Jeep Gladiator Mopar Hard Trifold Tonneau Cover Leaking then Freezing!
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- čas přidán 25. 08. 2024
- **PRIOR TO WATCHING, PLEASE READ MY STATEMENT BELOW!**
Today is Friday, 01/01/2021, the day I am uploading this video about my Jeep Gladiator issue. I'm going to list the timeline of event on this issue below, and update it accordingly.
12/07/2020:
Gladiator went to Courtesy Jeep in Grand Rapids, Michigan to diagnose the water leaking into the bed issue, which results in the cover freezing to the tailgate keeping anyone from being able to physically open the tailgate. The dealership advised that after a water test took place, they noticed water getting into the bed, so they tried to adjust the cover accordingly, but noted the cover is set just like it comes from the factory and that there is no other adjustments to be made. They noted that this cover is not waterproof, and recommended using petroleum jelly on the tailgate to keep it from freezing in the cold winter days in Michigan.
As the next couple of weeks went on, more water kept getting into the bed, and the tailgate kept getting frozen shut. I had enough of it. I spent $54,000 on this Jeep and $500 on the upgrade to have this cover and all I have with this is issues.
12/30/2020:
I made a phone call to FCA Customer Service to report my issues with this. They notified me I would receive a call when they assigned a case manager to the issue.
12/31/2020:
FCA calls me back asking me about if my cover was something I ordered from the factory or if I had the dealership put it on. I told them it came from the factory. They confirmed. They proceeded to tell me that this cover is not waterproof and although it came from the factory the cover is treated as an aftermarket item and not covered under my warranty. After I explained the situation, she told me that the water leaking was a characteristic of this cover lol. She said they cannot control the weather or rain and therefore cannot control if water gets in the bed. I proceeded to tell her that at this point I'm past water getting in the bed. I'm over that issue at this point. I just want to be able to open my tailgate in the winter without having to use a dang screwdriver to pry it open every single time all because water keeps getting in the cover...She advised me to bring the Jeep back in to another dealer to have another water test done to get a 2nd opinion and go from there. I told her I would do that, but what ultimately needs to happen is they need to order a new one, install it and run the test again. If the new one leaks, then it's a design issue and we can go from there. If it doesn't, then obviously the cover that came on my Jeep was faulty and needs replaced from FCA. She proceeded to schedule my appointment for Thursday, 01/07/2021 at 8:30 AM. I will keep you all posted.
01/07/2021:
Christmas Eve with beer in the bed that we can’t get to because we have the same issue. Frozen shut!!
That’s unreal man. We’re still having the same issue. Merry Christmas! 🎄🎁
I have petroleum jelly and a rag in my jeep also.🤣
Geeze, that’s terrible!!! Keep us posted and thank you for your knowledge and experience with keeping us informed
Dang, What a drag. Thank you for this information!!! Keep us posted please.
Interesting to hear and see.. Just picked up a '21 JT and been considering options. Happy I saw this... Sorry to hear your issues.. Thank you for sharing...
I would highly recommend a different brand other than Mopar's for this. Mopar makes A LOT of great products. This just happens to be one of their not so greats.
Thanks...I almost pulled the trigger on this. I'll look for a better cover.
I have the factory soft tonneau cover and no problems so far and I'm in canada and its presently-30 lol
I might end up having to go that route.
I have no leaking so far. I use a thin plastic spatula on my frozen tailgate. Just run it along edge.
I have the $1000 factory one and yes it leaks terrible. Dealer told me they all leak. My last vehicle didn’t leak at all.
I like to use a lot more lubrication jelly than that, maybe use more?
Btw congrats on 80 subs!
Thanks! Getting closer!
Mine leaks as well; just about the same spots you pointed out on yours.
I haven’t heard many others with this issue. Is yours when it rains as well?
@@jeepboyz12 Yes, when it rains or car wash. We're speaking with our dealership now to have them fix or replace it. Will come back and let you know what happens on our side.
@@4122inc thank you! :)
I know it sucks. I would try to add an additional strip of weather striping ,,,see if that works.
I had a BakFlip hard tonneau cover on my 2017 Ram 3500. The tonneau cover froze to the tailgate.
Was yours just from rain or a car wash or just in general it froze to the tailgate without any rain or snow whatsoever, just cold?
@@jeepboyz12 It was raining, then it cooled off and started to snow. The temperature was below freezing.
When I went to open the tailgate, it wouldn't budge.
I had to go inside and get a slotted screwdriver to loosen the tonneau cover.
I am not sure if there is a way to prevent the cover from freezing to the tailgate.
Back in the 70's in Winnipeg winters, we would leave the doors, and trunk lid ajar for a few minutes after washing the car in the manual car wash. The water would quickly freeze, then we would shut the doors and trunk. We never had any problems by doing that.
Dang bro that’s unfortunate. I hope you can figure it out!
i finally bought mojave and am about to get the cover. the dealer is giving me the mopar version tri fold hard and I remembered your video. have you had this resolved? i was looking at the rough country version as well.
i am suppose to go in this Friday and am nervous for a dud.
i live in colorado and 8 months of snow in the mountains.
First off congrats on the Mojave! You’ll love it. We have a friend that has been looking at buying one, and we’ve went with them to help them in their search to find the one they want. They’re pretty awesome. If the dealer is giving it to you for free, it is what it is. I wouldn’t spend the $500 on the option myself again. Nothing ever came of it. No fix, no adjustment, and no customer service. They wouldn’t do anything to make it right. So I wouldn’t do it again. And yeah living there I wouldn’t even consider it if you have to pay for it. Not worth it. Look aftermarket. Don’t get me wrong. It seems and feels like a good quality product until it leaks and then freezes your tailgate shut.
