Disturbing Things Credit Card Reps Want To Tell You, But Can't
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- čas přidán 29. 05. 2024
- Wait, are credit card companies kind of shady!? A former credit card rep tells all.
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Based on the article: www.cracked.com/personal-expe...
Writer: Cezary Jan Strusiewicz
Illustrator: Winston Rowntree
Animator: Tony Wilson
Editor: Jordan Breeding
Winston's Instagram: / winstonrowntree
Tony's Website: tonywilson.net
Jordan’s Twitter: / the_j_breeding
Cezary's Twitter: / ostrichson
Jordan's CZcams Channel: / @drjordanbreeding
00:00 - Intro
00:14 - You Have No Idea Who Handles Your Information
1:49 - Information Gets Stolen All The Time
3:29 - Rich People Have Different Rules
05:37 - The System Is Designed To Screw You
#credit #creditcard #scam - Komedie
We spoke with some real credit card reps about all this crap! www.cracked.com/personal-experiences-2296-how-not-to-get-screwed-by-your-credit-card-inside-advice.html
id so much rather have a 19yo handle my shit than some 55yo karen that doesn't know what a pdf is
Hmm. 🤔
So what you're saying, Dr. Breeding, is that everything...Is terrible?
@@an0idiot0of0use I’ve BEEN saying that
Still find it crazy that credit cards have waay more influence on your credit score more than rent payments, which usually comprises most of someone’s paycheck (exceptions apply)
I totally agree
It's all part of the system to keep us down. One way to get around it is to charge your rent on a cc, then immediately pay it off.
Alot of people already own homes or live with family. Like a lot of people
That's cause credit scores only score debt. Now some companies will ask for your rental payment and will take that into account when they decision a credit app.
@@GeorgeWashingtonLaserMusket *serfs not "surfs"
20th Century: _Cracked_ is the 2nd most popular parody magazine in America
21st Century: _Cracked_ is exposing the corruption and greed at the heart of America
Haha gotta change things up
@@cracked i love you cracked.
Btw, was it you or was it college humour the one that did the parody infomercial of a pill that grew extra "male genitalia" on different body parts, including brain? 😅 It was my favorite and never found it back.
I really dig how informative this series is despite the devastating bouts of depression they typically send me spiraling down into.
Sorry about that!
Oh, you don't need to apologize, you've done nothing wrong! This is important stuff that people should know about!
I'm genuinely so glad Cracked is back. For a while I thought it was going to be just a relic of a different era of CZcams
And now who knows what the hell we are
@@cracked you're this CZcams user's favourite channel 💯
@@AI-di7ll Hell yeah! I'll take it!
The credit score system is the US version of China's social credit system. The number that determines how much like a human you will be treated.
Only difference is that China doesn't have a social credit system lmao
At least China's social credit seems fairly transparent while credit scores are tabulated behind closed doors and no one really knows exactly what you have to do to get them up. I bet you could get two people with the exact same spending and loan history and the numbers would be completely different. BTW, not defending china's dystopian BS either but we have are own dystopian BS but we all just like to pretend we don't.
Naaahhh… you should really look into the CCP’s social credit system… to compare the two is misinformed at best. In America, if you pay your bills, no credit agency cares about your politics etc. You won’t have existing credit terminated and assets seized because you expressed discontent with a politician.
Either way, Big Brother is always watching you.
Well, to be fair, your credit score doesn't ban you from like... Movie theatres.
I love it when credit card companies close out your account if it's dormant without bothering to send a notice in the mail.
I have the opposite problem myself. When Ive paid a card off and want to cancel the card I have to wait on the phone for ages to cancel it! I’m sure that’s on purpose as they don’t want you to cancel the card!
America is basically a gigantic casino where everyone is forced to play.
I like you.
Yep, and some of us figured that out early and just play withinnour limit to appease the house for the free drinks. Trick is, apply for a few cards, keep them locked up at home and only assign each one a single monthly autopay bill, like netflix, water bill etc. Have them set up to pay in full each month. Call every year or sow to up your credit limit, but never spend it. Boom! An amazing credit score for home and car loans. Then pay off those loans way ahead of schedule to save interest. You may not acquire all those useless perks like airline miles, but you will be golden when you need necessary credit.
Love that the high spender incentives are basically the same as those at casinos.
And for the exact same reason!
