Performance Under Pressure - Effective Human Interactions: Good Working Relationships

Sdílet
Vložit
  • čas přidán 23. 07. 2024
  • Full course: www.udemy.com/performance-und...
    For the vast majority of people, work involves interaction with others, which means that good working relationships are indispensable to good performance. But pressure is also an inescapable aspect of work, and pressure can cause relationships to suffer.
    Before turning to the potential of pressure to damage relationships, consider the five features that really good working relationships share. These are trust, openness, a sense of interrelatedness - the ability to perceive the connections between your tasks and those of your colleagues, respect for one another, and effective communication.
    Trust
    Trust is emotional and logical. Emotionally, you may expose your vulnerabilities to people, trusting that they won't take advantage of you. Logically, you can objectively assess the situation, and conclude that you can trust someone to behave in a predictable manner.
    For example, you can place trust in colleagues by seeking input from them. You can also demonstrate trust if you're comfortable discussing your successes and failures with colleagues. If you're a manager, you could demonstrate trust by allowing others to work without unnecessary oversight.
    Openness
    Openness can mean different things in different contexts. It can mean honesty, or openness to new experiences. In the workplace, you can demonstrate openness by being open to new ideas and being able to adjust your responses to current circumstances.
    For example, an open colleague will actively listen to others, and not reject ideas without careful consideration. Healthy debate among colleagues and talking freely about current challenges are signs of an open environment.
    Sense of Interrelatedness
    A sense of interrelatedness is about an awareness of the bigger picture. For example, if you have this quality, you can see how your current activities relate to organizational goals.
    Interrelatedness is also an awareness of how your job role affects the performance of others. For example, say you're a sales representative dealing with customers. If you're efficient, you create less work for the customer service team dealing with complaints.
    Respect
    Respect for others is absolutely essential - regardless of the context. In the workplace, respect can be demonstrated by being considerate, truthful, and tactful with colleagues.
    Examples of showing respect in the workplace are listening attentively to colleagues at meetings and being constructive and tactful when giving feedback. (...)
    Full course: www.udemy.com/performance-und...

Komentáře •