The Fanatec Situation Just Got MUCH Worse

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  • čas přidán 21. 07. 2024
  • This is incredible - sabotage, infiltration, suppliers and it gets WORSE
    The complete truth about Fanatec, customer service, shareholders, hedge funds, bankruptcy, Corsair - it's all here.
    The explosive, unedited interview with Fanatec CEO Thomas Jackermeier where I ask him YOUR QUESTIONS on the Fanatec Black Friday orders, customer support tickets, the ClubSport DD+ not shipping, warranty dates, shipping in different boxes and MORE. Thank you to everyone who responded on CZcams and to the Sim Doctor newsletter asking for your questions.
    Sim racing influencers owe it to you to ask these tough questions and represent you with these sim racing manufacturers. If you feel like they are not representing you, ask them why not.
    After the interview Fanatec added the following in respect of warranties:
    "The warranty start date shown for any product in a Fanatec account is based on the shipping date of the order. This means if the customer purchases a pre-order item, the purchase date has no bearing on the start of the warranty coverage. If the customer requires support towards the end of the warranty period, we take the date of delivery into account."
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  • Hry

Komentáře • 184

  • @Heysey45
    @Heysey45 Před 21 dnem +14

    This entire video feels like it’s Thomas full blown reaching for anything now to try and get the company back.
    He was removed from company cause he got them into this situation.

    • @MrNice-zm9qk
      @MrNice-zm9qk Před 20 dny

      Don't think so, if you dig deeper into this topic it smells like a "hostile takeover" of the company.

  • @storypunman
    @storypunman Před 20 dny +8

    You didn't cause damage to their name and brand..... They did it to themselves! You just talked about it, they been stiffing customers for a long time. If you own this equipment, pray you never have a warranty claim.

  • @graemacinnis1202
    @graemacinnis1202 Před 21 dnem +42

    Disturbing. Interesting strategy to accuse you of doing damage to the brand by being an impartial journalist providing transparency. Kudos to you for continuing to deliver the information. I'd be interested to see more interviews. Almost all my gear is Fanatec, I'm in the US market and have actually had a decade of flawless performance and customer service, and because of that placed and order for the leather 911 GT3 R podium wheel this Monday, and received it about an hour ago. I'll admit though, this seems dire. Thanks for what you do, it's important.

    • @matthiasgrunwald895
      @matthiasgrunwald895 Před 21 dnem

      Fanatec is doing massive FRAUD !!!

    • @Kireth
      @Kireth  Před 19 dny +3

      Thank you! I'll keep reporting 🙌🙌🙌

    • @f1ibraaa
      @f1ibraaa Před 19 dny

      Well u obviously dont understand how branding and marketing works then

  • @slatanek
    @slatanek Před 21 dnem +38

    If this turns out to be true I'll never buy a Corsair product again.

    • @Selfimprovement-rm9hj
      @Selfimprovement-rm9hj Před 19 dny

      yes Corsair is Scum company with no shame. Same goes for fanatec management

    • @michaelmonstar4276
      @michaelmonstar4276 Před 17 dny +1

      I already didn't. And I don't mean like "Ha, I already knew better.", I just mean that I never liked companies like that. - They over-design products (and they do have good stuff here and there) and then sell them at fattened up prices because they're a certain "brand" with a certain image.
      And the problem with these companies is that they just do too many different products, which waters them down, but they can get away with it because generally see them as this top-tier brand that can be trusted. - But you can see through that pretense if you look at them and their products for what they are. - Some people said it would've been great for Fanatec if Corsair has it, but they don't see Corsair for what it is. - It would've watered down the brand or the products rather.

    • @s13dad82
      @s13dad82 Před 14 dny

      I don’t think this is Corsairs fault. It was TJ’s fault in the first place. I’ve had more issues with my Fanatec than all the corsair products over the years. Just because Corsair was able to acquire their design doesn’t mean they are the scum.. it’s all about business and we have no clue about what is going on in there. I have to keep an open mind at this point.

    • @slatanek
      @slatanek Před 13 dny +1

      @@s13dad82 that's why I said "if it turns out to be true". I on the other hand had a $70 Corsair mouse, which was considered premium back in the day and after 2 years the left button just stopped working. Guarantee was off the table by this point. Beyond a loose screw on the GT3RS v2 (which in the end had no influence on the functionality and that was 11 years ago) steering wheel I never had any issue with Fanatec. And I'm on the third wheel as of now and had 2 pedal sets from them. Never had any issues and it's 12 years now that I use their gear.

    • @underSTATEDexcellence
      @underSTATEDexcellence Před 10 dny

      @@Selfimprovement-rm9hjand about 90% of the for profit companies

  • @justinchin0
    @justinchin0 Před 21 dnem +17

    Think I will just buy simagic whenever I look to upgrade to a dd!