@@bensmith3890 makes me appreciate Beverly Hillbillies more when I understand a lot of it was just making bank execs suffer.
They get returns.
I realized that credit was a scam when I was trying to get an apartment fresh out of high school and they told me that having bad credit was better than having no credit at all 😒 like shouldn't having no credit be the same as having perfect credit? But no, according to credit it's better to be in debt than to be frugal 😑
bad stuff costs more, no credit is "I would never give you money get out".
'They' have no control over you or your money if you don't have credit, without going through the court system. Debt can also be sold or transferred. Those are those pesky debt collectors. They buy debt for a lower amount than the actual debt, then try to collect it from you. The difference is their profit.
@@tehevilengineer7939 but shouldn't no credit be "I always pay my bills on time"? The best way to build credit is to just not pay your bills in full and wait to pay it off later. My credit is maxed now and it's just because I have a credit card I use for bills, nothing else has changed 🤷
"No credit" just mans means they couldn't find anything which just makes you sus. And proving a negative is impossible.
Don't assume malice where incompetence or laziness suffice.
Try to see this from their perpective:
"This guy probably made up that name because he is wanted criminal. That's why there is nothing."
So good job in acting in the same way and therefore continuing this system! It's perfect.
Credit history means lenders have a method of assessing the amount of risk they’d take.
If you have no credit, they’ll have no way of knowing if you’re able to pay back what you owe or if you’re terrible at repaying debts.
It sucks it’s attached to everything, but it’s understandable
Thanks for touching in the convenience fees. Literally the most important part out of this whole video since it explains how the actual money is made and how these companies keep their lights on.
No I know why my local grocery store doesnt use credit cards. Only cash and debit.
@@richardsanchez5444 yup. I didn't realize it until I went to a farmers market back in 2021. First time I used my debit card in years for an actual purchase.
It's fascinating to me as a European that Americans use credit cards for everyday expenses. In Europe, most people use debit cards, and the idea of getting credit to buy groceries is insane. People take credit mostly for houses ( because this actually can pay off), cars and rarely for some expensive device like fridge or TV, but that is considered weird
The stores tack on charges for using credit whether or not you use it, so why not use credit? I currently have $800 in cash back rewards from using credit instead of debit. Also, if someone steals my credit card and buys stuff, the credit company eats the expense. If someone steals my debit card and buys stuff, I'm out whatever they spent. It's an obvious decision because that's how the US market is structured.
@@Demmrir I have a debit card from government bank, and when someone in other side of EU stole 100 bucks from my account, they returned me my money in three days with no problem
@@Demmrir But depending on how fast you pay the credit card off, you're paying for your expenses plus monthly interest rates. Whereas when you use a debit card, you're simply paying for your expenses with no interest included.
I treat my credit card as a debit card and only spend money I have. if you pay your balance in full every month, you don’t end up paying any interest.
@@boricua93chick it's still weird
The worst part is your pretty much forced to use the credit system otherwise you can't get anything
You’re not tho, just come up with the 250k your house will cost without a mortgage 😂
@@williampeterson3498 literally no has that kind of money unless there retired
@@randomvids9507 obviously that was the point it’s either do that or you know prove you can actually pay that 250k back to the people with the money, it’s not like you can’t save it
You forgot to mention that any time you close a credit card account your credit score takes a hit.
Yeah it does because of the factors that they calculate the score with. Age and available credit are weighed heavily so if you close an old account your average age is obviously younger
I can only speak to Discover personally, but they pay for 10 weeks of full-time training (5 before you touch a phone) as well as regular ongoing trainings and call grading, which were pretty (maybe too) intense. And they take that security stuff extremely seriously and you would get instantly "boxed" (come to your desk to find all your stuff in a box, fired) for anything that even looks sus. Heard similar things about BoA and AmEx, too. Those three are the ones that compete on call center quality.
Looks sus? Elaborate
This scam is right up there with insurance!
Insurance it worst because we are force into it
"Privatized healthcare is so embedded in the heart of America that it would require a surgeon to remove and cost $50,000 dollars"
-Brian David Gilbert
@@azathoththe3rd Still better than having to wait months to get medical treatment that may or may not be life saving.
@@HennryHammerhead what u mean?
How it better to have a monopoly system that decide how much pills and medical service cost.
