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My C5 had the same locking issue, I also thought about filing down those locking edges but instead I put a drop of oil on each and a year later still works OK. The helmet in general is squeaky. I had the issue of visor falling down in my previous C3 which I fixed by adding a pair of sticker bumps on the mechanisms to add more friction. My C5 doesn't require that yet, neither my very first C3 (I had 2 of them). Ridiculous quality instability for that price range. The only reason I am still sticking with them (wishing to find a VFM alternative) is that they are quiet helmets which can be found at good discounts.

Thanks for the video and thanks for the heads up, just bought one and am thinking of returning it and replacing it probably with a HJC RPHA 71 or a flip-up version because the Shoei sun visor touches my nose.

Thank you for this Video. I have the same Problems with my C5. Greetings from Frankfurt Germany.

just got a new C5 and facing the same issue here.. hope you found a solution

I finally fixed the visor closing too easily problem. We need to convince the German engineers it was their idea, then they will love it! :D It is frustrating that a premium helmet needs tinkered with to make usable.

The lock is to pass ECE. The owner's manual says do not ride with the chin-bar up. I have a new C5 and do not have a faceshield/visor problem, so clearly the recognized the problem and fixed it in production.

I had a E1 Cut (with no issues) before getting the new E2 last summer - this has been annoying me since day one - cannot wait to try it! Thank you very much

Always wait for the Pro versions.

Thanks for the video. Fixed mine no problem. You gave me the confidence to take a dremmel to my visor. Top man. Thanks again

Thank you for this - I've had the same problems and since I didn't test the helmet much before a long trip there was quite a bit of annoyance. I think in addition that the "premium speakers" of the SC2 system just sound like what they are - small speakers far away. I will try your tip, and also another tip I found to make the "grip" on the visor a bit tighter : czcams.com/video/_RTyTagBQgc/video.html I agree that such an expensive helmet really should not have defects like these!

I bought the c5. I regret it every time I have to use it. The visor slams down at 50mph, the microphone is always on the way when I close the top. The visor vent clip at front keeps falling off, the paint is chipping off under the chin. I expected something better for $850 US. A complete rip-off.

I have a C5 and a C4 Pro and never had an issue with the C4. I can confirm every single issue about the C5 in your video. If anything drive me nuts is the complete closure of the main visor (or the lack thereof). I started disliking the C5 since I rode one day in the rain and the visor wasn't completely closing, allowing for rain to enter the helmet. The only available option was opening and closing the visor (in full rain) to finally get it closed as it should. Never mind the whistling sound on a dry day... Completely unacceptable from Schuberth as a premium helmet manufacturer.

Ohhh I miss my C3, I have C4 now and all I’m happy about is intercom

I went with the Shoei Neotec II and it is not as good as my old C3 Pro. It is noisier (quite a lot noisier), the visor tab is only on the left (sit at the lights holding the clutch and your visor is very difficult to operate with the right hand), Visor removal is more difficult and the sun visor removal is "a black art", bugs can easily get through the top vent and crawl around on your head, the Coms unit, SRL Mesh, is buggy to say the least - multiple problems with locking up, not charging, etc. etc! I think I'll go back to the C3 Pro as they are still made by Schuberth.

The battery lasts for up to18 months. Btw. My C5 works like a charm 🎉

same problem with visor not locking down snug. The clear protrusions on the inside of the visor on either side do not want to go down over the black plastic ledges on each side. I researched the issue and posted in a forum. One fellow said he took a fingernail file and lightly filed the clear plastic protrusions and that fixed it. So much for the grand German engineering. My Shoei Neotec 2 arrives in a couple days.

Can u please provide that customer service email address?

Well, you saved my life, this shit finally shut up. Thanks man. I used a nail file

I had the same problem I just put silicone lube on the locking points which also worked

Excellent review! Thanks! Not only honest and thorough, but immensely useful. You saved me $$$ 👍🏼

With what tools do you shave the visor?

What is your problem to be precise? My visor keeps shutting by itself when I get to 70 km/h.

I just tried your "fix" and it worked, thank you!

Да офигеть... Шлемак за штуку зелёных надо колхозить и допиливать на коленке, что бы он хоть как то работал.😮 Да и то косяки остались ю. Нет, я лучше уж с Shoei буду ездить.

