Video

Does the kwik e vac have enough pressure to test for leaks at the outside refrigerant lines connections and the inside lines connected to the head unit?

Can i use the supplied refrigerant lines to connect to the outside unit with the supplied OEM flares and nut or do i need to cut the lines myself and reflare them? I dont have any of the tools, experience or knowledge on how to do that step so im hoping i can just connect them how they were supplied by Pioneer.

OK, as always I can still find questions. For starters, both of my lines have a service port. I suspect that may be for something else, but just checking. The line side we connect to is the low pressure side, the larger line. Am I correct? Is this step to do a pressure check? I was going to use this step instead of a nitrogen check. Then I would come back with the vacuum step and hole it at a negative 30 for an hour to give is a double-check. Do you think anyone has an opinion? How did you check the half-can deal - seems a little funky. I could use a postal scale and go with half the weight? Would that make any sense? I'm being a little cautious till I get some better experience. I'm using a 2-ton LG unit. Douglas

Customer service better then Mr Cool hopefully?

Wow, I didn't realize you could pressurize it back into the condenser. I figured you had to suck it out, re-vaccuum the entire system and fill it back in. This is great info! Thank you!

Good job

My 9k head is making a noise im sure will end up getting worse over time. Ill br tsking it apart and verifying everything is tight here shortly.

I'm not certain that this method ensures removal of ALL moisture in the system. I own a professionally installed 3 ton system which has worked flawlessly for 21 years. I have factory-built window ACs still cooling effectively after 20 years. None of these units have ever needed refrigerant added. Will a system installed using KWIK-E-VAC operate 20 years without degradation?

I really appreciate the video it is done very well and is very helpful. But Pioneer needs to be take responsibility for using phillips heads on the final 8 screws where hex heads would have made more sense. My system is 7 years old and one of the screws is so rusted that it will not come out! I have been turning wrenches for over 50 years working on muscle cars and race motorcycles and have extracted many screws but this is the absolute worst situation I have ever seen! No method can even be attempted let alone work due to the sensitivity of the evaporator and depth of the screw! Not sure I am going to buy anymore Pioneer products. At least use stainless for this application! Thank you again Pioneer Mini Split Store for the great video!

pioneer customer service is beyond expectations; outstanding help.

Thanks for the video! Followed the steps but the cold setting doesn't get cold. No leaks were found... wondering if it need to run for a few hours?

Weird question, but what’s this music? I’ve had it stuck in my head all day 😂

Cant you just use a dryer agent too? Converts moisture to an oil

Hi

My Midea 12k mini split heat pump blower fan runs too slow to cool the room, even on high. The Turbo setting is the only speed that works ok, but then it times out after a few minutes. It's been like this from brand new, frustrating because the unit never gets to set point in a reasonable amount of time. This "Pioneer" looks identical. Any insight would be appreciated.

I have a 230v unit. I have L1, L2 & G for the power supply terminals. The Ground wire is green so I know where that goes, my other two wires are Red & Black. Which wire goes on L1 and which wire goes on L2?

Thanks...really appreciate it

👍

the background music is very annoying

Thanks! I've got an 18k being delivered next week. Let the adventures begin....

Both cans had hoses that the centerpiece that pushes in that pin broke immediately making these things useless to me

Hello, I recently purchased the Pioneer Hyperformance 24,000 BTU 21 SEER2 Ductless Mini Split Inverter++ Wi-Fi Enabled Air Conditioner Hyper Heat Pump Full Set 230V with Installation Kit. For my DIY installation, I'm wondering if I need to buy a "vacuum pump pressure gauge connect" for testing purposes to ensure I can draw a sufficient vacuum on the refrigerant. The advertisement suggested that this mini-split is easy to set up without needing a vacuum pump, but I want to be sure. Should I invest in a vacuum pump, or would it be unnecessary for this installation? Knowing this will help me decide whether to hire a professional for this specific task, so I don't buy the vacuum pump. Thank you.

Very poor design!!!!!! Way too much screws(8 of them) to hold down the evaporating coil near the blower fan motor!!!!! Take too long to remove and replace them!!!!!! This brand is certainly not in my list for the next AC!!!!!!!!