Yeah stupid insurance being there to pay out the cost of a new roof or god forbid a new house and all your earthly possessions using statistics and data to determine what level of risk you are so that they're able to better manage their levels of risk and therefore be able to pay out clients in the event something happens like a hurricane or massive blizzard including loss of use coverage which covers for the cost to stay elsewhere and even eat out in the event you lose the use of your home
I've seen stores/restaurants etc (usually mom and pap) that will give you a discount for using cash.
WinCo is probably the most famous for this because they basically say they don't accept credit cards just so they can charge you less.
These are so fun to do sound effects and crap for.
Also they are fun to illustrate!
I like the funny horse!
@@an0idiot0of0use me too, friend
@@subnormality. the illustrations are so freaking good!
What I find the worst about credit cards (as someone who used to do customer service for a credit card company) is how predatory they are. If you can pay the whole thing off in full every month, then you can enjoy the benefits without too much hassle. If you can't though, that's when they get you. The APR and fees add up pretty fast and can drown you if you're not careful. I saw so many people trapped on that debt treadmill. Some were putting their whole paycheck onto the card, then turning around to take it back as a cash advance (with fees and unavoidable higher APR taking a chunk out every month). Others were making minimum payments and still had their cards perpetually overlimit because the APR would erase any progress their payments made. Adding to the "fun", making a payment, then turning around and taking the funds out as a cash advance happens to hit some of the red flags for criminal activity, so people counting on having that money available to pay their rent and other bills would get a nasty surprise when the bank put a random 3-10 day hold on the funds.
That's what they signed up for only take on what you can handle
Yeah like just pay it off. If you can’t you’ve been irresponsible
Credit cards are a great example how with enough marketing, something nonsensical can be made to seem normal or even expected.
The idea that there was a time not that long ago where people only purchased what they could pay for. Credit cards and credit scores are a scam that people are now forced to participate in, at their expense.
I think you have some reading to do, the cc is certainly simple in principle and idk about you but I’m not giving someone with a terrible credit history 200k on a house. Not the greatest system at all but let’s not pretend it’s a dystopian nightmare like christ
@@williampeterson3498 Credit score and credit history are two different things. I have a perfect credit history, but if I don't carry an active line of credit, my score goes null.
Also, I said "scam" which it is, nothing about "dystopian" or " nightmare". You OK, you seemed triggered?
@@TruthAndMoreTruth if you haven’t used credit in 5 years then it’s kinda pointless to use that as judgement for a loan no? It’s annoying to see a pretty simple system be called a scam because you don’t understand why because that’s all it is really.
What's really crazy is that people think their phone number, address, and license plate number are supposed to be private.
I worked at one of those call center places can confirm 100% true.
i am eshop owner in EU . I ship worldwide . Two years ago , i got fedup with all the credicard nonsense ... and simply stopped accepting creditcards or paypal . The only way to pay me is with banktransfer . BEST DECISION EVER .
Everything is like that. Addicts are the least of the concerns, because most addicts are more about quick fixes and USUALLY won't go through the trouble of identity fraud. Now fully grown adults working call centers in India or Americans who speak worse English than aforementioned Indian people, that's who you have to worry about. Random cold calls to elderly family members and plain phishing scams are the main concern...
Those airport lounges are fantastic. Great for getting drunk before even getting on the plane.
Credit scores are even more fucked up. It's literally a quantization of how much power the bank has over you.
Cracked has really been hitting it out of the park lately. This stuff is as good as anything Cracked ever made, but without the large team and budget.
Impressive stuff, please never stop.
I appreciate this comment so much. Seriously. Like, I try so damned hard to keep everything at a similar level to the past - but when I actually achieve it, it means nobody realizes we’re doing it on a shoestring compared to what came before. It still mostly all comes down to me and a handful of awesome friends and collaborators just working our asses off, so it really means a lot when somebody notices that!
Wish I watched this before I was helped to near-death by easy credit... Thanks Cracked!
Ooooohhhh I fully forgot about the convenience fees charged to the store, and always wondered how they would still make money off of people like me. I use my cash back card for everything and always pay it off each month before my fees would be tacked on, so for me I just get money back from them with nothing in return. It was the store getting double dipped that offsets it.
I recently just had my debit card charged for $250 in charges I never made. I disputed it, and am likely to get my money back eventually. But it really sucks. And I have no idea how they got my info, so no clue what to do to make sure it doesn't happen again.