  • @LeventeMeszaros-kk8vj
    @LeventeMeszaros-kk8vj Před 20 dny +4

    For me personally, it wasnt your interview that made me not buy from fanatec. It was the 2023 shitstorm that completely made me lose hope in the brand,

  • @PaladinZeke
    @PaladinZeke Před 20 dny +6

    I orderded DD Extreme base/GT7 wheel + V3 Inverted pedals + the 1.5 Shifter June 5th and it was sent the day after. Due to UPS slacking it tock nearly 14 days for me to get it but now I have them, no issues whatsover so far. That said, they don't answer emails it seems, so the supportside is totally broken atm it seems. Anyway, I'm glad I bought it, best simgear I ever owned (no Proracer by any means, just a GT7 enthusiast) This man seem hellbent on dragging Fanatecs name in the dirt, so I just wanted to post here to make people aware that it is happy customers out here too. 😁😉

    • @pupkinson8914
      @pupkinson8914 Před 15 dny

      Pray you never have a warranty claim. Otherwise you stack with those best simgear without any support. I ordered pedals on black Friday and was able to get my money back in half a year after numerous complains in Europe Consumer rights and complaints

    • @PaladinZeke
      @PaladinZeke Před 13 dny

      @@pupkinson8914 I pray that "IF" I need a warranty claim , that the Fanatec owndership is sorted so it will be processed smoothly.

    • @ilikechipsonmysandwich
      @ilikechipsonmysandwich Před 9 dny +1

      Same, I just purchased a csl bundle with some extras and it arrived extremely fast. Maybe 2-3 business days. Super stoked on the Products. Best I've owned.

  • @virtualawakening2299
    @virtualawakening2299 Před 20 dny +2

    Settles down with some popcorn and watches as Kireth digs his hole deeper. Thanks for the entertainment.

  • @MarkNOTW
    @MarkNOTW Před 21 dnem +33

    The main problem with these videos and stories is it becomes self fulfilling. People hear about these potential problems and they steer clear of Fanatec. I chose to ignore the noise and ordered a DD pro base, steering wheel and load cell pedals three weeks ago and received my order without a problem in less than a week. (I'm in the US). I think TJ mismanaged the company and is now trying a Hail Mary.

    • @Spider-Man62
      @Spider-Man62 Před 21 dnem +1

      I agree to an extent. Fanatec is in rough water and it's not looking good.

    • @xDriver69x
      @xDriver69x Před 21 dnem +1

      The deception and manipulation of reddits, forums, channels, and all the little pockets of of simmy spaces, is very easy for those who stand to gain multi million dollars of resources. The first hand actual customers have zero problems. But fake reviews and fake news is trivial and cheap and many blindly regurgitate it. Without first hand experience and hands on data, it's best to distrust the easily faked comments. the noise is worse than just noise, it's active deception.

    • @nikosfotidas8543
      @nikosfotidas8543 Před 20 dny

      You have no idea what you're talking about... We're talking about bankruptcy laws... Corsair is 100% trying to buy the by far biggest company in sim racing at a fraction of the price...
      It's called corporate infiltration... They bribe the heads of the company, CFOs, COOs etc to make the company look like shit to lower the price even by 50% sometimes..

    • @AmazingDogShorts
      @AmazingDogShorts Před 19 dny

      @@airlinepilot25 I have been waiting for my money to be returned for over a month and no reply from them. I have had to open a dispute via my bank

    • @tiagoruao9640
      @tiagoruao9640 Před 19 dny +2

      Me too. Receiving my order tomorrow, within 9 days.

  • @ethangreen3288
    @ethangreen3288 Před 19 dny +1

    Loved the vid mate thanks for keeping us all up to date

  • @GlendonDockery
    @GlendonDockery Před 21 dnem +1

    This is all wildly interesting. Ultimately for me I've placed three to four orders with them and outside of my Black Friday order that did take about 2 to 3 months to arrive I received everything within a two-week span since then. I've had my Gran Turismo wheel since launch... upgraded to the load cell pedals then upgraded to ClubSport V3. Looking to grab that Porsche endurance wheel and the DD extreme in the near future.

  • @CrookedArrows82
    @CrookedArrows82 Před 20 dny

    I have a busted port on my wheel base I reached out still waiting to hear back from them I sent pictures of what was broken as well but they take so long to respond

  • @IvanNovakovic
    @IvanNovakovic Před 20 dny +1

    Load cell broke on my brand new v3 , ive contacted them and no replay , ive previously contacted them about taking 99e more for my order as they didnt sent qr1 that comes with porsche wheel , no response at all like support doesnt exist

    • @Skovos
      @Skovos Před 19 dny

      I'm on week 5, almost 6 now, of waiting for a broken piece on my pedals too. I was part of the people who ordered black Friday and built my first rig, who waited months to get it to begin with lol. My hope is diminishing quickly.

