right now for a room like your's with dialog that can have surround speakers added so that the surround sound comes from the proper location as well is the Sony HT-Z9F found here:
www.crutchfield.com/I-rYTVc227/p_158HTZ9F/item.html
Here's the surround speakers for it:
www.crutchfield.com/I-rYTVc227/p_158SAZ9R/item.html
Hlo sir JBL 5.1 and Sony s700rf which is best pls tell me iam confusing between these 2. Which of them have loud voice and loud bass pls tell me sir?
We do not offer the Sony S700rf bar and have little personal experience with it. That being said, if you are looking for a soundbar that provides maximum bass the JBL bar 5.1 absolutely delivers!
How specifically do you connect with Bluetooth to play music from a phone/tablet?
We have technical support to help our customer through this process. If you purchased your bar from Crutchfield, I recommend contacting our technical support for help. We send their toll free phone number on the order invoice. Also, pages 6 and 7 of the owner's manual cover how to pair to and use the Bluetooth. We keep a copy of that on our web site that can be downloaded using the link found in the "What's in the Box" section on this page:
www.crutchfield.com/I-rYTVc227/p_109BAR51/item.html
Can I set the rear surround speakers to auto turn on when I power the main bar on??
Nour Magdy no
Which one is better the older one or the newer one?
The true step-up to this bar is the latest JBL Bar 9.1. It's incredible with two detachable 60 watt battery powered surround speakers, dedicated upward firing speakers for Atmos, and a 10" 300 watt subwoofer.
www.crutchfield.com/I-rYTVc384/p_109BAR91/JBL-Bar-9-1.html?tp=47366
A soundbar review without talking about THE SOUND? Neeeeh....
Where are the rear speakers? I couldn't see 'em in your video!
they are clearly visible at multiple points, they are the separeate speakers that plug into the side of the main bar for charging.
Thanx, there should be 5.1 speakers but I can count 3.1 speakers. Where are the other 2 rear speakers?
The two rear speakers are the ones that plug into the side of the main bar. The bar itself has 3 speakers built into it. Add in the subwoofer, and you have a 5.1 system
Okay, Thanx, I didn't know that the two front L/R speakers built into the center speaker.
Is it possible if ever needed to use power supplies for the 2 rear speakers, i think i saw that somewhere?????
Hey Daniel!
The wireless speakers with the JBL Bar 5.1 are not able to be connected to a power supply or alternate power source.
These are only battery powered and must be connected to the Bar in order to recharge.
The wireless speakers have micro usb charging ports so you can charge it using a cable.
I just charged mine with the micro USB on the side... Very easy
Jbl 2.1 deep bass review plese
Hey, Is it still worth to buy it in 2023 or is there any other recommendations?
Hi Hari, this JBL Bar 5.1 is no longer available; but we can recommend another good option. Are there any particular features or inputs you need or would like to have?
If you find it at a very good price, I would say "yes", otherwise, I would go for the newer JBL Bar 500, 700 or 800, these are almost at the same price but they also offer Atmos. If money is not an issue, then go for the 1000 or 1300. These two give you more channels and also have 3 HDMI inputs.
How to mount them two other speakers
Attach the supplied mounting brackets to wall and hook the surround speakers onto them.
Can it connect to the AV receiver through Bluetooth?
Unfortunately it cannot. This soundbar can only receive bluetooth signal for audio streaming from a phone or computer/tablet. The JBL Bar 5.1 must be connected to the receiver using an HDMI or optical digital cable.
@@crutchfield thanks for the replying, I was thinking get one it for my home theater setup, just want to check to see if I need to get HDMI wireless transmitters. I guess I need it in this case.
How’s the durability? Does it last long?
Equipment like this isn't often on the market long enough to build a good history for the item itself. I know our customers are happy with the brand and keeping the gear they get from us as well as not needing our technical support more than other brands. Seems like they work well and last.
I've had the unit for about 2 years. The left satellite is no longer working remotely, although it will work if I leave it attached to the sound bar. Since it's out of warranty, my options are repair by a JBL service center, buy a replacement speaker or a buy brand new sound bar. Having the speaker repaired by the service center will cost more than a replacement speaker. I'd buy the replacement speaker, but JBL doesn't have any in stock, and none are expected until February 2022 (that's not a typo). I'm pretty unhappy that the unit has only lasted this long until failing. It was great until then, but given the poor quality and inability to get replacements, I recommend staying away from this item
All coustomers have same issue
jbl must work on it
until its too late
Sounds like battery issue. There is a how to in battery replacement. Also, upgrading it using 18650 batteries. 👍💯
Hello you can Pairing two Subwoofer to one JBL 5.1 Soundbar Let me know
no
The JBL 5.1 Soundbar, cannot be paired with more than one subwoofer.