Dont buy things online with your card except for with very trusted sites. If you dont see the lock symbol un the browser when you are checking out dont put your info in. Dont use your card at gas station pump. Always go inside to pay for gas its very easy for people to set up skimmers or cameras to get your card info. They can even get your pin. Pretend everytime you are using your card that there is someone behind you trying to steal your info. Because they are.
@@Faber0k I would also add that it's a good idea to use something like a revolut card or other transfer cards. You can limit how much is on it and even if the details are stolen they can usually only take what is on it right now before you can do something about it. That being said, still pay attention because you need to use your bank details to transfer funds to the card/cards. Also don't use outdoor ATMs if you can avoid it. Your bank isn't checking for skimming machines and there are pretty good odds they won't mention it to customers if there was one out there if no one has complained about their money being stolen. Illegal as fuck but... it's a bank and they exist to commit crimes for rich people.
@@joeavreg2254 Would be nice if there were some kind of virtual cc system like that in Canada. I would try signing up to more monthly subs if I could easily give out a number with a predefined balance in case I forget to cancel, or if cancelling was intentionally difficult like how some companies require you to call to cancel.
My credit card was stolen at work.. crazy some guy was going through our purses taking our stuff .. told my credit card company have yet to receive another credit card 🤦🏾♀️ it's definitely a lot...
He's is definitely wearing a mask but too be fair the hacker is probably really sitting in his underwear and a stained undershirt at his computer while phishing for your info.
My first apartment, they allowed tenants to pay rent with a credit card - so not only did I get a few extra weeks to pay rent when needed, I was earning 1% cash back each month!
I bought a new car 5 years ago. The salesman was bragging how I could even use a credit card as my down payment. The finance guy confirmed it. I had already privately sold my old car, and had the funds in my bank account, but when the dealership started to frustrate me, I stepped out for a minute, called my cc company and told them my plan. I have great credit, so they bumped me to $15k, and then when the dealer asked about my down payment, I handed him my credit card and said “put $15k on this”. His jaw dropped. I’m sure his manager chewed him out for the $750 swipe fee they got charged! And I earned 2% cash back on the transaction! Hahaha
That’s awesome 🤣🤣
You are good at reinventing yourselves. Every time I think Cracked is over, a few months later they come up with something nice!
My bf used his debit card at McDonald's and then realized a couple days later he had been charged over $40. Always check your receipts.
If possible, a lot of CC companies and banks have apps that can connect to your card. A lot of them give you the option of locking and unlocking your card whenever you want and as many times as you want. Just hit a toggle to.lock or unlock.
A few hours after I went to Dunkin Donuts, at 3am, I got a text saying a 75 cent purchase was declined on my cashapp card due to wrong expiration date.
If I can, I always set my cards up so I get a text anytime it's used. Plus I now lock my cards too.
They probably used a Skimming machine to get your CC info
@@truthiscensored probably
yes. yes. yes. Cracked, once again, nails the stinkin issue right on the head, splitting right down to the balls. Buuut...
I loved this one but I would love to see this again with Roger smiling/grinning/laughing at us as he tells me how his cc company (Rog' Bank) screws my life to one torrid toxic waste dump of indebted misery, all with that beautiful smile.
PLEASE PLEASE PLEASE remake this one with Roger "helpin' out"...
I feel like we already did a credit cards one? Like before my time?
*Horton Bank
They did a roger one already
Video comes complete with ads for credit cards lol FML
I once worked at a business process outsourcing company. One of our clients was one of those identity theft protection services. They'd have the customer fill out a form with all of the sensitive information they wanted to protect - all of their credit card numbers, etc. - and send it to this outsourcing company to be processed by data entry clerks making subsistence wages.
How hard would it have been to steal that information? Not very. Even if a facility enforces rules against phones and writing utensils, the reality is that it's not that hard to memorize a social security or CC number.
It always seemed crazy to me that people were paying a company to collect all their sensitive financial info and show it to poor people. And all that company actually promised to do was monitor chat rooms and let you know if your info was stolen.
Love it... As soon this great video ends, I get a Credit card ad. Resistance is futile.
My experience working closely with merchant processing led me to believe that credit cards are a giant grift, whether or not they're used responsibly. If you are paying off your credit card every month and getting cashback or other benefits, you are getting free money. Except there's no such thing as free money. You're benefiting from a non-governmental tax that is imposed on almost all American commerce by mostly just four companies: Visa, MasterCard, fucking American Express, and Discover. I've seen small businesses buckle under processing fees.
