S01E18 - Navigating Disputes: How Final Checklists Protect Home Inspectors

In this Moose Tales episode, Jon from Two Moose Home Inspections, delves into the use of checklists during home inspections. With a focus on human error and the need for certainty, Jon emphasizes the importance of checklists in ensuring nothing falls through the cracks. Drawing parallels to industries like aviation and medicine, where checklists are standard practice, Jon highlights the necessity of consistency in the inspection process to instill confidence in clients and protect against liability.
The final checklist covers critical areas such as appliances, electrical systems, HVAC, plumbing, and security measures. Each item is meticulously documented with photos and videos to provide indisputable evidence of completion. By adhering to a systematic approach and recording every step, Jon ensures transparency and accountability in his inspections, mitigating potential disputes with clients over missed tasks or alleged damages post-inspection.
Despite the thoroughness of their process, Jon acknowledges the challenges home inspectors face, including attempts by clients to discredit their work due to misunderstandings or external pressures. The final checklist serves not only to uphold professional standards but also to safeguard the livelihoods of inspectors and their families. Through this lens, Jon underscores the human aspect of his business, striving to provide peace of mind for both clients and inspectors alike in the complex world of home inspections.
Two Moose Home Inspections is a residential home inspection company based out of Silverthorne, Colorado.
Two Moose Home Inspections includes thermal imaging and 360 degree photos with every home inspection. Two Moose Home Inspections also offers sewer scope inspections, radon testing, drinking water testing, well recovery testing, and walking on roofs as add-on services.
Our primary service area includes Summit County, Clear Creek County, Eagle County, Grand County, Lake County, and Park County. The First Step gives you the option of scheduling a home inspection or sending us a question. We hope to do business with you soon.
Website:
twomoosehomein...
Schedule a Home Inspection:
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[@rhvreramon]

And this is the reason why I always video the entire inspection.