    • @IvanNovakovic
      @IvanNovakovic Před 18 dny +1

      @@Skovos they replied to me finally and requested to send them complete pedals, which i denied as if im waiting more than a month for just reply how much i will wait for repair…. Ive asked them to send them only load cell as they said they need to investigate the problem even internet is full of the exact same problem due to faulty load cell design. I even asked them to buy load cell even my pedals are under warranty as i want to back to racing asap. I already lost places in championships ive participated and missed some that i was plan to race in. This kind of support is completely unacceptable.

  • @nako6429
    @nako6429 Před 20 dny +5

    I'm finding out about troubles in Fanatec in worst way possible. My DD Pro wheel base started to disconnecting lately, did everything to try to fix it along with buying QR2 and for almost two months I cannot race because it doeasn't work. After few weeks since the problem started so far the only answear I got from Fanatec was to send video showing the problem and after that silence again.

  • @Lemming1970
    @Lemming1970 Před 21 dnem +4

    How Kireth brought down Fanatec.. Hold on didn't you just ask questions which he answered? Maybe their customer service, black Friday and lack of transparency had a little to do with it too. BTW now a very happy owner of a Moza 12 and KS wheel. (although a little stress full waiting for it, with a few hiccups it was actually delivered only one day after expectations 21 'working' days)

  • @Alberta_Wolf
    @Alberta_Wolf Před 20 dny +2

    This is like blaming the fire investigator for the barn fire after the fact.
    One of most incompetent CEO's I've ever seen.

  • @markross4730
    @markross4730 Před 21 dnem +1

    Kireth I think your reporting on this whole subject has been fair and unbiased from the start. I would love to see another sit down between you and Thomas Jackermeier. Still find it hard to believe that every existing stockholder would be left with nothing if this sale to Corsair goes through.

  • @heinous70
    @heinous70 Před 21 dnem +4

    I think he continues to show that he's still more of a Sim racer, then he is a CEO. I hope When the Smoke Clears someone eventually comes forward and puts a finger on where this actually started. I've got a feeling he spread those finances a little too thin. W e c sponsorship.. two dozen wheel options.. with the R&D that went along with each one. I've been wondering for a couple of years how they're surviving. They weren't. But he was making a lot of people happy for quite a while. I had to wait for Logitech to make a dd, because that just happens to be my brand. Has been for 29 years. Order a G Pro wheel and pedals this past monday, and they were BOTH here Friday. You didn't change my purchase at all.

  • @JaymondoGB
    @JaymondoGB Před 20 dny +1

    Watched the video again, and nothing really new here, just the dates on some of message captions. What I do know is thats its quite obvious that nothing has changed, other than some products are getting shipped (my QR2 is due today) however, there have been no new driver releases, no new fanlab updates and other than a CSL Cockpit, no new products either

  • @JaymondoGB
    @JaymondoGB Před 20 dny +2

    The comment that your channel has damaged sales is ridiculous, most sims racers have never heard of it. Bit of a silly thing to say really.

  • @joniii24
    @joniii24 Před 8 dny

    Man, I wanted to look into the fanatec ecosystem with a csl dd and the mclaren wheel. But with all this idk how to feel about it. Moza also seems decent but im not gonna be able to get a wheel-wheelbase and pedal combo like that with moza in the sub 500€ . So im kinda lost rn.

  • @stephane8200
    @stephane8200 Před 21 dnem +3

    Someone just lost his mind. Desperation in writing. Good he got sent away. I sense a lot of frustration and emotion showing a lot of incompetence.

  • @oryanpax1619
    @oryanpax1619 Před 21 dnem

    So should anyone buy any fanatec stuff in the up coming months

  • @masaoseki7687
    @masaoseki7687 Před 21 dnem

    Ever since you had the interview, I decided to wait and see. I would love to see what Mr. Jackermeier would like to say.

  • @raytaylor4199
    @raytaylor4199 Před 21 dnem +19

    Typical corporate rubbish, blame the person speaking the truth, not Fanatec that are the ones responsible for everything. Keep doing what you are doing Kireth, the truth is all that matters regardless of the consequences.