On principle I have never had a credit card. They don't even make sense as a concept, unless you actually need a loan.
I don't care that this is the way the system works, or that I could be slightly better off if I contribute to the problem. I'm doing just fine without participating in this lunacy.
Can you please do a video on insurance companies?
We're doing medical insurance soon!
Im an older guy and I have NEVER had rolling credit. If I cant buy it with cash then I dont want it
Forget the talking horse, I want the magic pool lounger which can support a tonne.
Loved this episode and the way it was animated along with the information content. Would watch every one of them if more came out.
Yessss this such a goodie. Love it
I stopped using credit cards back in the 1990's. One has to ask how can you go from having a $250 secured credit card to a $5,000 limit unsecured in 6 months with a low credit score. I played that game for a year and after that the cards got scrapped and never used again to this day.
You sound like a rich person. I have to pay for huge thousand dollar expenses to do my self-employed job & would not be able to hold expenses at bay w/o a credit card.
Sounds like you have a self control problem, since the 90's
@@Kentrc11 ... Dude I had a business doing roofing and remodeling since I was age 16 and did that for 22 years. Never once used a credit card for anything other that the brief time I used one for personal use.
Back then checks and cash payments were the big deal and you learned how to budget your funds.
I was shelling out $25,000 for materials before I even started on some jobs.
@@rispatha $25,000 in expenses for a single job, huh? lol Well, I'm guessing you were not paid $26,000 after said job if you were able to go w/o a card for about 20 years. Good on you for getting out of the rat race, though.
@@michaelhall3321 ... Sounds like you don't know jack shit about me and love to assume shit you know nothing about.
Your credit report is often used for car/home insurance for reasons, BS ones.
Synchrony won't send you payment reminder emails and that's entirely by design.
By saying no to debts growing up I found it impossible to get any credit due to no history even though I used to make good money. I had to get secured cards and piss away money to build a history and they make it so hard to pay them (pay through bank, zero automation) that I ended up with a credit rating too low to qualify for a real card even still, much less a loan or mortgage.
Yeah a big mistake in some ways, you should be taking advantage of this cash back if you are responsible enough to pay them back before they tack on the interest. Now you have no credit history for them to really evaluate your mortgage on
You shouldnt be pissing away money tho. Stop paying interest and keep your used credit below 30% of what you have available
Hey, uh, did anyone else get this notification on their phone from CZcams for this video, but since it was truncated, it came through as "Your credit card information is - CRACKED"
Because, uh, wow did that put a lot of poop into my pants for a split second.
I didn't put the poop there, no. No no no.
(Great video, don't get me wrong, love y'all's work! Just made me laugh in retrospect)
Love the return of the animated skits
Thanks
Welcome
Will always be hype to see the art of Winston Rowntree.
Many local businesses in my area are going cash only to avoid paying the percentage fees, no wonder big businesses keep floating the idea of purely digital currency. The most criminal part of this system is that it is literally impossible to opt out or stop the multiple institutions tracking your every financial decision without you knowing or having given any of them permission to store your personal data in perpetuity. This data is then used against you especially if you don't willingly and enthusiastically participate in the debt based modern economy which is quickly making slaves of us all considering the cost of necessities.
It’s not though if you play it right it’s no different than using cash
Why do the companies court the high spenders so much? I doubt they occur high late payment fees, where most of the money apart from swipe fees is made.
Well if they buy big things those swipe fee percentages are worth more.
@@cracked I kinda doubt that that's anything compared to what millions of people buy combined and penalty not nearly with the effort. It's not like you buy a yacht on a credit card for example.
Probably some of those weird things companies do without real reason just because it feels right to some executive.
Seems crazy to me that people in the US use credit cards for everyday shopping. No wonder there is so much personal debt over there.
That's exactly what it is. I work with credit cards and the amount pf useless crap these people spend their money on is atrocious
Not to mention everyday usage...if I can't pay in cash I'm not getting it all. Credit cards should be used responsibly and sparingly not ever damn time. I mean these cards I've seen are always 3000+ or maxed out, then they get mad when they are paying the highest interest rate possible... just don't make any sense.
I use a credit card for everyday shopping and I live in Europe. No debt or high interest because balance is paid off in full every month. Only people who are financially illiterate spend more than they can afford to pay back.