I’m a service technician and I purchased a 1 ton mini from pioneer located in Florida, my only issue is the insulation that the line set they send you isn’t the same as this video shows…. It’s so thick you can’t flush the unit on the wall, I’m going to have to re-insulate half of the line.

Gahhh, I got through all the steps, turned it on and it sounds like the fan is making contact with the heat exchanger 😫

Do you have a video for cleaning the cassette?

Do they use 410a or the new refregarant.

Seems to me when you open the can at the beginning, let it run for about 20 seconds then hook up line while can is still open to pressurize system then check for leaks. No leaks unhook can.

Great Tutorial! Was able to diagnose and replace part with the help of these videos. Set the laptop next to unit so I could pause as needed and probably saved $500 in labor charges. I will go with Pioneer for future units as needed in other projects.

I recently went through a similar process to replace the blower wheel on my unit and it is definitely not as easy as they make it look. I actually wasn't able to get the bracket out even after messing with it for hours because it has several random chunks of metal for unused screw holes that interfere with the U shaped loops on the right side of the coil, so I ended up lifting the left side of the coil and replacing the blower wheel through that side, which worked much better. The left side of the coil lifts much easier and higher because there are no lines on that side. It's obvious that this unit didn't have the lines connected to the coil judging by how freely it moved compared to reality. The screws for the bracket were pretty badly rusted on mine after 5 years of use and didn't want to budge, but I was eventually able to get them out undamaged by soaking them with penetrating oil and carefully heating them with a butane torch. It doesn't help that you have to use the screwdriver at an awkward sideways angle on several of the screws because the lines are in the way. Whatever you do, do NOT strip out the screws or this job will become a nightmare. Once I got the screws out, I cleaned them up and coated them with anti seize before reinstalling them in case I have to take them out again in the future. Finally, I'd highly recommend wearing safety glasses and/or pumping down the unit before starting this job just in case you break a line. Although pretty unlikely if you are careful, it's definitely possible with this job and the possibility of -55 degree liquid refrigerant and oil spraying everywhere at 200+ PSI isn't a risk to ignore or take lightly. Unless you are very mechanically talented and have the time and patience to mess with a tedious, delicate, and nearly impossible job for hours, you may be better off hiring a professional to do this job for you, especially considering the unavoidable risk of breaking a refrigerant line trying to move the coil around at odd angles.

How is this done on muti-zone models?

Pioneer is the best brand out there

I self installed my Pioneer Diamante mini-split last fall. It has kept my bedroom cool in the summer, and it is actually keeping it warm this winter even when it has gotten down to -15 this weekend. It is -2 out right now and the bedroom is still 70 degrees.

I ordered and installed my Pioneer mini split in November of 2021. I absolutely love it. I've tested it to 5 degrees F. The temperature is 14 degrees F now and it is keeping me warm! My system is a 110 volt model so no backup heat for me. I like it so well I'd give a testamonial! I had a minor problem last year and PD took care of it ASAP. Could not be happier. I recommended Pioneer to a friend who purchased a larger unit with a central air handler. We installed it last summer and he is just as pleased as me. Joe Bob says "check it out."

i purchased a mini split unit. after having it professionally installed i had to pay an addition $1,000 to have 50 liters of coolant added because there was only 2 ounces in the unit. prior to this i called because the unit was not operating in heat mode and the representatives solution was for me to purchase another $1300 unit. EVEN AFTER I HAD ANOTHER HVAC COMPANY COME OUT TO REPAIR THE UNIT, IT WAS CONCLUDED THAT THEY SENT ME A DEFECTIVE UNIT. IT STILL IS NOT OPERATING. i will make sure that i spread the word across all social media platforms about the horrendous policies, warranty and customer service standards that this company inflicts on paying customers. i am also a contractor for very large companies AND had my experience been exceptional, i would have recommended this product to many of my clients. however i will MAKE SURE THAT THEY ARE AWARE OF THE COMPANIES MISHANDLING OF CUSTOMERS, POOR CUSTOMER SERVICE AND UNSAVORY WARRANTY GUIDLINES. Follow up to my call back from Pioneer. this company has revealed themselves to be a laughing stock of the HVAC community. their "solution" for a defective unit was to send me 2 lbs of freon... mind you i spent $1000 for a licensed company to come out and service the unit adding 50 liters to the 2 ounces Pioneer sent it out with. Way to put a band aid on a bullet wound pioneer. At this point, the ONLY solution for this lackadaisical response would be to either refund my hard earned USD or send a higher efficiency unit to accommodate the additional cost i have incurred by being sent a unit the is defective and still not operable after having it serviced by a licensed AND insured HVAC company. i will continue to make sure that everyone in this industry, and adjacent is aware that PIONEER DOES NOT STAND BY THE QUALITY OF THIER PRODUCT BY PROVIDING A WARANTY THAT DOES NOT INSURE ITS EXCEPTIONAL QUALITY THAT PIONEER NORTORIOUSLY BOASTS ABOUT ON ALL OF THE PLATFORMS WHICH THESE UNITS ARE SOLD. PIONEER.COM HAS A QUOTE ON THE HOME PAGE"...enjoy the perfect temperature all year round" well it is less than 50 degrees in the Midwest and my family has been less than warm.