    • @rickflare6893
      @rickflare6893 Před 21 dnem

      Yeah he really cares that you took the time to write this 😂

    • @Kireth
      @Kireth  Před 20 dny +14

      Thanks for taking the time to write this, I appreciate it

    • @100percentMozarella
      @100percentMozarella Před 20 dny +2

      ​@@rickflare6893your comment didn't age well lol

    • @rickflare6893
      @rickflare6893 Před 20 dny

      @@100percentMozarella 😂

  • @TheBossMan2407
    @TheBossMan2407 Před 21 dnem +1

    Thanks for staying real Kireth. Your credibility is what keeps me watching everyone of your videos as a new sim racer who is soon to invest my hard and long term saved money into sim racing. I’m an average guy and this is a major investment for me. Thank you.🙏

  • @jbirdsworld8537
    @jbirdsworld8537 Před 20 dny +1

    It's like the gamesstop roaring kitty saga, roaring kireth 😂😂😂

  • @Lacktausch
    @Lacktausch Před 18 dny +3

    My dear old mate, I write this to you now, because I think less people will be reading this, since this video is already some days old... I don´t want to harm you, I want to make this clear! I tried to warn you about your style of reporting and the narrative you were putting out there ages ago. Instead of listening, you accused me of "being jealous". LOL. I am not. On the contrary, I am happy about every CZcamsr who sheds a light on the procedures that are going on with Endor. I share my information and videos with some bigger German influencers, because I am not in it for the clicks! They did reactions on my videos and I am happy about it! That´s where I come from. MY channel isn´t monetized.
    Some corrections on this video of yours:
    - You say, Thomas Jackermeier WAS the majority shareholder. That is incorrect, he STILL IS!
    - Why don´t you disclose your sources? That´s what I do, because I want to give my viewers all the tools to inform themselves properly and also to question my assumptions. That´s what journalists usually also do, by the way... You consider yourself a journalist? Well, then get up to a journalistic standard, mate!
    - This gives me the impression, YOU want to be (and stay) the only source of information for your viewers. As you always say in your videos: "You will get this information only here".
    - Why didn´t you anonymize the names of the other chat members TJ reacted to in your screenshots? Not everyone will be happy to appear in your videos...
    - You say you didn´t make any money on the interview. So, isn´t your channel monetized?! Not so sure about that.
    Please feel free to contact me anytime you like, publicly or privately (you can find my contact information in the description below my videos). I don´t expect it, though.

  • @FD_Slayerr
    @FD_Slayerr Před 20 dny +1

    Well guess I need to research some other DD wheels

  • @natalijaworski6040
    @natalijaworski6040 Před 20 dny

    Thanks I would love to see an interview with Thomas Jackermeier !!!

  • @robertcarr4172
    @robertcarr4172 Před 20 dny

    I was very confused about the fact that Kireth got an interview over way bigger channels. How did that really happen?

  • @maiasdad
    @maiasdad Před 21 dnem +1

    No side in this will come out looking good. Fanatec was dumb enough to spend millions to be the title sponsor of SRO events while losing millions and failing to deliver to customers. They reap what they sow. This is just an extreme example of the delusions of grandeur that some in the sim racing community have.

  • @NB3228
    @NB3228 Před 18 dny

    As a guy who was on the fence between a DD+ and a G Pro, id love to see more data before I make a purchase.

  • @Daz-Boyo
    @Daz-Boyo Před 16 dny

    During the world finals , can you imagine the chaos it will cause.
    If i was lucky and goood enough to get that far. I can honestly say the actual hardware would be more scary than the race .
    I always said, i will never waste my money on fanatec

  • @videogamemadness88
    @videogamemadness88 Před 20 dny +2

    Its all your fault kireth lol

  • @gmarch4618
    @gmarch4618 Před 8 dny

    If i didnt already have Fanatec gear I would looking elsewhere.

  • @LeoDavidson
    @LeoDavidson Před 21 dnem

    Why would suppliers have no confidence in Corsair? I'm far from a Corsair fan, but that doesn't make sense, unless it's about something very specific. (Anecdotally, I have also ordered some stuff from Fanatec recently and it's already shipped, which is better than my last experience with them.)

  • @Ordinarysalaryman
    @Ordinarysalaryman Před 5 dny

    Starug, voluntary administration, receivership.. all the same thing. Fanatic screwed the pooch when they failed to service their debt. Under receivership the creditors have full authority to vote at a watershed meeting on plans presented by the receivers usually in (but not always) conjunction with shareholders. The existing shareholders no longer factor into the future of the company at this point. Remember the receivers are appointed on behalf of creditors. This has always been the case in any business and company law around the world. If enough pissed off creditors want to throw the existing shareholders under the bus, they are well within their rights since the original shareholders represented by the board they appointed… and likewise management which the board appointed failed to run the company right and defaulted on creditors. To be honest if the creditors don’t want to take a haircut on getting made whole, they are well within their rights to force the company into insolvency and sell it all off. It’s not the receivers preferring the sale to Corsair, it’s the creditors decision. Unfair sure, unusual or drama in business, hostile takeover? No, this happens to businesses around the world everyday… Tomas needs to appease the creditors who have obviously lost faith in him as opposed to fighting the receivers. Creditors have the right to appoint receivers on companies that default on their obligations… it’s the legal method of debt collection. If the debt problem wasn’t as bad as it is… then the creditors would not have bothered going down this road. Receivers and insolvency practitioners ain’t cheap. Even the tax man can force appointment of receivers into a business.