Not going to lie I love these videos! It reminds me of the cracked I fell in love with in the first place,keep up the good work!!
The fact that someone who has lived within their means and avoided getting into debt of any kind because they paid in cash as much as possible, thus avoiding "service charges" and all that crap, as well as interest, is considered a BAD investment. "You made smart financial decisions your whole life? We can't lend someone like you money! What if you make a bad financial decision? You need to make bad financial decisions for a while, digging yourself out of the holes you put yourself in, before we can do that."
Capitalism is a joke, eat the rich.
Except that is not capitalism
@@the_expidition427 Oh, glad to hear that. What is it, praytell?
@@tyrongkojy It is a system not realiant on debt based money or based off a corporatocracy. Capitialism is a lot like water it is great except far to much of it and then you drown.
@@the_expidition427 Well THAT I can agree with, unregulated capitalism is fucking cancer.
I love this artist work. People Watching series on Cracked is underrated and I love image/description in the animation.
42 years old and NEVER have I bought into this scam. I bought and sold a home. I currently, fully own 3 vehicles and a 30ft travel trailer. I am a nurse and single mother, who received no child support. It CAN be done. I've had to prove this over and over throughout my life, against what people always told me, "you HAVE to have a credit card to survive in the USA" Well, I'm debt free, happy and and actually in charge of my own life.
I'll never own a credit card, and if anybody asks for one I'll laugh at them.
Any time I need to do something with a credit card I'll buy a loadable one, put what money on it that I need, use that, and forget about it. Wash, rinse, repeat
Automatic thumbs up for the Winston animation. Need more Winston SERIES!!
It's really good that credit cards are not needed to build credit in the EU. Building credit is actually not necessary.
Good cause!
Things I wish they taught us in school
Financial literacy/personal finance will never make it into the cirruculum because it would result in people realizing how much of the economy is built on exploiting people.
@@Lonovavir The only thing they teach you is invest in a 401k or IRA so you can possibly have a chance of retiring in 50 years, but what if you don't get a good job? American schools pamper A-students in the same way credit card companies pamper the wealthy.
@@rockguitarist931: If true that's how the Tier 1 schools operate. I went to a typical HS and University and wasn't taught these things. I had to learn them from books and a few guys in my community.
@@Lonovavir American schools are such a joke, it's a wonder they've lasted this long without serious reform.
Where is the personal agency? I bet if it was taught there’s not many that would pay attention just like they don’t now
If you want to build good credit, get a card and use it to pay your regular bills and then pay it off each month. You might not be able to do that with rent depending on how you pay, but gas, food, utilities, all take cards, so instead of using a bank card, get a credit card and track it with a bank book and stay within budget. Companies HOPE you will overspend and get stuck with interest payments, but you don't have to if you stay within your budget, plus if you are ever in an emergency situation, the card is there. Another option is store credit cards. I have gotten an Old Navy card because it offered a big savings that day like 35 percent off already on sale merchandise, so I got the card, paid it off when I got the bill and then closed the account....that won't help your credit if you don't keep it, but I closed it becuase I didn't plan on using it again....3 years later I got another one for the same reason, I think I paid it off but kept the account open. I also have a Ted Wein's Firestone Automotive credit card and I get a free oil change for my birthday every year and when I get work done on my car I use the card and have 6 months no interest to pay it off.
My best advice is start building your credit at 18, you might not qualify for a credit card, but you can get a secured card (you pay say 300 like a deposit and have a 300 limit, so if you fuck up they just keep your money, but after about 18 months you get the money back and it becomes an unsecured card and they usually raise your limit) OH that is another way they get you, they will sometimes raise your limit for no reason, hoping you will overspend because you can, DON'T.
Amazon credit card gets you points for spending, so do Costco, and several other cards.
THE IMPORTANT THING IS, Track your spending and don't spend money you don't actually have unless it is a true emergency. I would certainly rather pay the interest on an unexpected $1500 car tow and repair that I desperately needed than just not have a working vehicle anymore. Or if my A/C went out in the middle of the summer or if I needed a new fridge suddenly, or a water heater, they can be like $5000, and with good credit you can actually get a cheaper interest rate because you have been shown to pay your bills, so some places will give you direct in store credit for cheaper. Even doctors and dentists offer credit plans for things, so if you need a root canal you don't need to find $2000 to get it done, just qualify for their credit and then make the monthly payments.