i purchased a mini split unit. after having it professionally installed i had to pay an addition $1,000 to have 50 liters of coolant added because there was only 2 ounces in the unit. prior to this i called because the unit was not operating in heat mode and the representatives solution was for me to purchase another $1300 unit. EVEN AFTER I HAD ANOTHER HVAC COMPANY COME OUT TO REPAIR THE UNIT, IT WAS CONCLUDED THAT THEY SENT ME A DEFECTIVE UNIT. IT STILL IS NOT OPERATING. i will make sure that i spread the word across all social media platforms about the horrendous policies, warranty and customer service standards that this company inflicts on paying customers. i am also a contractor for very large companies AND had my experience been exceptional, i would have recommended this product to many of my clients. however i will MAKE SURE THAT THEY ARE AWARE OF THE COMPANIES MISHANDLING OF CUSTOMERS, POOR CUSTOMER SERVICE AND UNSAVORY WARRANTY GUIDLINES. Follow up to my call back from Pioneer. this company has revealed themselves to be a laughing stock of the HVAC community. their "solution" for a defective unit was to send me 2 lbs of freon... mind you i spent $1000 for a licensed company to come out and service the unit adding 50 liters to the 2 ounces Pioneer sent it out with. Way to put a band aid on a bullet wound pioneer. At this point, the ONLY solution for this lackadaisical response would be to either refund my hard earned USD or send a higher efficiency unit to accommodate the additional cost i have incurred by being sent a unit the is defective and still not operable after having it serviced by a licensed AND insured HVAC company. i will continue to make sure that everyone in this industry, and adjacent is aware that PIONEER DOES NOT STAND BY THE QUALITY OF THIER PRODUCT BY PROVIDING A WARANTY THAT DOES NOT INSURE ITS EXCEPTIONAL QUALITY THAT PIONEER NORTORIOUSLY BOASTS ABOUT ON ALL OF THE PLATFORMS WHICH THESE UNITS ARE SOLD. PIONEER.COM HAS A QUOTE ON THE HOME PAGE"...enjoy the perfect temperature all year round" well it is less than 50 degrees in the Midwest and my family has been less than warm.

i purchased a mini split unit. after having it professionally installed i had to pay an addition $1,000 to have 50 liters of coolant added because there was only 2 ounces in the unit. prior to this i called because the unit was not operating in heat mode and the representatives solution was for me to purchase another $1300 unit. EVEN AFTER I HAD ANOTHER HVAC COMPANY COME OUT TO REPAIR THE UNIT, IT WAS CONCLUDED THAT THEY SENT ME A DEFECTIVE UNIT. IT STILL IS NOT OPERATING. i will make sure that i spread the word across all social media platforms about the horrendous policies, warranty and customer service standards that this company inflicts on paying customers. i am also a contractor for very large companies AND had my experience been exceptional, i would have recommended this product to many of my clients. however i will MAKE SURE THAT THEY ARE AWARE OF THE COMPANIES MISHANDLING OF CUSTOMERS, POOR CUSTOMER SERVICE AND UNSAVORY WARRANTY GUIDLINES. Follow up to my call back from Pioneer. this company has revealed themselves to be a laughing stock of the HVAC community. their "solution" for a defective unit was to send me 2 lbs of freon... mind you i spent $1000 for a licensed company to come out and service the unit adding 50 liters to the 2 ounces Pioneer sent it out with. Way to put a band aid on a bullet wound pioneer. At this point, the ONLY solution for this lackadaisical response would be to either refund my hard earned USD or send a higher efficiency unit to accommodate the additional cost i have incurred by being sent a unit the is defective and still not operable after having it serviced by a licensed AND insured HVAC company. i will continue to make sure that everyone in this industry, and adjacent is aware that PIONEER DOES NOT STAND BY THE QUALITY OF THIER PRODUCT BY PROVIDING A WARANTY THAT DOES NOT INSURE ITS EXCEPTIONAL QUALITY THAT PIONEER NORTORIOUSLY BOASTS ABOUT ON ALL OF THE PLATFORMS WHICH THESE UNITS ARE SOLD. PIONEER.COM HAS A QUOTE ON THE HOME PAGE"...enjoy the perfect temperature all year round" well it is less than 50 degrees in the Midwest and my family has been less than warm.