  • @hotmetalslugs
    @hotmetalslugs Před 21 dnem

    I was hoping Corsair picked up the ball and ran with it, adding the necessary improvements to the brand.
    Oh well.
    I guess it’s either “buy one now” or “wait and see”
    One thing is sure, Monza better get the PS license sorted out right away because the other options are pretty lame at the moment.

  • @LevelUpSimRacing
    @LevelUpSimRacing Před 11 dny

    Csl dd recently bricked for no reason. Just ordered a simagic alpha.

  • @FilthyCasualRacing
    @FilthyCasualRacing Před 20 dny +1

    Ugh. this is getting annoying. I guess I'm going to look at Moza or Sim Magic. I want to get some new stuff but this just keeps getting dragged out more and more.

  • @andsoitwas3046
    @andsoitwas3046 Před 21 dnem

    It seems like Thomas is not doing this for money - in the last post he wrote that he had been offer a consultancy position at a bank totalling all of his assets in Fanatec but turned this down because he wants to keep his company. Unbelievable story.

  • @MarkFisch
    @MarkFisch Před 21 dnem +1

    I ordered stuff and came within a week this was a month ago….if they stopped supply then why does the site have good shipping dates when previously it has not

    • @Sigman99
      @Sigman99 Před 21 dnem

      Yeah thats a bit weird ordered a New wheel base a week ago and it arrives tuesday i guess they still have stock but i wonder when it is going to sell out

  • @rdeh1678
    @rdeh1678 Před 18 dny

    I am so happy I sold all my stock in fanatec when my accountant said to 2 years ago

  • @onsight5521
    @onsight5521 Před 21 dnem +4

    People keep saying they receiving orders but don’t understand that doesn’t mean its getting better it just means they are happily taking your money and probably shipping out quickly made equipment and then having customers sit for months waiting for a email back on there ticket for broken or missing parts

  • @tiagoruao9640
    @tiagoruao9640 Před 19 dny

    I just ordered last week. Tomorrow I'm receiving my order. So far I had no problems.

  • @dark-matters
    @dark-matters Před 21 dnem +1

    What a load of BS. Y they are blaming you for this mess that fanatecs brand & sales are in. Omg it's worse than politics. Blame the little man, disgusting tactics. Is this the beginning of the end for Fanatec. Bankruptcy now, what else?.. Keep up your videos and fair play for telling how it is with no BS..

  • @Jeff-ne1lh
    @Jeff-ne1lh Před 21 dnem

    Very disturbing ....The best disinfectant is Sunlight he should do a follow up video

  • @un4gvnplaya370
    @un4gvnplaya370 Před 21 dnem +3

    Stay strong brotha, from hey just shifting blame.

  • @jonathannix8671
    @jonathannix8671 Před 21 dnem

    There is bound to be people working in the company acting in self interest.So they would talk to Corsair.The fact is if Fanatec was profitable TJ would be CEO and his shares would be worth something.

  • @Impostrich
    @Impostrich Před 21 dnem +5

    🍿🍿🍿🍿 This keeps getting more and more interesting

  • @billm.3583
    @billm.3583 Před 21 dnem

    Does this mean we aren't getting FullForce?

  • @MangosMelons
    @MangosMelons Před 21 dnem +2

    As somebody who just gave fanatec $900... im very curious to see if i made a mistake or not.

    • @96Tre
      @96Tre Před 21 dnem +4

      I got my order no problem about a week ago and everything seems to be working fine so far

    • @Koerdow
      @Koerdow Před 21 dnem +2

      I’m right there with you bro

    • @MangosMelons
      @MangosMelons Před 21 dnem +3

      @96Tre ya, my order game in with no real issues... seems that my direct drive took a bump as it had 2 scuffs in the plastic, but after seeing the customer service issues some people are having, I figured it's not worth the hassle

    • @AnomieDomine
      @AnomieDomine Před 21 dnem +1

      Same ...do I risk a round wheel rim while I still can?

    • @wh0pper99
      @wh0pper99 Před 20 dny

      @@AnomieDomine I would rather buy a wheel backed by corsair than some foolish business leader who sold off fanatec for way cheaper than it was worth and then complained about it.