They will send u to ever Jeep dealership around and you will not get it fixed it’s the nature of them
Thanks for the helpful comments...I appreciate it!
I noticed mine leaks too. I need to look into adding a strip something to seal it better.
I notice the bedliner is not smooth so, it needs a better seal.
sucks!! So far this will be my 3rd winter here in Chicago Land coming up and no problems yet though I have whatever soft tonneau cover comes on the Launch Edition.
Nice! That’s good to hear. :)
did it ever get fixed? i am debating the jeep truck but need a cover that is easy to get out of the way but i live in a heavy snow town and don't want water in there if avoidable ?
Mopar and 2 different Jeep dealers wouldn’t ever replace or fix anything on it. They tried adjusting it but it never fixed it. So I’ve dealt with it with the water and ice but it’s warmer now so we haven’t had to deal with it. If I were you, I’d look into an aftermarket hard cover. I definitely wouldn’t let that alter getting a Gladiator though for sure! Let me know if I can help with anything else! And definitely let me know if you decide on a different cover!
@@jeepboyz12 thanks for the update. i was also eyeballing this one but it's a grand.
undercoverinfo.com/undercover-ultra-flex/2020/jeep/gladiator
Thanks for pointing this out. I'm in the market for one right now. Question totally unrelated: Your key fob cover. Is that a silicone one from like AliExpress or somwhere like it? I had one that matched my 2018. Thanks.
Glad I could help others out. It’s ridiculous this is even an issue in the first place.
The silicone cover I have is an Alegender brand from Amazon. Here’s a link to it. Qty(2) Alegender Silicone 4-Btn... www.amazon.com/dp/B07LBCVHK3?ref=ppx_pop_mob_ap_share
@@jeepboyz12 thanks a lot.
@@jeepboyz12 I ended up going with a BAKFLIP MX4
Jeep definitely needs to address that tailgate issue thats bs
100%
They now have a different one for Gladiators built after December 2020 (which mine is). Have you heard if the reason they have another one is because they were addressing this (and other) issue? Thanks!
I can’t get my bed door to open how do I get it open mine is also probably frozen too
I usually take a flat bladed screwdriver and pry in 3 different spots between the tailgate and the cover and it usually opens then.
You should move florida 😅
I’m in California it really doesn’t rain but this week it’s been off and on with rain. It sucks to have a cover that leaks even if it’s a little leak that’s not acceptable. #@Mopar….stand by your product and fix the issue… or don’t make it at all…Dealer blames it on mopar issue is the product.
Yeah thats tough to hear. I bought a $230 Tyger and I live Canada with decently cold winters. Coldest -20 so far. Zero issues.
That's great to hear! I might have to look into that route.
Have you had a problem with the back window leaking? My Gladiator Rubicon which stickers at $61,000. has a leaking back window. I have been waiting over three months for a replacement window which is backordered. I also called the Jeep Wave Program and was assigned a case manager who calls me once a week only to tell me that the windows are backordered and be patient. At the end of the call she always ask me "is there anything else i can do for you?", i respond yes, please find me a new window. I can not take the vehicle out of the garage when it rains here in New Jersey. A third party glass installer will be doing the install of the new window when it finally arrives told me he has seen several of these rear window leaks and feels Jeep should recall the vehicle to fix the issue. Love the truck, but disappointed that they can not correct simple problems like leaks!
The root cause of all your problems with the cover is the lack of a tight seal. They should replace it with another one. It is a defective cover most likely, and not a defective design. Wish you all the best.
@kylekelly what watch is that
Sorry for the late reply! That's the Apple Watch SE. I love it so far. I had the original Apple Watch, but eventually I cracked it and the screen started to pop off. It still worked, but I didn't trust it anymore unfortunately.
Could put some hot water along it or maybe a hot blower. No good options to get ice off.
So, is there an update for this?
Yes I will update you all tmr!
Update!!!
Sorry I’m just getting around to this. I took the Jeep back to the dealer for the appointment. They stated they saw what I was experiencing with the water getting inside the bed and on the end of the tailgate between the top of the tailgate and the cover and how that can freeze and cause it to be solidly shut. They tried to reposition the cover, but unfortunately it was set like it should be. The service tech tried to get the dealer manager to order a new one to test out to verify whether or not I had a bad cover vs this being a normal issue. The dealer manager declined his proposal saying the cover is working as intended...so I have since trucked on as is. I never did receive a phone call back from FCA to resolve this issue either. Now at this current moment, I have recently removed the cover due to building a bed rack for a rooftop tent for the summer, but after that is done, the cover will go back on until we’re ready to use the tent for any summer trips. So this is long but over for this issue. All I can say from this experience is that MOPAR makes really great products, but this is one that is not their best, and unfortunately they won’t back this product if it has issues. Looking back, I would have NOT ordered this option when I ordered the Jeep, and I would have gone aftermarket knowing what I have gone through with this one. 👍
there is no cover out there what is leak proof it doesn't exist 🤷♂️
20 away from 100
I dig that jeep needs a lift and some bigger wheels
We're working that way. We're in the process of building our first house, so some of the Jeep stuff has been put on hold. We would like to go with 35s on a 2-4" lift. Just not sure which lift yet.
I am having same issues 😂
It’s funny how people think just because their vehicle is new. It’s not like any other truck and weather Doesn’t apply. All the covers leak almost no cover is water proof. And ice us ice.
Wahh, it's a truck. Buy a sedan.
It s a new truck with new products that shouldn’t have these issues.