I wore out my C3 Pro just as the European version of the C5 was released. I ordered one from the UK last year and have ridden with it for a few months. I wish I’d have replaced my C3 with another C3. And I’m super-happy I didn’t wait for the much more expensive DOT version. The visor slamming issue has scared the $hit out of me numerous times along with the major inconvenience of fighting with a stupid visor when I should be focused on the ride. I also have a slightly different issue with the visor latching; when I close it manually I don’t usually latch it, but it decides to “auto close” it does latch. And it’s surprisingly difficult to open it from the latched position. Also - Be aware the the fit between the C3 and the C5 is quite a bit different I have no hot spots with the C5, but it’s also quite a bit sloppier on my head for the same size 57. If you couldn’t wear a C3 you might find the C5 more comfortable (neglecting the noted issues with function). I’m a modular fan and I didn’t like the fit of the Neotec (in the showroom - not after breaking in). But I have found the AGV Tour Modular seems a more natural fit for my head. And from what I could tell none of the sloppy visor issues are present. We’re going to replace my GF’s Sedici modular helmet with the AGV Tour Modular very soon, so I’ll have a better comparison. My riding pals have all switched to Cardo Packtalk, so the integrated comm might be a little cleaner than the side-mount I’m using with the C5.

I am in the market for a modular, thank you for your video, as i was considering this helmet. have you considered the new hjc rpha 91? from the reviews, i see its the quietest helmet on the market.

I always ride with a small slit open in the visor so it’s perfect haha! I do not ride with open visor so the closing from wind is not an issue and the does not fully lock is not an issue too… (apart from when it’s raining)

I too have a C5 and same issue with the visor not closing properly. I fixed the issue by shaving down the back tabs the visor is meant to clip over. While it fixed the issue, shouldn’t have that issue on $1,099 Cdn helmet. I don’t have the rattling issues you do but I do have the SC2 and one thing that I can’t seem to get around is that I can’t have both the intercom and music active at the same time. Very annoying!

I really wanted to buy a C5, but the quality is a appalling. How can a company like Schuberth get things so wrong. I went for another Shoei Neotec 2, which has a couple of issues, but they are not quality related, more poor design thought.

I agree that so far the C3 Pro is the best, 2 riding friends and myself all bought the C4 with comms when it came out assuming it would be an upgrade, nope, it was terrible it was no noisy our ears were ringing for hours afterwards. Now they all sit on the shelf as we went back to our old C3 Pro’s, that’s a combined cost of $3500 wasted. We are now checking the reviews on the C5 but it’s not looking promising, we’ll probably be switching over to the Neotec 2. Looks like Schuberth isn’t even testing out their designs before sending them out to the public, for that kind of money they should operate flawlessly.

Thanks for ur infos... i thought the c5 would be a good option after my 7 Years old Nexo helmet. So i would better try the C3 Pro ? you look pretty happy with the c3. I already tryd the Shoe neotec 2 for a test ride... its "ok" the fit is realy good, the air is also realy good, it keep cool in summer BUT the Sound of the helmet is realy bad... already at 100km/h my ears cry.

I still have C3 and thought upgrading, glad I saw your review.

You should have torqued the 10mm bolts first, then tighten 8mm bolts which will leave a gap unded the front clamp.

Норм! Тоже заказал такие проставки. Длинный болт на сколько см? Не знаю с Али в комплекте подойдут или нет

Thanks for the video. When I took out from my E400 with cold engine, there is literally no oil on the dipstick. But if I run the car and let it cool around 10min, then oil level is in the middle of the dipstick. Is it same for you, or I should refill immediately 😀

I really don’t understanding Mercedes thinking sometimes. They need to standardize on a color, I’ve seen, black, grey, green, and now red for the oil dip stick. How about Yellow for the engine oil and red for the transmission like almost every other manufacturer does.

Thankyou so much brotha good luck you!

I ave a different Harbor freight lift "Model Number 94813", found a K&L Supply K&L MC10R for $200 absolutely the best chock on the market.

For god’s sake, make a plan before making a video. And just do it in German - if you don’t have the vocabulary in English.

Good deal with the side platforms to ease setting this bike by yourself , I'm going to grab some lumber and do the same :)

Rostov, It's been a while but I'm still using this stand. Thanks for selling it to me!!!

how do you get the barrel out the original panniers?

Update Condor arrived and re watched your video on how you set it up also benefited by checking out you outriggers for feet to balance as you get your bike up on the lift. You saved me lots of pain!

Bought the same lift. Tried loading bike by myself haha not smart but lucky enough not to drop it. I have 08 GSA . Thanks for your video I learned what I needed to be self sufficient in getting bike onto rack. Condor chuck is on the way. Thanks for demo riding on to lift. Made me realize I need out riggers for my feet. Great Job!

Thanks mate.

my new top box comes with the coded key sets. but I must gave to put them in an order to enable my key to work. using a key number. I should have it in a week or so so I'll update then.

Ive got to do this. Just bought the top box. My question is, you fitted them in 1 2 3 But isn't your key coded by a number? Not 1,2,3? otherwise all the keys will be the same ?

Nice colony. How many?

I have these spacers PLUS Rox anti vibration risers along with them. Super nice for standing up. I had no issue with cables being long enough. USE a Torque wrench always when working on this or any bike. Did you low that the bars will move back and up depending on which way the stock risers are orientated.

Spasibo Rostov! :-)