  • @Pickle_Kai
    @Pickle_Kai Před 21 dnem

    Corporate takeovers are crazy. I hope Thomas is able to fight back this story is interesting

  • @PanacheConnection
    @PanacheConnection Před 21 dnem +1

    They can point fingers all they want. The reason they are in this current state is simple. Egotistical people flexing their muscles and that includes you Thomas. You can't come to a resolution if you are too busy fighting each other and you can't hold certain CZcamsrs responsible for this current state when you are the one going online naming and shaming people. As the ex CEO it was his responsibility to oversee all aspects of the business including the delays in deliveries and parts orders. If he had gone through the data sheets like he should have done, he would have quickly picked up that the inflow for certain inventory items do not satisfy the number of orders they have received. He should have taken action then. If Corsair has managed to get their foot in the door, they have no one to blame but themselves. Blabbering his mouth like that is doing nothing but alienating himself even further. He needed to put his difference aside and get his foot in the door and then take action. His blabbering just shows what an idiot he is which is a shame because the company he built in the past was nothing short of amazing.

  • @davannagle450
    @davannagle450 Před 20 dny +2

    I ordered the ClubSport 320 Alcantara on Wednesday, and it's scheduled to arrive on Wednesday or Thursday. I've never had any issues with Fanatec equipment or my orders.

  • @JaymondoGB
    @JaymondoGB Před 18 dny

    Just spotted that all this stuff is on reddit , including the blame card to our host here.

  • @nighttrain1565
    @nighttrain1565 Před 20 dny

    I don't know the dates off hand and I haven't really looked at them but didn't the Logitech g90 just come out and everyone started dropping review videos on it and essentially saying that as far as feedback goes it's the best wheel you can buy right now? I doubt you did damage to the sales. Logitech just hit it out of the park. I think everybody just started dropping review videos around that time

  • @blakestar1743
    @blakestar1743 Před 21 dnem +4

    Ordered the dd gt7 bundle and McLaren steering wheel, all arrived in 2 weeks, no problem.

  • @garrybartlett6853
    @garrybartlett6853 Před 21 dnem +1

    If you caused damage to an already broken brand, then my Instagram posts must had killed it... I was not polite...
    Now... I'll watch the video...

  • @MRD0889
    @MRD0889 Před 21 dnem

    Damn.. that realy suck man.

  • @GxQsMaDDness
    @GxQsMaDDness Před 16 dny +1

    In no way am I defending fanatec here, I’ve had my fair share of problems with them. But this just sounds like a man who’s spat his dummy out after running his company down the pan

  • @LeMamour
    @LeMamour Před 16 dny

    Go back and sit down with Thomas. We got to know his version of the story.

  • @brentonedwards
    @brentonedwards Před 19 dny

    It must be awful to have $100mil to lose.

  • @boziewz6125
    @boziewz6125 Před 19 dny

    I would say, the fact he put strict and direct blame on you, I'd be sending him a letter from my solicitor for deformation of character

  • @EchnatonOne
    @EchnatonOne Před 20 dny

    It's normal to blame everyone but yourself. Of course it's hard as a CZcamsr, but you're not to blame. If the company is doing a good job, then it won't have any problems, no matter how the reports about the company are.

  • @wojciech973
    @wojciech973 Před 21 dnem

    They have new supplier since at least 1 moth

  • @michaelmonstar4276
    @michaelmonstar4276 Před 17 dny

    Seems like he's just lashing out at everyone now.

  • @wavyvibesradio
    @wavyvibesradio Před 21 dnem

    Great finally decided to order the McLaren wheel over the weekend lol

    • @MosiMusik
      @MosiMusik Před 21 dnem +2

      dont worry ...I got mine in one week no problem

    • @wavyvibesradio
      @wavyvibesradio Před 21 dnem +1

      @@MosiMusik good to know , I have faith since they ship out of the same state I’m in .

  • @ColdAlaskanGT
    @ColdAlaskanGT Před 20 dny

    I got my fanatec set up within 10 days of purchasing

    • @tanoAE86
      @tanoAE86 Před 16 dny

      Yeah, I ordered mine last Friday in Australia and just had notification it arrived in my city due for delivery Monday. 🤔

  • @curtissscraig
    @curtissscraig Před 21 dnem +23

    Ordered a Clubsport DD Bundle 3 weeks ago and received it 1 week ago. All completely fine.

    • @04stiger
      @04stiger Před 20 dny +1

      That's great mate but wait until it starts playing up because it will, and then they don't want to know you.

    • @AmazingDogShorts
      @AmazingDogShorts Před 19 dny

      Yeah, but getting a refund is impossible if there is an issue. I am still waiting to hear from them as my product is faulty

  • @davenordsieck6444
    @davenordsieck6444 Před 20 dny

    Well way to go, KIRETH. I hope you’re happy now!! 😂

  • @Brundlesim
    @Brundlesim Před 19 dny

    Great journalism. Fact checking sources. Not using gossip as fact.
    Let’s here shite on the grapevine and publish as fact.
    Everyone get a grip.
    Boardroom bullying and fist swinging.
    Perfectly standard stuff to get a better deal across the board.
    Happened with Apple etc etc.