i purchased a mini split unit. after having it professionally installed i had to pay an addition $1,000 to have 50 liters of coolant added because there was only 2 ounces in the unit. prior to this i called because the unit was not operating in heat mode and the representatives solution was for me to purchase another $1300 unit. EVEN AFTER I HAD ANOTHER HVAC COMPANY COME OUT TO REPAIR THE UNIT, IT WAS CONCLUDED THAT THEY SENT ME A DEFECTIVE UNIT. IT STILL IS NOT OPERATING. i will make sure that i spread the word across all social media platforms about the horrendous policies, warranty and customer service standards that this company inflicts on paying customers. i am also a contractor for very large companies AND had my experience been exceptional, i would have recommended this product to many of my clients. however i will MAKE SURE THAT THEY ARE AWARE OF THE COMPANIES MISHANDLING OF CUSTOMERS, POOR CUSTOMER SERVICE AND UNSAVORY WARRANTY GUIDLINES. Follow up to my call back from Pioneer. this company has revealed themselves to be a laughing stock of the HVAC community. their "solution" for a defective unit was to send me 2 lbs of freon... mind you i spent $1000 for a licensed company to come out and service the unit adding 50 liters to the 2 ounces Pioneer sent it out with. Way to put a band aid on a bullet wound pioneer. At this point, the ONLY solution for this lackadaisical response would be to either refund my hard earned USD or send a higher efficiency unit to accommodate the additional cost i have incurred by being sent a unit the is defective and still not operable after having it serviced by a licensed AND insured HVAC company. i will continue to make sure that everyone in this industry, and adjacent is aware that PIONEER DOES NOT STAND BY THE QUALITY OF THIER PRODUCT BY PROVIDING A WARANTY THAT DOES NOT INSURE ITS EXCEPTIONAL QUALITY THAT PIONEER NORTORIOUSLY BOASTS ABOUT ON ALL OF THE PLATFORMS WHICH THESE UNITS ARE SOLD. PIONEER.COM HAS A QUOTE ON THE HOME PAGE"...enjoy the perfect temperature all year round" well it is less than 50 degrees in the Midwest and my family has been less than warm.

This was a great help.Thanks!

brazing all day with no form of eye protection. nice

Good job

The final step says keep valve closed to release pressure, but that's not right, you have to open the valve, right?

do you put back the black spacer when you put back the unit together?

This video was a good guide however, it is 1000% NOT as easy as a show it in this video. I’m a professional mechanic by trade and getting the (4) screw metal plate and motor cover back on was a nightmare. Pro tip for the DIYer. Take pics every step during dissemble. During re install the (4) screw metal plate has a bunch of extra screw hole tabs that are not being used. Mark the screw holes that you use with black marker and when you go to reinstall, cut off the unused screw hole tabs as well as the back metal fin/tab that tucks behind the blower motor cover.. it will make getting this plate back on way easier.

This isn’t compatible with USA wiring especially if it’s 115V. Pls make a video for 115V dealing with E1 issues

I keep hitting rock. Cnat get enough holes drilled. Fuck me

I would trust Pioneer with my wife and daughter. They care a LOT!

Bracket screws coming out is very difficult when unit becomes old ,and the bracket corroded.