It sucks, but it is just the way of life, get good credit young!!!!
I LOVE this answer! One thing though is that emergeny situation, have a savings so you don’t need to use a cc when the going gets tough it’s much better in the long run!!
@@williampeterson3498 true, but not everyone has the savings
Not only do reps fall for tricks, but I was doing some mortgage customer service through a third party company, we get a lot of the same information as these credit card reps, social, home address, contact info, and even credit card info and full bank account info was accessible to us if they banked with the same place they had their home loan with. Part of our training was that even if we felt as though whoever was calling in wasnt who they said they were, if they gave the correct info to identify themselves we had to treat them as the customer and there was no recourse for denying anything we could do if it was the actual customer calling in.
Jokes on you my cards are all maxed at
Our whole credit system is basically. You are forced to use us, and it’s your responsibility when we screw up
People always say that "society forces you to have a credit card" but what exactly do they mean by that. I have run my own business, purchase the house, and traveled internationally for the last 10 years without ever having to use anything but a bank account, a debit card, and checks.
It's true, I do have a credit card that I use every once in awhile because it has a good rewards, and I never carry a balance, but if I got rid of it tomorrow my life would not change in the least.
"I wahn to remake the lahst season o' Game O'Thrones..."
"Put down the green liquor and get back to the transporter room, Mr. Scott."
I honestly don't know why I chose that accent.
Well I can confirm she doesn't work for visa because I'm a high spend user and frankly my customer service experience is worse than when I was poor. When I was making minimum wage and would call for help with the basic benefits like expedited card replacement, they got it done without issue. Now they always get something wrong like sending it to an address I never even gave the company and haven't lived at in years, or most recently misspelling my new legal name even though my account shows correctly. And when I've been dumb enough to try out the concierge they've always just told me no as rudely as possible for basic, exactly their advertised use-case requests like dinner reservations abroad for nonsensical reasons (ie. "In Asia they don't do reservations") or they'll completely mess up the request so badly I had to spend a month fixing what should have been one simple phone call.
I legit look forward to moving to a normal cost of living area so I can have a normal person's spend and get normal customer service instead of having the special attention of idiots
I think it's funny that everybody who has ever hired a person, every credit card company every Bank every government agency... Every single person in the United States over the age of 18 has broken the law on social security numbers... You are not allowed to use a social security number to be identified or to identify somebody else... It's literally very specifically against the law. Yet everyone does it. People have been getting pissed at me lately because I refuse to give out my social security number anymore to anyone for any reason. It is expressly to be used for social Security related reasons and that is it.
There's only 2 types of people that say money can't buy happiness. Either they've never gone without money or have never had it. There's no in between.
This was very interesting!
Most of this has not been my personal experience working for a credit card company. But this person clearly worked for a prime servicer, while I at a sub-prime servicer, so the differences are not all that surprising to hear.
Honestly, I'm just glad "International Horse Logistics" is not something I can freely add to my resume
And what states is it illegal to pass credit card fees onto customers?
Do a Video about Flight Attendents
That could be interesting!
@@cracked so its Happening
@@evanallaire2829 Ha I mean not inherently but maybe someday!
"Poor impulse control" *video game controller appears* what heck does that mean, eh?
YOU KNOW EXACTLY WHAT IT MEANS, CHILD
And the reason why (depending on the card company) we ask you to repeat your card details reps instead of them reading it back to you is to prevent any possible audio recording devices that reps may be carrying. Also, 1 mishap to the guidelines committed by a rep can cause the whole customer rep company to lose the right to serve the credit card company affecting atleast 1,000 employees that are handling it.
is the convenience fee for debit too? I noticed places like gas stations add a charge
Debit cards are a good alternative for everyday purchases. Build credit with a credit card on recurring services like monthly bills so you limit the possibility of hacker screwing your credit up. Also they have those digital burner card sites now (but check their reputation with handling user data of course before you use them).
Credit card companies literally have no reason to charge you interest. It’s just there to steal extra money from you… 😂😂😂😂😅😢😭😭😭
I worked for a company that had a no phone, no pen/paper policy, but THEN they created a login system that required us to get a pin on our phones to login to our system!?!?! Therefore we had to take out our phones at least at the beginning of our shift and more likely 3 or 4 times when it crashed and we had to log back in.