The JBL 5.1 Soundbar, cannot be paired with more than one subwoofer.
@@crutchfield I have Jbl flip 4 can I pair it to the sound bar too?
Yes. U can pair more than 100😊
waw, Speaker review without a sound Demo? It's like watching a TV review w/o displaying screen quality.
Don't like the charging idea. I'd rather they plugged in. Most people will forget to charge them and it's too much trouble to charge them. They should provide a charging adapter for each one. Also blue tooth devices have a tendency to cut out at low volume. They must have a separate volume control . You must increase the main volume to stop the cutting out.
They do plug in
Why my wireless surround speakers not working..?
We have technical support to help our customers when issues like this come up. We include their toll free number on the order invoice and in the order history section of your account on our web site
How does this bar system compares to Bose soundtouch 520?
For help comparing different systems, you should get in touch with one of our advisors! bit.ly/2KP1zS3
Hi..! I buy one because is a great soundbar but.... at that range $500 lack basic settings like Treble and Bass Adjustments On The Bar,
Not mention Wifi and App control on 2019 🤷♂️
I contact JBL and I hope get this adjustments on Firmware Updated
Manny Thanks For the video
Thanks
@Crutchfield
Don't hope for a firmware update. This bar is already being discontinued because of newer releases that do have Wifi and Google assistant. I have this bar as well and I am not really satisfied.
This is a comment I left on another video about this setup:
I have this setup, I must admit, the sound is great. But there are very big downsides to this setup. For one, the software that JBL puts out is still below par. Let me explain, if you have a PS4, or a smart tv, when you play feedback sounds, get ready to be annoyed endlessly. JBL still has the audio-lock on built in their software. This means that the bar 'should' pick up sounds very quickly, but it doesn't. So whenever you hear feedback sounds, the bar will try to play them, but will mostly fail unless you quickly go through your menus. Also, after your feedback sounds, the bar will crackle and the sub will make this weird 'plop' sound.
In my opinion, just steer clear of JBL when it comes to hifi setups. Yes their BT speakers are the best, but their hifi sucks big time. I have issued a second repair for this soundbar and the question will be wether my service center is able to remove the audio-lock on, because if not, then I will demand a refund. This has to do with the DSP section on the motherboard. If you don't know what this is, do a little bit of research. This is not what you expect from an expensive surround sound system. In this price range, just go with Philips, sony or LG. If you have more to spend, go for Bose or Sonos.
More information on DSP: en.wikipedia.org/wiki/Digital_signal_processor
Björn Rombaut Which bar is replacing this one?
@@beans2605 the bar 5.1 surround will be replacing this one. Ironically, the 5.1 from this video has detachable surround speakers whereas the 'JBL bar 5.1 surround' doesn't.
@@bjornrombaut4660 You Gime me a real aswer..... because I Contac Harman And Said That Not Have This Settings levels (Treble, Mid and Bass on The Soundbar) Because Is "Designed To Play at Optimal Levels"
I said to Harman that is a basic ones that cames on the recivers, car stereo etc.... I think that adding this settings help a lot to get the perfect sound 🤷♂️
Know announced the 9.1 at CES 2020....
Take care
@@bjornrombaut4660 ugh really? I had the delay issue with my Bar 2.1 and JBL offered to switch it to this model, so i assumed the problem would be fixed. waiting for it to arrive.
How to reconnect the wireless rear speakers ?
On page 6 of the owner's manual, JBL states "To re-connect the wireless surround speakers to the soundbar, first confirm the main soundbar is POWER ON, then press the RECONNECT button on the wireless surround speaker."
@@crutchfield thanks
Anytime! 🙂
How is it compared to jbl 9.1?
The 9.1 has more advanced surround decoding, offering more enveloping surround effects.
@@crutchfield and what do you think about Nakamachi 7.1.4 and 7.2.4 compared to JBL 9.1? Thanks
We don't happen to carry the Nakamichi brand, so doing a comparison is pretty tough.
Is it possible to watch tv and listen to music on my sound bar at the same time?
Yes. You can have the TV on but change the input on the soundbar to a different, audio source.
Anyone else that have bought this setup have issues where the wireless speaker turned off but won't turn back on? I have had mine for a month but the right wireless speaker turned off and now won't even turn on when plugged into the soundboard itself. HEELLPPPP
Hey!
If you purchased your sound bar from us here at Crutchfield, please contact our technical support team. You will find their contact info listed on your invoice, or by logging into your online Crutchfield account, and accessing your order history.