  • @Goryglory0209
    @Goryglory0209 Před 20 dny

    So sad

  • @The_BenboBaggins
    @The_BenboBaggins Před 21 dnem

    This is mad stuff!

  • @mortenravnsns8439
    @mortenravnsns8439 Před 21 dnem

    It's all about the money. Nothing else.

  • @Timjhd
    @Timjhd Před 21 dnem +14

    Glad I've switched to Simagic!

    • @Jeff-ne1lh
      @Jeff-ne1lh Před 21 dnem

      And you have no compunctions about the child/slave labor that builds them..👍

    • @semadragun
      @semadragun Před 21 dnem +2

      @@Jeff-ne1lh Do you own an Apple phone?

    • @Timjhd
      @Timjhd Před 21 dnem +1

      @@semadragunas an Engineer for Purism Librem I design and make my own.

    • @wangte27
      @wangte27 Před 20 dny +2

      ​​@@Jeff-ne1lhseriously? child labor? Are you even in touch with reality? 😂

  • @TSmith503
    @TSmith503 Před 20 dny

    Blame game. When you hit a wall you look around for a reason why and most look to blame everybody or everything else but themselves or their team

  • @MarquisDeSang
    @MarquisDeSang Před 17 dny

    i asked a question about compatibility of one of their product and they replied me an AI email that does not even bother to respond about the subject. Won't buy Fanatec, they don't want my money.

    • @Kireth
      @Kireth  Před 17 dny

      Do you mind pasting the email removing any personal information?

    • @MarquisDeSang
      @MarquisDeSang Před 17 dny

      @@Kireth My question to them was : Will Gran Turismo DD Pro Wheel Base (8nm) 599$ and my old Formula Carbon (PS REady) work on PS5?
      That was their email reply :
      Dear valued customer,
      Thank you for your inquiry.
      How long is the order processing or shipping time?
      On average, we require between 1 to 3 business days to dispatch your order. There may be additional delays in transit time, depending on your location, for example due to customs processing.
      You can find relevant updates from our couriers below:
      UPS
      FedEx
      USPS
      Australia Post
      Japan Post
      I want to change an existing order. Is this possible?
      Order modifications are not possible for technical reasons. If you order has not been processed, you can cancel it directly in your account and place a new order with your desired combination of items.
      You can find more information on orders or customer account questions via the following links:
      Europe
      USA
      Australia
      Japan
      ⁎⁎⁎⁎ This is an automatic reply, please do not reply ⁎⁎⁎⁎
      Best regards,
      Your Fanatec Customer Support Team

    • @MarquisDeSang
      @MarquisDeSang Před 17 dny

      @@Kireth i did but yt deleted my comment, is there another way to send it to you?

  • @Denzle1989
    @Denzle1989 Před 19 dny

    Im going to buy the the clubsport dd+ even after watching this video, why? Because what else can i buy for a ps5, i basically have no choice. Not only that fanatec are brilliant wheelbase, im gonna risk it 😅

    • @Fernside5
      @Fernside5 Před 19 dny +1

      Let us know how it goes. I’m also looking to do that. Think these videos are a bit sensationalist and not a great deal of understanding of the legal process ongoing. I used to work for a very large German company which was taken over by the creditors. There’s a lot of attention seeking going on by vloggers.

    • @Denzle1989
      @Denzle1989 Před 18 dny

      @@Fernside5 bro I don't want to jynx it but I ordered the fanatec clubsport last night at 8.30pm. I received the confirmation email instantly then this morning at 7.30am I received another email saying the order is being processed. As I write this I just received another email at 8.16 am saying my item has been dispatched and was handed over to UPS.

    • @Denzle1989
      @Denzle1989 Před 18 dny

      @@Fernside5 if you want proof, so you know I'm not a troll I can give you my email and send screenshots of the emails but so far so good

  • @MosiMusik
    @MosiMusik Před 21 dnem +7

    Just ordered Clubsport DD+ and everything went smooth. From Fanatec to Iceland in just one week.

  • @limpetarch98k
    @limpetarch98k Před 18 dny

    I wouldnt be surprised if Fanatec customers start blaming you for the company's failure.
    Fanatec fanboys never fail to amaze me.