Why I only use Debt. I once had a Credit Card and Always paid it off early. But one day, the company sold itself to Midland Funding. On my Last Purchase with them, on the Last payment of it only needing to be $45, I paid $75 and was expecting to get refunded/credited with the difference. Nope, they Withheld the Payment One Day, Making it Late and the purchase of a $230 Freezer from Best Buy turned into $3,465 Late Fee/Interest/Fee This/Fee that/Fee. That was back in 2010. It is Now 2023 and they are Still After Me... Midland Funding Well Known to Be P.O.S Scammers for doing this shit to people.
Even Took me to Court and LOST the First Time/ Took me to Court a Year Later and Won... Even with me Showing I Paid it Off Early. I went from 780 Down to a 556... 2021 Went back up to a 663, 2022 They came back and it's back down to a 535.... Still have the Freezer but it Never worked and Best Buy would Not take it back for some BS Reason...
"Her eyes! What happened to her eyes?" - Evil Dead
Art is amazing! I have been a fan of winston rowntree from the subnormality videos and it's nice to see their work again on Cracked.
Some of those call centers are in the very places/countries that is known for scamming like India
I'm not really concerned about being hacked since I have 0% fraud liability and I don't even know any of my passwords. Good luck torturing the data out of me. I'm not really high spend since I don't care to live lavishly.
no rodger? ughhh nevermind then...🤐🍻
This video makes me want to do 2 things: 1) pay cash for everything; and 2) watch BoJack Horseman.
In all the screaming about inflation, there wasn't a peep about how stores have to increase prices to compensate for card fees.
I'm liking this format. Any plans to cover insurance this way? Scam literally required by law.
Bought a used car. Minimum coverage required by the loan agreement was MORE THAN THE CAR.
Insurance isn't a scam. If you crash into someone your insurance saves them by fixing or replacing their car ect and vice versa. Without insurance that chunk of 20k or so you'd get sued for and most likely your wages would be garnished.
Credit card companies don't care I'd you cancel. You'll take a credit hit to close the account and another when you come back after your 0% APR ends.
I don't know how I still don't have a credit card at 24. Never thought I needed one.
I don't have a credit card and I am fine. Haven't had one in years. I follow the Dave Ramsey method and I was able to get a mortgage without even having a credit score anymore and I am almost finished paying for it .
I'm sorry that I have only one upvote to give you, fellow Ramsey follower.
We need an episode with the IRS please
The short reference to hacking made it sound far more complex of a process than it is. Cash is king and tin foil hats work.
A $20k limit is a lot? I thought $40k and around that was normal?
Really. I worked for one of the big name companies. Most person info we can’t see. The saying no to anything is every call. Not just the big name clients. Only ones that don’t get in trouble is the supervisors which isn’t actual supervisors.
The surcharge fee is true. It’s just the public main way of making money. We had regulator training letting us know the actual main way of making money. (It’s only the multinational ones.). Guess cracked isn’t willing to mention anything that falls under incitement or The Espionage Act of 1917
Here is fact I no longer care about keeping. The 2008-9 bail out was a scam. It was to buy up smaller companies, outsource workers after laying off veterans ones and the new US ones paid much less. Also there is a law that the government pays a company to outsource. Also money going to stock buybacks to inflate value and bonus for executives. This was bragged to us peons during two hall meetings.
Any have under Obama a warning to close your account or get a higher interest rate. Only for the rep to say it wouldn’t effect negatively your credit if you close with a balance. Huge lie we had to tell or be fired. It destroyed your credit more than if you kept it. The damage done effected your other accounts and the law to stop that wasn’t till years later. The reason that threat happened is any helpful regulation to the public is not effective right away so they gave credit card company’s months to lie and jack up interest rates. The kicker. It wasn’t to make money on interest. It was costing money you having an account being paid down but open. So it gave an excuse to get rid of customers that weren’t make much money.
I would say the worse stuff but likely signed an NDA and well I don’t want sound crazy. I will give you a hint since it’s still happening. Where did the Nazis get the money for the war and holocaust? Look it up. And see if any names look familiar.
Would be nice if you made infographics to share on Twitter and stuff like that. Probably would go viral(along with a link to the video). This one and the crypto one were spot on
Not a bad idea!
5:31 I just googled the life span of horses, the longest being 62 years for a domestic horse. So depending on when this was yeah that's possible.