@@crutchfield hey I didn't buy it from Crutchfield but is there any chance that your technical support team has heard anything about this and if there's something I can try before I end up trying to find and buy a single speaker?
No 4k passthrough and Dolby Atmos? Hmm.
It has 4K passthrough
No Atmos
Jbl 5.1bar how much price
We no longer have it to sell. The last price we sold it for was right at $500 for what its worth
Which one is better and which one do you preferer ?
JBL Bar 5.1 Surround or JBL Bar 5.1
www.crutchfield.com/p_109BAR51SR/JBL-Bar-5-1-Surround.html#details-tab or
www.crutchfield.com/p_109BAR51/JBL-Bar-5-1.html#details-tab
Both the JBL BAR 5.1 Surround, and the JBL Bar 5.1 (now discontinued) are great sound bar solutions.
However, if you want the ability to use wireless rear surround speakers, and have the ability to decode DTS codec for audio, the JBL Bar 5.1 would be the best choice for you.
The JBL Bar 5.1 Surround does not offer DTS or wireless surround speakers.
4 stars review. Sound demo would have nailed it 5 stars.
You'd just hear the quality of speakers of your device.
A "sound demo" would make no sense. You think the sound you get through your phone while watching the video would tell you anything useful?
We don’t hear the real sound of the SoundBar.You must make a good demo to attract the consumers.We don’t hear nothing..
Listening to a RECORDING of a speaker playing is going to be way different than actually hearing it in person. While yes it can give you somewhat of an idea you should still listen to it in person
J J J J JR Hmmmm Watcha Sayyyyyy?
Who wants to connect JBL Bar 5.1 soundbar to a AV receiver?
Rechargeable surround speakers? Nah. Bad idea.
They work pretty well.
I'm actually very intrigued by detachable speakers to place in rear and it is definitely swaying me towards making the purchase vs. other brands... Can't decide on getting either the 5.1 or double up and get the 9.1 (is it worth the difference for $500 more?)🤔🤔🤔🤔
HELP!!!! I have the JBL 5.1 Soundbar and subwoofer with detachable speakers that will not pair. I have tried the Dim button for 5 seconds then Bass+ then Bass- which was recommended numerous times with no luck. Can this problem be fixed or repaired? It's a brand new unit that we have had for a year and a half because we just finished the basement
Sorry to hear about this problem! If you purchased this unit with us, you have 7 day a week tech support! Their number can be found on your invoice, or under you "My Orders" tab on your online account! If it was not purchased with us, you can reach out to the support department of the retailer who sold it to you or JBL directly!
Here is link to the owners manual: pdf.crutchfieldonline.com/I-rYTBc174/ImageBank/v20171031142000/Manuals/109/109BAR51.PDF
page9-10 covers several troubelshooting steps, and page 6 shows the process for connecting the surround speakers.
Does it support PCM 5.1? I'm looking for something to use with the Nintendo Switch which doesn't have any Dolby formats :/
No it only supports 2 channel PCM and 5.1 Dolby Digital
@@crutchfield I'm having real difficulty finding something that works with the Switch for this exact reason. Any suggestions would be great :)
One solution that can work and still use a bar for the front stage are passive sound bars as those can be matched to home theater receivers (they almost always read multichannel PCM audio like that 5.1 channel audio coming from your Switch). I recommend contacting an advisor to discuss current options and get a personal recommendation. Here's how to reach one for this help:
www.crutchfield.com/I-rYTVc227/support/ContactUs.aspx
HELP!!!! I have the JBL 5.1 Soundbar and subwoofer with detachable speakers that will not pair. I have tried the Dim button for 5 seconds then Bass+ then Bass- which was recommended numerous times with no luck. Can this problem be fixed or repaired? It's a brand new unit that we have had for a year and a half because we just finished the basement
Solution? I have the same problem
Have you tried to reset it to the default settings? Press and hold VOLUME -, VOLUME+ and SOURCE button on soundbar top panel until text display shows RESET.
HELP!!!! I have the JBL 5.1 Soundbar and subwoofer with detachable speakers that will not pair. I have tried the Dim button for 5 seconds then Bass+ then Bass- which was recommended numerous times with no luck. Can this problem be fixed or repaired? It's a brand new unit that we have had for a year and a half because we just finished the basement
We hate to hear that is happening. If you purchased your JBL Bar 5.1 from Crutchfield, you should contact our technical support to see if anything can be done to get them to pair together. We send their toll free phone number on the order invoice.
If you purchased elsewhere and they cannot help, or if you have completed all troubleshooting options there are for the soundbar, we recommend contacting JBL's support by calling 800-336-4525 to check if this is something that can be repaired.