  • @awelshmanabroad7031
    @awelshmanabroad7031 Před 20 dny +2

    Typical Asian making a mountain out of a molehill

  • @grahamhill4113
    @grahamhill4113 Před 18 dny

    Frankly TJ sounds somewhat unhinged to me. Posting this stuff on a forum is hardly appropriate behaviour of a CEO. And what a surprise, the party who has a vested interest in stopping the sale of "his" company only has bad news about the sale. Better off without him.

  • @rofalmatt
    @rofalmatt Před 21 dnem

    Yes more interview

  • @martin4458
    @martin4458 Před 17 dny +1

    I personally think you might have done damage to Fanatec. All your videos are creating negativity "Fanatec closing down" and the like. You say you're getting nothing out of it - that's a lie, you're getting clicks = £'s. You are milking their misfortune for your own gain.

  • @CarGuyQuestions
    @CarGuyQuestions Před 10 dny

    Of course people are gonna feel like you've contributed to the situation. You do more than just report, you sensationalize.
    And in a community where you have so many people getting their information about fanatec from you that will in turn effect things like consumer and even investor confidence.

  • @stevep927
    @stevep927 Před 21 dnem

    Not your fault Kireth. I told you a while back Thomas went south with the money. He is a crook

  • @juanjosebautista6623
    @juanjosebautista6623 Před 21 dnem

    Saludo un saludo de largo FR 46 por qué no me dejáis conducir en paz y hacer que no me corra el coche y me estrelle siempre😢

  • @Bassemann87
    @Bassemann87 Před 21 dnem

    Yes do it!

  • @robertcarr4172
    @robertcarr4172 Před 20 dny

    And its Drama Drama Drama

  • @f1ibraaa
    @f1ibraaa Před 19 dny

    Im not surprised you’ve been called out because of how you dramatically make videos about Fanatec. Your videos even made me make the final decision to never think of ordering from Fanatec. So you obviously have damaged sales and branding. Branding is all about the image and perception in the customer’s mind. If you’re making dramatic videos and titles about the Fanatec situation it will obviously damage the brand and creative a negative brand image and therefore impact sales further.

  • @make73
    @make73 Před 16 dny

    He was CEO and now blame all others when he was the guy who should have all wires in his hands!
    Narcissistic statement from narcissistic person, nothing more!

  • @wh0pper99
    @wh0pper99 Před 20 dny

    Sounds like a guy didn't take care properly and got taken advantage of. Now he's having a whinge about it. Welcome to the corporate world.

    • @wh0pper99
      @wh0pper99 Před 20 dny

      This video wasn't reporting it was hyperventilation. Still gives us no idea of whats happening. You just gave us the perspective of someone who is upset they trusted people. Sounds like a business loser.

  • @moncimoov
    @moncimoov Před 19 dny +1

    i dont know why u keep saying bad things about this company.. ,Fanatec shipping is now very fast and reliable.. stop talking rubbish.. even if someone paid u to do so

    • @Kireth
      @Kireth  Před 19 dny

      I haven't been paid by anyone to talk negatively or positively about Fanatec, welcome to the news 🙌🙌🙌

  • @flipcoin6301
    @flipcoin6301 Před 17 dny

    Playing the victim, just like Ghosn...

  • @jaimeandrade77
    @jaimeandrade77 Před 17 dny

    RIDICULOUS! these videos have nothing to do with them not fulfilling orders and failing to even reply to emails. No way I can trust a company that is shifting blame to actual (current) videos on CZcams of what’s been happening for over 6 months. At first I felt sorry for him but now I seriously believe he needs to be ousted entirely. What a joke of a comment he made. 👎🏽

  • @NTWANfc
    @NTWANfc Před 20 dny

    You know you've made it big on CZcams when you get accused of being the influencer who brought down a billion dollar company 😂

  • @discover62
    @discover62 Před 20 dny

    Wow 😯

  • @lancehunziker5725
    @lancehunziker5725 Před 21 dnem +5

    So glad I bought a Logitech Pro instead of Fanatec.

    • @gunterreihnhol6507
      @gunterreihnhol6507 Před 21 dnem

      Ja, that wheel is a beast..

    • @lancehunziker5725
      @lancehunziker5725 Před 21 dnem

      @@gunterreihnhol6507 I love it. It’s crazy expensive and they currently only make one wheel, but your right it’s a beast and fun to use.,

    • @smerplederple4144
      @smerplederple4144 Před 21 dnem

      I would've got a moza

    • @gunterreihnhol6507
      @gunterreihnhol6507 Před 21 dnem

      @@smerplederple4144 I originally had R9, not enough detail, und a little weak in FFB.

    • @chandrizzle
      @chandrizzle Před 21 dnem

      Same. Not too many options if you sim on consoles, but DriveHub does help close the ecosystem gap. Overall happy with the G Pro - it's a great setup.
      Now only if Logi would take advantage of this situation and release their whole ecosystem...